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Customer service specialist jobs in State College, PA

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  • Technical Service Representative I

    The Overhead Door 3.8company rating

    Customer service specialist job in Lewistown, PA

    The Technical Service Customer Care Representative I, provides entry-level technical support for products manufactured by Overhead Door Corp./ Wayne Dalton. This role is the first point of contact for customers/ installers needing assistance with basic product/ installation questions or product/ installation troubleshooting. Works closely with more experienced team members to develop product knowledge and troubleshooting skills. • A minimum of 0-2 years of work experience required. • High school diploma or GED required; technical coursework is a plus. • Willingness to learn and grow product lines and technical skills. • Basic computer skills and CRM usage. • Proficient with technical documentation and product specs. • Ability to read schematics, installation diagrams, and wiring instructions. • Strong communication (written and verbal) skills and ability to effectively troubleshoot. • Strong customer service and conflict resolution skills in high-pressure environments. • Ability to manage time and priorities in a fast-paced environment. • Interpersonal and focus on the Customer Experience. • Associate's degree in engineering or equivalent technical training is preferred. • 1-2 years of customer service or tech support experience. Ideally in the door industry or related fields (mechanical/electrical). • Technical certification or trade license (e.g., journeyman electrician, access control certification, etc.). • Experience with field diagnostic tools (multimeters, lift equipment, mobile field service software). • Field service experience • Work with customers to provide support on technical issues, including but not limited to product information, troubleshooting, and installation question/ issues • Provide customer support through inbound and outbound calls and/or emails. • Log customer interactions and issues into CRM accurately. • Learn and interpret basic product manuals and installation guides. • Provide troubleshooting for door systems, operators, sensors, and control panels. • Guide installers and dealers through proper installation and setup procedures. • Escalate and document recurring product issues for continuous improvement. • Other duties may be assigned as needed by manager. • Occasional off-hours support may be required based on scheduling or during major installations or time-sensitive
    $40k-48k yearly est. Auto-Apply 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Lisa Mancinelli-State Farm Agent

    Customer service specialist job in Hollidaysburg, PA

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-35k yearly est. 13d ago
  • Customer Service Representative - State Farm Agent Team Member

    Cindy Evcic-State Farm Agent

    Customer service specialist job in Bellefonte, PA

    Job DescriptionBenefits: Opportunity for advancement Paid time off ROLE DESCRIPTION: As a Customer Service Representative you will generate exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career as a member of our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions billing clarification & providing documentation. Develop insurance quotes, make sales presentations and close sales. Maintain a strong work ethic with a total commitment each and everyday. QUALIFICATIONS: Experience providing customer service or sales experience in a fast-paced environment. Excellent communication skills, written, verbal and listening. Proven track record of trustworthiness, dependability and ethical behavior. Property & casualty license. BENEFITS: Hourly pay plus commission Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Valuable career-building experience
    $27k-36k yearly est. 24d ago
  • Customer Service Representative - State Farm Agent Team Member

    George Stone-State Farm Agent

    Customer service specialist job in Bellefonte, PA

    Job DescriptionBenefits: Simple IRA with employer match Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with George Stone - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-36k yearly est. 2d ago
  • Customer Service Rep(04769) - 302 1/2 S. Second Street

    Domino's Franchise

    Customer service specialist job in Clearfield, PA

    Job DescriptionResponsible for taking orders, making pizzas, and giving the customer the best experience possible.
    $27k-35k yearly est. 17d ago
  • Customer Development Representative

    Home Genius Exteriors

    Customer service specialist job in Carrolltown, PA

    Join One of the Fastest-Growing Remodeling Companies in the U.S! Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years-and we're on track to hit $1B faster than anyone in the industry. We're looking for ambitious individuals ready to grow their careers in a fast-paced, high-energy environment. What You'll Do: Connect with new clients and set inspection appointments Promote our top-rated products and services Engage customers through face-to-face presentations Sharpen your skills in weekly training sessions What We're Looking For: 18+ years old, no experience or education required Strong communication & people skills Confident, motivated, and eager to grow Flexible schedule: weekdays (11-7) & 4 weekends/month Pay & Perks: $17.25-$22/hr base ($25-$35+/hr with bonuses) $65K-$135K+ annual earning potential (no cap, not a commissions position) Bonuses, company trips (Cancun, Vegas, Bahamas), events & perks Company vehicle for fieldwork Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered) Why HGE? We're redefining remodeling-with a 97% employee satisfaction rating and 4.9 stars on Google. Here, you'll find more than just a job-you'll find A Different Experience.
    $33k-52k yearly est. 7d ago
  • Yard Associate - Customer Service

    Lezzer Lumber

    Customer service specialist job in Curwensville, PA

    Who We Are Lezzer Lumber, family-owned and operated company, began in 1927 and has remained a leader in the building supply materials industry. Lezzer Lumber has grown over the decades into the 30th largest lumber dealers in the country. We are currently comprised of 11 retail stores, 4 commercial door facilities, and a truss manufacturing plant, all located in Pennsylvania. What We Do Lezzer Lumber is a building materials supply company for both commercial and residential building projects. Our commitment to providing quality products to our customers is a constant priority in our business. Lezzer employees are specifically trained to understand the importance of customer service; therefore, Lezzer employees strive to meet the needs of their customers to ensure satisfaction. Our employees have a wealth of knowledge which customers have come to rely on for order accuracy and job completion. Benefits that Matter: * Generous Paid Time Off * Paid Holidays * Performance Incentive Bonus * Medical Insurance (Dental & Vision) * Career Opportunities for Advancement * 401K Plan with Both Traditional and Roth Options Available * Employee Discount * Recognition and Rewards for a Job Well Done! Summary: Performs general lumber yard duties such as delivery order preparation and loading, unloading, verification and storage or received merchandise, customer loading, delivery assistance, and general housekeeping duties. Cleans, organizes and straightens yard and related areas as directed. Essential Duties and Responsibilities: Duties and responsibilities include the following. Other duties may be assigned. * Prepares customer delivery orders and loads on delivery vehicle as assigned. * Unloads incoming freight merchandise, verifies, counts, and puts away stock in pre-designated areas. * Properly identifies, tags, and stores incoming special-order merchandise. * Corrects or brings to the attention of the Yard / Operations Manager any unsafe building, yard, or storage condition. * Performs the loading and unloading of customers. * Performs basic yard housekeeping duties such as sweeping floors and picking up trash. * Returns customer return merchandise to pre-designated storage areas. * Assists in the delivery of yard merchandise as assigned. * Picks-up trash, banding, wrappers, and other foreign objects in the yard and adjacent areas * Maintains weed/grass control in yard and adjacent areas. * Culls lumber and building materials. * Assists in loading vehicles or unloading freight as directed. * Levels lumber units. * Follows safe vehicle and equipment operation and general yard practices. * Assists in the delivery of customer orders as required. * Performs minor facility maintenance tasks as directed. * Immediately reports all accidents, injuries, and incidents of damage, to merchandise, buildings and equipment and customer property to the Operations Manager. * Knows and practices safe and proper lifting, carrying and material maneuvering practices.
    $25k-33k yearly est. 11d ago
  • Customer Service Technician

    Brightspeed

    Customer service specialist job in Mifflintown, PA

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE High School diploma (or equivalent) or higher Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills #LI-RW1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $31k-45k yearly est. 60d+ ago
  • Customer Care Coordinator

    GFL Environmental Inc.

    Customer service specialist job in Freedom, PA

    The Customer Care Coordinator works hand in hand with most departments in the organization, being a team player with a positive attitude is a must. This role will allow diversity in the day-to-day management of customer needs with help and guidance from the GM of US Business Development and Secondary Supply Chain. The goal of this role is to enhance the GFL Environmental customer experience to drive organic growth with existing customer base by providing value in responsiveness. This role is not highly technical, however some technical experience in the field of chemistry or hazardous waste management is a plus. Benefits: Why choose GFL(Team Green)? * Health, Vision, Dental Insurance * 401k, and 401k matching * Paid Holidays * 3 weeks of PTO * And several other benefits Responsibilities: * Office reception * Order entry utilizing GFL's internal system and organization of customer files. * Carries out administrative duties such as filing, typing, copying, binding, scanning etc. * Maintains internal spreadsheets for tracking. * Works with the operations supervisor to respond to existing customers on scheduling and new materials. * Maintains communication with customers on general information and requests to help insure customer experience and aid in customer retention. * Maintains inventory of product and general supplies Requirements: * Positive attitude and ability to navigate best practices and common courtesy towards other coworkers. * Excels in time management skills and ability to multi-task and prioritize work. * Excels in MS office. * 3-5 years of experience in a related field or role. * Knowledge of office systems and procedures. * Strong organizational and planning skills. * Previous training or on the job experiencing servicing customers. * Attention to details and problem-solving skills. * High school diploma or equivalent; college degree preferred. Condition of Employment: * Valid driver's license and ability to pass drug screen and criminal background screening. #GFLTalent We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
    $32k-47k yearly est. Auto-Apply 18d ago
  • Customer Service Representative

    JJ Powell 3.3company rating

    Customer service specialist job in Philipsburg, PA

    Job Details JJ Powell Inc Corporate Office - Philipsburg, PA Full Time High School / GED $14.00 - $18.00 Hourly DayDescription Customer Service Representative - Join the JJ Powell Team! We're seeking an enthusiastic, reliable, and friendly Customer Service Representative to deliver exceptional support to our clients. In this role, you'll assist customers with account setup, delivery scheduling, product inquiries, billing questions, and more-whether it's about oil, propane, HVAC, Easypay, or other programs. If you love helping people and thrive in a fast-paced, team-oriented environment, we want to hear from you! Why Work With Us: Immediate 401(k) Eligibility - Start saving for your future right away. Health Insurance Options - Choose from two plans to suit your needs. Dental & Vision Insurance - Full-spectrum health coverage. Paid Time Off & Holidays - Enjoy work-life balance and well-deserved breaks. Life & Disability Insurance - Protect what matters most. What You'll Do: As a Customer Service Representative, you'll be the voice and face of JJ Powell, helping customers feel valued, informed, and supported. Your mission: Deliver Outstanding Service: Answer client questions about our services and programs. Inform customers about promotions and offer upsells when appropriate. Make outbound calls and follow up on customer inquiries. Promote Our Business: Maintain strong knowledge of JJ Powell's products, services, and promotions. Set up and manage new and existing customer accounts. Process payments and handle required documentation. Maintain Accuracy & Attention to Detail: Provide timely, accurate information to customers regarding order status, delivery scheduling, and product knowledge. Log service tickets and enter relevant data into internal systems. Resolve Customer Issues: Address and resolve billing disputes, credit questions, and complaints via phone, email, mail, and social media. Provide timely feedback to the company regarding service failures or client concerns. Support Our Digital Efforts: Participate in live online chats with current and prospective clients. Maintain fleet maintenance records, generate reports, work orders, and invoices using company software. This position is ideal for someone who enjoys working with people, solving problems, and being a helpful, reliable resource for both customers and coworkers. Apply now and join the customer service team at JJ Powell-where great service and hometown values come together! Qualifications: To excel as a Customer Service Representative, you'll bring the following to the table: Education: High school diploma, GED or higher. Experience/Skills: Minimum of 2 years of customer service experience. Credit and CRM experience are a plus. JJ Powell Inc. is an equal employment opportunity employer that does not discriminate based on race, color, religion/creed, sex, disability, marital status, age, pregnancy, national origin, ancestry, place of birth, sexual orientation, veteran status, or any other characteristic protected by the applicable federal, state, or local laws.
    $14-18 hourly 60d+ ago
  • Customer Service Rep CSC

    TCH Group, LLC 2.9company rating

    Customer service specialist job in Philipsburg, PA

    This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC). Job Responsibilities: Actively participates in the training of all Customer Service personnel, including new hires Deletes, corrects, or re-enters patient orders as deemed necessary #CC
    $28k-35k yearly est. 20h ago
  • Customer Service Representative - State Farm Agent Team Member

    Keith Folmar-State Farm Agent

    Customer service specialist job in Philipsburg, PA

    Job DescriptionBenefits: License Reimbursement Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Keith Folmar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 14d ago
  • Virtual Customer Service Representative

    Meron Financial Agency

    Customer service specialist job in Altoona, PA

    Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
    $27k-35k yearly est. 8d ago
  • Customer Service Representative - State Farm Agent Team Member

    Wyatt Pusey-State Farm Agent

    Customer service specialist job in Altoona, PA

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Wyatt Pusey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 19d ago
  • Customer Service Representative - State Farm Agent Team Member

    Sharon Pusey-State Farm Agent

    Customer service specialist job in Houtzdale, PA

    Job DescriptionBenefits: Licensing paid by agency Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Sharon Pusey - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 20d ago
  • Customer Service Representative

    Pennian Bank

    Customer service specialist job in Mifflintown, PA

    Job DescriptionDescription: Customer Service Representative Join our dedicated team at Pennian Bank where your skills in customer service and sales can make a meaningful impact. We are seeking a proactive and personable Customer Service Representative to provide exceptional service to our clients, support new account openings, and contribute to our growth through customer engagement and referrals. This is an excellent opportunity for someone passionate about banking in a community focused setting. Key Responsibilities: - Assist customers with opening new accounts, including verifying documentation and ensuring compliance with bank policies - Provide accurate information and guidance regarding banking products and services - Support the sales team by identifying customer needs and promoting relevant banking solutions - Facilitate the documentation process for new accounts and transactions - Cultivate strong relationships with customers to foster trust and loyalty - Identify new business opportunities through customer referrals - Maintain up-to-date knowledge of bank products, services, and regulatory requirements - Handle customer inquiries and resolve issues promptly and professionally Skills and Qualifications: - High school diploma or equivalent - Previous experience in customer service, banking, or sales preferred - Excellent communication and interpersonal skills - Strong organizational skills and attention to detail - Ability to work effectively in a team environment - Proactive attitude with a focus on customer satisfaction - Knowledge of banking regulations and documentation procedures is advantageous We value a positive workplace culture that encourages professional development and community involvement. Join us and be part of a team committed to serving our community with integrity and excellence. Requirements: Basic Qualifications Education/Training: A high school diploma or equivalent. Skill(s): Proficient reading, writing, grammar, and mathematics skills; moderate typing skills; moderate computer skills; proficient interpersonal relations and communicative skills; a comprehensive knowledge of all bank forms and documents used in opening new accounts; a working knowledge of bank consumer products and services, along with the operating policies and procedures that impact these products. Experience: A minimum of two (2) years' experience in related positions preferred.
    $27k-35k yearly est. 28d ago
  • Primary CSR - Bank Teller - Part Time

    1St. Summit Bank 3.8company rating

    Customer service specialist job in Portage, PA

    The Primary duty is to build complete financial relationships with both existing and new customers by providing prompt, efficient, courteous, professional, and personalized service: Provides direct and immediate response to customers' requests and needs. Controls flow of customers by directing them to proper source/professional who can meet their needs. With every customer interaction have in-depth conversations, in person and by phone, utilizing C.A.R.E and Advancing Language. Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: Execute financial transactions including deposits and withdrawals to personal and commercial checking and savings accounts and complete all other types of account transactions in an efficient and professional manner. Handles and responds to customer inquiries in a timely manner. Issues Money Orders, Treasurers' Checks, Gift and Prepaid cards, Credit Card Cash Advances. Process Night Depository, Mail Deposits and Commercial Deposits. Receives and processes all types of loan payments, and utility payments. Scans daily transactions, balance ATM, provide Safe Deposit Box access, balance vault, batch Cash Advance Machine. Count, verify and post cash shipments via armored car. Provides basic customer service requests such as Stop Payments, wire transfers, research requests, answer customers' technical questions. Basic knowledge of products, services, and Electronic Banking services. Balance assigned daily cash and maintained assigned cash limits. Meet and exceed monthly referral goals by having quality conversations and identifying opportunities to promote the right financial products and services to meet our customers' needs. Assists branch manager to ensure the Relationship Center is meeting the established growth and sales objectives. Strict adherence to security procedures, Bank Secrecy Act, USA Patriot Act, and safeguarding customer information. Assists in maintaining overall professional appearance and cleanliness of the Branch. Actively participates in Relationship Centers' One Year Plan and long-term goals and objectives, coaching sessions, and team meetings. Attends annual meeting to develop departmental goals: Attends Career Path Meetings with Supervisor. Actively participates in monthly Employee Relations Meetings to discuss and evaluate progress on meeting goals and objectives. Participates in daily 5-minute meetings. Performs other duties as assigned or directed. REQUIRED SKILLS/ABILITIES: Excellent verbal and written communication skills. Exceptional organizational skills and strong attention to detail. Basic computer skills and digital awareness. Must be results oriented. Manual dexterity and numerical skills. Knowledge of all products and services and all office functions. Must be flexible and adaptable to varied work schedules. A positive, enthusiastic attitude. The ability to multi-task. Proficient with Microsoft Office Suite or related software. The ability to operate basic office equipment. SUPERVISORY RESPONSIBLITY: This position does not supervise employees. EDUCATION and EXPERIENCE: High School diploma or equivalent experience sales/business related field. 1-3 years in customer service and cash handling experience required. PHYSICAL REQUIREMENTS: Ability to concentrate and perform responsibilities by maintaining a constant state of focus and mental alertness. Ability to lift up to 30 pounds (i.e., heavy boxes or coin). Ability to communicate in person, through email or via telephone with customers and staff members. Ability to sit or stand for an extended period. Specific vision abilities required by this job may include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $27k-35k yearly est. 10d ago
  • Customer Service Rep(04761) - 1100 North Atherton Street

    Domino's Franchise

    Customer service specialist job in State College, PA

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-35k yearly est. 58d ago
  • Primary CSR - Bank Teller - Part Time

    1St. Summit Bank 3.8company rating

    Customer service specialist job in Portage, PA

    The Primary duty is to build complete financial relationships with both existing and new customers by providing prompt, efficient, courteous, professional, and personalized service: * Provides direct and immediate response to customers' requests and needs. * Controls flow of customers by directing them to proper source/professional who can meet their needs. * With every customer interaction have in-depth conversations, in person and by phone, utilizing C.A.R.E and Advancing Language. * Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial transactions including deposits and withdrawals to personal and commercial checking and savings accounts and complete all other types of account transactions in an efficient and professional manner. * Handles and responds to customer inquiries in a timely manner. * Issues Money Orders, Treasurers' Checks, Gift and Prepaid cards, Credit Card Cash Advances. * Process Night Depository, Mail Deposits and Commercial Deposits. * Receives and processes all types of loan payments, and utility payments. * Scans daily transactions, balance ATM, provide Safe Deposit Box access, balance vault, batch Cash Advance Machine. * Count, verify and post cash shipments via armored car. * Provides basic customer service requests such as Stop Payments, wire transfers, research requests, answer customers' technical questions. * Basic knowledge of products, services, and Electronic Banking services. * Balance assigned daily cash and maintained assigned cash limits. Meet and exceed monthly referral goals by having quality conversations and identifying opportunities to promote the right financial products and services to meet our customers' needs. Assists branch manager to ensure the Relationship Center is meeting the established growth and sales objectives. Strict adherence to security procedures, Bank Secrecy Act, USA Patriot Act, and safeguarding customer information. Assists in maintaining overall professional appearance and cleanliness of the Branch. Actively participates in Relationship Centers' One Year Plan and long-term goals and objectives, coaching sessions, and team meetings. Attends annual meeting to develop departmental goals: * Attends Career Path Meetings with Supervisor. * Actively participates in monthly Employee Relations Meetings to discuss and evaluate progress on meeting goals and objectives. * Participates in daily 5-minute meetings. Performs other duties as assigned or directed. REQUIRED SKILLS/ABILITIES: * Excellent verbal and written communication skills. * Exceptional organizational skills and strong attention to detail. * Basic computer skills and digital awareness. * Must be results oriented. * Manual dexterity and numerical skills. * Knowledge of all products and services and all office functions. * Must be flexible and adaptable to varied work schedules. * A positive, enthusiastic attitude. * The ability to multi-task. * Proficient with Microsoft Office Suite or related software. * The ability to operate basic office equipment. SUPERVISORY RESPONSIBLITY: * This position does not supervise employees. EDUCATION and EXPERIENCE: * High School diploma or equivalent experience sales/business related field. * 1-3 years in customer service and cash handling experience required. PHYSICAL REQUIREMENTS: * Ability to concentrate and perform responsibilities by maintaining a constant state of focus and mental alertness. * Ability to lift up to 30 pounds (i.e., heavy boxes or coin). * Ability to communicate in person, through email or via telephone with customers and staff members. * Ability to sit or stand for an extended period. * Specific vision abilities required by this job may include close vision and the ability to adjust focus. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $27k-35k yearly est. 10d ago
  • Customer Service Rep(04448) - 203 Jay Street

    Domino's Franchise

    Customer service specialist job in Lock Haven, PA

    Job Description Responsible for taking orders, making pizzas, and giving the customer the best experience possible.
    $27k-36k yearly est. 6d ago

Learn more about customer service specialist jobs

How much does a customer service specialist earn in State College, PA?

The average customer service specialist in State College, PA earns between $24,000 and $40,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.

Average customer service specialist salary in State College, PA

$31,000
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