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Customer service manager jobs in Gulfport, MS - 151 jobs

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  • Plant Manager

    TRS Staffing Solutions 4.4company rating

    Customer service manager job in Gulfport, MS

    Our client, a leading manufacturer of disposable food packaging products, is seeking a Plant Manager to join their team in Quitman, MS where they manufacture Styrofoam cups. Duties and Responsibilities Lead and manage facility Mentor a high-performing leadership and plant team, fostering a culture of accountability, innovation, and continuous improvement Drive world-class safety performance with a zero-incident mindset Deliver on all key KPI targets: Safety, Quality, Service, Cost, and Operational Excellence Achieve world-class OEE and proactive maintenance excellence Collaborate cross-functionally to align the plant's operations with broader business strategies RequirementsProven experience as a Plant Manager or above (scope 200 employees, 24/7 preferred) Demonstrated success in developing, and retaining a high-performing, results-driven leadership team Deep knowledge of Lean Manufacturing principles and systems A servant leadership mindset with the ability to inspire, engage, and empower Strong interpersonal and communication skills to influence stakeholders at every level Experience working with EPS or similar manufacturing processes preferred
    $44k-79k yearly est. 4d ago
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  • Gospel Service Lead Musician

    Ladgov Corporation

    Customer service manager job in Biloxi, MS

    Job Description JOB TITLE : Gospel Service Lead Musician Provide instrumental and accompaniment music to support rehearsals and worship services, including congregational and choral selections. Be able to proficiently play at least one instrument in support of a gospel/contemporary style worship service. It is preferred to be able to play piano, drums, guitar, bass guitar, and/or other basic instruments. Shall be familiar with and able to read sheet music and accompany a variety of contemporary, gospel and traditional worship styles . Coordinate with the Gospel Music Director and Gospel Service Chaplain to play selections appropriate for Sunday worship and special programs. EDUCATION & QUALIFICATIONS : Two (2) years' experience performing worship and music services for a Protestant church/chapel Active membership/attendance at a Protestant church/chapel with a letter of endorsement from their current pastor/chaplain. A positive, self-directed, motivated character with the ability to interface well within the pluralistic atmosphere of the Air Force Chaplaincy. Powered by JazzHR 1uLW4dSBsY
    $38k-80k yearly est. 6d ago
  • Customer Care Manager - State Farm Agent Team Member

    Bryan Jacobs-State Farm Agent

    Customer service manager job in Gulfport, MS

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Paid time off Profit sharing Training & development You May Be a Great Fit as a Customer Care Manager at Bryan Jacobs - State Farm Insurance if: Youre the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 1613 25th Ave Gulfport, MS, 39501 At Bryan Jacobs State Farm, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions. Responsibilities Manage customer inquiries and support daily service activities. Coordinate team communication to maintain efficient workflows. Assist with account updates, billing inquiries, and policy reviews. Track service metrics and report progress to the agent. Support community engagement and customer outreach initiatives. Qualifications Excellent communication and organizational skills. Strong attention to detail with the ability to manage multiple priorities. Prior experience in customer service, office management, or administrative support preferred. Must be able to obtain applicable state insurance licenses.
    $24k-39k yearly est. 2d ago
  • Client Service Manager

    Arthur J Gallagher & Co 3.9company rating

    Customer service manager job in Gulfport, MS

    Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We are seeking a Client Service Manager to join our growing team! The ideal candidate is someone who is passionate about building relationships with clients, will collaborate with the team to achieve goals, constantly seek improvement, and will demonstrate the value Gallagher can provide. How you'll make an impact * Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner. * Secure existing business and drive the sale of additional services and lines of coverage. * Nurture relationships with your clients * Conduct periodic audits to ensure compliance standards and service levels are met. * Maintain accurate client and policy data and documents within your Gallagher systems. * Use Gallagher's technology to improve productivity and quality. Skills for Success: * Previous commercial insurance knowledge and experience managing client relationships. * Ability and desire to deliver an exceptional client experience * Develop a professional rapport with internal and external partners * Utilize your resilient and adaptable mentality in the face of shifting priorities * Eagerness to collaborate with all Gallagher teams and employees About You Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience Property and Casualty License Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen. Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner. #LI-JC1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: * Medical/dental/vision plans, which start from day one! * Life and accident insurance * 401(K) and Roth options * Tax-advantaged accounts (HSA, FSA) * Educational expense reimbursement * Paid parental leave Other benefits include: * Digital mental health services (Talkspace) * Flexible work hours (availability varies by office and job function) * Training programs * Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing * Charitable matching gift program * And more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
    $38k-63k yearly est. 3d ago
  • Industrial Client Service Leader - Electric Utilities

    CDM Smith 4.8company rating

    Customer service manager job in Biloxi, MS

    can be based in any of our CDM Smith offices *** CDM Smith is seeking an Industrial Client Service Leader to help further accelerate our successfully growing business with electric utility clients across the US. This person will lead our growth in the utility sector by identifying promising new opportunities, winning exciting new projects and growing key client accounts. This individual will bring experience identifying and selling consulting, engineering, design-build and EPC (engineer, procure, construct) projects to electric utilities including T&D, substations, generation, civil works, geotechnical, and environmental projects.. This individual has helped utility clients successfully implement power grid upgrades, expansion, resilience, and sustaining capital projects and programs as well as general infrastructure and facility capital projects, comply with environmental requirements, or address other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by: - Leading business development, client engagement, client service management, and strategic marketing for multiple major utility clients in the U.S. - Developing and maintaining high value relationships with utility clients - Growing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projects - Collaborating with our award-winning technology group to stay at the forefront of leading-edge tools that improve project delivery for clients - Implementing short and long-term strategies that contribute to the growth and profitability of CDM Smith **Job Title:** Industrial Client Service Leader - Electric Utilities **Group:** IND **Employment Type:** Regular **Minimum Qualifications:** - Bachelor's degree. - 12 years of related experience. - Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. -Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** - EPC business development experience in industrial markets with demonstrated client relationship building in the investor-owned and publicly-owned power utility sectors. - Bachelor's or Master's degree in engineering preferred - Excellent interpersonal and communication skills. **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 30% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $119,829 **Pay Range Maximum:** $209,726 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $56k-74k yearly est. 60d+ ago
  • ASU Plant Manager - DeLisle, MS

    Matheson Tri-Gas, Inc. 4.6company rating

    Customer service manager job in Pass Christian, MS

    JOB TITLE - ASU Plant Manager The Air Separation Plant Manager has overall responsibility for employee's and Production of cryogenic materials and pipeline gases at the site. These duties include Quality control (FDA compliance, Food Safety compliance), Safety (OSHA compliance, ISO compliance, and Environmental compliance), Managing personnel (Scheduling work hours, and training), Equipment maintenance (scheduling maintenance, MOC management, Capital Request management) and Accounting of plant costs. Essential Functions Plant reliability and scheduling of operation. Achieve all production, efficiency, quality and budgetary targets. All Personnel hiring, training and discipline. Coordination of all plant maintenance. Coordination of plant personnel work scheduling. Payment of plant cost incurred at a local level. Coordination of and local oversight of Distribution activities. Product release quality control. Bulk product customer relations at the local level. Plant reports to Corporate. Support sales staff. Coordinate all activities with Bulk Logistics. Qualify and supervise vendors and contractors. Assist department head with data and budgetary preparations and presentations. Public speaking Presentation preparation. Required for All Jobs Performs other duties as assigned Complies with all policies and standards Knowledge, Skills and Abilities Ability to schedule and manage personnel Understanding of Analytical principles Basic Computer skills On call for plant needs of any kind, (Personnel, Equipment, Customer problems) Understanding of General Accounting Techniques Public speaking * Presentation preparation. * Ability to schedule and manage personnel * Understanding of Analytical principles. * Basic Computer skills. * On call for plant needs of any kind, (Personnel, Equipment, Customer problems) * Understanding of General Accounting Techniques PHYSICAL DEMANDS/WORKING CONDITIONS Stationary Position - Occasionally Move/Traverse - Occasionally Stationary Position/Seated - Constantly Transport/Lifting - Rarely Transport/Carrying - Rarely Exerting Force/Pushing - Rarely Exerting Force/Pulling - Rarely Ascend/Descend - Rarely Balancing - Rarely Position Self/Stooping - Rarely Position Self/Kneeling - Rarely Position Self/Crouching - Rarely Position Self/Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling -Rarely Communicate/Talking -Constantly Communicate/Hearing -Constantly Repetitive Motions -Frequently Coordination -Frequently Mental Demands Comprehension: The person in this position must be able to understand direction and adhere to established procedures - Frequently Organization: The person in this role must be able to gather and classify information - Occasionally Reasoning and Decision Making: The person in this role must use logic to make decisions quickly and effectively - Frequently Communication: The person in this position must be able to express and exchange ideas and meaning with colleagues - Constantly Resilience: The person in this position needs to adapt well in the face of workplace stressors such as customer service complaints and juggling competing priorities - Frequently Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability
    $76k-99k yearly est. 9d ago
  • Assistant Manager - Quick Service Outlets - Beau Rivage

    MGM Resorts 4.4company rating

    Customer service manager job in Biloxi, MS

    Biloxi, Mississippi The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As the Assistant Manager for our Quick Service Outlets, you'll play a key role in leading several of our fast-paced dining experiences. From coffee and quick bites to convenient grab-and-go options, you'll oversee daily operations to ensure smooth service, consistency, and exceptional guest satisfaction. With your approachable leadership and energy, you'll motivate your team to create those small but memorable moments that keep guests returning time and again. If you're passionate about hospitality and excited to grow your career in an iconic resort setting, we'd love to have you apply and join our team. THE DAY-TO-DAY: * Make daily floor plans per shift to ensure proper rotation and coverage of stations. * Supervise floor service in the dining room during hours of operation. * Perform employee evaluations and manage issues related to attendance records. * Maintain communication with the Chef on all food service and menu issues. * Communicate with management, chefs, and culinary staff to fulfill and address any issues or needs of the guests or employees. * Maintain direct communication with guests for special requests and large party reservations. THE IDEAL CANDIDATE: * Must be 21 years old or older. * Must have a High School diploma, GED or equivalent. * 2+ years of prior relevant experience. THE PERKS & BENEFITS: * Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. * Free meals in our employee dining room. * Healthcare, financial, and time off benefits. * Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. VIEW JOB DESCRIPTION: ************************************************************************** Are you ready to JOIN THE SHOW? Apply today!
    $25k-31k yearly est. 15d ago
  • Security Operations Manager - Secret Security Clearance Required (#92)

    Sunstates Security 3.8company rating

    Customer service manager job in Biloxi, MS

    Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence. We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success. Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America's fastest-growing private companies. At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country's leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career. Job Skills / Requirements Sunstates Security has an immediate opening for a talented and motivated Operations Manager to manage multiple accounts for the Pascagoula, MS area. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers. ** We are seeking candidates with Government Secret Clearance. ** Due to required travel and day-to-day operations for the area the Operations Manager must reside within a reasonable distance to Pascagoula, MS. This position offers a full compensation package up to $74,000 - which includes -- Base salary - paid weekly Annual performance-based bonus Additional monthly vehicle allowance Mileage paid at current IRS rate Full medical, dental, vision, and life insurance coverage 401k plan with company match Generous PTO Tuition assistance The Operations Manager will assist in the administration of the region by: • Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel. • Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork. • Training subordinate supervisors on software systems, procedural guidelines, and company policies and enforcing consistency in policy practice. • Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues. • Carrying out site assist visits and audits in accordance with the Quality Assurance program. • Coordinating with Regional Manager and Regional Director to establish branch goals and objectives and communicate these with branch staff. • Working with sales and marketing to identify and develop new business opportunities. The requirements for the Operations Manager include: • Bachelor's degree from a four (4) year college or university and three (3) or more years of related experience and supervision in the security industry. • Excellent organizational, leadership, communication, and time management skills. • Ability to qualify and be issued a security officer license in all areas under command. • Computer literacy in MS Office. • Valid driver's license and good driving record. • Ability to travel and regularly visit all site locations for the Pascagoula region and surrounding areas. May perform other duties as assigned by Management and in coordination with the Branch Manager. Education Requirements (All) Bachelor's Degree from 4 year college/university Associates Degree Certification Requirements (All) Secret Clearance Additional Information / Benefits The Sunstates customizable benefits package includes the following minimum components: Affordable Care Act compliant Medical Benefits Program Dental Insurance Program Free Life Insurance Disability Insurance Paid Time Off & Bereavement Leave Paid Holidays Direct Deposit or Pay Cards Employee Incentives Referral Bonuses Employee of the Month Award Education Reimbursement Service Awards Employee Involvement Initiatives Management Mentoring and Support Career Advancement 401K program Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans! Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Performance bonus This job reports to the Regional Manager This is a Full-Time position 1st Shift, Weekends.
    $74k yearly 25d ago
  • Retail Bank Service Manager

    Merchants & Marine Bank 4.0company rating

    Customer service manager job in Ocean Springs, MS

    Are you looking for a great career opportunity that offers growth and an opportunity to support your local community? All while working in a team-oriented, family-like atmosphere? At Merchants & Marine Bank, we're committed to attracting and retaining talented employees who are committed to our core values of Community, Relationships, and Personal Service. We are looking for a Retail Bank Service Manager who wants to be a part of a friendly and high-functioning team that is committed to providing exceptional service to the customers they serve. Success for this individual would be building relationships with internal and external customers, ensuring the customer receives an excellent experience, and influencing change to enhance efficiencies. Merchants & Marine Bank has been proudly serving the communities along the Gulf Coast since 1899. Why Work for Us By joining our team, you can expect opportunities to enhance your personal skills as well as grow professionally. Benefits and Total Rewards The well-being of our team members is important to building our strongest future. Our Benefits and Total Rewards program provides team members with a competitive benefits package that includes the following: Retirement - 401k Medical, Vision, and Dental Insurance Telemedicine Term Life, AD&D and Disability Plan Employee Assistance Program Paid Time Off Paid Holidays (11) Tuition Assistance Fitness Center Reimbursement Job Summary: The RBSM is responsible for all operational, compliance, and customer experience initiatives within their assigned bank location and in accordance with the bank's established policies. The RBSM reviews and implements policies and procedures as well as supervises activities of the Retail Banker I / Retail Banker II. Essential Functions and Responsibilities: Ensures a consistent and positive customer experience, including managing daily workflows, accuracy, and timeliness for transactions and processing within the branch. Oversees various aspects of daily Retail Operations, including but not limited to daily cash ordering and reconciliation; manages and coordinates resolution of RB and branch cash balancing problems and RB tickler systems in compliance with bank policies and procedures. In conjunction with the Retail Bank Manager, serves as the subject matter expert in the bank's deposit product suite to include ancillary products. Conducts branch self-audits and supervises the compilation of all reports. Ensures all retail-focused collateral material, including brochures, posters, signage, and other marketing material, is current and consistent with Bank standards. Identifies opportunities and candidates for various bank products to enhance our overall customer relationships. Works in conjunction with RBM in implementing and monitoring banks customer on-boarding program. Responsible for training new RB I, RB II to include refresher, system enhancements, policy, and procedure changes. Ability to serve in a backup capacity to Retail Bankers on operational and platform sides. Identify, train, and coach mentors for training purposes. Ensures all Compliance training is completed in a timely manner. Remains informed and comfortable with product enhancements, sharing this information in weekly staff meetings that ensures a consistent delivery throughout the Bank. Embrace and assist in conducting quarterly core value meetings. Performs all other duties as assigned. For more information, contact *********************. Qualifications Qualifications: Bachelor's Degree in Finance, Business Administration, or related field preferred. A high school diploma or equivalent is required. Five or more years of experience in Banking or comparable finance management experience. Demonstrated customer service, interpersonal, and communication skills. Must be proficient with Microsoft Office products with strong data entry skills with a high attention to detail. Must possess exceptional time management skills with the ability to organize, prioritize, and perform multiple tasks simultaneously. Must possess strong leadership, teamwork, problem-solving, and analytical skills. Working Conditions & Physical Requirements: Office environment but may have infrequent occasions to work outdoors. 40 hours per week, Monday through Friday. Overtime or extended hours occasionally. Some travel may be necessary to other businesses, customers, and branch locations. The employee is frequently required to operate a computer, printer, copy machine, calculator, telephone, and/or other office equipment. The employee frequently exchanges information with others and must be able to do so in an effective manner. Must have the ability to communicate clearly and effectively, both verbally and in writing, and across a variety of audiences.
    $39k-63k yearly est. Easy Apply 6d ago
  • Manager, Field Service

    Genpt

    Customer service manager job in Slidell, LA

    MI Field Service Manager is responsible for planning, managing, reviewing, and executing the field service operations to achieve output and quality objectives of one (1) field service shop with large scale sales. This role is responsible for hiring, training, coaching a team of one to five or more employees including but not limited to Field Service Technicians, Field Service Supervisors, CS Representatives, and Clerical/administration. JOB DUTIES Manages and review all operating expenses at assigned facility. Manages hiring and firing of all personnel at assigned facility. Manages all inventory items assigned to facility. Oversees and review all safety and financial audits. Makes sure the location has a schedule board and it is updated daily. Makes sure all Field Service team members understand and follow all procedures and processes implemented by CI team. Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency. Develops a documented succession plan for their location. Provides coaching and feedback to all employees. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Specific knowledge of field service duties required. Ability to work with the team in the field when the need arises. Ability to maintain a positive attitude and productive, driven work ethic required. Strong interpersonal, analytical, and problem-solving skill required. Ability to remain calm and clear-headed in an emergency required. Good communication skills required. Willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date; DOT preferred. Must be in alignment with company drug free workplace and other required customer regulatory requirements. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. The employees is regularly required to lift/carry up to 50 pounds as well as the ability to lift bulky objects. The employee is regularly required to use neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling. Working conditions may be indoor and/or outdoor. Noise level may be loud at times. SUPERVISORY RESPONSIBILITY: 2-5 Direct Reports BUDGET RESPONSIBILITY: Yes COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $50k-86k yearly est. Auto-Apply 60d+ ago
  • Service Manager

    Walk On's Sports Bistreaux

    Customer service manager job in Slidell, LA

    Job Description: Service Manager Position Classification: Full-Time / Exempt Reports To: General Manager The Service Manager leads and motivates the Front of House (FOH) team to deliver exceptional guest experiences while driving sales, profitability, and operational excellence. This role combines hands-on leadership, adherence to Walk-On's standards, and support of a positive, team-focused environment. Key Responsibilities Guest Experience & Service Excellence Ensure consistent execution of Walk-On's recipes, portioning, and service standards. Supervise bar operations to maximize profitability and ensure compliance with beverage laws. Maintain high standards of cleanliness, safety, and guest satisfaction. Fill in where needed to ensure smooth operations and outstanding service. Team Leadership & Development Train, coach, and evaluate FOH team members to maintain high performance. Provide feedback, enforce policies, and administer fair and consistent corrective action. Promote teamwork, accountability, and a fun, positive work environment. Operational & Financial Management Prepare schedules, reports, and other operational documentation accurately and on time. Monitor labor and controllable costs while ensuring all positions are staffed appropriately. Ensure proper receiving, storage, and inventory control for all products and equipment. Support marketing, advertising, and promotional initiatives to drive sales. Compliance & Safety Comply with all federal, state, and local regulations, including labor, health, and safety requirements. Follow company policies and procedures for cash handling and restaurant operations. Requirements Minimum 2 years of management experience in a full-service, high-volume restaurant. Proven success in leadership and operational management. Strong communication, organization, and team-building skills. Ability to work collaboratively with management and staff to achieve results. Must be able to work nights, weekends, and holidays as required. The Walk-On's Way We lead with heart, hustle, and hospitality. Our Service Managers set the tone for the guest experience and inspire a culture of teamwork, energy, and excellence in every shift. Equal Employment Opportunity (EEO) Walk-On's Sports Bistreaux is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members. Employment decisions are based on merit, qualifications, and business needs. This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
    $50k-86k yearly est. 60d+ ago
  • Service Manager (33983)

    Rr Living

    Customer service manager job in Slidell, LA

    Service Manager Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special. The Service Manager is responsible of the oversight for a variety of maintenance tasks: performing make-readies, plumbing, pool maintenance, carpentry, painting, grounds maintenance, expediting service requests and all associated maintenance tasks required to ensure the health, safety and comfort for residents. The Service Manager is responsible for creating and maintaining excellent public relations for the corporation and for the community as well as leading the service team and planning out onsite projects, delegating tasks and managing all maintenance related issues. Responsibilities: Manages the physical operations of the community including but not limited to Housekeeping, grounds and capital projects, HVAC, appliances, maintenance equipment, external contractors, plumbing, pool operations, and electrical systems. Constant communication with all team members regarding maintenance needs; ensures timely response to requests. Partners with vendors, and outside contractors to review and/or develop renovation and new construction plans as needed Monitors and maintains proper inventory levels; partners with Community Manager to authorize purchase orders for supplies and equipment. Ensures all fire and safety inspections are completed. Responsible for property following all safety policies, procedures, and regulations and is knowledgeable with city and state building codes to ensure compliance Alongside Community Manager, Implements and monitors department budget; manages expenses within approved budget constraints. Trains, supervises, motivates, and develops maintenance team; manages schedules and workflow. Supervises all work orders and make ready apartments are completed in a timely fashion to ensure resident satisfaction as well as ensuring all Grounds are to company standard. Supervises all Pool Maintenance: Backwash filters. Vacuum pool. Skim pool. Maintain required chemical levels. Qualifications Requirements General education: High School diploma or equivalent is preferred. Specialized Education/Training/Experience - HVAC and CPO certifications. This position requires "on call" responsibilities as reasonably necessary to lease and deal with maintenance emergencies. Achieve Fair Housing certification prior to interaction with prospects or residents. Knowledge of OSHA laws and regulations. Participate in training in order to comply with new or existing laws. Excellent leadership skills and ability to motivate team members Strong organizational, problem-solving, and analytical skills Ability to manage priorities, workflow and delegate tasks Be able to work evenings and weekends. Ability to work efficiently and effectively on an independent basis. Excellent human relation skills: tenant interaction is required. Must be willing and able to learn new maintenance technologies. Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community. Comply with expectations as demonstrated in the Employee Handbook. RR Living Values Be Your Best. Do Your Best We celebrate individualism, collaboration, and inclusion. Our associates are the best in the business, exemplifying that which we celebrate as an organization. Recognizing happiness and great attitudes are contagious, we hold ourselves and each other accountable. Success begets success and happiness begets happiness. Honesty, Integrity, and an Unwavering Commitment to Excellence Excellent resident experiences are our specialty, recognizing the unique challenges of rentership. We provide a wonderful place to call Home, striving to do what is often missed -- creating unparalleled living experiences for our residents, incredible opportunities for our associates, and impressive revenues for our partners & owners. Simply put, we Care. Empowered Associates, Obsessively Purpose-Driven and Stronger Together Success, a people-centric approach, and revenue growth are not independent of each other. We operate as one team. deliberate in the actions taken to drive revenue and improved valuation for owners & investors. As happy performers, our associates are an engaged team empowered to work together to achieve our common goals, making us an unstoppable successful organization. The Magic is in the Details Recognizing that residents choose to live where they can be proud of residing, we understand that details matter. Our teams provide personalized service that exceeds expectations and creates unique neighborhood-like environments. From elite resident events to local partnerships within our market, we strive to provide only the best for those we serve. Passion and Care Defines Our Team Recognizing that our passion for providing homes is a special calling, we answer with respect and resolve to do and be the best. We are good citizens making a positive impact in the greater community through philanthropy and volunteering locally. Everyone is uniquely important and we strive to create meaningful Moments That Matter for our residents, associates and shareholders.
    $50k-86k yearly est. 6d ago
  • Retail Customer Service Supervisor

    Petsmart 4.3company rating

    Customer service manager job in Slidell, LA

    PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you * Paid Weekly * Health & Wellness Benefits * 401k Plan with company match * Paid Time off for full-time associates * Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: * Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions. * Validates completion of assigned operational messages and engagement video compliance. * Supports the various Services businesses as needed when the Experience Leader is not available * Delegate and validate completion of daily tasks. * Leads and directs associates when acting as the Leader on Duty * Address and administer associate complaints and grievances. * Recognizes and celebrates associates driving overall associate engagement. Brand Integrity and Overall Store Experience: * Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns. * Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics. * Responsible for live pet sales and pet adoptions. * Supports with monthly live cycle counts, addresses discrepancies. * Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives. * Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience * Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies. * Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics. * Ensures a safe environment for our associates, pets, and pet parents. * Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. * Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards. * Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. * Assists and works in other departments as required. Other duties may be assigned. * Follows all company policies and procedures. Qualifications * 2+ years of retail experience in a customer-focused environment. * Leadership experience preferred. * Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed. * Proficiency in computer applications. * Strong written and verbal communication skills. * Ability to react under pressure and maintain composure. * Strong organizational skills and attention to detail. Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor. * Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment * Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. * While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at ********************************* Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
    $26k-35k yearly est. Auto-Apply 45d ago
  • Service Leader

    Chipotle Mexican Grill 4.4company rating

    Customer service manager job in Slidell, LA

    CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. WHAT YOU'LL DO * In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: * Making sure great tasting, high quality food is served * Helping to resolve food quality issues * Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed * Helping to resolve customer incidents and working to ensure positive customer experiences * Helping to monitor crew breaks, shift changes, shift meetings, and line schedules * Developing and cross training all front of house Crew * Assisting with Crew performance reviews * Developing future Service Leaders * Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork * Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary * Ensuring the proper quantity of supplies are available as needed WHAT YOU'LL BRING TO THE TABLE * Be able to understand and articulate Chipotle's Food With Integrity philosophy * Have knowledge and experience of cash handling policies and procedures * Have knowledge of Food Safety and health department matters * Have familiarity with office paperwork * Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location * Have a high school diploma * Have restaurant experience WHAT'S IN IT FOR YOU * Tuition assistance (100% coverage for select degrees or up to $5,250/year) * Free food (yes, really FREE) * Medical, dental, and vision insurance * Digital Tips * Paid time off * Holiday closures * Competitive compensation * Opportunities for advancement (80% of managers started as Crew) WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit ***************** Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Job Restaurant Management Job Posting 01/11/2026 Job Number JR-2024-00009471 RefreshID JR-2024-00009471_20251222 StoreID 02937
    $29k-49k yearly est. 6d ago
  • Assistant Manager - Truck Service

    Travelcenters of America 4.5company rating

    Customer service manager job in Slidell, LA

    There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. **Job Summary** Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. The Truck Service Assistant General Manager provides vital support to the General Manager in leading the marketing and operations functions of the Truck Service department. This individual assists in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner. The Assistant General Manager helps ensure we are returning every traveler to the road better than they came! **In this role, you can expect to:** + Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.) + Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy + Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements + Assist in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner + Conduct visual inspections to ensure that all products and services are available + Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components + Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships **What we'd like to see:** + A leader who sets the example when working alongside team members + An individual who is excited to grow their career within our Truck Service division + High School Diploma (or GED) required; Associate's or bachelor's degree preferred + Supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity + Knowledge and understanding of the Truck Service business preferred + Exhibit excellent verbal and written communication skills + Ability to effectively communicate with other managers + Ability to work flexible hours including nights, weekends and some holidays + A valid driver's license **With us, you'll enjoy:** + Competitive wages and annual bonus opportunity + Medical, dental, vision and life insurance + 401(k) with a company match + Paid vacation and holidays + Tuition reimbursement + On-site meal discounts + A wide variety of discounts on technology, travel, food and fuel + Opportunity for growth and advancement with company paid training + Relocation Assistance (relocation not required) Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit ************************************************************* **Pay Range** $0.00 - 0.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at *******************. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. **Typical Physical Demands** In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. **Work Environment** While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. **Disclaimer** This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
    $32k-37k yearly est. 32d ago
  • Front Services Supervisor

    Island View Casino Resort 4.0company rating

    Customer service manager job in Gulfport, MS

    The Front Services Supervisor is responsible for supervising, evaluating, training and counseling the Shuttle Drivers and Bell Persons by leading our team and developing staff as needed to ensure top-level service and hospitality. Key duties involve training staff, handling customer inquiries and complaints, managing schedules, and performing administrative tasks. They are also responsible for the cleanliness, safety, and maintenance of the parking area and equipment.
    $30k-41k yearly est. 9d ago
  • Security Operations Manager

    Cox Enterprises 4.4company rating

    Customer service manager job in Slidell, LA

    Company Cox Enterprises Job Family Group Facilities Job Profile Enterprise Security Analyst II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Cox Enterprises, Inc. is seeking a Security Operations Manager I who will be accountable for planning, developing, implementing, investigating, and managing the organization's investigative and physical security programs and strategies to include Business Continuity, safety, and crisis management. Primary Responsibilities and Essential Functions: * Plans, organizes and conducts investigations related to both internal and external security issues, including but not limited to theft of services and equipment, i.e., piracy, the possession, use, or sale of illegal equipment; fraud, identity theft, credit card fraud, avoidance of payment; damage to property and assaults against Cox employees. Testifies in court or administrative hearings as required. * Analyzes and evaluates investigative progress to assess priorities, leads, and predetermines goals and objectives. Participates in the identification of resources to support investigations. * Develops, trains, and directs external security personnel within the organization or functional area. * Establishes connections between suspects and other violators by linking evidence uncovered from various sources. * Develop investigative strategy, interview employees and vendors, obtain admissions, and document investigation with evidence so that criminal and civil procedures are facilitated. * Implements the policies, procedures, and systems required to maintain and enhance the organizational mission. * Interprets and apply to laws, orders, rules, and regulations pertaining to enterprise policy and procedure. * Collaborate with all company stakeholders, including but not limited to Human Resources, legal, operations, etc. * Maintains a liaison with local, state, and federal law enforcement agencies to achieve maximum results and business support. * Prepares clear, comprehensive, and cohesive investigative reports and statistical data in a timely manner. * Reviews and analyzes functional business operations businesses and associated processes to identify security vulnerabilities and weaknesses to recommend strategies for prevention, mitigation, and recovery. * Develops and presents training programs for employees, contractors, and temporary employees on a plethora of security-related topics, including but not limited to personal security, robbery, information security, due diligence, workplace violence, building access control, and BCP. * Management of assigned equipment and property. This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Cox Enterprises, Inc. are expected to perform tasks as assigned by Cox Enterprises, Inc. Qualifications Minimum: * Bachelor's degree in a related discipline and 2 years' experience in a related field (law enforcement, intelligence, public, or private sector security organization). The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field. * Supervisor experience preferred. * Proven self-starter who works under limited supervision, with considerable latitude for the use of initiative and independent judgment. * Proficient interviewing and interrogation techniques to conduct independent, thorough investigations in the areas of theft, fraud, violent acts, vandalism, etc., to obtain information. * Requires strong knowledge of CCTV, access control, alarms, and use of covert equipment, MS Office applications, i.e., Excel, Word, Outlook, and PowerPoint. * Excellent decision-making, interpersonal, written, verbal, presentation, and collaborative skills to work effectively with teams throughout the organization and external contacts. * This position requires teamwork, adaptability, and problem-solving skills. * Ability to travel up to 15% Preferred: * Bilingual preferred. * Ability to effectively present information to business leaders. Corporate Security experience is a plus. * Security Clearance eligible. * Experience in incident management and business continuity preferred. * Certification or accreditation from a Risk or Security Management Association or governing body. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $67.1k-100.7k yearly Auto-Apply 10d ago
  • Service Manager

    Bridgestone Corporation 4.7company rating

    Customer service manager job in DIberville, MS

    Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Job Category Retail Position Summary Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.Pay Range: $18.54 - $27.81 Responsibilities * Assign and schedule work duties to auto service staff according to individual skill level. * Serve all automotive service needs of customers. * Oversee the hiring and training of an effective auto service team. * Ensure high teammate retention. * Maintain compliance with quality standards. * Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. * Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. * Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. * Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. * Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. Minimum Qualifications * High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to manage inventory, scheduling, equipment maintenance, etc. * Capacity to lead and coach others. * Teammate and customer/communication skills. * Ability to recruit and select technicians successfully according to store requirements. * Willingness to continue education and remain current in automotive repair issues. * Must have valid automotive driver's license at all times in order to test drive customer's vehicles. PREFERRED QUALIFICATIONS * 2 year degree or equivalent. OUR CREW KNOWS BENEFITS * Medical, Dental and Vision - Starting day 1 for all our teammates * Paid vacation and holidays * On-the-job training and company-funded ASE certifications * Flexible work schedule * 401(k) match * On demand pay (daily pay) program available OUR VALUES GIVE BACK TO YOU * Professional Development: No matter where you're at in your career, we've got the resources to help you level up. * Community Involvement: We pride ourselves on working with our local communities and giving back where we can. * Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. At Bridgestone, you are Free to Be We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. What we offer At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: * A supportive and engaging onboarding experience to ensure a smooth transition into our team. * The opportunity to develop and grow, through training and regular mentorship. * Corporate Social Responsibility activities. * A truly global, dynamic and challenging work environment. * Agility and work/life effectiveness and your long-term well-being. * A diverse and inclusive team. Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
    $18.5-27.8 hourly 4d ago
  • Gospel Service Lead Musician

    Ladgov Corporation

    Customer service manager job in Biloxi, MS

    JOB TITLE : Gospel Service Lead Musician Provide instrumental and accompaniment music to support rehearsals and worship services, including congregational and choral selections. Be able to proficiently play at least one instrument in support of a gospel/contemporary style worship service. It is preferred to be able to play piano, drums, guitar, bass guitar, and/or other basic instruments. Shall be familiar with and able to read sheet music and accompany a variety of contemporary, gospel and traditional worship styles . Coordinate with the Gospel Music Director and Gospel Service Chaplain to play selections appropriate for Sunday worship and special programs. EDUCATION & QUALIFICATIONS : Two (2) years' experience performing worship and music services for a Protestant church/chapel Active membership/attendance at a Protestant church/chapel with a letter of endorsement from their current pastor/chaplain. A positive, self-directed, motivated character with the ability to interface well within the pluralistic atmosphere of the Air Force Chaplaincy.
    $38k-80k yearly est. Auto-Apply 60d+ ago
  • Service Manager

    Walk On's Sports Bistreaux

    Customer service manager job in DIberville, MS

    Job Description: Service Manager Position Classification: Full-Time / Exempt Reports To: General Manager The Service Manager leads and motivates the Front of House (FOH) team to deliver exceptional guest experiences while driving sales, profitability, and operational excellence. This role combines hands-on leadership, adherence to Walk-On's standards, and support of a positive, team-focused environment. Key Responsibilities Guest Experience & Service Excellence Ensure consistent execution of Walk-On's recipes, portioning, and service standards. Supervise bar operations to maximize profitability and ensure compliance with beverage laws. Maintain high standards of cleanliness, safety, and guest satisfaction. Fill in where needed to ensure smooth operations and outstanding service. Team Leadership & Development Train, coach, and evaluate FOH team members to maintain high performance. Provide feedback, enforce policies, and administer fair and consistent corrective action. Promote teamwork, accountability, and a fun, positive work environment. Operational & Financial Management Prepare schedules, reports, and other operational documentation accurately and on time. Monitor labor and controllable costs while ensuring all positions are staffed appropriately. Ensure proper receiving, storage, and inventory control for all products and equipment. Support marketing, advertising, and promotional initiatives to drive sales. Compliance & Safety Comply with all federal, state, and local regulations, including labor, health, and safety requirements. Follow company policies and procedures for cash handling and restaurant operations. Requirements Minimum 2 years of management experience in a full-service, high-volume restaurant. Proven success in leadership and operational management. Strong communication, organization, and team-building skills. Ability to work collaboratively with management and staff to achieve results. Must be able to work nights, weekends, and holidays as required. The Walk-On's Way We lead with heart, hustle, and hospitality. Our Service Managers set the tone for the guest experience and inspire a culture of teamwork, energy, and excellence in every shift. Equal Employment Opportunity (EEO) Walk-On's Sports Bistreaux is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members. Employment decisions are based on merit, qualifications, and business needs. This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
    $39k-67k yearly est. 60d+ ago

Learn more about customer service manager jobs

How much does a customer service manager earn in Gulfport, MS?

The average customer service manager in Gulfport, MS earns between $23,000 and $72,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in Gulfport, MS

$41,000
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