Customer service manager jobs in Union, NY - 139 jobs

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie? Pay: $59,000 - $73,000 Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today! As a Service Manager your responsibilities would include: Driving sales, steps of service, and guest satisfaction In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times Providing or directing all Front of House training Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline Managing liquor orders and controlling liquor costs Enforcing applicable liquor laws and Responsible Alcohol Service guidelines Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff Understanding, managing, and practicing safe food handling procedures At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: A choice of medical plans that are best in class Dental and Vision Insurance Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave Adoption Assistance Short-Term and Long-Term Disability Life, Accident and Critical Illness Insurance Identity Theft Protection Employee Assistance Program Business Travel Insurance 401(k) Retirement Plan Flexible Spending Accounts Tuition Reimbursements up to $5,250 per year Monthly Profit-Sharing Program Quarterly Restricted Stock Units Program Many opportunities to support your community Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Under limited supervision, ensures customer expectations are accurately determined and are fully met. Develop and broaden relationships within customer organization to fully understand needs and wants; primary contribution is acting as the inside half of the sales team and ensuring transactions are error free and providing guidance and advice to less experienced Customer Service Representatives. This position works more than 50% of the time at the customer location. COMPENSATION $24.50 - $32.00 (hourly) JOB DUTIES Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales). Orders items to ensure appropriate inventory levels are maintained for Consignment customers. Responsible for sourcing products in branch inventory, Distribution Center inventory or supplier inventory. Ensures identification and sale of Motion Industries' assets. In some cases may have to locate a product. Influences Motion Industries' Gross Profit through negotiating the sale price and purchase price, within certain parameters. Proactively generates sales by actively promoting Motion Industries' products to existing customers. Expedites backorders. Acts as mentor/lead to lower level employees. May act as subject matter expert on multiple products. May act as back-up for Operations Manager. May pull inventory and prepare order for shipment to customer. May handle customer returns. May place orders without approval for orders up to $5,000 per line and $10,000 per Purchase Order. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Minimizes Branch freight cost by determining the most cost effective method to fulfill customer orders. Routinely interacts with customers to obtain and fulfill orders correctly. Interacts with suppliers as necessary to obtain pricing for items. Partners with Account Representatives to ensure customer satisfaction. May assist customer by troubleshooting via telephone or email and identifying correct part. Attends training sessions regularly to continue professional growth and development. Performs other duties as assigned. COMPANY INFORMATION Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Reports To: Service Manager / Branch Manager The Assistant Service Manager supports the Service Manager in the daily operations of the service department to ensure excellent customer service, efficient repair processes, and high-quality work. This role assists with scheduling, work order management, technician coordination, and customer communication while helping drive overall departmental profitability and productivity. Assist in managing the service department workflow to ensure timely completion of repairs and service jobs. Support the preparation and review of service work orders, including proper documentation, warranty submissions, and parts ordering. Provide clear communication with customers regarding service updates, estimates, and repair timelines. Help coordinate technician workloads based on skill levels and job requirements. Monitor service department performance metrics and support continuous improvement efforts. Assist in managing department scheduling, including shop and field service calls. Support warranty and internal claims processes with accurate and timely submission. Ensure compliance with safety and environmental standards. Step in to lead or supervise in the Service Manager's absence. Promote and maintain a high level of customer satisfaction and employee engagement. Help maintain service department cleanliness, organization, and shop tools/equipment. Qualifications Experience in service operations or technician roles preferred (agriculture or turf equipment a plus). Strong customer service and communication skills. Working knowledge of mechanical, electrical, and hydraulic systems on farm/turf equipment. Understanding of work order systems and service management software (e.g., John Deere Service Advisor, PFW). Ability to work in a fast-paced, team-oriented environment. Proficient in Microsoft Office and dealership business systems. High School Diploma or equivalent required; technical degree or certification preferred. 2+ years of experience in a service-related or technician role. Previous supervisory experience is a plus. Typical dealership environment with exposure to equipment, noise, and shop operations. Ability to lift up to 50 lbs and perform physical duties as needed. May involve occasional field visits to customer locations.

With a career at The Home Depot, you can be yourself and also be part of something bigger. Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. Key Responsibilities: 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. Direct Manager/Direct Reports: This Position typically reports to Store Manager This Position has 0 Direct Reports Travel Requirements: No travel required. Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: None Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: None Minimum Years of Work Experience: 1 Preferred Years of Work Experience: None Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Action Oriented Directs Work Builds Effective Teams Drives Engagement For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $60,500 - $70,500

Do you want to work for a World Class Artist Materials Manufacturer? Leave “corporate” behind and unlock your passion for ingenuity in a mission based, creative culture where doing well and doing good are one in the same. Golden Artist Colors is a world class art materials manufacturer bridging creative communities and inspiring global change through the arts. We do this by building our world class brands of professional artist paints, and by supporting the arts with partners who share our values and mission. Who are we? Golden Artist Colors is a manufacturer of art materials revered across the globe by professional and aspiring artists. Employee owned and based in Central NY, Golden's mission is to grow a sustainable company dedicated to creating and sharing the most imaginative and innovative tools of color, line, and texture for inspiring those who turn their vision into reality. Our portfolio includes the well-established Golden brand which has set the standard for professional quality acrylic paints since 1980, as well as two newer brands- Williamsburg oils which was acquired in 2010, and QoR watercolors which were created by Golden in 2014. Golden Artist Colors is seeking a: Position Title: Customer Service Supervisor Department: Sales / Customer Service Supervisor: Sales Director Location: New Berlin Responsibilities: The Customer Service Supervisor manages the Customer Service department's operations and ensure that activities are completed in a professional, timely and efficient manner. Lead, motivate, and continuously train department personnel to ensure compliance with established procedures. Maintain and regularly review Standard Operating Procedures and departmental performance metrics to stimulate continuous learning. Conduct regular performance reviews with a participatory mindset designed to create and sustain a team focused effort. Requirements: Education Required: 2 year degree in business administration, operations management, logistics, or other related functions Experience Desired: How much: 5-7 years Type experience: 1-3 years in a leadership role with supervisory responsibilities 5-7 years of office experience in a manufacturing environment Our extensive benefits package includes: Employee Stock Ownership Plan (ESOP). Medical and Dental Insurance 401(k) with Employer match No-cost Life Insurance and Long-Term Disability Benefits Paid Holidays and Time Off Quarterly bonus for the purpose of distributing to employees a share of profits as additional remuneration over and above regular wages or salaries. Wellness Reimbursement Program Continuing Education Reimbursement Child Care Reimbursement Paid Community Service Hours Employee Discount on Product Employee assistance program Referral Bonus program

Pay Range: $18.00- $25.00 Sign on bonus Up to $1000 sign on bonus with retention agreement. Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Ensures all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated to and adhered to by all Front End associates. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. Responsible for ensuring that the highest level of customer service and courtesy is provided at all times. Consistently work within company 5S efficiency standards. Ensure each associate asks each customer for an AdvantEdge Card. Ensure each associate smiles, acknowledges our customers at the beginning and end of each transaction. Ensure each associate is aware of shrink-related items and how to control. Responsible for training and supervising all cashiers, bottle associates and service clerks. Schedule associates and performs other administrative-like duties. Maintain cashier controls and security in accordance with company policies and procedures. Ensure cash controls and over/short policies are adhered to. Ensure an adequate level of supplies necessary to operate the Front End area of the store and to maintain expense control. Responsible for cash control of all media's collected at registers, according to company policies and procedures. Maintain detailed and accurate cashier log books to provide audit information necessary in accordance with company regulations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e.: payroll, cashier over/shorts, etc). Ensure that all customer orders are rung accurately, efficiently and in accordance with all corporate policies and procedures. Responsible for ensuring that all pricing errors are recorded on a timely basis. Ensure that the Front End operation is kept neat, safe, clean and in accordance with all company and state sanitation regulations. Maintain a neat, clean and organized workstation, according to 5S standards, at all times. Ensure that all Front End merchandising racks (i.e.: cigarettes and candy) have adequate levels of merchandise and are kept neat and clean. Ensure that all Front End associates consistently work within company efficiency standards. Perform other related duties as assigned by management and adhere to all company policies and procedures. MINIMUM QUALIFICATIONS Must be at least 18 years of age. Satisfactory Performance Reviews. Strong Organizational skills and ability to multi-task. Ability to manage others and demonstrate follow-through to achieve desired results and objectives. Strong communication skills. Basic Literacy. Basic Computer Skills. EDUCATION AND EXPERIENCE High School Diploma or equivalent. 1-3 years related experience PHYSICAL REQUIREMENTS Exposure to Cold Environment Occasional 1-3 Hours Exposure to Hot Environment Occasional 1-3 Hours Bending Constant 5-8 Hours Walking Constant 5-8 Hours Standing Constant 5-8 Hours Sitting Occasional 1-3 Hours Squatting/Kneeling Constant 5-8 Hours Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours Twisting Constant 5-8 Hours Pivoting Constant 5-8 Hours Lifting Occasional 1-3 Hours up to 75lbs Pushing/Pulling Frequent 3-5 Hours up to 75lbs Lifting Frequent 3-5 Hours up to 50lbs Lifting Occasional 1-3 Hours up to 25lbs EQUIPMENT USED EQUIPMENT USED Phone Computer Applications Calculator Register Cleaning tools, mop, broom, rake, and shovel Floor Machine * Equipment used by a minor (under 18 years of age), please refer to The Equipment use by Minor Associates policy dated: June 2008. Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws. Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift. Nearest Major Market: Binghamton

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Senior Staff Assistant (SL-3) Salary: Commensurate with experience We're seeking an organized Project & Production (Operations) Manager to lead the intake, scheduling, and delivery of 600+ print and web projects each year for our Creative Services Department. In this role, you'll manage the Print Solutions team and vendor partnerships, negotiating quotes, overseeing production logistics, and ensuring service deadlines are met. You'll also drive web projects from requirements gathering through QA and launch, keeping cross-functional teams aligned on scope, timeline, and budget. A key part of the job is copy editing and proofreading all materials to uphold accuracy, clarity, and brand consistency. If you thrive in a dynamic environment, love building efficient workflows, and have a meticulous eye for detail, we'd love to hear from you. Responsibilities Include: * Project & Production Management * Manage the onboarding, scheduling, and delivery of 600+ print and web projects annually for the Creative Services Department. * Coordinate project scopes, timelines, and budgets with internal teams and external vendors. * Obtain and compare print quotes, negotiate pricing, and oversee logistics and delivery. * For web projects, manage onboarding, requirements gathering, development timelines, QA, and launch logistics. * Maintain detailed tracking systems for all projects to ensure deadlines and quality benchmarks are met. * Liaise with cross-functional teams (design, web development, marketing, communications) to streamline production pipelines. * Copy Editing & Content Quality * Copy edit and proofread all materials - print and digital - to ensure accuracy, clarity, and brand consistency. * Review content for grammar, punctuation, spelling, and factual correctness. * Track and enforce editorial standards and maintain version control across multiple content sources. * Vendor & Operations Oversight * Manage relationships with multiple print and digital vendors. * Oversee quoting, contracting, and performance evaluations for printers, and other production partners. * Ensure service-level agreements are met and monitor delivery timelines. * Coordinate print shipping logistics, digital deployments, and fulfillment schedules. * Process Improvement & Reporting * Develop efficient workflows for onboarding, approvals, and content review. * Identify and implement process improvements that reduce turnaround times and errors. * Create templates, checklists, and documentation for production and editing workflows. * Report on project metrics, vendor performance, and cost savings opportunities. Requirements: * Bachelor's Degree in English, Communications, Marketing, or a related field * 5+ years' experience in production management, project management, or creative operations * Professional copy editing or proofreading experience * Experience managing high-volume, fast-paced projects (500+ annually) * Familiarity with both print production workflows (offset, digital, fulfillment) and web production processes (CMS, QA, deployment) * Comfortable working cross-functionally in marketing, creative, and technical teams Preferred * Experience in both print and digital production environments * Experience developing or maintaining brand style guides * Familiarity with print color management, prepress, and proofing tools * Experience in a marketing or creative agency environment Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer. Additional Information: Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at **************** Payroll information can be found on our website *********************************************************** Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: ************************************************************************************* Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here. Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form. Application Instructions: All applicants must apply via Interview Exchange: ****************************************************************** Deadline for Internal Applicants: December 29, 2025 Deadline for External Applicants: Open until filled Review of applications will begin immediately and continue until the vacancy is filled. Please submit: * Resume, * Cover letter, and * Contact information for three professional references You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: **************************************************

JOB DESCIRPTION HVAC Service Manager Reports to: Director - HVAC Division Status: Exempt Full-time Salary Range: $70k - $90k ESSENTIAL FUNCTIONS- include and are not limited to: The HVAC Service Manager is responsible for working with our Service Technicians and Installation teams to provide leadership, guidance & technical support, on-site training & development and any other support that they may need to perform their job to the best of their abilities while maintaining or exceeding company standards. Is responsible for working with HVAC staff on communications and implementation of standard operating procedures and best practices for their region. This position will require time in the field in support of field staff for training, in areas that require special attention and may be asked to work in a back-up roll or for assistance in the field as needed. Is responsible directly and/or indirectly for HVAC Service Technicians, HVAC Installers, HVAC CSR's/Dispatchers, HVAC Service Parts Coordinators. MANAGEMENT RESPONSIBILITIES- include and are not limited to: Work with our Customer Service Team to oversee and coordinate completion of all Service Technician's and Installers daily tasks per their current . Includes proper skill matching, efficient routing, providing information, tools and necessary materials to complete their jobs. Work with technicians and installers to ensure needed tools, parts, and inventory are matched with the work being done in the field to help reduce waste and increase efficiencies. Be a direct first line of support for our Technicians and Installers to ensure compliance with company policies & processes, development, quality control, safety, and profitability in the field while providing our customers the highest possible level of customer service. Ride and work with Service Technicians and Installers on site as needed for the purpose of training, quality control, compliance with company safety polices and to identify areas where individual Service Technicians need training. Identify and coordinate required training for all Technicians and Installers, either as a group or individually as needed. This includes the training for all new hires. Assist with and approve weekly payroll for all employees under your supervision. Work in the field on advanced or more complex problems that require special attention. Assist with the recruiting, interviewing, and hiring of new Service Technicians as needed. Attend trainings and meetings as requested by your direct supervisor. Other assigned duties or tasks as needed. Assists Director as needed on development, creation, and implementation of Service department quality standards and best practices. Responsible for setting communication standards and creating uniformity with how we communicate to our customers. Works with HVAC CSR's, billing, and sales to help implement consistent processes across all service departments. Works with Regional, Operations, Service and Customer Service on the planning rollout of processes and provides continual support throughout implementations. Provides training and guidance on adopted best practices in person and remotely Complete any reports and paperwork according to company standards, policies and procedures. Report any incidents accurately and timely. Exchange trade related knowledge and information with the supervisor and co-workers. Communicate with the supervisor on a daily basis. Participate in any required certifications and safety meetings. Reports to work with minimal absenteeism or tardiness. Attend job related training and informational seminars as requested. Performs other job-related activities and special projects as assigned FIELD REQURIEMENTS: Install, maintain and repair heating, ventilation, and cooling units. Includes proper diagnosing and repair of mechanical & electrical components for these systems. Maintain good working order of company vehicle, including appearance, reporting any issues to your direct Supervisor as needed. Maintain proper stock, parts, tools, and safety equipment in the vehicle. Document all installed equipment upon arrival: make, model, serial number, necessary measurements and pictures as necessary and prepare neat, complete service reports and records. Diagnose diverse service issues, obtain any replacements parts, calibrate system to manufacturer's recommendations and explain fully to customer what the issue is and what is needed to correct it. QUALIFICATIONS AND SKILLS- include and are not limited to: Minimum of 5 years of experience in installation, maintenance, troubleshooting, and correcting diverse HVAC service issues. Strong leadership qualities, including a positive attitude and being able to work with others in a team atmosphere. Excellent customer service skills with a strong desire to exceed customer expectations. The ideal candidate is highly organized and detail oriented. Possess computer skills, including basic Excel, Word, Outlook email, and typing. Excellent communication skills, verbal and electronic. Is comfortable teaching and relaying information in a way that can be easily comprehended. Active listening skills, is collaborative, and responds proactively to feedback. Has advanced knowledge of the HVAC business workings and a desire to learn. Multi-tasks and has high standards for quality and accuracy. Works well independently and as part of a team. Enjoys working on projects and participating in creating and implementing new processes and procedures. Has patience and can maintain composure under frustrating circumstances. Can see big picture and work well with other departments to overcome challenges. Ability to travel regularly with occasional overnights OTHER REQUIREMENTS: This position also requires the Service Manager to be available after normal business hours and on weekends as needed to handle all necessary customer inquiries. The position requires having excellent customer service, listening and influencing skills. Valid driver's license and clean vehicle driving record. The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change. (For example, emergencies, changes in personnel, workload or technical development.)

Store - ITHACA, NYDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $17.00 - $22.70 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Store - ITHACA, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $17.00 - $22.70 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

**HPC-Industrial,** powered by Clean Harbors, in **Towanda, PA** is looking for an I **ndustrial Services Supervisor** to join their safety conscious team! The **Supervisor** is responsible for two or more crews by planning, leading, organizing, and coordinating the daily operations of the service line crew. This includes responsibility for the proper operation of equipment, driving operational efficiencies at the work site and ensuring accurate documentation related to the job is completed in a timely fashion. Ensures compliance with all Company policies/procedures and maintains/improves good customer relations by providing quality, timely industrial cleaning services. **Supervisory experience preferred. TWIC card required or must be obtained.** **Transitioning Military** , this is a great opportunity to leverage your skills and training as you return to civilian life. **Why work for HPC-Industrial?** Health and Safety is our #1 priority, and we live it 3-6-5! Competitive wages $23.00 - $27.00 hourly Comprehensive health benefits coverage after 30 days of full-time employment Group 401K with company matching component Own part of the company with our Employee Stock Purchase Plan Opportunities for growth and development for all the stages of your career Generous paid time off, company paid training and tuition reimbursement Positive and safe work environments **Key Responsibilities: ** Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times; Promote HPC-Industrial's safety, environmental and operations policies; Manage a crew to safety and accurately complete HPC-Industrial operations; Timely and accurate completion and review of paperwork documenting work functions; Train and develop equipment technicians. (5% - HPC-Industrial equipment technicians); Ability to interact with customers in a professional manner/exhibit excellent communication/human relation skills; Perform Hydrob lasting and vacuum truck services; Additional duties as assigned. **Required Qualifications:** Must be able to wear protective clothing or equipment. This includes, but is not limited to Nomex coveralls, a back belt, slicker suits, rubber boots, a fresh air breathing mask and escape pack and a hard hat; Must be able to work under extreme climate conditions (excessive high heat index of 95+ degrees Fahrenheit, 98% humidity and subzero weather conditions) relative to geographic location; Must be able to withstand exposure to dust) chemical and environmental), fumes (chemical and fluids), exhaust and highly pressurized fluids. **What does it take to work for HPC-Industrial? ** Minimum 2 years, verifiable service within the industrial cleaning industry; High school diploma/GED or equivalent; Strong knowledge in the operation of equipment used in Hydroblasting and vacuum truck; Strong communications and interpersonal skills; Current certification as an authorized HPC-Industrial driver; Mechanical aptitude and experience troubleshooting HPC-Industrial equipment is preferred. TWIC card is required or must be obtained within 30 days of hire. **About HPC-Industrial:** **HPC-Industrial** , a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. **HPC-Industrial** offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees. HPC-Industrial is an equal opportunity employer. HPC-Industrial is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************. HPC-Industrial is a Military & Veteran friendly company. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. *HPC

The Service Manager leads the Service Technicians who perform on-site services including installation, maintenance, and repair of our equipment. They oversee the scheduling and training of Service Technicians and develop methods, guidelines, and policies to facilitate efficient service delivery and installation. Ultimately supporting the service, sales, and operational goals of the business that provide a strategic benefit to the company. The Service Manager role will be assigned a territory within their designated region and will be responsible for servicing, maintaining, and growing accounts in a variety of different areas while following the Alliance Laundry Systems quality standards policies and procedures. Responsibilities Directs the Service Technicians to effectively perform the functions of equipment repair, installation, start-up, operation, and other duties as required to ensure customer satisfaction. Reviews Service Technicians' work to ensure quality of work meets the established standards, techniques, and safety requirements; makes recommendations on requirements to improve quality and productivity. Manage staff relations including mentoring, training, and issuance of discipline. Develop and monitor budget, goals, and objectives to ensure departmental profitability. Maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures, and other issues as they apply to products and equipment sold and serviced by the Service Department Reviews work orders, invoices, and time reports for accuracy, and to ensure timely cash flow and maintain minimal account receivables. Specifies and makes sure that required parts are ordered in a timely fashion to ensure work deadlines are met. Monitors service vehicles to ensure they are in an acceptable condition to allow technicians to efficiently work out of the vehicle, and that an adequate inventory of parts and material are maintained. Keeps current with latest factory OEM training on current products, coordinates Service technician training and maintains training records to ensure personnel maintain proficiency in preventive maintenance, start-up, troubleshooting, and repair of supported equipment. Other tasks and responsibilities as required to maintain efficient department operations. Qualifications Education and Experience: Bachelor's degree in business, Operations Management, or related field preferred. 2+ years of mechanical repair experience; laundry equipment experience preferred with working knowledge of electrical testing tools and/or other diagnostic/programming tools. 6+ years of work experience in management, leading a service team in a high-volume organization, strongly preferred.Equivalent combination of education, training, and experience will be considered. Working knowledge of management software programs including ERP Systems, QuickBooks and SAP strongly preferred. Proficient computer skills including using Microsoft Office Suite. Skills and Abilities: Strong analytical skills: able to gather and analyze large amounts of data, identify goals, explore, and select solutions, evaluate results, implement change, and report activities to upper management. Strong Mechanical Acumen; Ability to identify, diagnose, troubleshoot, and resolve mechanical and electrical issues. Ability to read, interpret, and understand electrical and mechanical drawings. Sales and business acumen; Ability to grasp understanding of business models and key drivers quickly; Ability to delegate responsibilities while maintaining organizational control of daily operations and customer service. Leadership skills: demonstrates trust and respect for others, looks for ways to build positive relationships on the work team, able to communicate expectations and coach and develop employees for success. Solid organizational skills; Ability to self-manage workload and multiple projects simultaneously while managing and meeting tight deadlines. Excellent written, verbal, and interpersonal communication skills; Communicate effectively and professionally across all levels of the organization and external stakeholders; Confidence in creating and delivering presentations to internal and external customers. Strong work ethic; Self-starter, demonstrating a proactive approach, self-initiative, and tenacity. Resilient; Able to confidently navigate ambiguity and change. Travel Ability to travel as needed while working within their assigned territory to visit customers and assist service, installation, and sales teams. Position may travel to other Alliance Distribution locations and offices for training. Standard and Physical Requirements: Position involves sitting for prolonged periods, standing, manual dexterity, stooping, and bending. Position requires the ability to lift, carry, push, and pull up to 50 lbs. frequently. For greater weight items assistive devices will be provided. Must have a valid driver's license. A company vehicle may be provided. Must have a clean Motor Vehicle Record. This position offers: Medical, vision, and dental benefits on first day of employment 401k match up to 6 percent 3 weeks or 120 hours of vacation plus 11 paid holidays Alliance Laundry Cares Scholarships: Six scholarships are available for the children of US-based Alliance Laundry Systems employees who are graduating high school seniors or currently enrolled at a college or university, or trade or technical school. Educational Assistance Program: All full-time employees are invited to take job-related classes or earn degrees. Employee Purchase Program For New York the base compensation range for this role starts at $95'000, yearly. Actual compensation is influenced by a variety of factors, including but not limited to skills, experience, qualifications, and geographic location. EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status , or any other characteristic protected by law. ID 2025-10929 Pos. Type Full-Time

Required Qualifications: Must be able to wear protective clothing or equipment. This includes, but is not limited to Nomex coveralls, a back belt, slicker suits, rubber boots, a fresh air breathing mask and escape pack and a hard hat; Must be able to work under extreme climate conditions (excessive high heat index of 95+ degrees Fahrenheit, 98% humidity and subzero weather conditions) relative to geographic location; Must be able to withstand exposure to dust) chemical and environmental), fumes (chemical and fluids), exhaust and highly pressurized fluids. What does it take to work for HPC-Industrial? Minimum 2 years, verifiable service within the industrial cleaning industry; High school diploma/GED or equivalent; Strong knowledge in the operation of equipment used in Hydroblasting and vacuum truck; Strong communications and interpersonal skills; Current certification as an authorized HPC-Industrial driver; Mechanical aptitude and experience troubleshooting HPC-Industrial equipment is preferred. TWIC card is required or must be obtained within 30 days of hire. About HPC-Industrial: HPC-Industrial, a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. HPC-Industrial offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees. HPC-Industrial is an equal opportunity employer. HPC-Industrial is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************. HPC-Industrial is a Military & Veteran friendly company. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. * HPC Key Responsibilities: Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times; Promote HPC-Industrial's safety, environmental and operations policies; Manage a crew to safety and accurately complete HPC-Industrial operations; Timely and accurate completion and review of paperwork documenting work functions; Train and develop equipment technicians. (5% - HPC-Industrial equipment technicians); Ability to interact with customers in a professional manner/exhibit excellent communication/human relation skills; Perform Hydrob lasting and vacuum truck services; Additional duties as assigned.

Job Title DAY HABILITATION SERVICES SUPERVISOR Reports to DIRECTOR OF DAY HABILITATION SERVICES Direct Reports TEAM LEADERS, DIRECT SUPPORT PROFESSIONALS (DSP) FLSA Status : NON-EXEMPT DSP Status : NO This is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents. Full time - Monday-Friday- 1st shift To explore the full range of benefits please visit our website **************** $22.10-$26.85/hour - Placement in the range will be determined based on experience and other factors allowed by law. GENERAL SUMMARY This position is a working supervisor position, assigned to a specific group of individuals and employees; assignments may rotate and/or shift based on program needs. Responsible to coordinate, supervise and deliver direct support day habilitation services. COMPANY STANDARDS Maintains regular attendance and punctuality in order to supervise and deliver quality services to individuals served and to act as a positive role model. This position performs all hours onsite and at all assigned physical locations of service. Follows and ensures that employees and individuals follow all safety rules and regulations, including wearing/using required personal protective equipment while working. Immediately addresses and reports any safety concerns or unsafe working conditions to the Day Habilitation Services Management. Ensures and delivers all aspects of direct support to individuals served in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations. Demonstrates both personal accountability and the development of confidence and accountability of employees, to ensure that day to day issues and concerns are responded to and resolved in a timely manner. ESSENTIAL FUNCTIONS Provides guidance and assistance to Team Leaders to schedule and maintain workload and work assignments for day habilitation employees, ensuring that program and individual needs are covered on a daily basis. Provides and documents Day Habilitation Services to individuals served, as part of the staffing plan, when required. Participates in the development of Life Plans for individuals served through attendance at Life Plan Meetings. Develops staff action plans based on goals and outcomes from Life Plan Meetings. Monitors service delivery by all employees to ensure timely and compliant documentation is received for billing, and that records and documentation meet regulations and departmental policies. Ensures and documents appropriate and timely documentation of services which includes the use of the JM Murray Electronic Medical Record, and the use of equipment such as a computer, laptop, and/or a tablet. Ensures that DSPs receive required IT training on assigned devices, and follows up with IT for any device problems or requests. Works with Director to respond to reported incidents and investigations by ensuring and immediately implementing the recommended and appropriate safeguards. Ensures that any company vehicles used for service delivery are maintained including keeping them clean inside and free of debris, have gas in them, and first aid kits are on hand and stocked. Immediately reports any mechanical, safety or other needs for repair and maintenance. Ensures staff who use their personal vehicles for service delivery are maintaining them as clean and free of excess debris. Reviews timecards for assigned employees according to the JMM payroll schedule and approves timecards according to JM Murray policies and procedures. Provides ongoing feedback, coaching and supervision to employees with regard to job performance and service delivery. Completes performance reviews for assigned employees in a timely manner, according to established review schedules. Assists with hiring of staff necessary to provide services, ensuring that applicants who are hired receive comprehensive on the job training. Provides feedback with regard to employees who require supervisory or disciplinary actions and/or terminations. Performs clerical duties necessary to maintain accurate records and service operations including but not limited to filing, copying, computer entry, organizing and ordering supplies, etc. Attends all required and requested training and meetings. May be assigned to conduct service specific training. Ensures assigned staff are scheduled for required training, and that they complete and maintain all required training and certifications. Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the DSP Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity. Performs additional duties and responsibilities, as assigned. COLLABORATION INTERNAL Day habilitation staff and management EXTERNAL Residential program staff, family members Care Coordinators Service Providers EDUCATION and EXPERIENCE Associates degree preferred; High school diploma and significant experience in lieu of degree may be considered. Previous supervisory experience required 2-3 years of experience working with individuals with developmental disabilities preferred; at least one year coordinating and scheduling work tasks. KNOWLEDGE and SKILLS Ability to lift, push, pull and move at least 50 lbs. Sound decision-making skills and judgment. Good verbal and written communication skills. Organizational skills and attention to detail. Ability to meet deadlines and produce work according to established timeframes. Efficient use of technology and software, including Microsoft Office (Word, Excel, Outlook) and Databases Flexibility to adjust to changes in schedules, assignments and needs of individuals served OTHER REQUIREMENTS Requires a valid NYS Driver's License that meets Company standards; requires proof of NYS insurance coverage. Requires clearance through a Background Check process that will include, but is not limited to, clearance through the NYS Justice Center, the Office of People with Developmental Disabilities (OPWDD), the NYS Office of Child and Family Services, and the NYS Department of Motor Vehicles. WORKING CONDITIONS Job assignments may take place indoors and outdoors and require travel to various community locations, in various environmental conditions including rain, snow and cold weather. PHYSICAL REQUIREMENTS Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission. 0-24 % 25 -49 % 50 -74 % 75 -100 % Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment. X Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors. X External Conditions: Must be able to work in a position requiring exposure to the weather conditions. X Lifting: Must be able to lift unaided, at least 10lbs X Must be able to lift unaided, from 11-30lbs X Must be able to lift unaided, from 31-70lbs X Must be able to lift unaided, from 71-100lbs Must be able to lift unaided, over 100lbs Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials. X APPLICANTS I have reviewed this and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this prior to signing this document. ___________________________________________________________ PRINT NAME ___________________________________________________________ _______________________ SIGNATURE DATE EMPLOYEE I have reviewed this and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the . I have discussed any questions I may have about this job description prior to signing this document. ___________________________________________________________ PRINT NAME ___________________________________________________________ _______________________ SIGNATURE DATE Day Habilitation Services Supervisor V2026.01.23

A World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We're a team built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at BJ's At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow. Here's just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).* Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.* *Eligibility requirements vary by position. Job Summary Responsible for managing tire bay operations at the club level, managing tire sales, ensuring proper installation and repairs of tires, supervising tire bay team members, and maintaining tire bay and policies and procedures. Leadership: Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. Lead through change. Model leadership competencies to build credibility and act as a champion for business growth. Communicate effectively. Provide the information teams require to be successful. Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members: Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance. Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment and experience for the team members. Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members: Guarantee service excellence through all points of contact. Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards: Lead teams to deliver GOLD club standards daily. Define and model GOLD- Grand opening look daily All items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside and out Know Your Business: Acquire a deep knowledge of key metrics and reporting for total club and department performance Drive performance and profitability by using reporting to identify trends and areas of opportunity Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets Major Tasks, Responsibilities, and Key Accountabilities Supervises tire bay team members. Ensures tire bay team members work in a safe environment and are following all tire bay policies and procedures. Ensures proper scheduling and staffing within areas of responsibility. Responsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tires. Installs, sells, and repairs tires. Responsible for properly disposing of tires and ensuring propane tanks are filled per club policy. Maintains and orders tire installation equipment. Responsible for the safe and proper operation of tire bay equipment. Maintains a clean and professional tire bay and waiting area. Merchandise tire displays and automotive products. Ensures that knowledgeable service is provided to members at the tire desk. Coordinates with Home Office regarding member tire needs as needed. Maintains an accurate and complete supply inventory. Understands and appropriately utilizes available special-order tire programs. Responsible for monitoring tire bay sales transactions and handling cash transactions when applicable. Complies with safety and cleanliness standards. Manages tire bay audits, and checklists. Responsible for overseeing tire bay records retention policies and procedures. Responsible for ensuring all TIA Certifications, Titan Certifications are completed timely and on file for all tire bay team members. Reference PlayerLync to follow up on all additional trainings required for tire bay team members. Build working relationships with tire bay members. Motivate and empower each team member to see their own potential and to grow within the company. Complete and administer performance appraisals with each tire bay team member. Provide clear, constructive communication. Any person working as a Manager on Duty in the State of Florida must be able to successfully complete and hold a qualifier certification, through the Florida Department of Agriculture and Consumer Services. This qualification is required by the state of Florida and any person overseeing retail propane operations must hold a qualifier certification. BJ's will pay for 100% of the training and cost of the exams to obtain this qualifier certification. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed Regular, predictable, full attendance is an essential function of this job. Qualifications At least 18 years of age. High School diploma and/or college degree preferred. Valid driver's license and ability to drive automatic and manual transmission vehicles required. Strong interpersonal skills, organizational skills and attention to detail required. Basic computer skills required. Knowledge of tires, batteries, propane tanks, and tire bay equipment required. Prior tire installation and sales experience preferred; Level 400 certified technician preferred. Must pass Michelin training levels one through four within three months of hire. Ability to lift over 30 pounds with assistance. Demonstrates leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results. Strong interpersonal skills, organizational skills and attention to detail required. Environmental Job Conditions Exposure to both indoor and outdoor temperatures and weather conditions. Most of the time is spent standing and moving about continuously on hard surfaces. Frequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Usually perform job surrounded by moving cars, machinery and/or loud equipment that may require shouting in order to be heard. There may be occasional exposure to company approved chemicals and cleaning agents, and strong smells. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $20.25 - $25.32

Who We Are: NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at **************** Position: Healthcare Dining Services Manager Location: Endwell, NY Schedule: Full time Salary: $70,000/yr Pay Frequency: Weekly - Direct Deposit What We Offer You: Generous Compensation & Benefits Package Health, Dental & Vision Insurance Company-Paid Life Insurance 401(k) Savings Plan Paid Time Off: Vacation, Holiday, Sick Time Employee Assistance Program (EAP) Career Growth Opportunities Various Employee Perks and Rewards Job Summary: The Healthcare Dining Services Manager reports directly to the General Manager and plays a key role in supporting daily dining operations within a healthcare or senior-living environment. This position ensures that all culinary and service standards meet the nutritional, safety, regulatory, and hospitality expectations of patients, residents, visitors, and clinical partners. The Dining Services Manager assists in leading the dining team to provide an exceptional mealtime experience that supports overall resident well-being, clinical dietary needs, and therapeutic nutrition plans. This role helps maintain strong client and resident relationships by ensuring consistent communication, responsiveness, and a high standard of service. Essential Functions Operations Responsible for maintaining vendor relationships. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Arrange for equipment purchases or repairs. Purchasing of all food or other supplies needed to ensure efficient operation ensuring quality control practices are in place for receiving all products. May determine production schedules and staff requirements necessary to ensure timely delivery of services, including all essential functions of payroll processing. Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines, and productivity are maintained. Compile and record production or operational data on specified forms. Manage client relationships to maintain client satisfaction and account retention. Financial Assist with management of department controllable expenses (P&L) including food costs, labor, supplies, uniforms and equipment, specific to budgetary guidelines. May assist in budgetary process. May assign prices to menu items, based on food, labor, and overhead costs. Responsible for inventory management. May assist with submission of financial reporting to the corporate office per NEXDINE guidelines. May assist operations in financial recordkeeping. People Responsible for people management to include, but not limited to, recruitment, hiring, termination, review process, and management of unit staff. May instruct, train and supervise employees on essential job functions. Provide excellent customer service to include being attentive, approachable, greeting and thanking customers. Culinary May assist with the oversight of culinary operations. Responsible for the quality of all food products and ensure that standards are met. May perform other duties and responsibilities as assigned Qualifications: 2 years of food service experience. Strong background in culinary arts Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation. Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels. Financial, budgetary, accounting and computational skills. Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred.

Job DescriptionCATHOLIC CHARITIES OF BROOME COUNTY Residential Services Supervisor - Level 2 GRADE 9+ $22.00-$23.81/hr. FLSA (Non-Exempt) I. QUALIFICATIONS: Education/Experience Bachelor's degree in Human Services field preferred Associates degree in Human Services field required Two years' experience working in human service field Some supervisory experience required Skills 1. Good problem-solving skills 2. Ability to communicate effectively 3. Good leadership and team-building skills 4. Ability to assign and delegate tasks 5. Familiar with computer programs (e.g. Word, Excel) 6. The ability to climb stairs, bend, stoop, sit, stand, reach and lift items weighing 40 lbs. 7. Ability to legally operate a vehicle in NY State. II. RESPONSIBLE TO: Manager III. MAJOR FUNCTIONS: Understand and implement all agency and program policies and procedures Maintain compliance with program quality improvement plan Submit required reports and statistical information in a thorough and timely manner Monitor, evaluate and provide direction to staff Ensure that all staff training requirements are met Assign staff and maintain adequate staff coverage to meet client/program needs Convene periodic staff meetings and submit minutes to Manager Keep Program Manager informed of all pertinent program information Assure plans are written and implemented according to program procedure and incorporates person-centered elements Monitor that incidents are properly reported and documented per regulation Understand and monitor client eligibility for benefits and entitlements Assure that staff appropriately record all individual contacts and interventions according to program standards. Assure that all individuals receiving services are provided instruction, assistance, interventions, supervision and supports necessary to maintain competence in basic skills and behavior Assure referrals are processed in a timely manner Coordinate and document admission and discharges Monitor expenditures and program accounts Maintain inventory of furnishings and program supplies Represent agency and program in the community and with other service providers Establish and maintain relationships with individuals receiving services Monitor and advocate for individual rights as needed Regular and substantial contact with individuals receiving services Participate in and successfully complete all required staff training and development activities Maintain regular and substantial contact with individuals receiving services Perform other job-related activities as directed by Manager In compliance with all applicable government laws, rules, regulations and standards and all Catholic Charities Policies and Procedures, the duties and responsibilities of this position include but are not limited to the above. Catholic Charities of Broome County is an equal opportunity employer. We encourage diversity in the workplace and respect the dignity of each individual. We prohibit discrimination and harassment against applicants and employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR BYQe4iiRHC

Build the Future with Us - EquipmentShare is Hiring a Service Manager At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built before. We're on a mission to transform an industry that's been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We're hiring a Service Manager at our rental facility in Dickson City, PA, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position will be responsible for leading a team of Heavy Equipment Maintenance Technicians (Mechanics). Salary range: $75,000/yr - $95,000/yr. Factors including past experience and location may affect final compensation rate. Schedule: Monday to Friday, 7:00 AM to 5:00 PM (Frequent extended hours and may be on call during the weekend) Primary Responsibilities As a Service Manager, you'll use our tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models. With real-time information at your fingertips, you can determine the root cause and corrective action for each issue quickly, enabling you to work smarter, not harder. Coordination and supervision of quality performance of our equipment mechanics and service personnel Scheduling repairs for customer and company owned rental equipment Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business Promptly respond to and resolve customer inquiries, requests, complaints or other communications Employee training and development and maintaining a safe work environment Other duties, assigned as needed Why EquipmentShare? Because we do things differently - and we think you'll feel it from day one. We're a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn't just run our business - it also makes your job easier, safer, and more connected. Whether you're behind the wheel, under the hood, leading a branch, or closing deals - tech supports you , and you drive us forward. We're a team of problem-solvers, go-getters, and builders. And we're looking for teammates who take pride in doing meaningful work and want to be part of building something special. Perks & Benefits Monthly Family Dinner Night - We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply Competitive compensation: Base salary plus Company Profit Sharing Plan Company provided truck Full medical, dental, and vision coverage for full-time employees 401(k) and company match Generous PTO + paid holidays Gym membership stipend + wellness programs (earn PTO and prizes!) Annual tool and boot reimbursements for those in applicable jobs Company events, food truck nights, and monthly team dinners 16 hours of paid volunteer time per year - give back to the community you call home Career advancement, leadership training, and professional development opportunities Access to industry leading diagnostic tools About You You want to be part of a team that's not just changing an industry for the sake of change - we're transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you're excited about the opportunity to grow within a fast-paced, mission-driven environment. We're looking for people who: See challenges as opportunities Embrace change and continuous improvement Bring energy, effort, and optimism every day Skills and Qualifications Required Skills/Abilities: Industry knowledge (this can be in the rental industry or a related construction field), innovative and dependable. Ideally three years of maintenance and service experience. Strong interpersonal and problem solving skills. Adaptable to the fast pace of a growing company and be able to quickly educate themselves about and stay up-to-date on the latest EquipmentShare products and services. Competitive, but thrive in a team oriented environment. Preference will be given to applicants with experience and/or a background in the construction industry. Superior customer service, teamwork and verbal/written communication skills Education and Experience: High School diploma, Trade school certificate preferred Experience in field service, maintenance and repair preferred Experience leading maintenance teams Valid driver's license with acceptable driving record. Must be at least 21 years old to operate company vehicle Physical Requirements: Must be able to move, stand, stoop and bend freely Must be able to lift up to 50 pounds at times This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen A Workplace For All At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative - A Workplace For All - is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives. We want you to feel like you belong here - because you do. EquipmentShare is an EOE M/F/D/V. Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Budget Title Senior Staff Assistant Campus Title Print Services Supervisor School/Division Finance and Management, Division of Department Print Services Staff Sub-Type Staff & Administration Salary Level SL3 Salary Range $58,000+ depending on experience (DOE) Salary Determination Starting salary rates are based on multiples factors which may include the position's major responsibilities, the applicant's background including education, work experience, and key competencies, the university's strategic priorities, internal peer equity and external market analyses, applicable federal, state, and local laws and negotiated labor contracts. Position Effort Full-Time If Part-Time, enter FTE: Is this a temporary position? No If Temporary, enter End Date: Position Summary The Print Production Supervisor is responsible for the comprehensive management and execution of all print production operations within Print Services. This includes overseeing project scheduling, material selection, quality assurance, and workflow coordination to ensure timely and accurate delivery of printed materials. The supervisor will collaborate closely with internal design and marketing teams, maintain effective vendor partnerships, and proactively resolve production issues. This role supports the campus signage printing program and administers the Central Stores office supply program, ensuring alignment with institutional standards and client expectations. Salary: $58,000+ depending on experience (DOE) Watch this video to learn more about careers at SUNY Cortland: ******************* NjgXC95M0?si=k2l13TUB9mJ9YjD8 What makes SUNY Cortland a great place to work? * Our positions provide predictable salary progressions, and many offer permanency. * Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement. * SUNY Cortland prioritizes work-life balance and well-being in all forms. The university's state-of-the-art Student Life Center is free for employees to use, with membership options for families. SUNY Cortland's Child Care Center welcomes the children of employees and community members, as space allows. Alternate work schedules are available with a supervisor's approval. * Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding. * Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region's offerings Major Responsibilities Graphic Design * Design, revise, and optimize print and digital materials using templates or sample layouts, including the creation of mock-ups and comprehensive layouts. * Prepare files for various output formats such as digital and wide format printing, ensuring high quality reproduction. * Execute variable data merges and data integrations to produce accurate and customized variable data print materials. Strategic Print Production and Brand Coordination * Research, evaluate, and recommend printing equipment, materials, and vendors based on industry trends and customer needs. * Serve as the technology lead for Print Services by mastering all the equipment. Serve as the equipment administrator and provide first-level on-site technical support. * Coordinate and manage all print production schedules and timelines. * Partner with design and marketing teams to align project specifications. Deliver graphic design solutions that effectively support institutional goals, strengthen messaging, enhance brand awareness, and reinforce reputation and positioning. * Partner with Cortland Auxiliary Services and campus groups to coordinate event printing, ensuring brand consistency and cohesive representation for co-branded campus events. * Install window and wall graphics in compliance with college branding guidelines and surface preparation standards to ensure a consistent, professional appearance. Print Production & Operations Management * Manage and audit monthly billing and reporting processes for print jobs, material usage, and revenue to ensure accuracy and compliance. * Oversee inventory and office supply management while optimizing shipping and distribution workflows for efficiency and cost control. * Maintain accurate production records and proactively resolve operational challenges to ensure timely, cost-effective output. * Manage end-to-end signage projects, including design, site evaluations, branding compliance, and installation readiness in collaboration with stakeholders. * Operate and supervise production equipment to ensure safe, efficient, and high-quality output. Supervision and Professional Development * Assign duties to staff based on their roles and adjust assignments as needed. Plan, organize and monitor the progress of work and goal completion. * Hire, onboard, and train staff. Provide clear instructions, regular feedback, and coaching. Communicate performance expectations and goals, complete performance programs and evaluations in a timely manner. Nurture the development of staff by identifying opportunities for training and career development. * Confirm staff complete required training to maintain compliance with university policies and state and federal laws. * Act as a liaison between staff and management, relaying information in both directions. Facilitate open communication and collaboration within the office. Address and help resolve staff issues and workplace concerns. * Proactively maintain and expand technical knowledge by completing all mandated training and participating in training, conferences, and webinars. * May serve on committees, as assigned. Functional and Supervisory Relationships * Reports to Director of Property Control and Print Services * Supervises administrative support staff and student interns * Works closely with other departments throughout the campus as well as off campus clients. Required Qualifications * Bachelor's degree with at least one year of professional experience in graphic design and/or print production; or, * Associate's degree with a minimum of three years of professional experience in graphic design and/or print production. * Experience using Adobe Illustrator and/or InDesign. Preferred Qualifications * Supervisory experience. * Experience working in higher education. * Experience managing or coordinating projects. * Experience with production printing equipment and wide format printing. Knowledge, Skills & Abilities * Strong visual design skills with the ability to communicate ideas across print and digital media. * Effective written and verbal communication skills, with the ability to collaborate across a wide range of constituents. * Proven project management and organizational abilities, including time management and prioritization of multiple tasks. * Strong interpersonal skills and customer-focused approach to service delivery. * Ability to adapt to changing priorities and manage competing deadlines in a fast-paced environment. * Ability to lift up to 50 pounds regularly, bend, climb and walk for long periods. * High level of creativity. About the University EEO Statement SUNY Cortland is an AA/EEO/ADA employer and encourages applications from women, veterans, individuals with disabilities, and members of underrepresented groups. Job Close Date Posting Detail Information Posting Number S25057 Review Start Date Open Until Filled Quick Link for Direct Access to Posting **************************************** Special Instructions Special Instructions to Applicant Special Instructions to Applicant