Customer service manager jobs in Carson City, NV

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Retail Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise Retail named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** - Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. - Attend industry events, trade shows, and conferences relevant to your customer base. - Proactively develop, utilize, and maintain a deep understanding of the customer's industry. - Advise, consult, and support customers on best and next practices in the utilization and expansion of services. - Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. - Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. - Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. - Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. - Share new product offers and innovations during business reviews to drive sales. - Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. - Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** - At least 5 years of experience driving full cycle sales management process - Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. - Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. - Experience selling SaaS solutions, preferably in HCM, WFM, Payroll and HCM Add-on modules. **Preferred Qualifications:** - Proven track record of building and growing customer relationships in an Enterprise territory. - Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Strong consultative selling skills with the ability to understand customer/prospect business requirements. - Excellent communication and presentation skills. - Ability to work collaboratively with internal stakeholders and leverage executive relationships. - Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology - Superior negotiation, written and verbal communication skills **Travel:** - Up to 50% travel **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $125,000.00 to $170,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

We are now hiring Great People Who Care! A successful Customer Service Team Leader engages their team to deliver The Raley's Way, our customer promises and business results. They are able to create a memorable experience whether a customer is entering or leaving the store. The Customer Service Team Leader sets high standards for performance yet has fun, celebrates successes, develops and empowers a diverse front-end team. Communicates the department vision and engages the team members through collaboration and innovative ideas. The Team Leader uses their industry knowledge and expertise to achieve performance for the front end operation, sales performance, management of team members, policy and procedure compliance, safety, security, supervision, training, mentoring and any other duties as assigned. Be part of our store team and help us make a positive impact in our customer's lives. Working with us is like working with FAMILY. We promise our Team Members open and honest communication and opportunities for growth with our company. Our leaders lead with passion and purpose, and celebrate you with meaningful recognition. We promote a healthy life balance because we believe your personal well-being is essential. We have a passion for food, and we share an inspiring vision, "To change the way the world eats, one plate at a time." Perks & Benefits * Competitive compensation, paid weekly * Retirement Benefits * Medical, dental, and vision insurance for yourself and eligible dependents * Tuition Reimbursement for qualified courses * Scholarship opportunities for continued education * Family leave and paid time off * Store discount programs (10% off household groceries, free items) * Discounts to amusement parks, gym memberships, mobile phone plans, etc. * Employee Assistance Program (free financial, legal, and mental health services) * Fun work environment where you have the opportunity to nourish your community Compensation The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors. Expected Minimum Pay Rate USD $29.61/Hr. Expected Maximum Pay Rate USD $29.61/Hr. Responsibilities A Customer Service Team Leader is a responsible, friendly Team Leader who can safely work in a fast-paced environment and provide excellent customer service while supervising and leading a team. Shifts may vary between early morning to closing. A Customer Service Team Leader's responsibilities include: * Delivering store sales and profit budgets (P&L); Controls shrink, expenses and labor * Analyzes and measures department business trends; develops and implements plans to maximize operations/customer experience while meeting or exceeding goals/objectives. (e.g. cash handling, check-stand utilization, speed standards, opening/closing procedures) * Plans, organizes, directs and controls all department activities and operations * Discusses weekly/period store sales, labor projections, customer satisfaction, cashier speed and safety metrics with department team * Proactively plans to ensure customer assistance and other service needs throughout * Provides memorable customer service during daily customer interactions * Develops future leaders Qualifications Desired qualifications include: * Friendly and customer service oriented. Interest in food a plus * Previous leadership experience desired * Self-motivated, with a high attention to detail, quality and presentation * Skills to communicate effectively with coworkers and customers * Ability to work independently, effectively manage time and multitask in a fast-paced environment * Ability to read, understand and follow through on verbal and written directions * Ability to reliably meet required work schedule and adhere to company attendance policy Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending Must be 18 years of age For Internal Transfers/Promotion Candidates: You must apply through the internal portal No disciplinary action during the past 6 months Your current leader must recommend that you apply for this position and provide an endorsement

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

The Store Manager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer. Supervisory Responsibilities: • Recruit, interview, hire, and train new staff. • Conduct performance evaluations. • Organize and manage staff schedules. • Handle corrective actions and terminations. • Oversee all store operations. Duties/Responsibilities: • Manage sales, expenses, payroll, and shrinkage to meet financial goals. • Utilize the Monthly Staffing Guide for optimal scheduling. • Create weekly Crew Member schedules three weeks in advance. • Implement programs that drive sales and enhance customer engagement. • Develop strategies to boost customer count and loyalty. • Collaborate with Pro Market Team Managers to grow the wholesale business. • Oversee ordering processes and profit/loss management. • Ensure timely execution of company communications. • Maintain high customer satisfaction through exemplary service. • Coach staff on product knowledge and sales techniques. • Set and monitor performance goals. • Enforce operational and personnel policies. • Ensure accurate payroll processing and compliance with asset protection standards. • Uphold legal requirements and represent the brand's values. • Stay updated through training programs. • Maintain flexibility in scheduling including nights, weekends and some holidays. • Ensure timely completion of Omni orders. • Act as "Manager on Duty" and perform additional duties as needed and/or assigned. Required Skills/Abilities: • Strong verbal and written communication skills. • Excellent interpersonal and customer service abilities. • Effective time management and organizational skills. • Strong analytical and problem-solving capabilities. • Ability to prioritize and delegate tasks. • Proficiency in Microsoft Office Suite or similar software. • Detail-oriented with the ability to multitask under pressure. • Strong leadership and management skills. • Budget development and maintenance experience. • Thorough understanding of company policies and practices. • Flexibility for evening, weekend, and holiday shifts. • Preferred knowledge of industry and products. Education and Experience: • Business, Business Administration, or a related field Degree preferred, or equivalent work experience. • Two years of retail management experience preferred. Physical Requirements: • Continuous standing and walking throughout the retail space. • Ability to wear and communicate through a headset continuously. • Frequent climbing, bending, stooping, and twisting. • Occasionally operate equipment, including forklifts. • Must be able to lift up to 50 pounds to shoulder height unassisted frequently. Other Requirements: • Must be at least 18 years old. • Willing to submit to a criminal background check. To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at **************************** . Join us at West Marine and help us provide the best boating experience for our customers!

Full-time Description Hiring Immediately! Apply today and start this or next week at our Reno, NV location! 1-800-GOT-JUNK?, our motto is “Want More, Work Happy”. We hire happy people that enjoy our awesome team environment, like the variety of the work we do, and are excited to grow their skills to become more. We offer what very few companies can. We're a fun and fast-paced operation that helps people in our community get rid of unwanted items, responsibly. And, we do it like no one else with our professional, on-time service, clean shiny trucks and friendly uniformed team. Truck Team Members - Driver, Labor, & Customer Service Competitive Wages - Up to $22.00/hr (average all-in with base pay, tips, bonuses, and other incentives) We offer Full-Time (4+ shifts/week) Various shifts are available as we operate 7-days a week Why Join Us? At Southwind, we empower our team to lead with creativity and impact. Joining Southwind means being part of a company that values integrity, collaboration, and continuous improvement. Experience a fun, fast-paced workday filled with diverse tasks and challenges. Competitive compensation and performance-based bonuses Recognized for "Best Places to Work" and "Fast 50 Company". Comprehensive benefits package, including health insurance and retirement plans. With 1-800-GOT-JUNK? each day is different. Here's what you'll be doing: Alongside another Truck Team Member, you'll operate the company vehicle (no special driver's license required) on assigned service routes for the day Providing excellent customer service when you're onsite to remove the items or give them an estimate that they've requested and educating them on our services Retrieving, transportation, and disposal of unwanted items, responsibly Our Culture: At 1-800-GOT-JUNK?, our company culture is a cornerstone of our success. We are proud of our supportive, energetic, and collaborative team environment. We offer new opportunities for growth and are excited to welcome new team members to our Reno, NV location. Successful Backgrounds Include: General Laborer Landscapers Maintenance Technician General Maintenance Technician Willing to train the right candidate! Successful applicants will hear from us within 2 business days. We conduct onsite or remote interviews at your earliest convenience and extend job offers within 24-hours of successful interviews. Apply today - we move fast with great people! Ready to join our team? Apply today and start your journey with 1-800-GOT-JUNK? Southwind is an Equal Opportunity Employer committed to diversity and inclusion. **************************************** Requirements Qualifications: Great Attitude: A positive mindset and eagerness to help others. Age & License: 21+ years of age with a valid driver's license. Team Player: Enjoy meeting and helping people every day. Goal-Oriented: Driven and motivated to achieve goals. Physical Fitness: Not afraid of hard physical work and able to lift 50lbs repeatedly. Effective Communicator: Clear and confident communication skills. Experience: Previous customer service, driving, and general labor experience is helpful but not required.

Role OverviewSodexo is seeking an Environmental Services/ Custodial Operations Manager 3 for Renown Regional Medical Center located in Reno, NV. In this operations manager role, we are looking for a manager who has strong systems experience, and the ability to engage and inspire a diverse environmental services team. Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. What You'll Do be responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; and/or support a diverse and inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred; possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;have experience effectively managing projects within agreed upon timelines;are results and safety driven; have in-depth knowledge of housekeeping systems and procedures;have experience with vendor and contract management, as well as union and contract negotiations;have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: The Assistant Client Manager takes on meaningful, technical tasks for the client management team. In this fast-paced, deadline driven environment, this role provides essential administrative support to the Client Managers. LOCATION: Reno, NV - Role must work in-office 3 days a week WHAT YOU'LL DO: A detailed list of job duties includes (but is not limited to): * Works with Client Managers in the ESPI Programs Division to efficiently and effectively service clients. * Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues; * Process Certificates of Insurance, endorsements, order loss runs and other items related to the servicing of client accounts in a timely and accurate manner; * Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs. Assist clients in making coverage changes; * Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity; * Other duties may be assigned. Marketing * Submit applications with proper supporting documentation and follow up to ensure timely receipt of quotes and policies; * Knowledge and experience with a variety of carrier on-line systems, including but not limited to BHHC, ICW, SCIF, AMTrust * Provide technical support in the sales process as needed * Other duties may be assigned. Personal and Organizational Responsibilities * Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities; * Maintain cordial and effective relations with clients, co-workers, carriers, wholesalers, vendors, and other business contacts; * Maintain documentation and records; * Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company; * Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance; * Other duties may be assigned. WHAT YOU'LL BRING: EDUCATION and/or EXPERIENCE: * High school diploma or G.E.D. equivalent. One or four years of college or related experience; or equivalent combination of education and experience. * Full knowledge of multi-line Property & Casualty insurance products and services. * Demonstrated experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. * Sagitta Agency Management System and/or PaperWise software experience a plus. Experience with paperless procedures preferred. * Proficiency with a variety of Microsoft Office computer software applications in word processing, spreadsheets, database, and presentation software. * Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. * Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. CERTIFICATES, LICENSES, REGISTRATIONS: * Valid Property & Casualty Insurance license. COMPENSATION: The national average hourly rate for this role is $25.64 - $33.33 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: * Generous Paid Time off * Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days * Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave * Generous employee referral bonus program of $1,500 per hired referral * Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) * Employee Resource Groups: Women's Coalition, EPIC Veterans Group * Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development * Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support * Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs * 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! * EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation * We're in the top 10 of property/casualty agencies according to "Insurance Journal" To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-AT1 #LI-Hybrid (3217)

Job DescriptionDescription: Join the top-rated RV dealership in the nation! RV Country has been voted the People's Choice for Best RV Dealer and certified as an Amazing Workplace. With over 60 years of success and growth and 13 locations across Washington, Oregon, Nevada, Arizona, and California, we're expanding our team of over 350 professionals. At RV Country, we're more than just a dealership; we're a community dedicated to making a difference in the lives of both our customers and employees. Join us and be part of an exciting journey! RV Country is looking for a strong committed Service Manger to create an environment which controls efficiency, internal cost, profitability and can maintain positive employee relations. This is a 100% travel position as part of our Traveling Show Team - you'll be on the road full-time representing RV Country at shows and events across the region. The Service Manager carries out responsibilities by building customer relationships, operating their department at maximum production, creating a motivating work environment and properly managing the assets of the department. This is a great opportunity if you're driven and experienced in the RV and/or Automotive field and possess the ability to be systematic and process driven. Job Responsibilities Lead daily operations of the service center, overseeing workflow, technician scheduling, and work order management from diagnostics through invoicing or claims. Provide strong leadership and support for service employees, including coaching, conducting meetings, and participating in recruitment and performance reviews. Deliver exceptional customer service by maintaining clear communication throughout the service process and upholding company service standards. Use extensive RV product knowledge to support technicians, resolve issues, and ensure high-quality service. Collaborate with management on continuous improvement initiatives, including safety, training, and technical updates. Monitor customer satisfaction metrics (CSI and NPS) and implement strategies to maintain or exceed company goals. Qualifications Understand the service process. Analysis/problem solving skills. Team leadership and motivation skills to the service staff. Demonstrate commitment to and creative thinking for continuous improvement. High ability to multi-task. Ability to develop and maintain a good business relationship with both external and internal customers. Requirements: Education and Experience Minimum 3-5 years of experience in RV or Auto service operations Experience in a leadership role with demonstrated ability to motivate and manage people. High school diploma or GED required - additional business coursework preferred Benefits Medical, dental, and vision insurance 401K with company match PTO Great company culture Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, to stand and to walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Contractor Services Manager Moana Nursery will start servicing landscape contractors and professionals at our Minden Farm starting in Spring of 2026. We are looking for a team leader to manage this re-wholesale outlet in conjunction with our contractor services team in Reno and our growing team in Minden. Your Future Role: As the Contractor Services Manager of our Minden Farm location, you are responsible and accountable for the day-to-day operations of the business, servicing the contractor customers' needs, and the financial performance of the operation at this location. Together with our retail and growing teams our objective is to grow this business segment by ensuring we maintain high levels of quality plant material, replicate our existing customer service processes and develop a proactive sales strategy to add new customers. This position will work with our existing Farm Manager in Minden to ensure the security, safety and maintenance of the facility as well as the equipment necessary to operate the business. To succeed, the individual in this role will actively seek out the contractor business by engaging with each contractor/landscaper for future available transactions. The individual will act as the liaison between our vendors/farm to meet the needs of the contractors and landscape customers. This role will support accuracy of our inventory through ordering, receiving and transferring activities from our farms while balancing inventory between our three Nevada stores. This position communicates with customers frequently throughout the day, completes transactions via our Point-of-Sale System and ensures our team provides excellent customer service from start to finish. This position operates equipment such as fork lifts, skid steers, delivery trucks, and UTVs. Your Specific Job Responsibilities: Upholds Moana Nursery's strict safety policies Shows up on time ready work Ensures the operational hours of the business can be achieved Communicates regularly with retail team & accounting Maintains inventory accurately and in good health Completes thorough and accurate pre-trip safety checks on equipment Communicates regularly with fleet manager to ensure Preventative Maintenance is completed regularly Answers customer questions about our products and services Promptly responds to customer needs, requests for service or assistance Creates Estimates for customers Takes orders over the phone, in person and thru email and inputs data into system Coordinates customer pick-ups and deliveries Makes sure that marketing, directional, and safety signage is in place and up to date Analyzes performance - actual results comparisons and lessons learned Carefully loads product into vehicles and unloads them safely for our customers Lifts and moves heavy objects such as trees, bags of soil Has the ability and willingness to interact with and provide exceptional customer service to our customers Physical Requirements & Activity: Applicant must be able to lift 75 lbs. Applicant must be able to work outdoors for an extended period of time as needed Applicant must be able to work at a computer for extended periods of time when required Expertise & Experience Requirements: High School or equivalent degree Supervising Experience (minimum 1 year preferred 3 years) Financial literacy and analytical/problems solving skills Strong verbal and written communications Proficient in basic level computer skills Organized and detailed Horticulture expertise Nice To Have Skills or Experiences: Retail Management Experience Experience with EPICOR Eagle Works well under pressure and is able to prioritize and multi-task Experience working a Point of Sale system Experience in the landscaping industry Your Future Work Schedule: Our Minden location will be open 5 days a week from 7:00 am to 3:30 pm, during the spring season we'll be open on Saturdays for half a day. We are looking for teammates that can work during the week and potentially on Saturdays, totaling at least 40 hours. We may require occasional flexibility depending on business needs. Please make sure you list your availability on the application. Your Future Salary & Benefits: The starting rate for this position is $60,000 per year and increases based on experience, expertise and responsibilities. Other benefits for this role include: Paid Time Off Health Insurance (must meet minimum hours worked) 401K with matching payment from company Dental Insurance Vision Insurance Store Discount Training & Educational Opportunities Career Advancement The Ideal Candidate: The ideal candidate shows up on time everyday ready to work. Loves being outside, being active and working with other people. Pays attention to details, is risk adverse and safety conscious. This individual understands what it takes to be safe and doesn't take shortcuts while doing so. The ideal candidate wants to be part of a team that succeeds together while they grow individually. Is open and willing to learn and do more. If you are looking for a career and not just a job this position might be right for you. There is plenty of opportunity to grow your career at Moana Nursery and this position is a great way to show us what you are about. About Moana Nursery: Moana Nursery is a vertically integrated, family-owned company specializing in growing, selling, installing and maintaining top quality, High Desert products and services that beautify and enhance our communities. Established in 1967, we are northern Nevada's premier garden center nurseries and landscape services supported by Oregon's best "Hardy Plant" wholesale nursery. We are recognized both regionally and nationally as an industry leader, community member and a consumer favorite. We are committed to continued education and community involvement. If you want a career not a job and want to grow as a person, we might be the right fit for you. The Application Process: Apply online. We'll review quickly and get back to you via email or text. If it looks like you are a good fit for this position or any other open position we'll set up an in-person interview quickly. We intend to hire fast, as soon as you are ready! Equal Opportunity Employer: Applicants are considered for all positions without regard to race, color religion, sex, national origin age, marital status or the presence of non-job-related medical condition or handicap. In addition, Moana Nursery will provide reasonable accommodations for qualified individuals when appropriate. Requirements Your Future Role: Position is responsible for operating performance of Moana Nursery's Garden Centers. Position is accountable for day-to-day operations, the customer shopping experience, and the financial performance of both the retail store and the related businesses. In conjunction with the Director of Green Goods Purchasing & Contractor Services, GM of Retail Operations, the other store managers and buyers this position is instrumental for implementing policies, strategies and organizational improvements that support continued well balanced, profitable growth. Ultimately, this position ensures all operations are conducted safely, efficiently and profitably. Principal Responsibilities & Accountabilities: Upholds Moana Nursery's strict safety policies Customer Interaction/Service/Listening The Customer Shopping Experience Inventory Management Staffing, Scheduling and Training Forecasting & Planning Communication Management/Leadership Financial Performance Performance Analysis - Actual Results Comparison and Lessons Learned Facility Management & Upkeep Coordination/Execution of events Assists with floral operations Helps plan and execute seasonal shifts Identifies issues and opportunities that require Moana Nursery to change Key Performance Results: Success in this position directly impacts the success of Moana Nursery's operating performance. Primary Performance Measurements: The four most important measurements of success for this position. Labor Efficiency Inventory Accuracy (shrink/spoilage) Controllable Gross Margin - $ & % Customer Service - Net Promoter Score & Secret Shopper Secondary Performance Measurements: Other important measures that indicate success in the position. Safety (Accidents & Injuries) eCommerce operations and volume Inventory $ Value and Accuracy Gross Margin $ & % Inventory Turns Receiving Accuracy Labor Cost $ & % Material Cost $ & % Teammate Engagement Customer Count & Average Ticket Spoilage Inventory

The Youth Services Manager will be responsible for the day to day oversight of adolescent patients and the Adolescent Psychiatric Rehabilitation Treatment Facility (PRTF)/ Residential Treatment (RTC) Program at RBHH. The Youth Services Manager is responsible for the development of a comprehensive RTC program that responds to the community's needs and supports the organizations overall mission, philosophy and goals. KEY RESPONSIBILITIES: · Ensures that staff has adequate training in all procedures. · Coordinates with the Human Resources Director the interviewing, selection, promotion, and evaluation of applicants and employees as required by Reno Behavioral Healthcare Hospital. · Provides guidance to staff to assist them in continually improving all aspects of care. · Monitors staff performance and provides regular feedback on quality and quantity of work and on conduct. · Represents and distributes information about Reno Behavioral Healthcare Hospital services to community healthcare entities in a positive educational manner. Current on referral sources and interacts effectively with patients, peers and other staff on appropriate patient treatment options. Understands and communicates the disease pathology associated with behavioral conditions and their models of treatment. Facilitates the patient's access to the appropriate level of care and setting. Establishes and maintains effective working relationships with physicians, nursing staff, health professional affiliates in community, and other departments within the facility. Demonstrates good skills in assessing client's crisis and clinical indicators. Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs. Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff. Assesses need for involuntary hospitalization evaluation and contacts county crisis team, law enforcement or Legal 2000 (L2K) employee as needed to ensure the safety of client and others. Maintains knowledge of the developmental tasks and sociological theories of pertinent age groups. Maintains knowledge of legal guidelines pertaining to EMTALA/COBRA and abuse/neglect reporting. Stays abreast of organization's programs and services. Participates in activities which enhance professional growth and development. Performs related duties, as requested. Upholds the Organization's ethics and customer service standards. Growth and management of the PRTF/RTC locally. Potential development in other regions. Ability to perform all key responsibilities as outlined in the Therapist III position. This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Reno Behavioral Healthcare Hospital. Requirements Knowledge and Experience: · Master's Degree in relevant field · Minimum of five year experience working in Psychiatric setting (preferred) · Familiarity and comfortable working with issues related to mental health diagnosis, substance abuse, co-occurring disorders and history of trauma. · Basic knowledge of human growth and development preferred · Maintains current knowledge of social, medical and psychiatric services available within the community. · Displays good theoretical knowledge of psychopathology and appropriate treatment techniques of each type of therapy. · Experience with therapeutic limit-setting helpful or an understanding of level systems or other behavior management modalities helpful · Ability to maintain professional boundaries · Current CPR certification · CPI obtained within 60 days of hire Skills and Abilities: · Maintains confidentiality of patients at all times · Knowledgeable of patient rights and laws pertaining to mental health · Assessment and intervention skills · Persuasive manner and skills in overcoming denial and resistance to treatment · Ability to concentrate on task in high traffic areas · Ability to deal with crisis and potentially combative patients while maintaining personal and emotional equilibrium. · Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds · Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint) · Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines · Strong written and verbal communication skills · Strong interpersonal skills. Ability to work with people with a variety of background and educational levels. · Ability to work independently and as part of a team · Good judgment, problem solving and decision-making skills · Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others · Ability to work in a fast-paced, expanding organization Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: · Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. · Give and follow verbal and written instructions with attention to detail and accuracy. · Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information. · Minimum standard of visual acuity with or without correction. · Coordinate multiple tasks simultaneously. · Reach forward, up, down, and to the side. · Ability to stoop, lift, finger (pick, pinch or type and grasp) · Drive, sit and/or stand for minimum periods of one hour or more at a time · Lift up to 50 pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently. Benefits A full benefits package is available the first of the month following just one month of employment! This package includes: Medical (three plans to choose from), Dental (two plans to choose from), Vision, Life Insurance options, including plans for spouse and children, 401(k), Pet Insurance, Identity Theft insurance, Tuition Reimbursement, Short Term Disability, Long Term Disability and a very generous PTO plan and more!

Separators is North America's leading independent provider specializing in the service, repair, and remanufacturing of Alfa Laval, Tetra Pak and GEA centrifuge equipment. We have various offerings, from service and parts to automation technology and consulting, but above all else, Separators is a service company. We serve the needs of our customers and focus on keeping their facilities and their equipment running at optimal levels. We serve our employees by providing the resources and support they need to not only complete their job but to be successful in their work. Throughout Separators there is a commitment to teamwork, which does not always mean working together, but it does mean working in the same direction. As we continue to grow as a company and work with more client, we're on the lookout for individuals to join our team in the Reno, NV area. Job Summary: The Field Service Manager plays a vital role in demonstrating the characteristic of the “Separators Way” by leading the services and solution operations of the field service department in the West Coast region of the U.S. This position, preferably based out of Reno, NV, is directly responsible for assigned field service team personnel and involves overseeing the maintenance and repair of systems, coordinating technical, operational and field service teams to ensure high levels of client satisfaction and operational excellence. The Field Service Manager contributes to identifying continuous improvements opportunities, enhancing the field service department through strategic planning, supporting company objectives, maintaining high service performance and ensuring customer service satisfaction. The Separators Way: Passionate about the success of our customers and our business. Empowered with high expectations to deliver consistent excellence to our customers, remembering that our customers are both external and internal. Committed to “rowing the same direction”, working as a team first to deliver consistent results as individuals. A willingness to consistently work hard, tenacious enough to overcome obstacles and a curiosity to solve problems to make the business better. Willing to fail and try again. Be gritty. Processes and tools that assist the team by providing the guidance and information needed to positively impact the business. Doing everything the “right way” by adhering to our core values of Customer Service , Continuous Improvement, Mutual Respect, Integrity, and Trust . Job Responsibilities: Ensure the highest safety practices are employed. Investigate all safety issues and near misses and adjust safety practices accordingly. Monitor and provide team and/or individual feedback to Key Performance Indicators. Implement and monitor necessary processes to ensure service jobs and BOM's are prepared in advance: Parts shipped to and received at the customer plant in time for scheduled service Customer is contacted in advance by the service technician doing the job Ensure service technician expertise is appropriate for client needs Ensure service technicians are fully supplied with provisions including clothing, PPE, tools, electronics, etc. Ensure all Bill of Material (BOM) for machines is accurate and up to date. Training: Develop, implement and maintain a routine training program for the department. Ensure each service technician is properly trained on the most common separator brand and model. Ensure service manuals are available and accessible to all service technicians. Maintain training records and ensure training is provided to fill gaps. Ensure all safety training is implemented and documented. As needed, provide job specific technical and training support to the service technicians. Manage all warranty disputes with the customer and the appropriate internal parties to best retain customers and maximize return on sales for the company. Coordinate with field service scheduler monitoring that all jobs are properly scheduled, maintaining productivity and regional coverage. Collaborate with other departments as needed for projects and support. Communicate with service technicians during project implementation maintaining control of pre and post work activities Implement and actively monitor a process to ensure unused service parts are returned promptly, expense reports are completed timely, and service reports are completed accurately and timely toward the goal of meeting customer expectations and minimizing order backlog. Review all service reports. Identify opportunities for improved service and customer processes concerns or improvements. Address these specific concerns with the service tech, VP of sales, VP of Ops and/or customer as appropriate. Forward and discuss opportunities to the appropriate department manager. When appropriate, ensure that after-hours calls are addressed. Make a minimum of two (2) site visits per month. Maintain onsite presence for complex projects. As needed, work directly with each of the service technicians at a customer location to ensure compliance with internal/customer requirements, evaluate performance, provide coaching, training and feedback on their performance. Establish a minimum of two (2) check-ins with direct reports monthly. Conduct performance reviews for each team member of the service team. Proactively address performance gaps. Create, review and improve department Standard Operating Procedures. As opportunities arise, work with the sales team to solicit new and repeat customer service work. Review historical service data looking for trends that should be discussed with the VP of Ops, VP of Sales or President. Coach team members on technical issues as appropriate. Assist in recruiting new team members by opportunistically looking for talent and engaging with human resources on staffing activities Approve team members payroll and expense reports verifying accuracy of time punches, expenses and timely submittal as appropriate Monitor the team's adherence to the company travel policy. Be prepared to take on new operational responsibilities as business needs change. Build relationships with vendors and contractors for possible future operational requirements. Acting in a technician capacity, performing billable work, up to 25% of time. Other duties and tasks as assigned. Key Performance Measures: Work toward achieving 100% answered after hours emergency calls for the service team In conjunction with the Customer Success Group, work toward minimizing order backlog Monitor departmental costs, ensuring that all costs are minimized, remembering that satisfying our customers is our primary goal Requirements and Qualifications: High school Diploma required Post high school technical/business school not required, but preferred 10+ years of centrifuge repair, maintenance and or operating experience Strong mechanical aptitude; basic welding and electrical knowledge Extensive experience with hand tools Strong organizational and problem-solving skills for future operational challenges. Ability to manage customer interactions and expectations effectively influencing customer satisfaction to develop long-term relationships Excellent written and verbal communication skills Experience with conflict resolution Strong continuous improvement and collaboration mindset Proficient at O365 applications. Experience with Microsoft Dynamics CRM preferred Ability to travel extensively Physical ability to safely perform labor and travel Being available after hours, weekend and holidays for emergency work, or perform work if no technicians are available. Job Type Full Time; Exempt (Salary) Benefits Health Insurance with Health Savings Account (if eligible) Dental/Vision Insurance Life/Disability Insurance 401(k) with employer match Paid Vacation/Sick Time Paid Holidays Employee Assistance Program Wellness Program

Separators is North America's leading independent provider specializing in the service, repair, and remanufacturing of Alfa Laval, Tetra Pak and GEA centrifuge equipment. We have various offerings, from service and parts to automation technology and consulting, but above all else, Separators is a service company. We serve the needs of our customers and focus on keeping their facilities and their equipment running at optimal levels. We serve our employees by providing the resources and support they need to not only complete their job but to be successful in their work. Throughout Separators there is a commitment to teamwork, which does not always mean working together, but it does mean working in the same direction. As we continue to grow as a company and work with more client, we're on the lookout for individuals to join our team in the Reno, NV area. Job Summary: The Field Service Manager plays a vital role in demonstrating the characteristic of the “Separators Way” by leading the services and solution operations of the field service department in the West Coast region of the U.S. This position, preferably based out of Reno, NV, is directly responsible for assigned field service team personnel and involves overseeing the maintenance and repair of systems, coordinating technical, operational and field service teams to ensure high levels of client satisfaction and operational excellence. The Field Service Manager contributes to identifying continuous improvements opportunities, enhancing the field service department through strategic planning, supporting company objectives, maintaining high service performance and ensuring customer service satisfaction. The Separators Way: Passionate about the success of our customers and our business. Empowered with high expectations to deliver consistent excellence to our customers, remembering that our customers are both external and internal. Committed to “rowing the same direction”, working as a team first to deliver consistent results as individuals. A willingness to consistently work hard, tenacious enough to overcome obstacles and a curiosity to solve problems to make the business better. Willing to fail and try again. Be gritty. Processes and tools that assist the team by providing the guidance and information needed to positively impact the business. Doing everything the “right way” by adhering to our core values of Customer Service , Continuous Improvement, Mutual Respect, Integrity, and Trust . Job Responsibilities: Ensure the highest safety practices are employed. Investigate all safety issues and near misses and adjust safety practices accordingly. Monitor and provide team and/or individual feedback to Key Performance Indicators. Implement and monitor necessary processes to ensure service jobs and BOM's are prepared in advance: Parts shipped to and received at the customer plant in time for scheduled service Customer is contacted in advance by the service technician doing the job Ensure service technician expertise is appropriate for client needs Ensure service technicians are fully supplied with provisions including clothing, PPE, tools, electronics, etc. Ensure all Bill of Material (BOM) for machines is accurate and up to date. Training: Develop, implement and maintain a routine training program for the department. Ensure each service technician is properly trained on the most common separator brand and model. Ensure service manuals are available and accessible to all service technicians. Maintain training records and ensure training is provided to fill gaps. Ensure all safety training is implemented and documented. As needed, provide job specific technical and training support to the service technicians. Manage all warranty disputes with the customer and the appropriate internal parties to best retain customers and maximize return on sales for the company. Coordinate with field service scheduler monitoring that all jobs are properly scheduled, maintaining productivity and regional coverage. Collaborate with other departments as needed for projects and support. Communicate with service technicians during project implementation maintaining control of pre and post work activities Implement and actively monitor a process to ensure unused service parts are returned promptly, expense reports are completed timely, and service reports are completed accurately and timely toward the goal of meeting customer expectations and minimizing order backlog. Review all service reports. Identify opportunities for improved service and customer processes concerns or improvements. Address these specific concerns with the service tech, VP of sales, VP of Ops and/or customer as appropriate. Forward and discuss opportunities to the appropriate department manager. When appropriate, ensure that after-hours calls are addressed. Make a minimum of two (2) site visits per month. Maintain onsite presence for complex projects. As needed, work directly with each of the service technicians at a customer location to ensure compliance with internal/customer requirements, evaluate performance, provide coaching, training and feedback on their performance. Establish a minimum of two (2) check-ins with direct reports monthly. Conduct performance reviews for each team member of the service team. Proactively address performance gaps. Create, review and improve department Standard Operating Procedures. As opportunities arise, work with the sales team to solicit new and repeat customer service work. Review historical service data looking for trends that should be discussed with the VP of Ops, VP of Sales or President. Coach team members on technical issues as appropriate. Assist in recruiting new team members by opportunistically looking for talent and engaging with human resources on staffing activities Approve team members payroll and expense reports verifying accuracy of time punches, expenses and timely submittal as appropriate Monitor the team's adherence to the company travel policy. Be prepared to take on new operational responsibilities as business needs change. Build relationships with vendors and contractors for possible future operational requirements. Acting in a technician capacity, performing billable work, up to 25% of time. Other duties and tasks as assigned. Key Performance Measures: Work toward achieving 100% answered after hours emergency calls for the service team In conjunction with the Customer Success Group, work toward minimizing order backlog Monitor departmental costs, ensuring that all costs are minimized, remembering that satisfying our customers is our primary goal Requirements and Qualifications: High school Diploma required Post high school technical/business school not required, but preferred 10+ years of centrifuge repair, maintenance and or operating experience Strong mechanical aptitude; basic welding and electrical knowledge Extensive experience with hand tools Strong organizational and problem-solving skills for future operational challenges. Ability to manage customer interactions and expectations effectively influencing customer satisfaction to develop long-term relationships Excellent written and verbal communication skills Experience with conflict resolution Strong continuous improvement and collaboration mindset Proficient at O365 applications. Experience with Microsoft Dynamics CRM preferred Ability to travel extensively Physical ability to safely perform labor and travel Being available after hours, weekend and holidays for emergency work, or perform work if no technicians are available. Job Type Full Time; Exempt (Salary) Benefits Health Insurance with Health Savings Account (if eligible) Dental/Vision Insurance Life/Disability Insurance 401(k) with employer match Paid Vacation/Sick Time Paid Holidays Employee Assistance Program Wellness Program Powered by JazzHR zZHloSUF9O

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or general education degree (GED) required. Two to four years experience in commercial kitchen, operation and line cooking, and/or training; or equivalent combination of education and experience. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. State food service certification required, if applicable. ACF Certified Sous Chef (CSC) preferred. Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Familiarity with Microsoft software preferred. Basic typing skills are essential. A thorough knowledge of food safety and sanitation, culinary nutrition, and supervisory management is required. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 25 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Requires Travel: Occasionally Vision Brookdale is an equal opportunity employer and a drug-free workplace. Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees. Develops standards for organization and supervision of dining services. Maintains quality dining services within the prescribed budget. Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals. Oversees the food preparation and cooking, to ensure meals are prepared per company procedures. Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed. Prepares cleaning schedule, production worksheet and staff schedules. Maintains inventory of food and nonfood items. Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services. Develops and directs cost control system; prepares and submits department budget to director. Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed. Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control. Ensures a continuous quality improvement program is in place and appropriate follow-up occurs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Nevada State Bank, a division of Zions Bancorporation, N.A., was founded on Dec. 9, 1959 by 12 businessmen full of Nevada's pioneering spirit. As a full-service bank, we offer a complete range of consumer, private, and business banking services. Our colleagues regularly volunteer in their communities and have been dedicated to helping make Nevada a better place to live for more than 60 years. By embracing the bank's Core Values of extraordinary service, adaptability, teamwork, communication, development, accountability, community, and respect-we have built a culture of service and engagement. NSB has a commitment to career development through tuition reimbursement and continuous learning opportunities, in addition to other competitive benefit offerings. We offer medical benefits on day one, 401k matching, and paid holidays. With a strong belief in diversity, equity, and inclusion, NSB offers several colleague-led diversity forums with the intent to ensure representation and cultural sharing among our colleagues. At Nevada State Bank, we truly believe that it matters WHO you work with. We are now accepting applications for a Branch Service Manager to join our Northern Nevada Service Staff team. This position will hub in the Reno area and travel throughout our branches within Northern Nevada. Essential Functions: Be responsible to manage the branch service, sales and operations functions to achieve the strategic goals of the branch in coordination with a Branch Manager or Business Center Manager. Be responsible to perform the following tasks and/or regularly makes substantially weighted recommendations regarding: interviewing, selecting, hiring, performance evaluations, advancement and termination of employees. Be responsible for training, coaching and mentoring employees. Provide leadership and training for the sale and referral of bank products and services. Be responsible to resolve and respond to client service issues, complex client complaints and questions. Direct the work of managed employees. If needed, schedule and set hours of work. Maintain production or sales records for use in supervision and/or performance management of employees, appraises employee productivity and efficiency. Recommend promotions or other changes in employee status, handles employee complaints and grievances. Perform other duties as assigned. Qualifications: 2+ years experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience. (Combination of education and experience may meet requirements.) Knowledge of the banking industry, processes, procedures, regulations and products. Knowledge of lending process and procedures. Strong customer service, relationships building, sales and management skills. Able to handle various client concerns and problems. Good communication skills, both verbal and written. Knowledge of computer programs, i.e. word processing, spreadsheets etc. Ability to set and maintain high quality work standards. Ability to lead a group. Ability to deal effectively with people in various job capacities. Excellent problem solving and communication skills. High School diploma or equivalent. Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day) 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees Employee Ambassador preferred banking products Pay range (depending on experience): $56,000 - $63,000

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Check out our many videos to learn more! ************************************* Summary: The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and field service jobs, organizes the shop to accomplish operational goals and advises Service Manager on staff requirements, monitors progress of projects and confers with the Service Manager to insure that projects are progressing according to schedule and within budget, placing particular emphasis on the efficient use of man-hours, monitors Service Department to ensure compliance with customers' requirements, works with the Safety Coordinators to ensure that the shop operates according to company safety policies, both in the shop and in the field, works closely with the Service Manager and VP Operations to develop and accomplish long-range operating and service sales growth goals, perform repairs on centrifugal, gear, diaphragm, reciprocating, and progressive cavity pumps as well as other related rotating equipment, motors, and engines in the shop and/or in the field, and troubleshoot rotating equipment problems. Responsibilities of the Service Manager include but are not limited to: * Plans and directs the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion service jobs * Continually improves and develops standards for the Service Department * Administers safety, technical, and process training as required for department * Organizes shop to accomplish operational goals and advises VP Operations on staff requirements * Monitors Service Department to ensure efficient use of manpower and compliance with customers' requirements * Works with Sales Professionals to prepare technical proposals and support customer needs * Works with the Safety Coordinator to ensure that the service department operates according to Company Safety policies, both in the shop and in the field * Works closely with the Customer Service Manager to develop and accomplish long-range operating and service sales growth goals * Hands on working manager Qualifications of the Service Manager include but are not limited to: * Extensive (7-10 years minimum) experience in pump and/or other rotating equipment * Employee management experience * Ability to motivate team and accomplish goals #LI-JG1 #ZRJG Additional Information: * Physical Demand: Must be able to lift up to 50lbs unassisted * Working Conditions: Shop Environment * Training/Certifications: N/A * Shift Time/Overtime: Must be able to work overtime as necessary * Travel: Travel to client sites. Must have clear driving record according to company guidelines * Education: High School Diploma required Location: USA:NV:Sparks DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry. DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k). Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Role Summary:** The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations. This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization. **Key Responsibilities:** + Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters. + Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards. + Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures. + Ensure consistent application of policies, processes, and reporting across the zone + Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams. + Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions. + Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness. + Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities. + Assist in implementing enterprise privacy and compliance policies within assigned zones. + Provide privacy-by-design and compliance-by-design guidance to operational teams. + Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices. + Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives. + Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting. + Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements. + Travel for conferences and to meet with customers as needed, up to 30%. **Basic Qualifications:** + Bachelor's degree in Health Information Management, Healthcare Administration, or a related field. + 6+ years of experience in healthcare compliance, privacy, or information governance. + Minimum 3 years of experience in a leadership, supervisory, or team management role. + Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws. + Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses. + Proficiency in privacy incident tracking systems and data reporting tools. + Excellent analytical, organizational, and communication skills. + Proven ability to manage multiple priorities and deadlines in a fast-paced environment. + Strong ethical judgment, attention to detail, and commitment to confidentiality. + Ability to travel up to 30% **Desired Qualifications:** + Master's degree in Health Information Management, Healthcare Compliance, or a related discipline. + Professional certification such as CIPP/US, CHPC, CHC, or RHIA. + Experience in a healthcare technology or health data interoperability organization. + Familiarity with privacy-by-design frameworks and compliance integration in technology environments. + Experience collaborating with internal audit or regulatory compliance teams. + Demonstrated success in developing and delivering privacy training or educational materials. + Strong interpersonal skills with the ability to influence and build relationships across functions and levels. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $145,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products. We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency. We are A Company Culture Devoted to Innovation & Improvement AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply “reports up.” Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization. Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style. Service Center Manager - Reno, NV The Service Center Manager, reporting to the Regional Vice President. Activities and responsibilities of the Service Center Manager include: Maintain a safe and productive branch Maintain the branch and all branch equipment including cleanliness to achieve 5S compliance Provide leadership for all warehouse, VMI program, route delivery, quality, quotations, and customer service operations Oversee writing of procedures, training, and audits necessary to maintain effective and efficient operations within the boundaries of corporate policy and all quality systems registrations Lead and/or facilitate operational continuous improvement projects to ensure year over year improvements are achieved. Direct divisional project idea generation, project & result planning, tracking, kaizen, etc. Make sure that all orders released for shipment are filled on time Ensure the quality of our product by adhering the ISO operational procedures Supervise all receiving, shipping, and kitting (if applicable) personnel for all shifts Consolidate inventory to make efficient use of storage space Report all warehouse hours, vacation time, & PTO to HR manager Coordinate workload with Sales department for holidays and changes in customer demand Assist upper management in developing, interpreting, and implementing company policies and procedures Responsible for employee conformance to established practices Direct warehousing of goods, equipment, and supplies Confer with department heads to ensure coordination of warehouse activities Responsible for training new employees Develop, track, and report warehouse Key Performance Indicators (KPIs) in staff meetings and as requested Coordinate all returns with Purchasing department and QC department Maintain and manage order and workflow within ERP Manage open order flow Expedite and facilitate special delivery requirements Contract review Provide samples and technical assistance Maintain customer contract database Manage quote process as applicable Prepare and submit formal quotation directly to customer or provide to outside sales for presentation to customer Maintain quote log as requested Work with TSM to support and develop assigned customers by seeking new sales opportunities within the account Assist with preparation and presentation, as needed, of account SBR All other duties as assigned. Professional Experience Requirements Education: Bachelor's degree or equivalent work experience Work Experience: Minimum of three years of operations and/or sales management experience in a supervisory capacity Minimum of three years of experience with VMI, Kanban, or other inventory system requiring a triggered replenishment from a warehouse infrastructure Experience working within an ISO, TS, or equivalent Quality Management System Experience with fasteners and fastener quality standards strongly preferred Good Driving Record with Valid Driver's License and ability to Pass Physical Examination Requirements Professional Skills: Strong understanding of LEAN, DMAIC, PDCA, and Kaizen methodologies Comfortable using Excel and Word at an intermediate level Ability to effectively interact at all levels of customer, supplier, and company organizations Strong communication, problem solving, and organizational skills Ability to handle all essential warehouse duties, including driving a forklift, lifting to 50 lbs., and using a handheld scanner Position: Full-time Targeted Salary: $90-110K Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance We are an AA/EEO/Veterans/Disabled employer.

Job Description Creative Services Supervisor Company: Sarkes Tarzian, Inc. Are you a creative thinker, self-starter, and team player looking to take your career to the next level? KTVN 2 News Nevada is seeking a Creative Services Supervisor (CSS) to join our team in Reno, Nevada. This is an exciting opportunity to work for a company that values its employees and the community. ABOUT THE ROLE: As the Creative Services Supervisor, you will play a key role in leading our Creative Services Department, ensuring high-quality commercial production for local advertisers. You'll oversee creative workflows, manage production schedules, and provide hands-on support in shooting, editing, and concept development. Additionally, you will collaborate closely with Marketing Specialists (MS) and the Director of Sales (DoS) to enhance department efficiency and elevate creative output. Key Responsibilities: Develop and execute compelling advertising content based on client needs. Supervise and manage Creative Services staff, assigning projects effectively to optimize workflow. Oversee commercial production, from concept to final delivery, ensuring high-quality execution. Meet with Marketing Specialists and clients to ensure alignment on creative direction and messaging. Operate, maintain and troubleshoot creative services equipment as needed. Work closely with the Director of Sales and participate in sales meetings. Advise personnel on archival storage of all elements relating to commercial production. Manage local and online libraries of production music, stock video, still imagery, sound effects and visual effects. Advise on and coordinate purchase of new equipment/supplies as needed. Oversee operation and maintenance of production vehicle and CSS offices. Assist in news production, special station projects, and promotional efforts as needed. What We're Looking For: Education: High School Diploma or equivalent required; college education preferred. Experience: Minimum two years of experience in television production or equivalent education/training. Skills: Strong writing and storytelling abilities for commercial production. Hands-on experience with studio and on-location video, audio and lighting equipment. Must be well-versed in latest versions of Adobe Cloud software, specifically working knowledge of Premier Pro and Photoshop. Ability to work under tight deadlines while maintaining creativity. Excellent teamwork and communication skills. Ability to problem-solve on location and adjust to technical challenges. Additional Requirements: Valid driver's license with a clean driving record. Professional demeanor, appearance, and ability to collaborate with clients and colleagues. Flexibility to work occasional evenings or weekends based on production needs. Perks & Benefits: Health, Life, and Vision Insurance 401K Contribution Paid Time Off (Vacation & PTO) Holiday Pay And More! If you're passionate about creative storytelling and thrive in a fast-paced environment, we want to hear from you! Apply today by sending your resume to **************************. Sarkes Tarzian, Inc. is an equal-opportunity employer.

Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities.