Customer service manager jobs in Merced, CA

#JOINTHEOASIS Who we are: Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to providing a broad selection of on-trend apparel for all the occasions in a woman's life. Our mission is to create an oasis that inspires and empowers women. Why you matter: As a full time Windsor Store Manager you are responsible for driving our mission statement in your store. You manage all aspects of daily operations, visual standards and make decisions that impact store performance and profitability. You are accountable for achieving store productivity in terms of sales, shrink, payroll and expenses. You hire, lead and develop a high performing team of fashion loving Co-Managers, Assistant Managers and Stylists while treating everyone with dignity and respect. What you do: You're a business driver: You are a sales-focused leader able to analyze KPI reporting and translate numbers into behaviors. As the “Host of the Party” you build brand loyalty by ensuring your team provides an omni channel Oasis experience to every customer. You take on challenges and deliver business solutions to do more with less and create value for the brand. You're an expert at finding and retaining great talent: You're the “mayor of the mall” and know where to find the right talent. You are consistently making new networking connections to ensure you have a wide talent pool. You're committed to an exceptional onboarding experience that supports the company retention goals. Right people, right place, right time is your motto: You organize and plan in ridiculous detail to get the job done. You're proficient with analyzing reports and communications to maximize payroll, execute operations and create the Oasis for your customers. You have a passion for leading people: You place a high priority on training and developing your team to ensure you have a strong succession plan in place. You lead courageously, communicate clearly and foster a culture of continuous improvement through recognition, coaching, feedback, and utilizing company tools and programs. You know integrity is mandatory: You follow all Loss Prevention and Safety procedures and hold your team equally accountable. You build trust among your team members and show consistent improvement of all audit and shrink results. You take pride in your store: You lead and train the execution of the Windsor Merchandising Directive. Your store is always clean, neat and organized both front and back of the house in compliance with Windsor's Visual Guidelines. You and your team make smart decisions to adjust and replenish products when needed. You're our culture champion: You live and promote Windsor values in everything you do. You inspire and motivate your team to deliver their best every day by fostering a culture of respect, care, ownership and personal commitment. What makes you stand out: You have at least 1 year of Store Management experience You have proven leadership experience and an ability to develop and motivate team of up to 25 employees You are a quick thinker and able to resolve issues as they arise with customers and associates You are an effective communicator in both a group setting and one on one You welcome feedback and are ready to improve always You have a flexible and reliable schedule What else you'll love: Medical, Dental, Vision and Life Insurance 401k with company match Vacation and Sick time A generous 40% discount on all Windsor products year round. (Additional discounts periodically) Opportunities for development, ongoing training and potential for advancement. Physical Demands: Frequently stands, walks, observes, bends and pushes. Must be able to count, communicate, read and write in English. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise or supplies throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary. *Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.

Customer Relations Manager Reports to: Executive Vice President Department: Marketing Classification: Full-time, Exempt Pay: $90,000-$105,000 annually Our Company Mission To attract quality-oriented restaurateurs with consistently superior tomatoes and olive oil, keep them through legendary service, and invest in talented people who share our dedication to customer success. The Company Stanislaus Food Products is a nationally recognized, family-owned company known for crafting the finest Italian-style tomatoes and sauces for top-quality Italian restaurants and pizzerias. If you take pride in the quality of your work and prefer working on a team of talented individuals who share your passion for excellence, we invite you to apply for this exciting opportunity! This is a full-time position located on-site at our Modesto administrative office. The Customer Relations Manager is responsible for creating and leading several teams collectively known as “We Care”. The dedicated We Care staff are committed to enhancing enduring relationships with our restauranteur customers through high quality phone, social media, or text interactions and related accurate data collections. The Customer Relations Manager is equally responsible for ensuring the End User Conversion Team (EUC) accurately and timely processes and records end user conversions submitted by direct sales representatives and brokers while maintaining positive productive relationships with end user restaurateurs, direct sales reps and brokers. The Customer Relations Manager must also oversee the activities of the Customer Accountability Coordinator and Hospitality Chef. It is crucial the Customer Relations Manager, whose teams are the “Voice and Face of the Company”, can accomplish goals through team leads and ensure adequate coverage, balanced workloads, and cross-training across all teams. This position will be primarily responsible for: Team Development: Working with the People Operations Team, interviewing, hiring, training, developing, motivating and reviewing the performance of all direct reports and ensuring team supervisors are doing the same for all team members within the department. Activity Measurement: Measure, report, and develop appropriate actions plans to ensure end user customer contact goals are met or exceeded. Hold team accountable for related performance metrics. Technology Implementation / Integration: Leverage existing technology and implement new technology to enhance the efficiency, accuracy, and transparency of the customer service team. Setting the Tone: Must exude positive energy. The smile on team members' faces must be heard through the phone. It starts with the leader. Core Values: The We Care / EUC teams must understand and demonstrate Stanislaus Core Values in every interaction. Our core values are: Superior Quality, Dependability, Fairness to All, Long, Loyal Relationships and Personalized Service. The Customer Relations Manager is responsible for not only walking the talk, but making sure each customer interaction meets quality expectations. Department Representation: Represent the department throughout the organization at regularly scheduled and ad hoc meetings. Make recommendations to the organization to improve customer and other constituency interactions. Primarily during our Harvest season, warmly welcome hospitality guests visiting the department and concisely explain how the department is there to support their needs. Team Player: The We Care / EUC department is often called upon for help with corporate events. The Customer Relations Manager must balance department needs with such requests and provide appropriate support. Projects: Must be able to take general direction and develop, communicate, and execute specific plans to accomplish occasional ad hoc tasks and projects. Playbooks: Responsible for maintaining and updating as required department playbooks whether written, video or digital to ensure up to date training resources are always ready for use. They should also look to innovate processes to ensure we are utilizing the best practices and methods for goal setting, metrics and workflows. Other duties: Other duties as assigned. Candidate Requirements: Six (6) to ten (10) years in a progressive customer service or customer relations role which includes call center management. A minimum of five (5) years demonstrated success in people development, coaching, and performance management. Experience implementing and leveraging CRM systems in the customer service space. Demonstrated positive spoken and written interpersonal communications skills. Detail orientation both for process and paperwork review. Demonstrated ability to successfully revise existing process and implement new or revised processes. Experience in applying and complying with California wage and hour requirements. Able to work independently while leading a team. Able to communicate fluently in English. Experience creating impactful team presentations and leading meetings. Demonstrated skills in organization, time management, and the ability to maintain a consistent emotional composure during stressful periods. Experience in successfully working cross-functionally to achieve company goals. Technically proficient with database applications, phone systems, and ecommerce applications. Practical business competence using the MS Office suite of tools, Word, Outlook, and Excel in particular. Preferred Qualifications: Passion for and knowledge of high-quality food and culinary cuisine. Fluency in Spanish strongly preferred. Fluency in French. Demonstrated ability to work and communicate with senior management and front-line employees. Physical Requirements: Rare lifting, carrying, pushing, and/or pulling; rare stooping, kneeling, crouching, and/or crawling. Generally, the job requires the following percentages of time committed to physical activity: 25% or less, as 75% or more of the time the employee will be in their assigned workspace area. The job is performed under moderate temperature variations and in an office environment. Unrestricted visual and audio abilities are required for the safety of all employees. The ability to lift up to 35lbs. is required. Wellbeing: In addition to our solid track record as a stable, growing employer, we offer a variety of different benefits depending on your role: Physical Wellness - Medical plan options, Dental and Vision benefits, Sick Time, and Gym/Wellness Class Reimbursement. Social Wellness - Paid Time Off, Company Holidays, Engagement Events throughout the year, and Federal and State Leave of Absences. Development Wellness - Recognition, Best in Class Training Programs, Succession Planning, and Tuition Reimbursement. Emotional Wellness - Employee Assistance Program, People Operations Department with an Open Door Policy. Financial Wellness - Competitive Salary, Performance Based Bonus, 401k Program, Accident Insurance, and Life Insurance. Nutrition Wellness - Access to best-in-class tomato sauce and olive oil products.

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values. USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do. We are seeking a Customer Service Supervisor to join our rapidly growing team. The Opportunity: The Customer Service Supervisor will be the first point of contact for our students, faculty, staff, parents, and guests. You will coordinate and monitor building and office operations to ensure best quality practices are met daily. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today! The Accountabilities: Coordinate and monitor office operations to ensure best quality practices are met daily. Hires, trains, supervises, coaches, counsels and evaluates 15-20 student employees, on average. Create and revise semester schedule, review and approve time cards and adjust for missing or inaccurate time punches. Create reports on work orders, occupancy discrepancy and key tracking. Maintain and print building rosters weekly, assesses condition of rooms, and bill residents for damages, lost keys, access cards and more throughout the year. Develop and maintain open, positive, effective and constant communication with residents, parents, fellow staff, custodians and vendors, following up on work orders and resolving any complications efficiently and in a timely manner. Is mindful of inter- and cross-cultural communication within university living environments when conducting complaint and dispute resolutions. Document staff infractions and holds one-on-one biweekly staff meetings to ensure best practices. Accept, log, oversee, return and review all mail provided by federal and private mail/parcel carriers. Responsible for troubleshooting at print stations before requesting assistance from Housing IT. Conduct regular supply inventory audits and oversees items needed for move-in/out (labels, envelopes, signage, etc.). Order supplies for offices, managers and print stations. Conduct regular building inspections, and inspect rooms for working smoke detectors and any health and safety violations. Communicate in advance with residents prior to entering apartments and before and after completing work requests. Ensure all physical keys accounted for and tested prior to resident assignments or key changes. Oversee locks for programming of rooms, stairwells and lounges residents are assigned and given access to. Provide and maintain keys for reserved areas and common spaces. Structure open house tours and prepare for move-in events. Facilitate summer rental offers for conferences, coordinating with linen and maid services to ensure rooms are prepared and serviced weekly. Maintain reservations and records of accommodations, manage records of all transactions, and turn in payment slips daily. Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time. The Qualifiers: Education: High School Diploma. Experience: 2 years. Expertise: Two (2) years' experience in property management, customer service, administration or relevant field with some experience in a management/leadership role. Experience advising and counseling students. Proven knowledge of residential building operating procedures, layouts, configurations, and inventories. Working knowledge of California tenant laws and issues, rental market conditions and trends, and resources available to university students. Proven interpersonal, analytical, and oral and written communication skills. Demonstrated experience interacting with communities diverse with regard to cultures, backgrounds, and socioeconomic status, exercising diplomacy, tact, and discretion. Ability to help foster environments of trust, collaboration, transparency, and accountability. Proven organization and project management skills, able to successfully multitask and shift priorities. Experience resolving conflicts, problem solving, and encouraging partnerships. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values. What We Prefer: Preferred Education: Associate's Degree. Bachelor's Degree. Preferred Field of Expertise: Four years' experience in residential property management, customer service, maintenance, higher education, and/or other relevant fields. Proven knowledge of undergraduate and graduate student development theories, from psychosocial and cognitive/structural theories, to ecological and integrative ones. Demonstrated experience with computer operating systems, mobile applications, and social media (e.g., Microsoft Office, Instagram, Google Docs, Slack). The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE , and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit **************************************** This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The hourly rate for this position is $30.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions. Job Description Summary Minimum Education: High school or equivalent. Minimum Experience: 2 years. Minimum Field of Expertise: Two years experience in property management, customer service, administration or relevant fields, with some experience in a management/leadership role. Experience advising and counseling students. Proven knowledge of residential building operating procedures, layouts, configurations, and inventories.. Working knowledge of California tenant laws and issues, rental market conditions and trends, and resources available to university students. Proven interpersonal, analytical, and oral and written communication skills. Demonstrated experience interacting with communities diverse with regard to cultures, backgrounds, and socioeconomic status, exercising diplomacy, tact, and discretion. Ability to help foster environments of trust, collaboration, transparency, and accountability. Proven organization and project management skills, able to successfully multitask and shift priorities. Experience resolving conflicts, problem solving, and encouraging partnerships. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Job Description Salary: $75,000 - $80,000 / year Other Forms of Compensation: Yearly Bonus Opportunity and Company Car Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry. Come grow with us. We are Canteen. Job Summary Key Responsibilities: Responsible for site visits and client retention Assist branches with grand openings Ensure we are compliant with local and national account standards; review corporate compliance reporting Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc) Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan) Coordinate efforts to improve the customer retention and client experience at the point of sale Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue Drive compliance to merchandising standards Assess performance by location through audit reports (Quarterly District Evaluations) Preferred Qualifications: A Bachelor's degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record Preferred 3-5 years' experience in a customer service position, or a minimum of 2+ years' of related experience Client-facing / customer service experience preferred Food & beverage experience Excellent communication skills required Must be able to travel to client sites Must be passionate about providing world class service to our clients and customers Must be able to lift 50 lbs. on a consistent basis. Apply to Canteen today! Canteen is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Associates at Canteen are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1474074 Canteen Leticia Pinon

The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day-to-day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in the absence of the store manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure. Responsibilities Leads the work activities of department team members, PT, and Temporary including: Ensures shelves and other displays are stocked, restocked, and maintained according to company standards. Ensures markups or markdowns are taken according to company directives. Greets and assists customers with inquiries and purchases utilizing a cash register to process payments and refunds and resolves escalated customer issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Verifies cashier daily balancing of cash drawers for accuracy while ensuring safe cash handling policies and procedures are followed, including cash, checks, and credit/debit cards. Coordinates the work activities of team members, including conducting training for new employees. Ensures that the team members understand and follow Corporate and store policies and procedures. Receives and verifies orders and completes store reports. May be a key holder and responsible for opening and/or closing the store. Understands and processes website orders, including picking merchandise and shipping orders. Maintains neat and clean store and work areas. May assist other team members with completing the work of the department. Performs other duties as assigned. Pay Range $12.00-$24.33/hour

Canteen **Salary:** $75,000 - $80,000 / year **Other Forms of Compensation:** Yearly Bonus Opportunity and Company Car **_Growth. Opportunity. Excellence._** **_Canteen_** brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our _growth._ Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the _opportunity_ and innovation. Together, we'll continue to transform our industry. **_Come grow with us. We are Canteen._** **Job Summary** **Key Responsibilities:** + Responsible for site visits and client retention + Assist branches with grand openings + Ensure we are compliant with local and national account standards; review corporate compliance reporting + Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc) + Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of sale + Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue + Drive compliance to merchandising standards + Assess performance by location through audit reports (Quarterly District Evaluations) **Preferred Qualifications:** + A Bachelor's degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable + Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record + Preferred 3-5 years' experience in a customer service position, or a minimum of 2+ years' of related experience + Client-facing / customer service experience preferred + Food & beverage experience + Excellent communication skills required + Must be able to travel to client sites + Must be passionate about providing world class service to our clients and customers + Must be able to lift 50 lbs. on a consistent basis. **Apply to Canteen today!** _Canteen is a member of Compass Group USA_ **Click here to Learn More about the Compass Story (**************************************** **Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.** **Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.** Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. **Associates at Canteen** **are offered many fantastic benefits.** + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (******************************************************************************************* for paid time off benefits information. **Req ID:** **1474074** Canteen Leticia Pinon

The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day-to-day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in the absence of the store manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure. Responsibilities Leads the work activities of department team members, PT, and Temporary including: Ensures shelves and other displays are stocked, restocked, and maintained according to company standards. Ensures markups or markdowns are taken according to company directives. Greets and assists customers with inquiries and purchases utilizing a cash register to process payments and refunds and resolves escalated customer issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Verifies cashier daily balancing of cash drawers for accuracy while ensuring safe cash handling policies and procedures are followed, including cash, checks, and credit/debit cards. Coordinates the work activities of team members, including conducting training for new employees. Ensures that the team members understand and follow Corporate and store policies and procedures. Receives and verifies orders and completes store reports. May be a key holder and responsible for opening and/or closing the store. Understands and processes website orders, including picking merchandise and shipping orders. Maintains neat and clean store and work areas. May assist other team members with completing the work of the department. Performs other duties as assigned. Pay Range $12.00-$24.33/hour

Artistree-DFW AirportThe Customer Solutions Program Manager (officially titled Business Program Specialist) is responsible for maintaining Enterprise project plans including updates, follow-through, and completion of enterprise projects. This role will partner with the entire Artistree organization, ensuring that the scope of work to be performed for each enterprise project is appropriate, coordinated, and in sync with total enterprise strategic objectives. This position will translate business requirements into designs to facilitate enterprise project results & analytics. The Business Program Specialist will help the Business Program Manager develop processes, tools, and resources to align with Artistree's strategic and financial goals. This Team Member provides excellent service and support to ensure client satisfaction, which leads to long-term accounts, and serves as a liaison between the client and other internal departments to expedite any assistance that may be needed. This position will assist managing multiple enterprise applications and system integrations projects that have a direct impact on Artistree's revenue and growth. This team member will assist with project planning and execution for the entire life cycle of project. They will assist in gathering customer requirements and defining their vision with engineering. They will assist in developing processes, tools and resources to align to our strategic and financial goals. Major Activities Manage the day-to-day operations of programs, coordinating tasks, and delegating responsibilities. Track program performance against established metrics, analyzing data, and reporting on progress to stakeholders. Support the day-to-day operations and processes related to program execution, including maintaining program documentation and coordinating meetings. Assist maintaining project plans by reviewing design, specifications, and plan, scheduling changes, and recommending actions. Assist Business Program Manager to deliver projects related to technology within their backend systems like order management, merchandising, inventory, logistics, manufacturing execution system, transportation management, supply chain order visibility, etc. Assist maintaining Capital Plan for Artistree. Build and maintain positive relationships with clients and understanding their needs, facilitating communication among various internal teams and external partners. Use established project management methodologies/tools to successfully manage complex scopes of work. Perform financial management of the project: budgeting & forecasting, cost-benefit analysis etc. Evaluate, document, and improve process flow to achieve greater efficiencies in manufacturing operations and document process steps to improve operator performance and training. Assist in identifying and implementing continuous improvement initiatives within program management processes. Partner with product and technology teams to define requirements for systems capabilities that improve the order fulfillment experience and scale processes to support highly seasonal volume fluctuation. Develop forecasts, cost models, and capacity plans, dissect customer feedback to drive decision making, measure performance of the manufacturing network, and identify the opportunities to drive improvement. Assist supply chain team to manage capacity and inventory availability to support the forecast provided by enterprise accounts. Help with prioritizing order needs as they arrive to ensure on-time deliveries meet or exceeding enterprise account expectations and help with the growth strategy. Other duties as assigned Minimum Education Bachelor's degree in business administration, or equivalent work experience Minimum Special Certifications or technical skills Excellent computer skills that include Microsoft Office, Excel, Word, PowerPoint, Outlook and Sales/Finance account software Minimum Type of experience the job requires 2+ years of Project or Program management in Enterprise field. Other Excellent oral and written communication skills Strong ability to multi-task and prioritize workload. Have functional knowledge and understanding within an information systems discipline. Proven ability to manage multiple, competing priorities simultaneously. Strong project management experience with a proven track record of working cross-functionally. Clear, precise communication is important for this role as this is client facing role. Strong data extraction, analytical and problem-solving skills. Ability to think strategically and execute methodically. Must be able to quickly understand new information. Good problem-solving skills are a must. Travel 15-30% Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. JOB SUMMARY: Under the direction of the Regional Service Manager: Provides customers with quality service; supervises operational staff; promotes sales of all Bank services. ESSENTIAL FUNCTIONS: Customer Service & Sales Support Deliver 5 Points of Service. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference) Meet SERVICE standards for external customers. Conduct/facilitate daily 8a.m. sales meetings. Resolve complex customer problems; ensure good customer relations. Serve as point of contact for branch staff questions. Support Sales efforts through coaching and mentoring. Focus on stabilization of transaction accounts. Promote internal sales activities for new product and service referrals with an emphasis on all Key Initiatives. Ensure that average monthly teller incentive goal of $110/FTE is met. Ensure minimum SPF referral goals are met for each visit as well as monthly. At the conclusion of each visit, ensure a meeting with the investment representative for review of sales and referrals. Maintain or grow branch deposits. Meet or exceed NII goal as outlined in your annual budget. Meet minimum Elan goals. Meet established QIS standards of 95% or above. Ownership & Accountability Maintain control and tracking of operational losses and teller cash differences. Screen and interview applicants for operational positions. Coordinate with the RSM on actions and documentation related to disciplinary situations. Manage overall operations of the branch through effective delegation & follow-up. Demonstrate leadership skills as evidenced by modeling professional conduct & professional boundaries & coaching & mentoring staff, especially in sales activities. Ensure training & cross-training of staff. Identify any training, coaching or scripting needs. Ensure all necessary reports are completed and forwarded on a timely basis. Communicate problems, successes, challenges and personnel issues to the RSM on a regular basis. Adhere to the “no surprises” standard. Exercise sound judgement and common sense in protecting bank assets, while providing excellent customer service. Implement changes to policies and procedures timely and effectively. Personal losses within loss limit. Meet attendance guidelines. Administrative Control, Security & Audit Ensure satisfactory ratings by Internal Audit. Ensure satisfactory ratings by Branch Review (See Audit Performance Matrix, Personnel Policy manual, Page 8.1.1). Follow security protocols in opening, closing and internal operations procedures. Ensure that all staff is knowledgeable and adheres to Control Consciousness policies and procedures. Ensure branch remains within established loss limits. Compliance Responsibilities Complete regulatory tutorials to ensure understanding of compliance standards & expectations. Ensure that all staff completes regulatory tutorials and has an understanding of compliance standards & expectations. Answer regulatory questions correctly during Audit/Branch Review. Ensure CRA service hours branch goals are met. Work Environment: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. EQUIPMENT USED TO PERFORM FUNCTIONS: 10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window, Branch Capture equipment. DECISION MAKING: (Give examples of decisions and recommendations made by incumbent) Approves non-standard transactions based on knowledge of client's account history. Schedules appropriate number of staff to successfully meet varying service demands and address any training needs. Determines best method to apply to resolve customer and/or staff conflicts, which preserve individual's dignity and comply with established banking policies. PROMOTIONAL GUIDELINES: Customer Service Managers are eligible for promotions based upon the approved level of the branch, i.e. CSM I, II, III, etc. After one year in current position, the following criteria must be met: Must have all audits and branch reviews rated satisfactorily. Must obtain an “at expectation” or better in all categories on the annual performance appraisal. Consistent pattern of growth in all areas of sales support. Requirements MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Progressively more responsible in-branch operations where incumbent has gained a thorough knowledge of operational policies and procedures. Previous lead or supervisory experience preferred. Excellent interpersonal, organization and communication skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. MENTAL DEMANDS: Successfully prioritize demands and meet quality and quantity service standards. Apply basic math skills to balance cash and reconcile ledger accounts. Evaluate job performance and identify training needs of subordinate staff. Identify and capture business opportunities. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $68,640.00 - $69,817.69

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable. Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times. Responsible for performing store manager duties in their absence. Partners with the store manager to recruit, train, coach, develop and supervise all crew members. Reviews all corporate communications and reacts accordingly. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent. College experience preferred. Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $19.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has ***************** email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today! POSITION SUMMARY As an Service Manager for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Build customer satisfaction and loyalty by providing the best guest experience Achieve a thorough knowledge of all products, services, warranties and maintenance issues Keep up to date through training and vendor publications Adhere to the Big O Tire policies and procedures Assist other sales or service associates as needed in an effort to exceed our customers' expectations Help maintain the appearance and cleanliness of the building and perimeter areas Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking Maintain showroom merchandise Follow all safety practices as outlined in policy and procedures Sales of tires and service-related needs QUALIFICATIONS 3 year minimum tire & auto service sales experience Strong auto service & tire sales knowledge Good leadership abilities and team building Excellent customer service and communication skills Strong organizational skills Proficient at preventive maintenance sales Maintain professional appearance at all times Have problem solving abilities and be a self-starter Multi-tasking abilities We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty. From flat tires and oil changes to rotor resurfacing and that weird clunking sound you've been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.

Derek Sawyer is a top-notch Northern California contractor focused on providing significant value to our residential customers. We've been in business for 30+ years, and our growth continues due to our excellent reputation and company culture. We treat our teams like family, which enables them to treat our customers with the same respect. We're always looking for people who are self-motivated and customer focused. We're looking for someone who loves helping people and wants to be part of improving lives every day. The HVAC Service Manager reports directly to the General Manager and is primarily responsible for overseeing the daily operations of the service department, ensuring high-quality service delivery, efficient technician scheduling, and excellent customer satisfaction. This role involves supervising HVAC technicians, managing workflow, resolving customer issues, maintaining safety and compliance standards, and supporting business growth through effective leadership and operational management. HVAC Service Manager duties: Daily management of high-volume service department, HVAC service technicians and staff Evaluate workload and schedule of service work in a way that best utilizes service technicians. Hire, lead, and train a team of techs on technical and sales knowledge. Knowledgeable on how to teach sales and new techniques. Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help. Report on team performance. Properly and efficiently document all calls/jobs to the company's requirements Stay up to date on current technologies and new products in the field What YOU will bring: 5+ Years residential HVAC experience, management experience preferred Strong organizational leadership skills to lead and grow a team of technicians. Strong technical background in diagnostic skills on all residential and light commercial equipment. Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems. Great attitude, high energy, great communication skills, sales driven. Strong computer skills (word, excel, adobe, etc.) Valid drivers' license and ability to pass background test and drug screen. Ability to handle heavy equipment and work outdoors Physical Demands: Stand/Sit: Must be able to remain in stationary position 50% of the time May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run May be required to drive and sit for long periods of time Must be able to maneuver up to 25 lb. by lifting, carrying, pushing What We Offer! Paid Vacation - Plan varies by position/role 401(k) Retirement Plan with company match Medical, Dental, Vision (For Employee and Eligible Family Members) Company Life Insurance Supplemental Life Insurance Supplemental AD&D Disability (Short Term and Long Term) Insurance Critical Illness Insurance FSA - Flexible Spending Account Company issued equipment Employee Discounts Career growth opportunity Employee Referral Bonuses available PAY TRANSPARENCY: The annual pay opportunity for this role ranges from $90K-$105K DOE. The actual pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate's salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience. Derek Sawyers is an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

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Job DescriptionCall Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities. Powered by JazzHR t0CsQpMS2b

A successful Assistant Clinic Services Manager must be passionate about healthcare and want to make a difference in the lives of others while acting as a mission-driven catalyst to help Livingston Community Health (LCH) deliver the best quality of care and excellent service to our patients and their families. The Assistant Clinic Services Manager (ACSM) is an exempt, leadership-level role responsible for directing and managing all non-licensed clinic staff-including front office staff and Medical Assistants-while supporting the Clinic Services Manager (CSM) in all aspects of clinic operations. The ACSM plays a critical role in ensuring efficient daily operations, exceptional patient experience, compliance readiness, and a positive team culture at assigned clinic site(s). Essential Functions, Duties, and Responsibilities The Assistant Clinic Services Manager is an On-site position. Hours will be 12pm - 9pm Monday through Thursday and 8am - 4pm Saturday. Plus additional hours as needed. This ACSM serves as a hands-on operational leader responsible for managing non-licensed clinic staff, overseeing workflows, coordinating daily operations, resolving issues, and supporting the overall function of the clinic. The ACSM exercises independent judgment and decision-making to lead staff, maintain operational flow, and uphold organizational standards. Operational Leadership & Oversight * Oversee daily clinic operations, patient flow, check-in throughput, appointment volumes, and schedule optimization. * Act as the on-site operational lead in the absence of the Clinic Services Manager. * Serve as a liaison between providers, frontline staff, and departments such as Quality, Risk, IT, and HR. * Direct and adjust staff assignments, break schedules, rooming workflows, and problem-solve patient throughput barriers. * Lead and actively participate in daily huddles and operational meetings; identify issues and propose improvement opportunities. * Conduct routine clinic readiness checks (cleanliness, supplies, equipment function, and safety conditions). * Manage submission of operational work orders and supply requests. * Attends workshops/seminars as necessary to increase skills and knowledge to provide effective care, treatment, and/or leadership. * Supports the overall needs of the health clinics by working flexible or extended hours when necessary. * Supports the needs of LCH by traveling to all clinic sites as needed. * Demonstrates competence with the mission, vision, and values of the organization to provide quality healthcare to those served in the community. * Other work-related duties as assigned. Duties and responsibilities may be added, deleted, or changed at any time at the direction of leadership, formally or informally, either verbally or in writing. * Maintains confidentiality and respect for all sensitive information. * Displays a positive, professional, and respectful demeanor at all times towards employees, peers, professional contacts, and patients served, maintaining a professional appearance and positive image for LCH. People & Team Management * Provide direct supervision, coaching, and performance evaluation to all non-licensed clinic staff, including front office and Medical Assistants. * Manage onboarding, orientation, competency development, and ongoing training for staff. * Provide daily coaching, mentoring, direction, and performance support. * Approve and manage time and attendance and PTO requests. * Monitor attendance to ensure adequate staffing. * Contributes to the LCH team by promoting positive staff interactions and maintaining open communication with other programs and departments. * Elevate employee relations concerns appropriately to the CSM and HR. * Displays a positive, professional, and respectful demeanor at all times towards employees, peers, professional contacts, and patients served, maintaining a professional appearance and positive image for LCH. Quality, Safety & Compliance * Ensure compliance with HRSA, FTCA, HIPAA, OSHA, CLIA, infection control, and internal policies. * Oversee completion of logs, checklists, incident reports, safety drills, and staff training documentation. * Participate in internal audits, chart reviews, quality improvement projects, and corrective action plans. * Responsible for maintaining operational readiness for inspections and regulatory surveys. Patient Experience * Serve as the escalation point for patient service concerns or access requiring prompt resolution. * Address and resolve patient issues, service delays, and concerns professionally and timely. * Oversee patient flow, call handling expectations, waiting room experience, and service recovery processes. * Coordinate interpreter needs, outreach activities, and patient engagement efforts as needed. Administrative & Reporting Support * Maintain operational reporting, dashboards, and compliance logs. * Monitor daily volumes, no-show rates, cancellations, and access-related metrics. * Identify and implement process improvements to enhance operational efficiency. * Oversee supply management, inventory control, and support budget stewardship as directed by the CSM. * Assist with preparing materials for inspections, regulatory reporting, contracts, and provider onboarding. Education, Knowledge, Skills, and Abilities Education and Experience * High school diploma or equivalent required. * Higher education preferred in a related field of study, healthcare, or business. A combination of education will be considered. * Minimum 2 years experience required; FQHC experience strongly preferred. * Supervisory experience leading a healthcare team is preferred. License/Certification * Possess a valid driver's license * Current Basic Life Support (BLS) required from the AHA. Knowledge, Skills, and Abilities * Bilingual in English and Spanish preferred. * Ability to provide effective guidance and training to clinic team. * Have the leadership ability to integrate multi-disciplinary teams. * Strong working knowledge of FQHC operational framework. * Excellent written and verbal communication skills. * Excellent interpersonal skills with the ability to work with a diverse population. * Ability to handle multiple functions. * Ability to lead a team and follow through on assignments with minimal direction. * Supports the needs of LCH by traveling to all clinic sites as needed. * Participate in QA/QI initiatives as required for overall organization improvement and patient experience improvement. * Proficient with Microsoft products, EHR systems (NextGen preferred) and other IT requirements. * Must be able to travel to all clinic sites as needed.

**Bilingual Spanish and English is preferred.** Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes. + Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. + Ensures alignment between values and behaviour that fosters diversity and inclusion. + Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. + Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. + Attracts, retains, and enables the career development of top talent. + Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. + Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer. + Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution. + Generates leads to build and maintain customer relationships, resulting in outcomes that define a great customer experience. + Supports the Bank's community involvement and participates in community activities. + Resolves customer related issues using knowledge of bank services, products, and processes. + Fulfills sales and service activities for the customer in accordance with approved procedures. + Provides input into area business and market plans to optimize new and existing business opportunities within the community. + Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures. + Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans. + Analyzes data and information to provide insights and recommendations. + Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements. + Manages transactional outcomes for customer calls or defers to appropriate internal business groups. + Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution. + Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations. + Builds effective relationships with internal/external stakeholders. + Maintains the confidentiality of customer and Bank information. + Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. + Complies with all legal and regulatory requirements for the jurisdiction. + Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. + Analyzes issues and determines next steps. + Broader work or accountabilities may be assigned as needed. **Qualifications:** + Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. + Basic banking or customer service/sales or equivalent experience. + Previous supervisory or management experience - preferred. + General knowledge of retail banking products and services. + General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives. + Working knowledge of competitive marketplace and trends in product offerings. + General knowledge of branch operational processes and policies. + General knowledge of branch technologies, processes, and performance metrics. + Specialized knowledge. + Verbal & written communication skills - Good. + Organization skills - Good. + Collaboration & team skills - Good. + Analytical and problem solving skills - Good. **Salary:** $41,714.00 - $69,000.00 **Pay Type:** Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ******************************************** **About Us** At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at ************************** BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Under general direction from the Beverage Services Manager, responsible for the supervision of Food and Beverage personnel in assigned food venue or area. Responsible for ensuring that all beverage services are executed to achieve established quality, service, safety and guest service standards. Develops and maintains a high performing Beverage Team. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. Essential Duties & Responsibilities: Assists in the development of the beverage strategic plans, policies, and programs, for the execution of operations, inventory, and cost controls to maximize profitability and accomplish F & B goals and objectives. Ensure that Food and Beverage services are in accordance with direction given by the Beverage Services Manager, Casino Service Standards and performance objectives, including cleanliness and appearance of assigned restaurant area(s). Assist Beverage Services Manager in monitoring training of all personnel including sequence of service, ServSafe and guest service standards. Make tools available to team members so they can effectively perform the necessary job duties. Ensures that Casino, Food and Beverage operational Policies, Procedures, and regulations are followed. Responsible to be visible in the outlets and on the beverage/Casino floor thorough out the shift. Assist the Beverage Services Manager in providing work and break schedules and Team Member evaluations. Assist with progression of Team Member career development plans through mentoring and coaching. Meet with guests to resolve concerns in accordance with guest service standards and procedures. Hosts regular staff meetings to ensure communication between personnel and food and beverage operations. Keeps leadership informed of status of beverage activities by attending meetings and submitting reports. Maintains confidentiality of all privileged information. Attend BEO meetings and ensure Banquets beverage is set to standard. Assists in maintaining cost and inventory of all beverages, equipment and supplies. All State and Federal alcohol beverage Laws are understood and maintained. Assists in supporting the needs of all restaurant and banquet operations. Performs other duties as required. Access to Sensitive Areas: Access to F&B storage area. Signatory Authority: Department orders and/or requisitions and personnel related forms. Minimum Qualifications: High School Diploma or equivalent is required unless waived by Human Resources Management. Three (3) years of cash handling and guest service experience required. Three (3) years of supervisory experience preferred. Excellent leadership, interpersonal skills, written and verbal communication, decision-making skills and problem-solving abilities required. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Knowledge, Skills and Abilities: Knowledge of the principles and practices within the food and beverage/hospitality industries. Knowledge of beverage service quality and safety standards. Knowledge of proper spelling, grammar, punctuation, and basic arithmetic. Knowledge of easy-bar computerized beverage dispense. Knowledge of all operations and maintenance of all beverage dispensing units Knowledge of all beers, wines, spirits and cordials. Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, presentation software (such as PowerPoint). Skill in providing leadership to, supervising, training, and evaluating assigned staff. Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations. Ability to communicate effectively in the English language both verbally and in writing. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels. Ability to work independently and meet strict time lines. Ability to make solid decisions and exercise independent judgment. Ability to manage a number of priorities simultaneously. Ability to interpret applicable federal, state, county, and local laws, regulations, and requirements. Ability to ensure user compliance with the requirements of the gaming compact. Physical Demands: While performing the duties of this job, the employee is regularly required to stand for prolonged periods, walk and sit; use hands for dexterity of motion; stoop, bend, kneel or crouch, and have normal auditory, visual acuity, and verbal communications skills. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus. Work Environment: Work is generally performed in both indoors and outdoors where employee may have frequent contact with the public and be exposed to second hand smoke, moderate/high noise levels, dirt, dust and unpleasant odors. Work may be performed in areas which may be unusually hot, cold, noisy, smoky and dimly lit, and maneuver outside in temperatures in excess of 115° and as cold as 15° (exposed to all weather conditions). Prolonged sitting, walking, or extended work hours including swing shifts, evenings, holidays and weekends may be required.

Application Deadline: 01/02/2026 Address: 6800 Hughson Ave. Job Family Group: Retail Banking Sales & Service Bilingual Spanish and English is preferred. Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer. Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution. Generates leads to build and maintain customer relationships, resulting in outcomes that define a great customer experience. Supports the Bank's community involvement and participates in community activities. Resolves customer related issues using knowledge of bank services, products, and processes. Fulfills sales and service activities for the customer in accordance with approved procedures. Provides input into area business and market plans to optimize new and existing business opportunities within the community. Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures. Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans. Analyzes data and information to provide insights and recommendations. Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements. Manages transactional outcomes for customer calls or defers to appropriate internal business groups. Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution. Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations. Builds effective relationships with internal/external stakeholders. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with all legal and regulatory requirements for the jurisdiction. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Basic banking or customer service/sales or equivalent experience. Previous supervisory or management experience - preferred. General knowledge of retail banking products and services. General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives. Working knowledge of competitive marketplace and trends in product offerings. General knowledge of branch operational processes and policies. General knowledge of branch technologies, processes, and performance metrics. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Salary: $41,714.00 - $69,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ******************************************** About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at ************************* BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 01/02/2026 Address: 6800 Hughson Ave. Job Family Group: Retail Banking Sales & Service Bilingual Spanish and English is preferred. Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer. Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution. Generates leads to build and maintain customer relationships, resulting in outcomes that define a great customer experience. Supports the Bank's community involvement and participates in community activities. Resolves customer related issues using knowledge of bank services, products, and processes. Fulfills sales and service activities for the customer in accordance with approved procedures. Provides input into area business and market plans to optimize new and existing business opportunities within the community. Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures. Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans. Analyzes data and information to provide insights and recommendations. Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements. Manages transactional outcomes for customer calls or defers to appropriate internal business groups. Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution. Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations. Builds effective relationships with internal/external stakeholders. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with all legal and regulatory requirements for the jurisdiction. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Basic banking or customer service/sales or equivalent experience. Previous supervisory or management experience - preferred. General knowledge of retail banking products and services. General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives. Working knowledge of competitive marketplace and trends in product offerings. General knowledge of branch operational processes and policies. General knowledge of branch technologies, processes, and performance metrics. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Salary: $41,714.00 - $69,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ******************************************** About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at ************************* BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.