Customer service manager jobs in Merced, CA - 208 jobs

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $23.00 Maximum Salary: $31.40 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day-to-day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in the absence of the store manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure. Responsibilities Leads the work activities of department team members, PT, and Temporary including: Ensures shelves and other displays are stocked, restocked, and maintained according to company standards. Ensures markups or markdowns are taken according to company directives. Greets and assists customers with inquiries and purchases utilizing a cash register to process payments and refunds and resolves escalated customer issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Verifies cashier daily balancing of cash drawers for accuracy while ensuring safe cash handling policies and procedures are followed, including cash, checks, and credit/debit cards. Coordinates the work activities of team members, including conducting training for new employees. Ensures that the team members understand and follow Corporate and store policies and procedures. Receives and verifies orders and completes store reports. May be a key holder and responsible for opening and/or closing the store. Understands and processes website orders, including picking merchandise and shipping orders. Maintains neat and clean store and work areas. May assist other team members with completing the work of the department. Performs other duties as assigned. Pay Range $12.00-$24.33/hour

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. JOB SUMMARY: Under the direction of the Regional Service Manager: Provides customers with quality service; supervises operational staff; promotes sales of all Bank services. ESSENTIAL FUNCTIONS: Customer Service & Sales Support Deliver 5 Points of Service. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference) Meet SERVICE standards for external customers. Conduct/facilitate daily 8a.m. sales meetings. Resolve complex customer problems; ensure good customer relations. Serve as point of contact for branch staff questions. Support Sales efforts through coaching and mentoring. Focus on stabilization of transaction accounts. Promote internal sales activities for new product and service referrals with an emphasis on all Key Initiatives. Ensure that average monthly teller incentive goal of $110/FTE is met. Ensure minimum SPF referral goals are met for each visit as well as monthly. At the conclusion of each visit, ensure a meeting with the investment representative for review of sales and referrals. Maintain or grow branch deposits. Meet or exceed NII goal as outlined in your annual budget. Meet minimum Elan goals. Meet established QIS standards of 95% or above. Ownership & Accountability Maintain control and tracking of operational losses and teller cash differences. Screen and interview applicants for operational positions. Coordinate with the RSM on actions and documentation related to disciplinary situations. Manage overall operations of the branch through effective delegation & follow-up. Demonstrate leadership skills as evidenced by modeling professional conduct & professional boundaries & coaching & mentoring staff, especially in sales activities. Ensure training & cross-training of staff. Identify any training, coaching or scripting needs. Ensure all necessary reports are completed and forwarded on a timely basis. Communicate problems, successes, challenges and personnel issues to the RSM on a regular basis. Adhere to the “no surprises” standard. Exercise sound judgement and common sense in protecting bank assets, while providing excellent customer service. Implement changes to policies and procedures timely and effectively. Personal losses within loss limit. Meet attendance guidelines. Administrative Control, Security & Audit Ensure satisfactory ratings by Internal Audit. Ensure satisfactory ratings by Branch Review (See Audit Performance Matrix, Personnel Policy manual, Page 8.1.1). Follow security protocols in opening, closing and internal operations procedures. Ensure that all staff is knowledgeable and adheres to Control Consciousness policies and procedures. Ensure branch remains within established loss limits. Compliance Responsibilities Complete regulatory tutorials to ensure understanding of compliance standards & expectations. Ensure that all staff completes regulatory tutorials and has an understanding of compliance standards & expectations. Answer regulatory questions correctly during Audit/Branch Review. Ensure CRA service hours branch goals are met. Work Environment: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. EQUIPMENT USED TO PERFORM FUNCTIONS: 10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window, Branch Capture equipment. DECISION MAKING: (Give examples of decisions and recommendations made by incumbent) Approves non-standard transactions based on knowledge of client's account history. Schedules appropriate number of staff to successfully meet varying service demands and address any training needs. Determines best method to apply to resolve customer and/or staff conflicts, which preserve individual's dignity and comply with established banking policies. PROMOTIONAL GUIDELINES: Customer Service Managers are eligible for promotions based upon the approved level of the branch, i.e. CSM I, II, III, etc. After one year in current position, the following criteria must be met: Must have all audits and branch reviews rated satisfactorily. Must obtain an “at expectation” or better in all categories on the annual performance appraisal. Consistent pattern of growth in all areas of sales support. Requirements MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Progressively more responsible in-branch operations where incumbent has gained a thorough knowledge of operational policies and procedures. Previous lead or supervisory experience preferred. Excellent interpersonal, organization and communication skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. MENTAL DEMANDS: Successfully prioritize demands and meet quality and quantity service standards. Apply basic math skills to balance cash and reconcile ledger accounts. Evaluate job performance and identify training needs of subordinate staff. Identify and capture business opportunities. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $68,640.00 - $69,817.69

Store - TURLOCK, CALead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art. Major Activities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Develop and coach the team selling behaviors Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager Achieve your KPI's and manage the framing team to achieve their role KPI's Review sales and production workload and build plans and sales floor time for networking. Manage and execute the inventory management processes as assigned Manage and execute shrink and safety programs. Serve as Manager on Duty (MOD) Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development Partners with MOD's daily on the expectations of framing and other framers. Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment Acknowledge customers, help locate product and provide solutions Assist with Omni channel processes Other duties as assigned Minimum Type of experience the job requires Basic computer skills Preferred Type of experience the job requires Previous custom framing experience is preferred Retail management experience Experience leading a sales team Physical Requirements Regular bending, lifting, carrying, reaching and stretching Ability to move throughout the store Ability to remain standing for long periods of time Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $17.75 - $23.10 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Job Description Our team is growing! We are seeking a Commercial Lines CSR/Account Manager to join our inoffice team in Escalon, CA. If you are licensed in California, enjoy working with commercial insurance clients, and thrive in a supportive team environment, we want to hear from you! This role combines serviceoriented customer support (CSR) with account management responsibilities in the commercial insurance space. Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Mon-Fri Schedule Retirement Plan Responsibilities As a Commercial Lines CSR/Account Manager, your responsibilities will include (but are not limited to): Provide excellent service to our commercial clients answering questions, addressing needs, and building strong relationships. Prepare and process policy changes, endorsements, renewals, and other routine servicing tasks. Assist with certificate requests, submissions, and followups with carriers and clients. Communicate effectively with clients, carriers and team members. Support producers and other team members with commercial account tasks. Ensure accurate and timely documentation of client interactions. Requirements California Property & Casualty Broker-Agent License. Commercial Insurance Experience Proficiency with agency management systems (AMS) and Microsoft Office Suite. Strong understanding of commercial insurance products and underwriting principles. Excellent communication, negotiation, and customer service skills. Ability to manage multiple priorities and meet deadlines. Detail-oriented with strong analytical skills.

Job Description At E Tech Group, joining our team means joining a group of passionate and forward-thinking experts. We're one of the largest engineering and system integration firms in the United States providing value for our clients through IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical, Metals & Mining, Warehousing & Distribution, and CPG/Food & Beverage industries. Our national and global scale allows us to help our clients develop and implement standardized solutions at any of their facilities regardless of physical location or the local resources available at that site. As our Control Systems Services Manager, you'll be the face of E Tech Group's emergency service department, leading from the front line in critical situations where our reputation is defined by your actions. Our Service Managers solve problems in real time and represent the E Tech Group Team in a way that builds trust, credibility, and long-term loyalty with every customer interaction. Must be local to the Bay area. You Will: Be the first point of contact for customers, answering calls, diagnosing problems, and providing immediate solutions. Act as a frontline leader who is calm under fire, decisive in action, and empathetic in communication. Build long-term customer relationships, earning trust by consistently delivers during emergencies and continues to add value afterward. Identify opportunities to improve customer experience and proactively offer solutions that enhance customer operations, not just restore them. Coach and provide phone support for engineers on site, equipping them to handle critical issues with confidence and skill. Maintain relationships with our engineering team, motivating volunteer support for complex issues when needed. Identify, develop, sell and execute engineering projects. Lead by example, staying until the job is done, no matter how inconvenient. Balance your engineering expertise with business-minded judgment, understanding the impact of downtime and the value of rapid resolution. Identify, analyze, and repair equipment failures, order, and replace parts as needed. Troubleshoot PLC & HMI code. Understand and can follow NFP70e Safety Standards. Troubleshoot control systems networks and control panels. Able to understand and interpret P&ID drawings, electrical drawings, and network drawings. Perform start-up testing and customer training on features and general maintenance of products. Be an ambassador who embodies our Core Values, prioritizing the success of E Tech Group, our clients, and the professional development of our associates You Have: High School Diploma or equivalent (GED) 5+ years of experience in troubleshooting automated control systems, PLC, & HMI Ability to use hand tools and electrical testing equipment Consulting experience Rockwell PLC/HMI/SCADA experience Ignition SCADA experience. The ability to apply first principles thinking to learn any platform or device on the spot. Experience implementing detailed control system electrical design packages Working knowledge of control system networks (Ethernet, ControlNet, DeviceNet, etc.) Instrumentation experience Excellent written and verbal communication skills A DNA comprised of collaboration and teamwork Benefits & Perks: 401k + match + prompt enrollment. E Tech Group employees are 100% vested upon entry. Prompt enrollment into Medical, Dental, and Vision benefits. Generous paid time off that includes paid vacation, paid holidays, paid family leave and personal/sick time off. Learning and growth are key parts of the E Tech culture. We provide you with training and continuing education from day one, so you can advance your career. As an E Tech associate, you can unlock your greatest potential through challenges and opportunities. Salary range: $120,000-$150,000 E Tech Group is an Equal Opportunity Employer. Applicants are considered for employment without regard to race, color, religion, sex, age, disability, military status, genetic information, gender identity, sexual orientation, citizenship status, or any other basis prohibited by law. E Tech Group will provide reasonable accommodations to qualified individuals with disabilities and for religious beliefs. E Tech Group is an Affirmative Action Employer of individuals with disabilities and protected veterans.

Our Company All Ways Caring HomeCare The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. External Job Description Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $22.00 - $23.00 / Hour

Our Company All Ways Caring HomeCare The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. External Job Description Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $22.00 - $23.00 / Hour

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today! POSITION SUMMARY As an Service Manager for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Build customer satisfaction and loyalty by providing the best guest experience Achieve a thorough knowledge of all products, services, warranties and maintenance issues Keep up to date through training and vendor publications Adhere to the Big O Tire policies and procedures Assist other sales or service associates as needed in an effort to exceed our customers' expectations Help maintain the appearance and cleanliness of the building and perimeter areas Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking Maintain showroom merchandise Follow all safety practices as outlined in policy and procedures Sales of tires and service-related needs QUALIFICATIONS 3 year minimum tire & auto service sales experience Strong auto service & tire sales knowledge Good leadership abilities and team building Excellent customer service and communication skills Strong organizational skills Proficient at preventive maintenance sales Maintain professional appearance at all times Have problem solving abilities and be a self-starter Multi-tasking abilities We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty. From flat tires and oil changes to rotor resurfacing and that weird clunking sound you've been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.

Full-time position available on or after March 2, 2026 in Financial Services. Under the general direction of the Associate Vice President for Financial and Support Services, the Student Financial Services Manager oversees the comprehensive administration of the university's financial resources within Student Financials and Cashiering operations. As a key member of the Financial Services team, the Manager provides leadership, oversight, and strategic advisement to ensure the accuracy, integrity, and compliance of financial processes with California State University (CSU), State of California, GASB, FASB, and GAAP standards. This position manages essential financial systems, including PeopleSoft Student Financials and Transact (formerly CASHNet) with its EMarketplace component, ensuring effective system integration with the general ledger. The Manager supervises professional and technical staff, directs accounting transactions, oversees federal financial aid disbursements, and manages cash handling, collections, and reconciliation functions. Additionally, the Manager serves as a subject matter expert in student financial accounting, develops and implements cash management policies and internal controls, and ensures the safeguarding of university financial assets in compliance with internal and external regulations. Job Duties Duties include but are not limited to: Coordinate and communicate student financial testing and development for academic term calendar implementation, including but not limited to coordination with Financial Aid and Enrollment Management areas for related processes, due dates, billing dates, refund schedules, and installment payment plan timelines. Coordinate student fees and related changes for enrollment periods in PeopleSoft, including mandatory fees and cost-of-living adjustments (COLA). Advise and provide input for new or revised student fees to ensure compliance with CSU and campus fee policies. Oversee the preparation and processing of federal financial aid disbursements. Oversee and participate in testing, implementation, and maintenance of student financial, financial aid, enrollment, miscellaneous receivables, and billing modules for upgrades, patches, new releases, and new subsystems. Monitor subsystem and ancillary system feeds to the general ledger; identify and resolve errors. Oversee student loan programs and collection processing of past-due student fees and payment plans. Conduct monthly review and approval of reconciliations for student-related general ledger accounts, including but not limited to student receivables, liabilities, financial aid funds, and journal entries. Manage month-end and year-end close processes, including billing, receivables, write-offs, refund processing, revenue recognition, journal entries, reconciliations, and related financial reporting. Ensure integrity of subsystem data through monthly validation reports and other integrity controls. Serve as lead administrator for Transact (CASHNet) systems, including setup, upgrades, testing, and issue resolution. Manage daily monitoring of system feeds and problem analysis. Oversee campuswide EMarketplace setup, design, testing, functionality, and ongoing maintenance. Collaborate with campus departments to ensure EMarketplace design, functionality, and tax compliance. Monitor EMarketplace activity for compliance with applicable rules, regulations, policies, and procedures. Prepare monthly reporting on credit card fees and sales tax related to EMarketplace use. Coordinate with University Communications for related web development and content updates. Ensure accurate posting and deposit of university and auxiliary receipts to appropriate bank accounts. Oversee daily receipt reconciliations and safeguard university cash assets to ensure accuracy in student and financial systems. Develop and recommend policies and procedures for all cash handling operations, ensuring consistent internal control application. Conduct cash handling security audits, provide training, and implement corrective actions as needed. Review and update campus cash management practices, including cashiering satellite site visits, training, internal reviews, and reconciliations, ensuring timely corrective actions. Provide guidance and service to the campus on cash matters and related reporting. Distribute payroll advances and paychecks to students and employees provided by Human Resources/Payroll. Provide day-to-day supervision of staff. Hire, train, supervise, and evaluate personnel. Determine long-range university needs related to student financials, Transact (CASHNet), miscellaneous receivables, and billing. Serve as a member of the Financial Services Management Team. Attend and participate in division and departmental meetings. Serve on campus and systemwide committees, including but not limited to the Student Fee Advisory Committee (SFAC) and Instructionally Related Activity (IRA) Committee. Provide recommendations and oversight for student disenrollment processes in coordination with Enrollment Services and divisional leadership. Coordinate and supervise Student Financials customer service operations, including phone and in-person inquiries, collections, student account analysis, and new student orientation sessions. Address escalated student financial issues requiring higher-level intervention. Oversee reporting for all areas of student financials, including but not limited to: o Fee waivers o Federal student loans o Financial aid reporting o Student Involvement and Representation Fee (SIRF) o Annual fee report required by the Chancellor's Office o Federal Fiscal Operations Report and Application to Participate (FISAP) o Federal Schedule of Expenditures of Federal Awards (SEFA) - student/financial aid portion o Federal Integrated Postsecondary Education Data System (IPEDS) - veterans portion o SFAC reporting and other campus requests Manage student communications and tax-related reporting, including 1098-T forms, Perkins and Nursing Loans, and tax offset notifications. Maintain Student Financial Services webpages and documentation, including but not limited to Money Matters, student fees, and payment information. Ensure compliance with CSU, federal, and state financial regulations, audit requirements, and internal control standards. Coordinate and respond to internal and external audits, ensuring timely completion of corrective actions. Conduct campus training on miscellaneous accounts receivable, billing, and financial processes. Other duties as assigned. Minimum Qualifications Education: Bachelor's degree in accounting, business administration or closely related field or equivalent experience. Experience: Five years of progressive accounting, project management and/or ERP system development experience, preferably in a university setting. Successful experience supervising and leading operations for an accounting team and/or student financials team. Preferred Qualifications Experience working in the California State University (CSU) system or a comparable higher education institution. Minimum of three years of experience in higher education or governmental accounting or finance. Master's degree in accounting, finance, business administration, or related field, and/or current CPA license. Experience applying CSU, state, or federal financial regulations and requirements. Hands-on experience with PeopleSoft Student Financials, Transact (CASHNet), or similar enterprise financial systems. Proficiency using financial reporting and data analysis tools, such as PeopleSoft Query, Data Warehouse, or Power BI. Knowledge, Skills, Abilities Strong leadership, communication (written and oral), and analytical skills. Must be able to establish and maintain effective working relationships within a diverse multicultural environment. Ability to work collaboratively to lead and motivate others. Working knowledge of governmental accounting methods and related laws, rules, and regulations. Ability to work within the CSU systemwide financial system (PeopleSoft) or equivalent. Ability to work with various reporting tools, including dashboard reporting and query tools. Ability to interpret and apply Governmental Accounting Standards Board (GASB), Financial Accounting Standards Board (FASB), Generally Accepted Accounting Principles (GAAP), federal, state, California State University standards, campus policies and procedures or equivalent. Extensive knowledge of Microsoft Office suite of products. Ability to analyze problems, apply strategic thinking and provide solutions. Possess excellent customer service skills to enhance the value of Financial Services to the campus community. Ability to manage and direct the day-to-day operations of an accounting, accounts receivable, and cashier team. Ability to work independently, be self-motivated, highly productive and a problem solver. Ability to change priorities when needed to meet changing and overlapping deadlines. Possess strong organizational and time management skills. Experience working with and responding to internal and external local, state, and federal auditors. Ability to acquire and appropriately apply knowledge of university systems (e.g., General Ledger, Billing and Receivables, Cash receipts, Data Warehouse query language, ancillary systems supporting the university and auxiliary organizations). Ability to maintain a consistent schedule of meeting daily, weekly, monthly, quarterly, and annual deadlines. Ability to lead, direct, and work compatibly with others to identify and resolve issues and complete tasks and projects. Salary Range Anticipated starting salary will be $$6,412 - $8,550 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER JANUARY 12, 2026. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form. CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

Derek Sawyer is a top-notch Northern California contractor focused on providing significant value to our residential customers. We've been in business for 30+ years, and our growth continues due to our excellent reputation and company culture. We treat our teams like family, which enables them to treat our customers with the same respect. We're always looking for people who are self-motivated and customer focused. We're looking for someone who loves helping people and wants to be part of improving lives every day. The HVAC Service Manager reports directly to the General Manager and is primarily responsible for overseeing the daily operations of the service department, ensuring high-quality service delivery, efficient technician scheduling, and excellent customer satisfaction. This role involves supervising HVAC technicians, managing workflow, resolving customer issues, maintaining safety and compliance standards, and supporting business growth through effective leadership and operational management. HVAC Service Manager duties: Daily management of high-volume service department, HVAC service technicians and staff Evaluate workload and schedule of service work in a way that best utilizes service technicians. Hire, lead, and train a team of techs on technical and sales knowledge. Knowledgeable on how to teach sales and new techniques. Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help. Report on team performance. Properly and efficiently document all calls/jobs to the company's requirements Stay up to date on current technologies and new products in the field What YOU will bring: 5+ Years residential HVAC experience, management experience preferred Strong organizational leadership skills to lead and grow a team of technicians. Strong technical background in diagnostic skills on all residential and light commercial equipment. Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems. Great attitude, high energy, great communication skills, sales driven. Strong computer skills (word, excel, adobe, etc.) Valid drivers' license and ability to pass background test and drug screen. Ability to handle heavy equipment and work outdoors Physical Demands: Stand/Sit: Must be able to remain in stationary position 50% of the time May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run May be required to drive and sit for long periods of time Must be able to maneuver up to 25 lb. by lifting, carrying, pushing What We Offer! Paid Vacation - Plan varies by position/role 401(k) Retirement Plan with company match Medical, Dental, Vision (For Employee and Eligible Family Members) Company Life Insurance Supplemental Life Insurance Supplemental AD&D Disability (Short Term and Long Term) Insurance Critical Illness Insurance FSA - Flexible Spending Account Company issued equipment Employee Discounts Career growth opportunity Employee Referral Bonuses available PAY TRANSPARENCY: The annual pay opportunity for this role ranges from $90K-$105K DOE. The actual pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate's salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience. Derek Sawyers is an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide. We sell, service, and rent a wide-variety of equipment Including Large and Small Construction Tractors, Forklifts, and Prime/Stand-by-Power Generation. IS LOCATED IN MODESTO CA/GALLO, SUMMARY Holt of California is seeking a qualified Material Handling Service Manager with overall responsibility for the service department and all service department employees. Supervises and coordinates activities of workers engaged in repairing material handling equipment including all types of forklifts and compact construction equipment. ESSENTIAL FUNCTIONS Directs overall service department operations. Assists technicians in diagnosing malfunctions in machinery and equipment. Closely manage the work in progress including: closing work orders, ensuring warranty processes are followed, complete service bulletins, and ensuring all other key areas of work order management are kept up to date. Make changes to working conditions and use of equipment to increase efficiency of the department. Initiate or suggest plans to motivate staff to achieve established work and safety goals. Studies production schedules and estimates staffing requirements for completion of job assignments. Regularly communicate company policies to staff and enforces safety regulations. Recommend measures to improve methods, equipment, performance, and quality of product. Analyzes and resolves work problems, or assists staff in solving work problems. Initiates marketing programs to increase business. Responsible to set and meet budget and market plans. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Supervises employees in the Service Department. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employee; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk and hear. The employee is frequently required to stand. The employee is occasionally required to sit; use hands and fingers, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT Employee will regularly work near moving mechanical parts and occasionally work in outside weather conditions and exposed to wet and/or humid conditions. The noise level in the work environment is usually loud. COMPENSATION Pay Range: $75,000 - $85,000 Annually Pay Range Dependent on Knowledge, Skills, and Ability. Competitive hourly rate of pay with excellent company paid benefits including medical, dental, vision, life insurance, long-term disability, 401(k), profit sharing, nine paid holidays, paid vacation, and paid sick time. Career advancement opportunities and ongoing professional development. Apply at ************** Holt is an Equal Opportunity Employer M/F/V/DV. Holt provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. #zip

Appointment Type * At-Will 1 Bargaining Unit * MPP 1 Job Search Category/Discipline * Finance/Accounting 1 Time Basis * Full Time 1 Workplace Type (Exclude Inst Fac) * On-site (work in-person at business location) 1 PTOC Student Financial Services Manager Apply now Job no: 553588 Work type: Management (MPP) Location: Stanislaus - Turlock Categories: MPP, At-Will, Finance/Accounting, Full Time, On-site (work in-person at business location) * Position Summary * Full-time position available on or after March 2, 2026 in Financial Services. Under the general direction of the Associate Vice President for Financial and Support Services, the Student Financial Services Manager oversees the comprehensive administration of the university's financial resources within Student Financials and Cashiering operations. As a key member of the Financial Services team, the Manager provides leadership, oversight, and strategic advisement to ensure the accuracy, integrity, and compliance of financial processes with California State University (CSU), State of California, GASB, FASB, and GAAP standards. This position manages essential financial systems, including PeopleSoft Student Financials and Transact (formerly CASHNet) with its EMarketplace component, ensuring effective system integration with the general ledger. The Manager supervises professional and technical staff, directs accounting transactions, oversees federal financial aid disbursements, and manages cash handling, collections, and reconciliation functions. Additionally, the Manager serves as a subject matter expert in student financial accounting, develops and implements cash management policies and internal controls, and ensures the safeguarding of university financial assets in compliance with internal and external regulations. * Job Duties * Duties include but are not limited to: * Coordinate and communicate student financial testing and development for academic term calendar implementation, including but not limited to coordination with Financial Aid and Enrollment Management areas for related processes, due dates, billing dates, refund schedules, and installment payment plan timelines. * Coordinate student fees and related changes for enrollment periods in PeopleSoft, including mandatory fees and cost-of-living adjustments (COLA). * Advise and provide input for new or revised student fees to ensure compliance with CSU and campus fee policies. * Oversee the preparation and processing of federal financial aid disbursements. * Oversee and participate in testing, implementation, and maintenance of student financial, financial aid, enrollment, miscellaneous receivables, and billing modules for upgrades, patches, new releases, and new subsystems. * Monitor subsystem and ancillary system feeds to the general ledger; identify and resolve errors. * Oversee student loan programs and collection processing of past-due student fees and payment plans. * Conduct monthly review and approval of reconciliations for student-related general ledger accounts, including but not limited to student receivables, liabilities, financial aid funds, and journal entries. * Manage month-end and year-end close processes, including billing, receivables, write-offs, refund processing, revenue recognition, journal entries, reconciliations, and related financial reporting. * Ensure integrity of subsystem data through monthly validation reports and other integrity controls. * Serve as lead administrator for Transact (CASHNet) systems, including setup, upgrades, testing, and issue resolution. * Manage daily monitoring of system feeds and problem analysis. * Oversee campuswide EMarketplace setup, design, testing, functionality, and ongoing maintenance. * Collaborate with campus departments to ensure EMarketplace design, functionality, and tax compliance. * Monitor EMarketplace activity for compliance with applicable rules, regulations, policies, and procedures. * Prepare monthly reporting on credit card fees and sales tax related to EMarketplace use. * Coordinate with University Communications for related web development and content updates. * Ensure accurate posting and deposit of university and auxiliary receipts to appropriate bank accounts. * Oversee daily receipt reconciliations and safeguard university cash assets to ensure accuracy in student and financial systems. * Develop and recommend policies and procedures for all cash handling operations, ensuring consistent internal control application. * Conduct cash handling security audits, provide training, and implement corrective actions as needed. * Review and update campus cash management practices, including cashiering satellite site visits, training, internal reviews, and reconciliations, ensuring timely corrective actions. * Provide guidance and service to the campus on cash matters and related reporting. * Distribute payroll advances and paychecks to students and employees provided by Human Resources/Payroll. * Provide day-to-day supervision of staff. * Hire, train, supervise, and evaluate personnel. * Determine long-range university needs related to student financials, Transact (CASHNet), miscellaneous receivables, and billing. * Serve as a member of the Financial Services Management Team. * Attend and participate in division and departmental meetings. * Serve on campus and systemwide committees, including but not limited to the Student Fee Advisory Committee (SFAC) and Instructionally Related Activity (IRA) Committee. * Provide recommendations and oversight for student disenrollment processes in coordination with Enrollment Services and divisional leadership. * Coordinate and supervise Student Financials customer service operations, including phone and in-person inquiries, collections, student account analysis, and new student orientation sessions. * Address escalated student financial issues requiring higher-level intervention. * Oversee reporting for all areas of student financials, including but not limited to: o Fee waivers o Federal student loans o Financial aid reporting o Student Involvement and Representation Fee (SIRF) o Annual fee report required by the Chancellor's Office o Federal Fiscal Operations Report and Application to Participate (FISAP) o Federal Schedule of Expenditures of Federal Awards (SEFA) - student/financial aid portion o Federal Integrated Postsecondary Education Data System (IPEDS) - veterans portion o SFAC reporting and other campus requests * Manage student communications and tax-related reporting, including 1098-T forms, Perkins and Nursing Loans, and tax offset notifications. * Maintain Student Financial Services webpages and documentation, including but not limited to Money Matters, student fees, and payment information. * Ensure compliance with CSU, federal, and state financial regulations, audit requirements, and internal control standards. * Coordinate and respond to internal and external audits, ensuring timely completion of corrective actions. * Conduct campus training on miscellaneous accounts receivable, billing, and financial processes. * Other duties as assigned. * Minimum Qualifications * Education: Bachelor's degree in accounting, business administration or closely related field or equivalent experience. Experience: Five years of progressive accounting, project management and/or ERP system development experience, preferably in a university setting. Successful experience supervising and leading operations for an accounting team and/or student financials team. * Preferred Qualifications * Experience working in the California State University (CSU) system or a comparable higher education institution. * Minimum of three years of experience in higher education or governmental accounting or finance. * Master's degree in accounting, finance, business administration, or related field, and/or current CPA license. * Experience applying CSU, state, or federal financial regulations and requirements. * Hands-on experience with PeopleSoft Student Financials, Transact (CASHNet), or similar enterprise financial systems. * Proficiency using financial reporting and data analysis tools, such as PeopleSoft Query, Data Warehouse, or Power BI. * Knowledge, Skills, Abilities * Strong leadership, communication (written and oral), and analytical skills. Must be able to establish and maintain effective working relationships within a diverse multicultural environment. * Ability to work collaboratively to lead and motivate others. * Working knowledge of governmental accounting methods and related laws, rules, and regulations. * Ability to work within the CSU systemwide financial system (PeopleSoft) or equivalent. * Ability to work with various reporting tools, including dashboard reporting and query tools. * Ability to interpret and apply Governmental Accounting Standards Board (GASB), Financial Accounting Standards Board (FASB), Generally Accepted Accounting Principles (GAAP), federal, state, California State University standards, campus policies and procedures or equivalent. * Extensive knowledge of Microsoft Office suite of products. * Ability to analyze problems, apply strategic thinking and provide solutions. * Possess excellent customer service skills to enhance the value of Financial Services to the campus community. * Ability to manage and direct the day-to-day operations of an accounting, accounts receivable, and cashier team. * Ability to work independently, be self-motivated, highly productive and a problem solver. * Ability to change priorities when needed to meet changing and overlapping deadlines. * Possess strong organizational and time management skills. * Experience working with and responding to internal and external local, state, and federal auditors. * Ability to acquire and appropriately apply knowledge of university systems (e.g., General Ledger, Billing and Receivables, Cash receipts, Data Warehouse query language, ancillary systems supporting the university and auxiliary organizations). * Ability to maintain a consistent schedule of meeting daily, weekly, monthly, quarterly, and annual deadlines. * Ability to lead, direct, and work compatibly with others to identify and resolve issues and complete tasks and projects. * * Salary Range * Anticipated starting salary will be $$6,412 - $8,550 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. * Compensation & Benefits * Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary * How to Apply * To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the "Apply Now" button on this page. * Application Deadline * OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER JANUARY 12, 2026. (Applications received after the screening date will be considered at the discretion of the university.) * Criminal Background Clearance Notice * Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. * Additional Information * Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at ****************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at **************. California Relay Service is available at ************** voice and ************** TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form. CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. * * The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Dec 22 2025 Pacific Standard Time Applications close:

Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities.

Full-time position available on or after March 2, 2026 in Financial Services. Under the general direction of the Associate Vice President for Financial and Support Services, the Student Financial Services Manager oversees the comprehensive administration of the university's financial resources within Student Financials and Cashiering operations. As a key member of the Financial Services team, the Manager provides leadership, oversight, and strategic advisement to ensure the accuracy, integrity, and compliance of financial processes with California State University (CSU), State of California, GASB, FASB, and GAAP standards. This position manages essential financial systems, including PeopleSoft Student Financials and Transact (formerly CASHNet) with its EMarketplace component, ensuring effective system integration with the general ledger. The Manager supervises professional and technical staff, directs accounting transactions, oversees federal financial aid disbursements, and manages cash handling, collections, and reconciliation functions. Additionally, the Manager serves as a subject matter expert in student financial accounting, develops and implements cash management policies and internal controls, and ensures the safeguarding of university financial assets in compliance with internal and external regulations. Job Duties Duties include but are not limited to: Coordinate and communicate student financial testing and development for academic term calendar implementation, including but not limited to coordination with Financial Aid and Enrollment Management areas for related processes, due dates, billing dates, refund schedules, and installment payment plan timelines. Coordinate student fees and related changes for enrollment periods in PeopleSoft, including mandatory fees and cost-of-living adjustments (COLA). Advise and provide input for new or revised student fees to ensure compliance with CSU and campus fee policies. Oversee the preparation and processing of federal financial aid disbursements. Oversee and participate in testing, implementation, and maintenance of student financial, financial aid, enrollment, miscellaneous receivables, and billing modules for upgrades, patches, new releases, and new subsystems. Monitor subsystem and ancillary system feeds to the general ledger; identify and resolve errors. Oversee student loan programs and collection processing of past-due student fees and payment plans. Conduct monthly review and approval of reconciliations for student-related general ledger accounts, including but not limited to student receivables, liabilities, financial aid funds, and journal entries. Manage month-end and year-end close processes, including billing, receivables, write-offs, refund processing, revenue recognition, journal entries, reconciliations, and related financial reporting. Ensure integrity of subsystem data through monthly validation reports and other integrity controls. Serve as lead administrator for Transact (CASHNet) systems, including setup, upgrades, testing, and issue resolution. Manage daily monitoring of system feeds and problem analysis. Oversee campuswide EMarketplace setup, design, testing, functionality, and ongoing maintenance. Collaborate with campus departments to ensure EMarketplace design, functionality, and tax compliance. Monitor EMarketplace activity for compliance with applicable rules, regulations, policies, and procedures. Prepare monthly reporting on credit card fees and sales tax related to EMarketplace use. Coordinate with University Communications for related web development and content updates. Ensure accurate posting and deposit of university and auxiliary receipts to appropriate bank accounts. Oversee daily receipt reconciliations and safeguard university cash assets to ensure accuracy in student and financial systems. Develop and recommend policies and procedures for all cash handling operations, ensuring consistent internal control application. Conduct cash handling security audits, provide training, and implement corrective actions as needed. Review and update campus cash management practices, including cashiering satellite site visits, training, internal reviews, and reconciliations, ensuring timely corrective actions. Provide guidance and service to the campus on cash matters and related reporting. Distribute payroll advances and paychecks to students and employees provided by Human Resources/Payroll. Provide day-to-day supervision of staff. Hire, train, supervise, and evaluate personnel. Determine long-range university needs related to student financials, Transact (CASHNet), miscellaneous receivables, and billing. Serve as a member of the Financial Services Management Team. Attend and participate in division and departmental meetings. Serve on campus and systemwide committees, including but not limited to the Student Fee Advisory Committee (SFAC) and Instructionally Related Activity (IRA) Committee. Provide recommendations and oversight for student disenrollment processes in coordination with Enrollment Services and divisional leadership. Coordinate and supervise Student Financials customer service operations, including phone and in-person inquiries, collections, student account analysis, and new student orientation sessions. Address escalated student financial issues requiring higher-level intervention. Oversee reporting for all areas of student financials, including but not limited to: o Fee waivers o Federal student loans o Financial aid reporting o Student Involvement and Representation Fee (SIRF) o Annual fee report required by the Chancellor's Office o Federal Fiscal Operations Report and Application to Participate (FISAP) o Federal Schedule of Expenditures of Federal Awards (SEFA) - student/financial aid portion o Federal Integrated Postsecondary Education Data System (IPEDS) - veterans portion o SFAC reporting and other campus requests Manage student communications and tax-related reporting, including 1098-T forms, Perkins and Nursing Loans, and tax offset notifications. Maintain Student Financial Services webpages and documentation, including but not limited to Money Matters, student fees, and payment information. Ensure compliance with CSU, federal, and state financial regulations, audit requirements, and internal control standards. Coordinate and respond to internal and external audits, ensuring timely completion of corrective actions. Conduct campus training on miscellaneous accounts receivable, billing, and financial processes. Other duties as assigned. Minimum Qualifications Education: Bachelor's degree in accounting, business administration or closely related field or equivalent experience. Experience: Five years of progressive accounting, project management and/or ERP system development experience, preferably in a university setting. Successful experience supervising and leading operations for an accounting team and/or student financials team. Preferred Qualifications Experience working in the California State University (CSU) system or a comparable higher education institution. Minimum of three years of experience in higher education or governmental accounting or finance. Master's degree in accounting, finance, business administration, or related field, and/or current CPA license. Experience applying CSU, state, or federal financial regulations and requirements. Hands-on experience with PeopleSoft Student Financials, Transact (CASHNet), or similar enterprise financial systems. Proficiency using financial reporting and data analysis tools, such as PeopleSoft Query, Data Warehouse, or Power BI. Knowledge, Skills, Abilities Strong leadership, communication (written and oral), and analytical skills. Must be able to establish and maintain effective working relationships within a diverse multicultural environment. Ability to work collaboratively to lead and motivate others. Working knowledge of governmental accounting methods and related laws, rules, and regulations. Ability to work within the CSU systemwide financial system (PeopleSoft) or equivalent. Ability to work with various reporting tools, including dashboard reporting and query tools. Ability to interpret and apply Governmental Accounting Standards Board (GASB), Financial Accounting Standards Board (FASB), Generally Accepted Accounting Principles (GAAP), federal, state, California State University standards, campus policies and procedures or equivalent. Extensive knowledge of Microsoft Office suite of products. Ability to analyze problems, apply strategic thinking and provide solutions. Possess excellent customer service skills to enhance the value of Financial Services to the campus community. Ability to manage and direct the day-to-day operations of an accounting, accounts receivable, and cashier team. Ability to work independently, be self-motivated, highly productive and a problem solver. Ability to change priorities when needed to meet changing and overlapping deadlines. Possess strong organizational and time management skills. Experience working with and responding to internal and external local, state, and federal auditors. Ability to acquire and appropriately apply knowledge of university systems (e.g., General Ledger, Billing and Receivables, Cash receipts, Data Warehouse query language, ancillary systems supporting the university and auxiliary organizations). Ability to maintain a consistent schedule of meeting daily, weekly, monthly, quarterly, and annual deadlines. Ability to lead, direct, and work compatibly with others to identify and resolve issues and complete tasks and projects. Salary Range Anticipated starting salary will be $$6,412 - $8,550 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER JANUARY 12, 2026. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at ****************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at **************. California Relay Service is available at ************** voice and ************** TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form. CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

A successful Assistant Clinic Services Manager must be passionate about healthcare and want to make a difference in the lives of others while acting as a mission-driven catalyst to help Livingston Community Health (LCH) deliver the best quality of care and excellent service to our patients and their families. The Assistant Clinic Services Manager (ACSM) is an exempt, leadership-level role responsible for directing and managing all non-licensed clinic staff-including front office staff and Medical Assistants-while supporting the Clinic Services Manager (CSM) in all aspects of clinic operations. The ACSM plays a critical role in ensuring efficient daily operations, exceptional patient experience, compliance readiness, and a positive team culture at assigned clinic site(s). Essential Functions, Duties, and Responsibilities The Assistant Clinic Services Manager is an On-site position. Hours will be 12pm - 9pm Monday through Thursday and 8am - 4pm Saturday. Plus additional hours as needed. This ACSM serves as a hands-on operational leader responsible for managing non-licensed clinic staff, overseeing workflows, coordinating daily operations, resolving issues, and supporting the overall function of the clinic. The ACSM exercises independent judgment and decision-making to lead staff, maintain operational flow, and uphold organizational standards. Operational Leadership & Oversight * Oversee daily clinic operations, patient flow, check-in throughput, appointment volumes, and schedule optimization. * Act as the on-site operational lead in the absence of the Clinic Services Manager. * Serve as a liaison between providers, frontline staff, and departments such as Quality, Risk, IT, and HR. * Direct and adjust staff assignments, break schedules, rooming workflows, and problem-solve patient throughput barriers. * Lead and actively participate in daily huddles and operational meetings; identify issues and propose improvement opportunities. * Conduct routine clinic readiness checks (cleanliness, supplies, equipment function, and safety conditions). * Manage submission of operational work orders and supply requests. * Attends workshops/seminars as necessary to increase skills and knowledge to provide effective care, treatment, and/or leadership. * Supports the overall needs of the health clinics by working flexible or extended hours when necessary. * Supports the needs of LCH by traveling to all clinic sites as needed. * Demonstrates competence with the mission, vision, and values of the organization to provide quality healthcare to those served in the community. * Other work-related duties as assigned. Duties and responsibilities may be added, deleted, or changed at any time at the direction of leadership, formally or informally, either verbally or in writing. * Maintains confidentiality and respect for all sensitive information. * Displays a positive, professional, and respectful demeanor at all times towards employees, peers, professional contacts, and patients served, maintaining a professional appearance and positive image for LCH. People & Team Management * Provide direct supervision, coaching, and performance evaluation to all non-licensed clinic staff, including front office and Medical Assistants. * Manage onboarding, orientation, competency development, and ongoing training for staff. * Provide daily coaching, mentoring, direction, and performance support. * Approve and manage time and attendance and PTO requests. * Monitor attendance to ensure adequate staffing. * Contributes to the LCH team by promoting positive staff interactions and maintaining open communication with other programs and departments. * Elevate employee relations concerns appropriately to the CSM and HR. * Displays a positive, professional, and respectful demeanor at all times towards employees, peers, professional contacts, and patients served, maintaining a professional appearance and positive image for LCH. Quality, Safety & Compliance * Ensure compliance with HRSA, FTCA, HIPAA, OSHA, CLIA, infection control, and internal policies. * Oversee completion of logs, checklists, incident reports, safety drills, and staff training documentation. * Participate in internal audits, chart reviews, quality improvement projects, and corrective action plans. * Responsible for maintaining operational readiness for inspections and regulatory surveys. Patient Experience * Serve as the escalation point for patient service concerns or access requiring prompt resolution. * Address and resolve patient issues, service delays, and concerns professionally and timely. * Oversee patient flow, call handling expectations, waiting room experience, and service recovery processes. * Coordinate interpreter needs, outreach activities, and patient engagement efforts as needed. Administrative & Reporting Support * Maintain operational reporting, dashboards, and compliance logs. * Monitor daily volumes, no-show rates, cancellations, and access-related metrics. * Identify and implement process improvements to enhance operational efficiency. * Oversee supply management, inventory control, and support budget stewardship as directed by the CSM. * Assist with preparing materials for inspections, regulatory reporting, contracts, and provider onboarding. Education, Knowledge, Skills, and Abilities Education and Experience * High school diploma or equivalent required. * Higher education preferred in a related field of study, healthcare, or business. A combination of education will be considered. * Minimum 2 years experience required; FQHC experience strongly preferred. * Supervisory experience leading a healthcare team is preferred. License/Certification * Possess a valid driver's license * Current Basic Life Support (BLS) required from the AHA. Knowledge, Skills, and Abilities * Bilingual in English and Spanish preferred. * Ability to provide effective guidance and training to clinic team. * Have the leadership ability to integrate multi-disciplinary teams. * Strong working knowledge of FQHC operational framework. * Excellent written and verbal communication skills. * Excellent interpersonal skills with the ability to work with a diverse population. * Ability to handle multiple functions. * Ability to lead a team and follow through on assignments with minimal direction. * Supports the needs of LCH by traveling to all clinic sites as needed. * Participate in QA/QI initiatives as required for overall organization improvement and patient experience improvement. * Proficient with Microsoft products, EHR systems (NextGen preferred) and other IT requirements. * Must be able to travel to all clinic sites as needed.

Application Deadline: 01/30/2026 Address: 6800 Hughson Ave. Job Family Group: Retail Banking Sales & Service Bilingual Spanish and English is preferred. Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer. Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution. Generates leads to build and maintain customer relationships, resulting in outcomes that define a great customer experience. Supports the Bank's community involvement and participates in community activities. Resolves customer related issues using knowledge of bank services, products, and processes. Fulfills sales and service activities for the customer in accordance with approved procedures. Provides input into area business and market plans to optimize new and existing business opportunities within the community. Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures. Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans. Analyzes data and information to provide insights and recommendations. Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements. Manages transactional outcomes for customer calls or defers to appropriate internal business groups. Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution. Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations. Builds effective relationships with internal/external stakeholders. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with all legal and regulatory requirements for the jurisdiction. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Basic banking or customer service/sales or equivalent experience. Previous supervisory or management experience - preferred. General knowledge of retail banking products and services. General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives. Working knowledge of competitive marketplace and trends in product offerings. General knowledge of branch operational processes and policies. General knowledge of branch technologies, processes, and performance metrics. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Salary: $41,714.00 - $69,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ******************************************** About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at ************************* BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 01/30/2026 Address: 6800 Hughson Ave. Job Family Group: Retail Banking Sales & Service Bilingual Spanish and English is preferred. Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer. Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution. Generates leads to build and maintain customer relationships, resulting in outcomes that define a great customer experience. Supports the Bank's community involvement and participates in community activities. Resolves customer related issues using knowledge of bank services, products, and processes. Fulfills sales and service activities for the customer in accordance with approved procedures. Provides input into area business and market plans to optimize new and existing business opportunities within the community. Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures. Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans. Analyzes data and information to provide insights and recommendations. Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements. Manages transactional outcomes for customer calls or defers to appropriate internal business groups. Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution. Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations. Builds effective relationships with internal/external stakeholders. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with all legal and regulatory requirements for the jurisdiction. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Basic banking or customer service/sales or equivalent experience. Previous supervisory or management experience - preferred. General knowledge of retail banking products and services. General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives. Working knowledge of competitive marketplace and trends in product offerings. General knowledge of branch operational processes and policies. General knowledge of branch technologies, processes, and performance metrics. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Salary: $41,714.00 - $69,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ******************************************** About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at ************************* BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job DescriptionDescription: Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. JOB SUMMARY: Under the direction of the Regional Service Manager: Provides customers with quality service; supervises operational staff; promotes sales of all Bank services. ESSENTIAL FUNCTIONS: Customer Service & Sales Support Deliver 5 Points of Service. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference) Meet SERVICE standards for external customers. Conduct/facilitate daily 8a.m. sales meetings. Resolve complex customer problems; ensure good customer relations. Serve as point of contact for branch staff questions. Support Sales efforts through coaching and mentoring. Focus on stabilization of transaction accounts. Promote internal sales activities for new product and service referrals with an emphasis on all Key Initiatives. Ensure that average monthly teller incentive goal of $110/FTE is met. Ensure minimum SPF referral goals are met for each visit as well as monthly. At the conclusion of each visit, ensure a meeting with the investment representative for review of sales and referrals. Maintain or grow branch deposits. Meet or exceed NII goal as outlined in your annual budget. Meet minimum Elan goals. Meet established QIS standards of 95% or above. Ownership & Accountability Maintain control and tracking of operational losses and teller cash differences. Screen and interview applicants for operational positions. Coordinate with the RSM on actions and documentation related to disciplinary situations. Manage overall operations of the branch through effective delegation & follow-up. Demonstrate leadership skills as evidenced by modeling professional conduct & professional boundaries & coaching & mentoring staff, especially in sales activities. Ensure training & cross-training of staff. Identify any training, coaching or scripting needs. Ensure all necessary reports are completed and forwarded on a timely basis. Communicate problems, successes, challenges and personnel issues to the RSM on a regular basis. Adhere to the “no surprises” standard. Exercise sound judgement and common sense in protecting bank assets, while providing excellent customer service. Implement changes to policies and procedures timely and effectively. Personal losses within loss limit. Meet attendance guidelines. Administrative Control, Security & Audit Ensure satisfactory ratings by Internal Audit. Ensure satisfactory ratings by Branch Review (See Audit Performance Matrix, Personnel Policy manual, Page 8.1.1). Follow security protocols in opening, closing and internal operations procedures. Ensure that all staff is knowledgeable and adheres to Control Consciousness policies and procedures. Ensure branch remains within established loss limits. Compliance Responsibilities Complete regulatory tutorials to ensure understanding of compliance standards & expectations. Ensure that all staff completes regulatory tutorials and has an understanding of compliance standards & expectations. Answer regulatory questions correctly during Audit/Branch Review. Ensure CRA service hours branch goals are met. Work Environment: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. EQUIPMENT USED TO PERFORM FUNCTIONS: 10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window, Branch Capture equipment. DECISION MAKING: (Give examples of decisions and recommendations made by incumbent) Approves non-standard transactions based on knowledge of client's account history. Schedules appropriate number of staff to successfully meet varying service demands and address any training needs. Determines best method to apply to resolve customer and/or staff conflicts, which preserve individual's dignity and comply with established banking policies. PROMOTIONAL GUIDELINES: Customer Service Managers are eligible for promotions based upon the approved level of the branch, i.e. CSM I, II, III, etc. After one year in current position, the following criteria must be met: Must have all audits and branch reviews rated satisfactorily. Must obtain an “at expectation” or better in all categories on the annual performance appraisal. Consistent pattern of growth in all areas of sales support. Requirements: MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Progressively more responsible in-branch operations where incumbent has gained a thorough knowledge of operational policies and procedures. Previous lead or supervisory experience preferred. Excellent interpersonal, organization and communication skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. MENTAL DEMANDS: Successfully prioritize demands and meet quality and quantity service standards. Apply basic math skills to balance cash and reconcile ledger accounts. Evaluate job performance and identify training needs of subordinate staff. Identify and capture business opportunities. EOE Westamerica Bank's Privacy Policy may be found at: *********************************