Customer Service Manager
Customer service manager job in Bellingham, WA
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments
* Managing the invoice review and approval responsibilities within database.
* Processing invoices, manage reports and legal process of auctions.
* Overseeing the store's expense budget while maintaining store supplies and retail inventory.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
Compensation: Compensation: The hourly pay rate for this role is $18.71-20.29 per hour depending on experience
* Some locations may require Sunday hours.
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyCustomer Service Manager
Customer service manager job in Burlington, WA
Job Details Rairdons Kia - Burlington, WA $19.00 - $19.00 HourlyDescription
NOW HIRING: Customer Service Manager Rairdon's Kia | Burlington, WA | Full Time
Compensation: $19.00 per hour; Bonus potential up to $1,500.00 per month for exceeding customer satisfaction scores and for meeting or exceeding review targets; $200-$500 service acquisition fee for individual purchases subject to terms of pay plan; all subject to terms of pay plan.
Benefits:
Medical, Vision, and Dental Insurance
Voluntary Short Term Disability Insurance
Voluntary Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
6 Paid Holidays subject to completion of 90-day introductory period
401k plan with match, subject to completion of the introductory period and other eligibility requirements
Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.
Rairdon's Kia is looking for candidates for a Customer Service Manager role in our dealerships! This role oversees and manages the Customer Experience at every customer touchpoint from the in-store visit to our social media platforms. We are looking for highly motivated individuals who want to succeed and grow with the company.
Responsibilities
Focused on everything that affects the Customer Experience
Contact customers with open concerns within 15 minutes and resolve concerns within 1 hour
Do a Morning review of the facilities, make sure common areas are ready, clean and orderly. Direct and help Lot Attendants to correct deficits
Set a high standard. Hold short daily meetings with General Manager to present top priorities
Attend weekly department head meetings
Follow up on We-Owe work promised to the customer. Confirm with Service and Parts the status of availability, appointment status, wait times, customer expectations
Complete all follow up calls post sale and post service to clients. Follow up customer concern process and identify underlying causes of issues
Check Social Media platforms throughout the day and respond to all customer messages
Maintain list of employees who need to complete training and review with employee/managers
Qualifications
Ability to handle multiple tasks
Good social and interpersonal skills
Strong record of positive Customer results
Collaborative and eagerness to improve
Attention to detail
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Environmental Service Lead
Customer service manager job in Bellingham, WA
PeaceHealth is seeking a Environmental Service Lead for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $21.66 - $32.47. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Job Summary
Responsible for coordinating the day-to-day functions for assigned area. Assists with ensuring that departmental goals are achieved, timelines met and service excellence provided in all aspects of work. Subject matter expert.This position is acts as a team lead for Environmental Service Attendants as well as responsible for the cleaning and sanitizing rooms, floors, fixtures and furnishings in assigned work area following established policies and procedures.
Essential Functions
* Assign work; plan and manage priorities, provide technical assistance, oversee staff schedules, monitor quality of work, monitor team projects, mentor staff, provide constructive feedback, oversee staff training, ensure quality improvement, provide leadership feedback on staff performance, and assist with goal setting for the team.
* Responsible for maintaining staffing levels and coordinating daily operations of team on shift worked.
* Ensures that assigned areas are cleaned and disinfected according to departmental procedures. This may include dusting; mopping; vacuuming; spot cleaning carpets; washing walls, ceilings, furniture and fixtures; emptying trash; restocking supplies; washing and making beds; defrosting and cleaning refrigerators.
* Maintain housekeeping cart, restock paper receptacles, replace sharps containers, and orders supplies essential to the job. Clean and store equipment properly.
* Respond to emergency cleaning needs or housekeeping requires in a timely manner.
* In clinical areas, communicate with clinical personnel to determine priority of cleaning needs.
* Performs other duties as assigned.
Qualifications
Education
* High School Diploma Preferred: or equivalent
Experience
* Minimum of 1 year Required: Formal housekeeping/environmental services attendant experience in hospital or healthcare setting and
* Preferred: Previous leadership experience
Skills
* Bilingual language skills. (Preferred)
* Basic verbal and written communication skills. (Required)
* Ability to work independently without direct supervision. (Required)
* Strong customer service skills. (Required)
Working Conditions
Lifting
* Continuous moving around area.
* Continuous simple grasping.
* Frequent pushing/pulling: 36 lbs. initial force. 26 lbs. sustained force.
* Frequent reaching/ bending/ stooping.
* Lifting: Frequent 10 lbs.-25 lbs. Seldom 26 lbs.-50 lbs.
* Occasional carrying up to 20 lbs.
* Occasional squatting/ kneeling.
Environmental Conditions
* Exposure to biohazard, body fluids and airborne particles.
* Must be able to complete tasks in a noisy environment.
* Exposure to toxic or caustic chemicals.
Mental/Visual
* Vision and hearing required within normal limits (glasses, contacts, hearing aids permitted).
* Ability to communicate and exchange accurate information.
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
Peer Services Supervisor-Whatcom MCOT
Customer service manager job in Bellingham, WA
Job DescriptionPeer Services Supervisor - Full Time - Whatcom MCOT
???? CYFCT | Snohomish County ???? Full-Time - 40 Hours/Week ???? Wage: DOE ???? Union: No
About the Role
The Peer Services Supervisor provides leadership, guidance, and supervision to Certified Peer Specialists within the Child, Youth & Family Crisis Team (CYFCT). This position ensures the delivery of high-quality, recovery-oriented peer support services that align with Compass Health's mission and values.
The supervisor promotes the integration of lived experience within clinical and community-based care, fosters an inclusive and trauma-informed work culture, and supports professional growth for peer team members. In partnership with program leadership, this position upholds fidelity to peer support principles and advances recovery-focused practices throughout the organization.
Key Responsibilities
Provide peer and administrative supervision for peer support workforce members, including hiring, training, and evaluation.
Ensure that peer services are delivered in accordance with organizational, regulatory, and payer requirements.
Develop individual training plans for new peer hires and complete annual performance evaluations.
Oversee service accessibility, ensuring services are delivered equitably, non-discriminatorily, and at times/locations conducive to client engagement.
Partner with the Program Manager to uphold building, health, fire, and safety standards.
Ensure compliance with agency policies, procedures, and documentation standards.
Monitor performance and service quality metrics for peer staff and ensure adherence to ethical peer support guidelines.
Oversee administrative processes such as billing, service data tracking, and compliance within timelines.
Build and maintain collaborative relationships across Compass Health programs and community agencies.
Provide coverage for Program Manager duties as needed, including community communication and attendance at meetings.
Carry a small caseload or provide direct peer services during staff vacancies or special circumstances.
Attend and contribute to internal and external meetings, committees, and workgroups as assigned.
Coordinate with health plans, hospitals, courts, and community systems to promote integrated service delivery.
Promote the use of Evidence-Based Practices (EBPs) and maintain expertise in recovery, peer ethics, and community resources.
Participate in regularly scheduled supervision and team meetings.
Maintain compliance with trainings, certifications, and mandated reporting requirements.
Demonstrate professionalism, ethical behavior, and confidentiality in accordance with agency policy and HIPAA.
Uphold Compass Health's Strategic Intention, Core Values, and Core Competencies, demonstrating respect for diversity and cultural responsiveness.
Program-Specific Responsibilities
Provide direct peer supervision and day-to-day operational support to peer staff.
Collaborate with clinical leadership to ensure trauma-informed, culturally responsive, and strength-based peer services.
Guide staff in helping participants build natural supports, develop daily living skills, and achieve health and wellness goals.
Facilitate participant engagement through community-based outreach, linkage to resources, and peer-led recovery strategies.
Maintain active knowledge of local service systems and community resources.
Use appropriate self-disclosure and lived experience to model recovery and empower clients.
What You Bring
High School diploma or equivalent required.
Current Certified Peer Counselor or Certified Peer Specialist certification required.
Two (2) years' experience as a fully certified Peer Counselor/Specialist providing peer support services required.
Approved Peer Specialist Supervisor (consistent with WAC 246-929-170) or ability to become approved by January 1, 2028, required.
One (1) year of peer supervision experience prior to July 1, 2025, preferred.
Individuals not holding a current license or associate license must apply for Agency Affiliated Counselor status through the Washington State Department of Health upon hire.
Valid Washington State Driver's License, vehicle, and appropriate insurance, if applicable.
Knowledge / Skills / Abilities
Strong understanding of rehabilitation, recovery, and peer support principles.
Knowledge of mental health, substance use disorders, and recovery strategies.
Ability to model peer ethics, boundaries, and trauma-informed engagement.
Demonstrated ability to collaborate effectively with clients, clinicians, and community providers.
Skilled at maintaining professional boundaries and promoting self-advocacy and empowerment.
Excellent communication, organization, and problem-solving skills.
Ability to manage multiple priorities within a fast-paced environment.
General computer proficiency, including use of Electronic Health Records (EHRs) and Microsoft Office applications.
Ability to pass a pre-employment background check, which may include a DSHS search.
What We Offer
(benefits pro-rated for part-time employees)
Medical, dental, and vision insurance at NO COST to full-time employees.
16 days of paid vacation in the first year.
12 sick days, including a wellness day.
13 paid holidays (11 standard + 2 personal choice).
$500 in professional development funds annually.
Up to 5 days of paid education leave.
403(b) retirement plan with up to 2% company match after one year.
And much more!
That's over 45 paid days off in your first year!
Physical Demands / Work Environment
The employee will work in a clinical office environment and provide community-based outreach as needed, which may include visits to client homes, hospitals, schools, or other community organizations. While performing duties, the employee must occasionally lift and/or move up to 20 pounds and is regularly required to sit, stand, walk, talk, and use close vision. The noise level in the work environment is usually moderate.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Compass Health
Compass Health is Northwest Washington's behavioral healthcare leader. For more than 110 years, we've provided compassionate and innovative care to individuals and families across Snohomish, Skagit, Island, San Juan, and Whatcom counties. Our services include outpatient treatment, crisis response, inpatient care, supportive housing, and more.
???? Learn more: Compassh.org
Equal Opportunity
Compass Health is an Equal Opportunity Employer, supporting equity regardless of race, color, national origin, religion, sex, age, marital status, sexual orientation, gender identity, veteran status, or disability unless based on a bona fide occupational qualification.
Auto Care Center Service Manager
Customer service manager job in Arlington, WA
Hourly Wage: **$22 - $35 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Employment Type: **Full-Time**
Available shifts: **Mid-Shift, Closing**
Location
**Walmart Supercenter #3757**
4010 172ND ST NE, ARLINGTON, WA, 98223, US
Job Overview
These Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology.
Benefits & perks
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (***********************************************************************
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Service Supervisor
Customer service manager job in Ferndale, WA
Job DescriptionPAPE' KENWORTH - FERNDALE, WASERVICE SUPERVISOR:
Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is seeking a member to lead their Service team in Ferndale, WA.
At Pape', you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!
WHAT YOU'LL DO:
As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.
WHAT YOU NEED:
Prior experience and knowledge of medium and heavy-duty trucks.
Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
Computer skills, including Microsoft Office suite.
Leadership skills and mindset.
Ability to maintain good customer and employee relations.
Compensation: $33-50/hr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 40 hours worked, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - We have the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Service Supervisor - Ferndale, WA
Customer service manager job in Ferndale, WA
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is seeking a member to lead their Service team in Ferndale, WA.
At Pape', you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!
WHAT YOU'LL DO:
As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.
Additional Qualifications/Responsibilities
WHAT YOU NEED:
Prior experience and knowledge of medium and heavy-duty trucks.
Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
Computer skills, including Microsoft Office suite.
Leadership skills and mindset.
Ability to maintain good customer and employee relations.
Compensation: $33-50/hr (Depending on Experience)
Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 40 hours worked, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - We have the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Service Supervisor
Customer service manager job in Ferndale, WA
PAPE' KENWORTH - FERNDALE, WA SERVICE SUPERVISOR:
Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is seeking a member to lead their Service team in Ferndale, WA.
At Pape', you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!
WHAT YOU'LL DO:
As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.
WHAT YOU NEED:
Prior experience and knowledge of medium and heavy-duty trucks.
Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
Computer skills, including Microsoft Office suite.
Leadership skills and mindset.
Ability to maintain good customer and employee relations.
Compensation: $33-50/hr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 40 hours worked, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - We have the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Service Supervisor
Customer service manager job in Ferndale, WA
PAPE' KENWORTH - FERNDALE, WA SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is seeking a member to lead their Service team in Ferndale, WA.
At Pape', you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!
WHAT YOU'LL DO:
As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.
WHAT YOU NEED:
* Prior experience and knowledge of medium and heavy-duty trucks.
* Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
* Computer skills, including Microsoft Office suite.
* Leadership skills and mindset.
* Ability to maintain good customer and employee relations.
Compensation: $33-50/hr (Depending on Experience)
Why work for Pape':
* Competitive pay based on your skills, training, and experience level.
* Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
* Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 40 hours worked, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
* Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
* Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
* Equipment - We have the largest equipment inventory in the West and an unparalleled parts inventory!
* Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
* Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
PT Customer Experience Manager
Customer service manager job in Burlington, WA
Store - BURLINGTON, WA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and bank deposits
* Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
* Assist with the onboarding of new Team Members
* Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
* Acknowledge customers, help locate the product and provide solutions
* Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross train in Custom Framing selling and production
* In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$17.50 - $23.00
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyMerchandising Service Manager
Customer service manager job in Bellingham, WA
Key Responsibilities * Team Leadership * Schedules Merchandising Service team and manages resources for the team to drive efficient project execution in fulfillment of the overall Merchandising Service strategy * Guides Merchandising Service Associates (MSAs) around project priorities, scheduling, expectations, and needs (e.g., materials, supplies, time)
* Delivers onboarding and training, provides on-the-job coaching, and mentors MSAs
* Coaches MSAs on performance
* Creates tailored developments plans for MSAs by analyzing metric and individual strengths, weaknesses, and needs
* Handles disciplinary actions and proactively partners with HR business partner
* Manages project, travel, display, fixture expenses and weekly payroll
* Identifies and resolves project and/or store-level issues using available resources
* Summarizes and communicates project information, updates, and feedback on project execution with store team, field leaders, and corporate teams
* Identifies opportunities to improve efficiency, merchandising, and displays to be shared across the district, region, and enterprise, as appropriate
* Lead team to merchandise our live goods in garden centers
* Lead teams ranging from 11-21 people
* Collaborate with Field Project managers on large third party labor projects when needed
* Customer Service
* Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
* Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
* Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
* Demonstrates sincere appreciation to customers
* Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
* Supports those that directly help customers by providing the tools and resources needed
* Lead daily price change execution, audit and update price labels inside and outside the store
* In-stock
* Oversees that merchandise is stocked, fronted, and fully packed down in assigned area according to planogram
* Confirms that all signage, reorder stickers, pricing, and product information is accurate
* Confirms all product displays, resets, and bay integrity efforts are completed according to Lowe's specifications, planograms, and merchandising and safety standards
* Collaborates with receiving departments in assigned stores to establish or revise the staging process for reset product and product support materials
* Leads efforts of buyback items and ensures they are pulled, prepped, and ready for shipping
* Oversees the proper processing of damaged products
* Clean and Safe Stores
* Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
* Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
* Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
* Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
* Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
* Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated
* Follow state-specific guidelines on price changes (Pricing Policy SF-06)
Required Qualifications
* High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
* 2 Years Customer service or retail experience in a fast-paced retail environment (or 1 year of Lowe's store experience)
* 1 Year Experience as a team lead or leading others in an informal capacity
Preferred Qualifications
* Supervisory experience including coaching/training and evaluating the performance of direct reports
* Merchandising experience including reading planograms, setting up and tearing down displays
* Experience operating power equipment such as lifts, order pickers, and similar equipment
Pay Range: $27.80 - $30.05 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
Associate Benefits (************************************************
* Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
* Health, Dental and Vision insurance
* Life and Disability insurance
* Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
* Flexible spending and health savings accounts
* 401(k) Retirement account with company match
* Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
* Education support programs, including tuition assistance and trade skills scholarships
* Business Travel Accident insurance
* Maternity and Parental leave
* Adoption assistance
* Lowe's Associate Discount and broad discount platform
* Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Service Manager
Customer service manager job in Marysville, WA
Service Manager - Plumbing
Are you a strong leader with a background in plumbing operations? We are hiring a Service Manager to lead our plumbing service team, optimize daily operations, and ensure our customers receive outstanding service every time.
Who We Are
We are a trusted, customer-first plumbing company serving Snohomish County and the surrounding areas. We pride ourselves on professionalism, teamwork, and delivering quality service with a personal touch. We're seeking a Service Manager who is passionate about the trade and committed to building a high-performance team.
What We Offer
Competitive salary, $80-110K + Bonus
Medical, Dental, Vision & Life Insurance
401k with company match
Paid holidays and vacation
Paid training and leadership development
Incentive and bonus programs
Opportunities for advancement in a growing company
What You'll Do
Oversee the daily operations of the plumbing service department
Lead, support, and mentor technicians to maximize performance, efficiency, and customer satisfaction
Manage scheduling and dispatching to ensure timely, efficient job completion
Monitor job progress, customer feedback, and technician performance metrics
Maintain a high standard of professionalism and quality across all service calls
Work closely with dispatchers and office staff to streamline communication and workflow
Resolve escalated customer issues and ensure positive service experiences
Help shape a culture of accountability, growth, and excellence
Requirements
High school diploma or GED required; plumbing licenses or certifications are a plus
Prior leadership or management experience in a plumbing or skilled trades environment
In-depth understanding of residential plumbing systems, services, and best practices
Strong leadership, team-building, and coaching abilities
Excellent organizational, multitasking, and problem-solving skills
High level of computer literacy, including service software and scheduling tools
Outstanding communication skills, both written and verbal
A proactive, solution-oriented mindset
Benefits
If you're ready to step into a key leadership role at a respected, growing plumbing company, we want to hear from you. Join our team and help us continue delivering service that goes above and beyond!
We are an equal opportunity employer.
Auto-ApplyService Manager
Customer service manager job in Marysville, WA
Full-time Description
The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees.
Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies - Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.
We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group.
I. General Job Description
This position will be responsible for the management of the assigned Service Department operations with the objective of achieving planned sales and profitability objectives while adhering to the Company's established procedures for business conduct, safety, and personnel administration.
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Responsibilities
Assist in developing an annual department business plan and continuous improvement plans.
Manage staffing levels and assigned work hours to meet customer needs and maximize profitability.
Recruit, interview, hire, provide feedback, document performance, and promptly address issues.
Assess daily work operations to enhance the department's efficiency and productivity.
Assure technician certification and training are kept current and meets product demands.
Manage the process of opening repair orders including customer signatures, estimates, and payment methods in advance of work initiation.
Work closely with Parts Manager to ensure the timely ordering, stocking, and receiving of shop parts.
Implement corrective action when internal processes cause costly delays and excessive downtime.
Assure 100% compliance to Company's credit and cash management policies.
Complete repair order reviews and closures of less than 3 days from work completion for non-warranty.
Manage warranty repairs per Peterbilt, Caterpillar, Cummins, Eaton, and TRW authorization and warranty parts return requirements, as well as forward warranty repair orders to Warranty Administrator within 2 business days of work completion.
Monitor the quality of work to ensure high customer satisfaction and minimal repair comebacks.
Manage customer relation issues in a professional, productive, and prompt manner.
Ensure shop equipment and tooling is properly controlled and secured.
Initiate purchase orders for shop equipment and obtain authorization for expenditure as required.
Monitor safety and environmental compliance and advise senior management of potential risks.
Recommend investments in equipment, facilities, personnel, or other to improve operations.
PacLease Responsibilities
Manage assigned fleet including preventative maintenance, repair processes, and work analysis.
Ensure vehicle maintenance tracking system is continually updated.
Manage the process of opening PacLease repair orders including customer signatures, estimates, and payment methods in advance of work initiation.
II. Minimum Job Qualifications
18 years of age.
High school graduate, GED, or 1 year of work experience.
5 years heavy-duty truck repair experience.
III. Desired Job Qualifications
OEM management experience (PACCAR).
Intermediate to advanced knowledge off Microsoft Excel, Word, and Outlook.
Strong organization, communication, customer service, managerial, and leadership skills.
IV. Mental Capability Requirements
Comprehension: Ability to understand opposing points of view on highly complex issues, negotiate, and integrate different viewpoints.
Organization: Ability to organize and prioritize work schedules of others on long-term basis.
Reasoning & Decision Making: Ability to make decisions with significant impact on department's credibility, operations, and services.
Communication: Ability to formulate complex and comprehensive materials, such as legal documents, authoritative reports, official publications of major scope and impacts, and make formal presentations.
Mathematics: Ability to compute, analyze, and interpret complex statistical data and develop forecasts and computer models.
V. Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 65 pounds. Specific vision abilities required by this job include color vision, peripheral vision, depth perception, and the ability to adjust focus.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions, extreme heat, and vibration. The employee is occasionally exposed to high, precarious places, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level is normally loud.
VI. Common Expectations of Performance for all Employees
The following includes common expectations for all employees of the Company. The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.
Communications, Teamwork, and Feedback to Others
Contribute to a work environment that is based on trust and respect.
Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.
Suggest ways to improve the efficiency of conducting their job duties.
Promote continuous improvement and change to support company growth.
Mentor others unselfishly.
Give credit where it's due.
Company Loyal Policies and Work Ethic
Adhere to the policies contained in the Employee Handbook.
Adhere to the Company's Employee Conduct Policy.
Support management decisions toward meeting company goals.
Be open and receptive to new ideas, regardless of their origin.
Make prudent decisions, which are based on the best interest of the Company and its long-term future.
We are an Equal Opportunity Employer
Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies - Dobbs Peterbilt and Western Truck Center.
Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. Dobbs Peterbilt and Western Truck Parts do not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, pregnancy, genetic information, gender identity, sexual orientation, or marital status; or on the basis of age against persons whose age is 40 and over, or on the basis of physical or mental disability; or to disabled veterans or to Vietnam veterans.
We are proud to be an affirmative action employer and encourage minorities, women, individuals with disabilities, and veterans to join our team.
Salary Description $90,000.00-$105,000.00 Annually + IC Plan
Domino's General Manager - Bellingham/Meridian Village, by the mall (7156)
Customer service manager job in Bellingham, WA
We are looking for individuals with a strong drive and passion for managing a restaurant with a drive to build a strong culture and be involved with your community. If you are looking for a career that you will enjoy and have fun with, apply today and see what you can do with Domino's!
Company Description
JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's!
ABOUT THE JOB
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's is hiring bosses - more specifically General managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math, and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
JOB REQUIREMENTS & DUTIES
You are responsible for everything that happens in your restaurant . This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. You will be in charge of making schedules, ordering products, training team members and hiring. A profit share bonus is awarded to GM's based off controlling costs within goals.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first!
QUALIFICATIONS
- At least 18 years or older
- Preferred 1 year of restaurant management experience*
ADDITIONAL INFORMATION
- Full Time Position
- Employee Discounts!
- Paid Training
- Flexible schedules!
- Perfect job for students or extra hours after another job
- Tips paid out after shift!
- Great pay - Our drivers receive a competitive hourly wage, plus tips
- Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Additional Information
Benefits:
-Paid sick leave per Washington law
-Health Care benefits for full time employees (30+ hours per week after waiting periods)
-Dental and Vision plans available to purchase
-Vacation time up to 80 hours a year for General Managers.
All your information will be kept confidential according to EEO guidelines.
Assistant Facility Storage Manager $23.00 - 98270
Customer service manager job in Marysville, WA
Job Description
Assistant Facility Storage Community Manager
Job Title: Assistant Facility Storage Community Manager Salary: $22.00 - $23.00
Schedule: Monday - Friday
Freeway Storage - Marysville, WA
Visit us: Freeway Storage
Empowered to Grow. Supported to Succeed. Inspired to Lead.
At Coast Property Management, we don't just offer jobs - we build careers. We know that when we invest in our people, everything else falls into place: stronger teams, thriving communities, and better lives for those we serve.
At Coast, we support your success - so you can lead with confidence, grow with purpose, and make an impact every day.
What You'll Gain at Coast
Zero-cost medical, dental & vision options
Paid time off that grows with you - plus your work anniversary day off!
401(k) with company match
Ongoing professional development and growth plans at every level
Employee wellness support - including mental health, HSA contributions, and innovative wellness access
Meaningful work that connects you to a mission, not just a building
This Is More Than a Job - It's Your Opportunity to Make a Difference
Duties and Responsibilities:
Report to the Storage Community Manager.
Maintain positive relationships with residents and apply property policies consistently.
Maintain productive relationships with other departments within the company.
Maintain relationships with the local community and industry professionals.
Maintain relationships with suppliers, vendors, and service providers.
Show units and submit applications for screening.
Assist in supervising Leasing staff and Maintenance personnel, as applicable.
Assist with advertising and marketing programs.
Visit competitive properties and assist with regular market surveys.
Assist with weekly and monthly reporting.
Review rental applications and lease forms for accuracy and policy compliance.
Review credit and criminal records to confirm screening criteria are met.
Assist residents with lease forms and documentation.
Recommend improvements to marketing and leasing programs.
Record accounting transactions as they occur.
Accept and process screening fees.
Answer phones and take messages.
Collect rent, post payments, and make deposits as directed.
Qualifications
High School education or equivalent
Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Previous clerical/administrative experience and experience with office computers and software
Type 35+ words per minute
Comfortable with a 10-key and can reconcile account ledgers
Must be able to drive
Must have reliable transportation
Able to speak to residents and maintain good working relations with other team members and any contract laborers working on the property
We're invested in you - because your well-being fuels your success.
At Coast, we believe that when you're supported, you thrive. That's why our benefits are designed to take care of you - your health, your future, and your peace of mind - every step of the way.
No-Cost Medical, Dental & Vision Coverage (employee-only)
Life Insurance (employer-paid basic coverage)
Voluntary Life & Supplemental Insurance (AFLAC)
401(k) Plan with Employer Match
Health Savings Account (HSA)
Employee Assistance Program (EAP)
Employee Discounts (LifeMart & more)
Pet Insurance through MetLife
Designed to meet your needs now and in the future
Ready to Take the Next Step?
We'd love to learn more about you and what drives your career. Coast is a place where your voice is heard, your impact is felt, and your career can thrive.
Apply today and start building something exceptional with us.
Legal & Hiring Information
Hiring is contingent upon successful completion of a background check. Coast Property Management is proud to be an Equal Opportunity Employer, committed to fostering an inclusive and respectful workplace for all. We do not offer visa sponsorship for this position.
General Manager
Customer service manager job in Maple Falls, WA
Job Description
Job Title: General Manager
Department: Administration
Reports To: Council
Job Status: Regular Full Time
Type: Exempt (Salaried)
Grade: O
The General Manager serves as the chief administrative officer of the Tribe, responsible for the overall leadership, coordination, and operational effectiveness of Tribal government programs and services. Reporting directly to the Tribal Council, the General Manager ensures that the Tribe's strategic goals, cultural values, and community priorities are implemented through effective governance, sound management, and collaborative leadership.
The General Manager via the leadership of the Service Department Administrator and the Operations Department Administrator, is responsible for the overall operations of departments, programs and services provided by the Nooksack Tribal Council for the Tribal membership. The General Manager ensures alignment of departmental operations with Tribal Council directives, strategic plans and community needs while fostering a culture of accountability, transparency and continuous improvement across the organization.
MAJOR TASKS AND RESPONSIBILITIES:
Implement Tribal Council goals into actionable policies and programs.
Serve as the primary liaison between the Tribal Council and Tribal government operations.
Lead long-term planning efforts to support economic development, infrastructure, health, education and cultural preservation.
Establish credibility throughout the organization and with the Council as an effective developer of solutions to organizational challenges and opportunities.
Effectively implement and communicate Tribal goals, objectives, policies and procedures in accordance with strategic plans.
Achieve financial objectives by providing leadership in the preparing and administering of the annual program budgets, presenting budget recommendations with justification to Council.
Review activity reports and financial statements to determine progress and status in attaining objectives and revised objectives; and plans in accordance to current conditions.
Hold regular meetings with department/program directors to foster increased communication and interaction between departments.
Effectively communicate the Nooksack Indian Tribes values, strategies and objectives to internal and external audiences.
Direct on-going research and planning to obtain information and community input regarding the social and economic needs of the community served.
Regular attendance and participation at community events hosted by the Nooksack Indian Tribe to demonstrate positive leadership and support for the employees and community.
Provide administrative and technical assistance to the Directors and act as professional staff to the Council.[RL1]
Establish a culture of continuous improvement where employees are encouraged to achieve their highest potential.
Prepare and present progress reports on the status, activities, and plans for the current and future programs to the Tribal Council.
Maintain awareness of governmental changes affecting the activities of the Nooksack Tribe, communicating and implementing required changes.
Ensuring Tribal Councils directives and timelines are followed through on and progress is reported back to the Tribal Council.
Other duties as assigned.
CEO of NBC II, NBC III, and MCI Board: (Temporary)
Provide for the efficient and effective utilization of the resources of the Tribe in a manner that protects the long-term interests of the Tribe;
Promote the economic development of the Tribe;
Manage the general affairs and business of the corporations;
Perform all duties related in good faith;
Attend annual meetings of the corporate boards {120 days following the close of the fiscal year);
Attend regular board meetings;
Maintain financial records of the boards;
Annually provide to Council the operating conditions of the corporations;
Submit a business plan of the corporations to Council for review and approval by January 31st of each year;
Other duties as assigned.
PREFERENCE:
Indian Preference Policy applies to this AND ALL positions with the Nooksack Indian Tribe.
MINIMUM QUALIFICATIONS
The following qualifications are required for the incumbent to have, in order to be considered for the position.
REQUIRED EDUCATION, EXPERIENCE, AND TRAINING FOR THE POSITION:
Master's degree from an accredited college or university in Tribal administration, public administration, business administration, or related field;
AND
Minimum of five (5) years of experience at a Director or higher level managing multiple, diverse departments, specifically related to the area of responsibility;
AND
Minimum of four (4) years of experience administering Tribal programs and working in a Tribal Government environment;
AND
Proven fiscal skills including effective oversight of budgets in excess of $40 million.
OR
Bachelor's degree from an accredited college or university in Tribal Administration, public administration, business administration, or related field;
AND
Minimum of ten (10) years of experience at a Director or higher level managing multiple, diverse departments, specifically related to the area of responsibility;
AND
Minimum of eight (8) years administering Tribal programs and working in a Tribal Government Environment;
AND
Proven fiscal skills including effective oversight of budgets in excess of $40 million.
REQUIRED SKILLS / KNOWLEDGE / ABILITIES POSITION:
Exceptional leadership skills exemplified by the successful development of staff and effectiveness of programs.
Thorough knowledge of budget preparation, indirect cost proposal, and grant writing.
Ability to effectively analyze situations and develop appropriate courses of action.
Excellent time management and organizational skills
The ability to make sound judgments; take initiative; be flexible; and detail-oriented.
Ability to maintain composure under pressure and treat staff and community members with dignity and respect at all times.
Knowledge and experience in preparing and controlling budgets and other management type functions.
Must possess good communication skills (writing, spelling, listening, and speaking).
Must have follow-through and able to complete tasks or ensure tasks assigned are completed on time and within budget.
Proficiency in computer applications (word, excel, database, etc.)
Excellent interpersonal skills in the areas of creative problem-solving, conflict resolution, group planning and decision-making processes.
Ability to prepare and deliver clear, concise, timely, and persuasive reports, both orally and in writing.
Ability to simultaneously manage multiple priorities.
Ability to establish and maintain effective working relationships.
Advanced knowledge of Tribal sovereignty issues and agreements that exist between federally recognized Indian Tribes and applicable Federal and State agencies.
Advanced knowledge of government funded grant and contract reporting and management.
REQUIRED CONDITIONS OF EMPLOYMENT:
Must pass alcohol/drug test at time of hire and throughout employment.
Must pass criminal background check at time of hire and periodically thereafter.
Must pass credit verification at time of hire and periodically thereafter.[RL2]
Must be able to obtain and maintain a Washington State Class III Gaming License. (Temporary)
REQUIRED LICENSES OR CERTIFICATIONS:
Must have and maintain throughout employment a valid Washington State Driver's License and meet the insurability requirements of the Tribe.
PHYSICAL REQUIREMENTS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.):
While performing the duties of this job, the employee is regularly required to sit for long periods and frequently required to talk and listen.
The employee is occasionally required to stand and walk.
Must be able to bend and reach.
The majority of the work will be in an office environment with little exposure to noise or outside weather conditions.
The employee may occasionally lift and/or move up to 40 pounds.
May have to walk/drive between office locations under a variety of conditions.
DESIRED SKILLS/KNOWLEDGE/ABILITIES
The following qualifications are preferred/helpful for the incumbent who has these skills/knowledge or abilities for this position:
Master's Degree from an accredited college or university in Tribal, Public, Business administration or a related field preferred
I have read and understand the position requirements as stated above I further, understand that occasionally I may be instructed to perform duties that are not listed above but are relative to my position.
Kalispel Tribal Utility General Manager
Customer service manager job in Oso, WA
Job Description
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.
Summary of Functions
The Tribal Utility General Manager provides strategic direction to the tribe's electric utility, provides input into tribal energy strategies, and oversees the operation and management of the electric utility. The General Manager reports to the Tribal Administrator) and takes strategic direction from a Management Committee.
Essential Duties and Responsibilities
Serves as the executive responsible for efficient, safe and professional electric utility operations.
Acts as planning lead, project manager, and procurement lead for projects required to expand the capabilities of the KTU electric system (including software upgrades and implementation) and to connect new customer loads to the system.
Develops and implements utility policies, goals, objectives, procedures, budgets, cost controls, utility rates, financial reports, and utility priorities.
Represents the utility after Tribal Council, customers, and third parties.
Negotiates and administers electric utility contracts (including agreements with the Bonneville Power Administration) for products and services.
Hires and supervises employees, while assuring training in professional utility operations.
Represents the tribe and KTU in regional and national government and energy industry forums, while advocating for policies favorable to the tribe and the utility.
Applies for and administers grants and manages other financial tools to further utility opportunities.
Administers Bonneville Power Administration agreements for electric energy efficiency measures deployed by KTU customers.
Stays abreast of new trends and innovations in the field of energy and utilities and develops and proposes new utility services and related opportunities which will benefit KTU's customers and the tribe.
Performs other related duties as assigned or as needed.
The General Manager of the Utility shall be appointed by Kalispel Business Committee.
Qualifications
The Tribal Utility General Manager will demonstrate familiarity with:
Electric operations and maintenance practices (particularly underground facilities), customer service, purchasing/inventory control, and general activities of an electric utility.
Concepts, theories, principles, and practices of utility administration and operations.
Principles and practices of program development and administration.
Utility business practices and financial systems (including accounting, purchasing, inventory management, and general ledger software).
Principles and practices of budget preparation and administration.
Principles of supervision, training, and performance evaluation.
Pertinent federal, state, and tribal laws, codes, and regulations including laws and regulations related to electric utility operation and safety.
Principles and practices of customer service, including Customer Information System software, billing, collections, communications (including websites and other forms of electronic communications), and advanced metering systems (AMI).
Principles and practices of project management, administration, and coordination.
Principles of business letter writing and report preparation.
Other Requirements
Possess a valid driver's license.
Demonstrate a broad and diverse range of energy industry relationships, particularly with individuals employed by the Bonneville Power Administration, Avista Utilities, and public power utilities.
Move seamlessly among tribal offices and work well with people of all educational levels.
Negotiate, draft, and administer various complex and high value agreements.
Identify and respond to sensitive community and organizational issues, concerns and needs.
Interpret and apply federal, state, and tribal policies, laws, and regulations.
Oversee the establishment and maintenance of accurate operational record keeping systems.
Understand the organization, operation, and services of the tribe and of outside agencies that affect electric utility operations.
Ensure adherence to established safety rules, regulations, and guidelines.
Oversee and participate in the provision of a high level of customer service.
Respond to requests and inquiries from the public tactfully and courteously.
Operate office equipment, including computers and supporting word processing, spreadsheet, and presentation software.
Demonstrate an awareness and appreciation of the cultural diversity of the community.
Demonstrate excellent public speaking skills after tribal groups and in response to outside requests and in public meetings and conferences.
Establish and maintain effective working relationships with those contacted in the course of work.
EDUCATION AND EXPERIENCE
A Bachelor's degree from an accredited college or university with major course work in business, economics, finance, engineering, or a related field; or completion of a certified electric utility lineman or electrician journeyman program coupled with at least 10 years of experience working on electric power lines and substations.
Ten years of increasingly responsible management experience in a position with utility engineering, customer service, power supply, maintenance, and/or operational responsibility.
Possession of a masters degree and/or utility-related certification is desirable. Possession of a valid Certificate of Registration as a Professional Engineer is desirable.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions
.
Standard office setting, with some work from home allowed
Occasional warehouse duties, which may involve lifting up to 30 lbs. of line material.
Work environment is both formal and informal, team oriented, having variable tasks, pace, and pressure.
Overtime and attending meetings outside of regular work hours may be required.
Work is performed indoors in an office and warehouse; and outdoors observing projects and equipment.
Disclaimer: Certain Licenses and Certification requirements can be obtained once hired.
General Manager III - 2582
Customer service manager job in Marysville, WA
Job Title:
General Manager III - 2582
Compensation:
$22.50 - $27.00
Worker Type:
Employee
Time Type:
Full time
Job Description:
Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 7:00 a.m. to 5:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.
Embark on a rewarding career journey with us today as a General Manager!
FULL-SERVICE REWARDS:
401K plan w/ company match
Biweekly Bonus Incentives
Career advancement opportunities
Closed Sundays (if applicable)
DailyPay
Do not need to pay for tools
Employee Discount
Employee Referral Bonuses
Fleet Referral Bonuses
Medical/dental/vision insurance benefits 30 days after 1st day of work
No early mornings/late nights
No late nights or early mornings
PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
PTO after 180 days
Spot bonuses through our internal rewards program
Uniforms paid for and laundered
GEAR UP FOR YOUR ROLE:
Join our team as a General Manager and lead the way in training and supervising our enthusiastic store teammates! In this dynamic role, you'll dive into a variety of tasks to ensure our store operates smoothly and efficiently. From overseeing computer-based and on-the-job training to upholding essential policies like attendance, safety, and uniform standards, you'll be at the forefront of our team's success. Plus, you'll have the opportunity to attend or even conduct engaging store safety and policy meetings. As a key player in our team, you'll enjoy a rewarding and impactful role that offers continuous growth and development opportunities.
HOW YOU WILL DRIVE SUCCESS:
Provide prompt and courteous guest service, answer questions, and investigate and resolve guest problems and complaints
Maintain inventory control with thorough knowledge of the cost of goods, turn-ratio, ordering and receiving products, etc.
Responsible for budgeting, sales forecasts, P/L performance, etc. as well as understanding factors which affect sales and profit such as guest counts, marketing, weather, etc.
Maintain or direct the maintenance of the building, equipment, and grounds, including but not limited to the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc.
Troubleshoot and coordinate the on-going maintenance of the POS system
Provide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisals
Hold teammates accountable and utilize appropriate teammate performance management techniques when necessary
Arrange for employment advertising, interview, and select teammates
Monitor staffing levels and adjust accordingly to maintain labor control
Conduct Teammate Orientation meetings if needed at your location
Provide safety, security, and environmental leadership for all store personnel with thorough knowledge of lockout / tag out procedures, MSDS, waste policy compliance, Spill Prevention Control & Countermeasures (SPCC) plan, the company safety manual, and OSHA & EPA resources and compliance. Be prepared to provide swift and accurate directions to teammates or guests who may become injured on the job and report all incidents no more than 24 hours after the occurrence
Open and close the store as necessary
Complete daily, weekly, and monthly paperwork and ship or store paperwork as necessary
Maintain and enforce proper cash controls
Partner with the Loss Prevention Department to ensure LP policy compliance; promote honesty and integrity in all business transactions; report incidents of theft of inventory, assets, and/or cash shortage over $10; and report all burglaries or robberies immediately to the LP Department after emergency services and your District or Market Manager are contacted
Assist at other locations as directed
UNDER THE HOOD - WHAT YOU'LL NEED:
Establish clear expectations to the team, delegate effectively, promote our Respect in the Workplace policy
Maintain an Open-Door policy, be approachable and communicate regularly with all team members
Follow up on all issues in a timely manner
Conduct staff meetings
Hold subordinates accountable, confront unacceptable performance and discipline appropriately
Meet company goals, providing clear vision / direction / strategy to subordinates and to set an example for attitude, professionalism, and work ethic at the location
Strong work ethic; independently motivated to produce results with limited influence from others
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
Commitment to following established safety policies and procedures
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
Auto-ApplyPeer Services Supervisor-Whatcom MCOT
Customer service manager job in Bellingham, WA
Peer Services Supervisor - Full Time - Whatcom MCOT CYFCT | Snohomish County Full-Time - 40 Hours/Week Wage: DOE Union: No About the Role The Peer Services Supervisor provides leadership, guidance, and supervision to Certified Peer Specialists within the Child, Youth & Family Crisis Team (CYFCT). This position ensures the delivery of high-quality, recovery-oriented peer support services that align with Compass Health's mission and values.
The supervisor promotes the integration of lived experience within clinical and community-based care, fosters an inclusive and trauma-informed work culture, and supports professional growth for peer team members. In partnership with program leadership, this position upholds fidelity to peer support principles and advances recovery-focused practices throughout the organization.
Key Responsibilities
Provide peer and administrative supervision for peer support workforce members, including hiring, training, and evaluation.
Ensure that peer services are delivered in accordance with organizational, regulatory, and payer requirements.
Develop individual training plans for new peer hires and complete annual performance evaluations.
Oversee service accessibility, ensuring services are delivered equitably, non-discriminatorily, and at times/locations conducive to client engagement.
Partner with the Program Manager to uphold building, health, fire, and safety standards.
Ensure compliance with agency policies, procedures, and documentation standards.
Monitor performance and service quality metrics for peer staff and ensure adherence to ethical peer support guidelines.
Oversee administrative processes such as billing, service data tracking, and compliance within timelines.
Build and maintain collaborative relationships across Compass Health programs and community agencies.
Provide coverage for Program Manager duties as needed, including community communication and attendance at meetings.
Carry a small caseload or provide direct peer services during staff vacancies or special circumstances.
Attend and contribute to internal and external meetings, committees, and workgroups as assigned.
Coordinate with health plans, hospitals, courts, and community systems to promote integrated service delivery.
Promote the use of Evidence-Based Practices (EBPs) and maintain expertise in recovery, peer ethics, and community resources.
Participate in regularly scheduled supervision and team meetings.
Maintain compliance with trainings, certifications, and mandated reporting requirements.
Demonstrate professionalism, ethical behavior, and confidentiality in accordance with agency policy and HIPAA.
Uphold Compass Health's Strategic Intention, Core Values, and Core Competencies, demonstrating respect for diversity and cultural responsiveness.
Program-Specific Responsibilities
Provide direct peer supervision and day-to-day operational support to peer staff.
Collaborate with clinical leadership to ensure trauma-informed, culturally responsive, and strength-based peer services.
Guide staff in helping participants build natural supports, develop daily living skills, and achieve health and wellness goals.
Facilitate participant engagement through community-based outreach, linkage to resources, and peer-led recovery strategies.
Maintain active knowledge of local service systems and community resources.
Use appropriate self-disclosure and lived experience to model recovery and empower clients.
What You Bring
High School diploma or equivalent required.
Current Certified Peer Counselor or Certified Peer Specialist certification required.
Two (2) years' experience as a fully certified Peer Counselor/Specialist providing peer support services required.
Approved Peer Specialist Supervisor (consistent with WAC 246-929-170) or ability to become approved by January 1, 2028, required.
One (1) year of peer supervision experience prior to July 1, 2025, preferred.
Individuals not holding a current license or associate license must apply for Agency Affiliated Counselor status through the Washington State Department of Health upon hire.
Valid Washington State Driver's License, vehicle, and appropriate insurance, if applicable.
Knowledge / Skills / Abilities
Strong understanding of rehabilitation, recovery, and peer support principles.
Knowledge of mental health, substance use disorders, and recovery strategies.
Ability to model peer ethics, boundaries, and trauma-informed engagement.
Demonstrated ability to collaborate effectively with clients, clinicians, and community providers.
Skilled at maintaining professional boundaries and promoting self-advocacy and empowerment.
Excellent communication, organization, and problem-solving skills.
Ability to manage multiple priorities within a fast-paced environment.
General computer proficiency, including use of Electronic Health Records (EHRs) and Microsoft Office applications.
Ability to pass a pre-employment background check, which may include a DSHS search.
What We Offer
(benefits pro-rated for part-time employees)
Medical, dental, and vision insurance at NO COST to full-time employees.
16 days of paid vacation in the first year.
12 sick days, including a wellness day.
13 paid holidays (11 standard 2 personal choice).
$500 in professional development funds annually.
Up to 5 days of paid education leave.
403(b) retirement plan with up to 2% company match after one year.
And much more!
That's over 45 paid days off in your first year!
Physical Demands / Work Environment
The employee will work in a clinical office environment and provide community-based outreach as needed, which may include visits to client homes, hospitals, schools, or other community organizations. While performing duties, the employee must occasionally lift and/or move up to 20 pounds and is regularly required to sit, stand, walk, talk, and use close vision. The noise level in the work environment is usually moderate.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Compass Health
Compass Health is Northwest Washington's behavioral healthcare leader. For more than 110 years, we've provided compassionate and innovative care to individuals and families across Snohomish, Skagit, Island, San Juan, and Whatcom counties. Our services include outpatient treatment, crisis response, inpatient care, supportive housing, and more.
Learn more: Compassh.org
Equal Opportunity
Compass Health is an Equal Opportunity Employer, supporting equity regardless of race, color, national origin, religion, sex, age, marital status, sexual orientation, gender identity, veteran status, or disability unless based on a bona fide occupational qualification.
Education
High School Diploma
Licenses & Certifications
Certified Peer Counselor
Merchandising Service Manager
Customer service manager job in Bellingham, WA
Key Responsibilities
Team Leadership
Schedules Merchandising Service team and manages resources for the team to drive efficient project execution in fulfillment of the overall Merchandising Service strategy
Guides Merchandising Service Associates (MSAs) around project priorities, scheduling, expectations, and needs (e.g., materials, supplies, time)
Delivers onboarding and training, provides on-the-job coaching, and mentors MSAs
Coaches MSAs on performance
Creates tailored developments plans for MSAs by analyzing metric and individual strengths, weaknesses, and needs
Handles disciplinary actions and proactively partners with HR business partner
Manages project, travel, display, fixture expenses and weekly payroll
Identifies and resolves project and/or store-level issues using available resources
Summarizes and communicates project information, updates, and feedback on project execution with store team, field leaders, and corporate teams
Identifies opportunities to improve efficiency, merchandising, and displays to be shared across the district, region, and enterprise, as appropriate
Lead team to merchandise our live goods in garden centers
Lead teams ranging from 11-21 people
Collaborate with Field Project managers on large third party labor projects when needed
Customer Service
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
Demonstrates sincere appreciation to customers
Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
Supports those that directly help customers by providing the tools and resources needed
Lead daily price change execution, audit and update price labels inside and outside the store
In-stock
Oversees that merchandise is stocked, fronted, and fully packed down in assigned area according to planogram
Confirms that all signage, reorder stickers, pricing, and product information is accurate
Confirms all product displays, resets, and bay integrity efforts are completed according to Lowe's specifications, planograms, and merchandising and safety standards
Collaborates with receiving departments in assigned stores to establish or revise the staging process for reset product and product support materials
Leads efforts of buyback items and ensures they are pulled, prepped, and ready for shipping
Oversees the proper processing of damaged products
Clean and Safe Stores
Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated
Follow state-specific guidelines on price changes (Pricing Policy SF-06)
Required Qualifications
High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
2 Years Customer service or retail experience in a fast-paced retail environment (or 1 year of Lowe's store experience)
1 Year Experience as a team lead or leading others in an informal capacity
Preferred Qualifications
Supervisory experience including coaching/training and evaluating the performance of direct reports
Merchandising experience including reading planograms, setting up and tearing down displays
Experience operating power equipment such as lifts, order pickers, and similar equipment
Pay Range: $27.80 - $30.05 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
Associate Benefits (************************************************
Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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