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Customer service manager jobs in Olean, NY

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  • Customer Service Manager

    Dnp Imagingcomm America Corporation 3.6company rating

    Customer service manager job in Pleasant, PA

    Job purpose The Customer Service Manager oversees and leads customer service activities in a fast-paced, 24/7 manufacturing environment, including but not limited to: processing of all orders, responding to all customer inquiries, making product recommendations, direct management responsibilities, handling customer concerns, complaints and returns, and making recommendations for service improvements throughout the organization. This role is more than a traditional customer service manager position. The successful candidate will transition between acting as a working manager, a line manager, a strategic manager, and/or a project manager. Duties and responsibilities Identify and report on key customer satisfaction measurements. Monitor customer satisfaction levels and proactively identify areas for improvement. Maintain documents and ensure team is working in accordance with ISO procedures. Hold regular team meetings. Spearhead investigation and drive resolution of customer care issues Serve as SME of all customer service functionality in ERP system (currently Epicor). Serve as an escalation point for front-line CSRs. Manage team members, establish performance goals and conduct coaching and training, performance management, and regular evaluations. Administer company policies and procedures. Identify customer service trends and recommends service enhancement programs and/or activities. Collaborate and partner with Sales and Marketing to support initiatives. Work cross-functionally to meet customer and business needs Maintain job knowledge by participation in educational opportunities, appropriate networking and professional organizations. Develop and maintain deep knowledge of DNP's customer base and their needs Other duties as assigned by management. Qualifications 5-8 years people management experience Bachelor's Degree in management and/or communications preferred Demonstrated experience in customer service / CS management in a business environment involved with physical product Manufacturing industry experience a plus Bilingual in Spanish/Portuguese a plus Extensive experience and knowledge of Microsoft Office products, ERP systems, etc. Strong team player, self‐starter, leadership mindset and high integrity Sense of urgency when dealing with customer issues and coordinating tasks Excellent organizational and multitasking skills Excellent communication skills (verbal & written) for effective vendor & internal staff communication at all levels Attention to detail, drives tasks to closure efficiently with error‐free end result Reasoning ability - the ability to apply common sense understanding to carry out written or oral instructions. Ability to deal with problems involving a few concrete variables in standard or non-standard situations. Ability to work independently and take appropriate corrective action when minor problems arise. Supervisory Responsibilities This position supervises the Customer Service employees and Order Entry Supervisor. Physical Demands Must be able to sit/stand for 8 hours The employee is frequently required to talk or hear, sit, type, stand, and walk. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision, depth perception, peripheral vision, and ability to adjust focus. May occasionally be required to lift and carry up to 30 pounds. May occasionally be required to bend, reach, squat and kneel. Ability to work in an office setting, and spend primary working hours at a desk using a computer and other office equipment such as printers, copiers, postage machines, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Safety Requirements Ability to wear required PPE if in any manufacturing area. The hiring range for this position is $70,000 to $90,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. DNP offers a competitive and comprehensive total rewards package. The benefits for this position include health, dental, vision, critical illness, life insurance, flexible spending, retirement, paid time off, pet insurance, and many retail discounts. DNP IAM is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) - the world's largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. DNP Imagingcomm America Corporation has the broadest selection of solutions for the photo retail market and products designed to address retailer's specific business goals and objectives-backed by the quality and reliability today's customers expect. Manufacturing, sales, and development offices of dye-sublimation media for photo printers are in Concord, NC, and more information is available at ************************ DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
    $70k-90k yearly Auto-Apply 51d ago
  • Sales & Customer Service Manager

    Goldfish Swim School-Gilbride Management Group (GMG 4.0company rating

    Customer service manager job in Orchard Park, NY

    Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job description When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're moving forward a mission, you're saving lives! And you're making waves in your future, taking life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, you're an integral part of a team, and you're truly part of a family. Swim into a life-saving and life-changing opportunity today! Role: Sales and Customer Experience Manager Summary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities. *Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Primary Responsibilities: Provides leadership, discipline and constructive feedback to our Front Desk Representatives. Assists in directing and controlling the daily operations to ensure the school is running according to GSS standard operating procedures. Assists in the management of Front Desk staff to ensure high productivity, excellent performance and positive employee satisfaction. Provides training of Front Desk staff to provide superior performance in customer service, understanding of iClassPro software, Point of Sale and promotional items. Provides sales and marketing training to all qualified sales staff. Gains a high level of knowledge and experience in the iClassPro software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions. Conducts all the new hire training (front desk based). Responsible for the overall cleanliness of the facility. Hosts monthly workshops with the employees (front desk related). Sets sales incentives for the front desk employees in conjunction with the Owner and Managers, to assure that overall goals are considered. Oversee front desk functions including class bookings, scheduling, student progression tracking, and customer inquiries. Drive enrollment and retention through effective customer engagement and follow-up. Collaborate with the Marketing team to plan and support events, partnerships, and local outreach. Teach one swim lesson per week to stay engaged with programming and understand customer experience firsthand. Monitor communication channels (email, voicemail, social media) to ensure timely and professional responses. Fulfills other duties or responsibilities as assigned by the Employer. Job Qualifications and Skills: 2 or more years of Sales experience 2 or more years of Customer Service experience Ability to work with children Excellent interpersonal communication and organizational skills Certifications: Willing to be trained as a swim instructor- training will be provided. Lifeguard, CPR, First Aid, & AED certifications are required and can be obtained at Goldfish Job Type: Full-time
    $61k-115k yearly est. 11d ago
  • Customer Experience Supervisor

    Your Online Marketplace

    Customer service manager job in East Aurora, NY

    YourOnlineMarketplace (YOM) is a tech startup company based in East Aurora, New York - just 20 minutes outside of Buffalo. We specialize in e-commerce and are positioning ourselves for continued strategic growth. At YOM, we pride ourselves upon offering a flexible and creative culture. We feel strongly about: Being an excellent communicator because our employees play a key role in ensuring a seamless customer experience through regular collaboration with internal and external stakeholders. Understanding the whole business because our employees are empowered to collaborate with one another in an effort to continually improve the efficiency of our customer-focused operations, which requires an understanding of how it all fits together. Having a strong attention to detail because our top priority is to deliver a smooth and efficient online shopping experience for our e-commerce consumer base. Being in the know of music, literature, and Hollywood trends because you'll have the opportunity to brainstorm and imagine product mixes that fit the needs and interests of our e-commerce consumer base. Job Description We are seeking a full-time Customer Experience Supervisor to join our operations. We're looking for a sharp, ambitious, creative and goal-driven problem solver to join our business. Key Responsibilities: Answering customer service inquiries over email based system and phone Act as the primary liaison with customers utilizing current system to process and track customer issues, change orders, returns, exchanges and buyer refunds Arrange for the return of any damaged / defective products to our suppliers including follow-up procedures to ensure that replacement products are received and refunds are properly credited to our company accounts Collaborate with other functions to develop product mix offerings Continually implement improved processes and procedures for managing interactions with customers and ensuring credits/re-shipments from suppliers Other duties as assigned including notifying customers when orders are shipped, cross-training in other departments, as well as administrative projects and related tasks to improve the overall quality and profitability of our company Extensive training and on-boarding will be provided to ensure your comfort and success. Benefits include paid holidays and an employer matching retirement plan. Hours are 9am-5pm Monday-Friday with some flexibility and the possibility of additional hours during peak sale seasons. Qualifications Requirements: Previous leadership experience Basic computer competency Strong capacity for problem-solving and developing creative solutions Willingness to learn new computer programs and systems Preferred Qualifications: Associates or bachelors degree (exceptional candidates with equivalent experience will also be considered) Previous customer service experience and/or e-commerce experience is helpful Additional Information All of your information will be kept confidential according to EEO guidelines.
    $61k-118k yearly est. 15h ago
  • Financial Services - Customer Tax Operations and Reporting - Tax Manager

    EY Studio+ Nederland

    Customer service manager job in Boston, NY

    Locations: New York City, Chicago, Los Angeles, Boston, Dallas, San Francisco, Seattle, Hoboken, Iselin, Jericho, Stamford, McLean. At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Tax Services Manager - Financial Services Office - Customer Tax Operations and Reporting Services (CTORS) EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team! The opportunity Our Business Tax Advisory practice gives you the opportunity to focus on US tax information reporting & withholding matters. You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes and systems. The CTORS team works on challenging information reporting and withholding engagements in the financial services, banking, insurance, and multinational sectors. These engagements will primarily focus on non-resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters. You can expect to work on engagements dealing with the FATCA, cost basis reporting, and various other global compliance and reporting initiatives, such as the Common Reporting Standard (CRS). As you progress within EY and our CTORS tax team, you will become a trusted business advisor to your clients. As you develop, you will benefit from being led and mentored by nationally recognized tax professionals who include some of the firm's most senior tax talent. The CTORS Tax Services practice invests in the development of its team, with frequent virtual training, update calls and in-person trainings to help individuals develop technical skills and learn about new areas of the law. Through your experiences, you will develop your skill sets and learn how CTORS requirements are managed within large to medium size companies. Your key responsibilities You will interface daily with superiors, peers and subordinates and clients on large and small CTORS projects. This could include interpreting IRS Code and Regulations, drafting guidance, data analyzation and requirements development that help clients translate and implement these rules. You may conduct a gap analysis of the current state of clients' policies, procedures and systems and write business requirements. You will be part of a team that prepares documentation including presentations and flow charts. You will be involved in technical analysis, process improvement and respond to requests for proposals from clients. You will also get the opportunity to support the development of innovative technology solutions, as well as train and manage staff located in remote delivery centers. Skills and attributes for success Ability to read and interpret IRS Code, regulations and instructions Strong writing skills for policy and procedure writing is a must Ability to interface with all facets of our business Ability to multitasking and project management capability Creative problem solving, strong critical thinking Ability to drive success as both an individual contributor and team member. To qualify for the role, you must have at a minimum A Bachelor's degree from an accredited college/university and J.D., LL.M. in Taxation, and/or Master's in Taxation (MST) preferred A minimum of 5 years of relevant tax consulting or tax operational experience Be a licensed attorney, CPA, Project Management Professional, Six Sigma, Lean or equivalent certification or a certified member of the Institute for Professionals in Taxation or have the ability to obtain one of these designations Ideally, you'll also have Active participation in industry groups such as SIFMA, ABA, IIB The ability to understand and implement tax rules A demonstrated interest in tax information reporting and withholding work in Chapter 3, Chapter 4 and Chapter 61 or some experience working with these matters What we look for We are interested in candidates with strong organizational skills and a proven record of multitasking and working effectively across multiple projects and deadlines. Successful candidates also possess great communication and leadership skills and thrive in an exciting and growing team environment. Ultimately, if you are ready to progress in your career, take ownership of your development and make a measurable difference in both your career and your community, this role is for you. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $129,500 to $237,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $155,400 to $269,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
    $78k-120k yearly est. 60d+ ago
  • USA Services Manager

    OC&C Strategy

    Customer service manager job in Boston, NY

    OC&C is recruiting for the Engagement Manager position in our B2B Services Practice across both our New York and Boston offices. OC&C Strategy Consultants works with B2B Services clients in areas including Construction and Infrastructure; Outsourcing; Lifesciences; and Automotive Services. Working with companies in these areas to drive topline growth, as well as with investors focused on these sectors. These industries are characterized by challenging strategy problems which require original thought, and we require people of the highest intellectual caliber who thrive on novel thinking. It is less important that you have deep expertise in the sectors - we can rapidly help you build that. And more important that you demonstrate an ability to lead teams of 3-6 consultants in tackling these difficult problems. Although you will be involved in business development, your primary contribution in the Manager role will be assisting the Partners in generating demand for repeat business through delivery excellence. As a fast growth business, we are looking for candidates for the Manager position who are excited by the longer-term path to Partnership at OC&C. We can offer rapid progression to great talent. We are looking for candidates with at least 5 years' strategy consulting experience (including in-house strategy roles) for this position. Or candidates who have at least 2 years' experience after an MBA degree. Qualifications: At least 5 years professional experience gained partly or entirely in a strategy consultancy environment (either working for a consulting firm, or an in-house strategy role) Outstanding track record of achieving and exceeding objectives Experience of managing work streams and teams A proven ability to develop successful relationships at senior executive to Board level Experience in the B2B Services industries where we specialize is preferred, but not required Candidates will need to demonstrate the following abilities: Hypothesis and issue driven approach to tackling complex strategic questions Analytical thinker, who can recognize critical issues and dedicate attention accordingly Strong written and verbal communication skills Effective team manager - a pragmatic, enthusiastic and structured do-er, with an ability to create and maintain pace while ensuring that energies are well focused and channeled Integrity, honesty, respect for the individual, and culturally unbiased Credible at Board level, with the ability to relate well to clients and colleagues About The Candidate Not Specified About The Company OC&C is a leading global strategy consulting firm with 11 offices around the world. We specialise in Retail, Leisure, Consumer Goods, Media, Technology, B2B Products & Services and Private Equity. OC&C has more than 30 years' experience unpicking the most complex and interesting questions facing businesses, with what we call ‘uncommon sense'. We're international, but we've never seen size as an end in itself. Our expertise is focused on a few core specialisms, allowing us to deliver results that get noticed. Our people are agile thinkers from a variety of backgrounds, united by a relentless/constant curiosity and desire to solve problems. Each client challenge is unique, so instead of relying on generic solutions, we breakdown a problem until we find its root. We don't duck the difficult answers - we give clients the strategies they need. What sets us apart: Deep sector expertise Higher pure strategy focus Global opportunities Entrepreneurial culture Great outside work events Less living out of a suitcase At OC&C we are committed to fostering an inclusive culture in which people of all backgrounds can thrive. We encourage applications from all, regardless of age, sexual orientation, gender identity or gender expression, transgender status, disability, marital status, pregnancy or maternity, religion or belief, race or ethnic origin, and socioeconomic background. We also have a number of staff network groups which actively support the inclusion of all of our colleagues in the firm. This position offers a competitive salary range of $195,000-$218,000 plus bonus based on performance. Salary will be based on your experiences and skillset plus a generous benefits package. More details can be provided upon request.
    $195k-218k yearly 60d+ ago
  • Customer Account Manager - T5124 Buffalo, NY

    Advance Auto Parts 4.2company rating

    Customer service manager job in Arcade, NY

    What is a Customer Account Manager (CAM)? At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses. The CAM must be committed to inspiring our team, helping our customers succeed, and growing the business and profitability with integrity. Key Duties and Responsibilities * Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts * Implement new Commercial Sales programs, as well as support current programs * Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers. Maintain database of account sales call activity, etc. * Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met * Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company * Partner in the development and retention of Commercial Parts Pros to support the Advance plan for internal growth and career opportunities * Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc. Essential Job Skills Necessary for Success as a CAM * Working knowledge of Advance products and services and the ability to market those products and services to meet customer need * Working knowledge of the APAL system, including Inventory Management and processing of Commercial account paperwork * Working knowledge of automotive systems and traditional automotive aftermarket * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management * Strong presentation and verbal and written communications skills, including ability to write reports, business correspondence and procedural manuals * Use Microsoft software effectively (Word, Excel required - PowerPoint preferred) * Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent * Ability to review and analyze business reports, such as profit and loss statement (P&L) * Think strategically, analyze issues and options, and effectively manage and facilitate change * Ability to work an assortment of days, evenings, and weekends as needed * Ability to travel overnight occasionally Prior Experiences that Set a CAM up for Success * Proven sales track record with 3-5 years related selling experience. Education * High School diploma or general education degree (GED) * Associate's degree or equivalent from a two-year college or technical school preferred Certificates, Licenses, Registrations * Must have a valid driver's license and be fleet safety certified. * ASE certification preferred, but not required Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. Compensation Range The good faith estimate for this role is between 63,300.00 USD and 79,100.00 USD salary for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting: ************************************************ California Residents click below for Privacy Notice: ***************************************************
    $39k-48k yearly est. 2d ago
  • Contact Center Manager

    Bryant & Stratton College Careers 3.7company rating

    Customer service manager job in Orchard Park, NY

    Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families. Apply now to join our team of student-focused associates! We are growing here in Orchard Park! Our Contact Center Manager is responsible for workforce management, recruiting, coaching, training and quality assurance to ensure all customers of Bryant & Stratton College are provided with a best-in-class customer service experience. Performance metrics include call efficiency, lead conversion rates, quality assurance ratings, staffing utilization and acceptable turnover. A commitment to excellence is demonstrated through continuous staff development programs that enhance employee engagement, service, knowledge, skills, and morale. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. College Competencies: Accountability-Takes ownership Brand Ambassadorship-Understands our brand and messages it to the students Embracing Change-Adapts to changing circumstances by accepting and responding positively to different ideas and approaches. Values-Recognizes the impact of the position on others and acts consistent with BSC core values to ensure positive outcomes Team Building-Inspiring and motivating team members and communicates high expectations. Operations Management-Takes initiative and utilizes resources to ensure priorities are met in a timely manner and corrects problems as they arise. Outcomes Oriented-Makes efficient use of time and resources to achieve successful outcomes. Balances organizational priorities and adjusts to changing conditions as needed. Performance Coaching-Sets standards and adheres to a principle that support a trusting and credible coaching relationship. Communicates the standards to fellow associates and consistently demonstrates B&S values & ethics. Key Competencies and Skills: Verbal and written communication skills Listening skills Problem analysis and problem solving Customer service orientation Organizational skills Attention to detail Judgment Adaptability Teamwork Stress tolerance Resilience Qualifications: Bachelor's Degree required. 3-5 years proven experience managing metrics, ensuring student satisfaction, and reporting statistical performance levels related to Call Center Proficiency with necessary technology, including computers, software applications, phone systems and CRM. Exceptional interpersonal, customer service, problem solving, mentoring, communication and conflict resolution skills. Physical Demands and Work Environment: Position requires standing or sitting in a stationary position as well as the occasional need to lift, carry, push, and/or move objects up to 10 pounds. Position also requires the use of computer technology/equipment. Position requires the ability to hear conversations and receive information in person and over the telephone. Position requires the ability to convey detailed and important instructions or ideas accurately, loudly, or quickly. SALARY: $65,000-$75,000 yearly Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. This is an exempt position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.
    $65k-75k yearly 60d+ ago
  • Customer Service Supervisor

    Seneca Gaming and Entertainment 4.7company rating

    Customer service manager job in Salamanca, NY

    Job DescriptionSalary: 20.84 Job Posting Deadline: Open until filled Job Title: Customer Service Supervisor (1 FT) Department: Customer Service Rate of Pay: $20.84 JOB SUMMARY: Projects warm, positive, helpful image to all guests at all times. Instructs new guests in understanding all promotions in the gaming facility. Encourages the sales of special game seats. Oversees Customer Service Representatives and creates their schedules. Keeps SGE staff in compliance with the SICS. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1.Responsible for providing excellent service to both internal and external guests. 2.Responsible for understanding all SGE activities, specials and schedules for upcoming events, price structure, coupons and bus junkets and informing the Customer Service Representatives of all such activities. 3.Responsible for accurate lists of special sales promotions and ensure proper coordination of these sales / promotions. 4.Responsible for handing out new promotional materials, proper display and distribution of flyers, payout schedule, ensuring all Customer Service Representatives are informed. 5.Handle customer complaints and requests in an efficient and friendly manner; note all complaints for follow-up by Customer Service Manager or proper department supervisor / manager. 6.Encourage sales of special game registration and distributes appropriate materials (receipts, information, etc.). 7.Assist new guests on how to properly play bingo programs, slot machines, and poker. 8.Maintains a neat and orderly work area. Oversee that the Customer Service work area is clean and clear of clutter. 9.Responsible for accurately monitoring and documenting daily attendance records according to policies and procedures. 10.Responsible for developing employee evaluations and schedules for the Customer Services Representative in an efficient and timely manner. 11.Coordinate promotional audits daily / weekly / monthly coordinated throughout the facility as prepared in approved promotional submissions. 12.Responsible for training new Customer Service Representative and ensuring that all Customer Service Representatives are complying with established policies and procedures. 13.Complete ordering of supplies for complimentary services and Customer Service supplies. 14.Assist the Marketing Department and Promotions Coordinator in planning, creating, implementing and executing promotional events. 15.Ensure auditing of the Player Tracking System accounts are completed on a regular basis. 16.Fulfilling job duties as a Customer Service Supervisor while completing the tasks of a Customer Service Representative throughout each shift. 17.Performs other duties as assigned. MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Education/Experience: High School Diploma or GED. One (1) year experience performing duties comparable to customer service. Must have a minimum of one year experience as a supervisor or manager. Must possess excellent communication and organizational skills. Must be able to work flexible hours including nights, weekends and holidays as required.
    $20.8 hourly 2d ago
  • Plant Manager

    Juno Search Partners-Open Positions

    Customer service manager job in Hornell, NY

    Job DescriptionJuno Search Partners is a certified women-founded and women-led talent solutions firm with extensive experience in the placement of accounting, administrative, finance, human resources, legal, marketing, operations, and technology candidates nationwide. The Plant Manager plays a key leadership role in overseeing the day-to-day functions of the production facility. This individual ensures that operational procedures and safety standards are upheld while working closely with the General Manager to improve efficiency, quality, and performance across all areas of production. Essential Duties and Responsibilities· Direct and manage daily plant operations to ensure smooth workflow and productivity.· Bring forward complex concerns or challenges to the General Manager for support or resolution.· Optimize use of facility resources to drive output and operational success.· Collaborate with the General Manager on implementing initiatives aligned with company objectives and operational priorities.· Continuously monitor activities and make timely adjustments to improve efficiency and resolve issues.· Build and maintain strong relationships with team members while guiding, hiring, and developing the production workforce.· Use data analysis to identify inefficiencies, including unnecessary labor or materials usage.· Ensure adherence to plant safety protocols and foster a culture of safety.· Leverage tools and systems to track productivity, set goals, and improve overall plant performance.· Work with Human Resources to resolve employee-related matters.· Perform additional duties and responsibilities as needed. Required Skills and QualificationsEducation and Experience:· Minimum of five years of relevant experience in a manufacturing or plant operations role.· Bachelor's degree in Business Administration or a related discipline (or equivalent practical experience).· Proven leadership, communication, and organizational skills supported by a track record of success.· Broad understanding of business functions such as operations, finance, production, and team management.· Demonstrated ability to drive process improvement and manage teams for high efficiency and productivity.· Capable of adapting structures and systems to meet changing business needs and timelines.· Solid understanding of applicable industry regulations and compliance standards.· Skilled in using business and manufacturing management software (e.g., SAP, ERP, CRM) for data-driven decision-making. Supervisory Responsibilities· Oversees the Production and Maintenance teams. Other Qualifications Physical Demands: This position requires extended periods of deskwork and computer use. The individual must also be able to move throughout the production facility as needed. Visionrequirements include the ability to see close and distant objects, distinguish colors, and adjust focus when necessary. Work Environment: The role involves working in both an office and a manufacturing environment. The employee may occasionally encounter noise, machinery, or other standard production floor conditions. Reasonable accommodations can be provided for individuals with disabilities. Juno Search Partners is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state or local law. The Company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It's expected that all of our employees are aware of this policy and that they create an environment that's sensitive and respectful to all individuals.
    $97k-134k yearly est. 28d ago
  • Financial Investigations & Dispute Advisory Services - Manager

    RSM 4.4company rating

    Customer service manager job in Boston, NY

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. We are looking to hire a Northeast-based Manager for the Financial Investigations & Dispute Advisory Services practice, part of RSM's Financial Consulting Services group. Duties include: Working with the post-acquisition dispute resolution team supporting both advocacy and neutral accounting arbiter engagements involving purchase price disputes Assisting with document requests, analysis of client closing statements, application of U.S. GAAP and developing positions in relation to a purchase agreement as well as disputed accounting items, earnout calculations, etc. Assisting with the application of buyer-friendly or seller-friendly purchase agreement language that is accounting-related or involves net working capital, indebtedness, etc. Conducting investigations and quantifying damages related to matters that may include embezzlement, whistleblower claims, financial reporting fraud, foreign corrupt practices act, loan fraud, fidelity claims, rep and warranty claims, claw back litigation, construction fraud, Ponzi schemes, health care fraud, fraudulent conveyance, related party transactions, billing disputes, bankruptcy fraud, securities fraud, anti-money laundering, and other matters Analyzing and reconstructing fraudulent transactions, complex transactions, funds tracing, financial statements, etc. Familiarity or use of data analytics tools (Alteryx, IDEA, etc.), data mining and analysis, including construction of financial records, accounting data, database extracts, etc. Familiarity or use of data visualization tools such as Tableau, Qlik, PowerBI, and Visio. Performing electronic reviews of evidence Preparing industry and market research Compiling organized working papers Supervising staff and project teams Contributing to proposals and assisting with business development activities to grow our practice (including CLE presentations, webinars, attending industry conferences, authorship of white papers, etc.) Cultivating and maintaining positive, productive, and professional relationships with colleagues and clients Preferred Qualifications: Minimum B.S. / B.A. degree with concentration in Accounting, Finance or Economics from an accredited university. Master's degree a plus. Minimum 3.0 GPA overall and in major 5-7 years of experience providing litigation support, investigation, and forensic accounting services; "Big 4" or national consulting firm experience a plus. Experience working on purchase price dispute engagements, neutral accounting arbitrations and reading/interpreting purchase agreements Strong knowledge of U.S. GAAP Attained CPA and CFE or CFF certifications Proficiency with Microsoft Excel, Word, and PowerPoint Flexibility to travel to clients and other RSM offices Ability to work long hours and have flexibility to meet client deadlines Demonstrated ability to work independently to gather facts, organize data, analyze financial statements and other financial data, and identify relevant issues Strong verbal and writing and communication skills and ability to communicate complex information in a clear and concise manner Strong organizational and time management skills Ability to balance multiple priorities Self-starter who can work independently with minimal supervision Eagerness and willingness to work in a fast-paced, team-oriented environment and understand your role on the team Driven to exceed client expectations Natural aptitude for solving problems Desire to learn and develop At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $94,400 - $178,800 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
    $94.4k-178.8k yearly Auto-Apply 14d ago
  • Service Leader

    Chipotle Mexican Grill 4.4company rating

    Customer service manager job in Howard, NY

    CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. WHAT YOU'LL DO * In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: * Making sure great tasting, high quality food is served * Helping to resolve food quality issues * Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed * Helping to resolve customer incidents and working to ensure positive customer experiences * Helping to monitor crew breaks, shift changes, shift meetings, and line schedules * Developing and cross training all front of house Crew * Assisting with Crew performance reviews * Developing future Service Leaders * Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork * Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary * Ensuring the proper quantity of supplies are available as needed WHAT YOU'LL BRING TO THE TABLE * Be able to understand and articulate Chipotle's Food With Integrity philosophy * Have knowledge and experience of cash handling policies and procedures * Have knowledge of Food Safety and health department matters * Have familiarity with office paperwork * Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location * Have a high school diploma * Have restaurant experience WHAT'S IN IT FOR YOU * Tuition assistance (100% coverage for select degrees or up to $5,250/year) * Free food (yes, really FREE) * Medical, dental, and vision insurance * Digital Tips * Paid time off * Holiday closures * Competitive compensation * Opportunities for advancement (80% of managers started as Crew) PAY TRANSPARENCY Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details. $19.65-$21.86 WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit ***************** Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Job Restaurant Management Job Posting 11/18/2025 Job Number JR-2024-00009548 RefreshID JR-2024-00009548_20251117 StoreID 03044
    $36k-55k yearly est. 60d+ ago
  • Plant Manager

    Sheridan HR

    Customer service manager job in Jamestown, NY

    Job Description Jamestown Macadam, Inc. (JMI) is looking for a Plant Manager for their Jamestown, NY location. This individual will report to the General Manager of the plant and supervise a team of Plant Workers. Responsibilities: Overall Shop Supervision - Assure overall quality of shop fabrication. Field check projects when needed. Assure competent operation of welding related equipment including but not limited to CNC beam line, Plasma machine, Lay-Out table, CNC angle line, Ironworker machine, hydraulic punches, plate shear, plate rolls, torches, marvel saws, paint sprayer, and fork trucks. Assure work areas are clean and orderly Employee Supervision - Supervise completion of work. Responsible for hiring and firing of shop employees. Conduct regular performance reviews on employees. Manage company personnel policies such as vacation requests, work hours, etc. Project Management / CNC Detailing - Responsible for oversight of multiple projects through the manufacturing process including purchasing, tracking inventory, scheduling, shipping and liaison between project managers, welders and customers. Provide structural steel drafting as needed. Assures all shop drawings are quality checked. Layout steel when required. Facility / Equipment / Vehicle Maintenance - Assure that overall facility/grounds are maintained and clean. Coordinate organization of buildings and grounds. i.e. lawn mow, yard lighting, snow plow, heat and ventilation system, etc. Assure that everything has a place and everything is in it. Perform preventative maintenance on shop equipment. Maintain a schedule of preventative maintenance and inspection dates. Manage routine maintenance on all rolling stock including schedule of registrations and inspection dates. Material Management - Manage stock inventory in shop. Make material list for ordering. Make stock list for cost accounting. Assure accuracy of shipping and receiving. Monitor supply use. Operational Efficiency/Quality - Work to continuously improve the flow and process of the fabrication shop including utilization of material, job set-up, monitor job bid hours, etc. Assure internal system controls for quality through manufacturing process from drawings to fabrication, to shipping, and on to final installation. Safety / Environmental - Assure employees are compliant with company safety policy. Regularly review environment and update safety policy as needed including review of equipment and work routines. Supervise regular safety meetings. Continuously update SDS manual. Qualifications: High school diploma or GED required Prior supervisory experience required Prior plant management experience Project management experience is preferred Must have experience with MS Office products Salary: $70K - $130K depending on experience + additional benefits
    $70k-130k yearly 2d ago
  • Manager, Client Accounting Services Small Business-Healthcare

    Baker Tilly Virchow Krause, LLP 4.6company rating

    Customer service manager job in Rew, PA

    Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Manager, Client Accounting Services, Small Business-Healthcare Are you ready for a new accounting challenge? Do you want to use your experience from public or private accounting in a new way? We're looking for a Manager to join our outsourced client accounting practice. In this role, you will work in a cloud-based environment and serve as an Accounting Manager for multiple clients across the country, working with a team of professionals. This position is responsible for providing our client companies best-in-class service and financial expertise. This position is accountable for the accounting operations of their clients' company, to include the preparation of periodic financial reports, maintenance of an adequate system of controls designed to mitigate risk, enhancing the accuracy and relevancy of reported financial results, and ensuring that reported results comply with the appropriate accounting framework. Additionally, the Manager acts as a business advisor by providing analysis and insights to their clients based on their knowledge of current business trends, industry experience and capabilities of other experts within Baker Tilly. * Oversee and provide exceptional service to clients including accounting and advisory services * Manage production of monthly, quarterly, and financial reports and benchmarking * Provide recommendations for business and process improvements * Work with other managers to ensure workflows are efficient and streamlined in and between offices and in and between audit and tax functions * Coach, train, and mentor staff on client service, tax, and accounting matters * Oversight and management of current client engagement team * Provide leadership by promoting teamwork, developing proper training and mentoring, and managing workflows Qualifications * Bachelor's Degree in Accounting or related field required * CPA and/or MBA preferred * Public Accounting experience a plus * Six (6) plus years of progressively responsible experience in professional accounting functions required, experience in professional services/consulting preferred * Advanced knowledge of accounting principles related to classifying, recording, and summarizing data and making computations to compile financial records * Excellent understanding of Generally Accepted Accounting Principles (GAAP) * Strong understanding of the Healthcare and Senior Living sectors; willing to train the right candidate * Effective communication skills and ability to manage client relationships * Exceptional attention to detail * Experience with industry software systems, including Sage Intacct, QBO, Yardi, Point Click Care and/or Matrix Care; willing to train the right candidate * Personable, professional demeanor with growth potential within the firm * Knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
    $74k-96k yearly est. Auto-Apply 60d+ ago
  • Service Center Manager

    DTS Fluid Power 3.6company rating

    Customer service manager job in Pleasant, PA

    Customer service professionals-don't pass up this opportunity for a great new job with a global industrial distribution company that combines team leadership with service center operations. Join our team at Applied Industrial Technologies! In partnership with more than 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative, efficient, and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. We are currently seeking an experienced Customer Service Manager to help us to maintain that commitment as we continue to grow. In this position, you will oversee day-to-day operations of one of our service centers while also providing leadership to our team of customer service specialists. This will allow you to showcase not only your administrative and project management skills, but also your coaching and mentoring capabilities. If you relish the idea of serving customers through everything, from hands-on operational duties, to salesmanship and team motivation efforts, and if you have the background we're looking for, we want to talk with you! Job Responsibilities As a Customer Service Manager, you will manage service center operations and support our customers and our service team pre-sale, point of sale, and post-sale. This is a multi-aspect role that encompasses both service management and leadership and coaching of our CSRs. This position reports directly to our General Manager. Your specific duties in this role will include: Managing internal service center operations to meet/exceed P&L objectives Championing the development of leadership competencies that drive individual and team goals Meeting customer and shipment metrics, including time to fill, expediting orders, and quoting Developing, implementing, and monitoring programs and activities related to product promotion and inside sales, office and warehouse functions, and customer service - as well measuring the results Hiring, training, and developing service center personnel Assisting account managers in the identification, acquisition, and retention of customers Managing inventory, receivables, expenses, and profit/loss accounting Reviewing and completing monthly reports as well as overseeing petty cash balancing Ensuring that customer relations are maintained at a high level Utilizing key metrics to evaluate and recommend best practices for operations Managing vendor relationships Creating a positive, dynamic, and fun work environment POSITION REQUIREMENTS As a Customer Service Manager, you must be a strong, motivational leader with strong administrative, project management, and mentoring abilities. You should also be highly detail-oriented with solid analytical and problem-solving skills. It is also important that you display excellent verbal and written communication, interpersonal, and negotiation skills as well as the ability to establish rapport and build solid relationships with service staff and a wide variety of customers. Specific qualifications for the role include: 2+ years of proven sales or customer service leadership experience in an industrial atmosphere or parts counter High school diploma or GED Solid understanding of financial and accounting concepts Computer proficiency and the ability to quickly learn our ordering system Industrial sales / distribution experience, preferred Service center experience, preferred ERP / SAP experience, a plus Benefits #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Senior Manager, Partner Management, Bank Distribution Americas

    Circle Internet Financial 4.5company rating

    Customer service manager job in Amity, NY

    Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com. What you'll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder. What you'll be responsible for As part of Circle's globally distributed team focused on bank partnerships, you'll play a key role in supporting the growth of USDC adoption across the Americas. Working alongside Business Development Directors, you'll help manage day-to-day partner engagements, ensure timely execution of agreements, and provide operational support that drives Circle's commercial objectives. You'll coordinate closely with internal teams and external stakeholders to ensure that banking partners in the Americas are effectively supported and positioned for long-term success. What you'll work on Support Business Development Directors in managing bank partnership opportunities across the Americas Coordinate with cross-functional teams - including Legal, Product, Compliance, and Marketing - to ensure smooth execution of partner deliverables Track, update, and maintain pipeline activities in sales tools, ensuring accuracy and visibility for leadership Assist in structuring presentations, proposals, and partnership materials for bank executives Monitor partner performance against agreed goals, surfacing insights and opportunities for growth Manage day-to-day communication with banking partners, ensuring timely responses and clear follow-ups Work with regional go-to-market teams to align bank engagement with non-bank partnerships and ecosystem priorities What you'll bring to Circle Core Requirements 10+ years of experience in partnerships, account management, or business development in financial services or fintech Experience working with banks or financial institutions across the Americas Strong organizational and project management skills with proven ability to manage multiple workstreams Excellent written and verbal communication skills in English Comfortable working across cultures and geographies in a fast-paced environment Preferred Requirements Familiarity with stablecoins, digital assets, or blockchain infrastructure Experience with CRM tools (e.g., Salesforce) and pipeline management best practices Strong analytical skills with ability to track partner performance and generate insights Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Base Pay Range: $160,000 - $207,500 We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law. Should you require accommodations or assistance in our interview process because of a disability, please reach out to accommodations@circle.com for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs. #LI-Remote
    $160k-207.5k yearly Auto-Apply 3d ago
  • Senior Manager - Mergers & Acquisitions

    Connor Group 4.8company rating

    Customer service manager job in Charlotte, NY

    We're looking at you-high-achievers, challenge-seekers, and innovation-chasers. Professionals who never shy away from complex problems. We hire the top 1% and let your talents soar. Connor Group is hiring remote professionals for this position, with the obligation to work onsite at a client location when required. Additionally, professionals may utilize our offices across the U.S. if one is available in your area and your personal situation warrants it. Are you an intellectually curious, deal oriented professional who enjoys coming up with innovative solutions to complex business issues? Connor Group is seeking professionals who want to build off their existing accounting, operational, and industry experience. We execute finance projects that add value to our clients within their finance, accounting, and operation departments. From complex technical accounting and financial reporting issues to finance software implementation and automation, joining Connor Group will help you exponentially to further develop your career and expand your experience base. Connor Group is a specialized professional services firm of Big 4 alumni and industry executives. Our team of highly experienced professionals assists financial executives with their most complex business needs, including Accounting Advisory, Financial Operations, IPO, M&A, and Managed Services. Responsibilities: Lead and execute the engagement team across the M&A lifecycle, including comprehensive financial and operational analysis, and quality of earnings for both buy-side or sell-side due diligence engagements, and understand accounting and finance organization deal issues Strengthen client relationships and generate additional engagement opportunities through excellent quality, timely execution and strategic approach to service delivery Identify and communicate (i) critical deal issues, (ii) the strength and weakness of the business against industry benchmarks to client management that could impact the purchase price or the deal structure Solve complex problems that arise throughout the M&A lifecycle Challenge assumptions related to financial models Identify critical post-closing matters to be addressed to ensure improvements in profitability and cash flows Interact extensively with personnel of the target companies and the client Review and prepare due diligence reports outlining analyses and findings Assist with the finalization of (i) opening balance sheet/ of purchase price allocations, and (ii) closing working capital calculations. Prepare and execute an integration plan, monitor synergy benefits and/or resolve integration issues. Possess a client service mentality and ensure work is delivered timely and in accordance with firm standards Supervise, coach, and mentor all levels of staff. Conduct performance reviews and contribute to performance feedback and training. Develop and communicate workplace culture and code of conduct Desired Skills & Experience: Rated top 25% of Big Four class Minimum of 6-7 years of public accounting and industry experience required (minimum of 4 years in M&A/Transaction advisory services of a Big 4 or other large firms) Bachelor's degree in Accounting or equivalent required CPA license required Ability to manage teams and own their work product Hard-working, detail-oriented, and ability to motivate engagement teams Professional and personable demeanor Excellent project management skills Proven solid verbal and written communication skills Passion for helping clients Strong technical accounting knowledge of GAAP Experience and familiarity with technology and/or healthcare industries preferred Ability to act and lead as the client contact Proficient in the use of Microsoft Office Suite with strong Excel skills Experience with various BI Tools or FP&A tools (Alteryx, Tableau, Power B) preferred Some travel may be required (about 25%) Connor Group is committed to celebrating the value of diversity in a globally connected business world. Our team culture is collaborative and encourages team members to take initiative. Our professionals are committed to excellence, growth, and integrity. By focusing on innovation, we continue to raise the bar on excellence and deliver greater value to our clients. At Connor Group, our professionals are provided with resources and opportunities to help achieve their professional goals while maintaining a healthy and happy work life balance. From health insurance packages and wellness programs to our one-on-one coaching program and career development opportunities, we empower our professionals by investing in their growth, health, and happiness. Visit the following link for information relating to New York's Pay Transparency Act: ************************************************** #LI-Remote #LI-Hybrid #LI-Onsite "We know that difficult problems attract some of the brightest and most courageous people in the world." Jeff PickettConnor Group Founder and Chair
    $137k-184k yearly est. Auto-Apply 60d+ ago
  • General Manager(03350) - 936 E 2nd St

    Domino's Franchise

    Customer service manager job in Jamestown, NY

    ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! Job Description You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. Qualifications General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information All your information will be kept confidential according to EEO guidelines.
    $62k-118k yearly est. 4d ago
  • Financial Services - Customer Tax Operations and Reporting - Tax Senior

    EY Studio+ Nederland

    Customer service manager job in Boston, NY

    Locations: New York City, Chicago, Los Angeles, Boston, Dallas, San Francisco, Seattle, Hoboken, Iselin, Jericho, Stamford, McLean. At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Tax Senior - Financial Services Office - Customer Tax Operations and Reporting Services (CTORS) EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team! The opportunity Our Business Tax Advisory practice gives you the opportunity to focus on US Tax - Information Reporting & Withholding. You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes, and systems. The IRW team works on challenging information reporting and withholding engagements in the financial services, banking, insurance, and multinational sectors. These engagements will primarily focus on non-resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters. You can expect to work on engagements dealing with the FATCA, cost basis reporting, and various other global compliance and reporting initiatives, such as Common Reporting Standards (CRS). As you progress within EY and our IRW tax team, you will become a trusted business advisor to your clients. As you develop, you will benefit from being led and mentored by nationally recognized tax professionals who include some of the firm's most senior tax talent. The IRW Tax Services practice invests in the development of its team, with frequent virtual training, update calls and in-person trainings to help individuals develop technical skills and learn about new areas of the law. Through your experiences, you will develop your skill sets and learn how IRW requirements are managed within large to medium size companies. Your key responsibilities You will interface daily with superiors, peers and subordinates and clients on large and small IRW projects. This could include interpreting IRS Code and Regulations, drafting guidance, data analyzation and requirements development that help clients translate and implement these rules. You may conduct a gap analysis of the current state of clients' policies, procedures and systems and write business requirements. You will be part of a team that prepares documentation including presentations and flow charts. You will be involved in technical analysis, process improvement and respond to requests for proposals from clients also. Skills and attributes for success Ability to read and interpret IRS Code, regulations and instructions Strong writing skills for policy and procedure writing is a must Ability to interface with all facets of our business Ability to multitasking and project management capability Creative problem solving, strong critical thinking To qualify for the role, you must have at a minimum A Bachelor's degree from an accredited college/university and J.D., LL.M. in Taxation, and/or Master's in Taxation (MST) preferred A minimum of 2 years of relevant tax consulting or tax operational experience Be a licensed attorney, CPA, Project Management Professional, Six Sigma, Lean or equivalent certification or a certified member of the Institute for Professionals in Taxation or have the ability to obtain one of these designations Ideally, you'll also have Active participation in industry groups such as SIFMA, ABA, IIB The ability to understand and implement tax rules A demonstrated interest in tax information reporting and withholding work in Chapter 3, Chapter 4 and Chapter 61 or some experience working with these matters What we look for We are interested in candidates with strong organizational skills and a proven record of multitasking and working effectively across multiple projects and deadlines. Successful candidates also possess great communication and leadership skills and thrive in an exciting and growing team environment. Ultimately, if you are ready to progress in your career, take ownership of your development and make a measurable difference in both your career and your community, this role is for you. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $96,200 to $158,600. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $115,300 to $180,100. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
    $34k-41k yearly est. 60d+ ago
  • Customer Account Manager - T5124 Buffalo, NY

    Advance Auto Parts 4.2company rating

    Customer service manager job in Orchard Park, NY

    What is a Customer Account Manager (CAM)? At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses. The CAM must be committed to inspiring our team, helping our customers succeed, and growing the business and profitability with integrity. Key Duties and Responsibilities * Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts * Implement new Commercial Sales programs, as well as support current programs * Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers. Maintain database of account sales call activity, etc. * Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met * Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company * Partner in the development and retention of Commercial Parts Pros to support the Advance plan for internal growth and career opportunities * Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc. Essential Job Skills Necessary for Success as a CAM * Working knowledge of Advance products and services and the ability to market those products and services to meet customer need * Working knowledge of the APAL system, including Inventory Management and processing of Commercial account paperwork * Working knowledge of automotive systems and traditional automotive aftermarket * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management * Strong presentation and verbal and written communications skills, including ability to write reports, business correspondence and procedural manuals * Use Microsoft software effectively (Word, Excel required - PowerPoint preferred) * Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent * Ability to review and analyze business reports, such as profit and loss statement (P&L) * Think strategically, analyze issues and options, and effectively manage and facilitate change * Ability to work an assortment of days, evenings, and weekends as needed * Ability to travel overnight occasionally Prior Experiences that Set a CAM up for Success * Proven sales track record with 3-5 years related selling experience. Education * High School diploma or general education degree (GED) * Associate's degree or equivalent from a two-year college or technical school preferred Certificates, Licenses, Registrations * Must have a valid driver's license and be fleet safety certified. * ASE certification preferred, but not required Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. Compensation Range The good faith estimate for this role is between 63,300.00 USD and 79,100.00 USD salary for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting: ************************************************ California Residents click below for Privacy Notice: ***************************************************
    $39k-47k yearly est. 2d ago
  • Service Leader

    Chipotle Mexican Grill 4.4company rating

    Customer service manager job in Lakewood, NY

    CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. WHAT YOU'LL DO * In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: * Making sure great tasting, high quality food is served * Helping to resolve food quality issues * Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed * Helping to resolve customer incidents and working to ensure positive customer experiences * Helping to monitor crew breaks, shift changes, shift meetings, and line schedules * Developing and cross training all front of house Crew * Assisting with Crew performance reviews * Developing future Service Leaders * Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork * Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary * Ensuring the proper quantity of supplies are available as needed WHAT YOU'LL BRING TO THE TABLE * Be able to understand and articulate Chipotle's Food With Integrity philosophy * Have knowledge and experience of cash handling policies and procedures * Have knowledge of Food Safety and health department matters * Have familiarity with office paperwork * Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location * Have a high school diploma * Have restaurant experience WHAT'S IN IT FOR YOU * Tuition assistance (100% coverage for select degrees or up to $5,250/year) * Free food (yes, really FREE) * Medical, dental, and vision insurance * Digital Tips * Paid time off * Holiday closures * Competitive compensation * Opportunities for advancement (80% of managers started as Crew) PAY TRANSPARENCY Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details. $19.65-$21.86 WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit ***************** Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Job Restaurant Management Job Posting 12/22/2025 Job Number JR-2025-00629414 RefreshID JR-2025-00629414_20251209 StoreID 05335
    $36k-56k yearly est. 60d+ ago

Learn more about customer service manager jobs

How much does a customer service manager earn in Olean, NY?

The average customer service manager in Olean, NY earns between $41,000 and $133,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in Olean, NY

$74,000
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