Customer service manager jobs in Mansfield, OH

Our client is looking for a proven General Manager to take over leadership at a high-producing retail store. The ideal candidate will have high-touch customer experience, proven sales background and a "lead by example" approach. Key Requirements: Proven sales background - this is a hands-on position High-touch customer engagement - this is not a passive sales leader environment Experience mentoring, managing and leading staff Travel: This is an onsite position with quarterly meetings to HQ (also based in the Midwest)

Job Description AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal - To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. What's the Opportunity: We're growing FAST and seeking a Customer Success Manager to become a trusted advisor to customers and own the success of the partnership. You will help demonstrate the value for our customers and be their go-to contact, advocating and facilitating successful customer outcomes throughout the broader Asset Watch organization. To succeed in this role, you will need to focus on customer objectives, be a team player, have outstanding collaboration skills and the ability to think critically. You must be able to manage shifting business demands and be able to prioritize tasks appropriately. Take ownership over each account in your portfolio by building strong relationships to ensure customer satisfaction Acquire a deep knowledge of company products and value proposition Monitor account health and relevant KPIs to ensure continued adoption, and alignment with the customer's objectives for overall success. Identify churn risk, and work proactively to eliminate that risk Develop and present strategic success plans that clearly deliver on customer expectations Be highly organized with strong CRM and territory management skills Participate in customer meetings and quarterly business reviews, presenting progress of key success criteria Act as the go to point-of-contact for customers, leverage internal teams to resolve concerns and enhance the customer experience Facilitate Asset Watch customer onboarding, training, and initial user setup Meet retention and sales targets on a quarterly basis Qualifications: 4+ years in account management or customer success 2+ years' experience selling additional products and services to existing accounts Experience with CRM platforms (Salesforce strongly preferred) Ability to communicate clearly, concisely and in a friendly manner through verbal and written forms Strong active listening skills with a desire and knowledge to understand and solve for customer needs Experience strategically consulting customers, creating success plans, and achieving their desired outcomes History of exceeding retention and expansion quotas Must enjoy a challenge, have a desire to learn, be passionate about your work and have a commitment to excellence and continuous improvement Ability to multi-task, prioritize and manage time effectively Exceptional organizational skills; be results-oriented with a bias for action Must embrace a culture of accountability Work autonomously with minimal supervision Provide personalized, professional, and courteous service, accurate information, continuous communication, and the ability to address customer expectations in an appropriate manner Strong collaborator who can build trust and contribute to the success of the team Understand how departments and team members contribute to the success of the organization and be comfortable to step in support however needed Professional appearance, excellent communication skills and professional conduct Note: This role involves up to 15 - 20% domestic travel, primarily for client meetings and industry events. This role is located in the United States #LI-Remote What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that's why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. Competitive compensation package including stock options Flexible work schedule Comprehensive benefits including retirement plan match Opportunity to make a real impact every day Work with a dynamic and growing team Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PT Deli Service Leader Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Store - WOOSTER, OHDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Customer Service Manager - Insurance Group Mount Vernon, OH 43050 (Knox County) We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our client's team. In this role, you will be the primary point of contact for their clients, providing exceptional service and support for their insurance needs. Starting Wage: $18.00/hr Monday - Friday 8:30am - 5:00pm This position is a temp-to-hire Qualifications: Experience: Minimum of [1-2] years of experience in a customer service role, preferably within the insurance or financial services industry. Licensing: Must possess or be willing to obtain a state-specific insurance license within a specified timeframe (to be discussed) of employment. (On-line course training reimbursement available). Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experienced with CRM software or insurance agency management systems. Education: High school diploma or equivalent required; Associate's or Bachelor's degree is a plus. Key Responsibilities, but not limited to: Client Communication: Respond promptly and professionally to client inquiries via phone, email, and in-person regarding policies, coverage, billing, and claims. Documentation and Record-Keeping: Maintain detailed and accurate records of all customer interactions and transactions within the agency's management system (CRM). Billing and Payments: Assist clients with billing inquiries, process payments, and set up payment arrangements. Required Skills: Communication: Excellent verbal and written communication skills. Interpersonal Skills: Strong ability to build rapport with clients, demonstrating empathy, patience, and a positive attitude. Problem-Solving: Proactive approach to identifying issues and developing effective solutions. Attention to Detail: High level of accuracy in data entry and processing policy information is critical. Organizational Skills: Ability to manage multiple tasks, and prioritize effectively. Team Player: Ability to work collaboratively with agents, underwriters, and other team members to ensure a seamless client experience. Please submit a resume with your application, or email your resume to: mountvernon@shannonstaffing.com

Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with Sam Custer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Leadership and organizational skills. Communication and problem-solving abilities.

Department: Downtown Newark-Youth Services Reports To: Library Operations Manager Job Classification: Supervisors-MLS; Full-Time Staff Member, 37.5 hours/week; Non-Exempt; Salary Range: $26.00-$45.50/hour; Fringe Benefit Eligible; OPERS Retirement Position Open Until Filled *Schedule will include days, late shifts, and Saturdays. Job Summary: The Youth Services Supervisor manages the Youth Services Department at the Downtown Newark location and performs a variety of duties as they relate to the department's day-to-day service to children and teen readers and plans and presents programs and services. Personal & Professional Attributes: All Licking County Library employees are expected to exercise sensitivity when working with others, display common sense and good judgment, actively promote the Library to the public, uphold the highest level of confidentiality, honesty and integrity, and represent the Library in a positive and professional manner at all times. Core Technology Competencies: All Licking County Library employees must have a demonstrated working knowledge of computer operations, standard office equipment (copiers, faxes, etc.) and must be able to perform simple searches on the Library's online catalog. In addition, all employees must be able to prepare basic documents using a word processing program and have the ability to comprehend and explain to others all Library services including those relating to e-media and e-media devices. Essential Duties: Supervises and performs all duties associated with youth services at the Downtown Newark location (i.e. collection development, programming, creating displays and promotions, weeding, etc.) Provides regular supervision and feedback to ensure that staff adhere to positive child and youth development principles and adopt best practices. Intervenes where staff are not complying with child development standards and library values, procedures, and policies. Provides exemplary customer service by answering directional and reference questions, providing reader's advisory services, locating materials, processing hold requests, monitoring behavior of library customers, and ensuring that the library is neat and orderly. Performs clerical duties common to a library environment such as issuing library cards, collecting of lost item fines, answering telephone, renewing materials, etc. Initiates Inter-library loan requests by verifying materials not in library consortium and placing request. Facilitates and encourages professional development opportunities for Youth Services staff. Facilitates department participation in signature events and community collaborations. Instructs and assists customers in how to use Public Access Catalog terminal and other Library equipment. Participates in Downtown Newark Youth Services long-range planning, departmental goal-setting, collection development, and development and implementation of policies and procedures. Evaluates Downtown Newark equipment, materials, services, programs, procedures, and recommends purchases and changes to the Deputy Director. Identifies library needs in the Downtown Newark community as it relates to youth services and program needs. Plans and conducts outreach activities with local schools in the Downtown Newark area; visits classrooms to promote activities. Identifies and analyzes local emerging community issues, needs, and interests to determine departmental programming direction. Directly coordinates departmental youth services programming at Downtown Newark. Inputs department programming information into the Library's online program calendar and composes engaging descriptions. Compiles information and statistics and prepare and submit reports to the Public Services Manager-Downtown Newark (i.e. database statistics, reference statistics, etc.). Participates in department staff hiring, evaluation, and train staff how to perform duties according to standardized procedures and follow and implement Library policy. Participates in training new hires that are going through the Onboarding Program. Delegates tasks among department staff members, approves vacation schedules, and verifies staff payroll time sheets. Ensures staff duties are performed properly and in a timely manner. Informs staff of Library policy and procedures, provides direction, and problem-solving. Develops and conducts internal and external communications with tact, finesse, and confidentiality according to Library policies and procedures. Prepares signage and other departmental marketing materials according to Library guidelines and standards. Communicates with vendors and resolves problems. Prepares for opening and closing by turning on/off lights and equipment. All other duties as needed or as assigned.

: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Title: Field Service Manager Job Responsibilities: • Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards. • Recruit, interview, develop, and evaluate service personnel. Counsel direct reports. • Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc. • Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports. Qualifications: • High school diploma and prior experience as a Field Service Technician • Prior experience as a Dispatcher and/or Supervisor preferred • Strong technical/repair knowledge • Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience • Valid driver's license, good driving record, and the ability to safely operate lift trucks Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities

Job Description The Psychiatric Services Manager oversees psychiatric referrals from all departments, including, but not limited to verifications of benefits (Medicaid and/or private insurance companies), interdepartmental communication, and ongoing oversight of benefits for psychiatric care recipients. REWARDS: Health Insurance Dental Vision Paid time off & paid holidays Life Insurance (including optional coverage for dependents) 401(k) with employer match REQUIREMENTS: Age 21+ required by State of Ohio High school diploma or GED required by State of Ohio Previous experience with kids preferred, but not required Must be able to be at work on CCHO's Wooster campus on time for each shift. Valid Ohio driver's license, with driving record that is insurable on agency policy; ability to legally and safely drive a vehicle ESSENTIAL DUTIES & RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions It is the responsibility of each employee to be a consistent witness for Jesus Christ and to adhere to the Statement of Faith/Standard of Moral Conduct. Further, each employee is responsible for dealing with others with a Christlike attitude while helping them experience their worth in Christ and demonstrating behaviors reflecting CCHO's core values of Relentless Commitment, Selflessness, and Kindness. Job-specific essential functions include the following: - TEAM FIRST: Makes every effort to maintain a 'team first' spirit and atmosphere within the workplace environment, maintaining appropriate working relationships and promoting collaboration. - Collaborates with all departments to oversee psychiatric referrals. - Completes initial and ongoing insurance benefit verifications (primary and secondary coverages) for psychiatric services. Communicates with insurance companies, as needed, to clarify coverage. - Communicates with clients and/or office staff about benefits coverage, as needed. - Contacts scheduled clients for psychiatric updates, updating progress notes prior to appointments. - Coordinates referral process and scheduling for initial psychiatric appointments. - Schedules follow-up appointments for outpatient psychiatric clients. - Facilitates outpatient appointments, as needed. - Manages inventory of all over-the-counter (OTC) medications for Residential. - Assists CRC medical team with administrative tasks, such as putting medication in CRC med-carts. - Transfers notes from Valant to Carelogic to ensure communication between psych provider and CCHO clinicians. - Reviews psych provider schedule and assigns billing codes which involves communication and collaboration with psych providers and CCHO Behavioral Health Billing Manager. - Assists in the development and implementation of psych procedures that guide psych office operations, provider communication, delivery of services, and assist the client in how to receive services. - Maintains SCM certification and assists in CRC crisis situations. - Maintains CPR trainer certification and facilitates training classes for CRC, as assigned. - Provides direct care services for CRC, as needed. - Provides psych CPST services when appliable for outpatient psych clients and provides behavioral health services for CRC clients, as needed. - Other duties may be assigned. SUPERVISORY RESPONSIBILITIES: None. REQUIRED SKILLS & ABILITIES: - Ability to work independently and with a variety of personalities. Excellent interpersonal skills, including conflict resolution, required. Must be able to communicate well with colleagues, verbally and in writing to ensure safety and efficiency. - Excellent organizational skills and attention to detail. - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations. - Ability to use medical terms as related to youth mental health and psychiatric care. - Ability to read lab reports, prescriptions, and doctor's orders. - Ability to understand, monitor and communicate units of measure for prescription medications. - Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. - Ability to problem solve with clients and advocate for them with their doctor. - Competency with Microsoft Office Suite and the internet, as well as CCHO clinical documentation software (electronic health record). Ability to learn to use other software/programs, as needed. - Ability to function well in a fast-paced environment, as well as cope and tolerate high levels of stress. EDUCATION, EXPERIENCE, CERTIFICATIONS/LICENSES: - High School Diploma/GED required. Associate's degree or equivalent from two-year college preferred. - Current Ohio Medical Manager, Licensed Practical Nurse or Registered Nurse Certification required. - No less than three years of experience working with youth and families in a medical setting, required. - Experience in residential treatment strongly preferred. - Valid Ohio Driver's License & driving record insurable on agency policy, required. PHYSICAL REQUIREMENTS: - Frequently required to walk, sit, talk, and hear, including a requirement to stand or walk for extended periods of time, sometimes through uneven terrain. - Often required to use hands/fingers, handle or feel; reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl. Specific vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus. - Prolonged sitting at a desk or workstation and working on a computer. - Ability to use a telephone, hear and be heard, and speak clearly with clients, providers, and the general public. Must be able to use a cell phone. - Regularly able to lift/move up to 50 pounds. - Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. - Must be able to drive a vehicle legally and safely in the state of Ohio. - Must maintain compliance/certification with CCHO's requirements for using physical restraints (SCM: Safe Crisis Management), including sufficient strength and completion of extensive training. Physical ability to respond to crisis, including, but not limited to running and performing physical restraints. CONTINUOUS QUALITY IMPROVEMENT (CQI): All Agency staff are expected to focus on Quality improvement as a part of their job responsibilities, in an effort to make the Agency a safe and healing environment for clients and staff. This expectation includes, but is not limited to teamwork, improving service delivery, fulfilling department goals, and other job-specific tasks that encourage excellence. Candidates must be 21 or older to apply. References, background checks and drug screenings will be completed on all potential candidates. Must have valid Ohio Driver's License and maintain a driving record that allows that individual to be insurable. EOE. This position is contingent upon the satisfactory completion of all of the following: background checks (fingerprints required), drug test, reference checks, Department of Justice National sex offender search, Ohio (and other states of residence) Alleged Perpetrator Search, as well as other checks as required by our licensing agency. Candidates for most jobs must be 21 or older to apply. References, background checks, and drug screenings will be completed on all potential candidates. Direct care positions will require a pre-employment physical, as required by our licensing agency. Must be able to commute reliably for all on-site positions. Some roles require a valid Ohio driver's license and an insurable driving record. EOE.

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. The Opportunity ... As our Customer Service Supervisor- you will report to the Senior Manager Parts Segment. Oversee and schedule aftermarket customer service team. Provide leadership and daily management of customer service Representatives and distribution of workload. * Create and meet sales budgets and performance goals for the department. Participate in hiring, terminations, performance reviews, coaching, and salary planning of team * Ensure customer satisfaction in spare parts and product support to include customer follow-up on all open issues or promises. Surveys and follows up with customers to ensure highest levels of customer satisfaction * Maintain monthly Inbound/Backlog for Department * Maintain a record of all red flag issues and coordinate activities with production, customers, vendors or suppliers until the issue is resolved * Oversee issuance of credit memos' and RMA's (Return Material Authorization) while working with the customer service team to minimize customer returns * Provide back up for daily correspondence with customers involving phone support for parts questions, pricing and availability information * Work directly with Operations Manager/ departments to determine proper spare parts inventory levels while minimizing slow moving/obsolete/excess inventory * Provide regular analysis of the parts business using information from the CS SF dashboard * Provide input for Monthly Report to include: bowlers, departmental report, inbound/backlog, performance. Prepare other analysis and reports * Create training aids for customers and fellow employees * Create documentation to share information with fellow employees * Manage customer service / parts sales team members. Assigns, monitors and reviews work for accuracy, quality and progress * Coach, counsels and trains team members to improve skill, productivity, safety, quality and processes * Create and meet sales budgets, departmental budget, and performance goals for the department * Maintain profit margins and minimize costs * Manage to established budget and help correct variances Requirements for the role * (5) years industry experience * Experience leading or supervising others and coordinating projects * Associates degree required, Bachelor's Degree in Business preferred * Knowledge of food processing equipment/products, services and industry standards * Knowledge of Lean manufacturing processes. Knowledge of inventory management and stock level adjustment * Required: Advanced proficiency in Microsoft Excel * Must have experience using Excel to analyze data and create reports and ability to use Excel functions such as Pivot Tables, VLOOKUP, INDEX/MATCH, SUMIF, COUNTIF] * Proficient in ERP (Enterprise Requirements Planning) systems (preferably Infor Syteline) for order entry, RMA's, financial reporting and information retrieval * Mechanical knowledge to troubleshoot application-related issues * You must be authorized to work in the US without sponsorship now or in the future. Travel & Location * This position is onsite * 25% Travel (trade shows, customer sites, other business sites) * #LI-KF1 * #LI-Onsite Why work at JBT ... * We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. * We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. * We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth! * Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Equal Opportunity Employment: JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at ************.

Whether you are just starting your management career or are an experienced Service Manager, we are the RIGHT PLACE FOR YOU! We are a TOP PAYING company with a competitive base salary plus a GENEROUS commission and incentive program to boost earning potential even further! We offer a COMPREHENSIVE retirement savings plan, medical, dental and other VALUABLE insurance plans. Earn up to 20 PAID TIME OFF days per year. NEVER work on a Sunday or major holiday. Become part of a high-performance team where you are VALUED and RESPECTED. What You Will Do: Our Service Manager deliver exceptional customer service while assisting the store manager with facility operations. Supervise Service Department Personnel Review Vehicle Inspections Create Service Estimates Present Service Estimate - Informs Customer Secure Parts Required for Repairs Assist Customers as Needed Achieve Sales Objectives Manage Parts Inventory Drive Company and Store Processes Ensure Work Quality and Integrity Follow / Support Established Phone Processes Support Manager in All Operations Benefits: Medical, Dental, and Vision Insurance Life Insurance AD&D Insurance 401k Paid Time Off (earn up to 20 days/year) Supplemental insurance plan options Job Requirements: Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Knowledge of consumer tire products and services Understanding of mechanical service needs and guidelines for state inspections, etc. Valid driver's license, acceptable MVR and pre-employment testing

The Service Branch Manager (SBM) will develop and maintain relationships with potential and existing clients within the technical and manufacturing fields. Identify opportunities to mentor existing workforce while developing and implementing strategies for growth and best business practices within assigned location and/or department. Position is also responsible for completing technical jobs and duties as business needs dictate. Responsibilities * Responsible for day-to-day operations of assigned location and/or department. Provide solutions to local business topics (Customer concerns, employee question/concerns, facility issues, etc.) * Responsible for hiring and training for direct reports. Conduct interviews, complete job reviews, set and review professional development goals for direct reports. Mentor and coach team of technicians; Audit performance quality and build training plans for direct reports. Ensure staff is motivated and productive. * Schedule work of local team and coordinate schedules for larger jobs with other managers. * Apply industry knowledge to offer technical / practical options to both internal and external customers; Prepare and review quotes; perform job walks as required; review test reports; audit field work for quality. * Cultivate and maintain customer relationships with internal customers, external customers, and vendors. Conduct client communication in a highly customer service-oriented manner. * Responsible for reviewing jobs to ensure the job meets or exceeds profitability goals. * Work with VP, GM and/or GM to ensure continuous improvement strategic business initiatives are developed and implemented. * Prepare variety of reports as assigned. * Work with HSE to develop effective safety records and practices to minimize the Company's exposure to potential risks. * Work may require flexible hours, weekends, holidays, and night work to work, coordinate and/or communicate location business needs. * All work and decisions shall be conducted in strict compliance of all regulatory law. * Observe all safety rules and Best Practices; Follow all company policies and procedures. * Maintain NETA certification and be willing to test up to the next level-Testing Division. * Other duties as assigned. Required Experience and Qualifications: * Bachelor's degree in related field or experience equivalency and a minimum of 5 years related experience. * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Thorough understanding of heavy industrial, utility, large commercial, renewable energy and ability to troubleshoot complex business issues. * Must be able to work safely and adhere to all electrical safety procedures. * Work may require flexible hours, weekends and holidays. Must be available for out-of-town work. * Proven leadership and mentoring skills. * Strong communication (written and oral). * Able to meet deadlines and handle multiple tasks. * Strong oral and written communication skills. * Able to work with various people throughout the organization-Customer Focused. * Focus on accuracy and efficiencies. * For positions that utilize a company vehicle, will be required to have a valid driver's license. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right * We pride ourselves on our integrity and expertise. We don't cut corners. * You perform job responsibilities safely, efficiently, and thoroughly all day, every day. * You conduct yourself professionally, ethically, and honestly. * You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. * You are on time and preplan time off. * You produce a quality product. We are customer driven * Our number one concern is our customer and our long-term relationships with them prove our dedication. * You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. * You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth * We are dedicated to growing the company and our employees. * You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. * You seek out new assignments and assume additional duties. * You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems * Every day is different, so we need to be innovative, decision makers, flexible and adaptable. * You efficiently and thoroughly complete assignments. * You perform work assignments independently. * You propose new ideas and find better ways of doing things. We get it done * We are efficient, reliable and no nonsense. We work hard, but we also play hard. * You follow through on commitments in a timely way. * You produce easily understandable and accurate reports that meet customer and/or Company expectations. * You actively listen. You seek advice and help as appropriate. * You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships * Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. * You collaborate to create the best solutions for each other and our customers. * You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: Columbus, OH Compensation: Base salary range for this position is $140,000 to $160,000 depending on experience plus 15% bonus eligible. Relocation: Relocation offered to highly qualified candidates. Benefits: Full benefits including medical insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Travel: Up to 50% Physical Demands: Position requires sitting and using computer and/or phone for extended periods of time. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

The Service Manager is responsible for creating and maintaining healthy relationships with customers, completing work orders and invoices, preparing warranty claims, reporting and minimizing aged work-in-process, maintaining service records and quality control records, completing job status reports, maintaining current billing cycle, giving yearly performance reviews, determining labor needed, assisting with diagnosing technical machine issues, working with employees to obtain training, conducting safety meetings and other general service department duties as directed by the Branch Manager and the General Service Manager. Essential Functions Administrative - Maintain department communication in order to complete work and grow service labor sales. Utilize various computer programs and John Deere communication tools as resources. Plan work schedule. Maintain a clean, orderly and safe work area and appearance. Inventory Control - Maintain personal and department tool inventory. Service - Complete service data on invoices. Open and close work orders in a timely manner in order to minimize aged work-in-process. Perform basic diagnostics and determine what repairs are needed and advise customers of replacement parts as necessary. Repair and replace damaged or worn parts. Test mechanical products and equipment after repair or assembly to ensure proper performance and compliance. Prepare all reports and forms required in conjunction with work orders, taking note of the cause of failure/problems. Prepare warranty information. Service and maintain company vehicle and shop. Maintain flat rate in accordance with the Standard Pricing Guide (SPG). Utilize Marketing Service Times (MST's) to quote jobs. Maintain current knowledge of Company and competitor products. Maintain condition of vehicles, inventory, tools and equipment. Read and understand operating manuals, blueprints and technical drawings. Maintain quality control records. Generate work preview reports and code established flat rates. Complete job status reports. Work order log. Work with customer invoicing problems. Read and understand financial operating statements. Manage - Give yearly performance reviews for department technicians. Determine labor needed in preparation for work loads and plan the work schedule. Work with John Deere Territory Representatives to communicate difficult machine issues. Assist factory and engineers with diagnosing technical machine issues. Insure Service Department is productive. Maintain billing cycle efficiencies, expenses and gross margins. Reports work in process. Training - Work with employees in obtaining technician certification and complete training needs. Conduct monthly safety meetings. Other Functions Deliver parts, run errands, etc. as needed. Assist with other duties assigned and directed by corporate management within the frame work of Murphy Tractor and Equipment Company, Inc.'s objectives. Knowledge/Skills/Abilities Strong knowledge of methods, materials, tools and techniques used in the repair of heavy construction equipment. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Good skills in operating vehicles and equipment used for diagnostic purposes Strong focus on customer service. Strong knowledge of Microsoft Office and Internet. Basic knowledge of office machines, including copier, fax and printer. Able to communicate effectively as appropriate for the needs of customers or coworkers. Strong attention to detail Able to work effectively in a team environment. Able to process work with accuracy. Meet commitments and deadlines. Able to complete required documentation and reports in a timely manner. Able to perform multiple tasks simultaneously. Able to work a flexible schedule as needed. Able to organize and prioritize numerous tasks and complete them under time constraints. Demonstrates openness to new procedures, technology and structure. Physical Requirements and Work Schedule Able to do occasional lifting of up to 50 lbs. Employee must be able to stand for an extensive amount of time. Able to move or hold arms and hands in small areas, utilizing tools, for an extensive amount of time. Able to use tools that vibrate for an extensive amount of time. Able to work flexible schedule, including some evenings and weekends. Education/Work Experience High school diploma or GED required. Two year certificate from a college or technical school or at least five years related experience and/or training in the subordinate position. Murphy Tractor & Equipment Co. is an equal opportunity employer.

The Service NPDi Manager will lead a team of NPDi Engineers, ensuring service readiness and operational excellence in New Product Development (NPD) initiatives for the Americas region. This role is critical in aligning service deliverables with regional requirements and supporting the Global Product Portfolio. The manager will drive process consistency, tool integration, and cross-functional collaboration to enable successful service readiness for product launches and continuous improvement. Work closely with regional and global service teams to ensure consistent and high-quality service delivery worldwide. RESPONSIBILITIES * Direct, mentor, and develop a team of NPDi Engineers focused on NPD service readiness and execution within the region. * Lead service readiness efforts for new product launches, ensuring alignment with regional requirements and customer expectations. * Oversee NPD projects through all tollgate phases, ensuring timely and quality service deliverables for each product launch. * Identify, evaluate, and integrate new tools and processes (e.g., Oracle Engagement Cloud-Oracle CX, Connected CE, Knowledge, LIFE) to enhance service readiness and operational efficiency. * Work with key functional stakeholders, Service Delivery, Offerings, Supply Chain, Engineering, and Product Management teams, to gather requirements, provide feedback, and drive continuous improvement. * Participate in service strategy reviews and report program updates to executive leadership. * Develop and track key performance indicators for service readiness, project status, and continuous improvement. * Establish and maintain operational review cadence with engagement from all stakeholders and interested parties * Collect and integrate customer and field feedback to enhance service processes and product support. * Work closely with the service operation team to communicate and support new product initial installation and startup. * Support training development and delivery for new product launches and service processes. * Drive synergy and knowledge sharing with other global regions to ensure consistency in service deliverables and best practices. QUALIFICATIONS * Bachelor's degree (MBA preferred). * 5-10 years of experience in Project/Program Management, preferably in NPD. * Experience managing technical teams and collaborating in a global business environment. * Strong business acumen, process design, and change management skills. * Proficiency with Smartsheet, Power BI, and MS Office. * Excellent communication, organizational, and analytical skills. * Ability to deliver amidst changing requirements, deadlines, and priorities. * Ability to travel globally up to 20%. TIME TRAVEL REQUIRED * Ability to travel globally up to 20%. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #LI-HR1

Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Manager: As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring. * Responsible for the smooth operation of the shop, which includes bay management and workflow of the location. * Serves as a liaison providing clear communication between the shop, counter staff and customers. * Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations. * Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service. Requirements * Experience in automotive service/repair (certifications preferred). * Management experience with strong leadership skills. * Excellent communication and multitasking abilities. * Strong work ethic and goal-oriented mindset. * Valid driver's license and availability to work Saturdays. * Ability to stand for long periods, bend, and lift up to 75 lbs. * Authorized to work in the USA (18+). * Comfortable with occasional mechanical hazards and outdoor conditions. Career Path Service Manager → General Manager → Regional Manager Compensation Pay: $55,000 - $85,000+ annually Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus. Why Tire Discounters? * Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. * Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! * Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. * Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!

Job Description About the Role: The Manager of Laboratory Services at Wooster Community Hospital is responsible for overseeing the daily operations of the hospital's laboratory to ensure accurate, timely, and compliant diagnostic testing. This role involves leading a team of laboratory professionals, managing resources efficiently, and maintaining high standards of quality control and regulatory compliance. The manager will collaborate closely with clinical staff and hospital administration to support patient care through reliable laboratory services. Additionally, the position requires continuous evaluation and improvement of laboratory processes, adoption of new technologies, and staff development to meet evolving healthcare demands. Ultimately, the manager ensures that the laboratory functions as a critical component of the hospital's healthcare delivery system, contributing to positive patient outcomes and organizational excellence. Minimum Qualifications: Bachelor's degree in Medical Technology, Clinical Laboratory Science, or a related field. Certification as a Medical Technologist (MT) or Clinical Laboratory Scientist (CLS) from a recognized certifying body. Minimum of 5 years of experience in a clinical laboratory setting, including at least 2 years in a supervisory or management role. Comprehensive knowledge of laboratory regulations, quality control, and safety standards. Strong leadership and communication skills to effectively manage staff and collaborate with multidisciplinary teams. Preferred Qualifications: Master's degree in Healthcare Administration, Clinical Laboratory Science, or a related discipline. Experience managing a hospital-based laboratory or similar healthcare environment. Familiarity with laboratory information systems (LIS) and electronic health records (EHR) integration. Certification in Laboratory Management or Healthcare Quality (e.g., ASCP Laboratory Management Certification). Demonstrated success in process improvement initiatives and staff development programs. Responsibilities: Lead and supervise laboratory personnel, including hiring, training, scheduling, and performance management. Ensure compliance with all regulatory requirements, including CLIA, CAP, and OSHA standards. Oversee laboratory testing procedures to guarantee accuracy, reliability, and timely reporting of results. Manage laboratory budgets, procurement of supplies, and maintenance of equipment to optimize operational efficiency. Collaborate with clinical departments to address testing needs and support diagnostic services. Implement quality assurance programs and continuous improvement initiatives to enhance laboratory performance. Prepare and present reports on laboratory operations, quality metrics, and regulatory compliance to hospital leadership. Stay current with advancements in laboratory technology and best practices to recommend and implement upgrades. Skills: The Manager of Laboratory Services utilizes their technical expertise and leadership skills daily to ensure laboratory operations meet clinical and regulatory standards. Strong organizational skills are essential for managing multiple priorities, including staffing, budgeting, and compliance documentation. Effective communication skills enable the manager to coordinate with clinical teams, hospital administration, and external regulatory bodies. Analytical skills are applied to interpret quality control data and implement process improvements that enhance service delivery. Additionally, proficiency with laboratory information systems and emerging technologies supports efficient workflow management and accurate reporting. Full Time Exempt Position Full Time Exempt Position

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Private Event Services ManagerLocation: Weymouth Country ClubDepartment: Food & Beverage / Catering / EventsReports To: Director of Food & BeverageEmployment Type: Full-Time, Non-ExemptPosition SummaryThe Private Event Services Manager is responsible for the successful planning, coordination, and flawless execution of all private events at the Club, including weddings, social functions, member celebrations, corporate outings, golf tournaments, and special club events. This role serves as the primary liaison from contract to completion, ensuring exceptional service delivery, revenue optimization, and unforgettable guest experiences consistent with the Club's brand and hospitality standards.Key ResponsibilitiesEvent Planning & Client Experience Serve as the primary point of contact for clients throughout the entire planning process Assist with menu selections, beverage packages, rentals, décor, and layouts Coordinate with culinary, banquet, audiovisual, golf operations, and clubhouse departments Oversee all timelines, room diagrams, and final confirmations Ensure all details are communicated and executed flawlessly On-Site Event Execution Be present at events as required to ensure proper setup, service flow, staffing, and guest satisfaction Problem-solve in real time with professionalism and grace Act as the lead service ambassador for hosts and VIP guests Maintain high standards of appearance, professionalism, and hospitality Team Leadership & Training Partner with Banquet Managers, Service Managers, and Culinary Leadership Assist in training banquet staff on service standards and event flow Promote a culture of accountability, hospitality, and teamwork Administrative & Financial Oversight Manage event deposits, billing accuracy, and final invoicing Forecast labor needs and coordinate staffing with F&B leadership Track revenue, cost of sales, and budget performance Maintain all event records, timelines, and contracts in the event management system Member Relations & Club Integration Deliver a personalized planning experience for club members and guests Support major club events such as tournaments, galas, holiday events, and themed dining Actively participate in club culture and member engagement initiatives Qualifications & Experience Minimum 3-5 years of experience in private events, catering sales, banquet management, or hospitality events Country club, resort, hotel, or upscale venue experience strongly preferred Proven track record in event sales, client experience, and execution excellence Strong knowledge of banquet service, food & beverage operations, and event logistics Ability to multitask in a high-volume, fast-paced environment Exceptional organizational, communication, and interpersonal skills Proficiency with event management systems, POS, and Microsoft Office Flexible schedule including evenings, weekends, and holidays Core Competencies Hospitality-Driven Leadership Revenue-Focused Sales Approach Relationship Building Attention to Detail Service Recovery & Problem Solving Time & Priority Management Professional Presentation & Communication Compensation & Benefits Competitive hourly rate Performance-based incentive opportunities Health, dental, vision, and retirement benefits Paid time off & holidays Club privileges and dining benefits Professional development & growth opportunities Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************

Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Manager: As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring. * Responsible for the smooth operation of the shop, which includes bay management and workflow of the location. * Serves as a liaison providing clear communication between the shop, counter staff and customers. * Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations. * Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service. Requirements * Experience in automotive service/repair (certifications preferred). * Management experience with strong leadership skills. * Excellent communication and multitasking abilities. * Strong work ethic and goal-oriented mindset. * Valid driver's license and availability to work Saturdays. * Ability to stand for long periods, bend, and lift up to 75 lbs. * Authorized to work in the USA (18+). * Comfortable with occasional mechanical hazards and outdoor conditions. Career Path Service Manager → General Manager → Regional Manager Compensation Pay: $55,000 - $85,000+ annually Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus. Why Tire Discounters? * Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. * Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! * Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. * Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!