Customer service manager jobs in South Burlington, VT - 197 jobs

Aegis is seeking a Plant Manager to join our client's organization in Plattsburgh, NY. The ideal candidate has the following skills and experience: 7-10+ years of experience in manufacturing operations 4+ years of supervisory/ management experience, leading change, and improving plant cultures 2+ years of experience as a Plant Manager or in a comparable site-level leadership role. Consumer Package Goods or packaging or food/beverage Experience over Full P&L of plant: Strong financial aptitude with the ability to manage budgets, costs, and operating plans. Experience with Lean Manufacturing and Continuous Improvement Clear, transparent communicator with a supportive, non-micromanaging leadership style. Strong ethical standards and commitment to following procedures and regulations. Nice to Have: Bachelor's Degree in Engineering or Business, or some further education Experience leading in a unionized manufacturing environment. Familiarity with packaging or converting equipment (pulpers, molders, presses, printers, labelers). Positive, change-oriented leadership style.

AD Energy Recruitment is partnering with a leading Renewable Natural Gas (RNG) developer to appoint an experienced Plant Manager to oversee the full spectrum of plant operations across a high-performing anaerobic digestion and RNG facility. This is a hands-on leadership position, responsible for ensuring safe, efficient, and reliable production of biogas, upgraded RNG, digestate, and wastewater management. The role collaborates closely with internal functions such as Engineering, Reliability, Development, Environmental Compliance, and Maintenance to keep assets running at their best. If you're an experienced biogas operator with strong leadership and plant-wide operational oversight, this is a key opportunity to step into a senior role driving operational excellence across a 24/7 RNG facility. Key Responsibilities Plant Operations & Production Lead day-to-day operations of the biogas/RNG plant, utilising SCADA and HMI systems for real-time monitoring and process control. Monitor, manage, and optimise production performance, ensuring safe and compliant operations. Oversee feedstock receiving, digestion, upgrading, digestate handling, and wastewater processes. Team Leadership & Development Lead, train, and develop plant operators and technicians; ensure full compliance with safety and operational standards. Promote a proactive, safety-first culture with strong internal communication. Conduct performance evaluations and manage staffing, discipline, and team development in line with company policies. Maintenance & Compliance Support operators/technicians in ensuring all equipment is correctly used, maintained, and fully operational. Conduct training audits to confirm SOP adherence, safety compliance, and quality assurance. Respond to operational issues from first call through resolution, including regulatory interaction when required. Planning, Reporting & Support Functions Assist in annual budgeting, forecasting, and capital expenditure planning. Ensure the plant is staffed and supported 24/7, including covering gaps when necessary. Collaborate with internal teams across engineering, safety, asset management, and environmental compliance. Travel to other plant locations as needed (up to 25%). Qualifications & Experience Bachelor's degree or equivalent experience in plant/facility operations. Minimum 5 years' experience in anaerobic digestion or biogas plant operations. Hands-on experience with biogas upgrading systems. Skilled in reading PFDs, P&IDs, electrical, mechanical, and piping schematics. Strong analytical, problem-solving, and leadership capabilities. Comfortable working in high-paced operational environments with changing priorities. Proficient with Microsoft Office and plant-related digital systems. Valid driver's licence and willingness to travel. Roll-up-your-sleeves attitude and strong commitment to safety. What Our Client Offers Competitive salary Annual bonus opportunity Relocation support Comprehensive healthcare benefits 401(k) with company match Paid holidays and PTO Strong culture of teamwork, growth, and professional development

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PRIMARY PURPOSE Manage retail operations for the assigned department making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of company assets. DUTIES AND RESPONSIBILITIES * Foster a positive and inclusive environment to retain associates and customers. * Ensure that all quality standards are met. * Manage department operations in accordance with established department standard practices. * Ensure the maintenance of the department's appearance and presentation. * Hire, train and develop associates to meet the department needs. * Attain departmental financial objectives. * Supervise performance of all duties and responsibilities of all assigned department associates. * Role model outstanding friendly customer service. * Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department. * Ensure the maintenance of accurate records of production, shrink, sales and inventory. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. * Provide recognition of accomplishments and offer constructive counseling when necessary. * Treat all co-workers with fairness, dignity, and respect. * Ensure department associates are properly trained by certified trainers. * Ensure all company policies and procedures are followed as outlined. * Develop product knowledge in all areas of the assigned department. * Use RF (Radio Frequency) unit as needed. * Retrieve and organize assigned departments product loads. * Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues. * Conduct performance appraisals on all department associates according to company standards. * Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs. * Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems. * Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories. * Maintain solid communication in the department and throughout the organization. * Observe and ensure compliance with company sanitation, safety and food safety standards. * Understand the causes and means for resolving and limiting shrink. * Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program. * Perform all other duties as assigned. * Strong understanding of store operations and total store merchandising techniques. * Excellent interpersonal, customer service and communication skills. * Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances. * Desire and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent preferred. * Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation. Physical Requirements * Ability to use computers and other communication systems required to perform job functions. * Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly. * Meet established volume and fixed activity standards. PREFERRED REQUIREMENTS * Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses. * Ensure all company policies and procedures are followed as outlined. * Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness. * Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary. * Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products. * Manage performance of duties and responsibilities of all assigned department associates. * Make hiring, training and performance management recommendations for assigned department associates. * Support the development needs of assigned departments associates. * Use good judgment in the delegation, assignment and follow-up required for the efficient performance of the store. * Observe and ensure compliance with company security, safety and food safety standards. * Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy. * Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments. * Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems. * Have a solid understanding of standard practices for all departments. * Maintain solid communications with the management team, all associates in the store and throughout the organization. * Treat all store information as strictly confidential. * Perform all other duties and projects as assigned. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 45,240 - $65,728 Annual Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Compensation Pay Range: $14.01 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Assist store manager in areas of sales, appearance, and overall operations of store. Objective is to receive hands on training preparing manager in training for a management position in another store or future location. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Supervise the professional and retail operations of store and team members involved. A. Professional - All delivery and installer service specialists B. Retail - All parts and merchandising specialists Responsible for supervising work performed by all team members assigned to store/HUB store. Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. Communicate all information contained in Team Weekly and monthly store managers' meetings to all team members. Train new team members assigned to him or her. Handle team member performance evaluations and recommend pay increases for these individuals. Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members. Support store manager by working with the assistant management team ensuring safety compliance and that all team members receive appropriate training in all areas. Monitoring/reinforcement of safety expectations. Make sales calls with/without store manager. May be assigned a schedule for making weekly customer calls. Support store manager in area of store operations as assigned. Responsible for the maintenance of delivery fleet and maintain records for each vehicle. Ensure staff is keeping store/HUB store neat, clean and organized at all times Electronic scheduling, clocking, and payroll. Learn to utilize the electronic scheduling and timekeeping system and the payroll entry functions. Learn to manage key components of gross profit. Monitor professional customer returns for core and warranty abuse. Review competitive price matches and price overrides for proper use. Review individual team member productivity and KPI dashboard daily. Review monthly P&L statement with store manager and discuss areas of opportunity. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: High School Diploma Excellent interpersonal and leadership skills Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program Ability to read and match numerical/alpha characters quickly and accurately Knowledge of automotive parts, equipment and systems Desired: O'Reilly store and/or distribution center experience Completed O'Reilly management training program Advanced computer skills ASE Certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: * Competitive Wages & Paid Time Off * Stock Purchase Plan & 401k with Employer Contributions Starting Day One * Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member Health/Wellbeing Programs * Tuition Educational Assistance Programs * Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************, ext. 68901, and provide your requested accommodation, and position details.

Full-Time Benefits: 401k, dental, medical, vision Constant training and Education Qualifications * Current cosmetology or barber license as required by state/provincial regulations. At SmartStyle, you'll have everything you need to be a successful stylist! SmartStyle is a full-service hair salons with convenient locations in Walmart stores across the United States and Canada. At SmartStyle, we don't just have customers, we have guests. Built-in traffic of more than 5,000 people a day - that's like being exposed to an entire town of people - how cool is that?! Daily training opportunities and monthly education topics to keep you on trend with the latest styles and techniques (because let's be real, what's hot right now may not be so hot next year). Truly practice your craft because you aren't limited to just haircuts. From clips, cuts, colors, styles, and waxing - you get to do it all! Great advancement opportunities so you can grow your career with us. Did we mention that you'll work with fun, like-minded people who support each other? So, what are you waiting for? Be smart. Be Brilliant. Make the move to SmartStyle. You'll not only get to start making money and building clientele on day one, you will also take your career further than you thought possible. Oh, and let's not forget that you'll receive product discounts. SmartStyle is proud to be a leading hair salon company, dedicated to making people look good and feel beautiful. Ready to join the team that knows the salon business better than anyone else? Apply now! SmartStyle is a full-service hair salons with convenient locations in Walmart stores across the United States and Canada. At SmartStyle, we don't just have customers, we have guests.

Essential Functions and Responsibilities: * Actively manage a team of 5+ Customer Support Engineers, both local and remote * Provide management support to the short- and long-term global customer support strategy, programs and processes to help maximize customer satisfaction * Accomplish customer service staffing objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicate job expectations; plan, monitor, appraise, and review job contributions; plan and review compensation actions; enforce policies and procedures * Manage employees' performance and promote their individual professional development through timely performance reviews, regular interaction and coaching * Achieve customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; prepare and complete action plans; implementing, productivity, quality, and customer-service standards; resolving problems; complete audits; identify customer service trends; determine system improvements; implement change * Foster a culture of collaboration, learning and innovation * Determine customer service requirements by maintaining contact with customers; conduct surveys; form focus groups; benchmark best practices; analyze information and applications * Improve customer service quality results by studying, evaluating, and re-designing processes; establish and communicate service metrics; monitor and analyze results; implement changes * Maximize customer operational performance by providing technical advice; resolve problems * Improve job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organization * Be a highly visible customer advocate across the organization * Ensure that quality and/or patient safety issues are handled according to Data Innovations' policies and procedures * Ensure continual compliance with Company and Quality System * Occasionally conduct trainings and presentations on new policies, procedures and work instructions * Establish and maintain best practices to ensure data integrity and accuracy for internal systems (i.e. CRM). * Establish measurement systems, in line with Operational requirements, to improve data driven decision * Maintain strong professional relationships with strategic customers and business partners through regular meetings, issue review and other interactions * Ensure the team's operational readiness for new releases, products, services, awareness of price changes and internal systems. Requirements Knowledge, Skills, and Abilities: * Compelling communication skills and the ability to influence a team * Competitive, empathetic, energetic, articulate, creative, honest, and driven * Demonstrated ability to be an inspirational, effective leader, motivator and role model * Experience developing/leading both local and remote teams * Excellent analytical skills, problem solving skills and ability to resolve problems quickly * Ability to support and embrace Company values Bachelor's degree and 7+ years of relevant experience with progressive responsibility, including 5+ years in a people management role. OR a combination of education and experience from which comparable knowledge and skills are acquired. Preferred skills and experience: In addition to the above requirements, the ideal employee/candidate will have experience with the following: * Industry experience * Experience with laboratory workflow and practices - clinical or operational * Strong knowledge of computing and technical environments, such as operating systems, communication protocols, software applications, hardware platforms, etc. Supervision Level This person reports directly to the Vice President of Operations and has the responsibility of supervising 5 or more employees. Compensation and Benefits * Salary Range: $97,300 - $156,287 (Compensation will vary based on skills and experience) * Bonus Eligibility: Full-time, non-sales employees are eligible for DI's annual bonus plan based on company and individual performance. * Benefits: DI offers a competitive benefits package including medical, dental, vision, basic life insurance, paid holidays, paid time off, and a 401(k) matching plan.

About the Opportunity Looking to make a real impact in the fast-growing world of identity security? Join Veza, the company transforming how organizations manage access through our innovative Intelligent Access platform, and help us shape the future of the industry. You will accelerate customer time to value by expertly coordinating the delivery of onboarding, implementation, integration, and consulting services. In partnership with Veza services and GTM teams, this direct interaction with customers will empower them to quickly and successfully adopt the Veza platform, ultimately strengthening their security posture and driving their business outcomes. By ensuring seamless implementations,and technical onboarding, you'll play a key role in Veza's rapid growth and customer satisfaction. As a Customer Success - Open Authorization API Architect at Veza, you will be partnering with our customers to share product expertise, best practices and strategically advise in the fields of identity and security. Key Responsibilities: Design and implementation: Design, Test and Deliver API driven integrations between Veza and various products used by our customers. Customer Engagement & Project Management: Work closely with clients to gather requirements, develop the solution, and partner with customers to successfully deploy the solution in the customer environment. Technology Integration & Development: Build and manage integrations leveraging Python, REST APIs, SQL and other data sources while working with identity management and ETL processes. Cross-Functional Collaboration: Partner with engineering, product, and marketing teams to align solutions with customer needs. Develop and deliver customer enablement sessions to help customers develop the capabilities to build custom connectors themselves. Required Qualifications & Skills: 3-5+ years of experience in Solutions Architecture, Backend Engineering or a similar technical role. Experience using APIs to automate tasks, create workflows or exchange data. Strong customer engagement and project management experience. Proficiency in Python, SQL, Linux, and Windows Server. Exceptional communication and presentation skills, with the ability to simplify complex technical concepts for diverse audiences. Ability to work cross-functionally with sales, marketing, product, and engineering teams to align business goals and technical execution. Desired Qualifications & Skills: Strong technical background with hands-on experience with multiple cloud platforms (AWS, Azure, GCP) Domain experience with identity management (IAM), identity governance and administration (IGA) and identity security is a strong plus. The compensation for this role depends on several factors such as the candidate's skills, qualifications, experience, and work location. For candidates offered a position at the posted job level, the provided range is the expected base salary. This does not include any additional variable compensation, such as commission. Compensation Disclosure $140,000-$220,000 USD Our Culture We're driven to build a strong company culture and are looking for individuals with solid alignment with the following: Ownership Mindset Act with Integrity Guardians of our Customers Opinionated Humility Build Trust, Earn Trust At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package. Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email ******************* About Veza Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.

Join Our Team as a Client Engagement Manager - Build Relationships & Drive Customer Success! Are you passionate about fostering strong client relationships, enhancing engagement, and delivering exceptional customer experiences? We're looking for a Client Engagement Manager to join our team! In this role, you'll be responsible for ensuring clients receive maximum value from our solutions, driving satisfaction, retention, and long-term success. Why You'll Love This Role: 💼 Comprehensive Training - Whether you're experienced or new to client engagement, we provide the tools and support to help you succeed. ⏰ Flexible Work Schedule - Full-time or part-time opportunities with remote flexibility. 📈 Career Growth - Clear advancement paths into senior account management, customer success, or leadership roles. 💰 Competitive Compensation - Base salary plus performance-based incentives and bonuses. Key Responsibilities: ✅ Develop and nurture long-term relationships with clients, acting as their trusted advisor. ✅ Drive engagement by proactively understanding client needs and aligning solutions to their goals. ✅ Monitor client satisfaction and identify opportunities for upselling, cross-selling, and service improvements. ✅ Work closely with sales, marketing, and product teams to enhance the customer journey. ✅ Analyze client feedback and engagement metrics to refine strategies and optimize customer retention. ✅ Lead onboarding, training, and ongoing support initiatives to ensure client success. What We're Looking For: ✔ Exceptional communication and relationship-building skills ✔ Proactive problem-solving approach with a customer-first mindset ✔ Ability to analyze engagement data and develop strategic solutions ✔ Strong organizational skills and ability to manage multiple client relationships ✔ Experience in client engagement, customer success, or account management is a plus (but not required) Perks & Benefits: ✅ Paid training and continuous mentorship ✅ Health insurance and retirement plan options ✅ Incentive bonuses and performance recognition ✅ Opportunities for career growth into leadership and strategic roles 🚀 Ready to Make an Impact? If you're excited to build strong client relationships and drive customer success, we'd love to hear from you! 👉 Apply now and join us as a Client Engagement Manager-where customer connections create lasting value.

About the role: Our Strategic Customer Success Managers pick up where our Implementation team leaves off, working closely with our largest Public Sector customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a hyper-growth company from within. This a position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: You want to impact the Public Sector: You'll be working with cities, states, school districts, and universities that help run our world. You'll work with them to help them operate more efficiently, safely, and drive citizen value through their services. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platfor. Lead internal Samsara coordination with cross-functional leaders to develop solutions for complex Public Sector challenges. Compose joint success plans with customers, outlining their objectives, metrics, timelines, and effectively removing any barriers to achieving business value. Orchestrate executive business reviews with our customers' decision makers and Samsara's executive leadership where we look back at past successes and align on upcoming goals. Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products. Deeply understand Samsara's capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more. Serve as a mentor to the wider Customer Success and Support teams. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 5+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience and Government executive engagement preferred. This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence. Experience supporting or working with technical products. Solutions-oriented with strong problem solving skills. Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software. Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment. Diplomacy, tact, and poise under pressure when working through customer issues. Bachelor's degree from a 4-year institution. An ideal candidate also has: Strong bias for action, the ability to think big, with insistence on high standards Experience serving and supporting large-scale solutions for Public Sector organizations Thrives in an unstructured, fast-paced, and change-heavy environment

Onboarding Manager, MM Team Who Connecteam is: Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce, the deskless employees. Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business. What is the Onboarding Manager, MM role at Connecteam? As Connecteam's MM Onboarding Manager, you will manage the onboarding experience for our mid-market clients, ensuring they get the most out of Connecteam from day one. You'll work with complex organizations, guiding them through system characterization, technical setup, integrations, and tailored training to drive product adoption and long-term value. Your main responsibilities will include: Leading onboarding projects with mid-market clients, ensuring timely and successful implementation of Connecteam Conducting discovery and system characterization sessions to understand client requirements and tailor configurations accordingly Delivering advanced training sessions for admins, managers, across multiple departments or locations Supporting integration and technical setup needs in collaboration with internal teams Managing onboarding timelines and project milestones to ensure smooth handoff to Customer Success Becoming a trusted advisor to client stakeholders, driving adoption strategies aligned with business goals Identifying and addressing risks early to ensure a successful go-live and long-term retention Acting as the customer advocate within Connecteam, influencing product development and cross-team collaboration Continuously improving onboarding processes for scalability, efficiency, and client satisfaction Which qualifications you'll need: Fluent English (spoken and written) - MUST 2+ years of experience in SaaS onboarding, implementation, or project management roles - MUST Experience working with mid-market or enterprise clients Strong project management skills, with the ability to manage complex timelines and multiple stakeholders Experience with integrations and technical product setup - advantage Exceptional communication, training, and presentation skills Highly organized, detail-oriented, and proactive in managing onboarding projects A team player who thrives in a fast-paced and dynamic environment Growth mindset, resilience, and high motivation to help customers succeed Be energetic, happy and positive - MUST A team player! Challenge seeker! A self learner and independent! Good under pressure and in a fast paced environment! Hungry to conquer the market! Work hard, but also play hard! We love fun! What We Offer: At Connecteam, we are committed to fostering a collaborative and innovative work environment. You will have the opportunity to make a meaningful impact on our clients' success while working alongside a dedicated and passionate team. We offer competitive compensation, professional development opportunities, and a vibrant company culture that values creativity and growth. If you are excited about the prospect of joining a forward-thinking company and driving client success, we encourage you to apply by submitting your resume and a cover letter outlining your relevant experience and motivations. Join us in our journey to empower clients and deliver exceptional value. Apply now! Benefits: Medical coverage. Insurance plan. Paid time off for vacation, sick days. 401K Salary range: 80K-95K We are accepting applications from employees working in the following states: Texas, New York, New Jersey, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia. Joining Connecteam Is The Smart Move: We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties. We make an impact on our customer's business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business. We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers. We have fun! From weekly happy hours to holiday parties, we always enjoy each other's company (and good food, of course). Connecteam is like one big, happy family! Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives. Together we will shape the future of work! Our privacy policy

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** + Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. + Attend industry events, trade shows, and conferences relevant to your customer base. + Proactively develop, utilize, and maintain a deep understanding of the customer's industry. + Advise, consult, and support customers on best and next practices in the utilization and expansion of services. + Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. + Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. + Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. + Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. + Share new product offers and innovations during business reviews to drive sales. + Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. + Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process + Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. + Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. + Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Strong consultative selling skills with the ability to understand customer/prospect business requirements. + Excellent communication and presentation skills. + Ability to work collaboratively with internal stakeholders and leverage executive relationships. + Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology + Superior negotiation, written and verbal communication skills + Up to 50% travel **Equal Opportunity Employer: ** UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Store - BURLINGTON, VTDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $15.75 - $22.10 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. **Job Responsibilities:** + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies + Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment + Ability to effectively influence and manage change and display solid leadership skills. + Sells with integrity, in alignment with compliance and internal partner business requirements. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023645

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. FT Assistant Manager Customer Service Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 66 Morrisville Plaza Location: USA Marshalls Store 1519 Morrisville VTThis position has a starting pay range of $17.00 to $17.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Building Name: UVMMC - Medical Center - Main CampusLocation Address: 111 Colchester Avenue, Burlington VermontRegularDepartment: Nutrition & Dining ServicesFull TimeStandard Hours: 40Biweekly Scheduled Hours:Shift: DayPrimary Shift: 8:00 AM - 4:30 AMWeekend Needs: NoneSalary Range: Min $35.78 Mid $44.73 Max $53.67Recruiter: Chelsea Therrien JOB DESCRIPTION: The Food Service Operations Manager directs the planning, coordination, and delivery of high quality food and nutrition services within the main kitchen room service model at UVMMC. This position ensures the efficient management of daily operations in compliance with regulatory, safety, and service standards, while advancing patient care. The manager is responsible for budget oversight, culinary support, service innovation, and operational performance in alignment with patient satisfaction goals and quality assurance programs. Collaborates closely with the Patient Services Manager, Culinary Medicine Manager, and clinical nutrition team to implement updated, patient centered menu offerings. The Food Service Operations Manager provides direct leadership to main kitchen Nutrition Supervisors, Food Service Workers, Sous Chefs, Line Chefs, Buyer, and Prep Cooks, fostering a culture of accountability, consistency, teamwork, and continuous improvement. EDUCATION: Bachelor's or master's degree in nutrition, dietetics, or a related field from an accredited institution. Current registration with the Commission on Dietetic Registration (CDR) as a Registered Dietitian Nutritionist (RDN) and Vermont State Certification are preferred. Bachelor's degree is preferred in culinary arts, nutrition, or a related field preferred and a minimum of five (5) years of experience in a comparable role within a Joint Commission accredited healthcare facility. Current ServSafe Manager certification preferred. EXPERIENCE: Leadership experience in high volume food service operations within a healthcare setting is required. Demonstrated expertise in managing complex food service systems, including patient dining and production operations. Proven success in leading diverse teams, driving operational efficiency, ensuring regulatory compliance, and maintaining high standards of food quality and customer service. Experience working in integrated operational environments with the ability to collaborate and coordinate across departments such as clinical nutrition, nursing, facilities, finance, and executive leadership. Skilled in vendor and contract management, budget oversight, and the implementation of strategic initiatives. Strong relationship building skills with internal and external stakeholders, including regulatory agencies and community partners. Experience working within a unionized environment is preferred, including knowledge of labor agreements, employee relations, and collaborative problem solving with represented staff. KNOWLEDGE/SPECIAL SKILLS: The Food Service Operations Manager must have in-depth knowledge of food safety and sanitation standards, including HACCP protocols, ServSafe Manager certification, and compliance with Vermont Department of Health and Joint Commission regulations. Strong working knowledge of food service operations, particularly in patient dining, room service models, and production systems. This includes the ability to effectively integrate therapeutic diets into the main kitchen operations, in close collaboration with the Patient Services Manager. Proficiency in food cost control, inventory management, and sustainability practices is required, along with the ability to apply current industry trends and culinary innovations to healthcare foodservice environments. The Food Service Operations Manager must also have experience managing both capital and operational budgets, as well as conducting financial analysis. Familiarity with foodservice technology systems is important for using data to inform decisions and drive continuous improvement. Excellent written and verbal communication, interpersonal, and presentation skills are essential. The role demands strong leadership to promote collaboration, ensure consistency, and uphold accountability within the main kitchen.

The Opportunity As a Service Manager, you'll oversee a small group of supported living dwellings supporting 15 adults with learning disabilities, autism, and complex needs. You'll have the support of our dedicated Area Manager and Regional Director, while still having the freedom to lead with your own style-focusing on achieving the best outcomes for the people we support and for your staff teams. We're looking for an experienced, passionate manager who: * Leads with positivity, compassion, and confidence. * Inspires their team to deliver outstanding, person-centred support. * Drives quality, safety, and continuous improvement across all services. Every day, you'll make a difference - ensuring the people we support live with independence, dignity, and purpose in their own homes. In this role, you will: * Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme. * You will oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs. * Drive service improvements and quality standards * Build strong relationships with your team, families, and communities You'll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services. What You'll Bring * A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it) * Strong experience in operational and people management * A valid UK driver's licence and willingness to travel locally * A genuine passion for quality care - and the ability to lead by example We're looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we'd love to welcome you to the team. Why Join Lifeways? When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do: Caring - Honest - One Team - Innovative - Courageous - Equal You'll get: * Enjoy financial wellbeing tools with Stream - real-time pay tracking, savings features, and instant access to earned pay when you need it. * Leadership development programmes & progression pathways * A supportive, inclusive workplace culture * Matched contribution company pension scheme * Wellbeing resources and mental health support * Reward and Recognition Schemes * Discounts on shopping, tech, travel, and more through CHOICE Rewards Why Now? We are on a bold journey to become the Care Provider of Choice - and this is an exciting time to join us. We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care. As a leader, you'll have the authority, resources, and support to shape your team's culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words - they're lived values. At Lifeways, you're not just anyone. You're a leader who can make a difference every single day. We are not using agencies for this recruitment. Any CVs sent to anyone in Lifeways from a recruitment agency will be treated as a gift. #LI-SV1

Tired of always feeling like a number? Ever wanted to work with a leadership team that has your back? Do you wish you were valued so much by what you already bring to the table that an owner would in turn invest in your future and provide you with a better opportunity? If you do, give Lloyd's a chance to show you why we are different, and quite simply, better than any other place to work. Let's face it, our industry is a grind. Sometimes the days are too short. Sometimes the days are too long. But at the end of every day we believe that if you are supported and valued you will always be ready to come back to work tomorrow. We are looking for a rock solid Service Manager to join our growing team. We offer competitive pay, generous time off, un-matched support, a family atmosphere, and more fun than you can have anywhere else. If you are awesome, and want to work for an awesome company, apply now! Perks & Benefits Retirement-3% company match PTO, Vacation & Sick Pay 0-2 years 1 week PTO/Vacation and 40hrs sick pay. 3-5 years 2 weeks PTO/Vacation 1 week sick pay 5+ years 3 weeks PTO/Vacation and 1 week sick pay Paid holidays after 3 months of employment including New Years Day, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas Your birthday off paid! Full company workers compensation insurance protection Company breakfast 2x a week Free drinks Spiffs/Bonus pay on top of hourly pay Company provided uniforms and shoe covers Weekly payroll Incentive and training trips Rewards & contests Company provided tech including ipad & iphone Company paid haircuts for technicians Paid training, classes, tuition and books with a 2 year payback agreement. Health insurance, company pays 90% Dental & Vision insurance Life insurance Accident insurance Company paid long & short term disability Free Golfing at Woodbury Golf Course under our membership. Job Description We are seeking a highly organized and experienced Service Manager to join our team. The service manager will lead our plumbing and HVAC service department. This role is responsible for overseeing daily operations, managing service technicians, ensuring top-quality workmanship, and maintaining high levels of customer satisfaction. The ideal candidate has a strong background in plumbing and heating systems, excellent leadership skills and a knack for problem solving. Responsibilities Manage and schedule daily service operations, ensuring timely and efficient job completion Supervise, mentor and support our team our plumbing and HVAC technicians Provide support if needed for technicians when they are in the field Serve as the primary point of contact for escalated customer concerns and resolve service issues. Manage our Fleet of trucks, schedule service appointments and ensure technicians are performing weekly truck inspections and filling out truck stock forms. Coordinate with dispatchers, sales and our warehouse departments to streamline operations Track and report key performance indicators (KPI's) Qualifications 3-5 year of experience in a management role Plumbing or HVAC license is preferred Strong computer skills a must. Excellent communication, leadership and customer service skills Ability to manage multiple priorities in a fast paced environment Valid driver's license Ability to pass a background check Ability to pass a drug screening for all illegal substances in Vermont. 70,000.00 to 85,000.00 annually plus bonuses Work location: In person. Must reliably commute to Montpelier, VT 05602. Powered by JazzHR 0PyjFZxTFl