Store Manager
Customer service manager job in Tupelo, MS
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Reports To: District Manager
Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates
Essential Functions
People Development
Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity & Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
Event Services Lead
Customer service manager job in Starkville, MS
The Event Services Lead is responsible for providing first-line event setup, breakdown, and response/assistance for event resources for all campus related events. This position reports to the Supervisor, Events Services for Division of Student Affairs.
Salary Grade: 10
Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.
Essential Duties and Responsibilities:
The following examples are intended as illustrations only of the various types of duties assigned to positions allocated to this classification. The absence of specific statements of duties does not exclude those tasks from the position if similar or related to the position.
1. Responsible for setup and breakdown of event services resources including but not limited to stages, tents, tables, chairs, infrastructure for audio video for all campus related events
2. Performs storage and retrieval of all event services resource equipment.
3. Monitors inventory storage areas for cleanliness and organization.
4. Creates standard cleaning procedure daily/weekly of all resources to maintain integrity of customer experience in renting equipment.
5. Plan daily work based on information extracted from ad Astra reports.
6. Maintains neat and clean appearance of all department office area
7. Reports any broken equipment and furniture disrepair to Event Services Supervisor and Senior Coordinator of Event Services immediately.
8. Creates standard operating procedure manuals for general associate jobs.
9. Directs work assignments for general associate staff.
10. Strict adherence to safety protocols with respect to all setup requirements.
11. Attend all scheduled meetings.
12. Performs other duties as assigned.
Minimum Qualifications:
High School Diploma or Equivalent
Three years of work-related experience
Valid MS Drivers' License
Preferred Qualifications:
1. Mechanical aptitude in the build and breakdown of equipment
2. Post high school formal training or associate degree in hospitality or related discipline
3. Five years work related experience
Knowledge, Skills, and Abilities:
1. Interpersonal and communication skills required.
2. Ability to comprehend and see big picture to work through complex work process.
3. Understands instructions and executes efficiently to meet deadlines.
4. Works effectively with a wide range of constituencies; and perform variety of tasks.
5. Ability to exercise discretion with customers and the public, including reasonable standards for personal appearance and exhibit professional and courteous demeanor.
6. Ability to work in a team and adhere to work rules that foster respect in the workplace.
7. Ability to work evenings and weekends as required and on short notice.
8. Must be self-motivated, able to work independently with minimum supervision, and apply good judgment.
Working Conditions and Physical Effort
1. Job frequently requires sitting, standing, bending, reaching, climbing, talking, hearing, handling objects with hands, and walking.
2. Job occasionally require stooping, kneeling, crouching and crawling.
3. Job frequently requires physical exertion and lifting 50 pounds, occasionally 100 #.
4. Job requires frequent overtime and the ability to work a flexible schedule including evenings, nights, and weekends and eexcellent hand-eye-coordination skills.
5. Job requires stamina and strength to perform manual labor.
6. Vision requirements: Ability to see information in print and/or electronically.
Instructions for Applying:
Link to apply: ***********************************
Application
Resume
List of Three References
Equal Employment Opportunity Statement:
Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, **************.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************.
If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
Sr Customer Service Representative
Customer service manager job in Columbus, MS
Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants. This role provides guidance and advice to less experienced Customer Service Representatives.
JOB DUTIES
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
May handle customer returns.
May be assigned to one customer.
Provides coaching, guidance, and direction to less experienced Customer Service Representatives.
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
May be responsible for quality and/or safety in the branch.
Performs other duties as assigned.
Responds to complex customer inquires regarding products, provides quotes, and handles order entry.
EDUCATION & EXPERIENCE
Typically requires a high school diploma or GED
Five (5) or more years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
Excellent communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Excellent computer skills.
Excellent negotiation skills.
Strong product knowledge.
Reliability, organization, and attention to detail required.
PHYSICAL DEMANDS:
LICENSES & CERTIFICATIONS:
None required.
SUPERVISORY RESPONSIBILITY:
BUDGET RESPONSIBILITY:
No
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Auto-ApplyEvent Services Lead
Customer service manager job in Starkville, MS
The Event Services Lead is responsible for providing first-line event setup, breakdown, and response/assistance for event resources for all campus related events. This position reports to the Supervisor, Events Services for Division of Student Affairs.
Salary Grade: 10
Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.
Essential Duties and Responsibilities:
The following examples are intended as illustrations only of the various types of duties assigned to positions allocated to this classification. The absence of specific statements of duties does not exclude those tasks from the position if similar or related to the position.
1. Responsible for setup and breakdown of event services resources including but not limited to stages, tents, tables, chairs, infrastructure for audio video for all campus related events
2. Performs storage and retrieval of all event services resource equipment.
3. Monitors inventory storage areas for cleanliness and organization.
4. Creates standard cleaning procedure daily/weekly of all resources to maintain integrity of customer experience in renting equipment.
5. Plan daily work based on information extracted from ad Astra reports.
6. Maintains neat and clean appearance of all department office area
7. Reports any broken equipment and furniture disrepair to Event Services Supervisor and Senior Coordinator of Event Services immediately.
8. Creates standard operating procedure manuals for general associate jobs.
9. Directs work assignments for general associate staff.
10. Strict adherence to safety protocols with respect to all setup requirements.
11. Attend all scheduled meetings.
12. Performs other duties as assigned.
Minimum Qualifications:
High School Diploma or Equivalent
Three years of work-related experience
Valid MS Drivers' License
Preferred Qualifications:
1. Mechanical aptitude in the build and breakdown of equipment
2. Post high school formal training or associate degree in hospitality or related discipline
3. Five years work related experience
Knowledge, Skills, and Abilities:
1. Interpersonal and communication skills required.
2. Ability to comprehend and see big picture to work through complex work process.
3. Understands instructions and executes efficiently to meet deadlines.
4. Works effectively with a wide range of constituencies; and perform variety of tasks.
5. Ability to exercise discretion with customers and the public, including reasonable standards for personal appearance and exhibit professional and courteous demeanor.
6. Ability to work in a team and adhere to work rules that foster respect in the workplace.
7. Ability to work evenings and weekends as required and on short notice.
8. Must be self-motivated, able to work independently with minimum supervision, and apply good judgment.
Working Conditions and Physical Effort
1. Job frequently requires sitting, standing, bending, reaching, climbing, talking, hearing, handling objects with hands, and walking.
2. Job occasionally require stooping, kneeling, crouching and crawling.
3. Job frequently requires physical exertion and lifting 50 pounds, occasionally 100 #.
4. Job requires frequent overtime and the ability to work a flexible schedule including evenings, nights, and weekends and eexcellent hand-eye-coordination skills.
5. Job requires stamina and strength to perform manual labor.
6. Vision requirements: Ability to see information in print and/or electronically.
Instructions for Applying:
Link to apply: ***********************************
Application
Resume
List of Three References
Equal Employment Opportunity Statement:
Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, **************.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************.
If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
Service Leader
Customer service manager job in Starkville, MS
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Making sure great tasting, high quality food is served
+ Helping to resolve food quality issues
+ Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
+ Helping to resolve customer incidents and working to ensure positive customer experiences
+ Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
+ Developing and cross training all front of house Crew
+ Assisting with Crew performance reviews
+ Developing future Service Leaders
+ Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
+ Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
+ Ensuring the proper quantity of supplies are available as needed
**WHAT YOU'LL BRING TO THE TABLE**
+ Be able to understand and articulate Chipotle's Food With Integrity philosophy
+ Have knowledge and experience of cash handling policies and procedures
+ Have knowledge of Food Safety and health department matters
+ Have familiarity with office paperwork
+ Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
PLANT MANAGER
Customer service manager job in Columbus, MS
Are you a bold, strategic leader ready to take ownership of a high-impact manufacturing facility? KENT WORLDWIDE is seeking a Plant Manager in our Consumer Brands division, responsible for leading all operations at our Columbus, MS facility. This role oversees daily plant activities, encompassing production and manufacturing, as well as compliance with safety and quality standards, while fostering a culture of excellence. The Plant Manager will develop and implement processes that maximize stewardship, safety, quality, customer satisfaction, and productivity, ensuring our trusted consumer brands continue to thrive.
* This position is designed and intended to be performed in Columbus, MS.
SUPERVISORY RESPONSIBILITIES:
* Production and maintenance managers, shift supervisors, plant employees
PRIMARY DUTIES & RESPONSIBILITIES:
* Lead and Inspire Teams: Ensure safe, efficient production by guiding staff and fostering a culture of accountability and continuous improvement.
* Drive Operational Excellence: Champion lean manufacturing principles, visual management tools, and performance metrics to boost productivity and efficiency.
* Cross-Functional Coordination: Collaborate across departments to streamline communication and optimize production methods.
* Maintenance & Reliability: Oversee maintenance strategies that support operational goals and prioritize equipment reliability.
* Strategic Planning: Contribute to long-term planning and recommend capital improvements that enhance safety, quality, and efficiency.
* Quality Assurance: Partner with QA to uphold industry standards, minimize out-of-spec product, and resolve quality incidents effectively.
* Safety Leadership: Actively engage in safety initiatives to maintain a low incident rate and ensure compliance with core safety procedures.
* Sanitation & Housekeeping: Enforce GMPs and lead sanitation audits to maintain a clean, compliant facility.
* Cost Management: Operate within budget parameters, focusing on staffing, supplies, utilities, and capital projects.
* People Development: Build strong teams, support training and onboarding, and promote a values-driven culture across the plant.
EDUCATION, EXPERIENCE AND/OR QUALIFICATIONS:
* Minimum of 10 years management experience in a food plant manufacturing environment
* Bachelor degree in Engineering or other related field preferred
* Possess excellent leadership skills
* High level knowledge in liquid food processing equipment, GMPs, HACCP, OSHA and plant safety practices
* Must have strong ERP systems knowledge and understand MRP, and material control & inventory transaction reporting
* Must be committed to the manufacture of safe, legal, quality food products
TRAVEL:
* Less than 10%
Future Service Manager
Customer service manager job in Columbus, MS
EquipmentShare is accepting applications for future Service Manager openings in the Columbus, MS area.
At EquipmentShare, we're always looking ahead - and that means continuously building a pipeline of talented, driven individuals who align with our mission to improve the construction industry through innovation and service. While this posting does not represent a current open position, it allows you to express interest and share your experience with us. By applying here, you'll become part of our talent network and be among the first considered when future opportunities arise. We're a company in constant growth and evolution. Let's build something great together!
Primary Responsibilities
As a Service Manager, you'll use our tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models. With real-time information at your fingertips, you can determine the root cause and corrective action for each issue quickly, enabling you to work smarter, not harder.
Coordination and supervision of quality performance of our equipment mechanics and service personnel
Scheduling repairs for customer and company owned rental equipment
Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business
Promptly respond to and resolve customer inquiries, requests, complaints or other communications
Employee training and development and maintaining a safe work environment
Other duties, assigned as needed
Why We're a Better Place to Work
Competitive salary
Medical, Dental, and Vision benefits coverage for full-time employees
Generous paid time off (PTO) plus company-paid holidays
401(k) and company match
Annual tool and boot reimbursements for those in applicable jobs
Fitness Membership stipends plus seasonal and year-round wellness challenges in applicable jobs
Company-sponsored events (annual family gatherings, food truck nights, and more)
Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive paid volunteer time every year
Opportunities for career advancement and professional development
About You
Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that's long been resistant to change.
EquipmentShare is an EOE M/F/D/V
Auto-ApplyDistrict Manager
Customer service manager job in Columbus, MS
Duties and Responsibilities:
Manage a team responsible for overall safety, work processes, and daily execution of these depots.
Ensure the Area Managers, Depot Managers and Supervisors are aware of future business vision and direction and set expectations to meet Key Performance Indicators for the various goals of each depot to achieve financial growth.
Strong focus is placed on the ongoing development of the Area Managers, Depot Managers and Supervisors.
Enforces compliance with administrative policies, procedures, OSHA safety rules, and DOT governmental regulations.
Performs or provides guidance to subordinates on interviewing, hiring, training, rewarding performance, and counseling of employees.
Confers and communicates on a regular basis with Vice President of Field Operations, Engineering & Production, Delivery Service Supervisors, Scheduling Manager, Safety Director, Regional Sales Manager, Human Resources, Operations Managers and Depot Supervisors/Managers to ensure company policies are disseminated and adhered to.
Reviews and analyzes expenditure, financial, and operations reports to determine need for expansion of existing schedules, resource allocation and expansion/consolidation of routes to improve operational efficiency.
Visits each facility within the District as needed (minimum of once a year to each depot) and evaluates in the areas of uniformity, safety compliance, condition and cleanliness of facility, operational condition of equipment and inventory levels. Identifies potential productivity projects to enhance efficiency or reduce expense.
Develops short range operation plans based on company goals and objectives which include resource requirements, process improvements, safety compliance, efficiency, customer service, and process control.
Develops short range staffing plans to meet company objectives which includes recruitment, training, and performance reviews.
Directs investigations into causes of customer or employee complaints, accident/incident reports, and responds accordingly as required.
Reviews and signs off direct report's payroll, vacation, and sick/personal time.
Interviews, hires, and trains employees for departments.
Conducts performance reviews on a consistent basis.
QUALIFICATIONS:
A minimum of five years of experience as a supervisor of a remote field-based team of employees preferred.
Experience in facilitating and managing operations while improving productivity and quality throughout organization.
Strong management attributes and successful experience in both leadership of people and the ability to define future business vision and direction.
Extensive operations leadership and management experience including multiple years' experience in distribution environment.
Possesses extensive knowledge of financial metrics and operations-specific budget requirements.
Very strong problem solving and analytical skills and should be a systematic thinker.
Proven ability to work with management and staff to execute operation plans within cost, quality, and time requirements.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Effectively write reports, business correspondence, and procedure manuals.
Effectively present information and respond to questions from groups of managers, customers, and the public.
Service Manager
Customer service manager job in Columbus, MS
Job DescriptionService Manager - Gregory Construction
Employment Type: Full-Time
Gregory Construction is a leading heavy civil and site-work contractor recognized for our commitment to safety, quality, and long-term relationships. We are seeking an experienced Service Manager to oversee the reliability, performance, and readiness of our construction equipment and vehicle fleet. This role manages shop operations, equipment repairs, field service support, preventative maintenance scheduling, and our companywide vehicle fleet maintenance program.
If you are a strong leader with technical expertise and a passion for supporting high-performing teams, we want to hear from you.
Key ResponsibilitiesLeadership & Team Management
Lead and supervise a team of shop and field mechanics.
Promote a culture of safety, integrity, and teamwork.
Develop daily work plans aligned with project needs and equipment uptime.
Support ongoing technician training and professional development.
Service Operations & Equipment Support
Oversee daily shop operations to maintain a clean, safe, and efficient workspace.
Manage equipment downtime through proper diagnostics and priority planning.
Respond to service calls and dispatch field mechanics to job sites.
Ensure complete and accurate documentation of repairs, inspections, and downtime.
Preventative Maintenance (PM) Scheduling
Administer the preventative maintenance program for heavy equipment, trucks, trailers, and support gear.
Maintain PM compliance per manufacturer and regulatory requirements.
Coordinate PM activities with project leadership to reduce operational impact.
Vehicle Fleet Maintenance Program
Manage maintenance schedules for pickups, service trucks, trailers, and on-road vehicles.
Track mileage, inspections, and repair trends to assist with replacement planning.
Coordinate warranty work, recalls, and specialized repairs with vendors.
Work with Fleet & Business Support to ensure DOT compliance, safety inspections, licensing, and registrations.
Fleet Maintenance & Equipment Management
Oversee repairs and maintenance of excavators, dozers, loaders, haul trucks, compactors, and support equipment.
Collaborate with project teams to align fleet readiness with jobsite needs.
Inspect equipment and recommend repairs, rebuilds, or replacements.
Work with the Parts Manager to coordinate parts procurement and inventory control.
Budgeting, Reporting & Compliance
Assist with managing the annual maintenance budget.
Review repair costs, work orders, and vendor invoices.
Provide reporting on fleet performance, downtime, PM compliance, and costs.
Ensure compliance with OSHA, DOT, environmental requirements, and company policies.
Qualifications
5-10 years of heavy equipment or automotive maintenance management experience.
Minimum 3 years of supervisory or management experience.
Strong technical knowledge of diesel, hydraulic, and electrical systems.
Experience managing a fleet maintenance program.
Proficiency with CMMS, fleet management systems, or related software.
Working Conditions
Work may be performed in office, shop, and field environments.
Regular travel to job sites and vendor locations required.
Occasional after-hours support may be necessary.
What We Offer
Company vehicle provided.
Opportunity to work with an established contractor committed to excellence and team success.
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Service Manager
Customer service manager job in Tupelo, MS
Job Description
Are you ready to take the next step in your automotive career with a dealership that's growing fast and built on a reputation for excellence? Carlock Nissan of Tupelo is a proud, family-owned dealership committed to delivering a world-class experience for every guest - and we're looking for an experienced, motivated Service Manager to lead our team to the next level.
Why This Opportunity Stands Out
Lead a thriving service department at one of North Mississippi's most respected dealerships
Represent Nissan - a brand known for quality, innovation, and performance
Work directly with ownership and leadership to drive success and deliver exceptional results
Be part of a family-owned company that values relationships, rewards performance, and promotes from within
Your Impact
Oversee all service operations, focusing on customer satisfaction, efficiency, and profitability
Drive service growth through leadership, training, and continuous improvement
Manage and develop service advisors, technicians, and support staff
Partner with parts and sales departments to ensure seamless customer experiences
Maintain manufacturer standards and ensure compliance across all operations
What We're Looking For
Proven success in automotive service management - Nissan or import experience preferred
Strong leadership and coaching skills focused on developing high-performing teams
Excellent communication, organization, and problem-solving abilities
Ability to thrive in a fast-paced, customer-focused environment
Passion for delivering an exceptional service experience every day
What We Offer
Competitive base salary + performance bonus
Health, dental, vision, and 401(k) benefits
Paid training and professional development opportunities
Supportive, family-owned culture with genuine opportunities for advancement
If you're ready to lead, grow, and make an immediate impact with a dealership that's driving forward, we want to hear from you.
Apply today and join the momentum at Carlock Nissan of Tupelo.
Costing & Pricing Sr. Manager
Customer service manager job in Columbus, MS
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** * Notice: Know Your Rights: Workplace Discrimination is Illegal
* Notice: Pay Transparency Nondiscrimination (English)
* Aviso: Transparencia en el Pago No Discriminación (Spanish)
:
Airbus Helicopters is looking for a Costing & Pricing Sr. Manager to join our team based in Grand Prairie, TX or Columbus, MS
In this role, you will be responsible for gathering, analyzing and preparing cost Proposals, including the budgets and all accompanying financial and required documentation in support of proposals. Knows and applies applicable government regulations as needed (i.e., FAR). Other dimensions of the role include:
* Evaluate US Government cost/price proposal requirements
* Develop and support proposal pricing and business cases to meet or exceed company gross margin and EBIT targets
* Ability to understand the difference between FAR 12 and FAR 15 clauses
* Ability to effectively communicate with customer to determine request for both proposals and negotiations
Meet The Team:
From building to servicing the next generation of aerospace, our team focuses on quality, productivity and efficiency. We ensure the highest quality of care and safety is built into each aircraft we assemble and maintain. Our team members make it happen.
Your Working Environment:
Grand Prairie, a suburb just outside the Dallas-Fort Worth metropolitan area is home to Airbus Helicopters U.S. regional headquarters, where we have more than 1,000 employees. Check out one of the seven professional sports teams that also call Dallas home - you may even see a special, custom Airbus helicopter dedicated to the Dallas Cowboys flying during home games.
On the eastern border of Mississippi you'll find Columbus, home to our Helicopter manufacturing and assembly lines and Center of Excellence for the entire North America region. It's here that we produce the UH-72A Lakota Helicopters for the U.S. Army in addition to the H-125 aircraft for civil and commercial customers.
How We Care for You:
* Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")
* Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
* Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
* Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
Your Challenges:
Costing/Pricing: 35%
* Oversees cost and pricing for a range of proposals to include both domestic and international opportunities and ranging in size of complexity.
* Ensure costing information provided is timely, accurate and supportable in response to requests
* Coordinates requirements for all costing data by working closely with cross functional team of sales, engineering, purchasing, operations, quality to meet customer deadlines.
* Ensures functional areas understand what substantiation is required to support their estimates for each proposal
* Supports team to provide cost effective solutions to our customer. This will include research, standardization, collaboration with peers/managers/directors, and translating into customer price breakdowns and data requirements.
* Maintains and improves process to effectively compile and communicate cost estimates
* Assists and leads projects in the continued developments of costing tools with effective use of costing information and technical information to generate accurate landed costs.
* Develop, evaluate and implement pricing models based upon the current business situations and market dynamics, and work with management to build next generation pricing tools.
* Work with marketing and sales to investigate market trends to keep pricing models market-conformed and aligned to revenue targets while performing competitive pricing analysis.
* Monitors on-going competitive environment
* Leads internal meetings for the overall review of all costing and pricing components and responsible for the completeness and accuracy. Able to interact efficiently with all levels and responsibilities in the organization by communicating costing and pricing requirements.
Business Cases: 35%
* Create business cases which provide management sufficient cost, margin and price information and analysis for proposed and established prices to support business decisions.
* Leads finance offer evaluation process to retrieve approvals needed for release of offer to customer.
Staff Management and Development: 20%
* Manage, develop, mentor and coach staff to ensure staff exhibit company core values and behaviors, interact professionally with the team/company/external parties, and maintain and/or improve those skills and knowledge necessary to adequately perform their assigned jobs.
* Provides training as needed to colleagues on templates that could be used for gathering costing information for proposals.
* Foster innovative mind-set in order to continually improve processes and ways of working.
Proposal Support: 10%
* Creates basis of estimates (BOE) for proposals, if required, as justification for pricing to customer. Ability to train team and colleagues on the use of BOEs for proposal development.
* Contribute to writing of pricing content in proposals submitted to the customer.
* Meets company internal and customer external requirements necessary for contract negotiations and award
* Translate costing sheet to customer pricing sheet- based requirements of the RFP.
Your Boarding Pass:
* BS Accounting or Finance or equivalent in experience and education
* Ten (10) years of related experience in project management, costing, pricing, and/or data analytics with high degree of accuracy.
* Understanding of FAR 12 commercial item contract requirements
* Strong analytical, technical, customer service, product knowledge, supply chain, quality focus.
* Strong excel knowledge and ability to model costing concepts, complex formulas and integrate with other files.
* 5% Domestic and International travel availability
* Must be a US Person under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license)
Preferred Education/Skills:
* MBA or MS in Accounting or Finance
* Understanding of FAR 15 government item contract requirements
Physical Requirements:
* Onsite or remote: 95% Onsite
* Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings daily.
* Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds including safety warnings or alarms daily
* Speaking: able to speak in conversations and meetings, deliver information and participate in communications daily.
* Equipment Operation: able to operate most office and personal electronic equipment daily.
* Carrying: able to carry documents, drawings, electronic equipment up to 10lbs daily
* Lifting: able to lift documents, drawings, electronic equipment up to 10lbs daily
* Pushing / Pulling: able to push and pull small office furniture and some equipment rarely
* Sitting: able to sit for long periods of time in meetings, working on computer daily
* Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving rarely
* Standing: able to stand for discussions in offices or on production floor daily
* Travel: able to travel independently and at short notice rarely
* Walking: able to walk through office and production areas including uneven surfaces daily
* PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.
Take your career to a new level and apply online now!
A full job description will be provided to candidates whom progress to interview stage or any candidate upon request.
As a matter of policy, Airbus Helicopters, Inc. does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Airbus Helicopters, Inc.
Employment Type:
US - Direct Hire
Experience Level:
Professional
Remote Type:
On-site
Job Family:
Leadership
* -----
Job Posting End Date: 12.20.2025
* -----
Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
Auto-ApplyElectric Power Generation Service Manager
Customer service manager job in Tupelo, MS
EPG Service Manager ABOUT US Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth. WHAT YOU WILL YOU DO The EPG Service Manager is responsible for managing all skilled service mechanics/technicians and support staff at the designated location. Assigns work & directs staff to ensure that safe, appropriate, and efficient repairs are performed. Interacts with customers and other supervisors regarding service progress. RESPONSIBILITIES
Assigns work within company facilities and at remote field locations, aiding technicians in prioritizing and locating field service customers.
Coordinates contact with technicians to support parts availability and parts orders, timely completion of work orders, and development of work schedules.
Interacts with individual and commercial equipment customers and with company Product Support leadership regarding service status.
Conduct annual performance reviews for assigned operational unit.
Investigate & document events of work-related Injury and/or property damages.
Maintain effective work, vacation and training scheduled for assigned staff.
Submit accurate time records related to work performed and/or hours worked.
Respond to customer inquiries related to service.
WHAT WE EXPECT OF YOU We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service. Basic Qualifications:
High school diploma required, college and/or technical education preferred.
Service Technician training and/or equipment service and maintenance training through accredited technical schools, equipment dealerships or manufacturer factory training preferred.
Five or more years of previous hands-on equipment diagnostics and advanced troubleshooting experience working on Caterpillar construction equipment.
Able to work a flexible schedule, including nights, weekends and on-call hours as required.
Demonstrated professionalism, integrity, adaptability, and a strong customer service focus.
A sense of urgency and self-initiative, and the personal drive for success.
Excellent communication skills.
Must be able to travel as required for meetings and training (less than 15%).
WHAT'S IN IT FOR YOU At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors. The Basics
Various medical plan options, including a no-cost option
Vision and dental insurance
Employer-paid short-term and long-term disability insurance
Employer-paid basic life insurance
401k matching
Profit Sharing
8 paid holidays annually
Initially up to 15 days of Paid Time Off annually with increase after five years of service
Employee Assistance Program (EAP)
What Sets Us Apart
Competitive pay
Exposure to world-class CAT training and development
Tuition Reimbursement
Tool Purchase Assistance to buy high-quality tools at deep discounts
Annual stipend toward the purchase of work boots
Company Incentive Bonus Program
Paid Veteran holiday annually to all service members
Training and Development programs
Work uniforms and professional cleaning services
Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package.
Compensation for this position will be commensurate with candidate experience and background.
Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
Environmental Services Assistant Manager
Customer service manager job in Macon, MS
Role: Environmental Services Assistant Manager
Join Healthcare Services Group (HCSG) as an Environmental Services (EVS) Assistant Manager, overseeing cleaning and sanitation services at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!
Available Benefits for All Employees
Free Telemedicine*
Free Prescription Discount Program
Free Employee Assistance Programs
Get paid when you need it with PNC EarnedIt
Financial Wellness Support from PNC Workplace Banking
Hands-on-Training & Support
Career Development
*Not available in AR.
Benefits Link
Click here for more benefits information
or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/***********MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf
*Not available in AR.
Responsibilities
The EVS Assistant Manager is responsible for managing and supervising environmental services staff, ensuring cleanliness and sanitation standards are met in accordance with federal, state, and local regulations.
Assist the EVS Manager in overseeing daily operations of the environmental services team to ensure high standards of cleanliness.
Maintain accurate records of cleaning schedules, staff assignments, and inventory of supplies and equipment.
Conduct training sessions for staff on cleaning techniques, safety procedures, and infection control measures.
Effectively communicate with staff, residents, and facility management regarding operational needs and feedback.
Ensure compliance with safety and sanitation policies, including using personal protective equipment (PPE).
Perform quality inspections of cleaning tasks and provide constructive feedback to team members.
Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, clients, residents, and guests.
Perform all other duties as assigned.
Qualifications
High school diploma or equivalent is required.
Previous experience in environmental services, housekeeping, or facilities management is desired.
Strong leadership and communication skills with the ability to manage and motivate a team.
Knowledge of cleaning methods, materials, and safety regulations.
Basic computer skills for record-keeping and report generation.
Must comply with COVID-19 vaccination policies.
Ability to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, and stand, bend, and walk for extended periods.
Residency within the service area is required.
Ready to Join Us?
If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
EEO Statement
HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.
Auto-ApplyGeneral Manager
Customer service manager job in West Point, MS
Job Description
Starting Salary depends on location and geography, more wage information is provided during the interview process.
What makes a Trident Holdings Captain D's a great place to work?
It's our people. We understand that our employees are our greatest asset.
We are committed to developing and empowering our people, providing a stable, safe and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it.
As General Manager, you will be responsible for all aspects of your restaurant's operation. GMs are accountable for strategic planning, driving sales, staffing, controlling costs, achieving operations standards, leading teams and developing future leaders.
Here's what we have to offer you:
• Competitive Salary
• Vacation
• Bonus opportunities
• Meal benefits
• Benefit plans include medical, dental and vision for all eligible employees
• Professional development and growth opportunities
Here are the qualities we are looking for in our General Manager:
• You have at least 2+ years of leadership experience in the restaurant, hospitality or retail industries with proven success managing financial results
• Experience working in a hands-on, fast paced, high volume environment
• Commitment to quality food and exceptional guest service
• Ability to mentor and train team members
• Strong communication skills with the ability to resolve conflict and provide direction
• Involvement/understanding of managing inventory, labor costs, and overall control of financials
• Drive and determination -- think PASSION
• Desire for personal and professional growth
Requirements:
• Must be a minimum of 18 years of age.
• Completion of a Background Check and Valid Driver's License.
Physical / Mental Requirements:
• Continuously utilizes speech, hearing, near vision, eye/hand coordination, color definition, and manual/bi-manual dexterity.
• Frequently stands, walks, reaches above shoulders, bends, lifts and/or carries up to 50 pounds and works closely with others.
• Ability to perform repetitive movements over long periods of time.
• Occasionally utilizes sense of taste and smell, and far vision. Works around chemicals and cleaners; walks on uneven surfaces; may require utilization of a step stool/ladder; lifts and/or carries up to 50 pounds.
Work Conditions / Hours:
• Minimum of 50 hours weekly.
• Days and hours may vary according to business necessity, including weekends, evenings and/or holidays.
• Standard restaurant working conditions.
• May be exposed to extreme conditions common in a restaurant environment, such as extreme heat or cold from equipment or weather.
Are you a Superstar?
Get on our D's Roadmap, get promoted!
This doesn't have to be just a job; we offer career opportunities; the sky is the limit!
We promote from within and are looking for the next generation of leaders to apply today.
We are looking forward to adding you as the newest member of our family.
Trident Holdings is an Equal Opportunity Employer that values a diverse workforce.
Auto-ApplyLogistics & Free Trade Zone Manager
Customer service manager job in Tupelo, MS
Be part of an exciting new chapter with Exxel Outdoors! Join our newly established Tupelo team as a Logistics and Free Trade Zone Manager.
This is a great opportunity to make an impact, streamline logistics operations, and contribute to the success of our growing facility. Be part of a dynamic team within a leading outdoor products company known for innovation, quality, and collaboration. This could be the perfect opportunity for you!
POSITION SUMMARY:
The Logistics and Free Trade Zone Manager for International and Domestic Transportation assists in the procurement functions for all Exxel Outdoors brands by performing managerial and administrative functions, customer service, transportation, customs correspondence, sourcing, and other FTZ related compliance needs. This position works closely with all divisions and handles confidential information and works to ensure the best cost and most effective utilization of logistics options and FTZ opportunities for the business.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for transportation and routing logistics for all of Exxel's internationally & domestically sourced products.
Ensure all orders are shipped on time and with correct routing
Distribute order tracking report
Report container efficiency by brand, port and factory
Responsible for the US Customs clearance and assurance of Customs compliance of documentation and record maintenance. Remains up to date on customs changes and issues.
File ITN, import valuation, country of origin determination, HTS determination, document retention, assist declarations, monitoring and auditing U.S. Customs broker, performing denied party screening, auditing entry documents, and developing import/export procedures and manuals
Responsible for small parcel, LTL, TL and ocean freight negotiations.
Obtains lowest cost consistent with service required.
Assures company service requirements are met.
Insures negotiated contracts are adhered to.
Analyze, report and distribute carrier metrics based on performance and cost
Reviews and approves all invoices for customs brokerage, freight, small parcel, LTL & air freight.
Manage Ocean Freight and Booking Platform Management
Manage insurance claims as needed for damaged & missing goods.
Manages direct import, foreign to foreign, port of entry & export orders
Communicates status of orders and month projection
Confirm orders are invoiced systematically per incoterms
Manage shared report for INTL orders
Manage international 3PL orders and performance
Communicates status of orders and month projection
Confirm orders are invoiced systematically per incoterms
Reports and distributes domestic DCs receiving metrics
Reports duty and tariff allocation by brand
Logistics Invoice Approval
Liaison with factories, carriers and Asia office
Must be able to improve existing systems and procedures for more efficiency and cost savings.
Process and reconcile daily FTZ admissions (CBP Form 214) and weekly entries (CBP Form 3461/7501).
Maintain compliance with CBP regulations, FTZ Board requirements, and company trade policies.
Monitor FTZ inventory control system for accuracy and reconcile discrepancies.
Ensure timely filing and recordkeeping of FTZ documentation.
Support internal and external FTZ audits and respond to Customs inquiries.
Ensure all import data aligns with FTZ and ERP systems
Partner with procurement, logistics, accounting, and manufacturing to ensure proper classification and valuation of imported goods.
Provide training or guidance on FTZ procedures and compliance best practices.
Other projects outlined by leadership
QUALIFICATIONS/SKILLS
Experience in international logistics management.
Experience with HTS (Harmonized Tarriff Schedule) Classifications.
Prior experience working in a U.S. Free Trade Zone.
Understanding of duty deferral and inverted tariff benefits.
Bachelor's degree in business or Logistics.
Licensed broker preferred
Knowledge of international shipping practices; US customs brokers, tariffs, classifications; and transportation costs.
Must have experience in Contract Negotiations.
Prior experience with customs compliance.
Prior experience with Ocean Freight.
Must have excellent communication and interpersonal skills, and negotiation techniques.
Must be able to function effectively in a team environment and earn the respect of team members through actions and contributions.
Must be self-motivated
Strong excel and technical computer skills.
BUDGET QUALIFICATIONS
Owns the cost center for this area of responsibility.
Responsibility to negotiate lowest and most efficient pricing for the business
WORK ENVIRONMENT
Commercial office facility located in Tupelo, MS.
OTHER DUTIES AS ASSIGNED
This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Exxel Outdoors, LLC, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Exxel Outdoors offers 2 Medical Plans, Dental, Vision, Life Insurance, programs for additional life insurance for self, spouse, and family, critical illness, short-term disability, and pet insurance. All employees receive 60% off MRSP on all our company websites, in addition to discount programs from many outdoor industry companies through Pro-Deals. Each year, every employee receives a $200 allowance to buy any company product, plus you still get the discount on any items purchased. Exxel offers time off in vacation, sick and Holiday pay.
Auto-ApplyGeneral Manager
Customer service manager job in West Point, MS
Job Description
To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication.
If you're an experienced restaurant or retail manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity.
WHAT ARE WE LOOKING FOR?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You have at least 3 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results.
You're all about creating a great place to work for your team.
You want to make your customer's day and it shows in the way you are a “customer service maniac”
We have a GREAT culture and look for GREAT people to add to our family. You are honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life.
You set high standards for yourself and for your people.
You're up for a challenge. You love the excitement of the restaurant business and know every day is different.
You're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
If you want a management career with an innovative company, look no further than Pizza Hut. Apply today!
A QUICK NOTE ON SAFETY
At Pizza Hut, we are passionate about the health and safety of our team members and our customers. In addition to our already high standards of rigorous cleaning and sanitizing, we have introduced new methods, such as curbside carryout and contactless delivery, to help ensure the safety of everyone in our communities. You will be asked to participate in pre-shift temperature screenings and symptom checks, and to wear a mask during your shift. All protocols will be in accordance with local, state and federal guidelines and will be extended to the interview process.
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
General Manager
Customer service manager job in Starkville, MS
Job Description
General Manager
You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction.
Building, developing, and mentoring your sales team.
Working through teams to teach, coach and follow our sales process with Every Guest Every Time
Attracting and retaining top caliber employees.
Brand advocate for Victra
Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.
Developing and implementing sales tools and initiatives.
Maintaining the performance of your store by running retail inventory compliance.
Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.
Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base.
Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
Owning all guest escalations and providing a timely resolution.
Clearly communicating company objectives and priorities to team members and providing timely follow up.
Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs.
Here's what we can offer you in exchange for your world-class work:
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
Compensation
Base Pay: $43,888.00
Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $83216 per year per year for this role.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
Management experience in a commissions-based sales environment.
Proven track record of achieving challenging team and individual sales goals.
Balanced multiple opposing priorities in a multifaceted environment.
Set goals, evaluated performance, and developed a high performing team.
Basic interview skills and enhanced staffing knowledge.
High school diploma or GED.
One or more years of customer service, preferably in a retail or sales environment.
Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
At least 18 years of age
Legally authorized to work in the United States
Physical Requirements
Ability to lift ten pounds.
Ability to stand for long periods of time
Training Requirements
All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
General Manager
Customer service manager job in Starkville, MS
You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction.
* Building, developing, and mentoring your sales team.
* Working through teams to teach, coach and follow our sales process with Every Guest Every Time
* Attracting and retaining top caliber employees.
* Brand advocate for Victra
* Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
* Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
* Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.
* Developing and implementing sales tools and initiatives.
* Maintaining the performance of your store by running retail inventory compliance.
* Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.
* Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base.
* Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
* Owning all guest escalations and providing a timely resolution.
* Clearly communicating company objectives and priorities to team members and providing timely follow up.
* Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs.
Here's what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Frequent Contests
* Career Advancement Opportunities
Compensation
Base Pay: $43,888.00
Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $83216 per year for this role.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
* 1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
* Management experience in a commissions-based sales environment.
* Proven track record of achieving challenging team and individual sales goals.
* Balanced multiple opposing priorities in a multifaceted environment.
* Set goals, evaluated performance, and developed a high performing team.
* Basic interview skills and enhanced staffing knowledge.
* High school diploma or GED.
* One or more years of customer service, preferably in a retail or sales environment.
* Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift ten pounds.
* Ability to stand for long periods of time
Training Requirements
All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
General Manager 4 - Food
Customer service manager job in Fulton, MS
Role OverviewSodexo Campus Services is looking for a General Manager 4 to join our team at one of our high profile account at Itawamba Community College in Fulton, MI. Itawamba Community College has facilities in Fulton, Tupelo, and Belden, MS. This is a hands on position, and the ideal candidate will have high energy and a passion for Food Services! With locations in Fulton, Tupelo and Belden and a wide variety of scheduling options, ICC's priority is to meet the needs of all students.
With a four-year degree or one- or two-year early career program options, ICC provides an excellent start.
The College operates dining halls on both the Fulton and Tupelo campuses, the dining hall serves meals Sunday afternoon through Friday lunch while the College is in session on the Fulton Campus.
It is closed during holidays.
All students living in residence halls are required to purchase a meal plan for each boarding period.
ON the Fulton campus we also operate a Chick-fil-A as well as a Retail Grill location.
Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions.
Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.
Incentives*Relocation Assistance Available*What You'll Dohave oversight of day-to-day operations;deliver high quality food service;achieve company and client financial targets and goals; develop and maintain client and customer relationships;develop strategic plans;create a positive environment; and/orensure Sodexo standards are met.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringhave a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; have culinary production experience and a strong background in safety and sanitation compliance; can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/ordemonstrate working knowledge of Food Management Systems and is proficient in computer skills and report management experience.
This does not apply to external candidates.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 5 years Minimum Functional Experience - 5 years
Event Services Supervisor
Customer service manager job in Starkville, MS
To coordinate and supervise the activities of Event Services employees involved in the set-up of on and off campus activities.
Salary Grade: 11
Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.
Essential Duties and Responsibilities:
The following examples are intended as illustrations only of the various types of duties assigned in positions allocated to this classification. The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.
1. Supervises employees and student workers in setting up facilities for meetings, concerts, banquets and other events.
2. Supervises the set up and breakdown of various size tents for campus activities.
3. Coordinates proper staffing for assigned duties.
4. Verifies that adequate and proper supplies are available to carry out assigned tasks.
5. Maintains inventory of equipment.
6. Interviews and hires staff; train employees.
7. Coordinates department moves.
10. Assists Event Services coordinator with inventory
11. Event Services Fleet Manager
12. Purchasing of equipment with approval by Coordinator and Senior Coordinator
13. Building Manager of Event Services offsite facility
14. Audio Video Backup for Union/Event Services Crew with sound engineering experience
15. Member of Emergency Management Team Union/Event Services
16. Other duties as assigned
Minimum Qualifications:
1. High school education or equivalent.
2. Three years of related supervisory working experience.
3. Organizational skills and the ability to effectively deal with people.
4. Willingness to work long hours.
-or- Any equivalent combination of experience, education, and/or training approved by the Human Resources Department
Working Conditions and Physical Effort
Frequent Night and Weekends
Must be able to lift and carry minimum of 50lbs
Instructions for Applying:
Link to apply: ***********************************
Equal Employment Opportunity Statement:
MSU is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, religion, national origin, disability, age, sexual orientation, genetic information, pregnancy, gender identity, status as a U.S. veteran, and/or any other status protected by applicable law. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our student population.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************.
If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.