Customer service manager jobs in Gainesville, FL - 260 jobs

Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions, Southern States Material Handling solves problems. We are looking for a capable Service Manager to join our team! As a Service Manager with Southern States Material Handling : Successfully create and maintain service operations, which exceed customer and technician needs. This includes timely, high quality service operations at competitive costs to the customer while maintaining sufficient profit margins and professional image for Southern States Material Handling. Come be a part of our Toyota/Raymond family! Top of the Line Benefits!! 401(k) with company matching Dental insurance Health insurance Vision Insurance PTO and Vacation Paid Holidays Flexible Spending Account Life Insurance Tuition Reimbursement What you Need/Basic Qualifications: 2-5 years management or leadership experience preferably in a service environment strongly preferred Prior company experience as a Road Service Technician a plus Proficiency with MS Office including Word, Excel, Outlook Windows XP knowledge preferred Demonstrate above average time management, organizational, and follow-up skills Ability to multi-task and manage multiple assignments and tasks and set priorities, as well as adapt to changing conditions and work assignments Excellent verbal and written communication skills Positive people management skills Customer-focused with exceptional customer service skills Education and Certification Needed: High School diploma or GED Technical school coursework in electrical, mechanical, or automotive field is a plus What you'll Do: Support Technicians, service department associates, and branch management. Provide training in all company functions: policies, procedures, timekeeping, and safety; ensure that these items are being adhered to. Work to eliminate waste and lost time through training and coaching Maintain SSMH's high company standards and ensure that all Technicians are taking care of and protecting the customers' interests, and living up to our company standards Give assistance to all team members via phone and in person, as needed. Manage the work in progress reporting - delegate responsibilities as necessary Effectively manage service coordinator and dispatch team to include assigning tasks, setting team goals, and time/attendance recording. Monitor and encourage superior customer communications skills for all service department personnel. Possession of strong communication skills; ability to communicate successfully with a wide variety of individual personality types Conferring with customers as required for problem/solution resolution and proper supervision of equipment repair and maintenance. Take initiative in developing new methods and procedures for the service department as required Assist in technician performance reviews, and complete service team reviews Ensure all technician timecards are complete and accurate Monitor return to branch work orders and completed work orders for billing daily Conduct van inspections after each Technician meeting Participate in and bring value to all monthly team meetings Provide the Branch Operations Manager with technical expertise, as needed Monday through Friday daytime hours SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.

Director of Customs House Brokerage (Licensed) is responsible for overseeing U.S. Customs compliance and related actions and procedures of both our corporate offices and surrounding branches as well as Business Development in CHB services for the organization. Director of Customs House Brokerage (CHB) responsibilities and essential job functions include, but are not limited to the following: Responsible for the profitability and performance of the CHB Division Principal corporate license holder for the business responsible to U.S. Customs and Border Protection Responsible for developing and overseeing a diverse portfolio of solutions that address areas of trade compliance for companies seeking to import or export their products Oversee the full compliance and U.S. Customs regulations for all branches Manages the custom entry team and consulting team Manages processes for auditing clients' documentation, and customs entries Expand our customer base to ensure continuous growth in revenue by way of customer spend and margin Maintenance of existing compliance procedures and review for any improvements or changes Increase service offerings through business development and prospecting potential clients Motivate others by example and encourage their development by setting a positive example and productive work environment that fosters learning Implementation and training of any customs software or updates to any compliance systems Primary point of contact for customs and other regulatory agencies Qualification, Knowledge, Skills, and Abilities: Bachelor's Degree in related field of study preferred Practicing U.S. Customs Broker License Required Minimum of 5-7 years of Customs regulations, Customs clearance, and Customs brokerage Minimum of 5-7 years of management experience supervising teams in multiple branches Demonstrated knowledge of Title 19 CFR, Harmonized Tariff Schedule, and ACE Entry Summary Business Rules and process Document Demonstrated record of success in performing in an environment of change, maintaining effectiveness while managing multiple and shifting priorities The ability to communicate clearly and persuasively via email, verbally, and in presentations, tailoring your messaging to the appropriate level of audience Excels in high stress situations with Senior and C-level executives with the ability to not only present clearly but also effectively overcome objections with skillful persuasion using data-driven negotiation and tact Strong organizational skills with ability to manage deadlines and prioritize workload, and make adjustments to meet business needs Ability to work in a blended role of operations and sales in an office environment Manages complex transactional or emotional customer situations promptly and professionally meeting commitments for service and assistance Ability to communicate complex concepts in easy-to-understand terminology Contributes to building a positive team spirit and puts success of team above own interests Ability to read, write, and speak English fluently Ability to travel to meet the demands of training and customer expectations Industry expert in international freight forwarding focused on high volume accounts Proficient in Cargowise Software System Proficient in Microsoft Office Suite

Buddy's Home Furnishings is the third-largest rent-to-own company in the United States. We offer industry leading, affordable access to quality furniture, electronics, appliances, and more. Known for flexible payment options and exceptional customer service, Buddy's has become a trusted name in the rent-to-own industry. We are dedicated to empowering customers to furnish their lives with high-quality products while maintaining affordability and convenience. Role Description We are seeking a results-driven General Manager to lead one of our Gainesville, Florida locations. This is a full-time, on-site role responsible for overall store performance, team leadership, and customer experience. As General Manager, you are essentially the CEO of your store. You will: Oversee daily operations and ensure smooth, efficient store performance Lead, coach, and develop your team to hit and exceed goals Deliver exceptional customer service at every touchpoint Drive customer growth, sales, and collections results Build a positive work culture that reflects Buddy's mission, values, and our mantra to "Be obsessed with Being Better" Key Responsibilities Lead, manage, and develop a team of sales, customer account, and delivery associates Achieve and exceed sales, customer growth, and collections goals Analyze performance metrics and implement strategies for business growth Manage budgets, expenses, and profit expectations Maintain accurate inventory, merchandising standards, and showroom appearance Resolve customer concerns quickly and professionally to protect relationships Ensure compliance with company policies, safety standards, and regulatory requirements Drive local marketing, community involvement, and referral business Model a culture of accountability, recognition, and continuous improvement Qualifications Proficiency in leadership, team management, and conflict resolution Strong sales, customer service, and relationship-building skills Experience with budgeting, financial analysis, and performance monitoring Understanding of inventory management and operational processes Excellent communication and organizational abilities Capability to work effectively in a fast-paced, on-site environment Prior experience in retail, rent-to-own, or a related industry is a plus Valid driver license and acceptable driving record Bilingual (English / Spanish) is a plus What We Offer Competitive base salary with monthly bonus opportunity based on results Medical, dental, vision, and other benefits Paid time off and holidays 401(k) Employee purchase program Comprehensive training and ongoing development Real career growth opportunities within a growing organization How to Apply If you are a hands-on leader who loves developing people, growing customers, and growing results, we would like to hear from you. You can send your resume and a brief note on why you are the right fit for this General Manager role to *********************.

_We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow._ At Piedmont Airlines, our strength is the way we deliver industry leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Customer Service Supervisor. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures. The successful candidate will have excellent organizational skills, the ability to multitask, and the ability to work well with all levels of management and support staff. This position reports to the General Manager. **Essential Duties:** + Coach and provide career development to the team + Correct non-compliant behavior and impose disciplinary action as required + Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines + Manage the operational activities of the department in accordance with established policies and procedures + Manage a staff of team members with varied duties + Administrative duties, including daily/weekly/monthly reports + Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems + Supervise, direct, and monitor personnel in the completion of their duties; adjust as necessary to ensure on-time performance and quality customer service + Drive motorized equipment + Provide support when employee absence affects the operation **Job Qualifications & Competencies:** + Excellent organizational skills and ability to multi-task + Ability to work independently, set and meet own deadlines + Ability to work well with all levels of management and support staff + Able to defuse conflicts among team members + Familiarity with Microsoft Office Suite + Prior experience with internal controls processes for accountable items + Ability to work a flexible schedule **Preferred Qualifications:** + Previous airline management experience + Current Piedmont employee with a minimum six months of service + Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents + Extensive knowledge of QIK + Bachelor's Degree in Aviation, Business, or related field **Work Environment:** + Use of computers and other office equipment + Airport ramp environment, subject to varied weather conditions and elevated noise levels + All shifts including weekends, nights, holidays and/or irregular shifts **Physical Requirements:** + Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs + Handle objects up to 70 pounds regularly, up to 100+ pounds occasionally, with assistance from co-workers or tools + Assist passengers with disabilities, including, but not limited to, pushing wheelchairs The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. _Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age._ Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available. **Starting Rate:** $16.50/Hourly _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status._ _ _ _I_ _n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria._ Job Application Deadline: January 30, 2026 **Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.** Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone - no matter which job title they hold - is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont. If you need a reasonable accommodation for any part of the application process, please email us at PiedmontApplicationAccommodations@aa.com

✨ Now Hiring: Luxury Spa Sales & Client Experience Manager ✨ 💼 $100K+ Earning Potential | High-End Wellness Spa | Paid Training & Perks Compensation: $3,000/month base salary + performance-based commission On-Target Earnings (OTE): $100,000+ per year Job Type: Full-Time or Part-Time | Flexible Schedule Location: In-person (Travel to nearby spa locations required) Weekend Availability: At least one weekend day required Step Into a Leadership Role Where Sales Meets Luxury Wellness We're looking for a dynamic and results-driven Sales & Client Experience Manager to lead the front-end operations of our luxury spa. In this high-impact role, you'll drive revenue, enhance the guest experience, and support our growth across multiple locations. If you thrive in a fast-paced, high-touch environment where performance is rewarded and leadership is valued, this is your moment. Why Join Us? ✅ $100K+ Earning Potential - Base salary plus uncapped commission ✅ Paid Training - We invest in your success from day one ✅ Gas Reimbursement - For travel to nearby spa locations ✅ Growth-Driven Culture - Advance your career in a growing luxury brand ✅ Employee Discounts - On top-tier skincare products and spa services What You'll Do Lead day-to-day sales operations and team performance at the front desk Deliver exceptional client service while meeting and exceeding revenue goals Drive membership, product, and treatment sales with confidence and professionalism Coach and mentor team members on sales, service, and CRM best practices Manage scheduling, appointment flow, and client communication Handle client concerns and ensure every visit is seamless and elevated Analyze sales KPIs and create action plans for continued growth Collaborate with marketing to align promotions, events, and campaigns Who We're Looking For Proven background in sales or business development (spa, luxury retail, or hospitality preferred) Strong leadership skills with the ability to inspire and motivate a team Confident communicator who thrives in a client-facing, high-end setting Driven by goals, performance, and results Familiar with CRM software, scheduling systems, and client management tools Must have reliable transportation and the flexibility to work at least one weekend day Compensation & Perks 💰 Base Salary: $3,000/month 📈 Uncapped commission - The more you sell, the more you earn 🧠 Paid onboarding and training ⛽ Gas reimbursement for travel between nearby spa locations 💎 Staff discounts on luxury skincare and treatments 🚀 Career advancement in a fast-growing, high-end wellness company Ready to Elevate Your Career? If you're passionate about luxury, driven by results, and ready to lead, we want to hear from you. 📩 Apply now with your resume, contact number, and email. 📧 After applying, send a quick follow-up including: Your earliest available start date Your daily sales goal (numeric) A brief summary of your sales and leadership experience Make wellness your career-and success your lifestyle. Apply today.

Global Online Partners™ is a provider of online outsourcing services for SAP Partners. The company is oriented to offer innovative and flexible forms of delivery, as an alternative to traditionally on-site SAP consulting services. Focused primarily on the SAP Ecosystem, Global Online Partners™ arises as an independent and differentiated companion of SAP, providing a selection of private-label services to the SAP Partners, intended to increase its capabilities to better serve their own customers. ************************************ Job Description The Client Delivery Manager serves as primary point of contact for Cloud Customers of Enterprise Cloud Services, mainly focusing on HANA Enterprise Cloud (HEC), S/4 HANA private cloud edition, S/4 HANA Cloud extended Edition, HANA Enterprise Cloud advanced Edition and Cloud Application Services (CAS). The Client Delivery Manager drives end-to-end customer engagement from signature onward, particularly customer on boarding, continuous service delivery, release and maintenance project initiation, architecture and governance coaching, relationship management, and renewal initiation. Beside that the Client Delivery Manager is expected to maintain customer satisfaction through issue mitigation and escalation management, to build strong relationships with key customer stakeholders and helping customers maximize the value of their partnership. Additionally, the Client Delivery Manager bears commercial responsibility for the engagement and creates up sell opportunities. MAIN RESPONSIBILITIES · Engagement Management · Conducts regular / quarterly business review meetings with the customer to discuss the service quality · Delivers a quarterly balanced scorecard with KPI's to ensure overall customer satisfaction (performance review) · Proposes and discusses improvement potential · Conducts service and business planning meetings to understands customer business needs explains aspects of SAP's overall cloud strategy and the growing portfolio: to ensure adoption of S/4HANA and cloud standardization and to drive transformation towards SAP Cloud Solutions Qualifications · +10 years of work experience · Excellent customer focus / Networking / Relationship Building · Results-driven / Self-organized / Decision making · Knowledge of one or more functional business processes (Logistic, Finance, etc.) · Project Management Fundamentals · Strategy Consultant · Lean Fundamentals · ITIL knowledge and skills are beneficial (Foundation Level) · Infrastructure know-how and technical understanding · Understand Cloud business and SAP Cloud models / solutions / operation processes · Technical and application expertise for different cloud solutions (min. HEC & S/4 HANA) · Understanding of escalation handling and procedures · Excellent knowledge of English language, written and oral. Additional Information Demonstrable experience in the Information Technology industry in the areas of project management and strategy consulting. Good understanding of the dynamics of the SAP solutions.

Tough Work. Real Impact. Join the Team That Delivers. We're hiring a Lead Service Valet to support and guide a team of Service Valets while working closely with the Area Leader. You'll ensure high-quality service each night and keep communities clean and safe by collecting bagged trash from residents' doorsteps and taking it to the on-site dumpster or compactor using your pickup truck or trailer-equipped vehicle. This is physical, hands-on work. Rain or shine, hot or cold, you'll be outside walking properties and climbing stairs each night. What You'll Get: Pay: $23 per hour and mileage reimbursement Schedule: Evening shifts, typically Sunday through Thursday, 7 PM to 12 AM with some flexibility Hours: Vary based on district needs Additional Responsibilities: Lead and Support: Help train, motivate, and oversee Service Valets. Ensure Quality: Spot-check routes for safety, efficiency, and service standards Problem Solve: Collect missed trash, walk problem properties, and track issues in real-time. Communicate: Report delays, hazards, and concerns to your Area Leader. Provide Coverage: Fill in as needed at understaffed properties within your district. Document: Log issues like property damage or resident non-compliance Lead on Off Days: Cover routes and lead operations when the Area Leader is off. What You'll Need: Minimum Age: Must be at least 18 years old. Your Own Reliable Ride: Open-bed pickup truck or vehicle with trailer. Valid Driver's License & Auto Insurance: Must list you as a covered driver. Authorized to Work in the U.S.: Proof needed at time of hire. Smartphone with Data Plan: Required to use our mobile app. Experience: Customer service preferred; supervisory experience a plus. Communication Skills: Strong verbal and written communication abilities. Leadership Qualities: Positive attitude, problem-solving mindset, and a desire to grow with a team. Flexibility: Willing to travel locally, work split shifts, and be on-call Physical & Mental Toughness Required: Able to lift and carry up to 50 lbs. Walk long distances and climb stairs multiple times per shift Comfortable working around trash, odors, and waste Work outdoors in all weather conditions Why You'll Love This Job: Stay Active: It's like a workout - but you get paid Fast Pay: Use DailyPay to get your money quickly Career Growth: Opportunities for advancement into full-time roles and district-level leadership. Referral Bonuses: Get extra cash when you refer someone to work with us Safety is Our Priority: We provide gloves, safety vests, and gear Ready to lead from the front and make a difference? Apply today! The application window for this opportunity is ongoing. ******************************************* Are you a current Valet Living employee? If so, click here to apply. Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at *********************************** and let us know the nature of your request along with your contact information. Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.

We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential. Essential Duties and Responsibilities: Team Member Training and Execution ✓ Cajun Hospitality/ TIP-TOP ✓ Suggestive Selling ✓ Service Basics ✓ H.E.A.R.T. ✓ Manage Alerts ✓ Drive Thru service with speed initiatives ✓ Cross-training of team members and PA completions ✓ Echo communication from Service Team to Production Team ✓ LTO training of procedures and follow-up of the execution ✓ Onboarding of new Service Team Members (includes orientation, training, and follow-up on PA) ✓ 5-day New Hire Training plan executed, schedule NH and cross training ✓ Developing a Pros Team or crew trainers ✓ Completing and analyzing the Service Tracker Administrative Work ✓ Weekly forecasted sales to be submitted to RGM by EOD Monday ✓ Weekly Food and chicken orders ✓ Weekly writing of schedule to be submitted to RGM by EOD Tuesday ✓ Weekly review and goal setting for the shift huddles ✓ Weekly review and goal setting for the restaurant's rSuccess Scorecard /ACR ✓ Handling guest complaints and Qualtrics alerts ✓ All management team and team members have access to Popeyes Academy ✓ Tracking the progress of team members and the management team in the Popeyes Academy ✓ Document smallwares that needed to be purchased for the service area by completing the Smallware Inventory in Zenput. Restaurant Follow Up ✓ Communicates with the RGM regarding ongoing issues with the production and service team ✓ All Daily tasks for the Image Calendar completed in Zenput ✓ Dining room and packing areas are neat, clean, and organized ✓ Curb Appeal - landscaping, corners of the parking lot, signage, drive-thru menus, trash cans ✓ Cashier/Drive-Thru areas are neat, clean, and organized ✓ Marketing Materials, POPs, and table tents are in good condition ✓ Proper FOH closing procedures are being followed ✓ Accountable for Drive-thru times ✓ Service Tracker completed daily ✓ IDMB/ODMB and Music in working condition Working Hours -Works 45-50 hours per week. (The first 40 hours are the regular hourly rate while the excess hours are a time-and-a-half rate) Benefits: • Dental insurance • Employee discount • Health insurance • Life insurance • Paid time off • Vision insurance Work schedule Day shift Night shift Overtime Weekend availability Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k)

**Let's Connect APPLY TODAY To Schedule Your On Site Interview!** **Text "Goodyear" to 66866 to connect with a recruiter!** Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader! **General Description:** As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today! **Responsibilities will include, but will not be limited to:** + Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests + Help drive and reach sales goals through guest interactions including tire and service sales + Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests + Responsible for contributing to the training and development of service department associates + Articulate all warranties, promotions, and advertisements + Utilize tools provided to make recommendations to guests based on manufacturing guidelines + Maintain a clean and safe work and guest area + Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting. **Basic Qualifications:** + Minimum 1 year of previous Automotive Service management experience + Valid driver's license + Must be at least 18 years of age + No relocation is being offered for this position + Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future **Preferred Qualifications:** + Previous automotive service sales experience + Previous automotive service experience **Position Criteria:** + Strong work ethic; independently motivated to produce results with limited influence from others + Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork + Ability to review, analyze, and interpret information, identify problems, and make decisions + Ability to read, understand, and follow procedures and guidelines + Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays + Commitment to following established safety policies and procedures **Application Process** + Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device. + If you pass, you'll receive an invitation to schedule a phone or in-person interview. + Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance. \#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork,Akron OH, Summit Mall, Cuyahoga Falls OH, Tallmadge OH, Portage lakes OH, Barberton OH, Stow OH, Norton OH, Green OH, Kent OH, Wadsworth OH, Hudson OH, Streetsboro OH, Ravenna OH, North Canton OH, Macedonia OH, Twinsburg OH, Service Manager, Automotive Service Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor Manager, Warranty Manager, Operation Sales Manager GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here for more information about Equal Opportunity laws and here for related information. See Goodyear's EEO & Affirmative Action Policy Affirmation here.

The Service Verification Supervisor (SVS) is responsible for ensuring the timely completion of services and providing necessary reports and deliverables as required under the Service Agreement. The SVS will verify service delivery in real-time and through post-service reports using tools such as Vison, 3rd Eye, and Drive Cam. The SVS will coordinate with Dispatch and Supervisors to issue recovery assignments and inform the Field Operations Manager (FOM) of any deficiencies. The SVS ensures that all daily scheduled services are completed, and recovery of non-compliant services is carried out within strict contractual timeframes. Key Responsibilities: * Verify service delivery in real-time and through post-service reports. * Utilize tools such as Vison, 3rd Eye, and Drive Cam for service verification. * Coordinate with Dispatch and Supervisors to issue recovery assignments. * Inform the Field Operations Manager (FOM) of any service deficiencies. * Confirm deficiencies are corrected and document. * Ensure all daily scheduled services are completed for the County Operation. * Manage and oversee service verification platforms. * Communicate effectively with contract administrators. * Utilize GFL's routing software to establish and monitor routes, maximizing routing efficiencies. * Routing and Logistics Responsibilities: o Develop and implement efficient routing plans to optimize service delivery. o Monitor and adjust routes to ensure timely completion of services. o Coordinate logistics to support service operations and recovery assignments. o Analyze routing data to identify areas for improvement and implement solutions. o Collaborate with local operational teams to ensure seamless logistics and routing processes. Qualifications: * Strong technical aptitude and operational background. * Ability to manage large amounts of data. * Effective communication skills with contract administrators. * Experience with service verification systems and tools (Vison, 3rd Eye, Drive Cam). * Proficiency in using GFL's or similar routing software. * Ability to work collaboratively with local operational teams and supervisors. * Routing and Logistics Qualifications: o Experience in developing and managing routing plans. o Strong understanding of logistics and routing. o Ability to analyze routing data and implement improvements. o Proficiency in logistics software and tools. o Strong problem-solving and analytical skills. Preferred Skills: * Waste Industry Experience * Experience in a similar role within the service industry. * Database Management * Strong problem-solving and analytical skills. * Ability to work under pressure and meet tight deadlines. * Leadership and team management experience. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact ******************************* This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

State/Province/City: Florida City: GAINESVILLE Business Unit: Store Time Type: Full-time Back Apply Share * Facebook * X * Email Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day. Assistant Managers, Guest Experience are responsible for leading from the floor to build, manage, and develop team members. Assistant Managers, Guest Experience create an environment and a team culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their team delivers outstanding guest experience in line with company values and directives. Core Responsibilities of the Job Leadership and People Management * Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members. * Engage team members by helping them understand how their work supports the success of the store and of lululemon overall. * Implement the Store Manager's People vision for the store and cascade to team members. * Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance. * Support ongoing learning and development of team members consistently and equitably by providing direct feedback, coaching, mentoring, and continuous development check-ins. * Lead performance management activities, including direct feedback and continuous check-ins, facilitating team acknowledgement and rewards, managing performance documentation, and addressing performance concerns. * Address employee concerns or issues, including knowing when to partner with internal support to take appropriate action. Guest Experience and Community * Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching. * Provide retail floor leadership to team members, including making in-the-moment decisions to maintain efficiency and effectiveness of retail floor coverage and operations. * Resolve guest feedback and address emergent issues, including guest escalations and urgent requests, helping to "make it right" for guests. Operations, Product, and Strategy * Partner with other managers to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review, sales planning, and hiring strategy). * Maintain strategic product presentation/visual merchandising by ensuring product recovery, restock (e.g., pant wall, size store), destock, or minor visual merchandizing changes are accomplished. * Open and close the store in accordance with the opening and closing procedures. * Understand and adhere to people safety policies and procedures to maintain a safe work environment. * Perform work in accordance with applicable policies, procedures, and laws or regulations. Budget Responsibility * Accountable for delegated aspects of controllable budget and labor hours People Management * Leadership role directly responsible for subset of store employees as delegated by Store Manager What We Look For * Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences * Integrity: Behaves in an honest, fair, and ethical manner * Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work * Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members * Team Building: Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectives * Decision Making/Problem Solving: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions * Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions * Change Management Leadership: Leads others through change processes and uncertainty * Interactive Communication: Conveys information effectively and understands information shared while interacting with others Job Requirements Eligibility * Must be legally authorized to work in the country in which the store is located * Must have the ability to travel to assigned store with reliable transportation methods Schedule/Availability * Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays Experience * 1 year people management experience * 1 year leadership experience, including experience managing business operations and administration and managing projects or processes Job Assets (i.e., nice to have; not required) * Education: High school diploma, GED, or equivalent * Education: Bachelor's degree or equivalent * Experience: 1 year retail or sales specific management experience * Experience: 1 year recruiting, hiring, or training employees Work Context (e.g., environment, interactions, physical) * Work occurs in an environment with bright lights and loud music * Work is accomplished as part of a team and also independently * Work may involve managing conflict or mediating problems between others or deescalating guest issues * Work involves reaching out to meet and build relationships with strangers/new people, and to strengthen existing community partnerships * Work is sometimes conducted on a computer or other technical devices, including to meet with others virtually * Work involves moving through a store for most of a shift to help guests and accomplish work, but can also involve sitting for extended periods of time (i.e., more than 1 hour) * Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg) Compensation & Benefits Package Base Pay Range: $23.19 - $31.38/hour, subject to minimum wage in the location Target Bonus: 25% Total Target Base Pay Range: $28.99 - $39.23/hour lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: * Extended health and dental benefits, and mental health plans * Paid time off * Savings and retirement plan matching * Generous employee discount * Fitness & yoga classes * Parenthood top-up * Extensive catalog of development course offerings * People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions, Southern States Material Handling solves problems. We are looking for a capable Service Manager to join our team! As a Service Manager with Southern States Material Handling : You'll create and maintain service operations, which exceed customer and technician needs. This includes timely, high quality service operations at competitive costs to the customer while maintaining sufficient profit margins and professional image for Southern States Material Handling. Come be a part of our Toyota/Raymond family! Top of the Line Benefits!! 401(k) with company matching Dental insurance Health insurance Vision Insurance PTO and Vacation Paid Holidays Flexible Spending Account Life Insurance Tuition Reimbursement What you Need/Basic Qualifications: 2-5 years management or leadership experience preferably in a service environment strongly preferred Prior company experience as a Road Service Technician a plus Proficiency with MS Office including Word, Excel, Outlook Windows XP knowledge preferred Demonstrate above average time management, organizational, and follow-up skills Ability to multi-task and manage multiple assignments and tasks and set priorities, as well as adapt to changing conditions and work assignments Excellent verbal and written communication skills Positive people management skills Customer-focused with exceptional customer service skills Education and Certification Needed: High School diploma or GED Technical school coursework in electrical, mechanical, or automotive field is a plus What you'll Do: Support Technicians, service department associates, and branch management. Provide training in all company functions: policies, procedures, timekeeping, and safety; ensure that these items are being adhered to. Work to eliminate waste and lost time through training and coaching Maintain SSMH's high company standards and ensure that all Technicians are taking care of and protecting the customers' interests, and living up to our company standards Give assistance to all team members via phone and in person, as needed. Manage the work in progress reporting - delegate responsibilities as necessary Effectively manage service coordinator and dispatch team to include assigning tasks, setting team goals, and time/attendance recording. Monitor and encourage superior customer communications skills for all service department personnel. Possession of strong communication skills; ability to communicate successfully with a wide variety of individual personality types Conferring with customers as required for problem/solution resolution and proper supervision of equipment repair and maintenance. Take initiative in developing new methods and procedures for the service department as required Assist in technician performance reviews, and complete service team reviews Ensure all technician timecards are complete and accurate Monitor return to branch work orders and completed work orders for billing daily Conduct van inspections after each Technician meeting Participate in and bring value to all monthly team meetings Provide the Branch Operations Manager with technical expertise, as needed Monday through Friday daytime hours SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.

Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions, Southern States Material Handling solves problems. We are looking for a capable Service Manager to join our team! As a Service Manager with Southern States Material Handling : You'll create and maintain service operations, which exceed customer and technician needs. This includes timely, high quality service operations at competitive costs to the customer while maintaining sufficient profit margins and professional image for Southern States Material Handling. Come be a part of our Toyota/Raymond family! Top of the Line Benefits!! 401(k) with company matching Dental insurance Health insurance Vision Insurance PTO and Vacation Paid Holidays Flexible Spending Account Life Insurance Tuition Reimbursement What you Need/Basic Qualifications: 2-5 years management or leadership experience preferably in a service environment strongly preferred Prior company experience as a Road Service Technician a plus Proficiency with MS Office including Word, Excel, Outlook Windows XP knowledge preferred Demonstrate above average time management, organizational, and follow-up skills Ability to multi-task and manage multiple assignments and tasks and set priorities, as well as adapt to changing conditions and work assignments Excellent verbal and written communication skills Positive people management skills Customer-focused with exceptional customer service skills Education and Certification Needed: High School diploma or GED Technical school coursework in electrical, mechanical, or automotive field is a plus What you'll Do: Support Technicians, service department associates, and branch management. Provide training in all company functions: policies, procedures, timekeeping, and safety; ensure that these items are being adhered to. Work to eliminate waste and lost time through training and coaching Maintain SSMH's high company standards and ensure that all Technicians are taking care of and protecting the customers' interests, and living up to our company standards Give assistance to all team members via phone and in person, as needed. Manage the work in progress reporting - delegate responsibilities as necessary Effectively manage service coordinator and dispatch team to include assigning tasks, setting team goals, and time/attendance recording. Monitor and encourage superior customer communications skills for all service department personnel. Possession of strong communication skills; ability to communicate successfully with a wide variety of individual personality types Conferring with customers as required for problem/solution resolution and proper supervision of equipment repair and maintenance. Take initiative in developing new methods and procedures for the service department as required Assist in technician performance reviews, and complete service team reviews Ensure all technician timecards are complete and accurate Monitor return to branch work orders and completed work orders for billing daily Conduct van inspections after each Technician meeting Participate in and bring value to all monthly team meetings Provide the Branch Operations Manager with technical expertise, as needed Monday through Friday daytime hours SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.

Are you a hands-on service leader who knows how to balance people, process, and performance? Do you take pride in keeping equipment running, teams motivated, and customers confident? Leppo Rents is looking for a Service Manager to lead our service department and play a key role in driving operational excellence, technician success, and customer satisfaction. This isn't just about managing repairs - it's about leading a team, improving uptime, and making a real impact at the location level. Standard Business Hours: 6:30am - 5:00 pm Monday through Friday Why Join Leppo Rents? At Leppo, our people are the reason we continue to be recognized as a best place to work year after year. When you join our team, you're stepping into a company that genuinely invests in its leaders. Leadership with influence - You'll partner closely with Rental, Sales, and Parts to support location profitability and customer success Strong support & resources - Modern service systems, OEM standards, and a team that values quality work Career growth - Paid training, leadership development, and opportunities to grow with the organization A culture that means it - We live by The Leppo Way : • We meet our commitments • We are thorough • We make good decisions • We ask questions Competitive pay & incentives -quarterly & annual performance-based bonuses Work that matters - Your leadership directly improves safety, efficiency, and customer experience What You'll Do As Service Manager, you'll oversee all aspects of service operations, ensuring equipment is safe, reliable, and ready when customers need it. Key responsibilities include: Leading daily service operations and technician workflow Managing diagnostics, repairs, and preventative maintenance for customer and rental fleet equipment Driving key performance metrics like turnaround time, technician productivity, and equipment uptime Ensuring work meets OEM and company quality standards Coaching, developing, and motivating technicians to exceed expectations Partnering cross-functionally to prioritize work and meet business demand Promoting a strong safety-first culture Supporting warranty claims, service communication, and customer relationships What We're Looking For 5+ years of service and maintenance experience 3+ years in a supervisory or management role Strong leadership, coaching, and communication skills Solid understanding of diesel engines, hydraulics, and construction equipment Comfort using service software and basic Microsoft Excel A customer-first mindset with a passion for team development (Trade school or technical certifications are a plus) Why Leppo Rents Leppo Rents is a trusted leader in construction equipment sales and rental. We succeed by delivering the best equipment, the best support, and the best people - and by creating a workplace where coworkers are respected, supported, and empowered to do their best work. Wage Range: $30-$33 Performance-based quarterly & annual bonuses Medical, dental, vision, FSA/HSA Life insurance, short- & long-term disability 401(k) with company match Paid holidays, PTO, floating holiday, community time off & parental leave Wellness incentive bonus Paid training & development Product & service discounts Branded apparel allowance (twice a year!) Celebration luncheons & milestone anniversary gifts Our Culture: The Leppo Way: We're more than a workplace-we're a team. At Leppo, we live by four simple commitments: We Will Meet Our Commitments We Will Be Thorough We Will Make Good Decisions We Will Ask Questions Working Conditions & Physical Requirements This position requires the ability to perform essential job functions with or without reasonable accommodation, including maintaining regular and punctual attendance. Duties may involve physical activities such as lifting, bending, twisting, pulling, pushing, and effective communication with others, in accordance with ADA, FMLA, and applicable federal, state, and local standards. Leppo Rents is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and experiences. Ready to lead a team that keeps customers moving? Apply today and build your future with Leppo Rents.

Working Title: HUMAN SERVICES SUPERVISOR I - SES - 60037500 Pay Plan: SES 60037500 Salary: $ 1,431.42 Bi-Weekly Total Compensation Estimator Tool The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders. Northeast Florida State Hospital (NEFSH) is a 613-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in Macclenny, was established in 1959 and is the largest state operated civil treatment facility. NORTHEAST FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY. TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION. This is a highly responsible and professional position serving as the Human Services Supervisor I - SES within the Transportation Department. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply. Specific Duties and Responsibilities include: * This position is responsible for supervising subordinates in the Transportation Department of a large civil mental health treatment facility. Providing transportation of individuals served to all treatment areas at NEFSH; medical treatment facilities off-grounds, (such as Baptist Medical Center, University Hospital Jacksonville, Shands Hospital, Fraser Hospital), physician appointments off grounds, boarding homes, nursing homes, adult congregate living facilities, halfway houses and other release centers; and provides transportation for individuals who are discharged or transferred out of state. Performs related assignments. * Oversees activities relating to dispatching, routing, and tracking vehicles. Receives and delivers messages from units for transporting individuals and staff on and off-grounds. Other information related to the operation of the vehicles is also transmitted via radio communications. * Assigns vehicles to units and or staff to attend activities and appointments off-grounds. Schedules all transportation staff to obtain maximum coverage and management excellence. Maintains daily minimal staffing required by controlling use/abuse of leave and minimizes use of overtime. Responsible for sending X-ray, Lab and Court Orders to outside appointments upon request and maintains log of the same. * Compiles and/or monitors daily, weekly and monthly reports of all medical appointments and hospitalizations off grounds. Ensures transportation vehicles are scheduled for proper maintenance and repairs in conjunction with the Automotive Equipment Mechanic Reviews information to reduce cost of controllable expenses. * Responsible for receiving records of departures and arrivals, as well as mileage for all trips away from NEFSH; reviews daily mileage traveled within hospital grounds. * Assists in writing/recommending policies and procedures, interprets and administers policies as directed. Maintains current information of NEFSH policies and procedures and processes routine items within established guidelines. Serves on various committees in addition to meeting with other disciplines regarding transportation * Orders supplies monthly form Warehouse after checking stock levels to reduce cost of controllable expenses. Completes purchase requisitions for specialized or adaptive equipment for resident transportation needs. Prepares Requisition and maintains inventory of supplies, forms and equipment for the department. * Performs other duties as assigned. Knowledge, Skills and Abilities required for the position: * Knowledge of the principles and practices of health care or the behavioral sciences. * Knowledge of supervisory principles and practices. * Ability to participate as a team member in the screening and admission of clients. * Ability to conduct inservice training in the areas of self-help, personal hygiene and resident living. * Ability to develop methods for reporting changes in clients' vital signs and behavior. * Ability to insure that safety precautions are implemented and hazards are removed. * Ability to identify and follow through on needed maintenance work. * Ability to coordinate the custodial upkeep and cleanliness of a unit. * Ability to supervise people. * Ability to determine work priorities, assign work, and ensure proper completion of work assignments. * Ability to communicate effectively. * Ability to establish and maintain effective working relationships with others. * Ability to understand and apply applicable rules, regulations, policies and procedures. Minimum Qualifications: * 4 years of experience working in a medical, psychiatric, nursing, or childcare setting; working with developmentally disabled persons and/or 2 years of supervisory experience. * Class E Driver License. Candidate Profile (application) must be completed in its entirety. * Include supervisor names and phone numbers for all periods of employment. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of responding to qualifying questions and entering work history. * If you experience problems applying online, please call the People First Service Center at **************. Benefits of Working for the State of Florida: * Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits. * For a more complete list of benefits, visit ***************************** DCF EMPLOYMENT DISCLOSURES US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement. BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. #SAMH The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

The Customer Success Manager - Corporate Accounts is responsible for collaborating with, growing and supporting the operational, pricing and administrative needs of Corporate Account customers, the largest customer segment by potential. Customer Success Manager responsibilities and essential job functions include, but are not limited to the following: Develop and maintain strong relationships with customers, as assigned by the Corporate Accounts Manager, understanding their needs and ensuring their satisfaction with provided services. Serve as the primary point of contact for customers regarding day-to-day activities, serving as the liaison between the company and the customer, and facilitating communication between them and other departments within the brokerage, such as Sales, Operations and Finance Create logistics solutions and solicit opportunities for account growth. Work to increase the volume of business with existing Corporate Account customers while, also, focusing on customer retention strategies. Monitor delivery of services to Corporate Account customers, ensuring that their requirements are met efficiently and effectively. This will involve oversight of shipments and resolving any issues that arise. Address and resolve customer concerns and complaints in a timely and effective manner, ensuring that their experiences with the company remain positive. Collect and analyze customer feedback on provided services, and make recommendations to Customer Service Manager on service/process improvement. Collaborate with sales and operations teams, devising sales strategies and logistics solutions to ensure that customer needs are understood and met Track and report on key performance indicators (KPIs) related to customer satisfaction and service delivery. Monitor market trends and industry developments to provide customers with informed and up-to-date advice and solutions. Assist in bid preparation focused on strategic analysis in tandem with Pricing and Carrier Procurement. Regular and reliable attendance, with or without reasonable accommodation, is an essential function of this position and is crucial for maintaining workflow and productivity. The above job functions are illustrative of the duties and responsibilities associated with this position and are not intended to be all-inclusive. Employee may be asked to perform other related duties to meet the ongoing needs of the organization. Qualifications, Knowledge, Skills and Abilities: High School Diploma or GED; Bachelor's Degree preferred. Account Management experience; within a 3rd party logistics environment preferred. Previous experience in some or all of the following modes: refrigerated, dry van, expedited, flatbed, oversized, intermodal preferred. Sound decision-making abilities to resolve inquiries independently while adhering to company guidelines. Proficient in both written and oral communication. Capable of clearly and effectively conveying information and presenting to internal and external business partners. Strong interpersonal skills and a collaborative mindset to work effectively with internal teams and external partners. Proficient in building and maintaining positive relationships with colleagues, customers, and stakeholders. Ability to actively listen and empathize to understand customer needs and provide personalized support. Ability to be proactive, strategic and detail-oriented with a strong commitment to quality, efficiency and effectiveness. Ability to diffuse and respond effectively to situations involving intense pressures and/or unpredictable persons. Ability to multitask and shift focus in a fast-paced, dynamic and evolving logistics environment with rapidly changing priorities, meet deadlines, work well under pressure, prioritize work and maintain discretion on confidential matters while maintaining a positive attitude and providing unmatched customer service. Proficient in utilizing various technology platforms, including Microsoft Office Suite (Word, Excel, Outlook). Ability to read, write and speak English fluently. Ability to maintain regular and reliable attendance, with or without reasonable accommodation.

Global Online Partners™ is a provider of online outsourcing services for SAP Partners. The company is oriented to offer innovative and flexible forms of delivery, as an alternative to traditionally on-site SAP consulting services. Focused primarily on the SAP Ecosystem, Global Online Partners™ arises as an independent and differentiated companion of SAP, providing a selection of private-label services to the SAP Partners, intended to increase its capabilities to better serve their own customers. ************************************ Job Description The Client Delivery Manager serves as primary point of contact for Cloud Customers of Enterprise Cloud Services, mainly focusing on HANA Enterprise Cloud (HEC), S/4 HANA private cloud edition, S/4 HANA Cloud extended Edition, HANA Enterprise Cloud advanced Edition and Cloud Application Services (CAS). The Client Delivery Manager drives end-to-end customer engagement from signature onward, particularly customer on boarding, continuous service delivery, release and maintenance project initiation, architecture and governance coaching, relationship management, and renewal initiation. Beside that the Client Delivery Manager is expected to maintain customer satisfaction through issue mitigation and escalation management, to build strong relationships with key customer stakeholders and helping customers maximize the value of their partnership. Additionally, the Client Delivery Manager bears commercial responsibility for the engagement and creates up sell opportunities. MAIN RESPONSIBILITIES · Engagement Management · Conducts regular / quarterly business review meetings with the customer to discuss the service quality · Delivers a quarterly balanced scorecard with KPI's to ensure overall customer satisfaction (performance review) · Proposes and discusses improvement potential · Conducts service and business planning meetings to understands customer business needs explains aspects of SAP's overall cloud strategy and the growing portfolio: to ensure adoption of S/4HANA and cloud standardization and to drive transformation towards SAP Cloud Solutions Qualifications · +10 years of work experience · Excellent customer focus / Networking / Relationship Building · Results-driven / Self-organized / Decision making · Knowledge of one or more functional business processes (Logistic, Finance, etc.) · Project Management Fundamentals · Strategy Consultant · Lean Fundamentals · ITIL knowledge and skills are beneficial (Foundation Level) · Infrastructure know-how and technical understanding · Understand Cloud business and SAP Cloud models / solutions / operation processes · Technical and application expertise for different cloud solutions (min. HEC & S/4 HANA) · Understanding of escalation handling and procedures · Excellent knowledge of English language, written and oral. Additional Information Demonstrable experience in the Information Technology industry in the areas of project management and strategy consulting. Good understanding of the dynamics of the SAP solutions.

The Service Verification Supervisor (SVS) is responsible for ensuring the timely completion of services and providing necessary reports and deliverables as required under the Service Agreement. The SVS will verify service delivery in real-time and through post-service reports using tools such as Vison, 3rd Eye, and Drive Cam. The SVS will coordinate with Dispatch and Supervisors to issue recovery assignments and inform the Field Operations Manager (FOM) of any deficiencies. The SVS ensures that all daily scheduled services are completed, and recovery of non-compliant services is carried out within strict contractual timeframes. Key Responsibilities: · Verify service delivery in real-time and through post-service reports. · Utilize tools such as Vison, 3rd Eye, and Drive Cam for service verification. · Coordinate with Dispatch and Supervisors to issue recovery assignments. · Inform the Field Operations Manager (FOM) of any service deficiencies. · Confirm deficiencies are corrected and document. · Ensure all daily scheduled services are completed for the County Operation. · Manage and oversee service verification platforms. · Communicate effectively with contract administrators. · Utilize GFL's routing software to establish and monitor routes, maximizing routing efficiencies. · Routing and Logistics Responsibilities: o Develop and implement efficient routing plans to optimize service delivery. o Monitor and adjust routes to ensure timely completion of services. o Coordinate logistics to support service operations and recovery assignments. o Analyze routing data to identify areas for improvement and implement solutions. o Collaborate with local operational teams to ensure seamless logistics and routing processes. Qualifications: · Strong technical aptitude and operational background. · Ability to manage large amounts of data. · Effective communication skills with contract administrators. · Experience with service verification systems and tools (Vison, 3rd Eye, Drive Cam). · Proficiency in using GFL's or similar routing software. · Ability to work collaboratively with local operational teams and supervisors. · Routing and Logistics Qualifications: o Experience in developing and managing routing plans. o Strong understanding of logistics and routing. o Ability to analyze routing data and implement improvements. o Proficiency in logistics software and tools. o Strong problem-solving and analytical skills. Preferred Skills: · Waste Industry Experience · Experience in a similar role within the service industry. · Database Management · Strong problem-solving and analytical skills. · Ability to work under pressure and meet tight deadlines. · Leadership and team management experience. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact ******************************* This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential. Essential Duties and Responsibilities: Team Member Training and Execution ✓ Cajun Hospitality/ TIP-TOP ✓ Suggestive Selling ✓ Service Basics ✓ H.E.A.R.T. ✓ Manage Alerts ✓ Drive Thru service with speed initiatives ✓ Cross-training of team members and PA completions ✓ Echo communication from Service Team to Production Team ✓ LTO training of procedures and follow-up of the execution ✓ Onboarding of new Service Team Members (includes orientation, training, and follow-up on PA) ✓ 5-day New Hire Training plan executed, schedule NH and cross training ✓ Developing a Pros Team or crew trainers ✓ Completing and analyzing the Service Tracker Administrative Work ✓ Weekly forecasted sales to be submitted to RGM by EOD Monday ✓ Weekly Food and chicken orders ✓ Weekly writing of schedule to be submitted to RGM by EOD Tuesday ✓ Weekly review and goal setting for the shift huddles ✓ Weekly review and goal setting for the restaurant's rSuccess Scorecard /ACR ✓ Handling guest complaints and Qualtrics alerts ✓ All management team and team members have access to Popeyes Academy ✓ Tracking the progress of team members and the management team in the Popeyes Academy ✓ Document smallwares that needed to be purchased for the service area by completing the Smallware Inventory in Zenput. Restaurant Follow Up ✓ Communicates with the RGM regarding ongoing issues with the production and service team ✓ All Daily tasks for the Image Calendar completed in Zenput ✓ Dining room and packing areas are neat, clean, and organized ✓ Curb Appeal - landscaping, corners of the parking lot, signage, drive-thru menus, trash cans ✓ Cashier/Drive-Thru areas are neat, clean, and organized ✓ Marketing Materials, POPs, and table tents are in good condition ✓ Proper FOH closing procedures are being followed ✓ Accountable for Drive-thru times ✓ Service Tracker completed daily ✓ IDMB/ODMB and Music in working condition Working Hours -Works 45-50 hours per week. (The first 40 hours are the regular hourly rate while the excess hours are a time-and-a-half rate) Benefits: • Dental insurance • Employee discount • Health insurance • Life insurance • Paid time off • Vision insurance Work schedule Day shift Night shift Overtime Weekend availability Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k)