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Director of account management vs account development manager

The differences between directors of account management and account development managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of account management and an account development manager. Additionally, a director of account management has an average salary of $147,725, which is higher than the $72,375 average annual salary of an account development manager.

The top three skills for a director of account management include customer service, sales process and customer satisfaction. The most important skills for an account development manager are customer relationships, customer accounts, and CRM.

Director of account management vs account development manager overview

Director Of Account ManagementAccount Development Manager
Yearly salary$147,725$72,375
Hourly rate$71.02$34.80
Growth rate5%5%
Number of jobs171,713214,004
Job satisfaction--
Most common degreeBachelor's Degree, 76%Bachelor's Degree, 78%
Average age4646
Years of experience88

What does a director of account management do?

A director of account management is responsible for handling client accounts, establishing efficient project management procedures, and delivering high-quality services according to clients' specifications and business requirements. They also are responsible for adhering to operational protocols, budget limitations, and set timeframes. The director of account management monitors the staff's performance, identifying their challenges, and adjusting project goals to maximize productivity. They also perform data analysis on financial transactions and sales status to develop a strategic process for maintaining the financial stability and condition of the business, as well as creating long-lasting relationships with business partners.

What does an account development manager do?

An account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients. They must also reach out to clients through calls and correspondence, offer products and services, and address any issues and concerns, resolving them promptly and efficiently. There are also instances when they have to collect and process payments, perform follow-up calls, negotiate contracts, and even open and close accounts. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the company's policies and regulations.

Director of account management vs account development manager salary

Directors of account management and account development managers have different pay scales, as shown below.

Director Of Account ManagementAccount Development Manager
Average salary$147,725$72,375
Salary rangeBetween $102,000 And $212,000Between $43,000 And $120,000
Highest paying CitySeattle, WASacramento, CA
Highest paying stateAlaskaNew York
Best paying companyWalgreensNVIDIA
Best paying industryStart-upTechnology

Differences between director of account management and account development manager education

There are a few differences between a director of account management and an account development manager in terms of educational background:

Director Of Account ManagementAccount Development Manager
Most common degreeBachelor's Degree, 76%Bachelor's Degree, 78%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Director of account management vs account development manager demographics

Here are the differences between directors of account management' and account development managers' demographics:

Director Of Account ManagementAccount Development Manager
Average age4646
Gender ratioMale, 56.9% Female, 43.1%Male, 61.8% Female, 38.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between director of account management and account development manager duties and responsibilities

Director of account management example responsibilities.

  • Utilize SaaS vendor PipeDrive to manage sales cycles, client communications and follow-up.
  • Initiate and manage projects with a market research consultant to quantify ROI of solutions.
  • Manage outsource call center operations report on KPIs, metrics, SLAs and call escalations.
  • Manage relationship with celebrity spokesperson and client, the Facebook contest she are involved in, and her social media activity.
  • Manage relationship with Florida Medicaid's contract and manage care divisions.
  • Develop and foster senior level and c-level contacts and achieve a trust advisor status within target accounts.
  • Show more

Account development manager example responsibilities.

  • Manage sales opportunities, client information, and internal departmental processes within CRM database.
  • Manage training budget to maximize ROI within assign territory.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Utilize company's internal CRM system to effectively plan and execute daily and weekly call schedule.
  • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
  • Assist in development of new contracts and negotiation of expiring contracts including RFP's and RFQ's.
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Director of account management vs account development manager skills

Common director of account management skills
  • Customer Service, 6%
  • Sales Process, 5%
  • Customer Satisfaction, 5%
  • Medicare, 5%
  • Oversight, 5%
  • Process Improvement, 4%
Common account development manager skills
  • Customer Relationships, 12%
  • Customer Accounts, 10%
  • CRM, 9%
  • Product Knowledge, 6%
  • Account Management, 5%
  • Salesforce, 5%

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