Customer service specialist jobs in Reading, PA

Recognized as a critical part of our success, our Customer Solutions Expert works as part of a team to provide exceptional customer service and support. This position is the first of several levels of progression designed to allow for continued career and hourly wage growth within the Customer Service Department. The principle responsibility is to learn the concepts necessary in order to ultimately handle incoming and outgoing communication from internal and external customers. In addition, the Customer Solutions Expert responds to basic inquiries and processes orders in an expedient and accurate manner. As the initial skills are learned and demonstrated proficiently, the Customer Solutions Expert is promoted to the next level to continue to acquire and demonstrate more advanced learning. Our Position: Attend training to learn all aspects of the Customer Solutions Expert role in order to demonstrate the different skills necessary for success Learn and navigate multiple system platforms simultaneously through performing basic telephone interactions via our general contact phone line as well as basic order entry Answer general incoming calls and emails relative to customer orders, quotes, inquiries, product related questions and warranty resolutions for two of our four locations Ensure satisfaction by clarifying, researching, and exploring solutions Document order notes in our order platforms Build loyalty with internal and external customers through active listening, consultative relationship building, resourcefulness, and basic knowledge of all product lines Engage in learning on a consistent basis as our business and industry evolves Follow company policies and procedures to ensure efficient and accurate resolution of customer issues Your Qualifications: High school diploma or equivalent required Minimum of 6 months of customer service experience to include order entry Full-time hours Monday through Friday, daytime hours and overtime when required High attention to detail Process orders with accuracy Type to defined department metrics for both speed and accuracy Must demonstrate a patient and professional demeanor and maintain a positive attitude Attendance that meets the company attendance policy is an essential function of the job Proficiency with computers, MS Office software, including email Attain working knowledge of system platforms Professional business communication skills, over the phone and in writing Capable of working independently and within a team structure

Join a purpose-driven team at Caron Treatment Centers, where for nearly 70 years, we've been helping people find a path to recovery from addiction and rebuild their lives. We offer real careers with real opportunities for growth, comprehensive training, and a commitment to work-life balance. Our benefits include generous paid time off, company-paid life and disability insurance, professional growth and development, tuition reimbursement, a competitive 401(k) plan, and robust medical, dental, and vision plans. We're proud to foster a diverse and inclusive environment, with a culture of teamwork, compassion, and dedication to our mission. Start a career that saves lives at a company that values yours! The Development Services Coordinator plays a key role in supporting the organization's fundraising, annual giving, and donor stewardship activities. This position is responsible for processing gifts and acknowledgments, managing tribute notifications, supporting employee campaigns, and coordinating event registrations. The Coordinator maintains accurate donor and event data within the CRM system, generates reports, assists with prospect research, and provides general administrative support to the Development team. This role requires strong attention to detail, excellent organizational skills, and the ability to work collaboratively across departments to ensure efficient and accurate development operations. This position is full time, Monday- Friday. Candidates must have the ability to come to the Wernersville campus a few days per week. Starting salary is between $23-25/hr, depending on experience level. Duties and Responsibilities: Process gifts and acknowledgements for Annual Fund Program related to but not limited to direct mailings and web gifts. Process tribute gifts and provide tribute gift notifications and mail to honorees and families. Provide Employee Campaign support, process acknowledgments. Supports the Development team as needed in following up on outstanding gifts. Coordinate all aspects of events registration. This includes but is not limited to recording information in the CRM system, gift entry, processing acknowledgments, providing weekly reports to event planners, maintaining event documentation, creating and managing event pages in collaboration with Regional Vice Presidents, managing registrations and RSVPs in collaboration with event planners, and closing out all programs and events as needed. Provide periodic reports to the supervisor Track and document patient scholarship letters for Endowed and Restricted Funds Manage returned mail Cross train with Development operations staff to learn all aspects of Development Services. Maintain Development/Alumni Event Calendar/Staff Birthday list Process department invoices Order Office Supplies Support prospect research initiatives as deemed necessary by the Senior Director of Development Collaborates with Database Administrator & Analyst to maintain date integrity, including updating data in CRM on a periodic basis. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Physical Requirements: The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 20 lbs. Ability to walk up/down steps daily Education, Experience and Qualifications: High School Diploma or equivalent, Bachelor's degree preferred 3-5 years of professional administrative experience, including data entry, and organizational work. Experience in development services and/or using Raisers Edge database is strongly preferred. Proficient using Microsoft Word, Excel and Outlook and Teams. 1 year of continuous sobriety is preferred, if in recovery. Knowledge, Skills and Abilities Excellent communication skills including writing, proof reading, and speaking. Ability to manage multiple projects and work assignments from a variety of staff. Excellent interpersonal skills both in person and by phone, with a high degree of professionalism. Excellent organizational skills and attention to details.

Job Description Solano Insurance Group in Allentown, PA is looking for two Customer Service Specialists to join our newest 3rd location in Bethlehem. We are located on 1146 Hamilton St Ste 1 Allentown. (Main Office). Our ideal candidate is self-driven, motivated, engaged and willing to grow and make a career in the Insurance Industry. This role requires strong customer service and communication skills Responsibilities Client support: Answer questions about coverage, claims, and billing, and assist with policy documents. Sales support: Identify opportunities for cross-selling or up-selling products to existing customers. Administrative tasks: Record customer interactions, process payments, and maintain client records. Policy management: Process policy adjustments, renewals, and cancellations. Update client information accurately. Key duties include providing quotes, processing payments, ensuring policy information is accurate, and building client relationships through strong communication Complaint resolution: Address customer complaints, find solutions, and follow up to ensure a satisfactory resolution. New business support: Assist potential clients by providing quotes and gathering necessary information to set up new policies. Qualifications Friendly attitude even when dealing with disgruntled clients Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers and team players Detail-oriented and organized. Ability to manage multiple tasks accurately and efficiently in a fast-paced environment. Proficiency with computers and relevant software (e.g., MS Office). Prior customer service or insurance experience is often preferred. Bilingual In Spanish We are looking forward to receiving your application. Thank you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance. To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page. Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services! Position Summary: Develop, analyze, manage, coordinate and support various Universal Service Program (low income assistance programs) metrics and reports for UGI Gas and Electric Division's Universal Service Programs to assist with regulatory filings. Lead efforts to automate and utilize the Department of Human Services (DHS) data sharing of customer information for LIHEAP recipients. Review and analyze customer data to ensure eligibility for new and continued enrollments into UGI's low-income assistance programs. Partner with the Digital Marketing Team to coordinate the creation of marketing campaigns compliant with regulatory commitments while targeting LIHEAP customers for enrollment into programs. Assist in the creation of monthly management reporting including details on customer participation, spending, energy savings realized, etc. for all Customer Assistance Programs. Assist with data analysis and program management efforts for other strategic regulatory initiatives such as the LIURP Notice of Proposed Rulemaking and auto enrollment of UGI Electric customers into CAP. Regulatory Commitments: * Work with the Business Unit and Information Technology resources to integrate data from DHS data sharing for use by the Customer Outreach Department Team, Customer Care Representatives, and Community Based Organizations to enroll customers in the Customer Assistance Program (CAP) and to recertify customers once enrolled. * Utilize DHS data received to prepare marketing campaigns to solicit UGI Gas customers not enrolled in CAP; ensure compliance with PUC Data Sharing Order. * Utilize DHS data received to prepare marketing campaigns to solicit UGI Electric customers for CAP auto enrollment. * Utilize DHS data received to pre-qualify customers to apply for LIURP and/or Operation Share grants (based on additional criteria for each program). * Assist LIURP team with data analysis, program coordination, and implementation efforts related to the PUC Noticed of Proposed Rulemaking taking effect in 2026. * Oversee analysis and completion of auto enrollment of UGI Electric customers into CAP, as well as the feasibility study of expansion to UGI Gas. Metrics and Data Tracking: * Create, analyze, and maintain metrics for all Universal Service Programs including CAP, LIURP, Operation Share, CARES, and LIHEAP federal grants. Examples of metrics include customer participation, actual vs. budget spending, contract compliance, etc. * Create new Universal Service Program monthly reporting criteria and associated metrics for use by internal management as well as assistance with required regulatory filings. * Track Purchase Orders and ensure appropriate funding levels exist for administrative costs for CAP and Operation Share. * In coordination with the Finance Team, assist with completion of annual budget templates for Universal Service Programs. Once budgets are approved and finalized, assist with tracking monthly variances. Customer Program Execution: * Ensure various marketing campaigns identified in UGI's Consumer Education & Outreach Plan filed with the PUC are completed in a timely and accurate manner. Examples include but are not limited to; twice a year marketing for Self-Reported Low Income CAP enrollment and other targeted campaigns as needed, such as LIURP targeted messaging. Utilize SAP reporting functionality to generate targeted customers lists and partner with Digital Marketing Team to create and deploy marketing campaigns. Assist with the development of metrics to evaluate the success of the campaigns. * Additional duties as required. Manage contracts for CAP and Operation Share. Attend and participate at industry events such as PUC BeWise and Energy Association of Pennsylvania monthly meetings and annual conference. Consolidate and analyze Universal Service Program data, metrics, and create Power Point presentation slides for quarterly meetings with stakeholders and regulatory intervenors as part of the Universal Service Advisory Committee. Assist Customer Outreach Department with community (WARM) events to promote the availability of UGI's Universal Service Programs. Assist with Base Rate Case processes including, but not limited to; coordinating responses and timely submittal of discovery brought by regulatory parties. Knowledge, Skills and Abilities: * Analytical and program management experience preferred, familiarity with marketing strategies beneficial. * Ability to collect, understand, and analyze customer programs and communicate to management the impact this data will have on the success of the Universal Service Programs. Experience with SAP (or similar ERP system) used to generate and analyze monthly reports and establish key performance indicators (KPIs). * Ability to work cross-functionally and assist management drive projects to completion. * Excellent oral and written communication skills. * Advanced knowledge of Excel, Power Point, and Word. Education: * Bachelor's degree in business or marketing preferred. * Level I - Entry level, analysis and program management experience and/or Utility experience preferred * Level II - At least 2 years' experience working in program management, marketing, or financial analysis. Customer Program and/or Utility experience preferred. * Position level will be commensurate with experience. #LI-Hyrbid UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Job Description At Clerri, we're a team of builders, believers, and bold thinkers driven by one mission: to remove the barriers between patients and providers through memberships that improve access to care and help practices thrive. Simply put, we bring care closer . Backed by a smart platform and a thoughtful team, we deliver the most trusted solution in the market. As an Enterprise Customer Success Representative (CSR), you are the front-line expert responsible for maximizing platform utilization across new and existing client locations within our Strategic DSO portfolio. Your primary mission is to convert non-selling (dormant) locations to active selling status and ensure newly onboarded locations achieve rapid and sustainable adoption. You will achieve this through specialized training, direct engagement with location managers, problem-solving, and driving core product usage. This position will report directly to the Manager of Enterprise Customer Success. This non-exempt role pays $31.00/hour, and with our variable commission program, offers a total earnings opportunity of up to $78,000 annually - with additional potential through overtime eligibility and participation in our company equity program. The Day-to-Day You'll be singularly focused on driving engagement and activation metrics across a high volume of Enterprise locations. This includes (but is not limited to): Proactively manage a queue of non-selling (dormant) Enterprise locations, identifying barriers to adoption (technical, training, or operational), and executing specialized engagement plans to convert them to active selling status. Manage the post-launch phase for newly onboarded DSO locations, ensuring site managers and staff are fully trained and integrated with our platform to guarantee rapid and complete adoption. Act as the primary subject matter expert, delivering virtual or in-person training sessions (individual and group) focused on driving core usage, maximizing system configuration, and accelerating time-to-value (TTV). Monitor location-level usage data (e.g., login frequency, feature utilization, initial sales) to proactively identify locations at risk of going dormant and intervene with targeted support. To Be SuccessfulDo these things sound like you? Yes? Good - you're well on your way to being a successful Enterprise Customer Success Representative with us! You are driven by measurable outcomes (e.g., activation rates, training completion volume). 1+ years of experience in a customer-facing role focused on product adoption, technical support, training, or customer onboarding for a software product. Demonstrated expertise in delivering product training to small or large groups, both virtually and in-person. Exceptional problem-solving skills and the ability to triage operational and technical issues effectively. Experience or familiarity with the Dental Field or working with operational staff within multi-site organizations like DSOs is highly preferred. You possess excellent communication skills and an empathetic approach to training users with varying levels of technical proficiency. You have strong multitasking and organizational abilities to manage a high volume of location-level engagements. You are self-motivated, detail-oriented, and collaborative. You are legally authorized to work permanently in the US without employer sponsorship. And you have a bachelor's degree in anything. We mean it! Business, History, Cooking ( actually, that could be incredibly useful ) … anything. To Thrive We're an entrepreneurial, creative, and passionate group - and if these things sound like you, you won't just fit in. You'll thrive with us. You are a self-starter who thrives on the challenge of getting difficult users/locations to adopt new systems. Experience in the dental industry, specifically understanding practice workflows and staff responsibilities (Office Managers, Hygienists, etc.). Familiarity with using Salesforce or similar CRM platforms to track user activity, training sessions, and activation milestones. You take ownership of complex issues and see them through to a final resolution. No stranger to playing hard and working harder while treating others with respect and dignity. Our Advantage If you're asking yourself "what are the perks of working with us?" Don't worry. We've got you covered. We've been named to the Inc. 5000 list three years in a row - we're growing fast and just getting started You'll get some skin in the game with employee equity. Innovation is in our DNA - we're building solutions that matter today and shape the future for providers and patients. We stand behind and celebrate our core values. We're not just building a product. We're transforming how care is accessed and sustained, starting with dental. We put our customers at the center of everything we do-every process, product, and decision is driven by what best serves them. Honest, two-way communication is how we operate. Every voice matters, and great ideas can come from anywhere. We celebrate individuality and diversity - when you bring your authentic self to work, we all do better. You'll experience a culture filled with opportunities to connect in-person and virtually. And we've got you covered in all the most important benefits: health, 401k match, wellness, disability, employee discounts, flexible PTO and compassionate leave, and more! Our Commitment to You Be yourself. Always. We want you to apply even if you do not meet every requirement. We are committed to building an inclusive, varied culture that welcomes, promotes, supports, and celebrates the diverse backgrounds of our employees. It is what drives innovation, ignites creativity, and ultimately gives us a competitive advantage. We want you to be you - because how boring would life be if we were all the same? About Us Clerri is the leading Care Membership Platform for dental practices, helping them grow by filling schedules with loyal, cash-paying patients. Our smart, compliant, and automated platform empowers practices to reduce their reliance on insurance, build recurring revenue, and improve access to care for all. Trusted by 20,000+ dentists nationwide, Clerri brings patients closer and helps practices thrive.

Replies within 24 hours Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person, and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long-term clients. This job pays $17.50 per hour plus commissions on your sales that help give you control of what you can earn. It is also a Monday- Friday job giving you nights and weekends to relax and enjoy!!! Also, do not if you have prior experience in signs because we will train you on everything. The sign industry is ever-changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn, and has the ability to build relationships. Great listening skills, documentation, and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $17.50 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.

Full-time Description Manage relationships with existing and new customers providing primary communications link between the Customer, Sales, Division, and Installers. Plan and coordinate the defined post-sale process of all Window & Door orders; purchasing when required; production, prefinish, delivery, installation, and service scheduling within an assigned geographical territory. Work closely with the customers and Sales to ensure the timely, accurate, and complete resolution of all customer's expectations, providing high-quality products and delivering a world class customer experience. GENERAL RESPONSIBILITIES Effectively utilize the Order Management and Service Software. Manage the defined post-sales order fulfillment process to meet the customer's expectations. Effective project management to facilitate timely installation and recovery. Maintain effective communication with internal and external customers regarding the order fulfillment process. Adjust product ship dates to ensure “Just-In-Time” inventory results while maximizing deliveries and/or installation crew schedules. Manage A/R Aging to ensure customers in your territory are not exceeding 60-90 days. Provide all installation crews with all appropriate and accurate project paperwork. Effective and timely project review. Assist/support other team members to keep workload even throughout the department. Handle all internal and external customer requests within the timeframe defined by divisional management. Take responsibility for all internal and external customer issues and develop effective solutions. Effective time management to determine priorities, determining the highest first. Always exhibit the highest standard of personal ethics and adheres to all Gunton Corporation policies. Perform additional responsibilities assigned by your manager. REPORTING RELATIONSHIP Reports to Customer Service and Support Manager or Customer Support Supervisor. MINIMUM QUALIFICATIONS Previous customer service experience PREFERRED QUALIFICATIONS College degree Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.

Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets. Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees Job Description Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions! Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction. Primary Responsibilities (Essential Functions): Answer incoming phone calls from clients and residents Email or Call Customers who haven't been serviced in a year + put notes in Salesforce Create orders for pickups/delivery (check for updated paperwork, statements before processing orders) Send Certificates of Recycling. Create master/update account setups for new customers in receiving software Generate quotes and pricing agreements for current and new customers assigned to CSRs. Provide information to new inquiring leads and direct them to management. Enter/update waste profiles into profiling software Prepare/pack labels for shipment on RecycleKit (Mail-back) orders from Website. Collaborate with AR teams on customers with outstanding invoices/ take credit card payments/ update notes in Billing System Receive/Send Certificate of Insurance requests for current and new customers Assist Sales Reps with other related information needed for their customer accounts Create tonnage reports for current customers Assist shipping and receiving with unscheduled deliveries at our facilities Assist Billing team with pricing updates on current orders. Assist transportation customer pickup timeframes. Provide light training to new CSRs Provide assistance to our other facilities (VA, FL, CA) in the absence of their CSR Perform other reasonably related tasks as assigned by management. Qualifications Basic Required Qualifications: High school diploma/GED coupled with a minimum of 3 years of work experience in a customer service role. High level of Customer Service acumen and business acumen. Self-directed, with the ability to work on multiple projects with competing priorities and deadlines. Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook). Experience using a CRM system or web-based programs, proprietary online applications Excellent verbal and written communication skills in English; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening. Ability to manage several tasks simultaneously and meet deadlines. Preferred Qualifications: Knowledge of Salesforce and Oracle systems. Ability to lead account-specific projects. Additional Information Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.

Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets. Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions! Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction. **Primary Responsibilities (Essential Functions):** + Answer incoming phone calls from clients and residents + Email or Call Customers who haven't been serviced in a year + put notes in Salesforce + Create orders for pickups/delivery (check for updated paperwork, statements before processing orders) Send Certificates of Recycling. + Create master/update account setups for new customers in receiving software + Generate quotes and pricing agreements for current and new customers assigned to CSRs. + Provide information to new inquiring leads and direct them to management. + Enter/update waste profiles into profiling software + Prepare/pack labels for shipment on RecycleKit (Mail-back) orders from Website. + Collaborate with AR teams on customers with outstanding invoices/ take credit card payments/ update notes in Billing System + Receive/Send Certificate of Insurance requests for current and new customers + Assist Sales Reps with other related information needed for their customer accounts + Create tonnage reports for current customers + Assist shipping and receiving with unscheduled deliveries at our facilities + Assist Billing team with pricing updates on current orders. + Assist transportation customer pickup timeframes. + Provide light training to new CSRs + Provide assistance to our other facilities (VA, FL, CA) in the absence of their CSR + Perform other reasonably related tasks as assigned by management. **Basic Required Qualifications: ** + High school diploma/GED coupled with a minimum of 3 years of work experience in a customer service role. + High level of Customer Service acumen and business acumen. + Self-directed, with the ability to work on multiple projects with competing priorities and deadlines. + Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook). + Experience using a CRM system or web-based programs, proprietary online applications + Excellent verbal and written communication skills in English; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening. + Ability to manage several tasks simultaneously and meet deadlines. **Preferred Qualifications:** + Knowledge of Salesforce and Oracle systems. + Ability to lead account-specific projects. Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. _This line is dedicated to disability applications only. No other inquiries will receive a response._

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Full-time Description Drive Exceptional Client Delivery Across Laboratory and Field Operations Are you a detail-oriented, solutions-driven professional who excels at coordinating workflows, supporting clients, and ensuring smooth operational delivery? SPL is seeking a highly organized Client Account Specialist to oversee client projects and ensure timely, accurate, and compliant service delivery in Reading, PA. In this role, you will serve as a primary liaison between clients and internal field and laboratory teams-coordinating projects, managing documentation, and supporting mission-critical environmental and measurement workflows. If you're ready to elevate service performance, build strong client relationships, and support essential environmental operations, this is the opportunity for you! Please Note: This is a Project Manager role that supports environmental testing, laboratory operations, and client project coordination. This is not an IT or software project management position . What You'll Do Serve as the primary point of contact for assigned clients, ensuring timely and professional communication; Manage client setup in LIMS, CRM, and related systems; Coordinate sample workflows and deliverables across field teams, laboratory teams, and internal groups; Review work orders for accuracy and ensure proper project setup and documentation; Conduct final review and release of reports, invoices, EDDs, and other deliverables; Deliver accurate, complete client outputs-including supplies, pickups, reports, and data-within required turnaround times (TAT); Notify clients of results exceeding regulatory limits within one (1) hour of LIMS review; Ensure alignment with client-specific regulatory programs, analytical methods, and reporting requirements; Maintain working knowledge of laboratory methods, accreditation requirements, QA/QC standards, and subcontractor capabilities; Support onboarding, planning meetings, site visits, and laboratory tours; Communicate project needs, issues, and updates between clients and internal teams; Assist with shared Client Services activities and provide coverage during peak workloads or absences; Contribute to process improvement initiatives and internal project teams; Perform other duties as assigned. Why You'll Love Working Here Competitive salary with performance-based advancement opportunities; Medical, dental, and vision insurance; Paid parental leave for both parents; Employee Assistance Program (EAP); 401(k) with company match; Paid time off + paid holidays; Monthly cell phone reimbursement. Requirements What You'll Bring Bachelor's degree in science, business, or related field or equivalent combination of education and experience; 3+ years of customer service experience in a technical, environmental, or laboratory setting; Experience coordinating operational workflows or client projects; Proficiency in Microsoft Office and Quickbooks; Strong communication, organization, and problem-solving skills Proficiency in Microsoft Office; experience with LIMS or CRM systems strongly preferred; Ability to manage multiple priorities with accuracy and attention to detail. What this role is not: An IT, software, or technical project management position; A systems implementation or Agile/Scrum role; A coding, development, or tech delivery job. Your Schedule & The Fine Print Full-time position following a standard Monday-Friday schedule; Flexibility to work beyond scheduled hours and provide after-hours phone support for urgent client or internal situations as required; Must be able to travel locally for client visits, meetings, or training activities, as needed. Our Commitment to Diversity & Inclusion At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know. Visa Sponsorship At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.

Levi's Building Components, a leader in the metal roofing accessories industry is looking for the right person to join our expanding team. We are looking for a Customer Service Agent whose main responsibility would be receiving inbound calls, emails, and other forms of communication from customers and responding accordingly. Other key responsibilities would include. Providing exceptional customer service to existing customers, prospects, team members, and vendors Performing administrative duties accurately while remaining organized Building client relationships that are genuine, supportive, and represent the company philosophy, mission, vision, and goals Making outbound phone calls to customers to communicate product offerings, sales, and promotions Collaborating on projects and assignments to assist the growth of the department and company The ideal candidate would possess the following skills: Experience with various software applications to include the Microsoft Office Suite The ability to work in a team atmosphere and be a team player An outgoing and pleasant demeanor Ability to communicate clearly and concisely via all platforms (phone, email, text, etc.) Willingness to adapt to any situation and improvise accordingly Comfortable with having a varied workload that can fluctuate daily Strong attention to detail Expected hours: 7 am - 5 pm Levi's Building Components offers the following benefits: Generous profit-based bonuses Health, Dental and Vision Insurance 401k with match PTO and paid holidays Tenure awards and company sponsored trips Biannual employee reviews with raise opportunity Free company apparel Flexible Schedule Options Compensation: $18.00 - $19.00 per hour Levi's Building Components is a nationally recognized Metal Roofing Accessories supplier founded in 1978 on Christian principles. They service distributors and wholesalers across the US and Canada. Levi's Building Components continues to experience consistent growth not only as a business but as a leader in their industry.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * You'll develop and manage relationships with internal and external business partners, and you'll assist with auction operations from start to finish, right up to notifying customers of the latest news. * You'll assist with the coordination and execution of sale day activities. * You'll input vital vehicle info into the Application System /400 and database. * You'll establish, update, verify, and maintain vehicle and pricing files. * You'll team up with our title department to ensure that titles and other must-have documents are in hand for each vehicle before the auction. * You'll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify sale eligibility. * You'll partner with departments to prepare and notify customers of the sale run process. * You'll follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for missing info and issues to ensure smooth auction operations. * You'll communicate with our accounting team to balance sales and perform post-sale invoicing as needed. * You'll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests. Work Shift: * Monday - Friday * 8:00 am - 4:30 pm EST Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline. * OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Safe drivers needed; valid driver's license required. * Proficient in Microsoft Excel required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com. [Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.] What you can expect: To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision. Company-paid life insurance for extra protection and peace of mind. Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. What you'll be working on: The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Essential Job Functions: Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following: Always greet donors in a friendly manner, in full GreenDrop uniform. Engage in pleasant conversation while acquiring donations from donors by utilizing the bin. Assist donors with their donations and help to unload their vehicles. Wear a tablet holder while recording donor information on the company iPad. Assist truck driver during donation pick-ups. Organize donations in the stock room. Maintain the cleanliness of the site, both inside and outside. Fill out supply orders to keep the site stocked with the necessary tools for job completion. Other duties assigned by the manager. Must be able to be on-site during working hours. Must be able to perform essential job functions with or without reasonable accommodations. What you have: Ability to work independently without continuous supervision. Have an outstanding ability to interact with people. Strong desire to provide magnificent service. Able and willing to lift up to 50lbs continuously throughout the day. Ability to work in outside conditions within the different seasons. Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties. Must possess a strong ability to positively communicate and interact with donors, co-workers, and management. Minimum Age Requirements: Must be at least 18 years of age. FLSA: Hourly Travel: No travel required. Work Type/Location: 18 Lightcap Rd., Pottstown, PA 19464 Savers/GreenDrop is an E-Verify employer #ZRGD

Job Description Are you seeking a dynamic and energetic team environment? We are excited to invite you to join us as a Part-Time Customer Service Associate at The UPS Store. In this role, you will be an integral part of a team dedicated to delivering exceptional customer service to our retail clients by efficiently receiving and processing packages for UPS shipments. Your duties will also include operating office equipment such as copiers, fax machines, binding machines, laminators, and point-of-sale systems. You will confidently guide our valued customers by providing accurate information about our wide range of products, services, and best-value options, drawing on your knowledge of industry best practices. The ideal candidate will have prior retail sales experience, strong computer and internet proficiency, and a high school diploma or GED. You should possess a friendly and genuinely helpful attitude, maintain a professional appearance, and be a quick learner eager to master all facets of the business in the shortest time possible. RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Willing and able to work 25 to 30 hours per week for a 7-day work week Available to work weekends

Job DescriptionTHIS IS IMPORTANT If you want to feel valued and appreciated, live with purpose, and refuse to settle for mediocrity, then your search is over-you've found what you're looking for! WHO WE NEED Our focus isn't on just hiring people-it's on assembling the right team. That means we're looking for people who are hungry for success, enthusiastic, and always open to learning. Around here, we support each other, hold ourselves to a high standard, and bring out the best in one another. WHO WE ARE We are Aspen Home Improvements. We're a customer service company first-home improvement experts second. We are about people and strive to make exterior home projects hassle-free all while combining exceptional service with top quality products and craftsmanship. We want people who embody our core values and want to be the B.E.S.T. Be A Solutionist - They focus on outcomes not obstacles and seek improvement. Expand Your Boundaries - They desire personal and professional growth and new perspectives. Show Selflessness - They focus on collective success over personal recognition. They also see the world through the eyes of someone else. Trustworthiness - They are dependable and maintain integrity. WHAT'S NEXT Some things you just don't hear-you feel them. That sense of purpose, of drive, of belonging to something bigger than yourself. If you're ready to work with a team that feels more like a family, apply today. If we connect on the phone, we'll invite you in for a face-to-face interview! If the team feels that spark in you-the one that drives us every day-then quite possibly you'll become the next driving force that helps our family grow even stronger! Responsibilities Setting/Re-setting quality appointments Set follow up appointments for calls that did not close at the initial visit Handle inbound and outbound client calls in a timely manner Follow company's call center scripts Work with the client to verify or clarify information Build relationships with customers based on trust and reliability Record all conversations in CRM software, leaving accurate notes in case the client calls back and needs further assistance Requirements Lead generating experience is a MUST Exceptional customer service skills Excellent organizational and multitasking skills Superb verbal communication skills Proficiency with computers, particularly CRM software and Microsoft Office Suite Strong critical thinking and decision making skills Bilingual speakers preferred Benefits 401K Match Paid Training Paid Time Off Paid Holidays Company Events and Trips Powered by JazzHR 4yyjDDqcvW

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair. This position is based at the PPL Center. PPL Center is a state-of-the-art multipurpose venue in downtown Allentown, PA. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. THe amenities-packed PPL Center, which includes more than 50 premium spaces (suites, loges, party areas) depending on the event, will host more than 150 events each year, offering something for everyone, including the Phantoms, the AHL affiliate to the NHL Philadelphia Flyers, concerts, family shows, trade shows, youth sports, high school and collegiate events, Disney on Ice, conferences, graduations and many more events. PPL Center is currently the main catalyst to the revitalization and growth of downtown Allentown. This role will pay an hourly wage of $14.00 to $19.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 14, 2025. Responsibilities Responsible for occasional maintenance and repair of rink equipment to include, but not limited to: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc. Work with the facilities department to provide optimal ice conditions for all ice events. Oversee aspects of ice installation and removal. Assist operations department to expedite event conversions. Other duties as assigned. Qualifications Must be a trained operator for Zamboni Ice Resurfacing machines Solid understanding of OSHA rules and regulations Must be comfortable working in very cold or very hot conditions for long periods of time Must be able to stand, bend and stoop for long periods of time Must be able to climb stairs/ladder Ability to adhere to building policies and event requirements Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form Must be able to work long irregular hours to include nights, weekends, and holidays Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets. Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees Job Description Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions! Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction. Primary Responsibilities (Essential Functions): Answer incoming phone calls from clients and residents Email or Call Customers who haven't been serviced in a year + put notes in Salesforce Create orders for pickups/delivery (check for updated paperwork, statements before processing orders) Send Certificates of Recycling. Create master/update account setups for new customers in receiving software Generate quotes and pricing agreements for current and new customers assigned to CSRs. Provide information to new inquiring leads and direct them to management. Enter/update waste profiles into profiling software Prepare/pack labels for shipment on RecycleKit (Mail-back) orders from Website. Collaborate with AR teams on customers with outstanding invoices/ take credit card payments/ update notes in Billing System Receive/Send Certificate of Insurance requests for current and new customers Assist Sales Reps with other related information needed for their customer accounts Create tonnage reports for current customers Assist shipping and receiving with unscheduled deliveries at our facilities Assist Billing team with pricing updates on current orders. Assist transportation customer pickup timeframes. Provide light training to new CSRs Provide assistance to our other facilities (VA, FL, CA) in the absence of their CSR Perform other reasonably related tasks as assigned by management. Qualifications Basic Required Qualifications: High school diploma/GED coupled with a minimum of 3 years of work experience in a customer service role. High level of Customer Service acumen and business acumen. Self-directed, with the ability to work on multiple projects with competing priorities and deadlines. Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook). Experience using a CRM system or web-based programs, proprietary online applications Excellent verbal and written communication skills in English; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening. Ability to manage several tasks simultaneously and meet deadlines. Preferred Qualifications: Knowledge of Salesforce and Oracle systems. Ability to lead account-specific projects. Additional Information Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.