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Customer service manager jobs in Nacogdoches, TX - 60 jobs

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  • Plant Manager III- Food Industry

    System Soft Technologies 4.2company rating

    Customer service manager job in Center, TX

    Plant Manager III Industry: Manufacturing / Mechanical (Poultry Processing) Salary: USD $163,000 - $215,000 / year The Plant Manager III oversees all operations within a high-volume poultry processing facility, including production across three shifts, maintenance, quality assurance, safety, logistics, and process improvement. This role ensures efficient plant performance, food safety, and compliance with regulatory standards while driving cost control and operational excellence. The Plant Manager motivates and develops management teams, implements continuous improvement initiatives, and ensures the success of talent mapping, succession planning, and retention programs. Key Responsibilities: Lead daily plant operations across production, maintenance, shipping/receiving, and sanitation. Drive quality assurance, food safety, and compliance with all legal standards. Review cost, performance, and efficiency data to identify improvement opportunities. Oversee capital projects, budgeting, and TQM initiatives. Support workforce development and employee retention programs. Ensure consistent communication, safety awareness, and operational discipline. Qualifications: Bachelor's degree in a technical or business-related field (required). 8+ years of progressive leadership experience in manufacturing or food processing (poultry preferred). Strong leadership, analytical, and communication skills. Proficient in Microsoft Office; SAP experience preferred. Willingness to travel (6-11 trips per year).
    $163k-215k yearly 3d ago
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  • USA-Plant Manager

    Duravent Group 3.5company rating

    Customer service manager job in Jacksonville, TX

    Who We Are Builder's Best is a manufacturer of residential and commercial venting solutions, with 35+ years, 15+ patents, 1000+ SKUs, 6+ models of semi rigid aluminum duct, 7+ models of metal hoods, specialty elbows, close clearance periscopes and 2 facilities later (that is not a complete list) Builder's Best supplies national companies with a wide range of venting products. It is our mission to provide quality venting materials at reasonable prices built here in the USA. Our headquarters is in Jacksonville, Texas. We are centrally located in the rolling hills of east Texas, not far from Interstate 20, two hours east of Dallas and four hours north of Houston. We also maintain a manufacturing and distribution plant in Plant City, Florida. As of 2024, Builder's Best is part of the larger Duravent Group. The Duravent Group is a recognized global technology leader in the HVAC industry, first-to-market with innovations in venting systems. Founded in 1956, our $500 million + company is headquartered in Detroit, Michigan, and has 15 locations across Canada, Mexico, and the United States. Duravent leads with best-in-class design and manufacturing capabilities, world-class distribution networks, and customer-first service and support. We ensure quality and drive safety through scientifically proven materials and unequaled engineering. As a combined company, Duravent is uniquely positioned as the next generation leader in interior climate technology industry. Our team of passionate professionals needs you! Come join us and help us build for the future! This Role: Our Operations Leadership Team is seeking a Plant Manager. This would be a full-time, on-site role located in Jacksonville, TX reporting to our Director of Operations. What You Will Do: The Plant Manager will lead all functions of the HVAC manufacturing plant, including Production, Manufacturing Engineering, Maintenance, Quality, Internal Logistics, and EHS. This role is responsible for driving operational performance, supporting product and equipment development, and leading site-level transformation projects. The Plant Manager must be technically competent, strategically driven, and capable of building a high-performance culture aligned with long-term business goals. How You Will Do Them: Operation management: Oversee all day-to-day operations of the HVAC manufacturing plant. Own daily execution of safety, quality, delivery, and cost KPIs. Ensure adherence to production plans and customer delivery schedules. Monitor production processes and ensure adherence to quality standards and specifications. Maintain strong shop floor control systems, visual management, and layered audits. Leadership and Staff Management Lead, mentor, and develop a diverse team of manufacturing professionals. Conduct performance evaluations, provide feedback, and implement training programs to enhance skills. Foster a positive work environment, encouraging teamwork, communication, and employee engagement. Quality Assurance Implement and oversee quality control procedures to maintain high product standards. Ensure compliance with industry regulations and safety standards. Address and resolve any production issues or quality concerns promptly. Financial management Develop and manage the plant's budget, ensuring cost control and financial performance. Monitor expenses, identify cost-saving opportunities, and implement efficiency improvements. Prepare financial reports and provide insights to senior management on plant performance. Manufacturing Engineering: Lead the Manufacturing Engineering function (process, layout, time standards, line design). Drive automation, traceability, and process capability improvements. Ensure effective implementation of new equipment and process technologies. Support for Product & Equipment Development: Collaborate with R&D, Product Design, and Corporate Engineering to ensure manufacturability. Manage plant readiness for product launches, prototype builds, and pilot runs. Oversee commissioning and validation of new equipment. Project Management: Lead cross-functional CAPEX projects (equipment installation, layout redesign, infrastructure upgrades). Utilize structured project management tools (e.g., Gantt charts, risk registers, PMO discipline). Track and report project status to leadership, ensuring scope, cost, and timeline adherence. Process Improvement: Embed lean manufacturing principles (5S, SMED, VSM, root cause analysis). Identify areas for process improvements and implement lean manufacturing principles. Utilize data analysis to monitor key performance indicators (KPIs) and drive continuous improvement. Lead initiatives to enhance production efficiency, reduce downtime, and increase overall productivity. Compliance and Safety: Ensure the plant operates in compliance with environmental, health, and safety regulations. Develop and enforce safety protocols to create a safe working environment for all employees. Conduct regular safety audits and risk assessments, addressing any potential hazards. Equipment and Facility Maintenance: Oversee the maintenance and repair of all manufacturing equipment and facilities. Develop maintenance schedules to prevent equipment downtime and extend machinery lifespan. Coordinate with maintenance teams to troubleshoot and resolve any equipment issues. Strategic Planning: Collaborate with senior management to develop and implement long-term strategic plans for the plant. Stay informed about industry trends, emerging technologies, and market demands. Evaluate and propose new equipment, technologies, or processes to enhance plant capabilities What We're Looking For: Bachelor's degree in Mechanical Engineering, Industrial Engineering, or related field. Minimum 7 years of plant leadership experience in a complex manufacturing environment (preferably HVAC, automotive, or industrial equipment). Direct experience managing Manufacturing Engineering and/or new product industrialization. Proven success leading transformation, operational turnarounds, and multi-disciplinary teams. Strong knowledge of HVAC products and manufacturing processes. Excellent leadership and team management skills. Proficiency in production planning, quality control, and lean manufacturing principles. Strong financial acumen and experience with budgeting and cost control. Excellent problem-solving skills and ability to work under pressure. Strong communication skills, both verbal and written. Proficiency with manufacturing software and tools (e.g., ERP systems).
    $95k-126k yearly est. Auto-Apply 55d ago
  • Plant Manager III

    HR Recruiting Services

    Customer service manager job in Center, TX

    Our client has an opening for a Plant Manager III in Center, TX. This role oversees all functional areas of a poultry processing plant, ensuring the efficient operation of three production shifts and all supporting departments, including maintenance, safety, shipping and receiving, sanitation, scheduling, quality, and continuous process improvement. The position is also responsible for driving operational excellence, optimizing workflow, and ensuring that all production goals are met in a safe, compliant, and cost -effective manner. Key responsibilities include leading and motivating department managers, developing programs that enhance employee skills, and resolving issues related to the quality of incoming and outgoing products. This role will regularly analyze cost and performance data to identify opportunities for improvement, compile monthly expense and efficiency reports, and lead Total Quality Management (TQM) initiatives across the plant. The position is accountable for securing approval and overseeing the execution of all plant capital improvement projects. Additionally, it plays a critical role in Talent Mapping, Succession Planning, and supporting retention efforts. This role also holds primary responsibility for ensuring food safety, product quality, and regulatory compliance. Other duties include identifying and implementing improvements throughout all phases of production, assisting with problem diagnosis and resolution, and performing additional responsibilities as needed. Requirements Education: Bachelor's degree in a professional or technical field, or an equivalent combination of education and experience. Experience: Minimum of 8+ years of progressive experience, preferably within the food processing industry. Supervisory Responsibilities: Manages multiple teams across several departments, overseeing diverse activities and personnel. Computer Skills: General knowledge of production -related computer systems, including Microsoft Office (Word, Excel, PowerPoint, Outlook). Working knowledge of SAP is preferred. Communication Skills: Excellent verbal and written communication abilities. Travel: Approximately 6-11 trips per year.
    $88k-134k yearly est. 57d ago
  • Electric Service Manager

    Bannister Plumbing & Air

    Customer service manager job in Jacksonville, TX

    Job description Bannister Plumbing & Air is expanding! We're launching electrical services and are seeking an experienced Electric Service Manager to lead, grow, and oversee our electrical division from the ground up. This is a key leadership role responsible for compliance, team management, customer satisfaction, and operational success. What We Offer: ✅ Full benefits package (health, dental, 401k & more) ✅ Paid holidays & vacation time ✅ Company-provided uniforms ✅ Paid training & career growth opportunities ✅ A supportive, team-oriented work environment Key Responsibilities The Electric Service Manager is accountable for bottom-line profitability and growth of the Electrical department and has oversight responsibility for all service, install, call center, and warehouse operations as it pertains to Electrical. Works with managers to control costs and meet sales projections through efficient management of resources, such as technicians, equipment, and scheduling, to ensure meeting budget goals. Ensures that all operational standards are met from the company's and customers' perspective. Ensures the successful performance of staff. Routinely collaborate closely with repair and install technicians. Provide accurate information on job or project status and needs. Manages and develops the Service staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance and directing work assignments to ensure effective production. Evaluates work load and schedules service work in a way that best utilizes manpower and maximizes profits. Resolves customer issues and complaints to ensure customer satisfaction. Ability to create and manage budgets. Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Schedules repairs for parts to ensure minimal downtime in job completion. Conducts research and participates in the marketing process of the department. Generates reports and measures of departmental operations as well as records on all inventory, tools, and vehicles. Reviews reports with management. Instructs crews on the proper use of materials and quality workmanship. Reviews payroll records to ensure that technicians are paid properly. May conduct job site surveys. Ensures that employees have proper tools for the job and that they are properly maintained. Assists in the dispatching operation to ensure appropriate technician selection for the type of service. Evaluates staff to determine training requirements. Provides on-the-job training and support to employees. Reports to the President and is responsible for the performance of technicians. Job requirements Licensing & Experience Requirements Required: Texas Master Electrician License (TDLR) Ability to act as Master Electrician of Record for the company. Ability to pull permits and supervise all electrical work. Additional Requirements: Minimum experience of 6-10+years. Management Skills and Leadership Skills. Valid driver's license & clean driving record. Able to pass a drug test and a background check Background Experience with some financial environment. Honest, dependable, hardworking, and pays attention to detail Willingness to learn and grow Strong knowledge of NEC and Texas electrical codes. Ability to lead teams, manage time, and communicate clearly. All done! Your application has been successfully submitted! Other jobs
    $55k-94k yearly est. 7d ago
  • Customer Accounts Manager

    Aaron's, Inc. 4.2company rating

    Customer service manager job in Jacksonville, TX

    Job Schedule Corporate Retail Store Job ID 73409 Date posted 01/08/2026 The hourly range for this position is $13.50 to $14.25. This position is also eligible for incentive pay based on performance. Customer Accounts Manager Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager. Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work * Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments * Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy * Second up to the General Manager * Build authentic customer relationships to support customers in their ownership goals and drive sales * Manage the collections process by counseling customers to gain timely lease/merchandise renewals * Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements * Contact customers who have not renewed merchandise agreements * Maintain customers contact over the phone and through home visits * Update customers information and maintain accuracy * Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals * Clean and certify merchandise in the cleaning station for all merchandise personally returned * Complete and maintain weekly vehicle maintenance sheet and route sheets daily * Load, secure and protect product in company vehicle * Safely operate company vehicle * Assist the Sales Team as needed * Any other reasonable duties requested by management Requirements * United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. * Must meet DOT requirements to obtain certification in required states (United States) * Ability to work schedule of hours varying from 8 am to 9 pm * Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly * Two years of college or two years of previous management experience preferred * High School diploma or equivalent preferred * Excellent interpersonal and communication skills * High energy with the ability to effectively perform all functions of the store and multitasking effectively * Proper telephone etiquette * Uphold the Aaron's Brand and protect company assets * Maintain a professional appearance * Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: * Paid time off, including vacation days, sick days, and holidays * Medical, dental and vision insurance * 401(k) plan with contribution matching * Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status. Apply Save Job
    $13.5-14.3 hourly 5d ago
  • Plant Manager I

    Vistra 4.8company rating

    Customer service manager job in Tatum, TX

    If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Overall Responsibility for a Plant within the regional fleet. May be responsible for multiple sites as well as Mine sites. Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan, Capital Resource Plan, project management/contractor management, staffing, employee/team development, employee/labor relations, communication and community relations as site/equipment demolition. **Location will be based at a coal-fired plant in Texas. Job Description Overall responsibility for all Plant/Multi-Plants/Mine sites within the fleet. Ensures generation and/or mining requirements/goals are efficiently and reliably met. Responsible for compliance with safety, environmental, and regulatory requirements. Develops/manages Capital and O&M budgets to meet financial objectives. Collaborates with applicable internal and external business partners. Effectively administers company policies, labor agreements and work rules. Provides leadership and direction in the area of Labor Agreement administration including the grievance process and contract negotiations. Represents Vistra in legal or community affairs as necessary to support and protect Company interests and to ensure good relations with local governments, school districts, civic groups, law enforcement agencies and the media. Selects, develops, and manages a diverse work force. Minimum Requirements Bachelor's degree in a field associated with the job's necessary skills/competencies and 7 years supervisory/management experience, or at least 10 years related supervisory/management experience preferred. Job Family Plant Operations Company Vistra Corporate Services Company Locations Tatum, TexasTexas We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today! If you currently work for Vistra or its subsidiaries, please apply via the internal career site. It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.
    $66k-118k yearly est. Auto-Apply 60d+ ago
  • Plant Manager I

    TXU Energy Services Co 4.1company rating

    Customer service manager job in Tatum, TX

    If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Overall Responsibility for a Plant within the regional fleet. May be responsible for multiple sites as well as Mine sites. Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan, Capital Resource Plan, project management/contractor management, staffing, employee/team development, employee/labor relations, communication and community relations as site/equipment demolition. **Location will be based at a coal-fired plant in Texas. Job Description Overall responsibility for all Plant/Multi-Plants/Mine sites within the fleet. Ensures generation and/or mining requirements/goals are efficiently and reliably met. Responsible for compliance with safety, environmental, and regulatory requirements. Develops/manages Capital and O&M budgets to meet financial objectives. Collaborates with applicable internal and external business partners. Effectively administers company policies, labor agreements and work rules. Provides leadership and direction in the area of Labor Agreement administration including the grievance process and contract negotiations. Represents Vistra in legal or community affairs as necessary to support and protect Company interests and to ensure good relations with local governments, school districts, civic groups, law enforcement agencies and the media. Selects, develops, and manages a diverse work force. Minimum Requirements Bachelor's degree in a field associated with the job's necessary skills/competencies and 7 years supervisory/management experience, or at least 10 years related supervisory/management experience preferred. Job Family Plant Operations Company Vistra Corporate Services Company Locations Tatum, TexasTexas We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today! If you currently work for Vistra or its subsidiaries, please apply via the internal career site. It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.
    $93k-135k yearly est. Auto-Apply 60d+ ago
  • Service Manager

    Bridgestone Americas 4.7company rating

    Customer service manager job in Lufkin, TX

    Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. **Job Category** Retail **Position Summary** Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. Pay Range: $18.00 - $27.00 **Responsibilities** + Assign and schedule work duties to auto service staff according to individual skill level. + Serve all automotive service needs of customers. + Oversee the hiring and training of an effective auto service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. + Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. + Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. + Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. + Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. **Minimum Qualifications** + High School Diploma or equivalent. + 4 years of auto service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer complaints. + Aptitude to manage inventory, scheduling, equipment maintenance, etc. + Capacity to lead and coach others. + Teammate and customer/communication skills. + Ability to recruit and select technicians successfully according to store requirements. + Willingness to continue education and remain current in automotive repair issues. + Must have valid automotive driver's license at all times in order to test drive customer's vehicles. **PREFERRED QUALIFICATIONS** + 2 year degree or equivalent. **OUR CREW KNOWS** **BENEFITS** + Medical, Dental and Vision - Starting day 1 for all our teammates + Paid vacation and holidays + On-the-job training and company-funded ASE certifications + Flexible work schedule + 401(k) match + On demand pay (daily pay) program available **OUR VALUES GIVE BACK TO** **YOU** + Professional Development: No matter where you're at in your career, we've got the resources to help you level up. + Community Involvement: We pride ourselves on working with our local communities and giving back where we can. + Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. **At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. **What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ **Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
    $18-27 hourly 39d ago
  • General Manager

    Double H Burger Company LLC

    Customer service manager job in Rusk, TX

    Job DescriptionAs a General Manager, youll put your professional and personal skills to work as you manage an entire restaurant. Youll be responsible for bringing the most out of the Managers, Team Leaders and Team Members that work for you as they deliver excellence again and again to our customers. Being a Manager at Whataburger is an incredibly important job. Youll serve as both a restaurant leader and a team member. Youll work hard to serve the customers in your restaurant and to make each individual on your team reach their fullest potential. Priority Family Members They are an essential part of our Whataburger Family and will be treated as such. When the family members are happy and love their job then our customers will love coming to our restaurants. Customer Service Make sure that all customers are leaving Highly Satisfied Perform table touches and make sure that the customers know that their business is greatly appreciated. Food Prep & Delivery Whataburger strives to Serve the Highest Quality Product each and every time a food item leaves the back line. Responsibilities Ensure Quality Standards No expired product No Hold to Sold Communicate Issues with Area Manager Maintain Cleaning and Sanitation Procedures 2 Boil outs a week Filter every 12 hours No clutter anywhere everything in place All dry storage shelving on wheels moved In/Out when needed Family members constantly cleaning, even when it looks clean Dumpster area spotless Grease bin maintained Manager should have schedule submitted to you by 3p.m. Wednesday Food Ordering Approve all orders for Sygma and Flowers Overall Management of Restaurant Requires min employees per shift even on low volume (will be discussed with Area Manager) Any employees that does not meet all uniform standards, including all management will be sent home, no exception. GM work schedules will vary to whats needed within the unit. Request for Holiday weekend must be approved by your supervisor prior to scheduling. Deposits must be taken to the bank Three (3) a day. No exceptions! New hires must have all paperwork (Emcentrix completion, back office, food handlers card) prior to receiving a uniform. Always have a positive attitude. A simply Hi to your employees can change their attitude for the better Effective communication skills Must be able to remain calm during a stressful time and keep the employees at ease Responsible Uniform must be presentable Personable with employees Able to motivate employees Give the employees something to strive for Ability to listen Must be open minded Must inspire Must create unity Focus on the job at hand Willingness to learn
    $42k-76k yearly est. 29d ago
  • Center Manager in Training-3006

    Fullspeed Automotive

    Customer service manager job in Lufkin, TX

    Summary/objective: The Center Manager is responsible for overseeing a FullSpeed Automotive retail facility to ensure it delivers the highest operational standards and excellent customer experiences. They demonstrate a high commitment to creating an environment of accountability, driving sales, controlling costs, and managing profitability. They ensure that the center is properly staffed, teammates are trained and technically proficient, and that all certifications are up to date while maintaining workplace safety and maintenance standards. Upon receiving an offer from us, you will initially be a Center Manager in Training while completing our comprehensive leadership training program exclusively for FullSpeed Automotive Managers. Once training is complete, you take the driver's seat, and your title becomes Center Manager. You are then eligible to earn a partial bonus for the following 2 (two) periods (business months) and then eligible to earn a full bonus beginning the third period and beyond. Your salary/benefits are not impacted during training. All training is in-person and on-site, so you can learn to impact store results directly and be ready to enjoy immediate success in your new role! Essential Functions: * Enforce company safety standards, environmental, and employment laws in accordance with local and national governance. * Operate with integrity & professionalism. * Lead and manage all aspects of store operation to the highest standards of quality and profitability following all standard operating procedures. * Schedule teammates to meet guests' demands and ensure the store is open and closed per company guidelines. * Minimize customer claims by ensuring that all shop employees follow the FSA Way service process. * Engage customers, build relationships with loyal customers, and expand the customer base to increase number and frequency of guest visits * Attract and manage local fleet business * Meet or exceed sales goals by completing vehicle health checks and service reviews for every customer. * Control shop costs including parts/equipment, operational expenses, and labor. * Build and lead a team of engaged, service-oriented technicians, including hiring the right people, building the necessary skills, motivating, and inspiring employees. * Train continually and foster a strong customer service mentality and team environment. * Demonstrate leadership in all aspects of employee relations, performance feedback, disciplinary accountability, complaint management, and retention. * Maintain the building and surrounding area to create an inviting, welcoming environment. * Oversee service bay management. * Oversee inventory management, ordering, and stocking. * Ensure optimal POS system maintenance. * Maintain equipment to maximize shop potential and guest satisfaction. Competencies: * Pit Crew Certified (internal candidates) * Business acumen * Understanding of the basics of P&L management * Ability to deliver an exceptional customer experience * Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty. * Always operate and manage with integrity and professionalism * Ability to provide outstanding leadership in a fast-paced service environment. * Ability to motivate and inspire a high-performance team. * Able and willing to adapt to the constantly changing demands of the automotive service industry. * Ability to positively impact the business * Participate in the effort to build strong center awareness and community connections. * Develop business opportunities within the local market with an ownership mentality. Supervisory responsibilities: * Build and lead a team of service-oriented technicians - Hire the right people, build skills, motivate, and energize, train continually, foster a strong service mentality and team environment. * Compose weekly schedules and ensure adequate staffing while limiting overtime. * Enforce the organization's policies, including safety practices. * Maintain a fair and respectful work environment. Physical Demands /Work Environment: * The Center Manager is regularly required to stand; walk, talk, hear and interact with employees and customers. * This position must frequently lift and/or move up to 40 pounds * The noise level in the work environment can be very loud. * Subject to high stress. * Must maintain a continuous strong store presence, including weekends, non-traditional workday hours. Disclaimer: The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State laws. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis. FullSpeed Automotive is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.
    $42k-72k yearly est. 6d ago
  • Store Manager

    Kim S Convenience Stores Inc.

    Customer service manager job in Rusk, TX

    Kim's Convenience Stores is a rapidly growing convenience store chain , currently having 19 locations with two more opening soon. We are searching for friendly, energetic, and highly motivated candidates to join our team! Responsibilities for Store Manager: The Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising employees and assistant manager. Responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages. Responsible for building and increasing sales. Store Manager will assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the team, ensuring excellent customer service Supervise and discipline all store employees according to company policy. Store Manager will Promote and resolve customer complaints, in a timely and professional manner. Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept. Store Manager will ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner. Store Manager will monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management. Complete daily paperwork and computer entry in a timely manner as established by management. Store Manager will monitor cash over/short, inventory shrinkage, and drive offs daily. Store Managers need to have the physical ability to perform all duties of a store cashier regularly. Understand all information in the daily reporting of store operations. Store Managers will follow and enforce all company policies and established procedures. Implement monthly promotions, ensure all POS advertising/signage is properly posted at the proper time. Communicate and perform all price change request, mark downs / ups. Communicate any problems with merchandise pricing to the Price Book Administrator. Implement and enforce all merchandising and vendor policies and procedures. Enforce all Safety and Security Issues and report all unsafe conditions. Conduct regular safety and Security Meeting and document with employees attending signatures. Report and process all employee and/ or customer incidents or accidents following company procedure. Store Manager need to be available to workdays, nights and weekends. Benefits of being a Store Manager: Growing company with upward mobility 401(k) Bonus Program Paid Vacation Health, Dental, Vision and Life Insurance
    $39k-63k yearly est. Auto-Apply 60d+ ago
  • Assistant Executive Steward - Newly Expanding Hotel & Training Center - 1400 rooms & 9 outlets!

    Pyramid Birmingham Campus Management

    Customer service manager job in Center, TX

    Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Deloitte Hotel & Conference Center High-end private hotel and conference center called Deloitte University. Closed to the public. Currently 800 hotel rooms - all single occupancy, no suites (expanding to 1,400 rooms in March 2026!) Three restaurants including a Starbucks (expanding to nine restaurants in March 2026!) 105,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms. (expanding to 200k in March 2026!) Fitness Center, jogging trails and sports fields. All professional clientele. No weddings, holiday parties, school groups, or other social-type events. Located in Westlake, Texas - near Keller, Southlake, and Roanoke. For more information about our property, check our website: BenchmarkHotelDFW.com Benefits & Perks Awesome Employee Focused Culture with many Employee Events! Closed most holidays - 15 days of holiday pay. Up to 14 Vacation & Sick days per year. Weekly pay! Leadership and Career development programs. Many opportunities to grow and transfer to new positions. Free Lunch in our newly remodeled Employee Cafe. Eligible for Medical Insurance and other awesome benefits within 30 days of employment. Employer matching 401k. Tuition Reimbursement. Free parking on-site. Free uniforms and we will clean them! #PGH-DU #PGH-BMC What you will have an opportunity to do: The Assistant Executive Steward is a manager that will assist the Executive Steward to handle the Stewarding department in a professional and financial efficient manner as outlined in the annual budget. Responsibilities also include maintaining a quality of cleanliness and sanitation of the highest level. In addition, the assistant will oversee Kitchen Runners and make sure they deliver food to assigned areas and assist kitchen to put food order receive away in design area. Responsibilities Responsible for recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports. Also responsible for creating schedules and approving employees' time, time off and shift changes. Oversee the transport of the food to all outlets, banquet functions and cafeteria. Assign, train, support and direct the staff to carry out the basic operation of their roles to give maximum efficiency and performance, maintaining the policy and standards of the property. Coach, develop and provide feedback to the staff for the continued growth in their current and future positions within our company. Oversee with Executive Steward all aspects of kitchen cleanliness including dishwashing, kitchen equipment cleaning, trash removal, and mopping. Assist Executive Steward with inventory, and maintain accurate inventory of all china, glass and silverware. Assist in ensuring staffing is appropriate for multiple restaurants and kitchens throughout the property. Conduct random internal health/safety audits to comply with the company's standards and local health department requirements. Job Category: DUCareersInFandB and DUCareersInManagement What are we looking for? Qualifications Supervising or Peer Trainer experience required. Experience in the hospitality or restaurant industry required, preferably in the back of the house such as Stewarding, Kitchens, Custodial, Culinary or Housekeeping. Knowledge of kitchen cleaning, to include but not limited to all equipment, ceiling, wall, and floor surfaces, and chemicals used. Good computer skills. Proficient in Microsoft Excel and Outlook. Microsoft Teams and OneNote desirable. Manager Food Safety certification required within 30 days of starting position. Texas Driver's License with good driving record required. Must be 21+ years old due to vehicle insurance requirements. Compensation: - Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
    $27k-39k yearly est. Auto-Apply 6d ago
  • Center Manager in Training-3006

    Grease Monkey International 4.0company rating

    Customer service manager job in Lufkin, TX

    Summary/objective: The Center Manager is responsible for overseeing a FullSpeed Automotive retail facility to ensure it delivers the highest operational standards and excellent customer experiences. They demonstrate a high commitment to creating an environment of accountability, driving sales, controlling costs, and managing profitability. They ensure that the center is properly staffed, teammates are trained and technically proficient, and that all certifications are up to date while maintaining workplace safety and maintenance standards. Upon receiving an offer from us, you will initially be a Center Manager in Training while completing our comprehensive leadership training program exclusively for FullSpeed Automotive Managers. Once training is complete, you take the driver's seat, and your title becomes Center Manager. You are then eligible to earn a partial bonus for the following 2 (two) periods (business months) and then eligible to earn a full bonus beginning the third period and beyond. Your salary/benefits are not impacted during training. All training is in-person and on-site, so you can learn to impact store results directly and be ready to enjoy immediate success in your new role! Essential Functions: Enforce company safety standards, environmental, and employment laws in accordance with local and national governance. Operate with integrity & professionalism. Lead and manage all aspects of store operation to the highest standards of quality and profitability following all standard operating procedures. Schedule teammates to meet guests' demands and ensure the store is open and closed per company guidelines. Minimize customer claims by ensuring that all shop employees follow the FSA Way service process. Engage customers, build relationships with loyal customers, and expand the customer base to increase number and frequency of guest visits Attract and manage local fleet business Meet or exceed sales goals by completing vehicle health checks and service reviews for every customer. Control shop costs including parts/equipment, operational expenses, and labor. Build and lead a team of engaged, service-oriented technicians, including hiring the right people, building the necessary skills, motivating, and inspiring employees. Train continually and foster a strong customer service mentality and team environment. Demonstrate leadership in all aspects of employee relations, performance feedback, disciplinary accountability, complaint management, and retention. Maintain the building and surrounding area to create an inviting, welcoming environment. Oversee service bay management. Oversee inventory management, ordering, and stocking. Ensure optimal POS system maintenance. Maintain equipment to maximize shop potential and guest satisfaction. Competencies: Pit Crew Certified (internal candidates) Business acumen Understanding of the basics of P&L management Ability to deliver an exceptional customer experience Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty. Always operate and manage with integrity and professionalism Ability to provide outstanding leadership in a fast-paced service environment. Ability to motivate and inspire a high-performance team. Able and willing to adapt to the constantly changing demands of the automotive service industry. Ability to positively impact the business Participate in the effort to build strong center awareness and community connections. Develop business opportunities within the local market with an ownership mentality. Supervisory responsibilities: Build and lead a team of service-oriented technicians - Hire the right people, build skills, motivate, and energize, train continually, foster a strong service mentality and team environment. Compose weekly schedules and ensure adequate staffing while limiting overtime. Enforce the organization's policies, including safety practices. Maintain a fair and respectful work environment. Physical Demands /Work Environment: The Center Manager is regularly required to stand; walk, talk, hear and interact with employees and customers. This position must frequently lift and/or move up to 40 pounds The noise level in the work environment can be very loud. Subject to high stress. Must maintain a continuous strong store presence, including weekends, non-traditional workday hours. Disclaimer: The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State laws. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. FullSpeed Automotive is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. Qualifications Required experience: Management experience in a retail automotive environment is required. Service and operations background in the automotive industry. Required education: High school diploma or GED required
    $31k-48k yearly est. 2d ago
  • General Manager

    Flynn Pizza Hut

    Customer service manager job in Lufkin, TX

    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. **Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication.** If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more. If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity. Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut. Additional Benefits: Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $42k-77k yearly est. 60d+ ago
  • General Manager

    IHOP 1474 Lufkin

    Customer service manager job in Lufkin, TX

    Job Description Are you hungry for a new challenge in your career? Are you a natural leader who thrives in a high-performance and energetic environment? If so, we have an exciting opportunity for you to join our team as a full-time General Manager at IHop. WHAT'S THE SCOPE? We offer a competitive wage that reflects your skills and experience in the restaurant industry. Full-time employees get health insurance! This position is full-time, but the schedule will vary depending on the needs of the restaurant. YOUR CONTRIBUTIONS MATTER In this position, you will handle a wide variety of responsibilities. Executing annual financial, local restaurant marketing, guest service, and human resource objectives will be essential to the success of our restaurant. Your responsibilities will also include managing the restaurant floor and ensuring regular contact with guests. It will be crucial to maintain guest complaints within acceptable limits and handle any concerns in a professional and timely manner. Compliance with federal, state, and local regulations applicable to the assigned unit is a must. Recruitment, training, and retention of employees will be a significant part of your role. Adhering to the current SOP and operations plan, you will conduct ongoing coaching, administer the restaurant hourly compensation plan, and document any performance problems. Additionally, you will focus on ensuring that food meets SOP specifications, recipes, plating, and garnishes, and is served at appropriate temperatures within standard ticket times. Maintaining adequate levels of supplies, including food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous items, will be necessary. You will be responsible for ordering food in a timely manner, keeping inventory to a minimum, and avoiding out-of-stock items. In addition, you will oversee the operational condition of equipment, building structure, and premises, ensuring compliance with federal regulations and SOP. Sanitation practices, security measures, and the implementation of national and local marketing promotions will fall under your purview. Completion of all required reports and paperwork is expected to ensure proper documentation and communication within the organization. WHAT'S REQUIRED? 2+ years of relevant experience Valid driver's license High school diploma or equivalent Ability to speak and read English Basic math skills ABOUT IHOP With a rich history dating back to 1958, IHOP is a go-to destination for breakfast lovers. Whether you're craving our famous fluffy pancakes, delicious omelets, or mouthwatering entrees, our extensive menu caters to all tastes, ages, and dietary preferences. Our commitment to serving high-quality food and providing excellent customer service has solidified us as a breakfast staple. We believe in promoting from within and training staff to help them reach their full potential. Join us to serve up smiles every day! JOIN US! If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. We know your time is valuable, so we've kept the application process short and sweet. You should be able to complete it in less than 3 minutes. Good luck!
    $42k-77k yearly est. 18d ago
  • General Manager

    Dream Golf

    Customer service manager job in Mount Enterprise, TX

    Job DescriptionWho We AreWild Spring Dunes will be a premier public golf resort and refuge where world-class golf meets unparalleled accommodations and homesites. Featuring two expertly routed courses with plans for a short course and practice center, our resort offers a diverse and comprehensive golfing experience. Wild Spring Dunes is located in historic East Texas, two hours from both Dallas and Houston and 25 minutes from nearby Nacogdoches. Your role As General Manager, you'll be the driving force behind both establishing an industry-leading hospitality resort and residential community experience. You will shape the culture, build the teams, and oversee every detail of our operations-from the earliest groundwork to a thriving, world-class destination. This is a unique opportunity to lead and grow a new, high-profile destination that blends golf with upscale residential living. The ideal candidate will have extensive experience in golf course management, hospitality, and real estate, with a proven track record of driving growth and maximizing operational excellence. What You'll DoStrategic Leadership & Hospitality Operations Oversee the overall development, launch, and ongoing management of the resort and real estate offerings. Develop and implement strategic business plans to achieve growth targets, optimize revenue streams, and enhance the guest experience. Build, lead, mentor, and inspire a multidisciplinary team, fostering a culture of hospitality, excellence, collaboration, and best-in-class service. Establish and maintain high standards for resort operations, customer service, and facility management. Oversee budgeting, staffing, and performance metrics for all departments. Oversee employment activities, including recruitment, performance evaluations, training, and disciplinary actions Real Estate & Community Development Collaborate with development and sales teams to grow residential offerings Build and lead a homeowner services team delivering high-touch, concierge-level support for residents Create a welcoming community that blends permanent residents, second homeowners, and resort guests Financial Leadership Develop and manage annual budgets, forecasts, and financial plans for the resort and real estate operations Analyze financial performance, monitor KPIs, and implement strategies to optimize profitability and cost efficiency Ensure compliance with financial reporting, regulatory requirements, and internal controls Marketing, Brand & Community Engagement Champion brand storytelling and marketing that attracts guests and buyers Foster relationships with industry partners, local leaders, potential investors and the broader community Plan and execute events, promotions, and programs that create “wow” moments to enhance engagement and community involvement What You Bring 10+ years of senior leadership in golf or hospitality with experience creating community for guests and homeowners Proven success in launching or managing high-end golf, real estate developments, or mixed-use properties A passion for building great teams and growing lasting communities in a dynamic, high-growth environment Strong financial acumen, with hands-on experience managing complex budgets and P&Ls Strategic thinking with a results-oriented mindset Outstanding communication, negotiation, and relationship-building skills Strong problem-solving skills and the ability to navigate complex projects. High level of adaptability, with experience managing the challenges of new developments. Ability to build and maintain relationships with key stakeholders, including Founders, Homeowners, and community leaders. Openness to learn from, and willingness to contribute to, other Michael Keiser properties and their staff. Proficient in project management and property management systems. A passion for golf, hospitality, and delivering exceptional customer experiences. Bachelor's degree in Business Administration, Hospitality Management or related field. In addition to a competitive salary, we offer a comprehensive benefits package which includes health insurance, retirement plan, and paid time off. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. #wildspringdunes#LI-WD1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $41k-75k yearly est. 31d ago
  • General Manager (08075)

    Domino's Franchise

    Customer service manager job in Jacksonville, TX

    Domino's Team BAM! is looking for a talented General Manager with proven restaurant leadership skills to run our store efficiently, take care of our customers, and support our team members! Job Description Responsibilities: ● Manage Store Operations and Drive Results - Including, but not limited to: cost controls, inventory, food, image standards, store cleanliness, attendance & punctuality. ● Recruit, Develop, and Retain staff team members ● Manage Food Safety and Team Member Safety ● Provide Best in Class Customer Service ● Increase Sales and Profit Potential Qualifications ● Prior experience in a management role or similar experience (required) ● Customer Service experience (required) ● Fast food/quick service restaurant experience (preferred) ● Valid driver's license (required) ● High School education or equivalent ● Ability to lead by example and ensure accountability from a team ● Problem-solving, Decision-making, & Conflict-resolution skills ● Ability to work as a part of a team to achieve a common goal ● Experience managing a P&L, food cost, and labor Ability to add, subtract, multiply, and divide accurately and quickly ● Excellent verbal, written, and communication skills Additional Information Pay & Benefits: ● Competitive Base Salary ● Bonus Potential ● Paid Time Off ● Medical & Dental Insurance ● Vision Insurance ● 401K ● Advancement opportunities
    $41k-75k yearly est. 9d ago
  • General Manager

    Arnold Family of Restaurants, LLC

    Customer service manager job in Carthage, TX

    Job Description To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity. WHAT ARE WE LOOKING FOR? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You have at least 3 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results. You're all about creating a great place to work for your team. You want to make your customer's day and it shows in the way you are a “customer service maniac” We have a GREAT culture and look for GREAT people to add to our family. You are honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life. You set high standards for yourself and for your people. You're up for a challenge. You love the excitement of the restaurant business and know every day is different. You're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. If you want a management career with an innovative company, look no further than Pizza Hut. Apply today! A QUICK NOTE ON SAFETY At Pizza Hut, we are passionate about the health and safety of our team members and our customers. In addition to our already high standards of rigorous cleaning and sanitizing, we have introduced new methods, such as curbside carryout and contactless delivery, to help ensure the safety of everyone in our communities. You will be asked to participate in pre-shift temperature screenings and symptom checks, and to wear a mask during your shift. All protocols will be in accordance with local, state and federal guidelines and will be extended to the interview process. We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
    $41k-74k yearly est. 30d ago
  • Anytime Fitness General Manager

    Anytime Fitness-Henderson, Tx 4.5company rating

    Customer service manager job in Henderson, TX

    Job Description Are you passionate about fitness and dedicated to helping others achieve their health and wellness goals? Join our team as a General Manager and make a positive impact on people's lives through health and fitness. We are looking for enthusiastic individuals who can motivate and inspire our clients to reach their full potential. This is an entry-level position and industry experience is not required but first-rate people skills and a passion for helping others are. Who We Are Bandon Fitness Texas, Inc. is the largest owner of Anytime Fitness locations in the United States with 250+ current locations and plans for continued growth. With state-of-the-art facilities, a team of passionate individuals, and a commitment to providing exceptional service, we strive to create a positive and motivating environment for our members. What We Expect Develop and manage the membership sales pipeline. Schedule appointments with potential new members. Meet with prospects to discuss their fitness goals and deliver a sales presentation. Establish and maintain a positive presence in the local community. Help maintain a clean and inviting environment for members. Develop and nurture relationships with prospective members through outreach calls, appointment setting, and club tours. Manage facility operations to include maintaining standards, managing staff, and providing excellent customer service. Be an ambassador of the Anytime Fitness brand. What You Bring Sales and management experience is preferred but not required. Ability to maximize sales opportunities and achieve personal sales goals. Ability to motivate and inspire others to achieve their health and fitness goals. Proven ability to develop and maintain positive relationships with members and provide exceptional customer service. Energetic, motivated, and goal oriented. Strong leadership ability. Excellent communication and interpersonal skills to effectively interact with members, staff, management, and local community contacts. Schedule Staff hours are Monday-Thursday from 10am-7pm and Fridays from 10am-5pm. Staffing may mandate some Saturdays from 9am-12pm. Compensation & Benefit Summary Compensation packages include base earning plus commission and bonus potential. Full-time positions include benefit plan options for medical, dental, vision, life, and disability. Paid time off and paid holidays for full-time positions. Opportunities for professional development and growth within a growing organization. A positive and supportive work environment. The chance to make a positive impact on the lives of our members. Our company culture is the cornerstone and strength of our success. Recruiting staff who believe in it is our highest priority and essential to our success. We want to provide you with an upbeat and inspiring work environment that provides opportunities for you to reach your goals while motivating others to reach theirs! If you are passionate about fitness and committed to helping others improve their lives through health and wellness, we encourage you to apply for this exciting opportunity.
    $32k-38k yearly est. 28d ago
  • General Manager (Bilingual)

    Community Choice Financial Family of Brands 4.4company rating

    Customer service manager job in Henderson, TX

    Your Opportunity General Manager (Bilingual) Titlemax Henderson, TX As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer Compensation This position has an hourly pay rate of $19.25 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What You'll Do - Essential Duties and Responsibilities Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. What We're Looking For - Qualifications and Skills A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Operations experience in a leadership capacity. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer. #INDMGR
    $19.3 hourly Auto-Apply 1d ago

Learn more about customer service manager jobs

How much does a customer service manager earn in Nacogdoches, TX?

The average customer service manager in Nacogdoches, TX earns between $29,000 and $93,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in Nacogdoches, TX

$52,000
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