STORE MANAGER CANDIDATE in STILLWATER, OK
Customer service manager job in Stillwater, OK
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs. This position is utilized to foster interactive development of an external candidate for the Store Manager role and is to be held for a limited period.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Assist in recruiting and staffing activities.
Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise.
Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories.
Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets.
Provide superior customer service leadership.
Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications.
Participate in store opening and closing activities.
Ensure the safe deposit of all company funds in the designated bank.
Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.
Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees.
Operate store in store manager's absence.
Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit controls.
Ability to learn and perform IBM cash register functions, including those necessary to generate reports.
Knowledge of inventory management and merchandising practices.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.)
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes.
Effective oral and written communication skills.
Effective interpersonal skills.
Effective organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of experience in a retail environment preferred for external candidates
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the Store Support Center and store employees.
Fosters cooperation and collaboration.
Interacts tactfully yet directly with employees and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Note: This position requires some travel with limited overnight stays
Dollar General Corporation is an equal opportunity employer.
#cc#
Program Manager III, Data Center Operations, Google Cloud
Customer service manager job in Stillwater, OK
_corporate_fare_ Google _place_ Sunnyvale, CA, USA; Austell, GA, USA; +17 more; +16 more **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_
XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Sunnyvale, CA, USA; Austell, GA, USA; Council Bluffs, IA, USA; Charleston, SC, USA; Clarksville, TN, USA; Columbus, OH, USA; The Dalles, OR, USA; Fort Wayne, IN, USA; Reston, VA, USA; Las Vegas, Nevada, USA; Lincoln, NE, USA; Lenoir, NC, USA; Moncks Corner, SC 29461, USA; Phoenix, AZ, USA; Pryor Creek, OK 74361, USA; Reno, NV, USA; Stillwater, OK, USA; Bridgeport, AL, USA** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 5 years of experience in program or project management.
+ Experience in data center operations and infrastructure deployment.
+ Experience with process improvement and change management in a technical operations environment.
**Preferred qualifications:**
+ Lean/six sigma training.
+ 5 years of experience managing cross-functional or cross-team projects.
+ Experience with SAP, SQL, dashboarding and advanced data analytics/statistical analysis.
+ Ability to operate in a technical environment (agile, adaptable).
+ Excellent written and verbal communication skills.
**About the job**
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
The Data Centers Central Operations function is responsible for keeping these sites operating efficiently and safely. In this role, you will be a part of the Deployment team and be responsible for identifying and implementing process and tool improvements that support our mission of ensuring safe, timely, and cost effective builds.
As a Program Manager, you will be the primary owner of rack power and commissioning processes, and be responsible for identifying process and tool opportunities to increase deployment velocity and reduce errors. You will focus on creating, rolling out, and continuously improving processes and tools for deployment of Machine Learning assets in support of Google's rapid growth in this space. You will work with cross-functional teams ranging from operational teams at the data centers to software engineers to deployment planners.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Process mapping for Data Center Operations rack power and commissioning tasks.
+ Reduce cycle time for rack deployment activities.
+ Create and manage roadmap for deployment improvements.
+ Write product requirement documents and work with relevant cross-functional teams to build and rollout necessary tools/tool improvements supporting deployment cycle time reduction.
+ Support cross-team initiatives aimed at rapidly increasing deployment velocity across the global fleet.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
Branch Service Manager/Registered Client Associate
Customer service manager job in Stillwater, OK
What is the opportunity?
Join RBC and help clients thrive and communities prosper. You will embrace RBC Wealth Management's core values and culture as an integral part of our branch serving financial advisors, clients and the team. The Branch Service Manager (BSM) is a player-coach role, acting as the primary liaison between the Complex management team and the branch on operational matters. You will model, encourage and develop a positive and productive work environment to foster a strong team culture within the branch.
At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.
What will you do?
Oversee branch staff and operations to keep branch running smoothly including onboarding, training and motivating branch staff, providing work direction, and resolving issues pertaining to staff supervision and/or escalating to Complex management team.
Ensure the effective communication of all policy and procedural changes and other issues that impact the branch employees and their ability to effectively perform their jobs.
Onboard new accounts, accurately record all securities and/or coupons received from clients and ensure they are credited to the proper accounts and quickly and accurately transmitted to the Complex main office and Minneapolis following all required branch, complex and RBC procedures for handling client securities.
Oversee cage activities to make sure transactions get processed in a timely manner
Build and maintain professional relationships with clients by assisting them and answering account questions; facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH's in a timely manner.
What do you need to succeed?
Must-have
Bachelor's degree or job related experience
3+ years of financial services experience with a solid knowledge of industry rules and regulations
Strong written and verbal communication and computer skills
Series 7 and 66 (or Series 63/65) or the ability to obtain within 12 months
Attention to detail coupled with the mindset of how you can make the branch more efficient and effective
Nice-to-have
Supervisory experience
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business
The expected salary range for this particular position is $45,000-$75,000, depending on your experience, skills, and registration status, market conditions and business needs.
You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.
RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
Drives RBC's high-performance culture
Enables collective achievement of our strategic goals
Generates sustainable shareholder returns and above market shareholder value
Job Skills
Customer Knowledge, Customer Service, Customer Service Management, Group Problem Solving, Identifying Sales Opportunities, Interpersonal Relationship Management, Oral Communications, Perseverance and Follow-Through, Product Services, Sales Activities
Additional Job Details
Address:
350 MAIN STREET NORTH:STILLWATER
City:
Stillwater
Country:
United States of America
Work hours/week:
40
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-04
Application Deadline:
Note:
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Auto-ApplyPlant Manager II
Customer service manager job in Guthrie, OK
The Plant Manager position directs and manager all plant operation with overall responsibilities for production, maintenance, quality and other production related activities. This position will develop and manage production output and spending goals in order to ensure operating profit objectives are achieved. Manage plan budgets and annual priorities as well as establish objectives in the areas of output, customer service, quality, productivity, scrap, cost, environment and maintenance. Provide leadership for the plant in order to ensure a positive and productive working environment. Manage facility requirements such as resource allocation and expansion projects.
Job Duties/Responsibilities
Review operations and confer with technical or administrative staff to resolve production or processing problems.
Review processing schedules and production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, and duty assignments, considering budgetary limitations and time constraints.
Direct and recommend procedures for facility and equipment maintenance or modification, including the replacement of machines.
Lead production scheduling to ensure adequate and timely flow of product through plant and department.
Communicate daily with other shifts and Team Leads regarding quality, workload capacity, safety, staffing and machine or component problems.
Develop and recommend measures to improve production methods, equipment performance and quality of product while operating within assigned budget.
Maintain awareness of equipment condition, notifying maintenance of items requiring attention, and executing those actions necessary to maintain safe and effective equipment.
Working closely with engineering department on design, compliance, industry standards, etc.
Leads the workforce in continuous improvement activities, both systems and processes, and benchmarks appropriate standards of conduct throughout the operation.
Direct and coordinate production, processing, distribution, and marketing activities of industrial organization.
Prepare and maintain various reports, such as but not limited to production and inventory reports
Ensures the facility is a safe and hazard free working environment and that all HSE related policies are complied with.
Business plan development and revenue forecasting.
Skills/Knowledge
Knowledge of all product lines within the production plant.
Strong financial management experience and business acumen competency.
Strong verbal and written communication skills.
Strong management and leadership skills.
Comprehensive knowledge of manufacturing principles, concepts, theories and practices of area of responsibility.
Strong MRP experience for all operational functions
Has experience in “Lean Manufacturing.”
Education
Bachelor's Degree in related field or equivalent experience.
Experience
8+ years of manufacturing experience.
3+ years of management experience.
About FET
FET (Forum Energy Technologies, Inc.) is a global company, serving the crude oil, natural gas, and renewable energy industries. FET is headquartered in Houston, TX with quality manufacturing, efficient distribution, and service facilities conveniently located to support the major energy-producing regions of the world. Forum's products and services range from the underwater reservoir to the refinery, from the sea floor to the above ground transportation line. We pride ourselves on giving you a comprehensive offering of solutions to maximize your operations and improve your bottom line. Our customers are our partners and we work with them to solve their ever-changing challenges.
FET is an Equal Opportunity Employer. FET does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected under federal, state, or local law. All employment decisions and practices at FET are subject to the foregoing non-discrimination provisions and are based solely on merit, competence, performance, and business needs at the time.
Night Manager
Customer service manager job in Enid, OK
Job Description
Are you looking for a part-time evening position with a flexible schedule?
If you have management experience and good communication skills, you'll want to check out this job at City Wide Facility Solutions!
City Wide Facility Solutions, the nation's leading sales and management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. We offer competitive pay within a collaborative and energizing culture.
Position Summary: The Night Manager at City Wide Facility Solutions plays a critical role in overseeing the quality of our cleaning operations during night shifts. This position entails managing relationships with Independent Contractors (IC), ensuring contract compliance, and maintaining high standards of service that meet client expectations.
Key Responsibilities:
Review and assess the effectiveness of cleaning operations based on client feedback and contractual obligations.
Develop strong working relationships with Independent Contractors to foster collaboration and ensure adherence to City Wide's standards.
Conduct regular inspections of facilities to ensure compliance with operational guidelines and client specifications.
Facilitate communication between field teams and management to report on daily operations and any urgent matters that arise.
Address customer concerns and complaints promptly and effectively to ensure client satisfaction.
Oversee the execution of City Wide's policies related to new client starts and complaints.
Prepare and submit nightly reports summarizing the day's activities, observations, and issues requiring follow-up.
Perform any additional duties as necessary to support facility operations and the management team.
Requirements
High school diploma or equivalent experience.
Minimum of 3 years of experience in management or supervisory roles, preferably in facility maintenance or cleaning services.
Strong organizational skills with the ability to prioritize tasks and meet deadlines.
Excellent communication and interpersonal skills, capable of building relationships with clients and contractors.
Detail-oriented with a commitment to quality and operational excellence.
Proficient in Microsoft Office Suite and other relevant software.
Ability to work independently and make sound decisions in a fast-paced environment.
Safety Sensitive:
This position is Safety Sensitive.
If you are selected for this position, you will need to successfully complete a pre-employment drug screen and background check.
Benefits
Compensation:
Hourly wage of $15-$17/hour based on experience.
Mileage reimbursement up to $600/month.
Schedule:
20-30 hours per week.
The assigned evenings to work are flexible; most of our Night Managers work Sunday - Thursday evenings.
The assigned work hours are flexible, somewhere between 5:00 pm - 2:00 am. Many of our Night Managers work 6:00 pm - 12:00 am.
Store Manager - Hennessey, OK
Customer service manager job in Hennessey, OK
Casey's is looking for business professionals who are passionate about leading a team that serves the community with enthusiasm and pride! Casey's Store Managers contribute by playing a vital role in creating the fun and helpful store atmosphere that ensures Casey's is
Here for Good
- for guests, team members, and the community! This position oversees all aspects of operating a successful Casey's store, including team management, guest service, merchandising, loss prevention, and food preparation. As a Casey's Store Manager, we offer a customizable career path to help you continue growing your management and leadership career.
BENEFITS WE SPRINKLE IN FOR THIS ROLE:
401 (k) with a 6% employer match
Quarterly and Annual Leadership Bonus subject to performance initiatives
Customizable career path with a Fortune 400 company
Company-paid short-term/long-term disability
Health, Life, Dental, and Vision insurance
Paid Vacation, Sick, and Volunteer time off
Paid Bonding Leave
Well-Being Program
Team Member Perks
Stock purchase plan
WHAT YOU'LL DO AS A STORE MANAGER:
Execute Casey's strategic initiatives, drive sales, and maintain quality and service standards within your store.
Ensure the store is stocked and clean so we can continue to build strong relationships with our guests and communities.
Hire, train, develop, and supervise new Team Members in the Casey's Way! You will have the privilege of becoming a coach and mentor to your team, helping them succeed and grow.
Model and coach to Casey's CARES values (Commitment, Authenticity, Respect, Evolving, Service).
Manage labor budget and fulfill staffing needs for regular hours, as well as special events or high-traffic times. Ensure the scheduling system is kept up to date, schedule is timely prepared and posted, and all scheduling updates are appropriately communicated.
Oversee operational activities of the kitchen to maximize productivity and profitability.
Oversee and ensure completion of daily bookwork, Daily Store Walk, Daily Task Lists, required counts, audits, and merchandise orders; manage inventory and Direct Store Deliveries (DSD). Ensure asset protection processes and audits are completed to protect company assets.
Partner with the District Manager and store leadership team to develop Store Action Plans to support the business in response to key performance indicators and profit and loss (P&L) statements.
Attend and successfully complete all job trainings and assessments, including ServSave Food Protection Manager where applicable, and ensure Team Members complete required trainings.
Compensation:
Starting pay range: $47,200 - $55,500
Actual pay may vary based on Casey's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity.
This position is eligible for quarterly and annual bonuses based on store and company performance.
Our full salary range for this role does extend beyond the hiring range listed, allowing team members the opportunity to continue to grow within the company.
#LI-TG1
#LI-Onsite
General Manager
Customer service manager job in Stillwater, OK
Job Description
General Manager
You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction.
Building, developing, and mentoring your sales team.
Working through teams to teach, coach and follow our sales process with Every Guest Every Time
Attracting and retaining top caliber employees.
Brand advocate for Victra
Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.
Developing and implementing sales tools and initiatives.
Maintaining the performance of your store by running retail inventory compliance.
Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.
Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base.
Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
Owning all guest escalations and providing a timely resolution.
Clearly communicating company objectives and priorities to team members and providing timely follow up.
Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs.
Here's what we can offer you in exchange for your world-class work:
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
Compensation
Base Pay: $43,888.00
Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $83216 per year per year for this role.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
Management experience in a commissions-based sales environment.
Proven track record of achieving challenging team and individual sales goals.
Balanced multiple opposing priorities in a multifaceted environment.
Set goals, evaluated performance, and developed a high performing team.
Basic interview skills and enhanced staffing knowledge.
High school diploma or GED.
One or more years of customer service, preferably in a retail or sales environment.
Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
At least 18 years of age
Legally authorized to work in the United States
Physical Requirements
Ability to lift ten pounds.
Ability to stand for long periods of time
Training Requirements
All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T0931)
Customer service manager job in Stillwater, OK
Starting Hourly Rate / Salario por Hora Inicial: $17.75 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT GENERAL MERCHANDISE
Experts of store process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This team conducts inventory accuracy, merchandise set-up and maintenance and pricing processes for all areas of the store. Experts enable efficient delivery to our guests by supporting pick, pack and ship fulfillment work.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the:
* Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
* Experience in retail business fundamentals including: department sales trends, inventory replenishment, and process efficiency and improvement
* Experience executing daily/weekly workload to support business priorities and deliver on sales goals
As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Thank guests and let them know we're happy they chose to shop at Target.
* Execute daily tasks assigned to you by your leader to help achieve goals that align with business priorities including receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas.
* If certified operate power equipment to move merchandise or store fixtures.
* Execute processes including changing prices to products, merchandise set-up and maintenance, and inventory accuracy as directed by your leader for all areas.
* Learn how operational procedures, such as setting up and organizing merchandise, managing product stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability.
* Be knowledgeable about the resources, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
* Demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as back-up cashier, and digital fulfillment processes (such as picking and packing orders or delivering pickup orders to guests) and maintain compliance culture while executing those duties, such as federal, state, and local adult beverage laws.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go:
* Welcoming and helpful attitude toward all guests and other team members
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
* Work both independently and with a team
* Resolve guest questions quickly on the spot
* Attention to detail and follow a multi-step processes
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle cash register operations as needed
* Climb up and down ladders
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others.
* Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Auto-ApplyGeneral Manager
Customer service manager job in Stillwater, OK
You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction.
* Building, developing, and mentoring your sales team.
* Working through teams to teach, coach and follow our sales process with Every Guest Every Time
* Attracting and retaining top caliber employees.
* Brand advocate for Victra
* Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
* Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
* Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.
* Developing and implementing sales tools and initiatives.
* Maintaining the performance of your store by running retail inventory compliance.
* Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.
* Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base.
* Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
* Owning all guest escalations and providing a timely resolution.
* Clearly communicating company objectives and priorities to team members and providing timely follow up.
* Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs.
Here's what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Frequent Contests
* Career Advancement Opportunities
Compensation
Base Pay: $43,888.00
Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $83216 per year for this role.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
* 1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
* Management experience in a commissions-based sales environment.
* Proven track record of achieving challenging team and individual sales goals.
* Balanced multiple opposing priorities in a multifaceted environment.
* Set goals, evaluated performance, and developed a high performing team.
* Basic interview skills and enhanced staffing knowledge.
* High school diploma or GED.
* One or more years of customer service, preferably in a retail or sales environment.
* Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift ten pounds.
* Ability to stand for long periods of time
Training Requirements
All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
General Manager
Customer service manager job in Stillwater, OK
Job Details HteaO Stillwater - Stillwater, OK Full Time 2 Year Degree Day ManagementDescription
We are seeking a hard-working and passionate General Manager to oversee operations.
As a General Manager, you will assist in the management of all company operations and employees. You should have a degree in business administration or related field, or relevant experience in managing a team including assistants and team members. Your goal will be to coordinate administrative activities and direct marketing efforts. Since you'll be reporting directly to our Regional Manager, you should be an effective communicator to facilitate regular interaction and provide regular updates. Ultimately, you should be able to keep track of operational costs to ensure financial oversight.
Responsibilities:
Scheduling
Coordinate and reconcile Inventory
Manage Labor
Front of House Inventory (Once every 2 weeks)
Front of House Ordering (Once every 2 weeks)
Back of House Ordering (Twice per week)
Back of House Inventory (Twice per week)
Lead shifts and employ a shift scheduling board
Store email/voicemail
Community Marketing
Deposits and manage safe
Scheduling
Resolve customer complaints
Training new employees
Interviewing and hiring new employees
Evaluate employees
Act as store contact for all corporate liaisons
Oversee financial responsibilities and ensure all practices and procedures are followed
Responsible for building and equipment maintenance and exterior grounds
45-50 hours per week
Pay is commensurate with experience
Qualifications
Experience:
Leadership: 1 year
Team management: 1 year
Restaurant management: 1 year
Cash handling: 1 year
Retail sales: 1 year
General Manager - Fast Food
Customer service manager job in Stillwater, OK
General Manager We are not your everyday fast food franchisee. We care! We are a freaky F.A.S.S.T. growing Jimmy John's franchisee looking for freaky F.A.S.S.T. General Managers to help manage our freaky fun team while ensuring freaky fresh sandwiches and a freaky clean store. At Jimmy John's, you will find yourself as part of a culture that offers competitive wages and benefits, opportunities for advancements and growth, along with one freaky fun place to work. We don't just do fast food; we do food... F.A.S.S.T!
As a General Manager, you are key to our business. You will manage all functions of the restaurant to ensure fast, accurate, world-class customer service and the fulfillment of orders with high-quality products while ensuring restaurant profitability, cleanliness, and organization. You will achieve sales goals, develop your employees, maintain retention, and ensure all systems are efficiently in place.
Duties and Responsibilities
* Manages a staff of Assistant Managers and approximately 3-15 employees depending on location.
* Assigns, oversees, and evaluates work for compliance.
* Manage hiring, training, evaluating, discipline, and termination of employees.
* Provides on the job training and coaching for new employees.
* Delegates, and is responsible for, the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
* Assists in the supervision, preparation, sales, and service of food.
* Forecasts food items by estimating what amount of each food item will be consumed per shift.
* Supervises food preparation and service operations while on duty.
* Assists team members during rush periods to ensure restaurant efficiency.
* Assists team members by greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and accuracy.
* Ensures that every customer receives world-class customer service.
* Completes daily food preparations including meat and vegetable slicing, portioning, and rotating products.
* Executes systems and procedures with 100% integrity and completeness.
* Completes daily, weekly, and periodic paperwork with accuracy.
* Controls inventory by using weekly inventory systems and maintains regular inventory ordering schedules.
* Conducts weekly manager meetings.
* Audits systems and procedures as well as end of shift paperwork.
* Completes preventative maintenance and upkeep on store equipment and supplies.
* Responsible for 100% of the cash drawers during the shift.
* Manages deposits and changes orders per Deposit Operating Procedure.
* Performs other related duties as required.
Knowledge, Skills, Abilities & Work Environment:
* Ability to use basic math, addition, subtraction, and understand basic fractions.
* Required to stand, walk, sit, use hands, reach with hands and arms, talk, listen, close vision, distance vision, peripheral vision, and depth perception.
* Occasionally required to climb, balance, stoop, kneel, crouch or crawl, and lift up to 50 pounds.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties the employee is occasionally exposed to mechanical parts. The noise level in the work environment is moderate.
What's in it for you?
* Competitive Salary that is dependent upon experience.
* Top performing General Managers may earn 13 periodic, metric-based bonuses on store performance.
* Benefits including PPO Medical, PPO Dental, and Vision!
* Paid time off (PTO).
* Employee meal benefit program.
* Career Advancements - Become an Area Manager or Director of Operations!
Becoming a leader in the industry...
* Career development programs that provide mentorship and support through your immediate supervisor and HR department
* Increase pride and ownership of your own location or area.
* Develop and increase leadership and management skills as well as experience.
* Become an Area Manager or Director of Operations with a fast-growing organization.
Must be at least 18 years of age, have reliable transportation, and willing to work overtime, holidays, weekends, and days off as business dictates is a must. Must have the physical stamina to work 50-80 hours per week.
Apply today and come show us what you are all about!
General Manager(6460) 1524 N Boomer Rd Stillwater OK
Customer service manager job in Stillwater, OK
ABOUT THE JOB
You were born to be the Leader. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the Leader? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
If your committed and do not want to go to college and get further in debt we have the solution just for you! A 5th year General Manager can make up to 91K and that is with the massive debt for a 4 to 6 year college!
JOB REQUIREMENTS AND DUTIES
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
QUALIFICATIONS
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile, bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Qualifications
18 or older, verbal skills, math skills are required!
Additional Information
Additional Job DetailsStooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
DRIVING SPECIFIC JOB DUTIES
Deliver product by car and then to door of customer.
Deliver flyers and door hangers.
REQUIRES
Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.
ESSENTIAL SKILLS
Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
PHYSICAL DEMANDS
Carrying
During delivery, carry pizzas and beverages while performing walking and climbing duties.
Driving
Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
Walking
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Climbing
During delivery of product, navigation of five or more flights of stairs may be required.
WORK CONDITIONS
Exposure To
Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
SENSING
Far vision and night vision for driving.
Certified GM Technician
Customer service manager job in Ponca City, OK
We are seeking a qualified, experienced Certified GM Technician who is eager to build their career with us! The Automotive Service Technician creates an exceptional customer experience while creating customer loyalty. The Automotive Service Technician is responsible for swiftly and accurately performing automotive repairs including engine management systems, fuel management systems, transmission, electrical alignment, steering, suspension, brakes, etc. GM certification is required for this position and the pay will be dependent on the level of GM certification the applicant has obtained.
Technician Specific Benefits
Career advancement opportunities, promote from within
Continued education, manufacturer hands-on and web-based training
Clean and professional work environment
Apprenticeship program
Competitive wages
Uniform program
Benefits
Health, Dental, Vision, Life, and Supplemental Insurance (Low premiums and low deductible)
401(K) Plan
Employee Discounts on Parts and Services
Employee Discounts on New and Used Vehicles
Paid Training
Paid Time Off
Holiday Pay
Requirements
Must be able to complete all phases of Automotive Repair
Perform work specified on the repair order with efficiency and in accordance with dealership policies and procedures.
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, alignment, suspension, brakes, air conditioning, etc.
Follow repair escalation process
Adhere to all factory warranty requirements including time punches, accurate documentation, parts returns.
Perform vehicle inspections
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed.
Provide an estimate of time needed for additional repairs.
Keep a clean work area including bay, toolbox and surrounding area
Automotive Technician/Mechanic Qualifications
Must be able to operate a vehicle
Know and understand the dealership computer systems
Attend company and factory training
Stay current with manufacturer warranty requirements
Ability to establish and maintain good relationships with customers and co-workers.
Ability to answer customers' technical questions regarding vehicle problems, warranties, services, and repairs.
Knowledge of automotive systems in general
Ability to review service orders and inspect the vehicle for necessary repairs
Knowledge of new models and product improvements, based on technical service bulletins, etc.
Knowledge of warranty guidelines and ability to relate them to warranty service repair orders.
Ability to communicate well with co-workers throughout repair process
Must be able to lift up to 50 lbs. and be on your feet for three or more hours at a time
High school diploma or equivalent
Must be at least eighteen years of age
Must have a valid driver's license and meet company MVR policy requirements
Must have your own tools
2+ years' experience preferred
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Theater General Manager
Customer service manager job in Ponca City, OK
Job Description
This job is being posted by PCDA, but will be hired by Icon Cinemas.
The General Manager is responsible for the overall leadership, operations, financial performance, and guest experience of the Icon Cinemas location in Ponca City. This role ensures the theater operates efficiently and profitably, safely, and to high service standards, while fostering a positive work culture among team members.
Key Responsibilities
Operations & Facility Management
Oversee all daily theater operations, including assistant managers, concessions, ushers, cleaning, and maintenance.
Ensure equipment (projection, sound, lighting, HVAC, etc.) is properly maintained, and that technical problems are addressed promptly.
Maintain facility cleanliness, safety, and compliance with health, fire, building, ADA, liquor and other regulatory standards.
Manage inventory for concessions, supplies, and operational materials.
Oversee opening, closing, shift changes, and emergency protocols.
Staff & Team Leadership
Recruit, hire, train, supervise, develop, and, when necessary, discipline staff (assistant managers, ushers, concession workers, cleaners, etc.).
Create and maintain staff schedules to ensure proper coverage - especially during peak times (evenings, weekends, holidays).
Set performance goals and conduct performance evaluations; provide coaching and feedback.
Promote a positive, customer focused culture within the team.
Ensure compliance with company policies, procedures, and standards.
Guest Experience & Customer Service
Ensure the highest levels of guest satisfaction by addressing and resolving customer complaints and issues in a timely and professional manner.
Uphold standards for theater ambiance, cleanliness, staff appearance, food and beverage, and service delivery.
Monitor customer feedback and implement improvements.
Coordinate with marketing/advertising to promote films, events, promotions, and community outreach.
Marketing, Sales & Community Relations
Work with corporate or local marketing to plan and execute promotions, loyalty programs, special events, and group bookings.
Develop relationships with local businesses, schools, organizations, and civic groups to drive group sales and events.
Represent the theater in the community (e.g., local chambers, events).
Qualifications & Skills
Management experience, ideally in entertainment, hospitality, or retail.
Theater experience preferred but not required.
Leadership and people skills: ability to motivate, develop, and manage a diverse team.
Excellent customer service, communication, and conflict resolution skills.
Capability to make decisions under pressure, manage multiple priorities, and adapt to changing situations.
Proficient with point-of-sale (POS), scheduling software, and standard office tools (Excel, reporting).
Understanding of projection, sound, and theater technical systems is a plus.
Willingness to work evenings, weekends, and holidays as required by the business.
Working Conditions
The role is full-time and typically requires presence in the theater during nights and weekends.
The General Manager may need to respond to emergencies (technical failures, security, facility issues) outside normal hours.
Frequent walking, standing, and occasional lifting (moving supplies, equipment) may be required.
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General Manager (Miss J's Cafe)
Customer service manager job in Tonkawa, OK
Job Description
The General Manager at Miss J's Cafe is responsible for overseeing the day-to-day operations of the cafe, ensuring an exceptional dining experience for customers, maintaining high-quality food and beverage standards, and leading a team of employees. The General Manager is accountable for achieving business objectives, ensuring profitability, managing staff, and delivering excellent customer service.
Key Responsibilities:
Leadership & Staff Management:
Lead, motivate, and develop a team of cafe staff, including cooks, servers, baristas, and cleaning staff.
Hire, train, and provide continuous coaching to employees to maintain high performance and customer service standards.
Develop and manage staff schedules to ensure adequate coverage during peak hours and optimize labor costs.
Conduct regular performance reviews and provide constructive feedback to employees.
Customer Service:
Ensure a high level of customer satisfaction by consistently providing outstanding service.
Address and resolve customer concerns or complaints promptly and professionally.
Create a welcoming atmosphere for guests, fostering customer loyalty and repeat business.
Oversee the cafe's ambiance, ensuring cleanliness, comfort, and a positive environment for customers.
Financial & Operational Management:
Oversee daily operations, ensuring that the cafe runs smoothly and efficiently.
Manage budgets and financial goals, including controlling labor costs, food costs, and overall expenses.
Monitor sales and implement strategies to boost revenue, such as special promotions or loyalty programs.
Manage inventory, order supplies, and maintain proper stock levels to avoid shortages or waste.
Analyze sales data and customer trends to make informed business decisions.
Food Quality & Safety:
Ensure food preparation and service adhere to safety and sanitation regulations.
Work with kitchen staff to maintain consistency in food quality and presentation.
Regularly review and update the menu, ensuring offerings are current and appealing to customers.
Enforce all health and safety regulations, including cleanliness, food handling, and kitchen safety procedures.
Marketing & Community Engagement:
Develop and implement marketing strategies to attract and retain customers, such as social media promotion, partnerships, and local events.
Engage with the local community to build brand awareness and loyalty.
Plan and organize special events or promotions to drive traffic to the cafe.
Track customer feedback and continuously seek ways to improve the overall customer experience.
Administrative & Reporting:
Ensure accurate and timely completion of daily operational reports, including financial and inventory records.
Manage payroll and ensure compliance with labor laws.
Maintain effective communication with the cafe owner(s) or upper management regarding performance, issues, and goals.
Handle cash management and oversee safe handling of funds, deposits, and financial transactions.
Qualifications:
Proven experience in the food service industry, preferably in a managerial or supervisory role.
Strong leadership skills with the ability to inspire and motivate a team.
Excellent customer service and communication skills.
Experience with budgeting, financial reporting, and cost management.
Knowledge of food safety standards and regulations.
Ability to manage multiple tasks and prioritize in a fast-paced environment.
Flexible availability, including weekends, evenings, and holidays as needed.
Store Manager
Customer service manager job in Stillwater, OK
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
As a Retail Store Manager at Optimum, you'll be responsible for overseeing all daily operations of a high-volume retail store. You'll develop and lead a team of Retail Sales Consultants, ensure world-class customer experiences, and drive strong sales performance in mobile and internet services.
This is a role for a strategic, hands-on leader who is passionate about team development, retail excellence, and advancing business results. You'll work closely with Marketing, use data to drive continuous improvement, and stay ahead of technology trends. If you're looking to grow into a leadership role with a strong salary and benefits that support your lifestyle-this is the opportunity for you.
Responsibilities
Store Leadership & Operations
Lead all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight. Create a collaborative, performance-driven culture that prioritizes both sales results and customer satisfaction.
Sales & Customer Experience
Drive store sales by promoting Optimum's connectivity solutions. Deliver outstanding service by helping customers choose the best mobile and internet packages. Analyze store performance metrics to identify trends and improvement areas.
Team Management & Development
Recruit, train, coach, and develop a high-performing team. Provide ongoing feedback, foster accountability, and empower team members to exceed service and sales goals. Conduct regular performance reviews and support continuous learning.
Collaboration & Strategy
Work cross-functionally with the marketing team to implement local campaigns and promotions. Represent the store in broader business initiatives and collaborate with other leaders on performance and growth opportunities.
Technology & Product Knowledge
Stay up to date with new product launches, service upgrades, and technology trends. Educate and equip your team to confidently assist customers and maximize product adoption.
Qualifications
Experience
Minimum 3 years in retail or customer service management, preferably in telecommunications or a high-volume sales environment
Prior experience leading a team and driving sales performance
Skills
Excellent communication, leadership, and coaching skills
Strong analytical, problem-solving, and planning abilities
Knowledge of mobile and internet connectivity services
Proficiency with Microsoft Office (Excel and Word)
Familiarity with wireless terminology and industry trends preferred
Additional Requirements
Willingness to travel to multiple locations
Flexibility to work weekends, holidays, and varying shifts
Bilingual (Spanish) highly preferred
Education
High school diploma required
Associate degree in Business or related field preferred
Benefits
Top-notch benefits: Medical, Dental & Vision Insurance from day one.
Stay connected: Discounted TV/Internet/Phone Employee product benefits.[1]
Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities.
Comprehensive training: We'll equip you with the knowledge you need to succeed.
Time to relax: Enjoy paid vacation and sick pay.
Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities
Secure your future: Contribute to a 401(k) with company-matched funds.
Continuous growth: Opportunities for career advancement within our organization.
[1] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Qdoba, Stillwater, OK - General Manager
Customer service manager job in Stillwater, OK
Do you love fresh food, have fantastic people skills, and have a passion for providing exceptional customer service? Are you a positive, burrito-loving, highly motivated, proven leader who can motivate a team to excellence? If yes, we want to talk to you!
As the General Manager, some of the work-related perks you'll enjoy: the General Manager Bonus Program, PTO (paid time off for vacation, sick days, etc.), 401k with Employer match, health insurance, free uniforms, meal discounts, advancement opportunities and a minimum annual salary of $55,000.
POSITION SUMMARY: The ideal General Manager is a confident individual who has a proven track record and experience in guest service, employee management and people motivation. As the GM, you'll support the company by maintaining an excellent working environment through leadership, direction, training & development. Additionally you'll:
Maintain fast, accurate service that models excellent hospitality
Assist with training, monitoring, and reinforcing food safety procedures
Partner with the leadership team to consistently meet or exceed sales goals
Assist in managing food and labor costs
Assist in monitoring food inventory levels
Manage and maintain safe working conditions
Manage team member employees in a manner that encourages growth within the company and reduces turnover
Provide excellent training for team members and other direct reports
Ensure continual improvement of quality, service, and cleanliness
At Qdoba, we bring flavor to peoples' lives. This means we highly value the diversity and flavor our employees bring to the table.
POSTION REQUIREMENTS: High school diploma or equivalent education required; age requirements may apply in order to remain in compliance with State and Federal laws. Previous management or supervisory experience is required. Ability to communicate in English is required; Spanish comprehension is helpful. Fundamental reading, writing, math and computer /POS skills are required; must meet the minimal criteria in background check. Must successfully complete the in-house management training program. Must have a valid driver license with access to adequate transportation and complete the administrative driving requirement. May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. May be required to operate/access equipment at standard heights while walking or standing during entire shift. Hazards include, but are not limited to, slipping, tripping, burns, cuts, abrasions, and falls. Must make a minimum commitment of 50 hours per week with shifts of varying times and lengths. Must be available and willing to work a variety of days/times including weekends and evenings. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EOE
Work schedules are written to meet business needs for operation 363 days per year.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Si E-Verify no puede confirmar que usted está autorizado para trabajar, este empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9.
Auto-ApplyGrocery Manager
Customer service manager job in Watonga, OK
Grocery Manager
REPORTS TO: Store Manager
PURPOSE STATEMENT:
Greets each customer and provides courteous service
Strives daily to exceed my customers' expectations by providing a positive first impression, determining actual needs, delivering real solutions, adding value where possible, and leaving the customer with a lasting positive impression, by providing superior customer service.
Provides services to customers by always determining their needs, and continually increasing my own knowledge.
KEY RESPONSIBILITIES
Greets each customer in an ongoing effort to elevate overall customer satisfaction level and deliver superior customer service.
Manages the grocery department to achieve maximum sales and profit while minimizing labor costs.
Initiate and/or make recommendations regarding the hiring, firing, discipline, promotion and evaluation of all grocery department personnel.
Orientate/train all new grocery department employees and retrain employees when necessary.
Develop a weekly labor schedule for all grocery department employees for approval by the store manager.
File all invoices with Scan Coordinator after recording on the purchase log, and record shrink on daily/weekly basis as directed by supervisor.
Supervise/order all grocery products and supplies so as to eliminate out-of-stock while maintaining the desired grocery turns.
Supervise: 1) loading of stocking cards/pallets; 2) transportation of cases to the sales floor either on stocking cards or pallets; 3) matching of the case strip to the shelf tag/stock; 4) placement of merchandise in the designated shelf/display position/area; 5) the “face/front” program for the front row of each display; 6) the immediate pick up/removal of all broken containers, packing materials/boxes from the sales floor or customers pathway.
Allocate shelf space according to movement, capacity and profitability. Able to develop weekly display plan for merchandising and ad promotions.
Supervise: 1) preparation of the back room for receipt of merchandise; 2) unloading of trucks; 3) checking of the load for shortage/overage; 4) sorting of cases according to aisle or pallet for stocking; 5) stocking of merchandise on shelf; 6) building of displays; 7) storage of back stock.
Supervise: 1) cleaning of store floores, check isles, carts, restrooms, parking lot and shelves; 2) safe us of cleaning equipment and chemicals.
Assure the safety of self, customers and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately. Pick up/remove all broken containers, packing materials/boxes from the sales floor or customers pathway immediately.
Be observant of security problems and develop methods of prevention (vendor receiving, employee theft, shoplifting)
Supervise the counting and recording of individual items of merchandise for inventory, and manual price marking/labeling of merchandise without a UPC code.
Supervise the movement of damaged/unsalable and “returnable” products from shelves to the backroom, sorting of the materials into bins and the return of damages to the proper warehouse.
File all invoices with Scan Coordinator after recording on the purchase log, and record shrink on daily/weekly basis as directed by supervisor.
Adhere to all company policies and procedures.
Other duties as assigned by Store Manager.
JOB REQUIREMENTS
Basic mathematical ability (add, subtract, multiply, divide) and ability to count.
Able to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers/employees concerning store/department policy/procedures and use of equipment.
Good interpersonal communication skills.
Able to pass basic physical examination and drug screen.
Must be 18 years or older to operate the pallet jack, fork lift and baler.
EXPERIENCE REQUIREMENTS
No previous work experience required.
POSITION REQUIRES (work shift - % of time spent)
Rarely
0-.99%
Occasionally
1-33%
Frequently
34-66%
Continuously
67-100%
Lift and carry:
Up to 10 pounds
X
11-25 pounds
X
26-50 pounds
X
51-100 pounds
X
Reach above shoulders
X
Push/Pull
X
Climb
X
Crawl
X
Squat/Kneel
X
Bend/Stoop/Crouch
X
Balance
X
Twist Upper Body
X
Use hands dexterously
X
Stand
X
Walk
X
Sit
X
Certified GM Technician
Customer service manager job in Ponca City, OK
Job Description
We are seeking a qualified, experienced Certified GM Technician who is eager to build their career with us! The Automotive Service Technician creates an exceptional customer experience while creating customer loyalty. The Automotive Service Technician is responsible for swiftly and accurately performing automotive repairs including engine management systems, fuel management systems, transmission, electrical alignment, steering, suspension, brakes, etc. GM certification is required for this position and the pay will be dependent on the level of GM certification the applicant has obtained.
Technician Specific Benefits
Career advancement opportunities, promote from within
Continued education, manufacturer hands-on and web-based training
Clean and professional work environment
Apprenticeship program
Competitive wages
Uniform program
Benefits
Health, Dental, Vision, Life, and Supplemental Insurance (Low premiums and low deductible)
401(K) Plan
Employee Discounts on Parts and Services
Employee Discounts on New and Used Vehicles
Paid Training
Paid Time Off
Holiday Pay
Requirements
Must be able to complete all phases of Automotive Repair
Perform work specified on the repair order with efficiency and in accordance with dealership policies and procedures.
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, alignment, suspension, brakes, air conditioning, etc.
Follow repair escalation process
Adhere to all factory warranty requirements including time punches, accurate documentation, parts returns.
Perform vehicle inspections
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed.
Provide an estimate of time needed for additional repairs.
Keep a clean work area including bay, toolbox and surrounding area
Automotive Technician/Mechanic Qualifications
Must be able to operate a vehicle
Know and understand the dealership computer systems
Attend company and factory training
Stay current with manufacturer warranty requirements
Ability to establish and maintain good relationships with customers and co-workers.
Ability to answer customers' technical questions regarding vehicle problems, warranties, services, and repairs.
Knowledge of automotive systems in general
Ability to review service orders and inspect the vehicle for necessary repairs
Knowledge of new models and product improvements, based on technical service bulletins, etc.
Knowledge of warranty guidelines and ability to relate them to warranty service repair orders.
Ability to communicate well with co-workers throughout repair process
Must be able to lift up to 50 lbs. and be on your feet for three or more hours at a time
High school diploma or equivalent
Must be at least eighteen years of age
Must have a valid driver's license and meet company MVR policy requirements
Must have your own tools
2+ years' experience preferred
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Posted by ApplicantPro
General Manager (Dunkin Donuts)
Customer service manager job in Tonkawa, OK
The General Manager (GM) is responsible for the overall management of the Dunkin' Donuts location, ensuring the restaurant operates smoothly and profitably. The GM will oversee the day-to-day operations, manage staff, deliver exceptional customer service, and meet financial and operational goals while maintaining brand standards.
Key Responsibilities:
Operational Management:
Manage all aspects of restaurant operations, ensuring efficient and smooth day-to-day operations.
Ensure food quality, service, cleanliness, and speed of service are consistently upheld according to Dunkin' standards.
Maintain and monitor daily operations, including staffing, inventory, food safety, and cleanliness.
Ensure compliance with company policies, health regulations, and local laws.
Financial Management:
Manage restaurant budgets and financial performance, including controlling food, labor, and operational costs.
Review financial reports and operational data to track and meet sales goals and profitability targets.
Implement cost control measures to maximize profitability while maintaining high-quality service and products.
Staffing and Leadership:
Hire, train, supervise, and develop a team of employees, including shift leaders, team members, and other restaurant staff.
Schedule shifts, ensuring appropriate staffing levels to meet customer demand and operational needs.
Conduct performance reviews and provide ongoing feedback, coaching, and training to employees.
Motivate and inspire staff to maintain a high level of performance, customer service, and teamwork.
Customer Service:
Ensure that all guests receive exceptional service in a fast, friendly, and efficient manner.
Address and resolve customer complaints, feedback, and concerns in a professional and timely manner.
Maintain a focus on customer satisfaction to ensure repeat business and positive reviews.
Health, Safety, and Cleanliness:
Maintain a clean and safe environment for both customers and employees, ensuring adherence to health, safety, and sanitation standards.
Conduct regular safety and cleanliness checks in the kitchen, dining area, and restroom facilities.
Ensure food safety guidelines and all health codes are strictly followed.
Inventory and Supply Management:
Oversee inventory management, including ordering supplies and ensuring the restaurant is fully stocked with food and beverage items.
Minimize waste through effective inventory management, stock rotation, and proper portion control.
Marketing and Promotions:
Collaborate with the marketing team to implement promotional campaigns and local store marketing strategies.
Ensure new product rollouts and special promotions are executed successfully and in line with company standards.
Compliance and Reporting:
Ensure the restaurant complies with all company policies, including labor laws, safety regulations, and operational procedures.
Complete and submit daily, weekly, and monthly reports on sales, labor costs, and inventory levels.
Track and report operational performance metrics to the District Manager or Area Manager.
Qualifications:
Experience: 3-5 years of restaurant management experience, preferably in a fast-casual or quick-service restaurant environment.
Skills:
Strong leadership and team management skills.
Ability to make quick decisions and solve problems in a fast-paced environment.
Excellent customer service and communication skills.
Financial acumen, including experience managing budgets, forecasting, and controlling costs.
Strong organizational skills with the ability to manage multiple tasks at once.
Education: High school diploma or equivalent; a degree in business, hospitality, or a related field is a plus.
Certifications: Food safety certification or equivalent is preferred.
Physical Requirements:
Ability to stand and move around for extended periods of time.
Ability to lift up to 25-50 pounds.
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