Customer service associate jobs in Rhode Island - 772 jobs
Sr. Customer Service Representative
Henderson Roofing
Customer service associate job in Cranston, RI
Henderson Roofing is seeking a CustomerService Representative to join their team! In this position, you will play a critical role by providing an exceptional customer experience and converting soft leads into appointments for our sales team.
Location: Full-time, on-site at one of our offices in Cranston, RI, Westerly, RI, East Lyme, CT, or Griswold, CT
Key Responsibilities:
Answer phone calls and address walk-ins providing exceptional customerservice.
Set sales appointments, ensuring efficient scheduling to maximizing sales opportunities.
Serve as escalation point for complex customer issues; resolve high-impact cases with empathy and efficiency.
Perform general administrative tasks, including correspondence management, document filing, and maintaining office records.
Assist with preparing quotes, proposals, and contracts for residential exterior projects.
Collaborate with Production, Sales, and Marketing to relay customer feedback and drive service improvements.
Qualifications:
3+ years demonstrated experience in a fast-paced customer-centric environment
Experience with Microsoft Office and CRM tools
Ability to successfully multi-task and dynamically manage priorities
Experience in the home improvement industry and familiarity with roofing, siding, gutter, or window products is a plus, but not required
Compensation: This is a full-time, hourly position compensated at $24.00- $26.00 per hour, varying based on experience.
Benefits: Medical, Dental, Vision, 401(k), PTO, Paid Holidays
$24-26 hourly 1d ago
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Customer Service Representative
Medicare Joe
Customer service associate job in Lincoln, RI
Rate: $21 per hour to $23 per hour upon completion of training (60 days)
Schedule: 8:30AM-5PM
Who We're Looking For
We are looking for dependable, detail-oriented individuals who want to be part of a growing, mission-driven team. As a member of our CustomerService Team, you'll work in a supportive, positive culture surrounded by people who care about doing great work and helping others.
We are interested in candidates who demonstrate motivation, ownership, and a willingness to grow in their role-not someone just looking to clock in and out. If you're ready to contribute to a company that values performance, learning, and team collaboration, this may be the opportunity for you.
Position Summary
As a CustomerService Representative at Medicare Joe , you'll be the first point of contact for our clients-providing high-quality service and support as they navigate their Medicare coverage. You'll begin as a CustomerService Trainee, mastering the basics of Medicare support, tools, and communication. Upon successful completion of your training, you'll advance into the Advisor role where you'll handle more complex service needs and provide internal support to our sales team.
This is a full-time, onsite role that plays a vital part in client satisfaction, internal coordination, and our day-to-day operations.
About Medicare Joe
We are Medicare Joe , one of the fastest-growing insurance agencies in the country. We provide expert Medicare education and guidance to seniors, helping them select the health plan that best fits their needs. We are growing by the day, and our mission is to simplify the Medicare process and serve every client with clarity, compassion, and integrity.
We are resourceful and results-driven in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are accountable, team-oriented, and act with integrity.
We Provide:
Hands-on training and development for the Medicare space
Clear promotion track from Trainee to Advisor within 60-90 days
Structured support from managers and senior team members
Opportunities for long-term growth in operations, licensing, or leadership
A professional yet fun and collaborative work environment
Performance Objectives
Learn and apply basic Medicare knowledge
Complete our 60-day onboarding and training curriculum
Handle 20-40 calls and texts/day with professionalism
Complete 20-30 daily client service tasks and follow-ups
Answer Medicare-related questions with confidence and clarity
Support agents by prepping clients for transfers and resolving escalated issues
Handle claim and carrier concerns with efficiency and ownership
Use internal systems (CRM, GHL) to manage all client documentation
Take full ownership of your customer interactions and tasks by end of day
Collaborate with leadership to resolve client issues
Participate in feedback sessions and ongoing coaching
Key Competencies
Professional, friendly communication-both written and verbal
Organized and efficient with daily task management
Comfortable using Google Workspace (Docs, Sheets, Drive) and Microsoft Office (Word, Excel, Outlook) for communication and documentation
Strong problem-solving skills and ability to take initiative
Willingness to learn and grow through coaching
Ability to manage high volume and multitask under pressure
Detail-oriented and accurate with documentation
Team player with a positive attitude
Committed to delivering a high standard of service
Education & Experience
Bachelor's degree (preferred)
1+ year in customerservice, admin, or healthcare support roles
Experience with CRM tools or inbound call handling is a plus
Must be comfortable working in a fast-paced, collaborative office
Physical Requirements
Prolonged periods sitting at a desk, using a computer and phone
Must be able to communicate clearly over the phone and in person
Onsite presence required in our Lincoln, RI office (this is not a remote role)
Benefits
401(k) with company match
Paid vacation time (2 weeks after 3 months of employment)
Paid holidays
Paid professional training & development
Paid continuing education for compliance and licensing
Company and individual performance incentives
$21-23 hourly 4d ago
Customer Service Advisor - Division St
Scrub-A-Dub Auto Wash Centers
Customer service associate job in Warwick, RI
Are you a people person? Do you love cars?
New England's leading auto-wash company is seeking smiling customerservice advisors to work in a fast-paced work environment at our BRAND NEW Division St, Warwick/East Greenwich location. A 60+ year old family business, ScrubaDub is proud to be a Boston Globe and USA Today Top Workplace, and looking for new team members to grow with us.
Responsibilities and Duties:
Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Build your Unlimited customer base.
Carwash Operations: Help load customers and ensure the smooth flow of customers through the facility.
Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, vaccuums and carwash tunnel, and some basic maintenance work in the carwash.
Employees average $17-25+ per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:
Average wage of $17-25+ per hour, with wages and performance based bonus included
Health Insurance option for full time employees
401K Retirement plan with 3% employer match
Educational Scholarships, free financial coaching
Free carwashes for your personal vehicle
Growth potential at a fast growing, award winning workplace
Requirements
Qualifications and Skills:
The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
The ideal candidate has a passion for customerservice, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
Good verbal & written communication skills preferred
Basic computer skills to navigate our point of sale and assist customersCustomerService Experience and cash register experience is preferred but not necessary as we will train the right candidate
Grit - you'll be working outside in the cold and the heat
Salary Description $17,25+ Per Hour
$17-25 hourly 29d ago
Customer Resolution Team Specialist
Apidel Technologies 4.1
Customer service associate job in Cumberland, RI
Job Description
Reporting to the Lead Supervisor of the Contact Center, the Customer Resolution Specialist oversees stakeholder and executive relationships by providing responses to escalated customer complaints and other issues sent to the Regulators and Executives. The Specialist will ensure the department maximizes tracking, performance, and responses associated with complaints to lower the risk for customer dissatisfaction and reputational impact in Rhode Island. The Specialist will aid in proactive communications to key stakeholders internally and externally. This role is expected to provide organized tracking expertise as well as build internal and external relationships to deliver on process and performance improvements.
Job Responsibilities
Create, manage, and maintain complaints reporting to both internal stakeholders and regulatory agencies.
Deliver user-friendly reporting solutions that will drive accuracy and standardization.
Maintain a process of proactive communication to customers and internal stakeholders on receipt of complaint, expected response time, and final resolution as required.
Provide analysis on root cause issues, support initiatives and process improvements.
Assist in creating and building Standard Operating Procedures and training plan to ensure sustainability and control compliance.
Support and attend regulatory discussions as required.
Develop and maintain relationships with internal stakeholders and RI regulatory external stakeholders.
Investigate, analyze, resolve, and respond to escalated complaints filed by internal and external customers, Stakeholders, Executives, state and local government officials, commissions, regulators, elected officials, Media, Small Claims and Better Business Bureau.
Promote and implement procedural best practice through structured quality assurance within the team to ensure all working practices are compliant with Rhode Island Energy policies and regulatory requirements.
Emergency and storm role commitment; this is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customerservice.
The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
Education/Experience
A Bachelor\'s degree in business or related field
A minimum of 3 years experience in an aicable role
A demonstrated ability to lead and manage cross-functional teams/projects, absorb information, develop creative/practical business solutions, and achieve desired results in a highly technical, operational environment is required.
Excellent analytical, organizational, and time management skills with the ability to manage a diverse range of projects simultaneously
Consistency in delivering on commitments, ownership of the results, exhibiting high standards of integrity while engaging, empowering, and driving accountability to effectively deliver results.
Preferred Qualifications
Possesses knowledge and understanding of electric or gas policies, processes, systems, tariffs, and general practices and how to ay them effectively
Knowledge and understanding of customer systems within a regulated environment
Exposure to Rhode Island regulatory requirements
Capability Requirements
Understanding Others: When dealing with internal / external diverse stakeholders understanding what someone is saying or feeling, even if person is not clear, and can accurately predict how someone may respond
Team Player: Promotes team effectiveness by soliciting input from team members, communicating expectations of the tracking needs, and helping with root cause analysis
$34k-41k yearly est. 11d ago
Labor & Employee Services Partner
Providence School District 4.3
Customer service associate job in Rhode Island
This role is an exciting opportunity to serve within a diverse and dynamic team committed to transforming public education in the Providence Public School District (PPSD). We're hiring someone who believes in the capacity of all students to achieve at high levels, and the ability to work collaboratively with a diverse set of partners and stakeholders to drive transformative change within and outside of an organization.
Reporting to the Executive Director of Labor Relations & Employee Services, the Labor & Employee Services Partner will support the Employee Services and Labor Relations teams on employee and labor-related matters requiring coordination across employee services, labor relations, and HR operations. The Partner will manage complex cases, interpret collective bargaining agreements, support policy compliance, and ensure timely and accurate delivery of employee services.
The Partner plays a critical role in ensuring that labor relations and employee services are aligned, proactive, and customer-focused-supporting both district leadership and staff to foster positive employee experiences and ensure equitable application of policies, procedures, and collective bargaining agreements.
The Providence Public School District (PPSD) serves approximately 22,000 students attending our 37 schools. PPSD employs more than 3,200 professionals who work in and provide support to our schools, which include 20 elementary schools, 7 middle schools, 11 high schools and 2 public district charter schools. Of our employees, approximately 2,000 are educators, and more than 600 others directly support students and families in our schools.
Our schools are diverse learning communities. Approximately 68% of our students are Latinx, 15% Black, 7% White, 4% Asian, 5.5% Multi-racial and 1% Native American. Approximately 40% of students are multilingual learners, and about 16% of students receive special education services. Approximately 55% of students come from homes where English is not the primary language spoken. Combined, our students and families speak more than 55 different languages and hail from 91 countries of origin.
REPORTS TO: Executive Director of Labor Relations & Employee Services
**Contingent upon funding**
EDUCATION REQUIREMENTS:
Bachelor's degree in Human Resources, Business Administration, or related field required or equivalent work experience.
MINIMUM QUALIFICATION STANDARDS:
Minimum of 3 years of professional experience in Human Resources, Labor Relations, or Employee Services.
Demonstrated success in providing high-quality customerservice and managing complex employee issues.
Strong analytical, communication, and interpersonal skills.
Experience working effectively with diverse employee populations in a public sector or unionized environment.
Proficiency with HRIS systems and Microsoft Office/Google Workspace.
Bilingual candidates are encouraged to apply.
DESCRIPTION OF DUTIES AND RESPONSIBILTIES:
Employee & Labor Relations Support
Serve as a support to the Senior Labor Relations Partner(s) on needs related to day-to-day matters such as:
conducting and documenting investigations;
drafting employee correspondence (corrective actions, policy violations, grievance responses, etc…);
maintaining confidential employee relations records;
tracking and reporting on key performance indicators related to grievances, discipline, 504's and compliance;
ensuring consistent application of district policies and contractual obligations; and
ensuring issues are addressed promptly and escalated appropriately.
Employee Services Operations
Serve as a support to the Senior Employee Services Partner on needs related to day-to-day matters such as:
monitoring service delivery metrics such as leaves of absence, employment verifications, and separations to ensure timely and accurate completion of requests;
monitoring compliance with state, federal, and district regulations governing employee documentation and records retention;
oversight of substitute deployment and tracking;
development, communication, and implementation of HR policies, procedures, and contract changes; and
ensuring consistent and fair application of employment practices across schools and departments.
Other
Assist with special projects and initiatives in support of the Labor Relations & Employee Services.
Maintain the highest standards of confidentiality, professionalism, and customerservice.
$34k-42k yearly est. 60d+ ago
Immigration Services Officer
Department of Homeland Security 4.5
Customer service associate job in Providence, RI
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the
$69k-99k yearly est. 4d ago
Customer Service Agent, Warehouse
DSV Road Transport 4.5
Customer service associate job in Carolina, RI
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: PRI - Carolina, Lot 3-4C A Street
Division: Air & Sea
Job Posting Title: CustomerService Agent, Warehouse
Time Type: Full Time
Summary
As a Warehouse CustomerService Agent at DSV, you'll play a pivotal role in ensuring customer satisfaction by effectively addressing inquiries, resolving issues, and providing support related to warehouse operations. Your primary responsibility will be to serve as the main point of contact for customers, providing exceptional service and fostering positive relationships.
Duties and Responsibilities
* Respond promptly and professionally to customer inquiries via phone, email, or in-person visits.
* Provide accurate information regarding order status, inventory availability, and shipping schedules.
* Investigate and resolve customer complaints, concerns, and discrepancies in a timely manner.
* Collaborate with internal teams to address customer issues effectively.
* Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
* Ensure orders are accurately entered into the system and fulfilled according to customer specifications.
* Maintain accurate records of customer interactions, transactions, and inquiries.
* Generate reports and summaries as needed to track customerservice metrics and performance.
* Identify root causes of customer issues and implement solutions to prevent recurrence.
* Proactively address potential problems to ensure a seamless customer experience.
* Develop a deep understanding of DSV's warehouse services, capabilities, and offerings.
* Educate customers on product features, benefits, and value propositions.
* Collaborate with warehouse operations, logistics, and sales teams to coordinate customer orders and requests.
* Communicate customer feedback and insights to relevant stakeholders for continuous improvement.
* Strive to exceed customer expectations by delivering exceptional service and building strong relationships.
* Solicit feedback from customers and implement enhancements to improve overall satisfaction.
Educational background / Work experience
* Some college coursework or a degree in business administration, logistics, or a related field is preferred.
* 2-3 years of experience in customerservice roles, preferably in the transportation, logistics, or warehousing industry.
* Experience with warehouse management systems (WMS) or customer relationship management (CRM) software is advantageous.
Skills & Competencies
* Strong interpersonal and communication skills, both verbal and written.
* Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
* Problem-solving and conflict resolution skills.
* Attention to detail and accuracy in data entry and record-keeping.
* Familiarity with Microsoft Office suite (Word, Excel, Outlook).
Preferred Qualifications
* Experience in warehouse or logistics operations.
* Knowledge of transportation and supply chain management concepts.
* Certification or training in customerservice or related areas.
Language skills
* Fluent in English (oral and written)
Computer Literacy
* Proficient in using computer systems, including warehouse management systems (WMS) and customer relationship management (CRM) software.
* Familiarity with Microsoft Office suite and other business software applications.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay is: $13.50 - $18.25 / Hourly. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$13.5-18.3 hourly Easy Apply 48d ago
Customer Service Specialist
Dorcas International 3.6
Customer service associate job in Providence, RI
Empower Immigrant Communities at Dorcas International
CustomerService Specialist - Do you enjoy greeting people from multicultural background and multitasking? If so, perhaps Dorcas International is the place for you.
At Dorcas International Institute of Rhode Island, we pride ourselves on creating a welcoming and inclusive environment for all. Our dedicated team of professionals has been empowering vulnerable populations for over 100 years, providing a wide range of wraparound services to help individuals overcome educational, cultural, economic, and language barriers. As a non-profit 501(c)(3), we offer adult education, language learning, job training, employment services, citizenship and immigration services, and more.
The CustomerService Specialist attends to clients, community members and visitors, and deals with inquiries on the phone and face-to-face. They are responsible for aiding clients by offering up-to-date information about all agency services in a professional manner. The CustomerService Specialist also maintains a welcoming and organized environment while providing administrative support to programs.
The candidate should have the following:
Minimum of a High School degree or equivalent experience
Two years minimum prior experience working with the public in a customerservice capacity
Proficient bilingual skills in Spanish/English
Knowledge of customerservice principles and practices
Strong technical skills including keyboard and switchboard
Cross-cultural sensitivity and competency
Excellent interpersonal and communicative skills
Anticipate, understand, and respond to the needs of clients to meet or exceed their expectations
Knowledge of computers and software applications including Microsoft Office Suite
Why should you apply?
A range of professional development opportunities
Comprehensive health & dental benefits
Paid time off, including vacation, sick days, personal leave, and 13 paid holidays
403(b) retirement plan with employer contributions and life insurance
Full-Time position (37.5 hours per week)
Hourly rate of $19.00
$19 hourly 32d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service associate job in Providence, RI
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-34k yearly est. 1d ago
Wellness Representative Sales and Customer Service
Restore Hyper Wellness
Customer service associate job in Cranston, RI
Position includes shifts at Rhode Island Restore locations in East Greenwich and Cranston-Garden City. Weekend Availability is Required. This position is a sales and customerservice position in a cutting edge wellness healthcare environment. You must be an outgoing person who thrives on helping others.
Are you a skilled and compassionate person looking for an exciting career in wellness? At Restore Hyper Wellness, we're on a mission to help people take control of their health, performance, recovery, and longevity. We're seeking dedicated people to join our team at our Cranston (Garden City) and East Greenwich locations.
Why Join Us?
A Unique Experience: Move beyond traditional settings and be part of a dynamic, wellness-focused environment.
Meaningful Client Interactions: Spend quality time with clients who are proactive about their health and wellness.
Exciting Work Environment: Work with top health and wellness organizations, professional athletes, and active individuals who value their well-being.
Wellness Benefits for Our Employees: At Restore Hyper Wellness, we believe in practicing what we preach. As part of our team, you'll have access to a variety of wellness benefits to keep you feeling your best:
Unlimited Use of Our Therapies: Enjoy Red Light Therapy, Cryotherapy, Compression Therapy, Infrared Sauna, and Mild Hyperbaric Oxygen Therapy at no cost.
Complimentary Gym Membership: Get a FREE membership to Healthtrax East Greenwich/Warwick, including access to yoga, pilates, spin classes, and more.
Free & Discounted Wellness Services: Receive one FREE IV Drip and one FREE IM Shot per month, along with discounted rates on additional treatments.
Skincare Perks: Take advantage of discounted facial services and products from our expert Estheticians.
Exclusive Employee Discounts: Enjoy reduced pricing on all other products and services offered at our locations.
Who We're Looking For:
Someone with an outgoing, friendly personality who thrives in a fast-paced, multitasking environment.
A compassionate person who enjoys helping clients on their wellness journey.
A team player who values professionalism, communication, and high ethical standards.
We are looking for candidates for part-time (including mandatory weekend shifts) at our East Greenwich and Cranston (Garden City) locations. Here is your chance to work at Restore Hyper Wellness, one of the fastest growing companies in America. We train you to become part of a dynamic team to help people feel their best.
We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services that have shown results, we strive to make our customers feel better every time they visit, and hyper stimulate the body's natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.
Restore's unique retail locations are the antithesis of a traditional doctor's office. We are efficient, fun and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty and overall wellness.
We were awarded the Employee Health & Wellness Award by the Austin Chamber of Commerce for the 2019 Greater Austin Business Awards!
We've also made the Inc. 5000 list of fastest-growing companies in the United States! Coming in at #113 overall, #11 in Texas business and #1 in the Texas health industry! We've got a bright and busy future ahead of us!
Restore Hyper Wellness + Cryotherapy is seeking a friendly and motivated Hyper Wellness Representative to add to our location. This person will be the first person our clients may meet and should be able to provide excellent customerservice to each and every guest who comes through our door.
Responsibilities
Maintaining a professional and courteous relationship with every client
Answering the phone and returning voicemails, text messages, and emails
Booking, rescheduling and canceling appointments
On-boarding new clients, obtain waivers, and create Client Profiles in our POS
Checking-in and retailing out customer sessions on our POS
Greeting customers and ushering them to their service of choice
Administering all non-medical and non-specialty services
Providing service tours, selling packages & memberships
Executing opening and closing duties
Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
Educate clients on all Restore modalities
When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts
Qualifications:
Availability to work weekends
A love for health and wellness
At least one year of customerservice experience in a retail/service environment.
Excellent communication skills
Compensation & Benefits
Competitive salary plus commission
Access to complementary and discounted in-store services
Opportunity for growth
$37k-54k yearly est. Auto-Apply 16d ago
Officer - Customer Service - Full Time
Casino and
Customer service associate job in Tiverton, RI
Why Bally's?
Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
CustomerService Officer - To assist Guests and maintain a safe environment for Guests and Employees.
Responsibilities to include but not limited to:
Strategically assigned throughout the facility to deter incidents and remain accessible to guests.
Assist guests by providing information and services or directing guests to the appropriate source for assistance.
Provide security for special events, fights, parties, employee events, and tournaments.
Act quickly in emergency response, which includes injured guests and employees, fires, fights, thefts, and arrests.
Observe and report any hazardous, dangerous, or unsafe conditions that may cause injury to guests and/or employees.
Patrol and monitor entrances, gaming floor, and bar areas for the control of alcohol consumption.
Monitor the physical access control for the facility verifying authorization and issuing visitor and employee access badges in accordance with the Department of Business Regulations (DBR) and Rhode Island Lottery (RILOT).
When appropriate, detain and restrain persons that have or are about to commit a crime or present danger.
When appropriate, eject persons who are in violation of company policies and/or procedures.
Any other duties that are reasonably assigned by management.
Qualifications:
Previous work experience as a security officer or guard.
Knowledge of legal guidelines for area security and public safety.
Excellent surveillance and observation skills.
Able to interact professionally with guests
High School diploma is required.
License Requirements:
Serve Safe Certified.
Must be able to be licensed by the Rhode Island Department of Business Regulations, as well as be able to complete a background check performed by them.
Rhode Island Pistol Permit
Physical/Mental Requirements:
Constantly stand, walk several hundred feet, climb, carry, hear, bend, and stoop
Constantly use manual dexterity, following directions, adhere to detail
Frequently use eye/hand coordination
Working Conditions:
Exposed to noise, smoke and odors.
Environment may be hot, cold, wet, humid, or loud for long periods of time.
Working with others as well as independently.
What's in it for you:
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical, dental, and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Target Hourly Range: ($18.00)
Bally's Tiverton Casino Resort: About | LinkedIn
****************************** (
Right Click to open
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
$18 hourly 60d+ ago
Officer - Customer Service - Full Time
Bally's Corporation 4.0
Customer service associate job in Tiverton, RI
Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
CustomerService Officer - To assist Guests and maintain a safe environment for Guests and Employees.
Responsibilities to include but not limited to:
* Strategically assigned throughout the facility to deter incidents and remain accessible to guests.
* Assist guests by providing information and services or directing guests to the appropriate source for assistance.
* Provide security for special events, fights, parties, employee events, and tournaments.
* Act quickly in emergency response, which includes injured guests and employees, fires, fights, thefts, and arrests.
* Observe and report any hazardous, dangerous, or unsafe conditions that may cause injury to guests and/or employees.
* Patrol and monitor entrances, gaming floor, and bar areas for the control of alcohol consumption.
* Monitor the physical access control for the facility verifying authorization and issuing visitor and employee access badges in accordance with the Department of Business Regulations (DBR) and Rhode Island Lottery (RILOT).
* When appropriate, detain and restrain persons that have or are about to commit a crime or present danger.
* When appropriate, eject persons who are in violation of company policies and/or procedures.
* Any other duties that are reasonably assigned by management.
Qualifications:
* Previous work experience as a security officer or guard.
* Knowledge of legal guidelines for area security and public safety.
* Excellent surveillance and observation skills.
* Able to interact professionally with guests
* High School diploma is required.
License Requirements:
* Serve Safe Certified.
* Must be able to be licensed by the Rhode Island Department of Business Regulations, as well as be able to complete a background check performed by them.
* Rhode Island Pistol Permit
Physical/Mental Requirements:
* Constantly stand, walk several hundred feet, climb, carry, hear, bend, and stoop
* Constantly use manual dexterity, following directions, adhere to detail
* Frequently use eye/hand coordination
Working Conditions:
* Exposed to noise, smoke and odors.
* Environment may be hot, cold, wet, humid, or loud for long periods of time.
* Working with others as well as independently.
What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
Target Hourly Range: ($18.00)
Bally's Tiverton Casino Resort: About | LinkedIn
****************************** (Right Click to open)
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
$18 hourly 60d+ ago
Client Success Renewals Specialist
Norstella
Customer service associate job in Providence, RI
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 28d ago
Facility Attendant, Customer Service - North Kingstown
Riverhead Building Supply Corporation 4.7
Customer service associate job in North Kingstown, RI
Responsibilities
Facility Attendant -CustomerService
Responsibilities include:
Answering questions and advising customer in selection of building materials and supplies.
Cutting lumber, and related materials to size requested by customer.
Assisting customers in loading purchased materials into customer's vehicle.
Marking prices on merchandise or price stickers, according to pricing guides.
Straightening materials on display to maintain safe and orderly conditions in sales areas.
Covering exposed materials, when required, to prevent weather damage.
Counting material and recording totals on inventory sheets.
Participates in special projects, as necessary and weekend availability required.
Qualifications
Facility Attendant -CustomerService
Entry Level position. Heavier lifting required, knowledge of building materials helpful. Bi-lingual a plus. Must be available weekends.
Overview
Graduates/Students/Retirees all welcome to apply
Facility Attendant - CustomerService
North Kingtown, RI
For compliance purposes for RI transparency, the expected salary range is $17.00 - $20.00. Compensation will be based on experience and other factors permitted by law.
Facility Attendant- CustomerService: Great opportunity to work in our building materials supply area, answering questions, cutting lumber, assisting customers with loading purchases, handling inventory.
At RBS, you will have:
Amazing people to work with that help you succeed.
Work/life balance with a culture of kindness and respect.
Company-hosted family events.
Rewarding careers with supportive management.
Participation in philanthropic activities in the community.
Professional Development | On-site & virtual training
Stability from our long history of success and growth.
Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more
The opportunity to grow your career and move up the ladder!
Riverhead Building Supply is an Equal Opportunity Employer that respects the worth and dignity of all employees.
EOE, including but not limited to disability and veteran status.
For more info, please call ************.
Facility Attendant -CustomerService
$17-20 hourly Auto-Apply 60d+ ago
Virtual Customer Service Professional( work frrom home)
Re-Krut Services
Customer service associate job in Providence, RI
Virtual CustomerService Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour
depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available.
Skill Set Overview:
• Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customerservice , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a 1099 contractor from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
$9-14 hourly 60d+ ago
Client Specialist, Garden City
Knitwell Group
Customer service associate job in Cranston, RI
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00262 Cranston, RI-Cranston,RI 02920Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$40k-68k yearly est. Auto-Apply 15d ago
Professional Services Veterinarian Boston MA
Idexx Laboratories, Inc. 4.8
Customer service associate job in Providence, RI
Professional Services Veterinarian As a Professional Services Veterinarian you will consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing; and promote customer satisfaction and loyalty. Represent IDEXX to customers and academia. Partner with Sales Force and collaborate with internal teams, providing technical support to sales and marketing, technical training, market trials and other applicable technical activities.
Position can be based in Boston, MA or Providence, RI
In this role you will:
* Consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing.
* Represent IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Veterinary Hospitals, University and Veterinary Schools, etc.
* Partner with the Sales organization and other IDEXX areas as needed to collaborate, providing medical support to sales and marketing, technical medical training, market trials, and other applicable activities.
* Proactively support the company's products through assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of audiences. May assist and write technical medical documents and/or provide input and approval oversight on marketing and field selling materials.
* Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate.
* Assure compliance with all lDEXX SOP's and procedures relative to product questions/concerns, client records and administrative responsibilities.
* Handle customer (veterinary and end-user) questions providing technical medical advice and following through on product complaints.
* Adhere to and model the IDEXX Purpose & Guiding Principles.
* Perform other duties as assigned.
What you will need to succeed:
* DVM degree or equivalent.
* Advanced degree or board certification preferred.
* Typically, 5-8 years of experience in the Veterinary Industry and/or in Veterinary Practice
* Licensed to practice in at least one state a plus.
* Solid knowledge of current topics and issues in clinical veterinary medicine.
* Strong business acumen, including specific knowledge of products and services sold.
* Seasoned business and medical professional.
* Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately.
* Strong facilitator, able to resolve conflict through mutual understanding and respect.
* Excellent customerservice and business relationship-building skills required.
* Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns.
* Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment.
* High integrity and honesty to keep commitments to Employees, Customers, and the Company.
* Goal oriented, with drive, initiative and passion for business and team excellence.
* Ability to organize and prioritize.
* Have a service-oriented attitude.
* Computer proficiency in Microsoft PowerPoint, Excel, and Word
* Able to accommodate extensive travel up to 75% (four days in the field, one day work from home)
* Company vehicle provided
* Hold a valid driver's license
* Extended hours may be required.
* Position can be based in Boston, MA or Providence, RI
What you can expect from us:
* Annual Salary $140,000-160,000 based on experience
* Opportunity for annual cash bonus
* Health / Dental / Vision Benefits Day-One
* 5% matching 401k
* Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
No unsolicited Employment Agency resumes are accepted.
#LI-CFO
#LI-REMOTE
$26k-36k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor - Warwick
Scrub-A-Dub Auto Wash Centers
Customer service associate job in Warwick, RI
Full-time, Part-time Description
Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customerservice advisors to join our Warwick team. A 50+ year old family business, ScrubaDub is seeking individuals who are serious about their careers and looking to cultivate customer relationships We're looking for long term employees who want to make valuable contributions and move up in our company.
Responsibilities and Duties
1.) Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
2.) Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Load cars quickly and efficiently.
3.) Store Operations: Maintain a clean and organized location. This is a busy carwash that needs to be cleaned on a daily basis. Complete necessary side-work and house-keeping items including cleaning the lot, taking out the trash, and cleaning the carwash tunnel.
4.) Safety: follow all CDC recommended guidelines and ensure a safe environment for customers and fellow team members.
Requirements
Qualifications and Skills
Grit - you'll be working outside for much of the year - you're tough and able to handle the outdoors.
The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
The ideal candidate has a passion for customerservice, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
Good verbal & written communication skills preferred
Basic computer skills to enter customer information as needed into our database
CustomerService Experience and cash register experience is preferred but not necessary as we will train the right candidate.
Benefits
Team members average $18 to $22+ an hour with wage, tips, and bonus. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:
Health Insurance option for full time employees
401K Retirement plan with 3% employer match
Free car washes for your personal vehicle
Growth potential at a fast growing company
529 College Savings Plan
Scholarships and reimbursement for college or vocational training
$18-22 hourly 60d+ ago
Customer Service Specialist
Dorcas International 3.6
Customer service associate job in Providence, RI
Job DescriptionSalary: $19.00
Empower Immigrant Communities at Dorcas International
CustomerService Specialist Do you enjoy greeting people from multicultural background and multitasking? If so, perhaps Dorcas International is the place for you.
At Dorcas International Institute of Rhode Island, we pride ourselves on creating a welcoming and inclusive environment for all. Our dedicated team of professionals has been empowering vulnerable populations for over 100 years, providing a wide range of wraparound services to help individuals overcome educational, cultural, economic, and language barriers. As a non-profit 501(c)(3), we offer adult education, language learning, job training, employment services, citizenship and immigration services, and more.
The CustomerService Specialist attends to clients, community members and visitors, and deals with inquiries on the phone and face-to-face. They are responsible for aiding clients by offering up-to-date information about all agency services in a professional manner. The CustomerService Specialist also maintains a welcoming and organized environment while providing administrative support to programs.
The candidate should have the following:
Minimum of a High School degree or equivalent experience
Two years minimum prior experience working with the public in a customerservice capacity
Proficient bilingual skills in Spanish/English
Knowledge of customerservice principles and practices
Strong technical skills including keyboard and switchboard
Cross-cultural sensitivity and competency
Excellent interpersonal and communicative skills
Anticipate, understand, and respond to the needs of clients to meet or exceed their expectations
Knowledge of computers and software applications including Microsoft Office Suite
Why should you apply?
A range of professional development opportunities
Comprehensive health & dental benefits
Paid time off, including vacation, sick days, personal leave, and 13 paid holidays
403(b) retirement plan with employer contributions and life insurance
Full-Time position (37.5 hours per week)
Hourly rate of $19.00
$19 hourly 4d ago
Facility Attendant, Customer Service
Riverhead Building Supply 4.7
Customer service associate job in Richmond, RI
Responsibilities
Facility Attendant -CustomerService
Responsibilities include:
Answering questions and advising customer in selection of building materials and supplies.
Cutting lumber, and related materials to size requested by customer.
Assisting customers in loading purchased materials into customer's vehicle.
Marking prices on merchandise or price stickers, according to pricing guides.
Straightening materials on display to maintain safe and orderly conditions in sales areas.
Covering exposed materials, when required, to prevent weather damage.
Counting material and recording totals on inventory sheets.
Participates in special projects, as necessary and weekend availability required.
Qualifications
Facility Attendant -CustomerService
Entry Level position. Heavier lifting required, knowledge of building materials helpful. Bi-lingual a plus. Must be available weekends.
Overview
Graduates/Students/Retirees all welcome to apply
Facility Attendant - CustomerService
For compliance purposes for RI transparency, the expected salary range is $17.00 - $20.00. Compensation will be based on experience and other factors permitted by law.
Facility Attendant- CustomerService: Great opportunity to work in our building materials supply area, answering questions, cutting lumber, assisting customers with loading purchases, handling inventory.
At RBS, you will have:
Amazing people to work with that help you succeed.
Work/life balance with a culture of kindness and respect.
Company-hosted family events.
Rewarding careers with supportive management.
Participation in philanthropic activities in the community.
Professional Development | On-site & virtual training
Stability from our long history of success and growth.
Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more
The opportunity to grow your career and move up the ladder!
Riverhead Building Supply is an Equal Opportunity Employer that respects the worth and dignity of all employees.
EOE, including but not limited to disability and veteran status.
For more info, please call ************.
Facility Attendant -CustomerService
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