Customer Service & E-Commerce Supervisor - Full Time
Customer service manager job in Fayetteville, AR
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job Responsibilities:
* Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
* Establishes clear expectations for balancing in-store customer service and completing online orders.
* Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
* Seeks awareness of relevant competitors and industry trends.
* Ensures an effective and efficient response to customer questions, requests, and/or concerns.
* Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
* Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
* Maintains Team Member safety and security standards.
* Ensures compliance with relevant regulatory rules and standards.
* Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
* Maintains cleanliness of workspaces including staging area and coolers.
* Maintains security of equipment, e.g., MSRs, phones, currency counters.
* Proactively identifies process improvement opportunities.
* Consistently communicates and models WFM core values, leadership principles, and supports goals.
Job Skills
* Ability to perform task management, balancing dynamic customer flows.
* Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
* Excellent interpersonal, motivational, team building and customer relationship skills.
* Capable of teaching others in a positive and constructive manner.
* Proficient with email, Microsoft Office, and operations-related applications.
Qualifications
* 12+ months retail experience
Physical Requirements/Working Conditions
* Must be able to lift 50 lbs.
* In an 8-hour workday: standing/walking 6-8 hours.
* Hand use: Single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting, and reaching
* Exposure to FDA approved cleaning chemicals
* Exposure to temperatures 90 degrees Fahrenheit
* Ability to work in a wet and cold environment.
* Ability to work a flexible schedule including nights, weekends, and holidays as needed.
* Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The wage range for this position is $15.50-$29.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Operations Manager, Custom Search Configuration Service Deployments
Customer service manager job in Pryor Creek, OK
_corporate_fare_ Google _place_ Austell, GA, USA; Council Bluffs, IA, USA; +9 more; +8 more **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_
XThis role is not eligible for U.S. immigration sponsorship.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Austell, GA, USA; Council Bluffs, IA, USA; Clarksville, TN, USA; New Albany, OH, USA; Moncks Corner, SC 29461, USA; Pryor Creek, OK 74361, USA; Reno, NV, USA; Bridgeport, AL, USA; Las Vegas, Nevada, USA; Reston, VA, USA** .
**Minimum qualifications:**
+ Bachelor's degree in a technical field or equivalent practical experience.
+ 6 years of experience in computing infrastructure, networking, operating systems, or hardware.
+ 3 years of experience managing technical teams, vendor or contract management and delivery.
+ Ability to travel up to 60% of the time as needed.
+ Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
**Preferred qualifications:**
+ Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration
+ Experience working in data center environments, including building and operating infrastructure, network and compute architecture and lifecycle, and Linux/Unix system administration.
+ Experience with initiating and executing initiatives in a global environment.
+ Experience with data gathering, with excellent analysis and presentation skills.
+ Ability to manage collaborative team environment while implementing and driving the safety culture.
+ Ability to lead and improve Environmental Health and Safety initiatives.
**About the job**
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
The US base salary range for this full-time position is $105,000-$151,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Work together to identify and resolve problems and create solutions for our global computing and network architecture.
+ Oversee the day-to-day management of deployment travel teams.
+ Hire, coach and develop a team while achieving business goals.
+ Demonstrate the ability to implement and drive the safety culture.
+ Manage the implementation of projects and tasks to achieve team objectives and service level objective (SLO's).
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
Supervisor, Customer Services
Customer service manager job in Fort Smith, AR
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
Auto-ApplyIndustrial Client Service Leader
Customer service manager job in Fayetteville, AR
can be based in any of our CDM Smith offices *** CDM Smith is seeking an Industrial Client Service Leader to help further accelerate the growth of our Industrial business unit by identifying promising new opportunities, winning exciting new projects and growing key client accounts. This individual will bring experience identifying and selling consulting, engineering, design-build and EPC (engineer, procure, construct) projects across CDM Smith's target industrial client markets and capabilities. This individual has helped clients successfully implement industrial infrastructure and facility capital projects, meet water management objectives, comply with environmental requirements, or address other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by:
- Leading business development, client engagement, client service management, and strategic marketing for multiple major industrial clients in the U.S. including hi-tech facilities
- Developing and maintaining high value relationships with industrial clients
- Growing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projects
- Collaborating with our award-winning technology group to stay at the forefront of leading-edge tools that improve project delivery for clients
- Implementing short and long-term strategies that contribute to the growth and profitability of CDM Smith
**Job Title:**
Industrial Client Service Leader
**Group:**
IND
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's Degree.
- 10 years of related experience.
- PMP (PMI), CCM or DBIA certification is required (within 12 months of hire or promotion onto the Approved Project Manager list).
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
- Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
- EPC business development experience in industrial markets with demonstrated client relationship building in at least one of the following areas: oil/gas, chemicals, food/beverage, power, utilities, mining/mineral, and industrial water and wastewater
- Bachelor's degree in engineering preferred
- Excellent interpersonal and communication skills.
- MBA, MS or MA degree
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
20%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$119,829
**Pay Range Maximum:**
$209,726
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representative - Patient Registration Team Lead
Customer service manager job in Broken Arrow, OK
Shift Hours: Monday- Friday 11:30 AM to 8 PM. Must be able to cover all shifts if we are short staffed R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative - Team Lead, you'll be the shift lead for our Customer Service team that help our patients check into the hospital. This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect when working in Patient Registration Lead role:
* Ensure that the team meets production standards, deadlines and work schedules by paying close attention to the departmental functions: high quality customer service, proper procedures, quality assurance, patient privacy, and confidentiality standards.
* Efficient and effective utilization of all available departmental resources, whether human, physical or technological. Assists with the selection, training, coaching, evaluation, counseling and development of patient account representative staff in order to meet production and quality standards.
* Responsible for creating and maintaining a positive, upbeat, people oriented departmental culture by maximizing team member moral and engagement.
* A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirement:
* High School Diploma or GED
* Excellent customer service experience
For this US-based position, the base pay range is $18.37 - $22.96 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
Auto-ApplyManager Customer Service
Customer service manager job in Springdale, AR
Become part of the excitement. Manager Customer Service As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals. In this role you will:
* Assist the Branch Manager in managing resources within the branch
* Supervise and mentor customer service, administrative, warehouse, and transportation functions
* Staff all service and administrative functions and monitor performance of related employees
* Implement customer-facing service solutions and e-commerce solutions
* Set branch schedules, establish procedures, and resolve service failures
* Collaborate with Branch Manager in managing profitability, expenses, and assets
What you bring to the table:
* SAP and Microsoft Office experience
* Supervisory and leadership skills; ability to motivate and support a team
* Problem solving and conflict resolution skills
* 3+ years experience required
* 2 year degree preferred
Compensation Details: The expected base salary for this position is starting at $70,000 annually depending on experience. This position is also bonus eligible - based on specific and relevant business metrics.
The Value of Graybar:
At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:
* Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
* Life Insurance coverage for you and options for your family.
* Save on expenses with Flexible Spending Accounts.
* Enjoy our Disability Benefits at no cost to you.
* Share in our success with Profit Sharing Plans.
* 401(k) Savings Plan with company match to help secure your future.
* Paid Vacation & Sick Days to spend time away from work or in case of an illness.
* Rest and recharge during our Paid Holidays throughout the year.
* Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
* Volunteer with Community Time Off to give back to the community.
* Predictable Work Schedules to plan your life: no weekends or nights for most roles.
* Celebrate your and others' achievements with our Employee Recognition Program.
* Reach your career goals with our Educational Reimbursement and Career Development Programs.
* And More Perks that support your well-being and career growth.
Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.
Why should you join Graybar?
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.
We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.
Apply now and find out what's next for you.
Equal Opportunity Employer/Vet/Disabled
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Auto-ApplyCustomer Service Representative - Patient Registration Team Lead
Customer service manager job in Broken Arrow, OK
Shift Hours: Monday- Friday 11:30 AM to 8 PM. Must be able to cover all shifts if we are short staffed
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative - Team Lead, you'll be the shift lead for our Customer Service team that help our patients check into the hospital. This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect when working in Patient Registration Lead role:
Ensure that the team meets production standards, deadlines and work schedules by paying close attention to the departmental functions: high quality customer service, proper procedures, quality assurance, patient privacy, and confidentiality standards.
Efficient and effective utilization of all available departmental resources, whether human, physical or technological. Assists with the selection, training, coaching, evaluation, counseling and development of patient account representative staff in order to meet production and quality standards.
Responsible for creating and maintaining a positive, upbeat, people oriented departmental culture by maximizing team member moral and engagement.
A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirement:
High School Diploma or GED
Excellent customer service experience
For this US-based position, the base pay range is $18.37 - $22.96 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
Auto-ApplyCustomer Service Manager - In Office
Customer service manager job in Southwest City, MO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Contact Center Knowledge Manager
Customer service manager job in Muskogee, OK
Shift Hours 8-4:30
Contact Center Knowledge role is responsible for all knowledge, training, and content - including (but not limited to) the following:
Ensuring the successful design, build, configuration, testing, and use of project knowledge resources - including the Knowledge Management System.
Overseeing, managing, and coordinating Contact Center staff training and development activities.
Developing and revise training courses and prepares appropriate training catalogs.
Preparing instructor materials (course outline, background material, and training aids);
Preparing statements of policy and procedure to insure best in class, customer experience focused knowledge management
Coordinate and work with the Government content team, the Contractor QA team, the training team, and agent feedback to identify CC content needs / gaps and ensure implementation of solutions.
Consult with the Government on how to write content to fulfill the needs of a contact center.
Consult with the Government on how to adapt website content to meet the needs of the CC.
Consult with and / or directly assist the Government to review, modify, update, or create existing CC-specific content.
Draft training content for CC agents.
Draft a monthly action and improvement report that will include recommendations regarding content, QA, customer satisfaction (CSAT), training, etc.
Minimum Qualifications:
Associate's Degree or equivalent relevant experience. Bachelor's Degree preferred.
0-2 years of experience.
Proficient in speaking and writing in American English.
Experience working at a contact center and deep knowledge of contact center
trends and best practices.
Experience developing content tailored to typical contact center needs.
Familiarity with web content best practices including search engine optimization
(SEO) and user intent.
Industry leading certification for expertise preferred
Preferred Qualifications:
Experience working with contact centers that offer Spanish language services
and the best practices for this audience.
Experience developing content for websites.
Other Job Specific Skills
Excellent understanding of English grammar.
Excellent editing skills.
Demonstrated in-depth knowledge of Microsoft Office Products (Word, Excel, Visio, PowerPoint) and Adobe Acrobat Professional.
Experience with desktop publication tools from Adobe and Microsoft.
Ability to understand and articulate technical requirements and translate their requirements into technical documentation.
Ability to express ideas and thoughts in a clear and concise manner.
Strong organizational skills and attention to detail.
Ability to multi-task in a fast-paced environment.
Ability to meet deadlines and communicate progress against schedule.
Writes in a clear and concise manner to be able to convey information to a variety of audiences.
Willingness to work in a dynamic team environment.
Contact Center Knowledge Manager
Customer service manager job in Muskogee, OK
**Shift Hours 8-4:30** Contact Center Knowledge role is responsible for all knowledge, training, and content - including (but not limited to) the following: + Ensuring the successful design, build, configuration, testing, and use of project knowledge resources - including the Knowledge Management System.
+ Overseeing, managing, and coordinating Contact Center staff training and development activities.
+ Developing and revise training courses and prepares appropriate training catalogs.
+ Preparing instructor materials (course outline, background material, and training aids);
+ Preparing statements of policy and procedure to insure best in class, customer experience focused knowledge management
+ Coordinate and work with the Government content team, the Contractor QA team, the training team, and agent feedback to identify CC content needs / gaps and ensure implementation of solutions.
+ Consult with the Government on how to write content to fulfill the needs of a contact center.
+ Consult with the Government on how to adapt website content to meet the needs of the CC.
+ Consult with and / or directly assist the Government to review, modify, update, or create existing CC-specific content.
+ Draft training content for CC agents.
+ Draft a monthly action and improvement report that will include recommendations regarding content, QA, customer satisfaction (CSAT), training, etc.
**Minimum Qualifications:**
+ Associate's Degree or equivalent relevant experience. Bachelor's Degree preferred.
+ 0-2 years of experience.
+ Proficient in speaking and writing in American English.
+ Experience working at a contact center and deep knowledge of contact center
+ trends and best practices.
+ Experience developing content tailored to typical contact center needs.
+ Familiarity with web content best practices including search engine optimization
+ (SEO) and user intent.
+ Industry leading certification for expertise preferred
**Preferred Qualifications:**
+ Experience working with contact centers that offer Spanish language services
+ and the best practices for this audience.
+ Experience developing content for websites.
**Other Job Specific Skills**
+ Excellent understanding of English grammar.
+ Excellent editing skills.
+ Demonstrated in-depth knowledge of Microsoft Office Products (Word, Excel, Visio, PowerPoint) and Adobe Acrobat Professional.
+ Experience with desktop publication tools from Adobe and Microsoft.
+ Ability to understand and articulate technical requirements and translate their requirements into technical documentation.
+ Ability to express ideas and thoughts in a clear and concise manner.
+ Strong organizational skills and attention to detail.
+ Ability to multi-task in a fast-paced environment.
+ Ability to meet deadlines and communicate progress against schedule.
+ Writes in a clear and concise manner to be able to convey information to a variety of audiences.
+ Willingness to work in a dynamic team environment.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$41,300 to $52,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Service Manager
Customer service manager job in Long, OK
Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.
Job Description
The Service Manager will provide support to the District Manager and will be required to assume advanced responsibilities in support of the branch and its daily operations. This position will provide support in the terms of the overall branch and individual service technicians by providing coaching and training on commercial food equipment, procedures, and techniques as well as customer facing skillsets.
The Service Manager will also be required to support and enforce all company policies and guidelines required by Hobart Service and assist the District Manager in the adherence and tracking of these policies. The Service Manager is accountable for assisting in leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels.
This position will be responsible for assisting the management and administration of general business operations for their branch. This position provides strategic leadership as well as the day to day management of a team of Field Service Technicians and lower-level supervisory staff (where applicable).
Responsibilities include developing, maintaining and managing a highly technical field service team. Our Field Service Technicians are accountable for customer commercial food service equipment installations, preventative maintenance, equipment upgrades and updates, sales support for new systems, establishing and growing customer relationships, and creating and implementing a strategy focused on achieving/exceeding financial and customer satisfaction results. In addition, this position is responsible for continued employee development and increasing employee retention and engagement levels. Manage regular maintenance for service vehicles.
Qualifications
High School Diploma or GED and 4+ years of relevant experience, including supervision OR 1-3 years of relevant experience with a Bachelors degree
Experience effectively managing customer relations dealing directly with customers
Ability to effectively demonstrate productivity tools, i.e. Microsoft Office
Achieve targets and goals with minimal supervision.
Strong communication skills verbal and written
Electrical and mechanical service experience
Valid driver's license
Preferred Qualifications
5-7 years demonstrated proficiency in a field service role
Ability to understand financial information such as margins, labor cost, mark-ups and expense control
Working knowledge of Branch operating systems
Customer Relations Management /Sales experience
Associates degree or prior Hobart Service supervisory experience
Additional information
Why work for us?
Competitive pay
Great insurance options with low premiums
Paid vacation and holidays
401K with company match
Extensive on-the-job, online, and classroom training
Service vehicle, uniforms, and safety equipment provided
Safety-conscious work environment
Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.
If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at **************************** to request assistance. No other requests will be acknowledged.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
Compensation Information:
The pay rate will depend on the successful candidate's qualifications and prior experience. The range for this position is below: $81,600.00 to $122,400.00 annually.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
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Customer service manager job in Springdale, AR
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Service Manager
Customer service manager job in Muskogee, OK
Our client is a reputable and established farm and construction equipment company dedicated to providing top-quality products and exceptional service. We are seeking an experienced Service Manager to lead the service department and ensure customer satisfaction through efficient operations, strong leadership, and effective communication.
Hours: M-F 8a-5p
Pay: $55,000 - $70,000 annually (based on experience)
Responsibilities:
Oversee the day-to-day operations of the service department and staff.
Recruit, train, and schedule service team members.
Handle escalated customer concerns in person, by phone, and via email.
Provide accurate repair estimates and updates to customers.
Collaborate with sales and other departments on equipment transfers and deliveries.
Assist customers with payment arrangements when needed and ensure proper record-keeping.
Manage warranty and insurance paperwork to ensure accuracy and compliance.
Partner with the Store Manager to align service operations with sales and inventory goals.
Perform additional duties as needed to support department efficiency.
PATIENT SERVICES LEAD (FULL TIME)
Customer service manager job in Springdale, AR
Morrison Healthcare * We are hiring immediately for a full time PATIENT SERVICES LEAD position. * Location: CHS - NW M C SPR - 609 West Maple Avenue, Springdale, AR 72764 Note: online applications accepted only. * Schedule: Full time schedule; open availability, including weekends preferred. Hours and days may vary; more details upon interview.
* Requirement: At least 1 year of experience required.
* Pay Range: $16.00 per hour to $18.00 per hour.
Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself!
Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012.
Job Summary
Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment, taking care of patients' special requests and nutritional needs.
Essential Duties and Responsibilities:
* Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
* Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
* Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
* Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
* Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
* Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
* Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
* Complies with regulatory agency standards, including federal, state and JCAHO.
* Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution.
* Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
* Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
* Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and template.
* Performs other duties as assigned.
Qualifications:
* Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
* Aptitude for effectively operating hospital's admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
* The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.
BENEFITS FOR OUR TEAM MEMBERS
* Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
* Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
PATIENT SERVICES LEAD (FULL TIME)
Customer service manager job in Springdale, AR
Job Description
We are hiring immediately for a full time PATIENT SERVICES LEAD position.
Note: online applications accepted only.
Schedule: Full time schedule; open availability, including weekends preferred. Hours and days may vary; more details upon interview.
Requirement: At least 1 year of experience required.
Pay Range: $16.00 per hour to $18.00 per hour.
Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself!
Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012.
Job Summary
Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment, taking care of patients' special requests and nutritional needs.
Essential Duties and Responsibilities:
Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Complies with regulatory agency standards, including federal, state and JCAHO.
Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and template.
Performs other duties as assigned.
Qualifications:
Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
Aptitude for effectively operating hospital's admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
for paid time off benefits information.
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
Service Leader
Customer service manager job in Centerton, AR
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
WHAT YOU'LL DO
* In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
* Making sure great tasting, high quality food is served
* Helping to resolve food quality issues
* Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
* Helping to resolve customer incidents and working to ensure positive customer experiences
* Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
* Developing and cross training all front of house Crew
* Assisting with Crew performance reviews
* Developing future Service Leaders
* Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
* Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
* Ensuring the proper quantity of supplies are available as needed
WHAT YOU'LL BRING TO THE TABLE
* Be able to understand and articulate Chipotle's Food With Integrity philosophy
* Have knowledge and experience of cash handling policies and procedures
* Have knowledge of Food Safety and health department matters
* Have familiarity with office paperwork
* Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
* Have a high school diploma
* Have restaurant experience
WHAT'S IN IT FOR YOU
* Tuition assistance (100% coverage for select degrees or up to $5,250/year)
* Free food (yes, really FREE)
* Medical, dental, and vision insurance
* Digital Tips
* Paid time off
* Holiday closures
* Competitive compensation
* Opportunities for advancement (80% of managers started as Crew)
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Job Restaurant Management Job Posting 11/22/2025 Job Number JR-2024-00024821 RefreshID JR-2024-00024821_20251117 StoreID 05240
Program Services Supervisor (BCBA)
Customer service manager job in Springdale, AR
Program Services Supervisor
Board Certified Behavior Analyst/ Board Certified Behavior Analyst-Doctoral
The
Program Services Supervisor
assists with leading the team of
Program Services Consultants, Specialists, and Coordinators
with a focus on ensuring team members have the knowledge, tools, and resources necessary to meet the organizational goals and objectives. We aim to exceed industry quality assurance standards and maximize clinical outcomes measures that remain impactful and meaningful to the children, families, providers and educators of the organizations and communities we serve. The
Supervisor
creates the opportunity for team members to serve in an environment that ensures psychological safety for all with whom we connect and collaborate. As a
Supervisor
, you have the opportunity to grow and develop your professional skills alongside your team, as well as through continuous collaboration with the multitude of human services providers, giving space, time, and resources to allow you to learn and grow to your full potential. Our program services are integrated with early childhood centers, daycares, preschools, schools, adult services, and community settings, allowing our clients to maximize learning in their natural environment, alongside peers, promoting generalization of skills across all environments.
Role:
TheProgram Services Supervisor
will serve team members and community partners by supporting a high performing, inclusive work culture through researching and modeling best practices toensure a rewarding and inspiring mission-driven work environment
. In addition to clinical duties related to maintaining a caseload and relevant responsibilities as a BCBA, the
Supervisor
will facilitate learning for students in behavior analytic programs, assisting them in meeting requirements for restricted and unrestricted hours, maximizing learning opportunities for clinical skills development, as well as required, and unique, components of the role when serving in healthcare and educational industries. The
Supervisor
will assist the
Program Services
Director
in coordinating with coworkers to ensure consistent quality of care across locations, developing and maintaining relationships with families, caregivers, educators, and healthcare providers, as well as partners in graduate programs.
Clinical Responsibilities:
Facilitate development of conceptually designed, professionally written, and collaboratively developed treatment plans and progress reports reflecting integrated models of care, demonstrating progress, barriers, relevant psychosocial, medical, and educational information, and future goals, with integrated, evidence-based interventions following a comprehensive assessment of developmental and adaptive skills acquisition, social interactions, and function-based assessments.
Develop and implement behavior reduction assessments and targeted intervention plans that focus on nurturing the childs needs, cultivating opportunities for learning and growth, while ensuring the individual and those in their environments, feel safe, supported, and engaged in the learning environment.
Participate in bi-weekly treatment reviews and quarterly progress meetings with multi-disciplinary team members to review program effectiveness, analyze observations and data, revise program interventions and instructional strategies, and engage in collaborative coaching.
Ensure progress reports and treatment plans meet requirements and submission timelines relevant to organizational, as well as industry standards and guidelines.
Program Oversight and Management
Provide professional development, coaching and supervision for team members, in all policies and procedures, performance, skill acquisition and behavior management program implementation, as well as learning opportunities for parents, caregivers, educators, healthcare providers, and community members.
Assist
Directors
with supporting learning and implementation needs related to conducting assessments, designing interventions, providing staff coaching, and completing activities and tasks related to their specific role to ensure the needs of all learners and educators are met by focusing on continuous learning and dissemination of
Partner with the
Program Director
and multidisciplinary team members in designing, analyzing, and synthesizing information and relevant data from all stakeholders to ensure overall Program Services support the mission and vision of the organizations.
Monitor and report organizational data to ensure services provided to ensure all learners, as well as client organizations, are receiving the determined level of interventions, services, and supports necessary to achieve individual and organizational goals and objectives.
Facilitate learning for students in behavior analytic programs, assisting in meeting criteria for required supervision hours, maximizing learning opportunities for clinical skills development, as well as required, and unique, components of the role when serving in healthcare and educational industries.
Maintain and disseminate comprehensive, conceptual knowledge of behavior analytic methodologies and experience with a variety of curriculum-based, function-based, and normative assessments, as well as early intervention and special education programs, community resources and agencies to support the children and families of our clients.
Minimum Education or Training Equivalent to:
Masters degree from an accredited college or university in one of the following disciplines is required: applied behavior analysis, child/human development, early childhood education, early childhood special education, special education, pediatric therapy, psychology, or related health and human services field, certification as a Board Certified Behavior Analyst/ Board Certified Behavior Analyst -Doctoral (BCBA/BCBA-D) with the Behavior Analyst Certification Board (BACB).
Maintenance of requirements for ongoing certification and practice according to the BACB standards and Ethics Code, for behavior analysts, to include ongoing continuing education to improve and expand your scope of practice, as well as to uphold industry generally accepted standards of care and expectations for high quality, outcomes driven service delivery.
Five or more years of related professional experience working with children with autism spectrum disorders and/or other related developmental disabilities, preferably in a multidisciplinary setting or with focused care coordination experience.
Analytical skills necessary to synthesize a variety of clinical, educational, medical, and social data from a variety of providers, as well as formative and summative assessments to determine appropriate interventions and monitor effectiveness of programs through well develop clinical decision-making skills.
Demonstration of professional leadership skills, application of servant leadership qualities, emotional intelligence, problem-solving skills and a growth mindset with a strong interest in applied research.
Ability to use, and learn, a variety of technology programs to remain adaptable ongoing technology changes and improvements, to include Microsoft 365 Platforms and dashboard development tools for continuous monitoring to inform a variety of research initiatives.
Three years of postgraduate clinical experience preferred but not mandatory.
Manager Customer Service
Customer service manager job in Springdale, AR
Become part of the excitement.
Manager Customer Service
As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals.
In this role you will:
Assist the Branch Manager in managing resources within the branch
Supervise and mentor customer service, administrative, warehouse, and transportation functions
Staff all service and administrative functions and monitor performance of related employees
Implement customer-facing service solutions and e-commerce solutions
Set branch schedules, establish procedures, and resolve service failures
Collaborate with Branch Manager in managing profitability, expenses, and assets
What you bring to the table:
SAP and Microsoft Office experience
Supervisory and leadership skills; ability to motivate and support a team
Problem solving and conflict resolution skills
3+ years experience required
2 year degree preferred
Compensation Details: The expected base salary for this position is starting at $70,000 annually depending on experience. This position is also bonus eligible - based on specific and relevant business metrics.
The Value of Graybar:
At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:
Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.
And More Perks that support your well-being and career growth.
Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.
Why should you join Graybar?
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.
We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.
Apply now and find out what's next for you.
Equal Opportunity Employer/Vet/Disabled
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Auto-ApplyCustomer Service Representative - Patient Registration Team Lead
Customer service manager job in Broken Arrow, OK
**Shift Hours: Monday- Friday 11:30 AM to 8 PM.** **M** **ust be able to cover all shifts if we are short staffed** R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Customer Service Representative - Team Lead** , you'll be the shift lead for our Customer Service team that help our patients check into the hospital. This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect when working in Patient Registration Lead role:
+ Ensure that the team meets production standards, deadlines and work schedules by paying close attention to the departmental functions: high quality customer service, proper procedures, quality assurance, patient privacy, and confidentiality standards.
+ Efficient and effective utilization of all available departmental resources, whether human, physical or technological. Assists with the selection, training, coaching, evaluation, counseling and development of patient account representative staff in order to meet production and quality standards.
+ Responsible for creating and maintaining a positive, upbeat, people oriented departmental culture by maximizing team member moral and engagement.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirement:
+ High School Diploma or GED
+ Excellent customer service experience
For this US-based position, the base pay range is $18.37 - $22.96 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Service Manager - Farming and Agriculture
Customer service manager job in Broken Arrow, OK
Our client is a reputable and established farm and construction equipment company dedicated to providing top-quality products and exceptional service. We are seeking an experienced Service Manager to lead the service department and ensure customer satisfaction through efficient operations, strong leadership, and effective communication.
Hours: M-F 8a-5p.
Pay: $55,000 - $70,000 annually (based on experience)
Responsibilities:
Oversee the day-to-day operations of the service department and staff.
Recruit, train, and schedule service team members.
Handle escalated customer concerns in person, by phone, and via email.
Provide accurate repair estimates and updates to customers.
Collaborate with sales and other departments on equipment transfers and deliveries.
Assist customers with payment arrangements when needed and ensure proper record-keeping.
Manage warranty and insurance paperwork to ensure accuracy and compliance.
Partner with the Store Manager to align service operations with sales and inventory goals.
Perform additional duties as needed to support department efficiency.