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Customer service specialist jobs in Athens, GA - 742 jobs

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  • Customer Service Specialist

    Firstpro 360 4.5company rating

    Customer service specialist job in Norcross, GA

    Growing and highly stable company has an immediate need for a Customer Service Specialist to handle inbound ticket queue and phone support while also providing face-to-face customer assistance . In this role, you must have experience working in a high-volume call center environment, handling around 40 instances a day via in-person interaction (high percentage will be face to face), phone, chat, and email promptly and professionally. Duties include general customer service, troubleshooting issues, resolving delivery miscues, answering questions about the customer's account, etc. You must be able to clear a drug and background screening. *Must live in the metro Atlanta area and be able to commute to the office five days a week, working 7:00 AM-4:00 PM* Requirements: 3+ years' experience working in a high volume call center environment. MUST have excellent speaking skills, professional demeanor, and a positive attitude. Can fully clear a 10-panel drug screen and criminal background check. Good job stability required; no job hoppers. Very patient and empathetic in external customer communication.
    $25k-32k yearly est. 6d ago
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  • Customer Care Representative

    Habasit 4.3company rating

    Customer service specialist job in Suwanee, GA

    About Us A career-defining opportunity Habasit America, a subsidiary of the Swiss-based Habasit Group, has thrived for over 50 years thanks to our people and culture. We have seven locations across the US, including our regional headquarters in Suwanee, Georgia. At Habasit, we value quality, continuous improvement, and entrepreneurship-qualities that make this a great place to launch or grow your career. You won't just join any team-you'll be part of a highly collaborative, problem-solving group where your contributions truly matter. Habasit America is a leader in conveyor and power transmission belting, supporting companies you rely on daily. Our belting solutions can be found in businesses in every industry, from major food processing companies to the treadmill belts at your local gym. Whether you're building, designing, or selling, you'll help keep businesses in motion. Job Summary As a Customer Care Representative at Habasit, you will assist customers by processing orders, handling quotes, and resolving inquiries. You'll communicate regularly with customers to keep them updated on their orders and work with internal teams to address any challenges. Your role is key to ensuring smooth operations and maintaining customer satisfaction in our fast-paced industry. Essential Duties and Responsibilities Provide professional, friendly customer assistance and resolve inquiries or complaints. Process customer orders and quotes accurately and on time. Proactively communicate order status, lead times, and delays to customers. Address and resolve customer inquiries, such as out-of-stock situations or order discrepancies. Handle returns, generate RMAs, and process corrective orders when needed. Collaborate with internal teams, including production and shipping, to meet customer needs. Support sales teams by assisting with customer requests and providing updates. Identify opportunities to upsell or offer additional products to customers. Manage relationships with key customer accounts. Maintain thorough knowledge of company products, policies, and procedures. Benefits We Offer Medical insurance Dental insurance Vision insurance Tuition assistance Disability insurance Competitive 401(k) with 100% employer match up to a 6% contribution Gym membership reimbursement Generous number of paid time off (PTO) days A family-like atmosphere where your voice is heard A sense of accomplishment in your daily work Opportunities for promotions and career growth What You Need to Be Successful Preferred - High Competency with MS Word, Excel, PowerPoint, and CRM Applications Preferred - High Competency with customer service inquiries Preferred - Bachelor's Degree in Business Administration, Marketing, or a related field Preferred - 5 years experience in customer service, sales, and/or marketing Preferred - 2 years experience with ERP software We Are an Equal Opportunity Employer To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements/preferences listed represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $30k-34k yearly est. 1d ago
  • Client Management Specialist

    Hire Score LLC

    Customer service specialist job in Duluth, GA

    Work for a leader in the custom packaging industry with an amazing culture and a collaborative team! Flexibility to work hybrid, 3 days in office and 2 days remote, after training. What will I do? As a Client Management Specialist, you will work closely with clients, suppliers, sales and internal teams to best meet client needs. This role assists with managing client product and business portfolios including creating client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets. The Client Management Specialist is the primary person responsible for following and managing an order from inception to payment. Communication, detail orientation, accountability, positivity, and time management are key to success. Ensure client portfolios and sales teams align to and emulate the company's policies, procedures, and behavioral expectations. Leading with quality and heart in every interaction. Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers. Assist with initiating quotes in support of client product requests. Receive, process and place client orders including scheduling shipment of goods via land, air and or sea. Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans. Within the ERP system, capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse. Partner with Corporate Depts to ensure orders are processed for billing in a timely manner Requirements: Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools - such as Microsoft Teams, Webex and Zoom. ERP (Enterprise Resource Planning) system experience required. Experience in a corporate sales and service environment is preferred. This role offers the opportunity to work a hybrid working model following training. Submit your resume today!
    $35k-60k yearly est. 6d ago
  • Customer Service Clerk

    R+L Carriers 4.3company rating

    Customer service specialist job in Talmo, GA

    R+L Carriers is seeking a Customer Service Representative to work at our Talmo, GA Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. You will be required to work in Ellenwood or Marietta temporarily until the opening of Talmo, which is projected to open in March 2026. Customer Service Representative, Starting at $18.50 hr You will be required to work in Ellenwood or Marietta temporarily until the opening of Talmo, which is projected to open in March 2026. Full-Time, Monday - Friday, Various Shifts Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click her to learn more about our employee resorts Company Culture R+L Carriers - Women in Trucking R+L Carriers is seeking a Customer Service Representative to work at our Talmo, GA Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. Requirements: * Strong communication/telephone skills * Able to work in a fast-paced environment * Strong critical thinking skills * Ability to deal with potentially stressful situations * General office and customer service experience * Basic knowledge or Windows, Outlook and other Microsoft products * Ability to type 30+ WPM Preferred: * 2+ years of experience as a clerk or similar role in a fast pace environment * Freight logistics experience Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application
    $18.5 hourly 16d ago
  • Parks Customer Service Associate- Campgrounds

    Hall County 4.1company rating

    Customer service specialist job in Gainesville, GA

    is for the Campgrounds Evenings and weekends may be required To provide a variety of customer service responsibilities, to include answering phones, greeting customers, providing information and assistance regarding services, procedures, facilities, reservations, program registration, fees, addressing customer concerns, or other issues. Provide clerical and light administrative office tasks, collection of fees or monies, opening and closing facilities, light facilities maintenance, setting up and breaking down of events, maintaining safety and security, and other duties relative to Parks operations and events. MAJOR JOB RESPONSIBILITIES: When Assigned to Front Desk: Provides excellent customer service by greeting visitors and providing information to customer inquiries and requests. Assists customers with program registration, community center membership, fee collection, and reservations. Answers telephone and routes calls to appropriate parties and takes messages as needed. Receives and sorts mail; distributes to appropriate parties. Light typing and word processing to include emails, orders, memos, and other business documents. When Assigned to Facilities Supervision: Responsible for opening and closing facility, which includes scheduled events, facility rentals, evening and weekends. Monitors facility and maintains order. Sets up and breaks down room and event set up for customers. Provides assistance and customer service to the public during events. Monitors complex for, and maintains safety and security. Performs light maintenance to ensure complex is neat and orderly. Assists Facility Coordinator with clerical and administrative duties as needed. When Assigned to Gatekeeping: Provides excellent customer service by greeting guests, and providing information to customer inquiries and requests. Answers telephone and routes calls to appropriate parties and takes messages as needed. Responsible for handling reservations for campsites, pavilions, event centers. Responsible for entering reservation information into computerized reservation system. Monetary responsibilities to include handling and accounting for all fees collected for reservations, general admission fees, and all concession sales; must be able to use cash register and credit/debit card transactions. Performs accounting functions to include daily deposits, pavilion rentals and reservations, monetary recordkeeping. Monitors and maintains safety, security, and control of park access. Is knowledgeable on rules and regulations for a multi-use park with both camping and day use visitors. Responsible for working independently with limited supervision. MATERIALS AND EQUIPMENT USED: Personal Computer Parks Reservation Software Telephone Switchboard Copy/Fax Machine Credit/Debit Card Terminal Cash Register Camera and I.D./Membership Card Software Light Housekeeping Equipment such as vacuum/broom/mop MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: High School Diploma or GED, or equivalent Any combination of education, experience, or skill, which provides the minimum level of qualifications stated above. Licenses and Certifications: Valid Class C driver's license and satisfactory Motor Vehicle Record (MVR). Knowledge, Skills and Abilities: General computer skills to include Microsoft programs, email, and Parks specific reservation software. Ability to work nights, holidays and weekends. Excellent customer service and telephone skills to include anticipating needs of customers for information. Ability to communicate tactfully and courteously with the public and staff members. Skill in operating a switchboard and receiving/routing multiple telephone calls efficiently and tactfully. Clerical skills to include light typing and word processing, filing, recordkeeping Basic accounting skills to include handling monies and collecting and accounting for fees, reservations, concession sales, general admission, membership, recordkeeping, cash/credit/debit card transactions, and daily deposits. Knowledge of building, grounds, and security systems. Problem solving skills. Ability to work independently. ADA Minimum Qualifications Physical Ability: Essential functions of this position continuously require the ability to remain in a stationary position (sitting or standing); operate a computer and other office machinery, such as a calculator, copier, printer, telephone. Incumbents must continuously be able to think analytically; handle stress and emotion; concentrate on tasks. Remember names, and other details; examine and observe details; make decisions, and adjust to change. Incumbents must also continuously direct others, meet deadlines, stay organized, use math/calculations, use a keyboard/type. Essential functions frequently require the ability to move about inside the complex and move and transport items up to 20 lbs.; ability to bend body downward and forward by bending spine and legs. And twisting at the waist, hips, or knees; reach overhead, push, pull, and repetively use hands, arms, legs. Incumbents are frequently required to be on-call and work irregular hours. Sensory Requirements: Essential functions regularly require the ability to use effective verbal and written communication; and use of hand/eye coordination and fine manipulation to use equipment. Environmental Factors: Essential functions of this position continuously require the ability to work with others or work alone. This class specification should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this specification.
    $21k-28k yearly est. Auto-Apply 24d ago
  • Customer Service Professional

    Square Communications 4.2company rating

    Customer service specialist job in Lawrenceville, GA

    Title: Customer Support Professional "CSP" Functions: Customer Service Professional answers customer questions and resolves issues over the telephone for Fortune 500 and mid-level companies. Restricted States: California, Connecticut, Massachusetts, Maryland, Oregon, Wisconsin and New York (Due to strict work from home regulations we don't do business in these States) Responsibilities: Must be available to take calls, be productive, and engage in positive interactions, effectively meet the needs of the Customer while reinforcing trust and taking into consideration the Customer's time and availability. Will create customer loyalty by serving as a brand spokesperson while demonstrating a variety of selling techniques resulting in sales of our products and services. Will identify our customers' needs by asking clarifying questions to effectively promote clients' products and services, and articulate the features and benefits in a competitive manner through successful negotiations. Take action to proactively learn new information, report Customers ' impacting concerns. Think outside the box on Customer resolutions and share best practices with others. Benefits: Monthly bonuses. Choose your own schedule. (15 Hours Minimum Per Week) Work part-time or full-time. Work remotely No cold calling. All inbound and outbound calls We fully train and support. Requirements: Experience with computers, keyboarding is required. Demonstrated excellent verbal and written communication skills along with basic practical math, reading and comprehension abilities. Ability to work a minimum of 15 hours a week Hardwired Internet & USB headset. Compensation: Hourly: $9.50 - $15.00 (Pay Is Based On Placement.) Alpharetta, Georgia 30009
    $9.5-15 hourly Auto-Apply 60d+ ago
  • Owners Rep - Data Center Scheduler

    Pkaza

    Customer service specialist job in Buckhead, GA

    Senior Scheduler - Mission Critical / Data Center - Buckhead, GA This opportunity is with a leading provider of mission-critical data center solutions acting as an Owner's Representative for Design/Build Oversight of DC Colocation and Hyperscale projects. This firm delivers custom-fit life cycle services that support the operational needs of enterprise, colocation, and hyperscale data center clients nationwide. This career-growth-minded opportunity offers exciting projects incorporating cutting-edge technology and innovation, competitive salaries, and top-tier benefits. We are seeking a Senior Scheduler to support scheduling and planning efforts for mission-critical data center construction projects. The ideal candidate will have deep expertise in project scheduling, cross-functional coordination, and the ability to manage complex, phased construction timelines. This individual will lead scheduling strategy, mentor a team of consultants, and play a key role in integrating design, procurement, and commissioning schedules into an actionable execution plan. Strong communication, technical proficiency, and a strategic mindset are key to success in this role. Responsibilities: Create detailed project schedules during planning and design phases, including milestones, permitting, long-lead procurement, and phased delivery timelines Develop and maintain baseline schedules that align with project delivery strategy, including fast-track and parallel commissioning models Perform risk assessments and “what-if” scenario analysis to identify schedule threats and define mitigation strategies Lead and mentor a team of remote consultants, supporting their development and optimizing workload Collaborate with design, procurement, and cost teams to ensure accurate timeline integration and resource alignment Maintain live project schedules throughout execution, tracking progress, changes, and critical path activities Manage commissioning timelines across multiple systems including mechanical, electrical, and IT system turnovers Leverage scheduling tools such as MS Project and Procore to drive real-time project visibility and performance Conduct critical path analysis, schedule reviews, and coordination meetings with project teams and stakeholders Facilitate client meetings, Quarterly Business Reviews, and alignment sessions to communicate scheduling progress and adjust project priorities Qualifications: 5-10+ years of experience in data center construction scheduling or project management Advanced proficiency in scheduling software - MS Project required; P6 experience a plus Experience with phased delivery models and early equipment procurement in mission-critical environments Strong understanding of how scheduling interfaces with cost, procurement, risk, and change management Experience developing integrated schedules across multiple trades and cross-functional stakeholders Ability to lead schedule review meetings, recovery planning workshops, and commissioning coordination Hands-on field construction experience and understanding of jobsite dynamics Excellent communication, documentation, and presentation skills Ability to work independently and manage multiple priorities in a fast-paced environment Previous experience in the data center / mission-critical industry is required Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation, Corps of Engineers; Air Force - Power Production; Generator Techs; Maritime, Coast Guard, Army National Guard, etc.) Submittal Instructions: Please apply directly by clicking the link below, alternatively you can forward your resume directly to: ************************************** After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, *************************** If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate
    $26k-33k yearly est. Easy Apply 60d+ ago
  • Phlebotomist Specialist-Client Office

    Labcorp 4.5company rating

    Customer service specialist job in Cumming, GA

    **At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!** We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. *** QUARTERLY INCENTIVE BONUS PROGRAM** PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.** **Work Schedule:** **Monday-Thursday 8:15am -5:45pm with 1 hour lunch break** **Friday 8:00am-12:15pm (No Lunch Break)** The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management. **Work Location: Cumming, GA** _This position does not requires you to be fully vaccinated against COVID-19._ **Job Responsibilities:** + Perform blood collections by venipuncture and capillary techniques for all age groups. + Collect specimens for drug screens, paternity tests, alcohol tests etc. + Perform data entry of patient information in an accurate and timely manner. + Process billing information and collect payments when required. + Prepare all collected specimens for testing and analysis. + Maintain patient and specimen information logs. + Provide superior customer service to all patients. + Administrative and clerical duties as necessary + Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures, + Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner, + Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations, + Verifying or recording identity of patient or donor and converses with patient or donor. + Maintaining Refrigerator and Freezer temperatures. + Maintain a safe, secure, and healthy work environment, + Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures. + Travel to additional sites when needed. **Job Requirements:** + High school diploma or equivalent + Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required (2 years required) Spanish Speaking preferred) + Proven track record in providing exceptional customer service + Strong communication skills; both written and verbal + Ability to work independently or in a team environment + Comfortable working under minimal supervision + Reliable transportation required + Flexibility to work overtime as needed + Able to pass a standardized color blindness test **If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
    $34k-51k yearly est. 58d ago
  • Route Support Service Professional

    Nw Exterminating Co

    Customer service specialist job in Monroe, GA

    Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! Do you enjoy working outdoors, solving unique challenges, climbing ladders, and helping people? We do too! At Northwest Exterminating, we're dedicated to creating extraordinary experiences and growth opportunities for our team. If you're looking for a rewarding career with a supportive company, this could be the perfect match for you. Whether you're experienced or not, we offer comprehensive training to help you succeed! Ready to take the next step in your career? Apply in minutes from your mobile phone! Starting Hourly Range $17-$18 Responsibilities With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits. Back to you. Are you a hard worker who thrives in a fast-paced environment? Can you follow directions, adapt to change, and problem-solve with a positive attitude? If so, you're a great fit for this role. Why You'll Love Being a Route Support Professional at Northwest: * Outdoor, Independent Work: Say goodbye to being stuck at a desk! As a Wildlife Technician, you'll be on the move-working independently and directly interacting with customers in your community. You'll help protect homes, businesses, and families while growing your career with clear advancement opportunities. * Training & Support: We provide top-tier training to set you up for success. No prior experience? We've got you covered! You'll start with comprehensive training and quickly take the lead with your own customers. * Strong Team Community: Northwest Exterminating is about building lasting relationships-both with our teammates and the communities we serve. Our employees give back through our Good Deeds Team and more! Your Responsibilities: * Customer Relationships: Build strong connections with internal and external customers, creating "Customers for Life." * Support the Team: Assist service professionals with pest control, mosquito treatments, and termite inspections. You'll work on pre- and post-construction termite treatments and monitor termite bait systems. * Customer Problem-Solving: Anticipate and address customer needs, providing tailored solutions that ensure ongoing satisfaction. * Work Safely and Efficiently: Adhere to safety standards and regulations while operating company equipment and vehicles. Apply pest control products in compliance with label standards. * Collaborate for Excellence: Partner with internal teams like customer service, sales, and management to ensure exceptional customer experiences. What We Expect from You: * Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care. * As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction. What We Offer: * Starting Hourly Range $17-$18, a company vehicle, and a company cell phone. * Comprehensive benefits package including medical, dental, vision, maternity, and life insurance. * 401(k) plan with company match, employee stock purchase plan. * Paid vacation, holidays, and sick leave. * Employee discounts. * Industry-leading, quality training program. Why Choose Northwest Exterminating? You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself! Qualifications What You Need to Succeed: * High School Diploma or equivalent required * No prior experience necessary! * Must be at least 18 years of age * Valid driver's license required * Ability to work independently and manage route-based assignments Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Lift and carry up to 50 lbs. * Comfortable working in confined spaces (crawl spaces, attics, rooftops, etc.) * Ability to work independently and manage route-based assignments * Ability to work in all weather conditions Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer What You Need to Succeed: * High School Diploma or equivalent required * No prior experience necessary! * Must be at least 18 years of age * Valid driver's license required * Ability to work independently and manage route-based assignments Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Lift and carry up to 50 lbs. * Comfortable working in confined spaces (crawl spaces, attics, rooftops, etc.) * Ability to work independently and manage route-based assignments * Ability to work in all weather conditions Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits. Back to you. Are you a hard worker who thrives in a fast-paced environment? Can you follow directions, adapt to change, and problem-solve with a positive attitude? If so, you're a great fit for this role. Why You'll Love Being a Route Support Professional at Northwest: * Outdoor, Independent Work: Say goodbye to being stuck at a desk! As a Wildlife Technician, you'll be on the move-working independently and directly interacting with customers in your community. You'll help protect homes, businesses, and families while growing your career with clear advancement opportunities. * Training & Support: We provide top-tier training to set you up for success. No prior experience? We've got you covered! You'll start with comprehensive training and quickly take the lead with your own customers. * Strong Team Community: Northwest Exterminating is about building lasting relationships-both with our teammates and the communities we serve. Our employees give back through our Good Deeds Team and more! Your Responsibilities: * Customer Relationships: Build strong connections with internal and external customers, creating "Customers for Life." * Support the Team: Assist service professionals with pest control, mosquito treatments, and termite inspections. You'll work on pre- and post-construction termite treatments and monitor termite bait systems. * Customer Problem-Solving: Anticipate and address customer needs, providing tailored solutions that ensure ongoing satisfaction. * Work Safely and Efficiently: Adhere to safety standards and regulations while operating company equipment and vehicles. Apply pest control products in compliance with label standards. * Collaborate for Excellence: Partner with internal teams like customer service, sales, and management to ensure exceptional customer experiences. What We Expect from You: * Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care. * As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction. What We Offer: * Starting Hourly Range $17-$18, a company vehicle, and a company cell phone. * Comprehensive benefits package including medical, dental, vision, maternity, and life insurance. * 401(k) plan with company match, employee stock purchase plan. * Paid vacation, holidays, and sick leave. * Employee discounts. * Industry-leading, quality training program. Why Choose Northwest Exterminating? You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!
    $17-18 hourly 24d ago
  • Client Performance Specialist - Athens Radio

    Cox Media Group 4.7company rating

    Customer service specialist job in Watkinsville, GA

    The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers. This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed. Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key. Essential Duties and Responsibilities * Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs * Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details * Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps * Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders * Provide leadership and facilitation for continuously improving the quality of service and campaign results for our local markets and clients * Responsible for trafficking, monitoring, and reporting on digital owned & operated campaigns * Quality assurance on work performed by our corporate team * Leverage storytelling skills to build exceptional customer reports Minimum Qualifications * Basic knowledge of digital marketing * Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables * Knowledge of attribution and omni-channel efforts, understanding how all marketing channels work together to drive results * Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities * Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations * Excellent written and verbal communication skills are necessary for effectively managing performance * Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them * Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations * Ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly Preferred Qualifications * 2-4 years of experience working in a digital advertising operations role, working with sales and marketers * 2-4 years of experience in campaign and performance management * SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development * Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc. * Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI About Cox Media Group CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit ********************* Req #: 2011 #LI-Onsite CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people. At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values - Teamwork, Diversity, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference. If you are currently a CMG employee, please log into THRIVE to access our internal career center. Nearest Major Market: Athens Apply now
    $59k-69k yearly est. 51d ago
  • Customer Service Advisor - Cumming

    Piedmont Lube Centers LLC

    Customer service specialist job in Cumming, GA

    Job DescriptionSalary: Up to $16/hour Full-Time | Entry-Level Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system. . What Youll Do: Greet customers in a friendly, professional manner Perform service reviews and clearly explain recommended maintenance Accurately enter service information and process transactions using the POS system Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses Assist in performing oil changes and other routine preventive maintenance Recommend additional services based on inspection findings and vehicle needs Support opening and closing duties as assigned Maintain a clean, safe, and organized service area Adhere to all safety procedures, company policies, and industry standards Assist in training and mentoring team members as needed Requirements: Strong communication and interpersonal skills Friendly, high-energy, and team-oriented Weekend availability required Sales experience or aptitude preferred Valid drivers license and reliable transportation Emissions certification and/or general auto repair experience is a plus Must be able to lift up to 50lbs and work in varying temperatures and noise levels What We Offer Guaranteed Weekly Base Pay Medical, Dental, and Vision Insurance Options 401(k) Retirement Plan with Company Match Paid Vacation and Holidays Uniforms Provided Paid On-the-Job Training Team Environment with Long-Term Career Growth Potential
    $16 hourly 21d ago
  • Customer Service Advisor - Cumming

    Valvoline Express Care

    Customer service specialist job in Cumming, GA

    Up to $16/hour Full-Time | Entry-Level Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system. . What You'll Do: Greet customers in a friendly, professional manner Perform service reviews and clearly explain recommended maintenance Accurately enter service information and process transactions using the POS system Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses Assist in performing oil changes and other routine preventive maintenance Recommend additional services based on inspection findings and vehicle needs Support opening and closing duties as assigned Maintain a clean, safe, and organized service area Adhere to all safety procedures, company policies, and industry standards Assist in training and mentoring team members as needed Requirements: Strong communication and interpersonal skills Friendly, high-energy, and team-oriented Weekend availability required Sales experience or aptitude preferred Valid driver's license and reliable transportation Emissions certification and/or general auto repair experience is a plus Must be able to lift up to 50lbs and work in varying temperatures and noise levels What We Offer Guaranteed Weekly Base Pay Medical, Dental, and Vision Insurance Options 401(k) Retirement Plan with Company Match Paid Vacation and Holidays Uniforms Provided Paid On-the-Job Training Team Environment with Long-Term Career Growth Potential
    $16 hourly 60d+ ago
  • Automotive Customer Service Advisor - 2121

    Tupeloms

    Customer service specialist job in Stone Mountain, GA

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Bilingual preferred Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $25k-32k yearly est. 2d ago
  • Customer Service

    Premier Rental Purchase

    Customer service specialist job in Snellville, GA

    General Purpose: Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management. Essential Duties: Responsible for assisting in the maintenance of company Standards of Operation. Maintain accounts on the assigned route to non-renewed percentages that are at or below the company's weekly close / open standard. Company standard 8.9% overall credit Friday/Saturday with the standard of 13.9% credit on Thursday. Responsible for delivery, retrieval, relocation, and service calls on rented (lease) merchandise. Collects monies from delivery of merchandise and from collection home visits. Provides security of monies while in the field. Maintains rented or leased units by making minor repairs when necessary or if major repairs are needed make sure unit is returned to our service department for repair. When the unit is repaired return the product to the customer's residence promptly. Reviews DAP to be sure each item, model, and serial numbers match the Rental (lease) Agreement and the product that is being delivered. Answers the phone by the third ring in a pleasant and professional manner. Returned merchandise, including all remotes, manuals, or other accessories, is returned to store stock. Carefully check rental (lease) returns and promptly refurbish to “like new” condition. Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner. Handles customer service issues in a professional and timely manner. Maintain the assigned vehicle in proper working condition and appearance. Maintains proper care and security of inventory during transport. Other Duties: Responsible for cleanliness of the back room and the assigned company vehicle. Responsible for helping receive new merchandise. Additional duties, as time permits include: Take customer order forms for the customers Verify customer order forms Assist in store cleaning Assists the Store Manager and immediate supervisor in obtaining daily, weekly, and monthly goals. Requirements: High school diploma, GED, or equivalent work experience. Must have a valid driver's license and maintain driving record in compliance with company standards. Must be able to lift and carry loads up to seventy-five (75) pounds Compensation: $15.00 - $18.00 per hour Premier Rental-Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today's world. We offer a program with unique features focused on improving our customers' lifestyles while adhering to their budget. Our team members make this possible and their respect for our customers is pivotal in developing great customer relationships. At the same time, Premier is focused on providing its franchisees and their team with the guidance and support services they need to increase unit-level revenues and profits and maintain high-level operational standards. At the foundation of Premier's excellent performance are our core values: Respect, Listen, and Respond Compassion with Accountability Integrity Above All Together We Succeed As an organization, we strive to conduct our business activities with these core values at the heart of every decision and interaction. Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry. I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $15-18 hourly Auto-Apply 60d+ ago
  • Client Experience Specialist

    Douglas Blevins Agency

    Customer service specialist job in Loganville, GA

    Job DescriptionBenefits: Opportunity for advancement Competitive salary Paid time off Profit sharing Training & development Employee discounts ALFA INSURANCE - DOUG BLEVINS AGENCY & ASSOCIATES *Hall of Fame Inductee Agency* ************************* Benefits/Perks Competitive compensation Annual incentive reward trip to beautiful destinations in the southeast Continuous training and industry leading development throughout your career with the agency Opportunities for advancement and a winning culture Discounts on your auto insurance (underwriting approval required) and much more. Company Overview Alfa Insurance is an outgrowth of the Alabama Farmers Federation, Alfa Insurance Companies began in 1946. Since then, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. Alfa and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states. Working for Alfa Insurance is more than just servicing customers and selling insurance. Its making a difference in the lives of your policyholders and the community. Its creating lifelong relationships. Its about being there when it matters most and protecting those things that are most important. Its becoming part of a well-respected company that is based on faith, family, community and integrity. Job Summary Customer Services Representatives at ALFA INSURANCE *Hall Of Fame* - DOUG BLEVINS AGENCY & ASSOCIATES are award winning team players that take exceptional pride in the company they represent, the products they sell and in providing an excellent client experience. They assist the agent in providing exceptional personal service to policy holders and clerical function necessary to service our existing customers as well as striving to increase our culture and standard. Many Alfa insurance agents are independent contractors. These agents are not employees of Alfa Insurance. Staff for independent contractor agents will be employees of the agent and not Alfa Insurance. This role at our agency would consist of answering phones, administrative tasks, assisting clients, insuring client relationships are handled to our standard, etc. More information on our accolades and award winning agency and team can be found at ************************* Responsibilities Responsible for concierge style client assistance, handling policy holder inquiries, documenting requests and completing changes, accept and process premiums. Service to policy holders includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment. Provide support to the agent and service center staff as needed. Make decisions to determine applicant insurability and placement using competent skills in binding and processing applications. Ensure effective operation of the service center including but not limited to: reports, documentation, and mail distribution. Qualifications A high school diploma or equivalent required Ability to attain Property and Casualty Insurance license Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures Team player with a positive, professional attitude.
    $35k-60k yearly est. 28d ago
  • Customer Service Attendant Floater

    Careers Opportunities at AVI Foodsystems

    Customer service specialist job in Norcross, GA

    AVI Foodsystems is looking for an energetic and optimistic team member to immediately fill the role of Customer Service Attendant Floater, Full-time. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Install and remove new and existing vending equipment Complete minor vending equipment repairs Test and monitor vending equipment to ensure proper function Fill vending machines with merchandise in a manner conducive to sales Encourage good customer relations through product promotion Rotate perishable merchandise and minimize waste Assist Mechanics, Drivers, and Customer Service Attendants as needed Perform any other duties as specified by management Requirements: Maintain an acceptable driving record Maintain a negative drug test result throughout term of employment Previous utility or vending experience is helpful, but not necessary Able to complete all paperwork in a timely manner Benefits: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities We conduct pre-employment drug testing. EOE
    $22k-30k yearly est. 24d ago
  • Call Center Operator _Sports Betting

    Intralot Inc.

    Customer service specialist job in Duluth, GA

    Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. *Must be available to work Nights and Weekends* Education, Training and Experience High school diploma or equivalent training and experience. 3 years customer service experience, preferably in a technical call center environment Call tracking system experience Outstanding verbal communication skills and a positive attitude Relevant experience and/or knowledge in the Sports Betting or gaming industries. Previous sales experience preferred Knowledge, Skills and Abilities Working knowledge of tracking software Technical customer service skills Basic computer skills, including Microsoft Word and Excel Excellent telephone etiquette Ability to handle being rejected and remain calm and collected Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Handle Chat Support, Inbound calls and answer emails from customers. Ensure high quality service for our customers, including escalation of issues as per our internal processes and procedures Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support. Delivering a high level of customer service to players regarding their queries and inform them about promotions and other products Engage potential customers in dialogue that open opportunities Support and guide customers with all requests and escalating and following up when necessary. Meet company expectation for excellent customer service Maintain a friendly, professional tone at all times Function as part of the team with sincere enthusiasm Take relevant notes on all call for future use and enter into database Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc is an Equal Opportunity Employer
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Phlebotomist Specialist-Client Office

    Labcorp 4.5company rating

    Customer service specialist job in Cumming, GA

    **At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!** We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. *** QUARTERLY INCENTIVE BONUS PROGRAM** PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.** All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. **Work Schedule:** **Monday-Thursday 8:15am-5:45pm with 1 hour lunch break** **Friday 8:00-12:15pm no lunch break** The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management. **Work Location: Cumming, GA** _This position does not requires you to be fully vaccinated against COVID-19._ **Job Responsibilities:** + Perform blood collections by venipuncture and capillary techniques for all age groups. + Collect specimens for drug screens, paternity tests, alcohol tests etc. + Perform data entry of patient information in an accurate and timely manner. + Process billing information and collect payments when required. + Prepare all collected specimens for testing and analysis. + Maintain patient and specimen information logs. + Provide superior customer service to all patients. + Administrative and clerical duties as necessary + Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures, + Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner, + Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations, + Verifying or recording identity of patient or donor and converses with patient or donor. + Maintaining Refrigerator and Freezer temperatures. + Maintain a safe, secure, and healthy work environment, + Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures. + Travel to additional sites when needed. **Job Requirements:** + High school diploma or equivalent + Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required **(2 years )** + Proven track record in providing exceptional customer service + Strong communication skills; both written and verbal + Ability to work independently or in a team environment + Comfortable working under minimal supervision + Reliable transportation required + Flexibility to work overtime as needed + Able to pass a standardized color blindness test **If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
    $34k-51k yearly est. 58d ago
  • Client Experience Specialist

    Douglas Blevins Agency

    Customer service specialist job in Loganville, GA

    Benefits: Opportunity for advancement Competitive salary Paid time off Profit sharing Training & development Employee discounts ALFA INSURANCE - DOUG BLEVINS AGENCY & ASSOCIATES *Hall of Fame Inductee Agency* ************************* Benefits/Perks Competitive compensation Annual incentive reward trip to beautiful destinations in the southeast Continuous training and industry leading development throughout your career with the agency Opportunities for advancement and a winning culture Discounts on your auto insurance (underwriting approval required) and much more. Company OverviewAlfa Insurance is an outgrowth of the Alabama Farmers Federation, Alfa Insurance Companies began in 1946. Since then, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. Alfa and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states. Working for Alfa Insurance is more than just servicing customers and selling insurance. It's making a difference in the lives of your policyholders and the community. It's creating lifelong relationships. It's about being there when it matters most and protecting those things that are most important. It's becoming part of a well-respected company that is based on faith, family, community and integrity. Job SummaryCustomer Services Representatives at ALFA INSURANCE *Hall Of Fame* - DOUG BLEVINS AGENCY & ASSOCIATES are award winning team players that take exceptional pride in the company they represent, the products they sell and in providing an excellent client experience. They assist the agent in providing exceptional personal service to policy holders and clerical function necessary to service our existing customers as well as striving to increase our culture and standard. Many Alfa insurance agents are independent contractors. These agents are not employees of Alfa Insurance. Staff for independent contractor agents will be employees of the agent and not Alfa Insurance. This role at our agency would consist of answering phones, administrative tasks, assisting clients, insuring client relationships are handled to our standard, etc. More information on our accolades and award winning agency and team can be found at ************************* Responsibilities Responsible for concierge style client assistance, handling policy holder inquiries, documenting requests and completing changes, accept and process premiums. Service to policy holders includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment. Provide support to the agent and service center staff as needed. Make decisions to determine applicant insurability and placement using competent skills in binding and processing applications. Ensure effective operation of the service center including but not limited to: reports, documentation, and mail distribution. Qualifications A high school diploma or equivalent required Ability to attain Property and Casualty Insurance license Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures Team player with a positive, professional attitude. Compensation: $30,000.00 - $40,000.00 per year Alfa Insurance is an outgrowth of the Alabama Farmers Federation, Alfa Insurance Companies began in 1946. Since then, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. Alfa and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states. Working for Alfa Insurance is more than just servicing customers and selling insurance. It's making a difference in the lives of your policyholders and the community. It's creating lifelong relationships. It's about being there when it matters most and protecting those things that are most important. It's becoming part of a well-respected company that is based on faith, family, community and integrity. Many Alfa insurance agents are independent contractors. These agents are not employees of Alfa Insurance . Staff for independent contractor agents will be employees of the agent and not Alfa Insurance .
    $30k-40k yearly Auto-Apply 60d+ ago
  • Call Center Operator

    Intralot Inc.

    Customer service specialist job in Duluth, GA

    Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for all Shifts including nights and weekends. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities: Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages (inbound/outbound) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.
    $24k-32k yearly est. Auto-Apply 56d ago

Learn more about customer service specialist jobs

How much does a customer service specialist earn in Athens, GA?

The average customer service specialist in Athens, GA earns between $23,000 and $38,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.

Average customer service specialist salary in Athens, GA

$29,000

What are the biggest employers of Customer Service Specialists in Athens, GA?

The biggest employers of Customer Service Specialists in Athens, GA are:
  1. University of Georgia Small Business Development Center
  2. Forgefit
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