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Department supervisor jobs in Knoxville, TN

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  • Aviation Parts Manager

    PSA Airlines 4.9company rating

    Department supervisor job in Louisville, TN

    Let your career take off with PSA Airlines About PSA PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends. Benefits PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including: * Travel privileges on the American Airlines global network * A generous vacation plan designed to let you enjoy your travel perks * 401(k) with company match * American Airlines Group (AAG) profit-sharing and bonus opportunities * A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network * Premium dental coverage * Vision plan options provided, including a plan that covers both glasses and contacts every year * Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services * Access to 24-hour virtual urgent care services * Family planning and fertility treatment * LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning * Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children * Flexible Spending Accounts for both Health Care and Dependent Care services * Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional Responsibilities Position Summary The Stores Manager impacts PSA Airline's safety, ensuring that it is the stores team's top priority. Maintaining proper inventory levels along with the proper receiving, inspecting, shipping, and/or storage of materials used in support of PSA fleet operations. The Stores manager will have a direct impact on their team; developing individual team members to excel in their duties by mentoring and coaching in a manner that fosters trust and open communication throughout the department. Job Responsibilities The Stores Manager leads the team to complete the following activities in a timely manner per established company guidelines: * Receiving, Inspection, and binning of the daily deliveries of materials and shipment of repairs and stock transfers are done within established standards and times. * Ensures that all materials requested by the maintenance technicians is provided promptly to support line, overnight, and heavy check operations. * Ensures that the team has been trained in all aspects of Stockroom operations that are applicable to their respective job classifications. This includes but is not limited to computerized management and issuance of materials, hazmat training, shelf life training, cycle counting, as well as storage, packaging, receiving, of materials and disposal of hazardous, scrap or BER materials per established company guidelines. * Maintains training records and monitors recurrent training requirements, to ensure that the team is current on all training related to the department. * Conducts performance reviews for the Stores Team using established PSA company guidelines. * Ensures that scheduling of the stores team is adequate to support PSA fleet activity at all times. * Ensures that parts/materials are properly stored, segregated, and labelled, and that they comply with current Shelf-Life Programs and hazardous materials storage guidelines. * Ensures that all activities relative to AOG and after hour AOG support are carried out in the most safe, expeditious, and economical way possible, and oversees the efforts to coordinate parts issuance/transfer for scheduled overnight maintenance or AOG Heavy Check maintenance situations where applicable at each base. * Ensures that parts are transferred to other store locations in a timely and effective manner to support the PSA fleet. * Ensures that parts and equipment that are requisitioned by supervisors, are ordered in a timely manner in after hour and AOG situations. * Ensures that material inspection of incoming parts is in accordance with procedures as determined by the Chief Inspector and that rejected materials are tagged and stored per the established guidelines. * Establishes and manages the inventory control program to ensure accurate identification and retrieval of parts/materials in support of the PSA fleet requirements. * Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs * Performs other duties as assigned. Position Specifics Qualifications Required * High school diploma or equivalent. * At least 5 years of experience with aircraft parts and supervision. * Proficient computer skills: Microsoft Office Suite. * Ability to speak/read/write in English. * If hired, must be able to demonstrate that you are authorized to work in the U.S. Preferred * BS/BA. Additional Information Delegation: In absence, responsibilities delegated to Regional Manager of Stores Operations. Authorities: None Supervisory Responsibility: This is a supervisory position. Work Environment: This job operates approximately 90% of the time inside a climate controlled building and approximately 10% of the time outside in all types of weather. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 50 lbs; use hands to handle or feel; and reach with hands and arms.Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen. Must be able to obtain airport SIDA badging and have a valid driver's license.AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $56k-78k yearly est. 3d ago
  • Aftermarket Parts Manager

    Air Control Concepts 4.4company rating

    Department supervisor job in Knoxville, TN

    Job Title: Aftermarket Parts Manager FLSA Status: Non-Exempt This is a FULL-TIME position Air Control Concepts is more than just a collection of firms, we are a community of forward-thinking experts committed to excellence, innovation, and collaboration. With a focus on commercial HVAC representation, we bring together esteemed entities from diverse regions, each boasting decades of invaluable experience. We understand that success in the HVAC industry goes beyond individual accomplishments. That's why we believe in the power of unity and collaboration. By leveraging our collective assets, knowledge, and resources, we empower our member firms to deliver unparalleled service, safety, and efficiency to clients across healthcare, commercial, and residential sectors. Check out our website: AIR Control Concepts | HVAC Partnerships, Growth & Support Across North America Job Description: The Aftermarket Parts Manager will lead East Tennessee's Aftermarket Parts Division, overseeing operations in Knoxville, Chattanooga, and the Tri-Cities. This role requires a hands-on leader who can drive sales growth, manage staffing, oversee facilities, and ensure smooth operational transitions, all while maintaining a customer-first approach. The manager will directly supervise Inside/Outside Sales Representatives and Warehouse staff, ensuring alignment with our aftermarket growth objectives. This is a critical leadership role responsible for building a sustainable, profitable, and scalable aftermarket parts business in the region. Essential Duties and Responsibilities: The requirements listed below are representative of the knowledge, skill, and/or ability, and physical demands required. 1.Stocking Strategy Develop and implement stocking strategies for high-demand parts (AAON, York chiller, LG, VFDs, refrigerants, any other required parts. Oversee replacement equipment stocking (Bard wall-mount, ClimateMaster WSHPs, Lennox rooftops, LG mini-splits, accessories). Ensure inventory availability while balancing cost and profitability. 2. Sales & Customer Support Strengthen sales initiatives to capture aftermarket business opportunities. Partner with Equipment Sales & Service Channels to identify replacement equipment prospects. Implement structured pricing models (good / better / best) for competitiveness and margin protection. Clearly define account assignments to eliminate overlap and maximize accountability. 3. Staffing & Leadership Directly manage Inside/Outside Sales and Warehouse staff. Lead recruiting, interviewing, onboarding, and training of new hires. Conduct annual performance reviews, set development goals, and align team performance with organizational objectives. Provide leadership for potential future warehouse expansions across East Tennessee. 4. Facilities & Logistics Oversee build-out and transition into a new 7,500 sq. ft. Knoxville warehouse. Manage budgets, including capital expenditures for forklifts, racking, and logistics needs. Establish reliable delivery/courier solutions. Resolve operational issues (phone systems, warehouse processes) in advance of relocation. 5. Process Standardization & Systems Transition Lead migration from REA system to FACTS warehouse module. Coordinate physical inventory counts, data migration, and vendor setup. Ensure closure of open orders in legacy systems. Work closely with Operations Manager to train staff and standardize processes. Experience and Requirements: Proven experience in HVAC aftermarket parts sales, distribution, or management. Strong leadership and team development skills. Knowledge of HVAC equipment and parts (similar and/or equivalent to AAON, York, LG, Bard, ClimateMaster, Lennox). Experience with warehouse operations, logistics, and ERP systems (FACTS preferred). Excellent organizational, budgeting, and project management skills. Customer-focused mindset with ability to balance sales growth and margin protection. Benefits: Base Salary: $TBD annually. Bonus: Eligible for 10% of year-over-year Gross Profit growth (invoiced basis, annual payout). Benefits: Medical, dental, vision, life insurance, disability, retirement savings (401k after 6 months), PTO carryover from prior plan, optional coverages (critical illness, accident, pet insurance). Equipment: Company laptop and cell phone provided. Expenses: Eligible for business expense reimbursement. AIR Control Concepts is an Equal Opportunity Employer.
    $50k-70k yearly est. Auto-Apply 17d ago
  • Aftermarket Parts Manager- Commercial HVAC

    Hobbs & Associates 3.9company rating

    Department supervisor job in Knoxville, TN

    Aftermarket Parts Manager Job Title: Aftermarket Parts Manager Operating Company: Hobbs & Associates FLSA Status: Non-Exempt This is a FULL-TIME position The Aftermarket Parts Manager will lead Hobbs & Associates' East Tennessee Aftermarket Parts Division, overseeing operations in Knoxville, Chattanooga, and the Tri-Cities. This role requires a hands-on leader who can drive sales growth, manage staffing, oversee facilities, and ensure smooth operational transitions, all while maintaining a customer-first approach. The manager will directly supervise Inside/Outside Sales Representatives and Warehouse staff, ensuring alignment with Hobbs' aftermarket growth objectives. This is a critical leadership role responsible for building a sustainable, profitable, and scalable aftermarket parts business in the region. ESSENTIAL DUTIES AND RESPONSIBILITIES: The requirements listed below are representative of the knowledge, skill, and/or ability, and physical demands required. 1.Stocking Strategy Develop and implement stocking strategies for high-demand parts (AAON, York chiller, LG, VFDs, refrigerants, any other required parts. Oversee replacement equipment stocking (Bard wall-mount, ClimateMaster WSHPs, Lennox rooftops, LG mini-splits, accessories). Ensure inventory availability while balancing cost and profitability. 2. Sales & Customer Support Strengthen sales initiatives to capture aftermarket business opportunities. Partner with Equipment Sales & Service Channels to identify replacement equipment prospects. Implement structured pricing models (good / better / best) for competitiveness and margin protection. Clearly define account assignments to eliminate overlap and maximize accountability. 3. Staffing & Leadership Directly manage Inside/Outside Sales and Warehouse staff. Lead recruiting, interviewing, onboarding, and training of new hires. Conduct annual performance reviews, set development goals, and align team performance with organizational objectives. Provide leadership for potential future warehouse expansions across East Tennessee. 4. Facilities & Logistics Oversee build-out and transition into a new 7,500 sq. ft. Knoxville warehouse. Manage budgets, including capital expenditures for forklifts, racking, and logistics needs. Establish reliable delivery/courier solutions. Resolve operational issues (phone systems, warehouse processes) in advance of relocation. 5. Process Standardization & Systems Transition Lead migration from REA system to FACTS warehouse module. Coordinate physical inventory counts, data migration, and vendor setup. Ensure closure of open orders in legacy systems. Work closely with Operations Manager to train staff and standardize processes. QUALIFICATIONS: Proven experience in HVAC aftermarket parts sales, distribution, or management. Strong leadership and team development skills. Knowledge of HVAC equipment and parts (similar and/or equivalent to AAON, York, LG, Bard, ClimateMaster, Lennox). Experience with warehouse operations, logistics, and ERP systems (FACTS preferred). Excellent organizational, budgeting, and project management skills. Customer-focused mindset with ability to balance sales growth and margin protection. Benefits: Base Salary: $TBD annually. Bonus: Eligible for 10% of year-over-year Gross Profit growth (invoiced basis, annual payout). Benefits: Medical, dental, vision, life insurance, disability, retirement savings (401k after 6 months), PTO carryover from prior plan, optional coverages (critical illness, accident, pet insurance). Equipment: Company laptop and cell phone provided. Expenses: Eligible for business expense reimbursement. Air Control Concepts is an equal employment opportunity.
    $48k-66k yearly est. Auto-Apply 32d ago
  • Automotive Parts Manager

    Lenoir City Co 4.2company rating

    Department supervisor job in Lenoir City, TN

    Lenoir City Chrysler Dodge Jeep Ram is looking for our next Automotive Parts Manager. Our dealer group has unlimited earning potential and opportunity for advancement Top Industry Pay for Ideal Candidate Full Benefits Package Relocation Assistance Available Must have minimum 3+ Years of Dealership Parts Management Experience We are looking for individuals with an entrepreneurial spirit who are optimistic, self-driven, have superb business skills who are motivated to take ownership of their department to lead it to excellence. In addition, candidate must: Manage employee schedules and pay plans Assume responsibility for staffing and hiring all employees under his/her division Attend manager meetings and conduct department meetings Prepare and administer an annual operating budget for the parts departments Maintain customer pay gross profit growth Partner with OEM and other third party vendors Motivate, train, develop and reward employees Provide and maintain a safe workplace and environment for employees and customers Experience with Reynolds & Reynolds required Our Benefits Include: Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Discounts on products and services Relocation assistance available for qualified candidates We Believe In Supporting Our Management Team With: Monthly store meetings with Owners and Entire Staff Continued education and Training for upper management Career Recruitment Support through Corporate We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $52k-72k yearly est. Auto-Apply 10d ago
  • Department Supervisor

    H&M 4.2company rating

    Department supervisor job in Knoxville, TN

    Job Description About the Role As a Department Supervisor, you will be responsible for for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store. The Department Supervisor will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit * You are responsible for supporting the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines. * Representing yourself and the H&M brand positively during customer interactions * Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and working with your Department Manager to act on them * Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers * Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives * Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges * Ensure all admin routines for both people and operations are handled in a correct way Fashion & Trend Awareness * Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc * Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions Team & Development * Retain and share your knowledge and skills with the Store team * Collaboration, planning & teamwork with in-store Visual Merchandiser team * Give & receive feedback with your colleagues to learn, develop & support each other * Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc * Ensure all procedures, routines, and legal requirements in all areas of the store are followed Retail Operations/ Visual & Commercial Execution * Secure a clean and tidy sales floor and back of house including stockroom areas * Ensure high fashion quality, visual and commercial product presentation, with good garment care * Secure good stock levels and provide input on allocation to Area team * Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided * Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) * Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store * Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc) * Responsible for opening & closing of store daily Qualifications Who You Are * To be a successful and effective Department Supervisor, you'll be an emerging leader who enjoys taking responsibility. * You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics. * You are achievement-oriented, motivated by performance and competition to be truly customer centric. Why You'll Love Working at H&M * We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability * We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years * You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues * We are an inclusive company where you're encouraged to be yourself at work * You will have access to a large global talent community, where career growth and aspirations have no limits * We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community * You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Compensation: expected base salary range is 16.23- 19.15 hourly EEOC Code: SLS Pay Status: Non-Exempt, Hourly * This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
    $35k-50k yearly est. 60d+ ago
  • Mechanical Department Manager

    Mesa Associates, Inc. 4.7company rating

    Department supervisor job in Knoxville, TN

    Job Description Disclaimer: Be cautious and only respond to emails from our “mesainc.com” domain. We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If you receive any communication asking for such information, it is not from Mesa. For any concerns, or to verify the authenticity of a message, please contact us through our official channels. We've got the power to energize your career and spark YOUR work/life balance through professional development and exceptional benefits. Don't delay, plug in today for an inclusive and meaningful career. Mesa Associates, Inc. is a woman/minority-owned full service engineering, procurement, & construction management firm covering power, defense, aerospace, industrial, commercial and municipal entities. We specialize in power generation and delivery services including electrical high-voltage, substations, switchyard, transmission line, & distribution design. We have been in the top 10 of EC&M's Top 40 Electrical Design Firms since 2012. With over 1,000 associates, we are big enough to perform, but small enough to care! The Mechanical Engineering Department Manager is responsible for the overall technical and administrative leadership of the mechanical engineering team. The ideal candidate will have extensive experience in the utility and heavy industrial sectors, a proven track record of managing and mentoring engineering staff, overseeing complex projects, and driving business development initiatives. Responsibilities of this role include, but may not be limited to, the following: Provide leadership, mentorship, and guidance to the mechanical engineering staff, managing career development, performance, and overall department growth. Serve as the key technical leader, leveraging extensive knowledge of mechanical engineering principles, industry codes, and standards to support and execute complex projects. Manage project teams and resources to ensure the timely and successful completion of engineering deliverables, from conceptual design to construction documents. Oversee project budgets, schedules, and quality, ensuring adherence to project requirements, contract terms, and company standards. Collaborate with other engineering disciplines, project managers, and clients to ensure effective project coordination and integration. Act as a client liaison on technical issues; expand and foster relationships with new and existing clients to support business development efforts. Contribute to discipline scoping and estimating efforts for new project opportunities. Oversee the Quality Process for all mechanical design work, ensuring that deliverables are accurate and complete. Stay current with industry trends, technological advancements, and best practices, and lead the adoption of innovative solutions and processes. Required Qualifications of this role include, but may not be limited to, the following: Education: Bachelor's degree in Mechanical Engineering or related field from an ABET-accredited program. Experience: A minimum of 10 years of related experience in a consulting engineering or closely related environment, with significant experience in the utility or heavy industrial market sector. Licensure: Professional Engineer (P.E.) license is required. Skills: Expertise in the design and evaluation of mechanical systems related to power generation, industrial, facilities, or other relevant infrastructure projects is highly desirable. Software: Proficiency with standard design and analysis software such as Autodesk products, hydraulic analysis programs, pipe stress, etc. is highly desirable. Attributes: Strong communication, analytical, and problem-solving skills are essential. Preferred Qualifications of this role include, but may not be limited to, the following: Advanced Degree: Master's degree in Mechanical Engineering or a related field. Certification: Project Management training or certification is a plus. Experience: Prior experience in a management or supervisory role. Project Types: Experience with a range of design/build or alternative delivery projects. Benefits: Paid Time Off Holiday Pay - 10 Annually Group Medical/Dental Insurance Life Insurance (Company Paid) Disability Insurance (Company Paid) 401(K) Retirement Savings Plan 401(K) Matching Contribution Section 125 / Cafeteria Plan Long Term Care Insurance Tuition Reimbursement Fitness Center Reimbursement Annual Performance Bonus 9/80 Work Schedule Notice to External Search Firms: Mesa Associates, Inc. and its subsidiaries do not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Mesa Associates, Inc. Talent Acquisition engages with approved search firms directly for specific hiring needs.
    $77k-108k yearly est. 21d ago
  • Sr. Sales Associate

    Rack Room Shoes Inc. 4.2company rating

    Department supervisor job in Knoxville, TN

    30545 Part Time Rack Room Shoes Primary responsibility is to provide excellent service to our customers. Strive to meet or exceed all store goals and company business initiatives. Associates will be responsible for a variety of tasks throughout a typical work day as directed by the store management team. In addition to these responsibilities, SR Sales Associates will have additional POS/Back Office responsibilities that include refunds/exchanges, processing S2H and Customer Pickup orders. Maintain and adhere to all company and Store Operations policies and procedures. Duties and Responsibility * Create an excellent shopping experience for our customers through awareness and company service standards. Positive attitude, willingness to serve and well informed. Sales and assistance Promotion of company rewards program and others business initiatives. * Maintain awareness of all current sales promotions. * Maintain merchandise presentation. Ensure stock is well arranged and merchandised properly. Maintain cleanliness and organization of all areas within the store. * Develop and maintain necessary product knowledge and fitting skills. * Maintain an awareness of Loss Prevention concerns involving customers and staff members. * Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed. * When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates. * Process all sales and POS terminal transactions in accordance with policy and procedure. * SR Sales Associates will have additional POS/Back Office responsibilities that include refunds/exchanges, processing S2H and Customer Pickup. Principal Working Relationships Customers, Sales Associates, Store Management and District/Regional Managers Key Qualifications Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees. Basic communication (both verbal and non-verbal), organization, and math skills. Experience in retail sales, preferably specialty retail or footwear. Basic knowledge of the policies and procedures. Basic visual merchandising skills and an understanding of the Store Presentation Standards. Store Number: 030 Rack Room Shoes 030 Pay Range: 14 West Town Mall 7600 Kingston Pike, Room 1182 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Knoxville, Tennessee US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $23k-33k yearly est. 60d+ ago
  • Retail Supervisor - Knoxville

    America's Thrift Stores 3.8company rating

    Department supervisor job in Knoxville, TN

    Retail Supervisor Department: Operations Reports to: Assistant Manager FLSA Status: Nonexempt and Objectives The Retail Supervisor plays a key leadership role in managing the daily operations of the retail sales floor and front-end areas. This position requires proven retail experience and the ability to maintain high standards of customer service, merchandising, and operational excellence. The Retail Supervisor ensures that all store functions-from customer interaction to inventory management-are executed efficiently and in alignment with company standards. This position demands a results-driven retail professional who can lead by example, engage directly with customers and donors, and coach team members to deliver quick, accurate, and friendly service. Retail Supervisors are expected to take ownership of daily operations, audit and evaluate team performance, and ensure a clean, organized, and profitable store environment. To support retail operations, flexibility is required to work a rotating schedule that includes mid-shifts, evenings, weekends, and holidays. Retail Supervisors exemplify America's Thrift Stores Core Values in leadership, customer engagement, and operational excellence. Roles and Responsibilities Direct and supervise retail floor and front-end team members to ensure exceptional customer service and operational efficiency. Leverage prior retail experience to train, coach, and motivate team members in sales, merchandising, and customer interaction. Assist with recruiting, selecting, and onboarding retail staff, ensuring candidates align with store needs and culture. Monitor team performance through daily observation, interaction, and coaching to maintain strong sales and service results. Schedule team members effectively to meet labor goals while ensuring adequate coverage for peak retail hours. Perform and oversee all front-end retail duties, including cash register operations, returns, and customer assistance. Manage inventory systems to monitor deliveries, stock levels, and merchandise flow across the sales floor. Analyze daily sales and product trends to anticipate retail needs and take corrective action when necessary. Supervise point-of-sale operations to ensure accuracy, speed, and a positive shopping experience. Maintain control over cash handling, deposits, and related accounting procedures. Provide hands-on assistance to customers and donors, ensuring a welcoming and helpful store environment. Set the standard for exceptional retail service and coach team members to exceed customer expectations. Ensure merchandise is well-presented, properly priced, and reflective of company visual standards. Assist with sales promotions, marketing programs, and visual resets to drive customer engagement and sales. Foster a respectful, team-oriented work environment where communication and collaboration thrive. Address customer or team issues promptly and professionally, escalating as needed. Protect company assets and uphold all safety and loss prevention policies. Maintain a clean, safe, and compliant retail environment that meets company and OSHA standards. Serve as Manager-on-Duty in the absence of the Assistant Store Manager or General Manager, making operational decisions as needed. Perform other related duties as assigned to ensure store success. Skills and Qualifications Minimum of two (2) years of supervisory or keyholder experience in a fast-paced retail environment is required. Demonstrated ability to lead a retail team, drive sales, and deliver a superior customer experience. Strong merchandising skills and understanding of retail operations, cash handling, and visual presentation. Proficiency in basic math, POS systems, and computer applications. Strong communication and interpersonal skills to effectively train and motivate retail team members. Ability to assess performance, provide constructive feedback, and implement coaching strategies. High school diploma or GED preferred. Strong reasoning, decision-making, and problem-solving abilities. Must pass background check, MVR check, and drug screen. Valid driver's license with a clean driving record. Flexibility to work rotating schedules, including evenings, weekends, and holidays. Competencies Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100% Physical Demands: Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling. Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level. Continuously - Standing on tile/concrete, talking, seeing, and hearing. Other: Mostly working a rotating schedule (mid-shifts, evenings, weekends and holidays). Working environment includes inside of building withsemi- controlled temperatures and outside conditions with varying weather and temperatures. Other duties as assigned: Please note that this may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document. This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve. #IND123
    $31k-36k yearly est. 5d ago
  • Assistant Manager

    Twin Peaks Restaurant 4.0company rating

    Department supervisor job in Knoxville, TN

    TWIN PEAKS : Assistant Manager GENERAL PURPOSE OF THE JOB: This job requires the Assistant Manager to work directly with fellow Managers, General Manager and all team members to create and maintain a profitable store environment that provides best-in-class service, hospitality to every guest. The Assistant Manager must also manage costs, recruiting efforts, LSM, training and ensure that proper policies are followed, including employment and incident documentation. The Assistant Manager is very hands-on and will be responsible for the daily operations learning alongside the Assistant General Manager and General Manager for further development. You must be dependable, self-reliant, have wonderful guest hospitality, coaching and teaching skills. The essence of this promise is to guarantee that every guest may walk into a Twin Peaks to be promptly welcomed and entertained by physically fit, attractive and engaging Twin Peaks Girls, who simultaneously deliver hot, tasty food and 29-degree beer. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude. ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties and responsibilities of an Assistant Manager include, but are not limited to: * Effectively teach, motivate, coach and discipline staff, the HOH, and Twin Peaks Girls. Must garner the respect of all employees. * Be proficient with interviewing, warning, counseling, hiring and firing employees, and ensure that all such events are properly documented and discussed with Assistant General Manager and General Manager before making such decisions. * Cash handling procedures are being followed. * Seek development from Assistant General Manager and General Manager as he or she wishes to develop into the AGM level. * Proactively recruit as needed. * Hold kitchen staff accountable to standards, ticket times, safety, and sanitation guideline. * Handles volume and stress with composure and finesse. * Upholds the standards and expectations. * Knowledge of systems, methods and processes that contribute to great execution. * Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting your General Manager and VP of Operations immediately. * Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance. * Drive sales by working with the Assistant General Manager and General Manager, Twin Peaks Girls and HOH team members to execute excellent operations. * Effectively coach and counsel. Hold team members accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks. * Maintain organized and updated training schedules, programs and materials for new employees. Effectively execute training and development programs. * Practice sound inventory control. * PNL/COGs/Bar, Food and Labor cost controlling. Completing with Assistant General Manager and General Manager follow-up/approval. * Dress and act professionally each day to set a good example for all employees. * HOH and FOH productivity. * Enforcing safety and sanitary practices, maintenance and regulatory compliance for the kitchen area. Upholds standards of cleanliness per EcoSure/Health Department Compliance and maintains a rating of "A". * Reviews schedules on a weekly basis and ranking report. Managing staffing levels and shift assignments. * Audit ready always. (Daily/Shift Critical Audits) * Paying invoices/Reviewing invoices * Ensuring asset protection and security is in place. Examples: back door, liquor cabinet, storage rooms stay locked. * Maintaining and staying within compliance for Peaks Point Training. * Proper state food certificates all up to date with none being expired and ensuring system is in place so they have certificate day 1 of employment. (if applicable) * Helping to ensure all managers food/alcohol certifications and food cards are in date. (if applicable) * Ensure that alcohol is always served responsibly and in accordance with the law. * Mathematical skills necessary to understand PNL, cost controlling, etc. * Uniform Standards followed (FOH/HOH/Management) * Restaurant overall Organization and Cleanliness. * R&M program. * Employee files up to date with proper documentation. * Ensuring that operational basics and standards are adhered to with total commitment and passion: includes line checks, critical line checks, scheduling, standards, security, testing, training, cook times, etc. SUPERVISION RECEIVED: This position will report to their General Manager. SUPERVISION EXERCISED: Full restaurant staff. UNIFORM STANDADS: The General Manager must look professional always. * Twin Peaks logo, non-wrinkled polo (tucked in). * Slacks- black, navy, brown, khaki, grey or Jeans- stylish, fitted; NO - stains, tears, holes, frayed seams/cuffs or bleaching. * Socks- appropriate dress socks for slacks or jeans. * Shoes- non-slip, closed toe dress shoe rubber soled or suitable work shoes. Belt to match. * O Hats (HOH only) NO Ponytails, mullets, fo/mohawks, exotic unnatural hair colors NO Facial piercings, NO Shirts with brand name words or logos (Vendor logos, Affliction, Ed Hardy, etc.), NO Suits or ties, NO Shorts, NO Work out/yoga pants, leggings, NO Dresses or skirts, NO White socks with dark pants and NO Sandals or sneakers. QUALIFICATIONS & SKILLS: * Must have substantial leadership experience in high-volume restaurants and/or bars. * Ability to apply common-sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, cash handling procedures followed and compute correct bank deposits. * Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. LANGUAGE SKILLS: Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful. CERTIFICATES, LICENSES, REGISTRATIONS: Ability to obtain and/or maintain any government required licenses, certificates or permits to include ServSafe Food Manager and ServSafe Alcohol. Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Assistant Manager training program prior to working a shift without supervision. Must successfully attend and complete all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. PHYSICAL DEMANDS: The physical demands described here are the representative of those that must be met by an Assistant Manager to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant Manager is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activates may change at any time with or without notice. MANAGEMENT TEAM DEVELOPMENT: * Maintain a fun and professional work environment grounded on our values, brand standards, guiding principles and promises. * Management development program on Peaks Point and providing materials for success in development. * Ensure all Managers are current and up to date with reviews, certificates, training, etc. alongside the General Manager. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Assistant Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud. WHAT SUCCESS LOOKS LIKE: Your performance and success will be driven through a few of the following, but not limited to, running the business according to our brand standards with the focus on people, sales and profits, maintaining hospitality standards at all times, maintaining the attributes, championing change while maintaining food quality standards while keeping our promises to our guests.
    $26k-31k yearly est. 60d+ ago
  • Sales Associate or Sales Manager

    Tire Discounters 3.1company rating

    Department supervisor job in Knoxville, TN

    Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo. Your Role as Sales Associate and Sales Manager: Our Sales Associates and Sales Managers are the neighborhood trusted experts for auto maintenance and repair! In this high-impact, fast-paced role, you are responsible for growing sales for your store through relationships while achieving superior levels of customer satisfaction. What You'll Do: * Evaluates customer needs and recommends products and services accordingly. * Drives sales growth for store location, including making customer calls daily to increase sales opportunities. * Coordinates each customer's work order through to completion, fully and accurately following company policy, programs and procedures. * Provides outstanding customer service to every customer. * Takes accountability for the presentation of the property, including inside and outside the store. * Promotes company culture of cooperation and collaboration among all team members. * Assists in the shop as necessary. Your Skills & Qualifications: * Retail sales or customer service experience preferred (automotive experience is a plus). * Strong communication, organizational, and multitasking skills. * Ability to thrive in a fast-paced environment and work on Saturdays. * Ability to stand for long periods, bend, and lift up to 75 lbs. * Valid driver's license and authorized to work in the USA (18+). Compensation & Perks: Pay: $35,000 - $55,000+ annually * (includes monthly spiff and store bonus) * Paid weekly Career Path Sales Associate → Sales Manager → Service Manager → General Manager Why Join Tire Discounters? * Grow with us: Defined career paths -- many of our shop leaders and managers started right where you are. * Investing in you: Master-certified trainers, paid hands-on learning, plus a company tool program to help you build your career.
    $35k-55k yearly 60d+ ago
  • Department Manager

    Mountain High Outfitters 3.7company rating

    Department supervisor job in Knoxville, TN

    The Mountain High Outfitters Department Manager is responsible for assisting and consulting the Store Manager regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the Shop's goals. The Department Manager is knowledgeable in a specific product area or department in our Shop; upholds policies, procedures and standards. The Department Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. Essential duties and responsibilities for the Mountain High Outfitters Department Manager include, but are not limited to, the following: The Department Manager's most important responsibility is to inspire an unmatched level of Customer Experience (CX) in the Shop. Assists in producing an atmosphere where Associates take ownership of their Guest's level of satisfaction while producing profitable sales for the company. Assists in creating a compelling Visual Merchandising plan for his or her Department. Assists in training and evaluating Sales Associates in their assigned Department. Consults and partners with the Store Manager in establishing and enforcing policies, goals and procedures. Directs staff to ensure all responsibilities and standards in assigned department are completed. Assists in maintaining proper security for the Shop. Stays aware of business trends and maintains knowledge of competition and new ideas. Assisting store cashiers at peak periods. Protects the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
    $26k-37k yearly est. 60d+ ago
  • DeNovo/New Build Leader - Consumer Sales

    First Horizon Corp 3.9company rating

    Department supervisor job in Knoxville, TN

    Location: On site in Memphis, TN, Charlotte, NC, Raleigh, SC, Miami, FL, Orlando, FL, New Orleans, LA, Lafayette, LA, Nashville, TN, or Knoxville, TN. The DeNovo Leader will play a vital role in the growth and development of First Horizon's consumer banking network. This associate is responsible for building our go-to-market playbook, offering hands-on coaching to frontline leaders, and partnering closely with marketing to ensure our growth objectives are met. The ideal candidate will thrive in a fast-paced environment, be passionate about engaging associates, and have a clear vision for delivering value to our clients in new markets. Key Responsibilities: * Develop, refine, and deploy the de novo (new branch/market) go-to-market playbook; ensure it is actionable, measurable, and scalable across multiple markets. * Provide direct, hands-on coaching and development to branch leaders and associates in new markets to drive adoption of best practices and performance standards. * Serve as a primary liaison between Consumer Sales, Marketing, and other key partners to synchronize launch activities, client engagement strategies, and branding initiatives. * Collaborate with marketing to design and execute campaigns that support new market entry and ongoing growth. * Monitor market performance and proactively identify adjustments to strategies or tactics to optimize results. * Identify talent needs and support onboarding, training, and ongoing development for associates in new locations. * Champion a client-focused culture and ensure all go-to-market activities are aligned with First Horizon's values and growth objectives. * Analyze data, generate reports, and present market activity results and recommendations to the Head of Consumer Sales and other senior leaders. * Maintain awareness of industry trends and competitive activities to enhance First Horizon's new market strategies. Qualifications: * Bachelor's degree in Business, Finance, Marketing, or related field preferred. * 5+ years of experience in retail banking, sales leadership, or related field, with a track record of leading market launches or expansion initiatives. * Strong experience with coaching, training, and developing associates. * Exceptional collaboration and relationship management skills-able to build trust across teams and functions. * Proven ability to translate strategy into tangible execution steps and measurable outcomes. * Excellent written and verbal communication skills. * High level of initiative, adaptability, and problem-solving skills. * Willingness to travel as needed for new market launches. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $42k-59k yearly est. 5d ago
  • Co Manager - (RT2862)

    Racetrac Petroleum, Inc. 4.4company rating

    Department supervisor job in Newport, TN

    At RaceTrac, our Co-Managers are the heartbeat of the store - supporting the General Manager, leading by example, and helping teams deliver exceptional guest experiences every day. If you're a driven leader ready to grow your career, take ownership of your results, and develop a winning team, this is your next step. As a Co-Manager, you'll play a key role in driving the store's performance, developing top-tier talent, and bringing RaceTrac's mission to life: making people's lives simpler and more enjoyable. What's In It for You? * Competitive pay and performance-based incentives * Promotion potential - many of our General Managers were Co-Managers first! * Leadership training and development that prepares you for what's next * Operate with autonomy while supported by proven systems and tools * A dynamic, high-volume environment where leadership is hands-on and meaningful * Full benefits package - including medical, dental, vision, 401(K), PTO, and more! What You'll Do Lead & Develop a High-Performing Team * Cultivate a guest-first culture, ensuring every interaction is welcoming and efficient * Mentor and support Shift Managers and team members through training and coaching * Empower teams by setting clear expectations, providing feedback, and leading by example * Foster open communication and collaboration across all shifts Support Operational Excellence * Assist in executing store-level strategies to drive sales, guest satisfaction, and profitability * Monitor and manage inventory levels, vendor relationships, and cash control * Drive promotional execution, ensure food service compliance, and elevate the in-store experience * Ensure the store is clean, stocked, and aligned with RaceTrac brand standards Champion Food Safety & Compliance * Conduct regular food quality checks and coach the team on food safety standards * Ensure compliance with safety regulations and company policies * Maintain and organize required documentation for audits or inspections Drive Results Through Collaboration * Analyze reports, identify trends, and take action to improve store performance * Support team scheduling and staffing needs in coordination with the General Manager * Provide performance feedback and help drive accountability across the team What We're Looking For * 3-5 years of experience in retail, food service, or restaurant leadership * 1+ year of management experience preferred * Strong coaching, communication, and problem-solving skills * Experience in high-volume, guest-focused environments * Ability to read and act on business metrics such as P&L, labor, and sales Must Haves for This Role * High School Diploma or GED, in progress or completed * Ability to lift up to 50 lbs. and perform physical tasks as needed * Willing to obtain and maintain food handler and alcohol server permits (if required) Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages. All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
    $48k-86k yearly est. 4d ago
  • Assistant Manager - Main St at Oak Ridge

    The Gap 4.4company rating

    Department supervisor job in Oak Ridge, TN

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $28k-43k yearly est. 53d ago
  • GSMR Retail Supervisor

    American Heritage Companies 4.3company rating

    Department supervisor job in Bryson City, NC

    Job Details BRYSON CITY, NC Seasonal $17.00 - $20.00 Description Division/Department: Retail Job Title: Retail Supervisor Reports To: Retail and Museum Manager Non-Exempt / Hourly Employee Classification: Seasonal Location: Bryson City, NC Compensation: $17-20 hour Job Summary: The Retail and Museum Supervisor is responsible for supervising and coordinating activities of sales and inventory controls and the maintenance of the Great Smoky Mountains Railroad Train Museum and Gift Shop. Essential Duties and Responsibilities: Operate register with speed and provide polite customer service during check-out Ability to troubleshoot POS and Square issues. Greet customers as they enter the store and interact on the sales floor Keep displays clean and organized rotating merchandise on display. Maintain the integrity of the Museum Lionel collection, layouts and displays and work with Museum Attendants to keep track of life cycle of layout locomotives and rolling stock. Maintain Store and Museum cleanliness and inviting appearance including outdoor entrance and window displays. Train and enforce operating and cash handling policies and procedures. Takes initiative to complete assignments such as merchandise recovery, merchandise receiving/counting/pricing, stocking shelves, displaying merchandise as well as cleaning and organizing duties. Ensure proper procedure executed in receiving and monitoring inventory Assist in prepping inventory for all retail sales locations including depot deck and on the train. Monitor all retail products sold in reservations software to keep track of inventory. Ability to create sales displays and merchandise effectively with strategic planning. Ability to problem solve in all areas of business around customer experience, logistics and assist museum staff around issues arising day to day on train layouts. Ability and willingness to give feedback, both positive and constructive, to all members of team and help foster a culture of customer experience centric feedback. Other duties as requested by the Retail and Museum Manager and/or AHR/GSMR senior management Work Environment: Schedule varies throughout the year depending upon train schedule and company needs. Primarily indoor work. Standing, bending, reaching, stooping for prolonged periods of time serving customers and stocking shelves. Qualifications Education, Skill and Work Experience Requirements: 1-3 years of supervisory experience, with demonstrated experience in retail sales/customer service settings Must have cash handling experience. Must have a passion and desire for providing strong customer service and guest satisfaction Must have knowledge of POS/inventory control systems including Square. Must have proficiency in Microsoft Office 365 including Word, Excel, Teams, & Outlook Must be able to communicate effectively in both written and spoken English, possessing good leadership and interpersonal skills with proven ability to supervise people. Must be able to interact effectively with coworkers/vendors/customers. Must be able to work a flexible schedule with night and weekend hours. Must be able to lift up to 50lbs.
    $30k-34k yearly est. 60d+ ago
  • Assistant Manager (Full-Time, Open Availability)

    Breadbox

    Department supervisor job in Oak Ridge, TN

    Drive Success as an Assistant Manager at Our High-Energy Convenience Store! From customer service to operations, are you ready to be the steady hand that keeps our store energized and running strong on any shift? We're searching for Assistant Managers who are dependable, driven, and not afraid to roll up their sleeves. Open availability is a must , and you should expect to work weekends, holidays, and primarily second or third shifts. If you thrive in a fast-paced environment and want to grow your career in retail leadership, this is your opportunity. Responsibilities What You'll Do: Support the Store Manager in all aspects of day-to-day operations. Run the register and assist customers with speed, accuracy, and a great attitude. Coach and motivate team members to consistently upsell products and promotions. Help hire, train, and lead a high-performing team focused on customer service and store success. Step in as acting manager when the Store Manager is off. Handle inventory, ordering, and merchandising to keep the store fully stocked. Maintain a clean, welcoming store-including restrooms, trash areas, and fuel pumps. Create and manage team schedules to ensure full coverage. Perform daily cash handling, deposits, and oversee store financials. Provide feedback and leadership that motivates your team to excel. Other duties as assigned Why Join Us: Weekly Pay: Your hard work pays off every week. Monthly Bonus Potential: Great performance = extra earnings. 401(k) : Invest in your future on Day 1 of Employment Paid Time Off: Take the time you need to recharge. Insurance Coverage: Health, dental, vision, and more for your peace of mind. Career Growth: Develop into a Store Manager or beyond-your future is wide open. Pay Rate:$14 hr Qualifications Open Availability: You must be available to work weekends, holidays, and likely second or third shifts. Reliable Transportation: You must have a valid driver's license, access to a personal vehicle, and proof of insurance to complete bank deposits. Physical Readiness: Comfortable with tasks such as cleaning restrooms, taking out trash, and maintaining outside areas like pumps. Minimum Age Requirement: 18+ years old in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO 21+ years old in all other states Communication Skills: Proficient in English with basic math skills. Pass Pre-Employment Screenings: Drug test and background check required. Willing to Learn: Especially in Tennessee, where Topshelf Manager Training is required. Benefits: For information on benefits offered, please click on the hyperlink below. *********************************** Equal Opportunity Employer GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision. This Organization Participates in E-Verify ****************************************************************************************************** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. GPM Investments, LLC maintains a drug-free workplace RequiredPreferredJob Industries Retail
    $14 hourly 60d+ ago
  • Aviation Parts Manager

    Psa Airlines 4.9company rating

    Department supervisor job in Louisville, TN

    Let your career take off with PSA Airlines About PSA PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends. Benefits PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including: Travel privileges on the American Airlines global network A generous vacation plan designed to let you enjoy your travel perks 401(k) with company match American Airlines Group (AAG) profit-sharing and bonus opportunities A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network Premium dental coverage Vision plan options provided, including a plan that covers both glasses and contacts every year Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services Access to 24-hour virtual urgent care services Family planning and fertility treatment LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children Flexible Spending Accounts for both Health Care and Dependent Care services Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional Responsibilities Position Summary The Stores Manager impacts PSA Airline's safety, ensuring that it is the stores team's top priority. Maintaining proper inventory levels along with the proper receiving, inspecting, shipping, and/or storage of materials used in support of PSA fleet operations. The Stores manager will have a direct impact on their team; developing individual team members to excel in their duties by mentoring and coaching in a manner that fosters trust and open communication throughout the department. Job Responsibilities The Stores Manager leads the team to complete the following activities in a timely manner per established company guidelines: Receiving, Inspection, and binning of the daily deliveries of materials and shipment of repairs and stock transfers are done within established standards and times. Ensures that all materials requested by the maintenance technicians is provided promptly to support line, overnight, and heavy check operations. Ensures that the team has been trained in all aspects of Stockroom operations that are applicable to their respective job classifications. This includes but is not limited to computerized management and issuance of materials, hazmat training, shelf life training, cycle counting, as well as storage, packaging, receiving, of materials and disposal of hazardous, scrap or BER materials per established company guidelines. Maintains training records and monitors recurrent training requirements, to ensure that the team is current on all training related to the department. Conducts performance reviews for the Stores Team using established PSA company guidelines. Ensures that scheduling of the stores team is adequate to support PSA fleet activity at all times. Ensures that parts/materials are properly stored, segregated, and labelled, and that they comply with current Shelf-Life Programs and hazardous materials storage guidelines. Ensures that all activities relative to AOG and after hour AOG support are carried out in the most safe, expeditious, and economical way possible, and oversees the efforts to coordinate parts issuance/transfer for scheduled overnight maintenance or AOG Heavy Check maintenance situations where applicable at each base. Ensures that parts are transferred to other store locations in a timely and effective manner to support the PSA fleet. Ensures that parts and equipment that are requisitioned by supervisors, are ordered in a timely manner in after hour and AOG situations. Ensures that material inspection of incoming parts is in accordance with procedures as determined by the Chief Inspector and that rejected materials are tagged and stored per the established guidelines. Establishes and manages the inventory control program to ensure accurate identification and retrieval of parts/materials in support of the PSA fleet requirements. Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs Performs other duties as assigned. Position Specifics Qualifications Required High school diploma or equivalent. At least 5 years of experience with aircraft parts and supervision. Proficient computer skills: Microsoft Office Suite. Ability to speak/read/write in English. If hired, must be able to demonstrate that you are authorized to work in the U.S. Preferred BS/BA. Additional Information Delegation: In absence, responsibilities delegated to Regional Manager of Stores Operations. Authorities: None Supervisory Responsibility: This is a supervisory position. Work Environment: This job operates approximately 90% of the time inside a climate controlled building and approximately 10% of the time outside in all types of weather. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 50 lbs; use hands to handle or feel; and reach with hands and arms. Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen. Must be able to obtain airport SIDA badging and have a valid driver's license. AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $56k-78k yearly est. Auto-Apply 35d ago
  • Aftermarket Parts Manager

    Air Control Concepts 4.4company rating

    Department supervisor job in Knoxville, TN

    Job Title: Aftermarket Parts Manager FLSA Status: Non-Exempt This is a FULL-TIME position Air Control Concepts is more than just a collection of firms, we are a community of forward-thinking experts committed to excellence, innovation, and collaboration. With a focus on commercial HVAC representation, we bring together esteemed entities from diverse regions, each boasting decades of invaluable experience. We understand that success in the HVAC industry goes beyond individual accomplishments. That's why we believe in the power of unity and collaboration. By leveraging our collective assets, knowledge, and resources, we empower our member firms to deliver unparalleled service, safety, and efficiency to clients across healthcare, commercial, and residential sectors. Check out our website: AIR Control Concepts | HVAC Partnerships, Growth & Support Across North America Job Description: The Aftermarket Parts Manager will lead East Tennessee's Aftermarket Parts Division, overseeing operations in Knoxville, Chattanooga, and the Tri-Cities. This role requires a hands-on leader who can drive sales growth, manage staffing, oversee facilities, and ensure smooth operational transitions, all while maintaining a customer-first approach. The manager will directly supervise Inside/Outside Sales Representatives and Warehouse staff, ensuring alignment with our aftermarket growth objectives. This is a critical leadership role responsible for building a sustainable, profitable, and scalable aftermarket parts business in the region. Essential Duties and Responsibilities: The requirements listed below are representative of the knowledge, skill, and/or ability, and physical demands required. 1.Stocking Strategy Develop and implement stocking strategies for high-demand parts (AAON, York chiller, LG, VFDs, refrigerants, any other required parts. Oversee replacement equipment stocking (Bard wall-mount, ClimateMaster WSHPs, Lennox rooftops, LG mini-splits, accessories). Ensure inventory availability while balancing cost and profitability. 2. Sales & Customer Support Strengthen sales initiatives to capture aftermarket business opportunities. Partner with Equipment Sales & Service Channels to identify replacement equipment prospects. Implement structured pricing models (good / better / best) for competitiveness and margin protection. Clearly define account assignments to eliminate overlap and maximize accountability. 3. Staffing & Leadership Directly manage Inside/Outside Sales and Warehouse staff. Lead recruiting, interviewing, onboarding, and training of new hires. Conduct annual performance reviews, set development goals, and align team performance with organizational objectives. Provide leadership for potential future warehouse expansions across East Tennessee. 4. Facilities & Logistics Oversee build-out and transition into a new 7,500 sq. ft. Knoxville warehouse. Manage budgets, including capital expenditures for forklifts, racking, and logistics needs. Establish reliable delivery/courier solutions. Resolve operational issues (phone systems, warehouse processes) in advance of relocation. 5. Process Standardization & Systems Transition Lead migration from REA system to FACTS warehouse module. Coordinate physical inventory counts, data migration, and vendor setup. Ensure closure of open orders in legacy systems. Work closely with Operations Manager to train staff and standardize processes. Experience and Requirements: Proven experience in HVAC aftermarket parts sales, distribution, or management. Strong leadership and team development skills. Knowledge of HVAC equipment and parts (similar and/or equivalent to AAON, York, LG, Bard, ClimateMaster, Lennox). Experience with warehouse operations, logistics, and ERP systems (FACTS preferred). Excellent organizational, budgeting, and project management skills. Customer-focused mindset with ability to balance sales growth and margin protection. Benefits: Base Salary: $TBD annually. Bonus: Eligible for 10% of year-over-year Gross Profit growth (invoiced basis, annual payout). Benefits: Medical, dental, vision, life insurance, disability, retirement savings (401k after 6 months), PTO carryover from prior plan, optional coverages (critical illness, accident, pet insurance). Equipment: Company laptop and cell phone provided. Expenses: Eligible for business expense reimbursement. AIR Control Concepts is an Equal Opportunity Employer. Powered by JazzHR yZrQ4EpgTL
    $50k-70k yearly est. 4d ago
  • Aftermarket Parts Manager- Commercial HVAC

    Hobbs & Associates, LLC 3.9company rating

    Department supervisor job in Knoxville, TN

    Job DescriptionAftermarket Parts Manager Job Title: Aftermarket Parts Manager Operating Company: Hobbs & Associates FLSA Status: Non-Exempt This is a FULL-TIME position The Aftermarket Parts Manager will lead Hobbs & Associates' East Tennessee Aftermarket Parts Division, overseeing operations in Knoxville, Chattanooga, and the Tri-Cities. This role requires a hands-on leader who can drive sales growth, manage staffing, oversee facilities, and ensure smooth operational transitions, all while maintaining a customer-first approach. The manager will directly supervise Inside/Outside Sales Representatives and Warehouse staff, ensuring alignment with Hobbs' aftermarket growth objectives. This is a critical leadership role responsible for building a sustainable, profitable, and scalable aftermarket parts business in the region. ESSENTIAL DUTIES AND RESPONSIBILITIES: The requirements listed below are representative of the knowledge, skill, and/or ability, and physical demands required. 1.Stocking Strategy Develop and implement stocking strategies for high-demand parts (AAON, York chiller, LG, VFDs, refrigerants, any other required parts. Oversee replacement equipment stocking (Bard wall-mount, ClimateMaster WSHPs, Lennox rooftops, LG mini-splits, accessories). Ensure inventory availability while balancing cost and profitability. 2. Sales & Customer Support Strengthen sales initiatives to capture aftermarket business opportunities. Partner with Equipment Sales & Service Channels to identify replacement equipment prospects. Implement structured pricing models (good / better / best) for competitiveness and margin protection. Clearly define account assignments to eliminate overlap and maximize accountability. 3. Staffing & Leadership Directly manage Inside/Outside Sales and Warehouse staff. Lead recruiting, interviewing, onboarding, and training of new hires. Conduct annual performance reviews, set development goals, and align team performance with organizational objectives. Provide leadership for potential future warehouse expansions across East Tennessee. 4. Facilities & Logistics Oversee build-out and transition into a new 7,500 sq. ft. Knoxville warehouse. Manage budgets, including capital expenditures for forklifts, racking, and logistics needs. Establish reliable delivery/courier solutions. Resolve operational issues (phone systems, warehouse processes) in advance of relocation. 5. Process Standardization & Systems Transition Lead migration from REA system to FACTS warehouse module. Coordinate physical inventory counts, data migration, and vendor setup. Ensure closure of open orders in legacy systems. Work closely with Operations Manager to train staff and standardize processes. QUALIFICATIONS: Proven experience in HVAC aftermarket parts sales, distribution, or management. Strong leadership and team development skills. Knowledge of HVAC equipment and parts (similar and/or equivalent to AAON, York, LG, Bard, ClimateMaster, Lennox). Experience with warehouse operations, logistics, and ERP systems (FACTS preferred). Excellent organizational, budgeting, and project management skills. Customer-focused mindset with ability to balance sales growth and margin protection. Benefits: Base Salary: $TBD annually. Bonus: Eligible for 10% of year-over-year Gross Profit growth (invoiced basis, annual payout). Benefits: Medical, dental, vision, life insurance, disability, retirement savings (401k after 6 months), PTO carryover from prior plan, optional coverages (critical illness, accident, pet insurance). Equipment: Company laptop and cell phone provided. Expenses: Eligible for business expense reimbursement. Air Control Concepts is an equal employment opportunity. Powered by JazzHR Et3qKVxg5Y
    $48k-66k yearly est. 4d ago
  • Mechanical Department Manager

    Mesa Associates 4.7company rating

    Department supervisor job in Knoxville, TN

    Disclaimer: Be cautious and only respond to emails from our “mesainc.com” domain. We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If you receive any communication asking for such information, it is not from Mesa. For any concerns, or to verify the authenticity of a message, please contact us through our official channels. We've got the power to energize your career and spark YOUR work/life balance through professional development and exceptional benefits. Don't delay, plug in today for an inclusive and meaningful career. Mesa Associates, Inc. is a woman/minority-owned full service engineering, procurement, & construction management firm covering power, defense, aerospace, industrial, commercial and municipal entities. We specialize in power generation and delivery services including electrical high-voltage, substations, switchyard, transmission line, & distribution design. We have been in the top 10 of EC&M's Top 40 Electrical Design Firms since 2012. With over 1,000 associates, we are big enough to perform, but small enough to care! The Mechanical Engineering Department Manager is responsible for the overall technical and administrative leadership of the mechanical engineering team. The ideal candidate will have extensive experience in the utility and heavy industrial sectors, a proven track record of managing and mentoring engineering staff, overseeing complex projects, and driving business development initiatives. Responsibilities of this role include, but may not be limited to, the following: Provide leadership, mentorship, and guidance to the mechanical engineering staff, managing career development, performance, and overall department growth. Serve as the key technical leader, leveraging extensive knowledge of mechanical engineering principles, industry codes, and standards to support and execute complex projects. Manage project teams and resources to ensure the timely and successful completion of engineering deliverables, from conceptual design to construction documents. Oversee project budgets, schedules, and quality, ensuring adherence to project requirements, contract terms, and company standards. Collaborate with other engineering disciplines, project managers, and clients to ensure effective project coordination and integration. Act as a client liaison on technical issues; expand and foster relationships with new and existing clients to support business development efforts. Contribute to discipline scoping and estimating efforts for new project opportunities. Oversee the Quality Process for all mechanical design work, ensuring that deliverables are accurate and complete. Stay current with industry trends, technological advancements, and best practices, and lead the adoption of innovative solutions and processes. Required Qualifications of this role include, but may not be limited to, the following: Education: Bachelor's degree in Mechanical Engineering or related field from an ABET-accredited program. Experience: A minimum of 10 years of related experience in a consulting engineering or closely related environment, with significant experience in the utility or heavy industrial market sector. Licensure: Professional Engineer (P.E.) license is required. Skills: Expertise in the design and evaluation of mechanical systems related to power generation, industrial, facilities, or other relevant infrastructure projects is highly desirable. Software: Proficiency with standard design and analysis software such as Autodesk products, hydraulic analysis programs, pipe stress, etc. is highly desirable. Attributes: Strong communication, analytical, and problem-solving skills are essential. Preferred Qualifications of this role include, but may not be limited to, the following: Advanced Degree: Master's degree in Mechanical Engineering or a related field. Certification: Project Management training or certification is a plus. Experience: Prior experience in a management or supervisory role. Project Types: Experience with a range of design/build or alternative delivery projects. Benefits: Paid Time Off Holiday Pay - 10 Annually Group Medical/Dental Insurance Life Insurance (Company Paid) Disability Insurance (Company Paid) 401(K) Retirement Savings Plan 401(K) Matching Contribution Section 125 / Cafeteria Plan Long Term Care Insurance Tuition Reimbursement Fitness Center Reimbursement Annual Performance Bonus 9/80 Work Schedule Notice to External Search Firms: Mesa Associates, Inc. and its subsidiaries do not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Mesa Associates, Inc. Talent Acquisition engages with approved search firms directly for specific hiring needs.
    $77k-108k yearly est. 60d+ ago

Learn more about department supervisor jobs

How much does a department supervisor earn in Knoxville, TN?

The average department supervisor in Knoxville, TN earns between $39,000 and $84,000 annually. This compares to the national average department supervisor range of $33,000 to $66,000.

Average department supervisor salary in Knoxville, TN

$57,000

What are the biggest employers of Department Supervisors in Knoxville, TN?

The biggest employers of Department Supervisors in Knoxville, TN are:
  1. The Home Depot
  2. H&M
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