Customer service manager jobs in Union, NY

ANC Heating and Air Conditioning is looking for a full-time HVAC Service Operations Manager to oversee our growing service department in Endicott, NY. We want someone who thrives in a fast-paced environment, knows how to inspire a team, and can turn challenges into opportunities. If you're ready to put your expertise to work in a supportive, family-run company that values your ideas and encourages growth, this is the leadership role for you. WHAT YOU GET: PAY & BENEFITS We know our company cannot succeed with exceptional leaders. This is why we offer this management role a competitive salary of $125,000+ with a stake in service department profits. Plus, we offer great benefits, including: Dental 401K Life insurance Vacation days PTO HVAC SERVICE OPERATIONS MANAGER: YOUR ROLE You kick off your day as an HVAC Service Operations Manager by reviewing schedules, ensuring our six techs (and counting!) are positioned for success with the right resources and tools. You work hand-in-hand with your administrative assistant to keep service contracts organized, warranty paperwork squared away, and materials ready before the crew needs them. You monitor our field operations to ensure policies are followed, address any issues quickly, and review daily Conversion Rate reports to keep owners in the loop. From planning department growth to fine-tuning processes, you're the go-to person for keeping our service operations smooth, efficient, and profitable. WHAT WE NEED FROM YOU 10+ years in HVAC or a related trade with strong field knowledge Proven leadership and management skills Ability to motivate teams and lead by example Detail-oriented with strong problem-solving abilities High sense of urgency and top-notch customer service skills YOUR HOURS By joining our HVAC company in this management role, you receive a consistent schedule of Monday through Friday, 8 AM to 5 PM. LEARN ABOUT US: ANC HEATING AND AIR CONDITIONING Since 1963, ANC Heating and Air Conditioning has been delivering dependable HVAC services to our community. As a family-owned company, we believe in treating our employees like family too. We invest in your success with weekly training sessions (yes, there's catered lunch!), opportunities for advancement, and a positive workplace where your contributions matter. If this sounds like the right management job for you, don't wait - apply today to join our team. We make it incredibly easy with our initial 3-minute application. We look forward to hearing from you!

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! 160 Robinson Street Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Assistant Customer Experience Manager is responsible for the functions below, in addition to other duties as assigned: * Promotes excellent customer relations by instilling positive customer focused behavior with associates. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Focuses on continuous improvement in all areas of the department and makes changes to ensure progress. * Assists Customer Experience Manager in overseeing all aspects of front-end operations. Performs duties of the Customer Experience Manager in their absence. In the absence of store management, may assume complete responsibility for total store operations. * Enforces cash handling control and security measures to identify and prevent losses. Follows and enforces all company policies/procedures related to Front End operations. Adheres to all company and state laws and regulations related to Anti-Money Laundering Compliance, tobacco and alcohol sales, lottery, price accuracy, WIC, etc. Oversees bookkeeping procedures. * Assists Customer Experience Associates with getting change, checking prices, voids, refunds, etc. Conducts unannounced audits on cashiers. * Assists store management in onboarding customer experience associates. Trains to provide a fast, friendly, accurate and efficient checkout experience for customers. Implements and communicates new programs and procedures to associates. Recognizes and rewards associate performance. Participates in associate annual performance reviews. Utilizes the Learning Management System (LMS) for current and new associates. * Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals. * Controls supply costs while ensuring adequate inventory levels to meet business demands (e.g., paper and plastic bags, etc.). * Directs the flow of customers through the Front End. Makes sure there are sufficient checkouts open to properly and efficiently service customers, keeping wait time to a minimum. Monitors breaks and lunches so customer service is not interrupted. * Oversees lot attendant service to assist customers with shopping carts and loading groceries into vehicles. * Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer's cart. * Assist customer service with answering phone calls with a polite and positive attitude. Uses intercom for necessary announcements or pages. * Maintains functionality of equipment, hardware, and software. Reports any issues requiring further resolution in a timely manner. * Communicates all information to cashiers regarding special promotions and sale items. Generate sales by suggestive selling. Attends and participates in store's daily huddles. * Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions. * Oversees safety and sanitation of the parking lot, porch, entrance/exit, and checkout area. Keeps cart corrals and parking lot clean and clear of carts. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly. * Ensures smooth function of department and store by cooperating with co-workers and superiors. Responsible to continuously improve job performance. * May assist with baling cardboard or other related duties (if properly trained -training provided). * May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of power jack or hand jack (if properly trained -training provided). * Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc. * May also be called upon to assist in other departments. Hourly Pay Rate Range: $16.00-$25.00 per hour SUPERVISORY RESPONSIBILITIES Supervises all Associates within the department. May assume total leadership of the building in absence of store management. Specific number of Associates under supervision is dependent upon the store size and presence of store management. QUALIFICATION REQUIREMENTS To perform this job successfully, the Associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Supervises associates within the department. May assume total leadership of the building in absence of store management. Specific number of associates under supervision depends upon the store size and presence of store management. Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

Pay Range: $19.75- $31.50 Ensures that fast, friendly, helpful and efficient customer service and courtesy is provided on the Front End and Customer Service areas of the store. Responsible for overseeing the Front End operation to include customer service desk, register checkouts, vestibule, parking lot/sidewalk, breakrooms, bathrooms, and bottle return areas. Ensures that all Front End and Office policies and procedures are adhered to. Assists the Store Manager with the budgeting and financial goals of the Front End area to include payroll, wrap, over/shorts, cashier training and miscellaneous office incomes. Ensure corporate dress code is adhered to on the Front End and Customer Service areas. ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned. * Deliver fast, friendly, and efficient customer service at all times. * Ensure associates greet customers, smile, and request AdvantEdge Cards. * Maintain awareness of shrink and implement controls. * Keep workstations neat and organized per 5S standards. * Train, schedule, and supervise Front End, Office, Customer Service, and Bottle associates. * Provide a safe environment for customers and associates. * Maintain cleanliness and compliance with corporate and state sanitation standards in all areas, including restrooms. * Enforce company policies, dress code, and system procedures (FDS, X-CPS). * Monitor cash and asset controls. * Track training progress: buddy training, CBT scores, evaluations, coaching. * Correct pricing errors promptly. * Manage supply orders and inventory controls. * Meet or exceed financial goals for Front End, Office, and Bottle departments. * Ensure associates meet efficiency standards and adhere to mission statements. * Communicate and implement company programs. * Act as first-level support for Customer Service issues. * Develop Front End and Office Supervisors for job knowledge and bench strength. * Perform other duties as assigned and comply with all company policies. MINIMUM QUALIFICATIONS Must be at least 18 years of age. Ability to manage others and demonstrate follow-through to achieve desired results and objectives. Strong Organizational skills and ability to multi-task. Satisfactory Performance Reviews. Strong communication skills. Basic Literacy Basic Computer Skills. EDUCATION AND EXPERIENCE High School Degree or equivalent. 3+ years of related experience. PHYSICAL REQUIREMENTS Exposure to Hot Environment Occasional 1-3 Hours Exposure to Cold Environment Occasional 1-3 Hours Standing Constant 5-8 Hours Sitting Occasional 1-3 Hours Walking Constant 5-8 Hours Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours Bending Constant 5-8 Hours Twisting Constant 5-8 Hours Pivoting Constant 5-8 Hours Squatting/Kneeling Constant 5-8 Hours Pushing/Pulling Occasional 1-3 Hours up to 75lbs Lifting Occasional 1-3 Hours up to 50lbs Lifting Frequent 3-5 Hours up to 25lbs EQUIPMENT USED Computer applications Mainframe Registers Banking equipment Floor Machine Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws. Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift. Nearest Major Market: Binghamton

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employees, customers, and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Summary: We value individuals who are passionate about delivering outstanding customer service. As a Customer Service Team Lead, you will play a key role in enhancing both team performance and operational efficiency. In this role, you'll be closely connected to the front lines supporting our Customer Service Reps in real time, coaching team members, resolving escalated customer issues, and ensuring call/email queues are properly staffed and reps are skilled to meet demand. You'll regularly walk the floor to provide in-the-moment guidance, and may be called on to jump into calls during “all hands on deck” situations or to provide coverage for a Customer Service Supervisor when needed. Requirements and Qualifications:: Job Duties & & Responsibilities: Provide ongoing training, mentoring, and support to customer service representatives. The lead role is the representative's first line of support when needed assistance with a customer question or issue. Oversee the daily activities of the customer service team. Monitor the daily flow of all customer service queue volume; (phone, email, chat, etc.) in real-time Watch Wrap times Adjust skills in real-time Assist on calls during high-volume periods Handle and resolve complex customer inquiries or escalations efficiently and professionally; collaborate with team members to develop effective solutions for recurring issues. Comprehensive understanding of the first-level agents' role to ensure opportunities are identified and addressed. Review and refine SOPs and Knowledge Base articles to maintain accuracy and relevance. Act as a liaison between customer service and other departments to resolve interdepartmental issues. Motivate the team to achieve and exceed customer service objectives and foster a positive work environment. Proactively review the overall customer service experience and suggest enhancements to exceed customer expectations. Suggest and provide updated email templates and phone script materials when necessary. Share innovative ideas to enhance the customer journey and drive team success. Requirements and Qualifications: Bachelor's degree preferred. Minimum of 2 years' experience working in a Customer Service call center environment Previous experience delivering training or coaching preferred. Affinity for quality and customer service and helping others. Impeccable communication skills (both written and verbal) ensuring delivery is of the highest quality and standard to certify clarity, appropriate level of detail, and timely response. Enthusiastic team player with a strong sense of ownership and can-do attitude. MUST HAVE CALL CENTER SUPERVISION / MANAGEMENT EXPERIENCE!!! Additional Information: This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $26.00/Hr. Salary Range Maximum: USD $26.00/Hr.

Job Description Atlantic Testing Laboratories (ATL) is a full-service engineering support firm with over 55 years of service, operating from 11 offices throughout New York State. Our commitment to employee satisfaction and client service results in a culture of opportunity and inclusion. ATL is seeking an experienced Pavement Services Manager to lead our pavement testing operations. In this role, you will collaborate with Operations and Area Managers to plan, coordinate, and supervise pavement testing projects while ensuring work is completed safely, efficiently, and in full compliance with quality standards, specifications, and schedules. This position offers the opportunity to contribute to a variety of quality initiatives across a diverse company - providing a challenging, dynamic, and rewarding career path in quality management. Location: This position may be based out of any of ATL's 11 office locations Pavement Services Manager Perks & Benefits: Competitive pay with opportunity for growth Work directly with both technical and management staff Competitive Health Insurance with multiple plan options Paid Vacation/Sick/Personal/Holidays 401(k) Retirement Savings Plan with company match Potential for Profit Sharing Pavement Services Manager Qualifications: Five years' experience in Hot Mix Asphalt (HMA) Quality Control/Assurance; relevant education may be substituted for experience Demonstrated experience in a leadership role with strong people and resource management skills Strong written and verbal communication skills Ability to effectively multitask in a fast-paced, dynamic work environment Attention to detail and strong organizational skills Positive attitude with the ability to work both independently and in a team environment Pavement Services Manager Responsibilities: Provide technical supervision for laboratory and field personnel, ensuring all testing activities are performed accurately and on schedule Manage technical services to meet federal, state (e.g., DOT), and client specifications Provide technical guidance on pavement projects to troubleshoot quality control issues Compile and distribute comprehensive reports of test data and manage record-keeping Oversee the maintenance and calibration of equipment to meet accreditation standards and ensure reliable operation Ensure all testing procedures adhere to safety regulations, including the proper use of personal protective equipment (PPE) Coordinate workload, staffing levels, and utilization within the service area Assist Divisional management with maintaining properly trained, certified, and/or licensed staff to provide professional and timely services Perform project site visits, safety audits, and staff training evaluations Provide oversite for preparation of SOQs and proposals and collaborate on strategic pricing within service area Participate in professional and trade organizations and related events to promote pavement testing services Support Operations Managers in development of staffing and certification plans to support Divisional budgets ATL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, genetic characteristics, disability, military status, protected veteran status, and any other basis protected by applicable local, state, or federal law or Executive Orders.

? Check out our website. We're hiring immediately! We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. Your Opportunity Scion is paving a path in student living and the Customer Experience Manager is vital in delivering exceptional customer service at our larger communities. The CXM will support revenue and sales goals by implementing customer experience initiatives and fostering a customer-centric culture, while identifying opportunities to grow relationships. This role demands exceptional interpersonal skills and an all-in work ethic. Your Benefits FLSA Status Exempt Discretionary annual bonus Paid Time Off Health Insurance Dental Insurance Vision Insurance 401k Matching Paid Maternal Leave Parental Leave Learning reimbursement opportunities Your Responsibilities Staff Development and Leadership Provide leadership and coaching for Experience Team Member staff performance and foster a positive and productive team environment. Assist the General Manager with ensuring all onsite staff are trained and compliant with Fair Housing, safety and company policies. Property Administration Assist with planning and executing successful annual Turnover processes. Assist with move-in and move-out processes. Facilities & Capital Regularly inspect and report on property curb appeal and overall appearance of building exterior, common areas, amenities, and apartments. Coordinate work orders with appropriate staff to ensure requests are being met on time, necessary communication is sent to residents and customer satisfaction remains high. Keep a consistent pulse on resident feedback regarding facilities and maintenance needs. Annual Turnover Process Partner with General Manager, Assistant General Manager and Facilities Supervisor in the planning and execution of annual Turnover processes. Customer Experience & Sales Assist with all customer sales interactions, both personally and through directing team members in alignment with company standards. Utilize KPIs to report on trends, insights and proactively address issues. Provide expert direction on sales and revenue goals and lead the team to achieve them. Utilize KPIs to report on trends, insights and proactively address issues. Perform weekly market surveys to Identify and recommend local marketing opportunities, appropriate marketing messages and material to drive traffic to the property. Oversee all on-campus and in-person marketing events. Execute social media and communication strategies on various platforms to engage customers. Financial Performance Manage promotional material and property incentives meeting marketing and concession budget. The responsibilities listed above are not all inclusive. Qualifications College graduate preferred, with a minimum of two years of customer service, sales and/or community management experience, or an equivalent combination. Ability and willingness to work up to six days per week for necessary level of management coverage. Values and fosters a sensitive and supportive approach to a diverse working and living environment. Commitment to excellence and high standards, with acute attention to detail. Excellent written and verbal communication skills. Proficient in Microsoft Office and Property Management Systems. Works well with all levels of management. Strong organizational, problem-solving, and analytical skills. Handles multiple, complex projects, with minimal guidance, prioritizes effectively, and meets deadlines. Works well independently and as a member of various teams. What We Require Customer-centric mindset Exceptional written and verbal communicator Brand awareness Marketing and leasing Keen organization and prioritization skills 1+ years' experience working in customer service Relevant Systems and Platforms Entrata (Property Management System) Greenhouse (Applicant Tracking System) Lattice (Performance Management System) Turnable (Electronic Turn board) Microsoft Office Social Media Platforms (Instagram, Tik Tok, Facebook) Operational Details Job location is at the assigned property. Working hours consist of daytime business hours and up to six days per week during peak times. The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities. IND2 #wearehiring #werehiring

JOB DESCIRPTION HVAC Service Manager Reports to: Director - HVAC Division Status: Exempt Full-time Salary Range: $70k - $90k ESSENTIAL FUNCTIONS- include and are not limited to: The HVAC Service Manager is responsible for working with our Service Technicians and Installation teams to provide leadership, guidance & technical support, on-site training & development and any other support that they may need to perform their job to the best of their abilities while maintaining or exceeding company standards. Is responsible for working with HVAC staff on communications and implementation of standard operating procedures and best practices for their region. This position will require time in the field in support of field staff for training, in areas that require special attention and may be asked to work in a back-up roll or for assistance in the field as needed. Is responsible directly and/or indirectly for HVAC Service Technicians, HVAC Installers, HVAC CSR's/Dispatchers, HVAC Service Parts Coordinators. MANAGEMENT RESPONSIBILITIES- include and are not limited to: Work with our Customer Service Team to oversee and coordinate completion of all Service Technician's and Installers daily tasks per their current . Includes proper skill matching, efficient routing, providing information, tools and necessary materials to complete their jobs. Work with technicians and installers to ensure needed tools, parts, and inventory are matched with the work being done in the field to help reduce waste and increase efficiencies. Be a direct first line of support for our Technicians and Installers to ensure compliance with company policies & processes, development, quality control, safety, and profitability in the field while providing our customers the highest possible level of customer service. Ride and work with Service Technicians and Installers on site as needed for the purpose of training, quality control, compliance with company safety polices and to identify areas where individual Service Technicians need training. Identify and coordinate required training for all Technicians and Installers, either as a group or individually as needed. This includes the training for all new hires. Assist with and approve weekly payroll for all employees under your supervision. Work in the field on advanced or more complex problems that require special attention. Assist with the recruiting, interviewing, and hiring of new Service Technicians as needed. Attend trainings and meetings as requested by your direct supervisor. Other assigned duties or tasks as needed. Assists Director as needed on development, creation, and implementation of Service department quality standards and best practices. Responsible for setting communication standards and creating uniformity with how we communicate to our customers. Works with HVAC CSR's, billing, and sales to help implement consistent processes across all service departments. Works with Regional, Operations, Service and Customer Service on the planning rollout of processes and provides continual support throughout implementations. Provides training and guidance on adopted best practices in person and remotely Complete any reports and paperwork according to company standards, policies and procedures. Report any incidents accurately and timely. Exchange trade related knowledge and information with the supervisor and co-workers. Communicate with the supervisor on a daily basis. Participate in any required certifications and safety meetings. Reports to work with minimal absenteeism or tardiness. Attend job related training and informational seminars as requested. Performs other job-related activities and special projects as assigned FIELD REQURIEMENTS: Install, maintain and repair heating, ventilation, and cooling units. Includes proper diagnosing and repair of mechanical & electrical components for these systems. Maintain good working order of company vehicle, including appearance, reporting any issues to your direct Supervisor as needed. Maintain proper stock, parts, tools, and safety equipment in the vehicle. Document all installed equipment upon arrival: make, model, serial number, necessary measurements and pictures as necessary and prepare neat, complete service reports and records. Diagnose diverse service issues, obtain any replacements parts, calibrate system to manufacturer's recommendations and explain fully to customer what the issue is and what is needed to correct it. QUALIFICATIONS AND SKILLS- include and are not limited to: Minimum of 5 years of experience in installation, maintenance, troubleshooting, and correcting diverse HVAC service issues. Strong leadership qualities, including a positive attitude and being able to work with others in a team atmosphere. Excellent customer service skills with a strong desire to exceed customer expectations. The ideal candidate is highly organized and detail oriented. Possess computer skills, including basic Excel, Word, Outlook email, and typing. Excellent communication skills, verbal and electronic. Is comfortable teaching and relaying information in a way that can be easily comprehended. Active listening skills, is collaborative, and responds proactively to feedback. Has advanced knowledge of the HVAC business workings and a desire to learn. Multi-tasks and has high standards for quality and accuracy. Works well independently and as part of a team. Enjoys working on projects and participating in creating and implementing new processes and procedures. Has patience and can maintain composure under frustrating circumstances. Can see big picture and work well with other departments to overcome challenges. Ability to travel regularly with occasional overnights OTHER REQUIREMENTS: This position also requires the Service Manager to be available after normal business hours and on weekends as needed to handle all necessary customer inquiries. The position requires having excellent customer service, listening and influencing skills. Valid driver's license and clean vehicle driving record. The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change. (For example, emergencies, changes in personnel, workload or technical development.)

Job Description Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business! The Service Manager position is ideal for someone who thrives on overcoming challenges with creative solutions. You will be responsible for directing the service operations of the Service Department with oversight of technicians to obtain optimum efficiency, economy of operations, and maximum profits. Salary: $60,000 - $85,000 plus generous annual incentive bonus Benefits Medical, Dental & Vision Insurance 401K Plan + Match Competitive Paid Time Off Policy Short/Long Term Disability Family-owned and operated Annual Reviews Generous Annual Incentive Bonus opportunity Qualifications 3 years or more of leadership experience within the equipment or auto service industry is required. Strong work ethic. Superior communication skills. A strong sense of urgency is required. Customer service experience is required. Confidence in working with Microsoft Office applications and learning new software programs. Responsibilities Demonstrate company core values in all interactions with customers, vendors, and associates. Hire, train, develop, and motivate service department staff. Ensure all necessary shop equipment is in proper repair and safe working condition. Front-line customer contact who coordinates repairs and provides updates to the customer throughout the repair process. Finalize customer work orders and prepare invoices. All aspects of managing our service business and shop activities. Prepares customer quotes, closes work orders, and communicates directly with customers. Consistent interaction with our technicians and will be the direct contact on all service activities. Maintaining customer relationships while increasing service business and must be able to deliver a high level of professional customer service. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pay is commensurate with the applicant's experience, as it relates to the position. Pay Range$60,000-$85,000 USD

Store - ITHACA, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $16.50 - $22.50 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

**HPC-Industrial,** powered by Clean Harbors, in **Towanda, PA** is looking for an I **ndustrial Services Supervisor** to join their safety conscious team! The **Supervisor** is responsible for two or more crews by planning, leading, organizing, and coordinating the daily operations of the service line crew. This includes responsibility for the proper operation of equipment, driving operational efficiencies at the work site and ensuring accurate documentation related to the job is completed in a timely fashion. Ensures compliance with all Company policies/procedures and maintains/improves good customer relations by providing quality, timely industrial cleaning services. **Supervisory experience preferred. TWIC card required or must be obtained.** **Transitioning Military** , this is a great opportunity to leverage your skills and training as you return to civilian life. **Why work for HPC-Industrial?** Health and Safety is our #1 priority, and we live it 3-6-5! Competitive wages $23.00 - $27.00 hourly Comprehensive health benefits coverage after 30 days of full-time employment Group 401K with company matching component Own part of the company with our Employee Stock Purchase Plan Opportunities for growth and development for all the stages of your career Generous paid time off, company paid training and tuition reimbursement Positive and safe work environments **Key Responsibilities: ** Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times; Promote HPC-Industrial's safety, environmental and operations policies; Manage a crew to safety and accurately complete HPC-Industrial operations; Timely and accurate completion and review of paperwork documenting work functions; Train and develop equipment technicians. (5% - HPC-Industrial equipment technicians); Ability to interact with customers in a professional manner/exhibit excellent communication/human relation skills; Perform Hydrob lasting and vacuum truck services; Additional duties as assigned. **Required Qualifications:** Must be able to wear protective clothing or equipment. This includes, but is not limited to Nomex coveralls, a back belt, slicker suits, rubber boots, a fresh air breathing mask and escape pack and a hard hat; Must be able to work under extreme climate conditions (excessive high heat index of 95+ degrees Fahrenheit, 98% humidity and subzero weather conditions) relative to geographic location; Must be able to withstand exposure to dust) chemical and environmental), fumes (chemical and fluids), exhaust and highly pressurized fluids. **What does it take to work for HPC-Industrial? ** Minimum 2 years, verifiable service within the industrial cleaning industry; High school diploma/GED or equivalent; Strong knowledge in the operation of equipment used in Hydroblasting and vacuum truck; Strong communications and interpersonal skills; Current certification as an authorized HPC-Industrial driver; Mechanical aptitude and experience troubleshooting HPC-Industrial equipment is preferred. TWIC card is required or must be obtained within 30 days of hire. **About HPC-Industrial:** **HPC-Industrial** , a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. **HPC-Industrial** offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees. HPC-Industrial is an equal opportunity employer. HPC-Industrial is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************. HPC-Industrial is a Military & Veteran friendly company. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. *HPC

Required Qualifications: Must be able to wear protective clothing or equipment. This includes, but is not limited to Nomex coveralls, a back belt, slicker suits, rubber boots, a fresh air breathing mask and escape pack and a hard hat; Must be able to work under extreme climate conditions (excessive high heat index of 95+ degrees Fahrenheit, 98% humidity and subzero weather conditions) relative to geographic location; Must be able to withstand exposure to dust) chemical and environmental), fumes (chemical and fluids), exhaust and highly pressurized fluids. What does it take to work for HPC-Industrial? Minimum 2 years, verifiable service within the industrial cleaning industry; High school diploma/GED or equivalent; Strong knowledge in the operation of equipment used in Hydroblasting and vacuum truck; Strong communications and interpersonal skills; Current certification as an authorized HPC-Industrial driver; Mechanical aptitude and experience troubleshooting HPC-Industrial equipment is preferred. TWIC card is required or must be obtained within 30 days of hire. About HPC-Industrial: HPC-Industrial, a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. HPC-Industrial offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees. HPC-Industrial is an equal opportunity employer. HPC-Industrial is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************. HPC-Industrial is a Military & Veteran friendly company. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. * HPC Key Responsibilities: Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times; Promote HPC-Industrial's safety, environmental and operations policies; Manage a crew to safety and accurately complete HPC-Industrial operations; Timely and accurate completion and review of paperwork documenting work functions; Train and develop equipment technicians. (5% - HPC-Industrial equipment technicians); Ability to interact with customers in a professional manner/exhibit excellent communication/human relation skills; Perform Hydrob lasting and vacuum truck services; Additional duties as assigned.

Who We Are: NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at **************** Position: Healthcare Dining Services Manager Location: Endwell, NY Schedule: Full time Salary: $70,000/yr Pay Frequency: Weekly - Direct Deposit What We Offer You: Generous Compensation & Benefits Package Health, Dental & Vision Insurance Company-Paid Life Insurance 401(k) Savings Plan Paid Time Off: Vacation, Holiday, Sick Time Employee Assistance Program (EAP) Career Growth Opportunities Various Employee Perks and Rewards Job Summary: The Healthcare Dining Services Manager reports directly to the General Manager and plays a key role in supporting daily dining operations within a healthcare or senior-living environment. This position ensures that all culinary and service standards meet the nutritional, safety, regulatory, and hospitality expectations of patients, residents, visitors, and clinical partners. The Dining Services Manager assists in leading the dining team to provide an exceptional mealtime experience that supports overall resident well-being, clinical dietary needs, and therapeutic nutrition plans. This role helps maintain strong client and resident relationships by ensuring consistent communication, responsiveness, and a high standard of service. Essential Functions Operations Responsible for maintaining vendor relationships. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Arrange for equipment purchases or repairs. Purchasing of all food or other supplies needed to ensure efficient operation ensuring quality control practices are in place for receiving all products. May determine production schedules and staff requirements necessary to ensure timely delivery of services, including all essential functions of payroll processing. Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines, and productivity are maintained. Compile and record production or operational data on specified forms. Manage client relationships to maintain client satisfaction and account retention. Financial Assist with management of department controllable expenses (P&L) including food costs, labor, supplies, uniforms and equipment, specific to budgetary guidelines. May assist in budgetary process. May assign prices to menu items, based on food, labor, and overhead costs. Responsible for inventory management. May assist with submission of financial reporting to the corporate office per NEXDINE guidelines. May assist operations in financial recordkeeping. People Responsible for people management to include, but not limited to, recruitment, hiring, termination, review process, and management of unit staff. May instruct, train and supervise employees on essential job functions. Provide excellent customer service to include being attentive, approachable, greeting and thanking customers. Culinary May assist with the oversight of culinary operations. Responsible for the quality of all food products and ensure that standards are met. May perform other duties and responsibilities as assigned Qualifications: 2 years of food service experience. Strong background in culinary arts Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation. Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels. Financial, budgetary, accounting and computational skills. Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred.

Who We Are: NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at **************** Position: Healthcare Dining Services Manager Location: Endwell, NY Schedule: Full time Salary: $70,000/yr Pay Frequency: Weekly - Direct Deposit What We Offer You: * Generous Compensation & Benefits Package * Health, Dental & Vision Insurance * Company-Paid Life Insurance * 401(k) Savings Plan * Paid Time Off: Vacation, Holiday, Sick Time * Employee Assistance Program (EAP) * Career Growth Opportunities * Various Employee Perks and Rewards Job Summary: The Healthcare Dining Services Manager reports directly to the General Manager and plays a key role in supporting daily dining operations within a healthcare or senior-living environment. This position ensures that all culinary and service standards meet the nutritional, safety, regulatory, and hospitality expectations of patients, residents, visitors, and clinical partners. The Dining Services Manager assists in leading the dining team to provide an exceptional mealtime experience that supports overall resident well-being, clinical dietary needs, and therapeutic nutrition plans. This role helps maintain strong client and resident relationships by ensuring consistent communication, responsiveness, and a high standard of service. Essential Functions Operations * Responsible for maintaining vendor relationships. * Inspect supplies, equipment, or work areas to ensure conformance to established standards. * Arrange for equipment purchases or repairs. * Purchasing of all food or other supplies needed to ensure efficient operation ensuring quality control practices are in place for receiving all products. * May determine production schedules and staff requirements necessary to ensure timely delivery of services, including all essential functions of payroll processing. * Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines, and productivity are maintained. * Compile and record production or operational data on specified forms. * Manage client relationships to maintain client satisfaction and account retention. Financial * Assist with management of department controllable expenses (P&L) including food costs, labor, supplies, uniforms and equipment, specific to budgetary guidelines. * May assist in budgetary process. * May assign prices to menu items, based on food, labor, and overhead costs. * Responsible for inventory management. * May assist with submission of financial reporting to the corporate office per NEXDINE guidelines. * May assist operations in financial recordkeeping. People * Responsible for people management to include, but not limited to, recruitment, hiring, termination, review process, and management of unit staff. * May instruct, train and supervise employees on essential job functions. * Provide excellent customer service to include being attentive, approachable, greeting and thanking customers. Culinary * May assist with the oversight of culinary operations. Responsible for the quality of all food products and ensure that standards are met. * May perform other duties and responsibilities as assigned Qualifications: * 2 years of food service experience. * Strong background in culinary arts * Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. * Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation. * Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels. * Financial, budgetary, accounting and computational skills. * Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. * ServSafe Certification is preferred.

CATHOLIC CHARITIES OF BROOME COUNTY Residential Services Supervisor - Level 2 GRADE 9+ $22.00-$23.81/hr. FLSA (Non-Exempt) I. QUALIFICATIONS: Education/Experience Bachelor's degree in Human Services field preferred Associates degree in Human Services field required Two years' experience working in human service field Some supervisory experience required Skills 1. Good problem-solving skills 2. Ability to communicate effectively 3. Good leadership and team-building skills 4. Ability to assign and delegate tasks 5. Familiar with computer programs (e.g. Word, Excel) 6. The ability to climb stairs, bend, stoop, sit, stand, reach and lift items weighing 40 lbs. 7. Ability to legally operate a vehicle in NY State. II. RESPONSIBLE TO: Manager III. MAJOR FUNCTIONS: Understand and implement all agency and program policies and procedures Maintain compliance with program quality improvement plan Submit required reports and statistical information in a thorough and timely manner Monitor, evaluate and provide direction to staff Ensure that all staff training requirements are met Assign staff and maintain adequate staff coverage to meet client/program needs Convene periodic staff meetings and submit minutes to Manager Keep Program Manager informed of all pertinent program information Assure plans are written and implemented according to program procedure and incorporates person-centered elements Monitor that incidents are properly reported and documented per regulation Understand and monitor client eligibility for benefits and entitlements Assure that staff appropriately record all individual contacts and interventions according to program standards. Assure that all individuals receiving services are provided instruction, assistance, interventions, supervision and supports necessary to maintain competence in basic skills and behavior Assure referrals are processed in a timely manner Coordinate and document admission and discharges Monitor expenditures and program accounts Maintain inventory of furnishings and program supplies Represent agency and program in the community and with other service providers Establish and maintain relationships with individuals receiving services Monitor and advocate for individual rights as needed Regular and substantial contact with individuals receiving services Participate in and successfully complete all required staff training and development activities Maintain regular and substantial contact with individuals receiving services Perform other job-related activities as directed by Manager In compliance with all applicable government laws, rules, regulations and standards and all Catholic Charities Policies and Procedures, the duties and responsibilities of this position include but are not limited to the above. Catholic Charities of Broome County is an equal opportunity employer. We encourage diversity in the workplace and respect the dignity of each individual. We prohibit discrimination and harassment against applicants and employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Budget Title Senior Staff Assistant Campus Title Print Services Supervisor School/Division Finance and Management, Division of Department Print Services Staff Sub-Type Staff & Administration Salary Level SL3 Salary Range $58,000+ depending on experience (DOE) Salary Determination Starting salary rates are based on multiples factors which may include the position's major responsibilities, the applicant's background including education, work experience, and key competencies, the university's strategic priorities, internal peer equity and external market analyses, applicable federal, state, and local laws and negotiated labor contracts. Position Effort Full-Time If Part-Time, enter FTE: Is this a temporary position? No If Temporary, enter End Date: Position Summary The Print Production Supervisor is responsible for the comprehensive management and execution of all print production operations within Print Services. This includes overseeing project scheduling, material selection, quality assurance, and workflow coordination to ensure timely and accurate delivery of printed materials. The supervisor will collaborate closely with internal design and marketing teams, maintain effective vendor partnerships, and proactively resolve production issues. This role supports the campus signage printing program and administers the Central Stores office supply program, ensuring alignment with institutional standards and client expectations. Salary: $58,000+ depending on experience (DOE) Watch this video to learn more about careers at SUNY Cortland: ******************* NjgXC95M0?si=k2l13TUB9mJ9YjD8 What makes SUNY Cortland a great place to work? * Our positions provide predictable salary progressions, and many offer permanency. * Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement. * SUNY Cortland prioritizes work-life balance and well-being in all forms. The university's state-of-the-art Student Life Center is free for employees to use, with membership options for families. SUNY Cortland's Child Care Center welcomes the children of employees and community members, as space allows. Alternate work schedules are available with a supervisor's approval. * Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding. * Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region's offerings Major Responsibilities Graphic Design * Design, revise, and optimize print and digital materials using templates or sample layouts, including the creation of mock-ups and comprehensive layouts. * Prepare files for various output formats such as digital and wide format printing, ensuring high quality reproduction. * Execute variable data merges and data integrations to produce accurate and customized variable data print materials. Strategic Print Production and Brand Coordination * Research, evaluate, and recommend printing equipment, materials, and vendors based on industry trends and customer needs. * Serve as the technology lead for Print Services by mastering all the equipment. Serve as the equipment administrator and provide first-level on-site technical support. * Coordinate and manage all print production schedules and timelines. * Partner with design and marketing teams to align project specifications. Deliver graphic design solutions that effectively support institutional goals, strengthen messaging, enhance brand awareness, and reinforce reputation and positioning. * Partner with Cortland Auxiliary Services and campus groups to coordinate event printing, ensuring brand consistency and cohesive representation for co-branded campus events. * Install window and wall graphics in compliance with college branding guidelines and surface preparation standards to ensure a consistent, professional appearance. Print Production & Operations Management * Manage and audit monthly billing and reporting processes for print jobs, material usage, and revenue to ensure accuracy and compliance. * Oversee inventory and office supply management while optimizing shipping and distribution workflows for efficiency and cost control. * Maintain accurate production records and proactively resolve operational challenges to ensure timely, cost-effective output. * Manage end-to-end signage projects, including design, site evaluations, branding compliance, and installation readiness in collaboration with stakeholders. * Operate and supervise production equipment to ensure safe, efficient, and high-quality output. Supervision and Professional Development * Assign duties to staff based on their roles and adjust assignments as needed. Plan, organize and monitor the progress of work and goal completion. * Hire, onboard, and train staff. Provide clear instructions, regular feedback, and coaching. Communicate performance expectations and goals, complete performance programs and evaluations in a timely manner. Nurture the development of staff by identifying opportunities for training and career development. * Confirm staff complete required training to maintain compliance with university policies and state and federal laws. * Act as a liaison between staff and management, relaying information in both directions. Facilitate open communication and collaboration within the office. Address and help resolve staff issues and workplace concerns. * Proactively maintain and expand technical knowledge by completing all mandated training and participating in training, conferences, and webinars. * May serve on committees, as assigned. Functional and Supervisory Relationships * Reports to Director of Property Control and Print Services * Supervises administrative support staff and student interns * Works closely with other departments throughout the campus as well as off campus clients. Required Qualifications * Bachelor's degree with at least one year of professional experience in graphic design and/or print production; or, * Associate's degree with a minimum of three years of professional experience in graphic design and/or print production. * Experience using Adobe Illustrator and/or InDesign. Preferred Qualifications * Supervisory experience. * Experience working in higher education. * Experience managing or coordinating projects. * Experience with production printing equipment and wide format printing. Knowledge, Skills & Abilities * Strong visual design skills with the ability to communicate ideas across print and digital media. * Effective written and verbal communication skills, with the ability to collaborate across a wide range of constituents. * Proven project management and organizational abilities, including time management and prioritization of multiple tasks. * Strong interpersonal skills and customer-focused approach to service delivery. * Ability to adapt to changing priorities and manage competing deadlines in a fast-paced environment. * Ability to lift up to 50 pounds regularly, bend, climb and walk for long periods. * High level of creativity. About the University EEO Statement SUNY Cortland is an AA/EEO/ADA employer and encourages applications from women, veterans, individuals with disabilities, and members of underrepresented groups. Job Close Date Posting Detail Information Posting Number S25057 Review Start Date Open Until Filled Quick Link for Direct Access to Posting **************************************** Special Instructions Special Instructions to Applicant Special Instructions to Applicant

Pay Range: $16.25- $25.00 Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Ensures all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated to and adhered to by all Front End associates. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. Responsible for ensuring that the highest level of customer service and courtesy is provided at all times. Consistently work within company 5S efficiency standards. Ensure each associate asks each customer for an AdvantEdge Card. Ensure each associate smiles, acknowledges our customers at the beginning and end of each transaction. Ensure each associate is aware of shrink-related items and how to control. Responsible for training and supervising all cashiers, bottle associates and service clerks. Schedule associates and performs other administrative-like duties. Maintain cashier controls and security in accordance with company policies and procedures. Ensure cash controls and over/short policies are adhered to. Ensure an adequate level of supplies necessary to operate the Front End area of the store and to maintain expense control. Responsible for cash control of all media's collected at registers, according to company policies and procedures. Maintain detailed and accurate cashier log books to provide audit information necessary in accordance with company regulations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e.: payroll, cashier over/shorts, etc). Ensure that all customer orders are rung accurately, efficiently and in accordance with all corporate policies and procedures. Responsible for ensuring that all pricing errors are recorded on a timely basis. Ensure that the Front End operation is kept neat, safe, clean and in accordance with all company and state sanitation regulations. Maintain a neat, clean and organized workstation, according to 5S standards, at all times. Ensure that all Front End merchandising racks (i.e.: cigarettes and candy) have adequate levels of merchandise and are kept neat and clean. Ensure that all Front End associates consistently work within company efficiency standards. Perform other related duties as assigned by management and adhere to all company policies and procedures. MINIMUM QUALIFICATIONS Must be at least 18 years of age. Satisfactory Performance Reviews. Strong Organizational skills and ability to multi-task. Ability to manage others and demonstrate follow-through to achieve desired results and objectives. Strong communication skills. Basic Literacy. Basic Computer Skills. EDUCATION AND EXPERIENCE High School Diploma or equivalent. 1-3 years related experience PHYSICAL REQUIREMENTS Exposure to Cold Environment Occasional 1-3 Hours Exposure to Hot Environment Occasional 1-3 Hours Bending Constant 5-8 Hours Walking Constant 5-8 Hours Standing Constant 5-8 Hours Sitting Occasional 1-3 Hours Squatting/Kneeling Constant 5-8 Hours Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours Twisting Constant 5-8 Hours Pivoting Constant 5-8 Hours Lifting Occasional 1-3 Hours up to 75lbs Pushing/Pulling Frequent 3-5 Hours up to 75lbs Lifting Frequent 3-5 Hours up to 50lbs Lifting Occasional 1-3 Hours up to 25lbs EQUIPMENT USED EQUIPMENT USED Phone Computer Applications Calculator Register Cleaning tools, mop, broom, rake, and shovel Floor Machine * Equipment used by a minor (under 18 years of age), please refer to The Equipment use by Minor Associates policy dated: June 2008. Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws. Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift. Nearest Major Market: Binghamton

Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business! The Service Manager position is ideal for someone who thrives on overcoming challenges with creative solutions. You will be responsible for directing the service operations of the Service Department with oversight of technicians to obtain optimum efficiency, economy of operations, and maximum profits. Salary: $60,000 - $85,000 plus generous annual incentive bonus Benefits Medical, Dental & Vision Insurance 401K Plan + Match Competitive Paid Time Off Policy Short/Long Term Disability Family-owned and operated Annual Reviews Generous Annual Incentive Bonus opportunity Qualifications 3 years or more of leadership experience within the equipment or auto service industry is required. Strong work ethic. Superior communication skills. A strong sense of urgency is required. Customer service experience is required. Confidence in working with Microsoft Office applications and learning new software programs. Responsibilities Demonstrate company core values in all interactions with customers, vendors, and associates. Hire, train, develop, and motivate service department staff. Ensure all necessary shop equipment is in proper repair and safe working condition. Front-line customer contact who coordinates repairs and provides updates to the customer throughout the repair process. Finalize customer work orders and prepare invoices. All aspects of managing our service business and shop activities. Prepares customer quotes, closes work orders, and communicates directly with customers. Consistent interaction with our technicians and will be the direct contact on all service activities. Maintaining customer relationships while increasing service business and must be able to deliver a high level of professional customer service. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pay is commensurate with the applicant's experience, as it relates to the position. Pay Range$60,000-$85,000 USD

Job Description Atlantic Testing Laboratories (ATL) is a full-service engineering support firm with over 55 years of service, operating from 11 offices throughout New York State. Our commitment to employee satisfaction and client service results in a culture of opportunity and inclusion. ATL is seeking an experienced Pavement Services Manager to lead our pavement testing operations. In this role, you will collaborate with Operations and Area Managers to plan, coordinate, and supervise pavement testing projects while ensuring work is completed safely, efficiently, and in full compliance with quality standards, specifications, and schedules. This position offers the opportunity to contribute to a variety of quality initiatives across a diverse company - providing a challenging, dynamic, and rewarding career path in quality management. Location: This position may be based out of any of ATL's 11 office locations Pavement Services Manager Perks & Benefits: Competitive pay with opportunity for growth Work directly with both technical and management staff Competitive Health Insurance with multiple plan options Paid Vacation/Sick/Personal/Holidays 401(k) Retirement Savings Plan with company match Potential for Profit Sharing Pavement Services Manager Qualifications: Five years' experience in Hot Mix Asphalt (HMA) Quality Control/Assurance; relevant education may be substituted for experience Demonstrated experience in a leadership role with strong people and resource management skills Strong written and verbal communication skills Ability to effectively multitask in a fast-paced, dynamic work environment Attention to detail and strong organizational skills Positive attitude with the ability to work both independently and in a team environment Pavement Services Manager Responsibilities: Provide technical supervision for laboratory and field personnel, ensuring all testing activities are performed accurately and on schedule Manage technical services to meet federal, state (e.g., DOT), and client specifications Provide technical guidance on pavement projects to troubleshoot quality control issues Compile and distribute comprehensive reports of test data and manage record-keeping Oversee the maintenance and calibration of equipment to meet accreditation standards and ensure reliable operation Ensure all testing procedures adhere to safety regulations, including the proper use of personal protective equipment (PPE) Coordinate workload, staffing levels, and utilization within the service area Assist Divisional management with maintaining properly trained, certified, and/or licensed staff to provide professional and timely services Perform project site visits, safety audits, and staff training evaluations Provide oversite for preparation of SOQs and proposals and collaborate on strategic pricing within service area Participate in professional and trade organizations and related events to promote pavement testing services Support Operations Managers in development of staffing and certification plans to support Divisional budgets ATL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, genetic characteristics, disability, military status, protected veteran status, and any other basis protected by applicable local, state, or federal law or Executive Orders.

HPC-Industrial, powered by Clean Harbors, in Towanda, PA is looking for an Industrial Services Supervisor to join their safety conscious team! The Supervisor is responsible for two or more crews by planning, leading, organizing, and coordinating the daily operations of the service line crew. This includes responsibility for the proper operation of equipment, driving operational efficiencies at the work site and ensuring accurate documentation related to the job is completed in a timely fashion. Ensures compliance with all Company policies/procedures and maintains/improves good customer relations by providing quality, timely industrial cleaning services. Supervisory experience preferred. TWIC card required or must be obtained. Transitioning Military, this is a great opportunity to leverage your skills and training as you return to civilian life. Why work for HPC-Industrial? Health and Safety is our #1 priority, and we live it 3-6-5! Competitive wages $23.00 - $27.00 hourly Comprehensive health benefits coverage after 30 days of full-time employment Group 401K with company matching component Own part of the company with our Employee Stock Purchase Plan Opportunities for growth and development for all the stages of your career Generous paid time off, company paid training and tuition reimbursement Positive and safe work environments Required Qualifications: Must be able to wear protective clothing or equipment. This includes, but is not limited to Nomex coveralls, a back belt, slicker suits, rubber boots, a fresh air breathing mask and escape pack and a hard hat; Must be able to work under extreme climate conditions (excessive high heat index of 95+ degrees Fahrenheit, 98% humidity and subzero weather conditions) relative to geographic location; Must be able to withstand exposure to dust) chemical and environmental), fumes (chemical and fluids), exhaust and highly pressurized fluids. What does it take to work for HPC-Industrial? Minimum 2 years, verifiable service within the industrial cleaning industry; High school diploma/GED or equivalent; Strong knowledge in the operation of equipment used in Hydroblasting and vacuum truck; Strong communications and interpersonal skills; Current certification as an authorized HPC-Industrial driver; Mechanical aptitude and experience troubleshooting HPC-Industrial equipment is preferred. TWIC card is required or must be obtained within 30 days of hire. About HPC-Industrial: HPC-Industrial, a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. HPC-Industrial offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees. HPC-Industrial is an equal opportunity employer. HPC-Industrial is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************. HPC-Industrial is a Military & Veteran friendly company. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. *HPC Key Responsibilities: Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times; Promote HPC-Industrial's safety, environmental and operations policies; Manage a crew to safety and accurately complete HPC-Industrial operations; Timely and accurate completion and review of paperwork documenting work functions; Train and develop equipment technicians. (5% - HPC-Industrial equipment technicians); Ability to interact with customers in a professional manner/exhibit excellent communication/human relation skills; Perform Hydrob lasting and vacuum truck services; Additional duties as assigned.