Customer service manager jobs in Mankato, MN - 147 jobs

TikTok is seeking a Governance, Risk, & Compliance ("GRC") Services Lead to be part of the US Security & Privacy Risk and Compliance team. This role will have a significant impact on mitigating regulatory compliance risk, and maturing GRC operations. The primary focus of this role will be to strategically elevate three Risk & Compliance services: 1) Controls & Certifications 2) Policy Management 3) Third-Party Risk Management. The GRC Services Lead must have a "business first" mindset, working to achieve levels of maturity and efficiency, without sacrificing compliance. Responsibilities include but are not limited to: * Partner with Controls & Certifications, Policy Management, and Third-Party Risk Management ("TPRM") team leads to oversee day-to-day operations * Quickly understand current ways of working to identify maturity and efficiency gaps for each service * Develop strategic plans and underlying OKRs to achieve these initiatives * Challenge status-quo of manual operations and work to implement technology driven solutions to achieve greater coverage (i.e., control testing) and lower manual efforts (i.e., policy development, TPRM assessments) * Partner across the Security & Privacy organization and business teams to proactively align GRC operations to changing business priorities and objectives; work closely with business teams to develop ongoing compliance testing strategies * Develop metrics and reporting to communicate business initiatives and risks to the broader security and compliance organization * Collaborate with compliance assurance and compliance reporting functions to support regulatory reporting initiatives Minimum Qualifications: * Experience managing multiple teams and services, to align to consistent objectives, and ability to develop talent * Experience performing internal/external control testing as security control assessor or supporting security compliance as internal compliance resources of physical and cloud infrastructure * Experience in gathering technical control evidence from stakeholders, coordinating review, and analyzing artifacts received to ensure they meet the intent of the control requirements and demonstrate compliance * Expert knowledge of IT and security control frameworks (e.g., NIST-CSF, NIST 800-53, PCI-DSS, CIS Security Controls, ISO 27001, ISO 27017, etc.) * Excellent organizational direction, time management, problem-solving, prioritization, goal setting, leadership, motivation, negotiation, and interpersonal skills while proactively seeking input * Ability to collaborate with operations and engineering teams, easily partner and forge relationships with cross-functional teams and stakeholders, communicate technical concepts to a broad range of technical and non-technical staff, provide compliant solutions, and communicate appropriately to a wide-range of audiences, with a collaborative mindset * Familiar with the usage of modern GRC tooling (i.e., Archer, ServiceNow) Preferred Qualifications: * Start-up high-tech experience * One of the following certifications, or equivalent certifications: CISA, CDPSE, CISSP, CISM, CRISC, etc. * Experience with risk and controls frameworks including (ISO 27001, NIST CSF, NIST RMF, FAIR, COBIT, NIST RMF, ISO 31000 etc.)

About the Role Entegris is seeking a Customer Service Supervisor to join our North America Customer Service team. In this role, you will supervise a team of Entegris Professionals focusing on resolving Customer inquiries, complex issues, and ensuring the highest levels of customer satisfaction. You will utilize tools such as SAP and collaborate across multiple departments and Regions to meet critical Customer needs. Key Responsibilities Leadership & Team Development * Supervise and mentor a team of Customer Service Representatives (CSRs) and Senior CSR's across regions, fostering a culture of collaboration, accountability, and continuous learning. * Conduct regular performance reviews, career development discussions, and salary evaluations. * Organize and lead team meetings to share updates, align priorities, and drive engagement. Operational Excellence * Ensure adherence to global policies, procedures, and service standards. * Optimize workload distribution, manage absences, and maintain adequate coverage for customer inquiries and operational tasks. * Act as a key resource for escalations, providing guidance and solutions to complex customer issues. Customer Experience * Serve as a primary point of contact for customer service inquiries, ensuring timely and accurate resolution for assigned Customers * Partner with internal teams to deliver seamless customer experiences. * Monitor and improve service metrics, including order accuracy, response times, and complaint resolution. * Manage and Execute normal CSR tasks for assigned Customers Training & Development * Identify training needs and implement onboarding programs for new hires. * Provide ongoing coaching and skill development to enhance team performance. * Act as a subject matter expert for systems (e.g., SAP) and processes. Continuous Improvement * Perform additional tasks and participate in project activities as assigned * Support ISO certification and compliance initiatives. * Collaborate with global counterparts to share best practices and implement improvements. Qualifications * Bachelor's degree or equivalent experience. * 5+ years in customer service or sales support, with at least 2 years in a leadership role. * Strong knowledge of SAP (Sales & Distribution module preferred). * Proven ability to lead diverse teams * Excellent communication, problem-solving, and organizational skills. * Ability to prioritize and execute in a fast-paced environment. Success Metrics * Customer Satisfaction: Deliver consistent, high-quality service globally. * Operational Accuracy: Maintain high order entry accuracy and minimize customer complaints. * Team Performance: Develop and retain top talent through coaching and engagement. * Innovation: Implement process improvements that enhance global service delivery. WHY WORK AT ENTEGRIS? Lead. Inspire. Innovate. Define Your Future. Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization - not just when it's convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office. WHAT WE OFFER Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals. * Compensation: $80,000 - $100,000 per year with actual pay dependent on candidate overall skills for the role * Annual bonus eligibility * Progressive paid time off policy that empowers you to take the time you need to recharge * Generous 401(K) plan with an impressive employer match with no delayed vesting * Excellent health, dental and vision insurance packages to fit your needs * Education assistance to support your learning journey * A values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future. At Entegris we are committed to providing equal opportunity for all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status. #LI-BS1

Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Senior Customer Service Representative (CSR) to work at our North Mankato office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a Senior CSR must meet customer expectations of receiving friendly, accurate, and efficient service. Job Duties: Provide superior customer service by being professionally helpful, curious, and courageous Process customer transactions accurately and proficiently Maintain exceptional cash handling skills and accurate balancing Maintain a high degree of knowledge of banking products and services Consistently make customer introductions to banking partners to grow relationships Diligently examine all transactions to prevent losses and deter fraudulent activity Desired Skills: High school diploma or equivalent 1 Year of prior experience preferred Cash handling experience preferred Strong verbal and written communication skills Attention to detail Proficiency in computers Salary range for this role is $18.00 to $23.00 per hour, depending on experience. We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.

Northeast For the Northeast Series, you'll find our people in the metropolitan areas spanning Washington DC, Philadelphia, New York City, Hartford, Norwalk, Boston, and Portland ME. With our unmatched work ethic, and an ability to go above and beyond to make a difference for our clients, the Northeast continues to experience double-digit (organic!) growth. We offer a flexible & hybrid work environment that allows our Associates to split their time between in-person and remote. Position Overview The Client Manager is at the forefront of our Lockton Northeast Client Engagement strategy. They are directly responsible for the day-to-day servicing needs of Lockton Northeast Clients under the general guidance of the Unit Manager, Account Executive and/or Senior Client Manager. Overall responsibilities include support of the marketing/placement/servicing of select lines of insurance and execution of day-to-day administrative and service needs. The Associate must be familiar with Lockton Northeast resources, policies & procedures and ensure overall compliance with the aforementioned. The Client Manager will be a participant in the Lockton Northeast Career Foundations Program or Career Advancement Program which is designed to provide technical and practical training supporting continued career progression. A high performing and successful Client Manager will support the Unit Manager, Account Executive and/or Senior Client Manager to ensure transactional excellence and provide great customer service. Core Responsibilities * Supports Unit Manager, Account Executive or Senior Client Manager on Lockton Northeast clients * Supports the Unit Manager, Account Executive or Senior Client Manager in the service delivery and renewal process on a designated book of business including but not limited to marketing, placement and overall service. * Responds to Client's inquiries, maintains documentation of communications, existing issues, and issue resolutions. Engages senior level resources to support resolution where needed * Provides Client service aligned with Lockton Northeast processes and protocols and our overall Client Engagement strategy * Supports implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing program details with Client and Insurer * Gathers and compiles exposure information from the Client * Works with the Unit Manager, Account Executive or Senior Client Manager to request and collect quotes (new and renewal) from carriers * Audits quotes, binders, and endorsements and makes requests for changes as needed * Processes audits and creates audit analysis for Client * Participates in client meetings; takes responsibility for presenting material as directed by Unit Manager, Account Executive or Senior Client Manager * Receives policy, then updates and completes policy check to ensure completeness and accuracy * Works with the Unit Manager, Account Executive or Senior Client Manager to update specifications, application, and summary information to reflect changes during the year * Builds coverage specifications under direction of the Unit Manager, Account Executive or Senior Client Manager * Supports new business opportunities and generates materials for Client presentations and meetings * Creates and sends compliance communications as needed * Supports analytics through the gathering of benchmarking and industry data * Works with accounting and admin teams to issue and process Invoices, Certificates of Insurance and Auto ID Cards * Conducts basic contract review * Resolves accounting issues. Escalates issues when needed. * Performs other responsibilities and duties as needed

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications 2 years Call center customer service Escalations help desk Additional Information $15/hr CTH

Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you! The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier activities, cart retrieval, and front-end housekeeping. Job duties: * Through coaching and modeling, the Customer Service Team Lead will set, lead, and coach Best in Class expectations for customer servic * Responsible to conduct daily cashier observations to ensure consistency and efficiency of customer service processe * Be on the move, checking with Cashiers to see if they're experiencing any challenges and give them a helping hand to keep the lines movi * Responsible for managing the customer service desk and cash office operation * Conduct any cash office activities and outside cash handling improvement * Assist with all service desk activities, including accepting returns, issuing rain checks, sales of tobacco, and pickups of Buy Online Pick up In Store order * Responsible for customer service supply ordering and inventor * Ensure cash register lanes never get more than 3 customers * Ensure timely retrieval of shopping cart * Ensure that restrooms and customer service areas are properly maintai * Acts a final decision maker on cashier empowerment and lane call inquiries, including coaching, teaching, and training guideline * Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: * High School Diploma or GED preferred. * Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. * 2 years of retail management or supervisory experience preferred. * Proven ability to lead, coach, and build relationships in a fast changing environment. * Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members. * Demonstrated ability to act decisively and implement solutions. * Demonstrated ability to multi-task; ability to respond flexibly in quick changing environment. * Be comfortable communicating and conducting training. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Additional Considerations (if any): Night & Weekend Shifts Required * At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Service Manager Department: Grocery FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels. Core Competencies: * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: All positions except those listed above or designated by the Store Director Primary Duties and Responsibilities: * Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. * Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. * Makes an effort to learn customers' names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they're looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly and provides friendly, helpful service to customers who call. * Performs as a leader and role model and maintains positive employee relations. * Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner. * Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels. * Learns to formulate pricing philosophies or merchandise, following guidelines established by the Store Director. * Ensures proper customer service throughout the store and addresses specific customer issues. * Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal. * Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms. * Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary. * Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.) * Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies. * Trains workers in store policies, department procedures, and job duties. * Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices. * Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability. * Confers with employees and assists in solving problems affecting job performance and of established policies and procedures. * Explains store services to potential personal and business account customers to generate additional business for the store. * Understands the basics of store accounting. * Maintains strict adherence to department and company guidelines related to personal hygiene and dress. * Adheres to company policies and individual store guidelines. * Reports to work when scheduled and on time. Secondary Duties and Responsibilities: * Determines the motivational needs of employees and provides the appropriate environment. * Stays current with market trends and information (i.e.; competition, new products, equipment, merchandising techniques). * Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties. * Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel (inter-store transfers). * Handles cash registers. * Recommends cost reduction programs. * Reviews personnel records to ensure completeness, accuracy, and timeliness and understands the basics of the payroll system. * Recommends additions, deletions and shelf allocation of merchandise to be sold in any department. * Assists in other areas of store as needed. * Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics: * Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. * Ability to do arithmetic calculations involving fractions, decimals, and percentages. * Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people. Education and Experience: * High School or equivalent experience. * Two years or more of similar or related work experience preferred. Supervisory Responsibilities (Direct Reports): * Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others. * Selects new employees and acts on employee problems. * Has the authority to recommend employee transfers, promotions, discipline, discharge, and salary adjustments. Physical Requirements: * Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects. * Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. * Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions: This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment. Equipment Used to Perform Job: Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine. Financial Responsibility: Authorized to purchase merchandise and supplies and order repairs on equipment. Contacts: Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections. Confidentiality: Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages. The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience. For information on company benefits visit Benefits | Hy-Vee. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you! The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier activities, cart retrieval, and front-end housekeeping. Job duties: Through coaching and modeling, the Customer Service Team Lead will set, lead, and coach Best in Class expectations for customer servic Responsible to conduct daily cashier observations to ensure consistency and efficiency of customer service processe Be on the move, checking with Cashiers to see if they're experiencing any challenges and give them a helping hand to keep the lines movi Responsible for managing the customer service desk and cash office operation Conduct any cash office activities and outside cash handling improvement Assist with all service desk activities, including accepting returns, issuing rain checks, sales of tobacco, and pickups of Buy Online Pick up In Store order Responsible for customer service supply ordering and inventor Ensure cash register lanes never get more than 3 customers Ensure timely retrieval of shopping cart Ensure that restrooms and customer service areas are properly maintai Acts a final decision maker on cashier empowerment and lane call inquiries, including coaching, teaching, and training guideline Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. 2 years of retail management or supervisory experience preferred. Proven ability to lead, coach, and build relationships in a fast changing environment. Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members. Demonstrated ability to act decisively and implement solutions. Demonstrated ability to multi-task; ability to respond flexibly in quick changing environment. Be comfortable communicating and conducting training. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such as a candidate's qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker's gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more. Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best customer and food service experience in clean, state of the art facilities. Requirements: · You must be at least 16 years of age to work in our stores · Great people skills · Enjoy a fast paced work environment · Maintain our in-store food program · Ability to problem solve challenges and shift priorities quickly · Desire to help customers · Maintain a clean and inviting store · Some weekend and holiday availability is required Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated and we strive to make a difference in people's lives. Our mission drives how we operate as a business as well as how we approach staffing our stores. We are a family owned company and share 40% of pre-tax profits with all their coworkers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests. Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities. Many coworkers throughout the company have started as Customer - Food Service Coworkers and have developed the skills to take on new challenges and roles within the company. Similar positions would be: Customer Service, Food, Cashier, Cook, Server. Pay Grade: RETAIL HOURLY SCHEDULE A Function: Restaurant - Food Service; Customer Service; Retail Referral Bonus Program Reward Amount (if eligible): $250.00

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in understanding and educating customers on consumer deposit products. Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. Adhering to all operational, security, risk and regulatory policies and procedures. Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation. Other duties as assigned. Basic Qualifications: High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree. Preferred Qualifications: 1 year or more in customer service in banking, financial services or goal driven retail sales. Cash handling skills. Comfort with technology such as mobile services and online banking services. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $22.00-$23.00 Hourly The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk to Me) in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what's most important to our customers and how we can exceed their expectations. You will partner with other restaurant management to identify specific opportunities for optimizing and maximizing the profitability of the restaurant. Responsibilities include: * Training, monitoring and reinforcing food safety procedures to crew members. * Acting as Cash Manager as needed, including setting up cash registers at open, reconciling cash registers throughout the shift, and verifying cash at close. * Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and executing the Daily Operations Plan. * Performing walk-throughs to ensure the restaurant is ready to open or close and ready for each rush period. * Perform walk throughs throughout shift with specific focus on items that impact Speed and Friendliness. * Utilizing flow charts and checklists to ensure complete and timely opens, closes and post rush activities while maximizing labor efficiency. * Working with restaurant management team to train, develop and communicate with crew members and Team Trainers through Four Corner Training, team huddles, manager meetings, etc. Supervising crew members and Team Trainers in a way that maximizes retention. * Helping to execute appropriate shift-specific procedures according to the Daily Operations Plan. Assist the restaurant management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards. * Executing weekly and positional cleaning schedules by assigning, coaching and following up on cleaning tasks with crew members. * Conducting regular table visits to gain feedback on customer experience and coaching crew members based on findings. * Running and analyzing Voice of the Customer reports to diagnose Speed and Friendliness opportunities. Take appropriate action with crew members to improve performance and celebrate wins. * Navigating the Voice of the Customer dashboard and checking, resolving and closing the loop on customer alerts, cases and comments. * Reviewing and maintaining Throughput Tracking charts to identify opportunities in Speed of Service. * Assisting General Manager in maintaining labor budgets by utilizing forecasts, hourly sales readings and daily variance reports to adjust labor as needed. * Assisting General Manager with completing weekly crew schedules. * Assisting the General Manager in screening applications and conducting crew interviews. * Assisting General Manager with maintaining and updating Restaurant Communication Board. What you can expect * Direct Deposit * Free Meals * Pay for Grades--we pay you for being an excellent student! * Paid Vacation * Annual Performance Review and Performance Based Wage Increases * Quarterly Bonuses based on restaurant performance * Medical, Dental and Vision Benefits * On the Job Training * Advancement Opportunities * Fun, Recognition and Team Environment * 401(k) - not matched * Shoe Credits What we expect from you * High School Diploma or GED. * Must be 18 years of age. * Must be able to pass criminal background check and drug screening. * One or more years of restaurant experience preferred. * Ability to multi-task while maintaining composure and give sound advice and direction. * Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus. * Must exhibit professionalism, composure and discretion when expediting or resolving all customer related concerns and issues. * Ability to work, concentrate and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures. * Must be able to stand for prolonged periods of time. * Ability and willingness to wear a headset. * Physical ability to lift (up to 25-50 pounds as necessary), reach, push, pull, bend kneel and stoop. * Must be available to report to work promptly and regularly, as well as work all dayparts and days of the week. * May be required to transfer from one location to another and must have the ability to travel to other restaurants as business needs dictate. * Must have or be willing to obtain ServSafe certification. This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. When healthcare organizations are managing escalating financial stress, Huron recognizes the response must be urgent and direct. Huron's industry-leading Healthcare Financial Advisory Services team works with healthcare leaders to prevent financial management missteps and prioritize business decisions that reset the financial trajectory of their organizations. Huron assists clients through improved planning, operations and managing through crises. Solutions tailored to a variety of situations: * Business and financial planning, projections and scenario analyses * Interim management/strategy execution * Business assessments & due diligence * Restructuring & turnaround * Executive/Board advisory * CFO support solutions * Liquidity forecasting and management * Working capital management * Valuations * FP&A assistance for profit improvement Managers play a critical role in leading client engagements and shaping outcomes. As a Manager, you will serve as a day-to-day client lead, oversee project teams, and drive complex financial analyses from problem definition through executive-level recommendations. You will build trusted client relationships, navigate ambiguity, and mentor junior team members while contributing to the continued growth and reputation of the practice. Huron offers Managers the opportunity to develop specialization within healthcare financial advisory while continuing to expand leadership and client impact. The firm provides the scale and exposure needed for meaningful career growth, balanced with individualized development and support. Qualifications * Minimum of 6 years of professional experience, including prior or current consulting experience in financial advisory roles serving healthcare provider clients such as health systems or hospital/acute care organizations * Experience in restructuring, turnaround, performance improvement, or similarly rigorous advisory environments, with demonstrated success in high-stakes client situations * Strong understanding of healthcare provider finance, including capital planning, liquidity management, and key operational and financial performance drivers * Advanced financial analysis and modeling expertise, including three-statement modeling, valuation, pro forma financial modeling, discounted cash flow analysis, and strategic financial planning * Demonstrated ability to interpret financial statements and synthesize complex quantitative analyses into clear, actionable recommendations for senior executives and board-level audiences * Proven experience preparing and reviewing client-ready deliverables, including financial reporting, cash flow forecasts, operational improvement and overhead analyses, and executive-level presentations * Ability to lead engagements or major workstreams with strong project management, client relationship management, and strategic problem-solving skills * Excellent written and verbal communication skills, with the ability to influence stakeholders and guide decision-making * Bachelor's degree in Accounting, Finance, Economics, or a related field * Advanced proficiency in Microsoft Office tools, particularly Excel and PowerPoint * Collaborative, team-oriented leader committed to developing junior professionals * Self-directed and proactive, with the ability to manage multiple priorities independently Preferred: * MBA or advanced degree preferred * Have or working toward one or more of the following certifications: CPA, CIRA, CTP, CFA, CDB Travel & Location * Travel requirements vary by project; candidates must be willing to travel up to 80% on a weekly basis * Candidates may reside anywhere in the contiguous United States near a major airport The estimated base salary range for this job is $165,000 - $215,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $189,750 - $268,750. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. #LI-JD1 #LI-Remote Position Level Manager Country United States of America

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit ************** Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: This is a senior ( ~8+ years of experience) Customer Success Manager on a small team supporting our Hivemind Enterprise Customers. Candidates must be local or willing to relocate to Washington DC. This is a high-impact role interacting with external C-Suite stakeholders! The Customer Success Manager will be responsible for ensuring customers achieve their desired outcomes through the use of Shield AI Hivemind Enterprise Software. This role involves proactive engagement with customers from onboarding to offboarding, managing account health, providing program management support and helping drive renewals. What you'll do: * Build and maintain strong relationships with customers * Act as the primary point of contact for customer onboarding, training, offboarding and renewals * Develop and implement customer success plans * Conduct regular reviews to ensure customers are achieving their goals * Collaborate with sales and product teams to address customer needs and feedback * Own and drive contract renewal * Collaborate with sales to expand revenue in a land and expand motion Required qualifications: * Bachelor's degree in business, engineering, or a related field. * 8+ years of experience in customer success or account management. * 3+ years of experience working with large enterprise customers. * Proven experience in revenue renewal and retention for multi-million-dollar contracts. * Experience working in a startup environment. * Excellent communication and project management skills. * Strong problem-solving skills and the ability to think strategically. * Ability to work in a fast-paced, dynamic environment. Preferred qualifications: * Strong understanding of AI and robotics technology. * Experience building and running a small customer success team at a startup. * Familiarity with the defense aviation industry. * Familiarity with developer facing software products. * Certification in project management. * Certification in customer success management. * Experience in supporting customers for new products. $130,000 - $200,000 a year #LI-EW1 #LE Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. ### Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Store - MSP-SHAKOPEE, MNDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $13.00 - $18.20 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Department: Property Maintenance Employment Type: Full Time Reporting To: Property Manager Compensation: $60,000 / year Description The Service Manager is a key member of the property leadership team, ensuring the efficient operation and maintenance of their assigned property. This role focuses on managing a team to help enhance resident experiences and maintain high maintenance standards. In this role, you will lead the service, groundskeeping, and housekeeping staff and operations. The ideal candidate will use strong leadership, training, planning, and communication skills to build team skillsets and improve property performance. * Manage the entire facilities maintenance team to enhance the resident experience, including managing the process for efficient execution of work orders, preventative maintenance, and vendor management at assigned property. * Recruit, hire, supervise, train, and develop team members and conduct cross-training for operational flexibility. Create a positive and engaging workplace for teams. * Manage work order processes, including execution, system close-out, verification, and vendor coordination. * Oversee property turn process and preparedness, as well as contract and manage vendors for efficient execution; assist Property Manager with hindsight in preparation for upcoming year. * Own the preventative maintenance plans for property; schedule, delegate, and track tasks to ensure completion. * Ensure property has adequate planning and response for inclement weather. * Collaborate with nearby ACC properties to share resources and support as needed. * Develop and supervise an inspection program for public areas and resident apartments to ensure ACC's maintenance standards are consistently met. * Ensure the safe operation, compliance, preventative maintenance, and training for all facilities equipment and systems, adhering to health, safety, and OSHA regulations. * Manage maintenance performance to budget, in partnership with supervisor and regional support team. * Conduct performance evaluations of direct reports and performance discussions with team members. * Collaborate with supervisor and Human Resources on compensation adjustments for direct reports. * Ensure property is utilizing national partnerships for vendor management to reduce expenses, and leverage market-wide vendor services for consistency and scalability with nearby properties. * Ensure that any vacant retail spaces are well-maintained and ready for showings. * Communicate effectively with retail tenants regarding maintenance and timely updates. * Maintain property signage and curb appeal, ensuring high standards. * Manage contracts for services and vendors like snow removal, landscaping, etc. * Assess inventory and ensure proper resource allocation at assigned property. * Ensure teams maintain clean and orderly environment, including shops, mechanical rooms, storage and back-of-house areas. * Maintain key control oversight, including key box access. * Other duties as assigned by supervisor. Supervisory Responsibilities: * Carries out supervisor responsibilities, including interviewing, hiring, and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. * Coach, train and develop a team while managing the workflow and prioritization of projects and ensuring on-time execution and completion. American Campus Communities Culture Commitments * Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership, and embraced by all. * The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community. * Serve as an American Campus representative and liaison in all interactions. * Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: * HVAC certification preferred. * 2-3 years' proven mid to high-level tech experience in residential facilities maintenance. * Management experience preferred. * Strong organizational, communication, and leadership skills. Benefits & Perks * Benefits: * Dental * Vision * 401(k) with Employer Matching * Medical & Dependent Care Flexible Spending Accounts (FSA) * Life Insurance * Sick Leave * Paid Time Off * Paid Pregnancy & Childbirth Leave * Paid Paternity Leave * Health Insurance * Health Savings Account (HSA) with Employer Matching * Short-Term & Long-Term Disability * Perks: * Preferred Membership Pricing at Local & National Companies * CoreGiving Volunteer Days * Referral Program * Charity Matching Program ACC is now hiring, and we're committed to creating rewarding careers for our team members from day one!

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITIONAssists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. REPORTING RELATIONSHIPS Reports: Directly to General Manager Internal: Extensive contacts with all levels of store personnel as well as all home office departments. External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools LEADERSHIP ABILITIES Demonstrates principles actions, uses sound judgment and follow through on commitments. Anticipates problems and issues and makes timely and sound decisions. Demonstrates a passion and working knowledge of food, liquor, beer and wine. Leads by example and maintains a guest first focus. Sets and shares goals with team, monitors and tracks progress of goals. Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement. Clarifies roles, responsibilities, priorities and expectations. POSITION ACTIVITIES AND TASKS Assists the General Manager in planning and analyzing administration and operations manpower. Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations. Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant. Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees. Ensures proper management of the facility and equipment through preventive Maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements. Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application. Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories. Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies. Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourly's supervision. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Ensures the thorough training and development of non-exempt personnel directly supervised. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30” wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED:Receives direction and training from Regional Manager as to the specific procedures and assignments.EDUCATION LEVEL REQUIRED:High school diploma; some college or degree preferred.EXPERIENCE REQUIRED:1 - 2 years' managerial experience preferred, preferably in the food service industry DisclaimerThis position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Compensation: $17.00 - $19.00 per hour Founded in 1958, Perkins operates 290 restaurants in 32 states and two Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 205 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace. The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand. BE A PART OF OUR SUCCESS Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.

Store - MSP-SHAKOPEE, MN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $13.00 - $18.20 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Job DescriptionThe Manager of Storage Services is responsible for leading Lightedge's Storage team and ensuring the reliability, performance, security, and scalability of our enterprise and cloud storage platforms. This role oversees day-to-day storage operations, platform strategy, team leadership, and customer-facing escalations in a fast-paced, 24x7x365 managed services environment.This position is remote/hybrid, with collaboration across multiple Lightedge locations. Flexibility to support nights, weekends, and participate in an on-call escalation schedule is required.Responsibilities Leadership & Team Management Lead, mentor, and develop a team of Storage Engineers supporting 24x7 operations. Manage staffing, scheduling, and on-call rotations to ensure continuous coverage. Conduct regular 1:1 meetings, team meetings, and operational reviews to drive alignment and performance. Make sure the team is performing at a high level align with Corporate policies, procedures and goals for the organization. Hire, interview, onboard, and train new team members. Foster a culture of accountability, documentation, continuous improvement, and customer focus. Act as the primary escalation point for storage-related incidents and customer-impacting events. Storage Platform Strategy & Operations Own the strategy, standards, and lifecycle management for Lightedge's storage platforms. Manage version tracking, patching schedules, vulnerability awareness, and end-of-life planning. Plan and oversee customer storage migrations, upgrades, expansions, and new environment deployments. Evaluate new storage technologies and product offerings to improve performance, reliability, and service delivery. Ensure proactive monitoring of storage performance, capacity, and availability using analytics and monitoring tools (e.g., IBM Storage Insights). Supported Technologies Enterprise storage platforms including: IBM Storage Dell Data Domain NetApp PURE Storage Object and cloud storage platforms including: Cloudian Wasabi S3-compatible object storage Strong integration with virtualization platforms, particularly VMware. Operational Oversight & Compliance Ensure storage environments meet Lightedge standards for security, performance, and reliability. Conduct regular audits to ensure compliance with company policies, regulatory requirements, and customer commitments. Perform capacity planning and forecasting to ensure adequate storage availability. Maintain appropriate sparing and inventory management for storage hardware. Ensure adherence to data privacy, security, and retention regulations. Documentation, Process & Collaboration Create and maintain comprehensive documentation, including configuration items (CIs), standards, policies, procedures, procurements, and renewal evaluations. Collaborate closely with Cloud, Compute, Network, Security, and Operations teams to deliver integrated solutions. Communicate effectively with customers and internal stakeholders, both verbally and in writing. Education and Experience Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. 10+ years of experience working with enterprise storage platforms, preferably in a Managed Services Provider (MSP), hosting, or cloud environment. 5+ years of experience in a technical leadership or management role. Demonstrated experience supporting 24x7 operational environments. Strong troubleshooting skills across complex, multi-platform storage environments. Excellent communication, leadership, and organizational skills. Technical ExperienceExperience with some or all of the following: IBM, NetApp, PURE, and Dell Data Domain storage platforms Object storage (Cloudian, Wasabi, S3-compatible storage) Storage performance and analytics tools (e.g., IBM Storage Insights) VMware-integrated storage environments Capacity planning, performance tuning, and lifecycle management Preferred Qualifications Vendor certifications in storage administration or management (IBM, NetApp, PURE, Dell, or similar). Experience supporting compliance-driven or regulated environments. Prior experience leading storage teams in a multi-tenant or service provider environment. Performance Indicators Storage platform availability, performance, and capacity utilization Successful execution of migrations, upgrades, and lifecycle initiatives Incident resolution and escalation effectiveness Documentation quality and operational readiness Team engagement, development, and retention Customer satisfaction related to storage services We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Freestanding Boat Services Manager is under the supervision of the Boat Manager. This role manages and provides daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free-Standing Store to include inventory control, service, warranty, rigging, delivery, detail, and parts activities. ESSENTIAL FUNCTIONS: Supports the Boat Manager in the achievement of the departments or dealership's financial goals for the Service area to include Service and Parts Sales, Gross Margin, Inventory Shrinkage and Payroll Goals. Provides daily supervision and direction to the associates in the Service Department. Schedules and assigns all service, rigging and warranty work orders; ensure work orders are completed to the customer's satisfaction on a timely basis. Maintains and constantly strives to increase associate productivity. Maintain a safe, clean, and secure work environment. Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers. Assists the Boat Manager to staff the Service area with customer-oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with Boat Manager and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment. Resolves customer and associate opportunities with Boat Manager. Assists the Boat Manager with coordination of all “Special Events” to include Boat Shows, Classic events and / or other on or off-site promotional activities. Manages and ensures accuracy of unit and parts inventories. Ensures warranty claims are created, submitted and warranty payments received on a timely basis. Ensures products are properly detailed and unit deliveries are conducted in a friendly and professional manner as scheduled. Assists the Boat Manager in executing other Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing; training; planning; assigning and directing work; measuring and evaluating performance; addressing complaints and resolving problems; maintaining a positive, harassment free working environment for all associates. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Experience: 2-4 years in Retail Boating or similar industry; Supervisory experience is a plus KNOWLEDGE, SKILLS, AND ABILITY: Ability to calculate figures and amounts such as discounts, commissions, and percentages Ability to read and analyze certain reports Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public Ability to conduct meetings and presentations to groups Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems Demonstrated strong interpersonal skills Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Regularly performs computer work, walks, and stands Occasionally lifts up to 50 lbs. INDEPENDENT JUDGEMENT : Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices. Starting Pay Rate: $45,000.00 - $62,000.00 Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************. Tracker Marine Boating Center