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Customer service manager jobs in San Antonio, TX - 577 jobs

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  • (Pleasanton) Wingstop General Manager

    Wing Stop 4.0company rating

    Customer service manager job in Pleasanton, TX

    WINGSTOP- Restaurant General Manager Join the Wing Experts Management Team - The Premier Place of Employment! Are you ready to lead, inspire, and grow with one of the most exciting brands in the industry? Wingstop is looking for a Restaurant General Manager who thrives in a fast-paced environment and wants to take their career to the next level! Why Wingstop? Competitive Salary based on experience & skills Career Growth with advancement opportunities Comprehensive Benefits (Medical, Dental, Vision, Life & Pet Insurance) 401K Contributing Bonus Program 6-Week Training + Ongoing Leadership Development Flexible Schedule 2 Weeks Paid Vacation (+) Extra PTO day during your birthday month! Team-Oriented Restaurant Closed on Holidays (Thanksgiving, Christmas Day) Free On-Shift Meals No drive through Work-Life Balance : 50-55 hours/week, 5-day workweek Hands-On Leadership : Manage and develop a team of passionate individuals No Curbside or Drive-Thru : Focus on the guest experience Teamwork & Culture : "Teamwork makes the dream work" - and we live by it! Spotless, High-Quality Standards : Always serving fresh, hot, and flavorful food What We're Looking For: Proven leadership experience in a high-volume restaurant Strong ability to manage and develop team members Excellent operational and financial management skills (P&L, budgeting) Passionate about guest satisfaction and driving sales growth Ability to create a positive and efficient work culture Strong problem-solving and conflict resolution skills Ready to take on the challenge? Don't miss your chance to join the Wing Experts! Interviews are now being scheduled. ( Criminal background, drug testing, and Soft credit check required )
    $37k-46k yearly est. 1d ago
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  • Park Services AM Prep Supervisor

    Six Flags Fiesta Texas 4.1company rating

    Customer service manager job in San Antonio, TX

    Park Services AM Prep Supervisor Job Type: Seasonal Pay Rate: $17/hr. This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. It features a competitive hourly rate of $17.00 per hour with perks such as: Free entry to any Six Flags Park for all employees with each visit, additional complimentary tickets for friends and family, 25% discount on merchandise for all employees, flexible scheduling and daily and weekly pay available. Responsibilities: Prepares, directs, and supervises team member assignments for the cleaning of the park and its facilities such as restrooms, dining rooms, patios, attractions, midways, parking lots, and offices. Inspects all guest areas, team member areas, and company facilities according to Six Flags Fiesta Texas cleaning standards. Coordinates team members to accomplish requested additional cleaning tasks such as catered outings and special events. Maintains an inventory of cleaning products, supplies, and ensures cleaning equipment is in safe working order. Responsible for repairing and maintaining some equipment on-site. Performs routine inspections of work performed to maintain a quality level that meets the guest and Six Flags Fiesta Texas standards. Knows, understands, and implements the highest standards of cleanliness. Qualifications: Responsible for the motivation of team members and ensuring the efficient use of team members to maximize productivity. Oversees and trains for the use of chemical cleaners and power equipment, to prevent damage to facilities, floors, and fixtures. Practices, supports, maintains and enforces a total safety culture by adhering all park policies. Assist in managing all aspects of Park Service Prep team to include staffing, training, and daily operations. Builds and maintains a positive, high performance team culture generating increased retention, motivation, and team morale. Provides first class Guest Service and creates an atmosphere that requires the same of all Team Members. Ensures appropriate staffing levels are maintained within the Park Service Department. Performs all other duties as assigned or as necessary to support the Park Service Department and Six Flags Fiesta Texas. Coordinates the return of equipment to proper storing locations, ensuring equipment is readily available for next tasks.
    $17 hourly Auto-Apply 7d ago
  • Plant Manager

    Enhance Recruiting

    Customer service manager job in San Antonio, TX

    Seeking a Plant Manager with industry experience in mission critical generator enclosures to lead a company that is on the rise! This role will oversee the day-to-day production activities in the metropolitan San Antonio, TX area and ensure safe and efficient operations. Competitive base, relocation support, and an opportunity to work with a solid group of industry leaders. Apply here to learn more! RESPONSIBILITIES Demonstrate operational excellence in safety, quality, delivery, cost, and organizational development and maintain compliance with all regulations and laws. Identifies potential problems and points of friction and works to find solutions to maximize efficiencies. Standardizes best practices across area of support and continuous improvements. Supports the sales and operations planning process. Ensures successful implementation of new product development activities. Achieves inventory improvements and manages manufacturing output. Responsible for oversight, efficiency, productivity, and accountability of department to meet customer service needs. Trains employees and process owners to support KPI's and department's expectations. Collaborates with other managers and supervisors to coordinate activities in and among departments. Collects, evaluates, analyzes, and assesses production data. Regularly inspects and evaluates products for quality and defects. Identifies and corrects problems and inefficiencies in process, materials, equipment, or skills. Ensures compliance with federal, state, local, and organizational laws, regulations, guidelines, and best practices including those related to safety and health. Develops and implements procedures and strategies to ensure a safe work environment. REQUIREMENTS Bachelor's degree in engineering or business-related field Five (5) - Ten (10) years production experience with three (3) years in a management role or an equivalent combination of education and /or related experience. Experience with mission critical enclosures a must. Certified in Lean Manufacturing and / or Six Sigma. Strong leadership and team management skills with proven ability to meet deadlines. Strong analytical and problem-solving skills. Excellent organizational and problem-solving abilities. Ability to function well in a fast-paced and occasionally stressful environment. Strong understanding of safety and health laws, regulations, and policies. Experience with lean manufacturing or continuous improvement methodologies.
    $86k-133k yearly est. 5d ago
  • Customer Care Manager - In Office

    The Briggs Agencies 4.4company rating

    Customer service manager job in Bulverde, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 5d ago
  • Store Manager

    Mango 3.4company rating

    Customer service manager job in San Antonio, TX

    At MANGO we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women. MANGO at The Shops at La Cantera, in San Antonio, Texas is currently recruiting for a FULL TIME STORE MANAGER to join our team! WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO? Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
    $35k-53k yearly est. 5d ago
  • General Manager

    The Connor Group 4.8company rating

    Customer service manager job in San Antonio, TX

    The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation. Position Overview We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in San Antonio, TX. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us. The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement. Key Responsibilities Lead overall operations and performance of assigned luxury apartment communities. Drive revenue growth through effective sales leadership and business development strategies. Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship. Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards. Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations. Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level. Qualifications Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness. Demonstrated ability to drive sales performance and grow business results. Strong leadership presence with the ability to inspire, coach, and hold others accountable. Highly competitive, goal-oriented, and motivated by results and recognition. Exceptional communication, problem-solving, and decision-making skills. Bachelor's degree preferred but not required. What We Offer Top Tier Benefits for you and your family starting Day 1. Total compensation: $125,000-$160,000 annually (base + bonus) Partnership opportunities with potential equity exceeding $2 million. An award-winning culture that emphasizes accountability, achievement, and recognition. Career development and advancement opportunities in a high-growth organization. Join Us At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
    $125k-160k yearly 4d ago
  • General Manager

    Skytex Homes

    Customer service manager job in New Braunfels, TX

    Skytex Homes is a Texas-based, privately-owned manufactured home retailer specializing in land/home packages and home sales. We have access to many different manufacturers and product lines giving us an edge on the competition. With a commitment to serving customers across Texas and beyond, the company offers a diverse selection of high-quality homes. Prospective homeowners can visit the sales center in New Braunfels, TX, to explore home options and learn more about available communities. Skytex Homes is known for its focus on delivering customer-centric housing solutions. Role Description This is a full-time, on-site role for a General Manager at our flagship newly opened sales lot in New Braunfels, TX. The General Manager will oversee daily operations, develop and train on sales strategies, lead the sales team, and ensure operational excellence. Responsibilities also include financial management, driving customer satisfaction, and maintaining compliance with company policies and legal requirements. Key Responsibilities Sales and Marketing Leadership: Develop and implement sales strategies to meet or exceed monthly and annual targets. Lead marketing initiatives, including promotions, advertising, and community outreach to attract potential buyers. Team Management: Recruit, train, coach, and motivate the sales team and support staff. Conduct performance evaluations, provide feedback, and handle disciplinary actions as needed to build a motivated workforce. Operations Oversight: Manage daily dealership operations, including inventory control of manufactured homes, lot maintenance, and customer service processes. Ensure the lot is visually appealing and compliant with safety standards. Financial Management: Prepare and manage budgets, monitor expenses, and generate financial reports. Track sales metrics, occupancy goals, and profitability to optimize performance. Customer Relations: Handle escalated customer inquiries, resolve complaints, and ensure high levels of satisfaction. Oversee the sales process from lead generation to closing deals. Compliance and Legal: Maintain knowledge of legal requirements related to manufactured home sales, including zoning, financing, and warranties. Obtain and maintain appropriate sales licensing as required by state regulations. Vendor and Inventory Coordination: Negotiate with manufacturers and suppliers for home inventory. Coordinate deliveries, setups, and inspections to keep stock levels optimal. Reporting and Analysis: Analyze market trends, competitor activities, and sales data to inform strategic decisions. Provide regular updates to upper management on lot performance. Qualifications Minimum of 5-7 years in sales or retail management, with at least 2-3 years in the manufactured housing industry Strong leadership, team management, and employee coaching skills Sales, customer relationship management, and business development expertise Operations management, financial planning, and strategic decision-making abilities Excellent communication, technological, organizational, and problem-solving skills Familiarity with CRM software and inventory management Ability to work in a fast-paced outdoor environment, including weekends as needed Compensation and Benefits Competitive salary and performance-based compensation package based on experience and skills Benefits may include health insurance, retirement plans, and paid time off
    $45k-83k yearly est. 2d ago
  • Customer Experience Manager - Victoria's Secret - River Center - San Antonio, TX

    Victoria's Secret 4.1company rating

    Customer service manager job in San Antonio, TX

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $21.15 Maximum Salary: $29.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $21.2-29 hourly 14d ago
  • Customer Service Manager

    Select-Staff

    Customer service manager job in San Antonio, TX

    Select Staff is a leading, regional and privately held staffing firm specializing in the placement of office clerical; finance and accounting; and industrial personnel throughout Texas. Job Description Select Staff is looking for candidates for a Customer Service Manager position for our industrial client in San Antonio, TX. Profit and loss of the facility and supervision of the inside sales team Respond to customer inquiries regarding products and services Prepare price quotes Source products Support outside sales team Daily, Weekly, Monthly financial & operational reporting reviews Pay Rate: $60K - $80K Schedule: Monday - Friday, 8A - 5P Qualifications Four + years of industry background Five + years of management experience required Strong people skills Excellent verbal and written communication skills Must be a self-motivated team player Effective and proven leader Additional Information All your information will be kept confidential according to EEO guidelines.
    $60k-80k yearly 60d+ ago
  • Customer Service Manager

    Select International 4.4company rating

    Customer service manager job in San Antonio, TX

    Select Staff is looking for candidates for a Customer Service Manager position for our industrial client in San Antonio, TX. Profit and loss of the facility and supervision of the inside sales team Respond to customer inquiries regarding products and services Prepare price quotes Source products Support outside sales team Daily, Weekly, Monthly financial & operational reporting reviews Pay Rate: $60K - $80K Schedule: Monday - Friday, 8A - 5P Qualifications Four + years of industry background Five + years of management experience required Strong people skills Excellent verbal and written communication skills Must be a self-motivated team player Effective and proven leader Additional Information All your information will be kept confidential according to EEO guidelines.
    $60k-80k yearly 15h ago
  • Customer Service Manager

    Arsenault

    Customer service manager job in San Antonio, TX

    Responsible for the processes and systems related to the servicing of our customers, directing the delivery administrative and operational assistance designed to promote revenue growth, productivity, and exceptional levels of customer satisfaction. Provides team members with the appropriate training, tools, direction and motivation that enable their success. Executes the company strategy and acts according to the company values. Responsibilities Include: Develops and implements procedures pertinent to the effective and efficient operation of the Customer Service Department. Escalate issues impacting customer satisfaction to site and commercial management teams Work with the CS Teams on crossing training Assure the teams are staffed properly. Works with VP of Commercial & Director of Ops on Head Count. Maintains in-depth working knowledge of company systems and processes. Sets performance standards to meet service goals of the company. Develops and reports individual and departmental performance metrics for continuous improvement. Coaches team in order to achieve high performance. Conducts regular on time performance appraisals for all team members. Develops goals, action plans, and time tables for direct reports. Monitor team order entry, confirmation and response to customer inquiries, including management of delivery dates to assure the team is meeting expectations (within 24-48 hrs. of receipt) Oversees the transfer of orders to other sites for level loading or service demands Develops and implements work instructions for the Customer Service Department Assure the team communicates effectively internally on new customer designs, artwork, launches and new structures, including coordinating meetings with pre-press, estimating, quality, planning and operations (new business reviews). Educate the customer service team on prompt and proper communication; monitor for compliance Escalate issues impacting customer satisfaction to site and commercial management teams Assist with transfer of orders to other sites for level loading or service demands Work with Estimating to make sure that customer price lists are current and maintained on company assigned depository Liaise quality issues to quality and operation management teams Generate monthly team metrics and service performance indicators; report to commercial and operation teams as required Provide customer provided sales forecasts to planning, scheduling, and operation teams Evaluate team performance, ensure the Customer Service Managers are clear on their roles and responsibilities and performing accordingly; educate, lead, and develop strong team members and provide tools to maintain customer satisfaction Identify opportunities for process improvements to enhance customer satisfaction and/or departmental efficiency Facilitate/lead kaizen workshops to promote workflow continuous improvement and c Education/Experience: Bachelors degree required. 5 years of customer service management in a manufacturing environment with multiple product lines. Pharmaceutical printing/folding industry experience preferred. Knowledge/Skills Requirements: Customer-focused proven ability to provide consistent high quality support. Demonstrated ability to lead people and get results through others. Well developed coaching and counseling skills. Must demonstrate good judgment with the ability to make quick, sound decisions. Excellent written, verbal, and listening skills. A creative thinker with strong problem solving skills. Requires good organization and record keeping skills. Strong time management skills are necessary with the ability to manage multiple priorities. Familiarity with Microsoft office software required. IV. Physical Demands: Individuals will need to sit or stand as needed. May require walking primarily on a level surface for periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion.
    $41k-76k yearly est. 60d+ ago
  • Customer Service Manager

    Keller Executive Search

    Customer service manager job in San Antonio, TX

    Job Description within Keller Executive Search and not with one of its clients. As the Customer Service Manager in San Antonio, this senior role is accountable for shaping customer service strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth. Key Responsibilities: Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics. Lead teams with a focus on coaching, psychological safety, and high performance. Elevate CSAT/NPS through service design, QA, and knowledge management. Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops. Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed. Design compliant processes aligned to local regulations and internal policies. Partner with Sales, Marketing, and People Operations to execute company priorities. Represent the function to senior leadership; prepare crisp updates and decision memos. To learn more about Keller, please see: ************************************************************************************ Requirements 7+ years in progressively senior roles within the relevant discipline; experience leading managers. Demonstrated success building scalable processes and delivering against OKRs. Strong analytical and financial acumen; fluency with data tools and business cases. Excellent stakeholder management and executive communication skills. Working knowledge of applicable local laws, standards, and industry best practices. Bachelor's degree required; advanced degree or certifications are advantageous Benefits Competitive compensation: $ 125,000-152,000 USD Opportunities for professional growth and leadership development. Company culture: Flat management structure with direct access to decision‑makers; open communication environment. Full medical coverage. Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
    $41k-76k yearly est. 22d ago
  • Customer Support Manager

    Skillbridge Academy

    Customer service manager job in San Antonio, TX

    Swift 7 Consultants is a dynamic and forward-thinking consulting firm dedicated to empowering businesses and leaders through strategic solutions, innovative development programs, and a commitment to excellence. Based in San Antonio, TX, we specialize in fostering organizational growth by guiding emerging leaders and optimizing performance across teams. Our culture is built on integrity, collaboration, and a strong drive for continuous improvement. Job Description We are seeking a motivated Customer Support Manager to oversee our support team and ensure exceptional service delivery across all student and client interactions. The ideal candidate will manage daily support operations, implement service improvements, and serve as a trusted representative of our academy's values. This role requires strong leadership, outstanding communication abilities, and a passion for building positive customer relationships. Responsibilities Lead and supervise the customer support team to ensure efficient and high-quality service. Oversee daily operations, including scheduling, workload distribution, and performance monitoring. Develop and implement support procedures and service standards aligned with the academy's vision. Address escalated inquiries with professionalism and timely resolution. Monitor customer satisfaction trends and recommend opportunities for improvement. Collaborate with internal departments to streamline communication and service processes. Prepare reports and metrics to evaluate support performance and operational effectiveness. Qualifications Strong leadership and communication skills. Ability to manage multiple priorities and solve problems effectively. Excellent organizational skills and attention to detail. Strong interpersonal abilities with a customer-focused mindset. Confidence in decision-making and handling complex situations. Bachelor's degree or equivalent skills preferred (not required). Additional Information Benefits Competitive salary: $56,000-$61,000 per year. Opportunities for professional growth and advancement. Supportive, collaborative, and mission-driven work environment. Comprehensive skill-building and development programs. Stable full-time position with long-term career potential.
    $56k-61k yearly 46d ago
  • Customer Support Manager

    Lumina Agency 3.0company rating

    Customer service manager job in San Antonio, TX

    About Us Lumina Agency Inc is a forward-thinking communications and branding firm dedicated to elevating the presence and voice of organizations across diverse industries. We blend strategic insight with creative precision to craft messaging that inspires, informs, and connects. Our team values innovation, clarity, and professionalism-delivering impactful communication solutions that drive meaningful results. Job Description We are looking for a highly organized and customer-focused Customer Support Manager to lead and oversee our support team. This role is ideal for someone who excels at problem-solving, team leadership, and creating efficient systems that enhance client satisfaction. You will play a key role in developing support strategies, improving workflows, and ensuring that our service standards align with our company values. Responsibilities Lead and mentor the customer support team to deliver exceptional service Develop and implement support processes that improve productivity and client satisfaction Monitor performance metrics and identify opportunities for continuous improvement Handle escalated inquiries and provide clear, effective solutions Collaborate with internal teams to optimize communication and service delivery Ensure support operations align with company standards, goals, and best practices Maintain a professional, supportive, and solutions-oriented environment Qualifications Qualifications Strong leadership, communication, and organizational skills Ability to manage multiple priorities with a calm and strategic mindset Excellent problem-solving abilities and attention to detail Strong understanding of customer service principles and client relations Ability to analyze data and make informed operational decisions Proactive, reliable, and committed to delivering exceptional service Additional Information Benefits Competitive salary of $55,000 - $59,000 per year Growth opportunities within a rapidly expanding organization Supportive and collaborative work environment Professional development and skill-building opportunities Full-time job position with long-term stability
    $55k-59k yearly 54d ago
  • Office and Customer Service Manager is the Backbone of Our Success

    General Accounts

    Customer service manager job in San Antonio, TX

    Benefits: Company parties Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Our company offers this (and more): · Endless possibilities to make our customers smile· Interesting problems we need you to solve · Complete company support and empowerment If you really enjoy taking charge and owning challenges that solve people's needs we'd love to talk to you. Positively impact the lives of those around you with your organizational and communication skills here with us. #officemanagement, #customercare #customerservice Compensation: $22.00 - $26.00 per hour
    $22-26 hourly Auto-Apply 60d+ ago
  • Associate Customer Service Representative Everyday Banking

    W.F. Young 3.5company rating

    Customer service manager job in San Antonio, TX

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Training and Work Schedule: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 1/5/26 or 1/20/26 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open 24 hours a day. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Compensation: Starting rate $20.00 per hour Posting Location: 4101 Wiseman Blvd Bldg. 201 San Antonio, TX 78251 @RWF22 Posting End Date: 5 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $20 hourly Auto-Apply 2d ago
  • Supervisor, Clinical Services

    Icon Plc 4.8company rating

    Customer service manager job in San Antonio, TX

    Supervisor, Clinical Services (Early Phase Research- Screening)- ICON San Antonio TX ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Supervisor, Clinical Services to join our diverse and dynamic team. As a Supervisor, Clinical Services at ICON, you will be responsible for coordinating and overseeing the daily activities of the clinic and of clinic staff. You will ensure that the clinic meets clinical trial requirements in accordance with study protocols, SOP's, and ICH-GCP standards. Location: 100% on site San Antonio TX What you will be doing: * Implement and manage daily Clinic activities ensuring all procedures are managed in accordance with appropriate regulatory guidelines or industry standards (e.g. GCP, HIPAA, OSHA). * Communicate and participate in meetings with the clinic, recruiting, and study management teams as needed to plan for screening, on-study, or outpatient visits. * Be knowledgeable of all assigned studies that are planned or being actively recruited/enrolled. * Promote an environment where team achievement is regarded and supported by regular coaching, performance measurement and feedback. * Facilitate individual professional development of employees within the clinic * Provide guidance/insight on aspects of clinical operations as well as contingency planning. * Communicate team and individual goals and expectations to ensure direct reports understand their responsibilities. * Responsible for managing the performance of staff, including providing input into salaries, as well as nominations for promotion. * Building teamwork and improving process and productivity by working within and across functional areas. * Be a point of escalation (internal) for resolution of issues and conflicts. * Develop positive professional relationships with key internal and external customers and suppliers. * To undertake other reasonably related duties as may be assigned from time to time from other Clinic Management, Clinical Study Managers, and/or Principle/Sub Investigators (Sub-PI) * Ability to identify and hire strong candidates through the hiring process. Your profile: * Bachelor's Degree preferred * 3+ years of experience in clinical research operations, with significant exposure to early phase trials and screening/eligibility work * Minimum 1 + year of supervisory or lead experience managing people * Prior experience in process improvement / QA projects preferred * Demonstrated knowledge of GCP, ICH, FDA, relevant regulatory bodies, and IRB processes * Strong skills in protocol review, eligibility assessment, medical/clinical documentation, and source data verification * Excellent verbal and written communication skills * Ability to work cross functionally * Strong organizational and critical thinking skills; capacity to juggle competing priorities and adapt to changing demands in fast-paced environment What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: * Various annual leave entitlements * A range of health insurance offerings to suit you and your family's needs. * Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. * Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. * Life assurance * Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply
    $41k-62k yearly est. 60d+ ago
  • Associate Customer Service Representative Everyday Banking

    Wells Fargo 4.6company rating

    Customer service manager job in San Antonio, TX

    Sorry, the page you requested could not be found This might be because: * You have typed the web address incorrectly, or * the page you were looking for may have been moved, updated or deleted. We've found the following jobs which may be similar to what you were looking for: * Associate Customer Service Representative Everyday Banking (ROANOKE, Virginia) * Associate Customer Service Representative Spanish Bilingual Everyday Banking (SAN ANTONIO, Texas) * Associate Customer Service Representative - Spanish (TAGUIG CITY, National Capital Region (Manila)) * Customer Service Associate (SAINT LOUIS, Missouri) * Associate Customer Service Representative - Spanish (TAGUIG CITY, National Capital Region (Manila)) * Associate Customer Service Representative Spanish Bilingual Everyday Banking (IRVING, Texas) Did you mean...? We also found the following content pages that may be similar to what you were looking for: * Business Services * Boots to Banking * Commercial Banking * Commercial Banking * Consumer Small & Business Banking You may also try... If you still can't find what you want please try: * Search for Jobs * Website Sitemap * Search * Home
    $31k-39k yearly est. 1d ago
  • Premium Services Supervisor

    Six Flags Fiesta Texas 4.1company rating

    Customer service manager job in San Antonio, TX

    Premium Services Superv isor Job Type: Seasonal Pay Rate: $16/hr. This is a seasonal leadership position at Six Flags Fiesta Texas in San Antonio, TX. This role offers competitive pay starting at $16/hour and comes with exciting perks, including: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, 25% discount off merchandise for all employees, flexible scheduling and daily and weekly pay available. Responsibilities: The Premium Services Supervisor is responsible for leading a team of attendants to provide outstanding guest experiences. This role ensures seamless operations for VIP Guided Tours, the VIP Lounge, Waterpark Cabanas, Mobility Rentals, and Flash Pass Services. You will train and oversee team members, maintain service standards, and ensure an elevated experience for all premium guests. Qualifications: Lead and coach team members to deliver outstanding service in all Premium Services areas. Oversee VIP Tours, ensuring guests receive an engaging, informative, and high-quality experience. Manage the VIP Lounge by supervising hosts and ensuring top-tier service. Oversee Cabana Rentals, ensuring cleanliness, policy adherence, and exceptional guest service. Monitor Mobility Rentals, ensuring guests receive proper instructions and equipment is maintained. Assist with Retail Sales, including POS operations and upselling premium services. Maintain cleanliness and efficiency in all Premium Services areas. Resolve guest concerns in a timely, professional manner. Ensure compliance with park policies, safety regulations, and guest service standards.
    $16 hourly Auto-Apply 7d ago
  • Associate Customer Service Representative Spanish Bilingual Everyday Banking

    Wells Fargo 4.6company rating

    Customer service manager job in San Antonio, TX

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: * Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment * Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems * Regularly receive direction from supervisor and escalate questions and issues to more senior employees * Interact with team on basic information, plus internal or external customers Required Qualifications: * 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: * Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues * Ability to execute in a fast paced, high demand, metric driven call center environment * Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy * Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers * Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information * Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: * Must be able to attend full duration of required training period * This position is not eligible for Visa sponsorship * Ability to work additional hours as needed * Schedule may be eligible for a shift differential under the terms of the shift differential policy * Must work on-site at the location posted * Must complete and pass required language assessment Training and Work Schedule: * You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. * Training class starts on 2/9/26 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. * We're open 24 hours a day. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Posting Location: * 4101 Wiseman Blvd Bldg. 201 San Antonio, TX 78251 @RWF22 Posting End Date: 7 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $31k-39k yearly est. 1d ago

Learn more about customer service manager jobs

How much does a customer service manager earn in San Antonio, TX?

The average customer service manager in San Antonio, TX earns between $31,000 and $100,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in San Antonio, TX

$56,000

What are the biggest employers of Customer Service Managers in San Antonio, TX?

The biggest employers of Customer Service Managers in San Antonio, TX are:
  1. Keller Executive Search
  2. Avalonbay Communities, Inc.
  3. Select International
  4. Arsenault
  5. Operationsarmy
  6. Select-Staff
  7. Themark
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