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Customer service manager jobs in Augusta, GA

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  • Department Manager - Augusta Mall *New Store*

    Primark 2.6company rating

    Customer service manager job in Augusta, GA

    Department Manager Because you're the team's glue. Motivate our way! Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more opportunities for you and more amazing experiences for our customers. As a Department Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you shape your team's futures and encourage sales. Because you thrive outside your comfort zone. Apply to join us as an in-store Department Manager. What You'll Do As a Department Manager, you will own a department, and focus on maximizing its sales, inventory, and standards. Department Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand, reviewing and managing planograms and period layouts, and by being commercial (meaning that you'll know what is trending and thus order your merchandise daily to drive sales). You will keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience. You will use data to gain full knowledge of your department's performance to drive sales and meet targets and manage stock file accuracy for your department. As the leader of your department, you will hire, train, coach and motivate a team of Sales Associates and Team Leaders. This is crucial to ensuring your department delivers an exceptional shopping experience for every customer and a positive work environment for every colleague. What You'll Get We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring To be successful in this role, you will have at least 2 years of retail leadership experience in a fast-paced, high-volume environment and demonstrate strong commercial acumen. Our Department Managers typically join us with retail experience as either a Store Manager, Assistant Store Manager, or Department Manager. • You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment. • You will have strong communication skills and the ability to relate to customer's needs. • A role model who can lead, motivate, and inspire the team, who builds confidence and enthusiasm, enabling the team to deliver excellent store standards and customer service. • Resilient with a proven ability to lead a team and confident in giving constructive feedback to others. • Commercially aware with an understanding of local market, key competitors and how the use of relevant systems and tools can improve option control and drive sales. • Good planning and organizational skills, prioritizing and working within agreed timescales. • Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs. • Ability to effectively manage difficult situations and have good problem-solving skills. • Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. Because it's energizing to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to be part of Primark's future, today as a Department Manager. Enjoy career growth, our way. The pay range for this role is: $58,700 - $69,000 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
    $58.7k-69k yearly 1d ago
  • Service Manager

    Texas Roadhouse 4.4company rating

    Customer service manager job in Augusta, GA

    At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie? Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today! As a Service Manager your responsibilities would include: Driving sales, steps of service, and guest satisfaction In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times Providing or directing all Front of House training Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline Managing liquor orders and controlling liquor costs Enforcing applicable liquor laws and Responsible Alcohol Service guidelines Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff Understanding, managing, and practicing safe food handling procedures At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: A choice of medical plans that are best in class Dental and Vision Insurance Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave Adoption Assistance Short-Term and Long-Term Disability Life, Accident and Critical Illness Insurance Identity Theft Protection Employee Assistance Program Business Travel Insurance 401(k) Retirement Plan Flexible Spending Accounts Tuition Reimbursements up to $5,250 per year Monthly Profit-Sharing Program Quarterly Restricted Stock Units Program Many opportunities to support your community Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
    $68k-103k yearly est. Auto-Apply 60d+ ago
  • Lead Customer Service Representative

    Circle K Stores 4.3company rating

    Customer service manager job in Warrenville, SC

    Store 2************ Augusta Rd, Warrenville, South Carolina 29851Shift AvailabilityFlexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Leading a team of employees Entry level employee supervision Great if you have: Retail and customer service experience Entry level management experience Sales associate or cashiering experience High School Diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $25k-29k yearly est. Auto-Apply 60d+ ago
  • Customer Service Manager - State Farm Agent Team Member

    B.J. Jordan-State Farm Agent

    Customer service manager job in Grovetown, GA

    Job DescriptionBenefits: Car allowance Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, management skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal management-focused and proactive team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the agency team and daily operations. Develop and implement office policies and procedures. Handle escalated customer complaints and issues. Monitor agency workflows and help maintain operational efficiency. Assist with sales conversations, policy changes, and cross-selling when appropriate. QUALIFICATIONS: Prior management or leadership experience required. Strong organizational and problem-solving skills. Excellent written and verbal communication. Ability to work independently and manage multiple priorities. Prior sales experience required. Must be comfortable with some travel.
    $28k-50k yearly est. 30d ago
  • Industrial Client Service Leader - Industrial Water and Wastewater

    CDM Smith 4.8company rating

    Customer service manager job in Augusta, GA

    can be based in any of our CDM Smith offices *** CDM Smith is seeking an Industrial Client Service Leader with a strong industrial water and wastewater background to help further accelerate the growth of our Industrial business unit by identifying promising new opportunities, winning exciting new projects and growing key client accounts. This individual will bring experience identifying and selling consulting, engineering, design-build and EPC (engineer, procure, construct) projects across CDM Smith's target industrial client markets and capabilities. This individual has helped clients successfully implement industrial infrastructure and facility capital projects, meet water management objectives, comply with environmental requirements, or address other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by: - Leading business development, client engagement, client service management, and strategic marketing for multiple major industrial clients in the U.S. including hi-tech facilities - Developing and maintaining high value relationships with industrial clients - Growing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projects - Collaborating with our award-winning technology group to stay at the forefront of leading-edge tools that improve project delivery for clients - Implementing short and long-term strategies that contribute to the growth and profitability of CDM Smith **Job Title:** Industrial Client Service Leader - Industrial Water and Wastewater **Group:** IND **Employment Type:** Regular **Minimum Qualifications:** - Bachelor's degree. - 12 years of related experience. - Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. -Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** - Consulting, Design, and EPC business development experience in industrial markets with demonstrated client relationship building in at least one of the following client sectors: oil/gas, chemicals, food/beverage, manufacturing, data centers, high tech, and power. - Strong technical knowledge and job-related practical experience with industrial water and wastewater management, including treatment systems, wastewater reuse, and regulatory compliance. - Bachelor's degree in engineering preferred. - Excellent interpersonal and communication skills. **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 20% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $119,829 **Pay Range Maximum:** $209,726 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $69k-89k yearly est. 29d ago
  • PT Customer Service Leader

    Ahold Delhaize

    Customer service manager job in Augusta, GA

    Job Title: Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End Reports To: Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties and Responsibilities: Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience Greet each customer and uses his or her name whenever possible Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together Check the bottom of every cart and under all baby seats for items before completing an order Follow correct bagging procedures for the correct use of bags by type Scan customers' order and handles the payment transaction, per standard practice Avoid personal conversations with other associates when customers are present Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers Follow procedures for refunds and error correction Make every attempt to maintain accurate cash control Follow procedures and performs overrides Identify customers needing assistance and offers to take the customer's order to their car Maintain alertness and calls for assistance when needed to service customers per service standards Check prices quickly and accurately Is courteous and helpful to other associates Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice Ensure work station and front end area of the store has a neat and clean presentation Report any register malfunction to the Customer Service Manager or MOD Ensure the MVP savings center KIOSK is filled with paper and properly working Adhere to all company guidelines, policies and standard practices Observe and correct all unsafe conditions that could cause associate or customer accidents Notify QA of any cleaning issues or maintenance required on front end Successfully complete computer based training (CBT) and training aid courses Perform all other duties as assigned Qualifications: High school graduate or equivalent preferred Effective communication and customer service skills Ability and willingness to learn multiple tasks and technical requirements of the job Ability to perform the technical requirements of cashier and service center Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: Ability to use computers and other communication systems required to perform job functions Perform repetitive hand and arm motions Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, frequently walking short distances Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check ID cards, checks, invoices and other written documents BOTTLES where applicable: Move empty bottles and containers from the front end to the back room 08/24/2021: Change in job code from 406/407 to SF job code 1300434
    $25k-31k yearly est. 60d+ ago
  • Service Center Manager

    AAA Cooper Transportation 4.5company rating

    Customer service manager job in Augusta, GA

    Our Augusta, GA Service Center is immediately hiring a Service Center Manager. $90,000-$100,000 Starting Provide leadership to all team members including drivers, supervisors, and sales executives Manage and ensure facility and customer goals are met and/or exceeded Accountability for driving daily work habits to ensure operational model compliance Responsible for managing and driving a culture of excellence in the quality of products to our customers Engagement in managing and growing profitable facility revenue Flexibility to work any shift leading team members to ensure 100% customer satisfaction Join AAA Cooper Transportation today! Our service center managers have helped us be recognized by Forbes as one of America's best midsize employers for 5 consecutive years. Managers are responsible for safety & shipments throughout the system. Join our team and see why our service center managers make a difference. More reasons to join one of Americas best midsize employers: Paid Holidays Paid Vacation Employee Stock Purchase Plan 401k with company match Uniforms Health, Dental, and Vision Insurance Company Health Savings Account contributions Company-paid life insurance Long Term Disability Dependent Life Insurance Accidental Death & Dismemberment Insurance Wellness programs Safety and Performance Rewards Program Tuition Reimbursement Program Requirements Bachelor's Degree preferred Transportation Management Experience Strong leadership qualities Desire to surround customers with excellence in service High aptitude for technology
    $27k-32k yearly est. 60d+ ago
  • Plant Manager

    Hunter Douglas Window Fashions Division 4.6company rating

    Customer service manager job in Augusta, GA

    Hunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. As a member of the Hunter Douglas family of brands, Carole Fabrics has proudly served the interior design community for more than 60 years, making the finest soft window treatments in the industry. We take pride in our reputation for exceptional quality, our broad on-trend collection of the finest fabrics, and our devotion to personal service. We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours? Position Overview Carole Fabrics is seeking a dynamic and hands-on Plant Manager to lead the daily operations of our Augusta facility. This role requires a strategic thinker and servant leader who thrives in a fast-paced manufacturing environment. The ideal candidate is both analytical and action-oriented, capable of inspiring teams, solving complex problems, and driving operational excellence. At Carole, our people and culture are our greatest assets-this role demands a leader who earns respect through humility, active listening, and genuine engagement. What you'll do * Lead and manage plant operations across production, maintenance, and quality functions. * Provide guidance, coaching, and development to production managers and supervisors. * Collaborate with cross-functional teams to meet and exceed manufacturing goals. * Develop and manage budgets, cost controls, and profitability plans. * Monitor and enhance plant performance metrics for production and quality. * Implement systems to control costs related to labor, equipment, and materials. * Promote a culture of cleanliness, organization, and safety on the shop floor. * Maintain and upgrade plant facilities and equipment as needed. * All other duties as assigned Who you are * Bachelor's degree in Business Administration, Industrial Engineering, or related field * Minimum 10 years of experience in a manufacturing environment * Proven experience in textile manufacturing, particularly cut-and-sew operations * Background in window coverings is highly desirable * Expertise in lean manufacturing, 5S, Six Sigma, continuous improvement, and ISO standards * Strong leadership, interpersonal, and analytical skills * Working knowledge of fabrics and textile processes * Detail-oriented with a commitment to quality * Proficient in Microsoft 365 Suite What's in it for you? * Annual base salary: $110,000.00 * Bonus target: 10% * Generous benefits package including medical, dental, vision, life, disability * A company culture that prioritizes internal development and professional growth * Time off with pay * 401(k) plan with a degree of employer matching * Paid parental leave * Wellness programs and product discounts Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential. Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. #LI-SA1 #LI-office By submitting your application below, you are providing your prior consent to receive SMS messages to notify you of any updates to your application status and to engage in discussion throughout your application process. You can cancel the SMS service at any time. Just text "STOP" to any of our texts to unsubscribe. Message & data rates may apply. Message frequency may vary. If you have any questions regarding privacy, please read our privacy policy, ******************************************** or terms of use ******************************************
    $110k yearly 5d ago
  • Multi-Site Plant Manager

    KSB America Corporation 4.3company rating

    Customer service manager job in Grovetown, GA

    KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB's research and development activities forms the basis for the company's success. People. Passion. Performance. It is these three success factors that make KSB the company it is today. At KSB, we recognise that it is people who actually make the difference - the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products. Production Manager KSB GIW, Inc. Department: Operations Reports to: Vice President, Operations Location: Grovetown and Thomson, GA Shift: 1st FLSA Status: Salary Exempt OVERVIEW: The Production Manager will oversee operations at two manufacturing plants with pattern shops, foundries, machine shop, assembly, and paint processes. You will be responsible for ensuring safety, quality, productivity, and cost control while meeting production goals on schedule. This role requires strong leadership, operational expertise, and continuous improvement skills to drive efficiency and employee engagement while positioning the company for future growth. RESPONSIBILITIES: Safety & Compliance: Ensure strict adherence to OSHA and company safety policies, implement risk mitigation strategies, and promote a strong safety culture. Quality Assurance: Maintain high product quality through an open error culture, transparency across the entire communication chain, process control, root cause analysis, and corrective action implementation. Production & Efficiency: Oversee daily plant operations, drive adherence to the production schedule, and optimize manufacturing processes to meet output targets within budget. Capacity Planning & Growth Support: Ensure availability of production capacity to support long-term company growth objectives by planning for future demand, optimizing resource allocation and machine capacity planning. Technology & Innovation: Implement state-of-the-art processes, machines, process control, and monitoring systems leveraging newest technologies, including artificial intelligence (AI) and data analytics. Process Automation & Strategy: Develop a strategic plan for process automation to enhance efficiency, reduce labor costs, and improve product consistency. Capital Investment & Project Execution: Support justification of capital investments and the successful implementation of capital projects to enhance plant capabilities. Continuous Improvement: Utilize Value Stream Mapping (VSM) and Failure Mode and Effects Analysis (FMEA) to identify inefficiencies, eliminate waste, and improve operational processes. Financial & Cost Control: Manage operating budgets, control costs, and implement cost-saving initiatives without compromising safety or quality. Employee Engagement: Foster a positive work environment, enhance team collaboration, and drive accountability to improve workforce motivation and retention. Cross-Functional Collaboration: Work closely with sales, engineering, manufacturing engineering, order management, maintenance, purchasing, and HR teams to ensure seamless operations and problem resolution. Strategic Planning: Develop and implement long-term strategies to enhance plant efficiency, productivity, and profitability. Equipment & Maintenance Oversight: Collaborate with maintenance to ensure that all machinery and equipment are properly maintained to prevent downtime and improve reliability. Regulatory Compliance: Ensure both facilities comply with all relevant environmental, safety, and labor regulations. Customer & Supplier Interaction: Collaborate with customers and suppliers to address concerns, meet specifications, and ensure timely delivery of materials. KEY METRICS FOR SUCCESS: Safety performance (incidents, near misses, compliance) Product quality (defect rates, customer complaints) Cost control (operating budget adherence, waste reduction) Production output and efficiency (on-time delivery, cycle times) Employee engagement and retention Capital project success and ROI on technology investments QUALIFICATIONS: Education: Bachelor's degree in Engineering, Manufacturing, Business Management, or a related field preferred. Equivalent experience will be considered. Experience: Minimum 10 years of leadership experience in a manufacturing environment, managing both professional and hourly employees. Preferred Experience: multi-site management role. Strong track record of improving plant efficiency, cost savings, and operational excellence. Proficiency in ERP/MRP systems and data-driven decision making. Leading capital investment projects and process automation initiatives. Industry Knowledge: Experience in foundry, machining, assembly, and painting operations preferred. Leadership Skills: Proven ability to manage multiple locations, develop high-performing teams, and drive a culture of accountability. Technical Expertise: Strong knowledge of Lean Manufacturing, Six Sigma, Value Stream Mapping (VSM), Failure Mode and Effects Analysis (FMEA), and process automation technologies. Technology & Innovation: Familiarity with AI-driven process monitoring, automation strategies, and Industry 4.0 technologies. Problem-Solving & Decision-Making: Ability to analyze complex production issues, implement solutions, and drive continuous improvement initiatives. Financial Acumen: Experience in capital investment planning, cost management, and ROI analysis for capital projects. Communication & Collaboration: Excellent verbal and written communication skills with the ability to engage across all levels of the organization. KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time. We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.
    $62k-105k yearly est. Auto-Apply 60d+ ago
  • Plant Manager

    Adler Pelzer Group

    Customer service manager job in Thomson, GA

    Are you looking for an opportunity to make a major impact in the business world and be part of a passionate team? Adler Pelzer Group - a growing global Tier One supplier of Acoustic and Soft Trim products to the automotive industry is looking for a strong and motivated Plant Manager for the manufacturing operations in Thomson, GA (located just outside of Augusta, GA). The Plant Manager directs and coordinates, through subordinate personnel, activities concerned with production of company product(s), utilizing knowledge of throughput, inventory and operating expenses for multi process Automotive Acoustic product manufacturing, including Compound Injection Molding. Responsibilities of the Plant Manager: * Responsible for a multi-functional plant producing products for customers. Supervises plant finance, manufacturing, engineering, materials, quality, human resources, and information systems. Has P&L responsibility for assigned location. * Will make decisions that will have a significant impact on the business of the company in terms of costs, schedules, and customer relationships. * Oversees daily activities of facility to include, shipping and receiving, maintenance, production control, quality, production, and human resources. * Interfaces with Corporate office and sister plants to ensure smooth coordination of scheduling, shipping, and production. * Troubleshoot production and maintenance issues and immediately enacts contingency plans as needed. * Review on going performance results to targets, takes corrective action, implement, and measure results. * Establish standards, controls, and budgets while maintaining optimum production and utilization of human resources. * Direct and guide the need for change for the purpose of improving methods by the use of measurable standards, realistic goals and accountability for improvement * Support the activities of subordinates, communicate vision and develop individuals for the purpose of growth. * Maintains a favorable working relationship with all employees to foster and promote a cooperative and harmonious working environment, which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness. * Ensures processes and equipment correspond to the best affordable standards. * Ensures process and equipment warrant permanent improvements in controllability and productivity. * Directs and guides manufacturing methods by the use of throughput, inventory, and operating expense as the method of operation. * Adherence to plant safety requirements as established by company policy. * Supports the activities of subordinates, communicates vision, develops individuals for the purpose of growth. * Performs all necessary supervisory functions to effectively and efficiently manage personnel assigned. * Participate in production decisions concerning new product lines. * Establish and maintain the Production schedule for each product and meet release dates. * Plant facility layout and ergonomics. * Responsible for production - related communication flow and coordination between all resources. * Coordinate with plant human resources and/or corporate human resources with regards to development, training, recruitment and evaluation of personnel. * Responsible to manage personnel and projects within his/her departments. * Accepts assignments and other responsibilities as required to support team objectives. * Required to adhere to applicable QS9000/TS 16949 requirements. * Required to adhere to applicable ISO 14001 requirements. * Required to adhere to all Environmental Health and Safety Regulations. Requirements of the Plant Manager: * Five to eight years' experience in automotive/industrial manufacturing. * Strong personal leadership, vision, organizational and communication abilities, technical and mechanical background desirable. * Knowledgeable of customer product line and internal manufacturing processes to include all functions from raw materials to finished goods, as well as equipment and machinery. * Computer Experience (M/S Word, Excel), ERP Systems. * Knowledge of P&L statements and the ability to understand accounting statements in order to maintain a profitable operation. Benefits of the Plant Manager: * Competitive pay and generous benefits package along with the opportunity to be a part of a strong team and growing one's career. * Salary range is $150,000 to $180,000. Specific salary is commensurate with experience and factors such as relevant experience, education, certifications and licenses, skills, and training. * Excellent medical, dental, and vision insurance options from day one. * Generous and flexible paid time off. * 401(K) match, fully vested. * Company provided life insurance, short term and long-term disability insurances, employee assistance program. * Variety of automobile purchase discounts (Stellantis(FCA), BMW, Ford, GM, Subaru - many others). * Tuition reimbursement and professional development. About Adler Pelzer Group Adler Pelzer Group was founded by talented people and families that around the 1960's in Europe and decided to start their respective journeys in the automotive industry. The entrepreneurial spirit of the founders was and still is one of the cornerstones of what we, at the Adler Pelzer Group, are today. We are proud to continue this story and to build the foundations for a brighter future for generations to come. We are the Adler Pelzer Group, a worldwide leader in the design, engineering, manufacturing, of acoustical and thermal components and systems for the automotive sector. We deliver acoustic performance and increase thermal efficiency, in order to achieve the best in comfort for the vehicles of our customers. Join Adler Pelzer's team and become an integral part of a tradition that, through the years, had guided us to achieve the highest possible degree of product excellence in the automotive world. To learn more about our Company and our rich history, visit our website at ******************* Adler Pelzer Group (APG) is an equal opportunity employer. APG participates in the E-Verify program. NO UNAUTHORIZED REFERRALS FROM RECRUITERS OR VENDORS.
    $150k-180k yearly 60d+ ago
  • Plant Manager

    Adler Pelzer USA Careers

    Customer service manager job in Thomson, GA

    Are you looking for an opportunity to make a major impact in the business world and be part of a passionate team? Adler Pelzer Group - a growing global Tier One supplier of Acoustic and Soft Trim products to the automotive industry is looking for a strong and motivated Plant Manager for the manufacturing operations in Thomson, GA (located just outside of Augusta, GA). The Plant Manager directs and coordinates, through subordinate personnel, activities concerned with production of company product(s), utilizing knowledge of throughput, inventory and operating expenses for multi process Automotive Acoustic product manufacturing, including Compound Injection Molding. Responsibilities of the Plant Manager: Responsible for a multi-functional plant producing products for customers. Supervises plant finance, manufacturing, engineering, materials, quality, human resources, and information systems. Has P&L responsibility for assigned location. Will make decisions that will have a significant impact on the business of the company in terms of costs, schedules, and customer relationships. Oversees daily activities of facility to include, shipping and receiving, maintenance, production control, quality, production, and human resources. Interfaces with Corporate office and sister plants to ensure smooth coordination of scheduling, shipping, and production. Troubleshoot production and maintenance issues and immediately enacts contingency plans as needed. Review on going performance results to targets, takes corrective action, implement, and measure results. Establish standards, controls, and budgets while maintaining optimum production and utilization of human resources. Direct and guide the need for change for the purpose of improving methods by the use of measurable standards, realistic goals and accountability for improvement Support the activities of subordinates, communicate vision and develop individuals for the purpose of growth. Maintains a favorable working relationship with all employees to foster and promote a cooperative and harmonious working environment, which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness. Ensures processes and equipment correspond to the best affordable standards. Ensures process and equipment warrant permanent improvements in controllability and productivity. Directs and guides manufacturing methods by the use of throughput, inventory, and operating expense as the method of operation. Adherence to plant safety requirements as established by company policy. Supports the activities of subordinates, communicates vision, develops individuals for the purpose of growth. Performs all necessary supervisory functions to effectively and efficiently manage personnel assigned. Participate in production decisions concerning new product lines. Establish and maintain the Production schedule for each product and meet release dates. Plant facility layout and ergonomics. Responsible for production - related communication flow and coordination between all resources. Coordinate with plant human resources and/or corporate human resources with regards to development, training, recruitment and evaluation of personnel. Responsible to manage personnel and projects within his/her departments. Accepts assignments and other responsibilities as required to support team objectives. Required to adhere to applicable QS9000/TS 16949 requirements. Required to adhere to applicable ISO 14001 requirements. Required to adhere to all Environmental Health and Safety Regulations. Requirements of the Plant Manager: Five to eight years' experience in automotive/industrial manufacturing. Strong personal leadership, vision, organizational and communication abilities, technical and mechanical background desirable. Knowledgeable of customer product line and internal manufacturing processes to include all functions from raw materials to finished goods, as well as equipment and machinery. Computer Experience (M/S Word, Excel), ERP Systems. Knowledge of P&L statements and the ability to understand accounting statements in order to maintain a profitable operation. Benefits of the Plant Manager: Competitive pay and generous benefits package along with the opportunity to be a part of a strong team and growing one's career. Salary range is $150,000 to $180,000. Specific salary is commensurate with experience and factors such as relevant experience, education, certifications and licenses, skills, and training. Excellent medical, dental, and vision insurance options from day one. Generous and flexible paid time off. 401(K) match, fully vested. Company provided life insurance, short term and long-term disability insurances, employee assistance program. Variety of automobile purchase discounts (Stellantis(FCA), BMW, Ford, GM, Subaru - many others). Tuition reimbursement and professional development. About Adler Pelzer Group Adler Pelzer Group was founded by talented people and families that around the 1960's in Europe and decided to start their respective journeys in the automotive industry. The entrepreneurial spirit of the founders was and still is one of the cornerstones of what we, at the Adler Pelzer Group, are today. We are proud to continue this story and to build the foundations for a brighter future for generations to come. We are the Adler Pelzer Group, a worldwide leader in the design, engineering, manufacturing, of acoustical and thermal components and systems for the automotive sector. We deliver acoustic performance and increase thermal efficiency, in order to achieve the best in comfort for the vehicles of our customers. Join Adler Pelzer's team and become an integral part of a tradition that, through the years, had guided us to achieve the highest possible degree of product excellence in the automotive world. To learn more about our Company and our rich history, visit our website at www.adlerpelzer.com Adler Pelzer Group (APG) is an equal opportunity employer. APG participates in the E-Verify program. NO UNAUTHORIZED REFERRALS FROM RECRUITERS OR VENDORS.
    $150k-180k yearly 60d+ ago
  • Plant Manager, Augusta

    Nutrien

    Customer service manager job in Augusta, GA

    Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity. Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien. Reporting to the Sr. Vice President Nitrogen Operations, the General Manager is responsible for managing all aspects of the Facility, which includes Ammonia/Urea and Acid/Utilities/AN/ Solutions plants. What you will do: Develop and implement strategic plans to progress the safety culture and performance, deliver environmental and regulatory compliance, and achieve production targets through safe and reliable operations. Direct management staff to ensure cost effective use of resources. Establish performance standards and optimizing organizational culture for the plant. Progress maturity of maintenance, planning and scheduling, asset integrity, and operating integrity programs. Coach and develop site personnel. Active member and participant of the Nitrogen Operations Leadership team. Key stakeholder in the Augusta community and maintaining positive relationships with industry partners. What you will bring: B/Sc Engineering preferred. Minimum 15 years in an operating facility. Finance acumen. Strong and proven competencies in leadership and communication. Experience with ammonia and urea processes is an asset. Ready to make an impact with us? Apply today! The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law. Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, Instagram, and X.
    $81k-118k yearly est. 51d ago
  • Supervisor, Healthcare Services

    Molina Healthcare Inc. 4.4company rating

    Customer service manager job in Augusta, GA

    JOB DESCRIPTION Job SummaryLeads and supervises multidisciplinary team of healthcare services professionals in some or all of the following functions: care management, utilization management, behavioral health, care transitions, long-term services and supports (LTSS), and/or other special programs. Ensures members reach desired outcomes through integrated delivery and coordination of care across the continuum, and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties * Assists in implementing health management, care management, utilization management, behavioral health and other program activities in accordance with regulatory, contract standards and accreditation compliance. * Functions as a "hands-on" supervisor, assisting with assessing and evaluation of systems, day-to-day operations and efficiency of operations/services. * Assists in the coordination of orienting and training staff to ensure maximum efficiency and productivity, program implementation, and service excellence. * Trains and supports team members to ensure high-risk, complex members are adequately supported. * Assists with staff performance appraisals, ongoing monitoring of performance, and application of protocols and guidelines. * Collaborates with and keeps healthcare services leadership apprised of operational issues, staffing, resources, system and program needs. * Assists with coordination and reporting of department statistics and ongoing client reports, as assigned. * Local travel may be required (based upon state/contractual requirements). Required Qualifications• At least 5 years health care experience, and at least 2 years of managed care experienced in one or more of the following areas: utilization management, care management, care transitions, behavioral health, long-term services and supports (LTSS), or equivalent combination of relevant education and experience. r equivalent combination of relevant education and experience. * Registered Nurse (RN), Licensed Vocational Nurse (LVN), Licensed Practical Nurse (LPN), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Master of Social Work (LMSW). Clinical licensure and/or certification required ONLY if required by state contract, regulation or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice. * Ability to manage conflict and lead through change. * Operational and process improvement experience. * Strong written and verbal communication skills. * Working knowledge of Microsoft Office suite. * Ability to prioritize and manage multiple deadlines. * Excellent organizational, problem-solving and critical-thinking skills. Preferred Qualifications * Registered Nurse (RN). License must be active and unrestricted in state of practice. * Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification. * Medicaid/Medicare population experience. * Clinical experience. * Supervisory/leadership experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $77,969 - $155,508 / ANNUAL * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
    $78k-155.5k yearly 7d ago
  • Service Manager

    Phillips Management 3.9company rating

    Customer service manager job in Augusta, GA

    Job DescriptionDescription:Now Hiring: Service Manager Position Type: Full-Time | Immediate Opportunity Because We Already Know: You're the one who keeps it all running. You're the person everyone depends on - the one who keeps the team focused, gets the right parts, and knows how it all fits together because you've done it all. At Phillips Management Group (PMG), we see you. We need you. We know real success starts with people - that's why we invest in our teams, empower leadership, and build a culture rooted in trust, recognition, and opportunity. Here, your knowledge, work ethic, and innovation won't just be valued - they'll lead the way. Your Role: Service Manager As the Sr. Service Manager at Iron Horse/Spicewood/Thornberry , you'll work alongside the Property Manager to ensure our community runs smoothly, looks exceptional, and delivers an outstanding experience for residents. From leading maintenance operations to managing large-scale projects, you'll be the operational heartbeat of a thriving, high-volume property. Key Responsibilities Lead, train, and motivate maintenance technicians to deliver quality service and professionalism. Oversee daily operations including service requests, pool care, make-readies, preventative maintenance, and vendor coordination. Utilize OneSite to schedule work orders, record service data, and process invoices accurately. Conduct property inspections and delegate work orders efficiently. Coordinate move-out/move-in processes to maintain readiness and quality standards. Manage vendor bids, equipment orders, and supply inventory. Maintain OSHA, SDS, and EPA compliance documentation. Respond to resident service issues promptly and courteously. Support hands-on maintenance in HVAC, plumbing, carpentry, electrical, and appliance repair. Ensure landscaping, curb appeal, and community standards reflect PMG excellence. Serve as a leader, mentor, and problem-solver for your maintenance team. Requirements:What You Bring to the Team Experience managing maintenance for a large property. High school diploma or GED required. 3+ years of maintenance leadership experience preferred. Strong communication, organization, and customer service skills. Proficiency with computers and property management systems (OneSite experience preferred). Ability to create, track, and manage schedules and invoices digitally. Valid driver's license and reliable transportation. CFC, CPO, or HVAC certifications preferred (not required). A hands-on, can-do attitude - and a passion for doing things right the first time. Why Join PMG? Competitive pay + generous sign-on bonus Hands-on training for HVAC, electrical, plumbing, and fire safety Career growth & certification support Comprehensive benefits including health, dental, vision, life, and 401(k) match Generous PTO to support your work-life balance “PMG Gives Back” initiatives - from food drives to community volunteering Work Environment & Physical Demands Regularly walk the property and access all building areas. Lift or move equipment and supplies (up to 50 lbs). Participate in an on-call rotation for after-hours emergencies. Ready to Lead and Make an Impact? If you're an experienced maintenance leader ready to bring your skills to one of Augusta's most dynamic apartment communities, we want to hear from you! Apply today and join the Phillips Management Group family - where your work truly matters.
    $52k-87k yearly est. 26d ago
  • Client Service Manager Trainee - Achieve January 2026

    Arthur J Gallagher & Co 3.9company rating

    Customer service manager job in Ward, SC

    Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Please note: The Achieve Program start date is January 2026. Early starts may occur based on business needs. Are you ready to kick-start your career or transition into a stable industry that is committed to your professional growth? Look no further! Join us at Gallagher and fast-track your career from a Client Service Associate to a Client Service Manager through our Achieve Program. This is an 18-month structured learning and development program that will equip upcoming and recent college graduates, as well as career changers, with the skills and knowledge needed to excel in the world of insurance brokering and risk management. All hours spent in training are hours worked and are paid competitively. This is a full-time role with a hybrid work schedule. You will have in-office days and remote days determined by the location. How you'll make an impact Every day presents new challenges, ensuring your work remains dynamic and engaging. As a program participant, you will: * Work cross-functionally to provide exceptional service to various internal and external clients * Support workflow processes by creating documents, certificates, and reports using innovative systems and resources * Contribute to our growth by handling new business applications and fostering strong client relationships through routine calls and correspondence * Play a crucial role in marketing efforts by compiling information for high-quality and accurate Request for Proposal responses * Proactively research and resolve routine issues, and raise matters to appropriate parties as needed In addition, you will participate in web-based and in-person seminars to expand your industry knowledge and work towards attaining your Property & Casualty license and Commercial Lines Coverage Specialist designation. As your experience and expertise grow, you will play a meaningful role in helping clients navigate challenges and find coverage solutions that align with their budgets. Your expertise will be instrumental in supporting clients during unexpected losses, ensuring their businesses continue to thrive. About You Minimum Requirements: * High School Diploma/GED * Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) to build, refine, and transmit documents seamlessly * Strong technological proficiency enabling you to use various software for efficient task completion * Exceptional written and verbal communication skills to effectively engage with clients and colleagues * Flexibility to travel to our home office in Rolling Meadows, IL once during the program. Rest assured, all travel expenses will be covered by Gallagher * Successful completion of the Property & Casualty license exam within 90 days of your start date for continued employment in this role Nice-to-Haves: * Associate's or Bachelor's degree * Previous internship or work experience * Knowledge of or curiosity about the insurance brokering and risk management industry #Achieve1 #LI-NP2 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: * Medical/dental/vision plans, which start from day one! * Life and accident insurance * 401(K) and Roth options * Tax-advantaged accounts (HSA, FSA) * Educational expense reimbursement * Paid parental leave Other benefits include: * Digital mental health services (Talkspace) * Flexible work hours (availability varies by office and job function) * Training programs * Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing * Charitable matching gift program * And more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
    $52k-83k yearly est. 28d ago
  • Plant Manager

    Carole Fabrics 4.2company rating

    Customer service manager job in Augusta, GA

    Job Description Hunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. As a member of the Hunter Douglas family of brands, Carole Fabrics has proudly served the interior design community for more than 60 years, making the finest soft window treatments in the industry. We take pride in our reputation for exceptional quality, our broad on-trend collection of the finest fabrics, and our devotion to personal service. We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours? Position Overview Carole Fabrics is seeking a dynamic and hands-on Plant Manager to lead the daily operations of our Augusta facility. This role requires a strategic thinker and servant leader who thrives in a fast-paced manufacturing environment. The ideal candidate is both analytical and action-oriented, capable of inspiring teams, solving complex problems, and driving operational excellence. At Carole, our people and culture are our greatest assets-this role demands a leader who earns respect through humility, active listening, and genuine engagement. What you'll do Lead and manage plant operations across production, maintenance, and quality functions. Provide guidance, coaching, and development to production managers and supervisors. Collaborate with cross-functional teams to meet and exceed manufacturing goals. Develop and manage budgets, cost controls, and profitability plans. Monitor and enhance plant performance metrics for production and quality. Implement systems to control costs related to labor, equipment, and materials. Promote a culture of cleanliness, organization, and safety on the shop floor. Maintain and upgrade plant facilities and equipment as needed. All other duties as assigned Who you are Bachelor's degree in Business Administration, Industrial Engineering, or related field Minimum 10 years of experience in a manufacturing environment Proven experience in textile manufacturing, particularly cut-and-sew operations Background in window coverings is highly desirable Expertise in lean manufacturing, 5S, Six Sigma, continuous improvement, and ISO standards Strong leadership, interpersonal, and analytical skills Working knowledge of fabrics and textile processes Detail-oriented with a commitment to quality Proficient in Microsoft 365 Suite What's in it for you? Annual base salary: $110,000.00 Bonus target: 10% Generous benefits package including medical, dental, vision, life, disability A company culture that prioritizes internal development and professional growth Time off with pay 401(k) plan with a degree of employer matching Paid parental leave Wellness programs and product discounts Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential. Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. #LI-SA1 #LI-office By submitting your application below, you are providing your prior consent to receive SMS messages to notify you of any updates to your application status and to engage in discussion throughout your application process. You can cancel the SMS service at any time. Just text "STOP" to any of our texts to unsubscribe. Message & data rates may apply. Message frequency may vary. If you have any questions regarding privacy, please read our privacy policy, ******************************************** or terms of use ******************************************
    $110k yearly 7d ago
  • Service Manager

    RNR Tire Express

    Customer service manager job in Martinez, GA

    Oversee all the operations in the shop. The Service Manager position will oversee and direct the flow of all the work scheduled within the shop including our shop management program, Shop Monkey. They will be responsible for the implementation and execution of all company procedures and policies pertaining to the shop and ensure that all shop safety procedures are followed for the safety of our team members and customers. They will be directly involved with Instructing, coaching training and managing shop techs, to consistently ensure procedures are being followed while maintaining a clean and safe work environment. Facilitate inspection of shop tools and equipment daily, making sure equipment is usable and safe. Schedule maintenance as needed on missing or broken equipment, while keeping store management aware of shop equipment needs, or service requirements. Reviewing and maintaining proper Shop Monkey (our digital shop management software) procedures and ensuring shop tech are documenting all required fields within Shop Monkey. Responsible for the implantation and execution of all required TIA, ALI and company guidelines as pertaining to the shop. Ensure all company PPE and safety policies are enforced. (Safety glasses, gloves, torque procedures, and lifting procedures) Oversee Technician first torque procedure and Perform Manager secondary torque of all vehicles. Verify completion of figure after technician first torque. Ordering product as needed through 1st Call and Vendors for services and installs. Excludes items ordered for store stock. Completing shop work schedule of staff. Assist in hiring and recruiting of shop personnel. Responsible for the training of all shop techs. Receive Service-Related product as ordered for installs. Assisting Management in return to vendor paperwork (RTV's) Maintain and oversee binder for customer special orders (ex. Center caps or wheel replacements) Complete weekly company Truck maintenance and inspections in Shop Monkey. Address any issues as needed with management. Assist in the monthly Safety Audit. Completion of daily equipment calibration and safety inspections. Maintain daily shop cleaning schedule. Ensure customer returns are effectively managed, cleaned, labeled, and prepared for sale. Any other items deemed necessary by the store management team #IND5
    $48k-81k yearly est. 1d ago
  • Service Leader

    Chipotle Mexican Grill 4.4company rating

    Customer service manager job in North Augusta, SC

    **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. **WHAT YOU'LL DO** + In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: + Making sure great tasting, high quality food is served + Helping to resolve food quality issues + Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed + Helping to resolve customer incidents and working to ensure positive customer experiences + Helping to monitor crew breaks, shift changes, shift meetings, and line schedules + Developing and cross training all front of house Crew + Assisting with Crew performance reviews + Developing future Service Leaders + Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork + Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary + Ensuring the proper quantity of supplies are available as needed **WHAT YOU'LL BRING TO THE TABLE** + Be able to understand and articulate Chipotle's Food With Integrity philosophy + Have knowledge and experience of cash handling policies and procedures + Have knowledge of Food Safety and health department matters + Have familiarity with office paperwork + Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location + Have a high school diploma + Have restaurant experience **WHAT'S IN IT FOR YOU** + Tuition assistance (100% coverage for select degrees or up to $5,250/year) + Free food (yes, really FREE) + Medical, dental, and vision insurance + Digital Tips + Paid time off + Holiday closures + Competitive compensation + Opportunities for advancement (80% of managers started as Crew) **WHO WE ARE** Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** . _Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._ _Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
    $32k-51k yearly est. 24d ago
  • Acct'g/Business Service Manager

    Augusta Staffing Associates

    Customer service manager job in Augusta, GA

    Temp To Full-Time Schedule: Monday - Friday from 8:30AM - 5:00PM with occasional weekend hours Under the direct supervision of the Community Administrator, the Manager of Business Services will maintain specified functions of business services, including marketing coordination. Key Responsibilities Coordinates Business Service Functions Oversee daily routine of Receptionist/Front desk employees, including hiring, orienting, training, and separating employees according to the Human Resources policies and procedures. Oversight of facility contracts and agreements including initial review, negotiating, monitoring and renewal as required, according to Financial Services policies and procedures. This includes developing and maintaining a report with vendors/contractors. Oversight of the purchase order procedure including development of requisitions as required, ordering, and receipt of invoices, obtaining necessary approvals. Process invoices for payment by Financial Services, by logging, coding, tracking, and mailing in a timely manner. Coordinate Human Resources with WWSLI corporate HR department, responsible for facility Human Resources document processing. Manage facility petty cash. Perform other general office duties as required. Assist the Administrator in the development of the reception desk budget and facility budget as needed. Coordinate the development and presentation of employee education and training. Assist the Administrator with fundraising and submission of grants as required. Coordinates Marketing Efforts Assist with the development and implementation of special events with Administrator. Produce and provide various weekly and monthly marketing reports as required. Develop press releases, newspaper advertising, brochures and other marketing materials with the Administrator as needed. Assist Administrator when hosting Marketing Groups internally or externally. Schedule and coordinate appointments for tours with potential clients of the facility, including walk-in potential clients. Maintain supply level of inventory of marketing material and supplies. Demonstrates Professional Work Behavior Attend all educational and training programs dealing with HUD and participating and attending in-services provided for the facility. Demonstrate professional behavior in regard to, attendance, confidentiality and collaborative support with other staff, residents, and visitors. Follow and maintain the established policies and procedures set forth in the Wesley Woods Senior Living, Inc. Human Resources material. Greet all visitors, residents, family members, etc. in a pleasant and professional manner while presenting an open and positive image of the facility. Perform crossover duties as needed. Minimum Qualifications All other duties as assigned by facility Administrator. Ability to read, understand, communicate English language both orally and in writing. Good interpersonal skills including the ability to manage problems with sensitivity to the situation. Ability to communicate with others by telephone. Ability to perform duties and responsibilities promptly and consistently with little direct supervision in planning and organizing of work. Ability to judge the appropriate action in response to changes, circumstances, or problems. Associates degree in business, accounting or finance. Bachelor's degree preferred. Minimum two years' experience with the Medicare/Medicaid billing process. Basic P.C. skills including at least two years' experience with automated billing systems software, word processing and spreadsheet (preferably EXCEL) software. Knowledge of HUD Ability to maintain a high degree of confidentiality. Working Conditions Normal long term geriatric health care residence and health care environments.
    $67k-106k yearly est. 60d+ ago
  • Part Time Customer Experience Manager

    Michaels Stores 4.3company rating

    Customer service manager job in Augusta, GA

    Store - AUGUSTA, GA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $26k-32k yearly est. Auto-Apply 60d+ ago

Learn more about customer service manager jobs

How much does a customer service manager earn in Augusta, GA?

The average customer service manager in Augusta, GA earns between $24,000 and $78,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in Augusta, GA

$44,000
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