Customer service manager jobs in East Wenatchee, WA - 33 jobs
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Customer Service Manager
General Manager
Store Manager
Plant Manager
Service Lead
Center Manager
Service Operations Manager
Lead Customer Service Representative
Lead Customer Service Representative
Circle K Stores, Inc. 4.3
Customer service manager job in Ellensburg, WA
Shift Availability Flexible Availability Job Type Full time Lead CustomerService Representative We want you to join our team as a CustomerService Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Lead CustomerService Representative, you will enjoy:
* Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
* Flexible Schedules
* Weekly Pay
* Large, Stable Employer
* Fast Career Opportunities
* Work With Fun, Motivated People
* Task Variety
* Paid Comprehensive Training
* 401K With a Competitive Company Match
* Flexible Spending/Health Savings Accounts
* Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
* Selling products to customers
* Providing excellent customer care
* Communication and friendly conversation
* Performing at a quick pace while having fun
* Working as part of a team to accomplish daily goals
* Coming up with great ideas to solve problems
* Thinking quickly and offering suggestions
* Leading a team of employees
* Entry level employee supervision
Great if you have:
* Retail and customerservice experience
* Entry level management experience
* Sales associate or cashiering experience
* High School Diploma or equivalent
* Motivation to advance in your career!
* Willingness to learn and have fun!
Physical Requirements:
* Ability to stand and/or walk for up to 8 hours
* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
* Occasionally lift and/or carry up to 60 pounds from ground to waist level
* Push/pull with arms up to a force of 20 pounds
* Bend at the waist with some twisting up to one hour a shift
* Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $16.66 to $16.66
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$16.7-16.7 hourly 2d ago
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Service Leader
Chipotle Mexican Grill 4.4
Customer service manager job in Wenatchee, WA
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customerservice. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Making sure great tasting, high quality food is served
+ Helping to resolve food quality issues
+ Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
+ Helping to resolve customer incidents and working to ensure positive customer experiences
+ Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
+ Developing and cross training all front of house Crew
+ Assisting with Crew performance reviews
+ Developing future Service Leaders
+ Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
+ Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
+ Ensuring the proper quantity of supplies are available as needed
**WHAT YOU'LL BRING TO THE TABLE**
+ Be able to understand and articulate Chipotle's Food With Integrity philosophy
+ Have knowledge and experience of cash handling policies and procedures
+ Have knowledge of Food Safety and health department matters
+ Have familiarity with office paperwork
+ Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**PAY TRANSPARENCY**
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details.
$19.90-$22.15
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
$29k-47k yearly est. 11d ago
Precast Plant Manager
Bethlehem Construction
Customer service manager job in Cashmere, WA
The Precast Plant Manager will direct and coordinate the operation of the precast manufacturing facility to meet the company's goals and objectives.
WHY WORK FOR US?
At Bethlehem Construction, Inc., we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers who shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results.
In the design and construction industry, we prioritize honesty and hard work to establish trust that endures beyond individual projects. Our team consistently works to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and specific results and reduce risks. Together, we help businesses and individuals succeed and improve our communities.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Plan, schedule, and direct ongoing production requirements, including assignment of personnel, material, and equipment to provide efficient operations, meet quality standards, delivery schedules, and budget requirements
Establish performance standards, measure results, analyze workflow, and troubleshoot problems.
Responsible for all plant personnel issues, including but not limited to hiring, training, and disciplining. Administer company rules, regulations, and policies
Implement the company safety program, including compliance with all OSHA and other governmental and company safety requirements. Ensure department participation in monthly safety meetings. Prepare accident investigation reports and monthly plant inspection reports
Manage business to meet profitability targets, quality and safety standards, and schedule commitments. Plan, create, and implement continual improvement programs that give the organization a competitive advantage
Implement strategies in alignment with strategic initiatives and provide a clear sense of direction and focus to staff
Monitor operations and initiate corrective actions, and ensure follow-up is conducted
Collect and analyze operational data to identify areas of continual improvement. Develop systems and processes to track and optimize productivity, standards, metrics, and performance targets
Direct and coordinate activities of Production Lead, Quality Lead, and Laborers to meet Company goals and objectives
Attend monthly business reviews to review updates on the Plant goals and objectives
Participate in annual business planning activities
EDUCATION, SKILLS, AND ABILITIES REQUIRED
High School Diploma or GED
Five (5) years of experience in precast production processes, with production management required
General computer skills and experience with Microsoft Office
Legal capacity to drive a company vehicle required
Bethlehem Construction, Inc. values our employees and is committed to providing a competitive and comprehensive benefits package.
PHYSICAL REQUIREMENTS/ ADA ESSENTIAL FUNCTIONS
Physically able to lift to 75 pounds, occasionally
Physically able to push, pull, lift, bend, climb, kneel, twist, squat, crawl, and use hands/forearms repetitively and frequently
Ability to move around for up to 12 hours per day
Ability to sit or stand for extended periods
Manual dexterity and hand-eye coordination for typing, filing, and using office equipment
Visual acuity and ability to read small print
Hearing acuity and ability to communicate effectively with others
WORKING CONDITIONS
Moderate to high risk of exposure to unusual elements
Moderate to high risk of safety precautions
Moderate to high exposure to production environment
Wet, hot, humid, and wintry conditions
Ability to work outside year-round
WHAT WE HAVE TO OFFER
Health, dental, and vision insurance
Paid holidays
Health savings account (HSA)
401(k) plan with profit sharing
Employee Assistance Program
Paid Time Off (PTO)
Annual bonus eligible.
Relocation assistance available
This position profile identifies the key responsibilities and performance expectations. It cannot encompass all specific job tasks that an employee may be required to perform. Employees must follow other job-related instructions and perform duties as their supervisor may reasonably assign.
Bethlehem Construction, Inc., is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, national origin, gender identity, disability, or protected Veteran status.
Bethlehem Construction, Inc. participates in E-Verify and will provide the federal government with your I-9 Form information to confirm your work authorization in the U.S.
$112k-161k yearly est. 60d+ ago
Precast Plant Manager
Trueline 2.7
Customer service manager job in Cashmere, WA
Trueline is seeking a Precast Plant Manager to direct and coordinate daily operations at their precast manufacturing facility. This leadership role is responsible for driving safe, efficient production while meeting quality standards, delivery schedules, and profitability targets.
What You'll Do as the Precast Plant Manager:
Plan, schedule, and direct ongoing production requirements, including assignment of personnel, material, and equipment to ensure efficient operations that meet quality standards, delivery schedules, and budget requirements
Establish performance standards, measure results, analyze workflow, and troubleshoot production problems
Manage plant personnel matters including hiring, training, coaching, and discipline while administering company rules, regulations, and policies
Implement and enforce the company safety program, ensuring compliance with OSHA and all applicable governmental and company safety requirements
Ensure participation in monthly safety meetings and prepare accident investigation reports and monthly plant inspection reports
Manage operations to meet profitability targets, quality and safety standards, and schedule commitments
Plan, create, and implement continual improvement programs that strengthen competitiveness
Implement strategies aligned with strategic initiatives and provide clear direction and focus to staff
Monitor operations, initiate corrective actions, and ensure follow-up is completed
Collect and analyze operational data to identify improvement opportunities and develop systems to track productivity, standards, metrics, and performance targets
Direct and coordinate activities of Production Lead, Quality Lead, and Laborers to meet company goals and objectives
Attend monthly business reviews to track progress on plant goals and objectives
Participate in annual business planning activities
Precast Plant Manager Requirements:
Five (5+) years of experience in precast production processes, including production management (or related)
Strong ability to plan, schedule, and lead production operations to hit quality, schedule, and budget targets
Working knowledge of OSHA and safety program implementation in a production environment
General computer skills and experience with Microsoft Office
Legal capacity to drive a company vehicle
Nice-to-Haves as the Precast Plant Manager:
Experience building and implementing continual improvement programs tied to productivity, standards, and performance metrics
Proven ability to analyze workflow and operational data to drive corrective actions and sustained optimization
Experience leading multi-function teams across production and quality in a manufacturing setting
We Offer:
Health, dental, and vision insurance
Paid holidays
Health savings account (HSA)
401(k) plan with profit sharing
Employee Assistance Program
Paid Time Off (PTO)
Annual bonus eligibility
Relocation assistance available
Trueline and its clients are unabashed equal-opportunity employers committed to a diverse workforce. We welcome smart and ambitious applicants and recruit, refer, hire, place, and promote without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by federal or state law.
$102k-155k yearly est. Auto-Apply 39d ago
Operations/Service Manager
Burlington Coat Factory of Pr 4.2
Customer service manager job in Wenatchee, WA
OverviewAre you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations ServiceManager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and CustomerService Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customerservice and the highest degree of professionalism.A Day in the Life
Lead the CustomerService and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
Provide guidance to the CustomerService Supervisors to ensure they meet customerservice expectations and there is smooth customer flow at the registers.
Manage the overall execution of operations and receiving SOPS.
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
Assist in the management of other store operations areas as needed.
Communicate effectively with the District and Regional Management teams.
You'll Come With
3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
Ability to lift and move boxes weighing up to 40 lbs.
Experience utilizing scheduling and reporting computer software.
Travel may be required from time to time.
#LI-GA1
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Compensation Range: $23.10 - $31.90
$23.1-31.9 hourly Auto-Apply 60d+ ago
Retail Manager II
First Interstate Bancsystem 3.5
Customer service manager job in Ephrata, WA
**If you are a current FIB employee, please apply through the Career Worklet in the
Employee Portal
.
is located at our Ephrata, WA branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
Generous Paid Time Off (PTO) in addition to paid federal holidays.
Student debt employer repayment program.
401(k) retirement plan with a 6% match.
The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.
SUMMARY
The Retail Manager II is responsible for the delivery of outstanding customerservice, achievement of growth goals, operational efficiencies, and development of Financial Service Representatives, typically in a branch with assets between $50 and $125MM. This position will develop and maintain client relationships utilizing the full spectrum of banking services with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values. This is a producing position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring clients to the appropriate department or division.
Manages the effective use of client relationship management software including First 15, recording appropriate activities, incidents, referrals and marketing.
Ensures operational efficiency, compliance, and quality standards are met.
Participates in and enforces all aspects of branch security in accordance with First Interstate Bank's security policy.
Demonstrates compliance with all bank regulations for assigned job functions and applies to designated job responsibilities.
Keeps up to date on regulation changes, follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Learns, demonstrates, and fosters the First Interstate Bank's corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate; embraces the Bank's vision, mission and values.
Ensures positive community relations in the branch market area; works in a coordinated effort with all branches to in the market to foster One First Interstate in the community.
MANAGEMENT RESPONSIBILITIES
Manages a branch, possibly two, in a market.
Manages and fosters growth in the top 25 customer relationships of the branch.
Manages the selections, placement, performance, development, promotion, and termination of branch employees; collaborates with the Retail Hub Manager and/or Bank President.
Coaches and mentors all branch employees in learning the skills required for their level of role, including technical expertise of consumer and small business lending and opening deposit accounts; includes effective use of the dashboard to monitor and measure performance.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS AND ABILITIES
Attention to detail, including verbal and written instructions.
Maintains confidentiality.
Effective use of tact and diplomacy as it relates to clients and co-workers.
Working knowledge and use of a personal computer and software programs.
Demonstrated sales skills.
Ability to coach, mentor, or train other and teach coursework as a subject-matter expert.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organizations.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense, and understanding, to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
EDUCATION AND/OR EXPERIENCE
High School Diploma or General Education Degree (GED) required
Associate's Degree preferred
4-6 years experience in the banking industry to include supervisor or management experience required
Consumer and Small Business lending origination experience preferred
LICENSES AND CERTIFICATIONS
Valid Driver's License required
Registered Mortgage Loan Originator per the SAFE Act required
Notary Certification preferred
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
Sitting - Frequently
Standing - Occasionally
Noise Level - Moderate
Typical Work hours - M-F (8-5)
Regular and Predictable Attendance - Required
COMPENSATION & BENEFITS
We offer a competitive total compensation package including base salary and benefits. The anticipated pay range for this position is $67,870 to $105,270 per year in WA and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location. Additionally, this role is eligible to receive annual discretionary cash bonuses. Benefits available for this position include, but are not limited to, medical, dental, vision, short-term and long-term disability benefits and life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays. For more information regarding our benefits, please visit ************************************************************************
**If you are a current FIB employee, please apply through the Career Worklet in the
Employee Portal
.
$67.9k-105.3k yearly Auto-Apply 2d ago
(USA) Vision Center Manager L1
Walmart 4.6
Customer service manager job in Chelan, WA
**What you'll do...** Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs Models enforces and provides direction and guidance to Associates on proper CustomerMemberservice approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and standards Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community Ensures compliance with Company and legal policies procedures and regulations for the Vision Center by analyzing and interpreting reports implementing and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information documentation and assigned records Provides supervision and development opportunities for Associates in the Vision Center by hiring training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace Ensures the provision of quality eyewear by consulting with and educating MembersCustomers selecting products based on MemberCustomer needs obtaining measurements verifying prescriptions maintaining confidential information performing minor frame repair and maintaining Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution for Associates Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executing business processes and practices
Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B
Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B
Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving
Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans
Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans
Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes
Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change. **Your Career Journey at Walmart** At Walmart, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us as recruiters: We'll reach out via verified LinkedIn profiles or emails ending in "@walmart.com." or "@samsclub.com". All job opportunities and applications are hosted on our official careers site: ************************** . There is no cost or payment required to apply or be considered for a position. If you have any doubts about a communication, feel free to visit our careers page to verify authenticity. Thank you for exploring opportunities at Walmart! At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************* . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (************************* .
The hourly wage range for this position is $29.50 - $39.50* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
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**Minimum Qualifications...**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Completion of 2 or more years of college OR 1 year's retail experience and 1 year's supervisory experience OR 2 years' general work experience including 1 year's optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.
**Preferred Qualifications...**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Supervising Associates
**Primary Location...**
108 Apple Blossom Dr, Chelan, WA 98816-8679, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
$29.5-39.5 hourly 7d ago
Denny's - GENERAL MANAGER
Feast Enterprises
Customer service manager job in Wenatchee, WA
Reporting to the District Manager, the General Manager will be responsible for overall restaurant operations including execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction. General Managers must have a strong commitment to and exhibit Denny's Guiding Principles when interacting with others.
Job Responsibilities
These are areas of performance in which the General Manager must be successful to meet their accountabilities:
Guests: Makes sure that all Restaurant Managers and employees put "Guests First" to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
People: Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Does so by:
Working to create and maintain a respectful and enjoyable environment for our employees.
Recruiting and selecting effectively.
Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills.
Providing timely, constructive coaching and feedback.
Restaurant Operations: Directs restaurant operations to ensure that Denny's Brand Standards for food and facilities are consistently achieved. Does this by:
Making sure food preparation, handling, and storage guidelines are consistently followed.
Enforcing sanitary practices for the general cleanliness and maintenance of the restaurant.
Growth: Drives sales, guest count, and profit for the restaurant by:
Developing and executing a local store marketing plan.
Building strategic relationships in the community with civic, business, school, and professional organizations.
Ensuring timely and quality implementation of all Divisional and National marketing promotions and co-op marketing initiatives.
Financials: Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved.
Security: Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets.
Asset Management: Monitors to ensure that proper cash handling and inventory management procedures are in place to protect and conserve company assets.
Compliance: Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations.
Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Involves support resources, such as the District Manager or Human Resources Manager, as appropriate.
Teamwork: Performs other duties as needed or assigned; willingly assists others without being asked.
Competencies
Focusing on Guests: Has a "Guests First" mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests first while balancing the needs and priorities of the business to create win/win solutions.
Driving for Results: Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward. Can be counted on to meet or exceed goals successfully.
Working Collaboratively: Values and lives the "Power of We" through words and actions. Works well with all people guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc. Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals.
Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments. Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision. Understands the impact of his/her words and actions and strives to be a positive influence on others.
Managing Talent: Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole. Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching. Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.
Leadership Courage: Acts and leads with conviction; stands up for self and team appropriately. Speaks up professionally and promptly to address issues and provide solutions. Gives others direct, timely, and constructive feedback.
Business Acumen: Knows how the business works and how it relates to the marketplace. Open to innovative ways to achieve solutions to move the business forward. Sees the "big picture"; understands how operational and support functions work together for the growth and success of the business.
Essential Functions
Must be able to lift a tray weighing up to 25 lbs
Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in office, store rooms, service areas, walk-in coolers, and freezers
Must be able to bend, stoop, reach, lift, and grasp
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
Must be able to operate point-of-sale system and differentiate between monetary denominations
Must be able to work with all Denny's menu products
Must be able to work with potentially hazardous chemicals
Must have sufficient mobility to move and operate in confined work area
Must be able to work inside and outside the restaurant
Must be able to observe staff and all aspects of restaurant operations
Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
Minimum of 3 years of experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred
Associate's or Bachelor's degree preferred or equivalent combination of education and experience
Food Safety Manager certification required
Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
Ability to communicate effectively, both orally and in writing, in the English language
Possesses basic math skills (add, subtract, multiply, divide)
Places a value on diversity and shows respect for others
Proven ability to problem solve and handle high stress situations
Interprets financial statements and understands contributing factors
$66k-122k yearly est. 32d ago
Store Manager
Ace Hardware 4.3
Customer service manager job in Ephrata, WA
Main Responsibilities of a Store Manager * Responsible for every aspect of everyday supervision of store outlets * Responsible for resources management * Takes care of stock, staff, and sales management Store Manager Job Description We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail. Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customerservices and monitor the overall financial performance of the store.
The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.
More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.
Responsibilities of a Store Manager
* Follow all Ag Supply Co. Best Practices of Retail
* Positive representation of Ag Supply Co. & Ace Hardware
* Enforce policies
* Perform reviews of assigned personal
* Sales Growth
* Grow Ace Rewards scan rate
* Limited budget responsibility
* Organize and execute four PR events per year
* CustomerService and Sales oversight
* Employee scheduling
* Inventory ordering (Discovery & Seasonal)
* Daily communication with Supervisor's and CustomerService Associates
* Bank deposit create and transport daily
* Train and lead site employees
* Must be able to perform all functions of staff
* Cleanliness and maintenance of the store and property
* Other duties assigned
Store Manager Job Requirements
* Clear Leadership
* Self motivated
* Great communication skills
* Computer Skills
* Analytical
* Interpersonal skills
* Problem solve
* Team Player
* Organizational skills
* Bilingual a plus
Benefits: Full Time
STORE MANAGER 01-01-2020
* Medical, Dental and Vision Options
* Life Insurance (annual salary)
* 401K eligible (At one-year anniversary)
* Vacation and Sick Leave
* Employee Discount
Duties listed by %
Admin 20%
Supervise /Train 50%
Merchandising/orders 15%
Planning 15%
Job responsibility
Standing 100% Work the floor, operating computers
Lifting 100% Customer carry outs
Lbs 100 lbs. Customer carry outs
Climbing Facing/Customer carry outs
Balancing Facing/Customer carry outs
Stooping Facing/Customer carry outs
Kneeling Facing/Customer carry outs
Reaching Facing/Customer carry outs
Handing Facing/Customer carry outs
Speaking CustomerService
Hearing Supervise employees
Seeing Stocking
Depth CustomerService
Perception Supervise Employees
Color Vision Paint
Mandatory Trainings:
* Employee Orientation Training
* Company monthly training
* Propane Bottle Filling
* Forklift
* Key Making Training
* 1st Aid/CPR must have a current
Company Introduction
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
$39k-52k yearly est. Auto-Apply 60d+ ago
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage ) (T1064)
Target 4.5
Customer service manager job in Wenatchee, WA
The Starting Hourly Rate / Salario por Hora Inicial is $17.75 USD per hour. The Pay Range / Rango salarial is $17.75 USD - $26.65 USD per hour. Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (***********************************
**ALL ABOUT** **GENERAL MERCHANDISE**
Experts of store process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This team conducts inventory accuracy, merchandise set-up and maintenance and pricing processes for all areas of the store. Experts enable efficient delivery to our guests by supporting pick, pack and ship fulfillment work.
**At Target** **,** **we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the:**
+ Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
+ Experience in retail business fundamentalsincluding: department sales trends, inventory replenishment, and process efficiency and improvement
+ Experience executing daily/weekly workload to support business priorities and deliver on sales goals
**As a** **General Merchandise Expert** **, no two** **days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:**
+ Create a welcoming experience by greeting guests as you are completing your daily tasks.
+ When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
+ Thank guests and let them know we're happy they chose to shop at Target.
+ Execute daily tasks assigned to you by your leader to help achieve goals that align with business priorities including receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas.
+ If certified operate power equipment to move merchandise or store fixtures.
+ Execute processes including changing prices to products, merchandise set-up and maintenance, and inventory accuracy as directed by your leader for all areas.
+ Learn how operational procedures, such as setting up and organizing merchandise, managing product stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability.
+ Be knowledgeable about the resources, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
+ Demonstrate a culture of ethical conduct, safety and compliance.
+ Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
+ Support guest services such as back-up cashier,and digital fulfillment processes(such as picking and packing orders or delivering pickup orders to guests) andmaintaincompliance culture while executing those duties, such as federal, state, and local adult beverage laws.
+ All other duties based on business needs
**WHAT WE ARE LOOKING FOR**
**This may be the right job for you if:**
+ You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
+ You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
+ You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
**The good news is that we have some amazing training that will help teach you everything you need to** **know to be a** **General Merchandise Expert** **.** **But** **,** **there are a few skills you should have from the get-go:**
+ Welcoming and helpful attitude toward all guests and other team members
+ Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
+ Work both independently and with a team
+ Resolve guest questions quickly on the spot
+ Attention to detail and follow a multi-step processes
+ Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
**We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:**
+ Accurately handle cash register operations as needed
+ Climb up and down ladders
+ Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds withoutadditional assistance from others.
+ Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary
+ Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
+ Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Find competitive benefits from financial and education to well-being and beyond at ********************************************* .
**Benefits Eligibility**
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: *********************************
**Americans with Disabilities Act (ADA)**
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
$17.8-26.7 hourly 60d+ ago
Store Manager (P1-1483269-1)
Panda Express 4.3
Customer service manager job in Wenatchee, WA
Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success.
What You'll Do As A Store Manager:
You are in charge of the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success.
Don't worry! In order to prepare you for success, we will provide an 8 or more weeks of store leadership training program.
How we reward you:
* Free meals while working at Panda
* Generous compensation package with bonus opportunities
* Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
* Pre-Tax Dependent Care Flexible Spending Account
* 401K with company match
* Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program
* Discounts at theme parks, gym memberships, and much more
* Opportunity to give back to your community
* Hands-on paid training to prepare you for success
* On-Going Career & Leadership Development
* Opportunities for growth into management positions
* On-going career and leadership development, including comprehensive training
* Continuous education assistance and scholarships
* Lucrative associate referral bonus
* Income protection including Disability, Life, and AD&D insurance
* Pre-Tax Dependent Care Flexible Spending Account
* Please refer to ***************************************************************** for details.
Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.
Desired Skills & Experience:
* High school diploma required
* Flexibility to work in a store within a 50-mile radius
* Able to work a flexible schedule, including weekends
* Food Safety: Serve Safe certified
ADA Statement:
While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.
You're wanted here:
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to *********************.
Pay Range: $29 per hour - $32 per hour
* Within the range, individual pay is determined using various factors, including work location and experience. Panda makes no guarantee that any associate will earn any bonus and reserves the right to change or terminate any or all of its bonus programs at any time, with or without advance notice.
$29-32 hourly 60d+ ago
store manager - Wenatchee/Chelan, WA
Starbucks 4.5
Customer service manager job in Wenatchee, WA
**Crafting the world's finest coffee, one meaningful moment at a time** We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don't just run a business-you lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome.
We are invested in your growth journey, empowered through developmental experiences as well as our industry leading benefits .
**We'd love to hear from people with:**
+ 3 years retail / customerservicemanagement experience or
+ 4+ years of US Military service
+ Strong organizational, interpersonal and problem solving skills
+ Entrepreneurial mentality with experience in a sales focused environment
+ Strong leadership skills and the ability to coach and mentor team partners with professional maturity
+ Minimum High School or GED
**Requirements:**
+ Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
+ Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.
Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.
**Join us and connect with something bigger, apply today!**
_As a Starbucks partner, you (and your family) will have access to medical, dental, vision,_ _basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a_ _401(k) retirement_ _plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to_ _starbucksbenefits.com_ _._
_*If you are working in CA, CO, IL, LA, ME, MA, NE,_ _ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at_ _120 hours_ _annually for roles below director and_ _200 hours_ _annually for roles director and above._
_The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity._ _ At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate._
_Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._
_Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _applicantaccommodation@starbucks.com_ _or ***************._
$29k-62k yearly est. 31d ago
Store Manager
Lowe's Home Centers 4.6
Customer service manager job in Wenatchee, WA
What You Will Do All Lowe's associates deliver quality customerservice while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Store Manager, this means: • Ensuring associates are delivering friendly, professional and timely service to all customers who shop the store.
• Monitoring the performance, profitability, and flow-through of store plans and programs.
• Championing and implementing strategic asset protection plans that improve safety and security outcomes.
The Store Managermanages the overall store operations (i.e., expenses, merchandising standards, compliance, safety, security, and workforce) and those directly helping customers to drive positive customer experiences, sales, and margin performance. The Store Manager works closely with cross-functional partners in HR, Asset Protection, and Operations at the District, Region, and Corporate levels to execute the Lowe's business strategy within his/her store.
To be successful, the Store Manager must build and support a store culture, in partnership with key stakeholders, that is aligned to the Lowe's mission and behaviors where employees are engaged and inspired. This leader is also responsible for maintaining a strategic view of store talent needs, recruiting and developing talent, driving execution of sales and service strategies, analyzing relevant data to inform store-specific strategies, championing customerservice, proactively addressing store needs, and acting as the Lowe's brand ambassador for the community.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
• Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
• 4 years of experience leading associates in a large retail environment, with Sales Volume exceeding 20M annually
• 5 years of experience working in a fast-paced, cross-functional work environment
• Experience building and maintaining cross-functional relationships in a matrixed environment
• Experience analyzing and using customer, market, and competitor data to inform decisions and business planning
• Experience managing/sponsoring the implementation of corporate or local change initiatives
• Experience using Microsoft Office Suite
• Ability to obtain sales related licensure or registration as may be required by law
Preferred Qualifications
• Bachelor's Degree in Business Administration, Marketing, or Related Field
• Experience managing in big‐box Home Improvement retail industry
• Experience building partnerships within the community
• Experience in a leadership role in more than one store volume or complexity level
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
Pay Range: $90,000.00 - $133,900.00 annually
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
Associate Benefits (************************************************
Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
$33k-52k yearly est. Auto-Apply 13d ago
Retail Keyholder (Store 2642)
Gamestop 4.7
Customer service manager job in Wenatchee, WA
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
Complete Omni-Channel orders daily.
Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
Supervise and delegate tasks to Sales Associates in the absence of management.
Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
Follow all opening and closing procedures.
Observe associate performance and provide timely and appropriate feedback to the store management.
QUALIFICATIONS*
Must provide proof of identity and eligibility to legally work in the United States.
Must be at least 18 years old.
High school diploma or equivalent required.
At least 1 year of retail sales, guest service, and/or management experience preferred.
Video game knowledge preferred.
Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
REQUIRED JOB SKILLS AND ABILITIES
Exceptional guest service skills.
Provide genuine and friendly assistance to every guest during each visit.
Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
Work in a fast-paced, rapidly changing environment.
Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
Operate the POS computer system and properly complete the required paperwork.
Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
Problem-solving skills and judgment abilities.
Follow instructions furnished in written, oral, or diagram form.
Deliver bank deposits following loss prevention safety guidelines.
Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
*Certain state-specific exceptions may apply.
This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives
.
Pay:
$17.63 - $20.38
$17.6-20.4 hourly Auto-Apply 12d ago
KFC General Manager C150002
KFC 4.2
Customer service manager job in East Wenatchee, WA
Getting Started * Job you are applying for: KFC General Manager at the following location(s): C150002 - East Wenatchee, WA Resume Application View Job Description - KFC General Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.
Requirements:
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
Additional Info:
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters.
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$36k-46k yearly est. 48d ago
General Manager
Wendy's 4.3
Customer service manager job in Cle Elum, WA
Wendy's Coming soon…scheduled to open in August!
We're looking for outgoing and energetic General Managers!
General Managers provide the vision and leadership to all Crew, Shift Supervisors and Restaurant Managers to ensure that each customer's expectations are exceeded every visit and that the restaurant achieves or exceeds its business objectives every shift, every day.
Wendy's General Managers:
Understand that growth is as much about people as it is about dollars
Inspire team members to go above and beyond
Ensure every item served is Wendy's quality
Keep the Wendy's spirit alive in the restaurant
Help every team member advance by developing their skills
Create a Team of customer-oriented, highly productive employees
As Management at Wendy's you'll enjoy:
Competitive Pay
Bonuses
: Employee Recognition Awards, Crew Referral Bonus Program, Bonus Program (
salaried positions only
)
Insurance
: Medical with available FSA/HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment
401k w/Company Match
Short and Long Term Disability
Employee Assistance Program
Clear Career Path and Opportunities
10-12 Week Training Program
Free Meals
Paid time off
: Sick Leave (
as required by law
), Seattle Sick & Safe Time (
employees working in Seattle, as required by law
), WA Paid Family & Medical Leave (
as required by WA law
), Vacation (
hourly shift managers and
salaried employees only
)
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$45k-55k yearly est. 60d+ ago
Service Leader
Chipotle Mexican Grill 4.4
Customer service manager job in Wenatchee, WA
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customerservice. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
WHAT YOU'LL DO
* In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
* Making sure great tasting, high quality food is served
* Helping to resolve food quality issues
* Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
* Helping to resolve customer incidents and working to ensure positive customer experiences
* Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
* Developing and cross training all front of house Crew
* Assisting with Crew performance reviews
* Developing future Service Leaders
* Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
* Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
* Ensuring the proper quantity of supplies are available as needed
WHAT YOU'LL BRING TO THE TABLE
* Be able to understand and articulate Chipotle's Food With Integrity philosophy
* Have knowledge and experience of cash handling policies and procedures
* Have knowledge of Food Safety and health department matters
* Have familiarity with office paperwork
* Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
* Have a high school diploma
* Have restaurant experience
WHAT'S IN IT FOR YOU
* Tuition assistance (100% coverage for select degrees or up to $5,250/year)
* Free food (yes, really FREE)
* Medical, dental, and vision insurance
* Digital Tips
* Paid time off
* Holiday closures
* Competitive compensation
* Opportunities for advancement (80% of managers started as Crew)
PAY TRANSPARENCY
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details.
$19.90-$22.15
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Job Restaurant Management Job Posting 01/11/2026 Job Number JR-2024-00009892 RefreshID JR-2024-00009892_20260101 StoreID 03502
$29k-47k yearly est. 3d ago
Precast Plant Manager
Bethlehem Construction
Customer service manager job in Cashmere, WA
The Precast Plant Manager will direct and coordinate the operation of the precast manufacturing facility to meet the company's goals and objectives.
WHY WORK FOR US?
At Bethlehem Construction, Inc., we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers who shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results.
In the design and construction industry, we prioritize honesty and hard work to establish trust that endures beyond individual projects. Our team consistently works to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and specific results and reduce risks. Together, we help businesses and individuals succeed and improve our communities.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Plan, schedule, and direct ongoing production requirements, including assignment of personnel, material, and equipment to provide efficient operations, meet quality standards, delivery schedules, and budget requirements
Establish performance standards, measure results, analyze workflow, and troubleshoot problems.
Responsible for all plant personnel issues, including but not limited to hiring, training, and disciplining. Administer company rules, regulations, and policies
Implement the company safety program, including compliance with all OSHA and other governmental and company safety requirements. Ensure department participation in monthly safety meetings. Prepare accident investigation reports and monthly plant inspection reports
Manage business to meet profitability targets, quality and safety standards, and schedule commitments. Plan, create, and implement continual improvement programs that give the organization a competitive advantage
Implement strategies in alignment with strategic initiatives and provide a clear sense of direction and focus to staff
Monitor operations and initiate corrective actions, and ensure follow-up is conducted
Collect and analyze operational data to identify areas of continual improvement. Develop systems and processes to track and optimize productivity, standards, metrics, and performance targets
Direct and coordinate activities of Production Lead, Quality Lead, and Laborers to meet Company goals and objectives
Attend monthly business reviews to review updates on the Plant goals and objectives
Participate in annual business planning activities
EDUCATION, SKILLS, AND ABILITIES REQUIRED
High School Diploma or GED
Five (5) years of experience in precast production processes, with production management required
General computer skills and experience with Microsoft Office
Legal capacity to drive a company vehicle required
Bethlehem Construction, Inc. values our employees and is committed to providing a competitive and comprehensive benefits package.
PHYSICAL REQUIREMENTS/ ADA ESSENTIAL FUNCTIONS
Physically able to lift to 75 pounds, occasionally
Physically able to push, pull, lift, bend, climb, kneel, twist, squat, crawl, and use hands/forearms repetitively and frequently
Ability to move around for up to 12 hours per day
Ability to sit or stand for extended periods
Manual dexterity and hand-eye coordination for typing, filing, and using office equipment
Visual acuity and ability to read small print
Hearing acuity and ability to communicate effectively with others
WORKING CONDITIONS
Moderate to high risk of exposure to unusual elements
Moderate to high risk of safety precautions
Moderate to high exposure to production environment
Wet, hot, humid, and wintry conditions
Ability to work outside year-round
WHAT WE HAVE TO OFFER
Health, dental, and vision insurance
Paid holidays
Health savings account (HSA)
401(k) plan with profit sharing
Employee Assistance Program
Paid Time Off (PTO)
Annual bonus eligible.
Relocation assistance available
This position profile identifies the key responsibilities and performance expectations. It cannot encompass all specific job tasks that an employee may be required to perform. Employees must follow other job-related instructions and perform duties as their supervisor may reasonably assign.
Bethlehem Construction, Inc., is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, national origin, gender identity, disability, or protected Veteran status.
Bethlehem Construction, Inc. participates in E-Verify and will provide the federal government with your I-9 Form information to confirm your work authorization in the U.S.
$112k-161k yearly est. 29d ago
Precast Plant Manager
Trueline 2.7
Customer service manager job in Cashmere, WA
Trueline is seeking a Precast Plant Manager (high-capacity precast concrete)to direct and coordinate daily operations at their precast manufacturing facility. This leadership role is responsible for driving safe, efficient production while meeting quality standards, delivery schedules, and profitability targets.
What You'll Do as the Precast Plant Manager:
Plan, schedule, and direct ongoing production requirements, including assignment of personnel, material, and equipment to ensure efficient operations that meet quality standards, delivery schedules, and budget requirements
Establish performance standards, measure results, analyze workflow, and troubleshoot production problems
Manage plant personnel matters including hiring, training, coaching, and discipline while administering company rules, regulations, and policies
Implement and enforce the company safety program, ensuring compliance with OSHA and all applicable governmental and company safety requirements
Ensure participation in monthly safety meetings and prepare accident investigation reports and monthly plant inspection reports
Manage operations to meet profitability targets, quality and safety standards, and schedule commitments
Plan, create, and implement continual improvement programs that strengthen competitiveness
Implement strategies aligned with strategic initiatives and provide clear direction and focus to staff
Monitor operations, initiate corrective actions, and ensure follow-up is completed
Collect and analyze operational data to identify improvement opportunities and develop systems to track productivity, standards, metrics, and performance targets
Direct and coordinate activities of Production Lead, Quality Lead, and Laborers to meet company goals and objectives
Attend monthly business reviews to track progress on plant goals and objectives
Participate in annual business planning activities
Precast Plant Manager Requirements:
5+ years of experience in precast production processes, including production management (or related)
Strong ability to plan, schedule, and lead production operations to hit quality, schedule, and budget targets
Working knowledge of OSHA and safety program implementation in a production environment
General computer skills and experience with Microsoft Office
Legal capacity to drive a company vehicle
Nice-to-Haves as the Precast Plant Manager:
Experience building and implementing continual improvement programs tied to productivity, standards, and performance metrics
Proven ability to analyze workflow and operational data to drive corrective actions and sustained optimization
Experience leading multi-function teams across production and quality in a manufacturing setting
We Offer:
Health, dental, and vision insurance
Paid holidays
Health savings account (HSA)
401(k) plan with profit sharing
Employee Assistance Program
Paid Time Off (PTO)
Annual bonus eligibility
Relocation assistance available
Trueline and its clients are unabashed equal-opportunity employers committed to a diverse workforce. We welcome smart and ambitious applicants and recruit, refer, hire, place, and promote without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by federal or state law.
$102k-155k yearly est. Auto-Apply 39d ago
Denny's - GENERAL MANAGER
Feast Enterprises
Customer service manager job in Wenatchee, WA
Job Description
Reporting to the District Manager, the General Manager will be responsible for overall restaurant operations including execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction. General Managers must have a strong commitment to and exhibit Denny's Guiding Principles when interacting with others.
Job Responsibilities
These are areas of performance in which the General Manager must be successful to meet their accountabilities:
Guests: Makes sure that all Restaurant Managers and employees put "Guests First" to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
People: Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Does so by:
Working to create and maintain a respectful and enjoyable environment for our employees.
Recruiting and selecting effectively.
Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills.
Providing timely, constructive coaching and feedback.
Restaurant Operations: Directs restaurant operations to ensure that Denny's Brand Standards for food and facilities are consistently achieved. Does this by:
Making sure food preparation, handling, and storage guidelines are consistently followed.
Enforcing sanitary practices for the general cleanliness and maintenance of the restaurant.
Growth: Drives sales, guest count, and profit for the restaurant by:
Developing and executing a local store marketing plan.
Building strategic relationships in the community with civic, business, school, and professional organizations.
Ensuring timely and quality implementation of all Divisional and National marketing promotions and co-op marketing initiatives.
Financials: Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved.
Security: Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets.
Asset Management: Monitors to ensure that proper cash handling and inventory management procedures are in place to protect and conserve company assets.
Compliance: Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations.
Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Involves support resources, such as the District Manager or Human Resources Manager, as appropriate.
Teamwork: Performs other duties as needed or assigned; willingly assists others without being asked.
Competencies
Focusing on Guests: Has a "Guests First" mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests first while balancing the needs and priorities of the business to create win/win solutions.
Driving for Results: Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward. Can be counted on to meet or exceed goals successfully.
Working Collaboratively: Values and lives the "Power of We" through words and actions. Works well with all people guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc. Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals.
Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments. Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision. Understands the impact of his/her words and actions and strives to be a positive influence on others.
Managing Talent: Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole. Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching. Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.
Leadership Courage: Acts and leads with conviction; stands up for self and team appropriately. Speaks up professionally and promptly to address issues and provide solutions. Gives others direct, timely, and constructive feedback.
Business Acumen: Knows how the business works and how it relates to the marketplace. Open to innovative ways to achieve solutions to move the business forward. Sees the "big picture"; understands how operational and support functions work together for the growth and success of the business.
Essential Functions
Must be able to lift a tray weighing up to 25 lbs
Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in office, store rooms, service areas, walk-in coolers, and freezers
Must be able to bend, stoop, reach, lift, and grasp
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
Must be able to operate point-of-sale system and differentiate between monetary denominations
Must be able to work with all Denny's menu products
Must be able to work with potentially hazardous chemicals
Must have sufficient mobility to move and operate in confined work area
Must be able to work inside and outside the restaurant
Must be able to observe staff and all aspects of restaurant operations
Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
Minimum of 3 years of experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred
Associate's or Bachelor's degree preferred or equivalent combination of education and experience
Food Safety Manager certification required
Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
Ability to communicate effectively, both orally and in writing, in the English language
Possesses basic math skills (add, subtract, multiply, divide)
Places a value on diversity and shows respect for others
Proven ability to problem solve and handle high stress situations
Interprets financial statements and understands contributing factors
How much does a customer service manager earn in East Wenatchee, WA?
The average customer service manager in East Wenatchee, WA earns between $41,000 and $121,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.
Average customer service manager salary in East Wenatchee, WA