Director of account management vs account manager

The differences between directors of account management and account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of account management and an account manager. Additionally, a director of account management has an average salary of $147,725, which is higher than the $68,535 average annual salary of an account manager.

The top three skills for a director of account management include customer service, sales process and customer satisfaction. The most important skills for an account manager are customer service, account management, and healthcare.

Director of account management vs account manager overview

	Director Of Account Management	Account Manager
Yearly salary	$147,725	$68,535
Hourly rate	$71.02	$32.95
Growth rate	5%	5%
Number of jobs	171,713	152,261
Job satisfaction	-	4
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 70%
Average age	46	46
Years of experience	8	8

What does a director of account management do?

A director of account management is responsible for handling client accounts, establishing efficient project management procedures, and delivering high-quality services according to clients' specifications and business requirements. They also are responsible for adhering to operational protocols, budget limitations, and set timeframes. The director of account management monitors the staff's performance, identifying their challenges, and adjusting project goals to maximize productivity. They also perform data analysis on financial transactions and sales status to develop a strategic process for maintaining the financial stability and condition of the business, as well as creating long-lasting relationships with business partners.

What does an account manager do?

Account managers are employees who act as the bridge between the company they represent and the client of the company. They are assigned to handle specific clients so that the company will be able to tailor-fit any product or service according to the clients' requirements. Account managers are responsible for maintaining a harmonious relationship between the two parties by ensuring that any agreement made is amenable to both the company and the client. They are also responsible for ensuring that the company will be able to provide the needs of the client within any limitation that the client may have. Account managers also ensure that the company's reputation and well-being are always considered in any dealings.

Director of account management vs account manager salary

Directors of account management and account managers have different pay scales, as shown below.

	Director Of Account Management	Account Manager
Average salary	$147,725	$68,535
Salary range	Between $102,000 And $212,000	Between $42,000 And $110,000
Highest paying City	Seattle, WA	San Francisco, CA
Highest paying state	Alaska	Washington
Best paying company	Walgreens	NVIDIA
Best paying industry	Start-up	Technology

Differences between director of account management and account manager education

There are a few differences between a director of account management and an account manager in terms of educational background:

	Director Of Account Management	Account Manager
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 70%
Most common major	Business	Business
Most common college	University of Southern California	University of Southern California

Director of account management vs account manager demographics

Here are the differences between directors of account management' and account managers' demographics:

	Director Of Account Management	Account Manager
Average age	46	46
Gender ratio	Male, 56.9% Female, 43.1%	Male, 54.8% Female, 45.2%
Race ratio	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	7%

Differences between director of account management and account manager duties and responsibilities

Director of account management example responsibilities.

Utilize SaaS vendor PipeDrive to manage sales cycles, client communications and follow-up.
Initiate and manage projects with a market research consultant to quantify ROI of solutions.
Manage outsource call center operations report on KPIs, metrics, SLAs and call escalations.
Manage relationship with celebrity spokesperson and client, the Facebook contest she are involved in, and her social media activity.
Manage relationship with Florida Medicaid's contract and manage care divisions.
Develop and foster senior level and c-level contacts and achieve a trust advisor status within target accounts.

Account manager example responsibilities.

Manage financial departments with responsibility for managing payroll, bank re-consolidations, bank deposits, budgeting and cost control.
Manage $4 million territory encompassing three Mid-Atlantic states.
Manage new business and renewals for leading Saas legal solution.
Manage an inside sales territory of multiple states with Avaya technology solutions.
Negotiate and manage all contracts and pricing for IDN's in the territory.
Manage customers' accounts utilizing laptop and internet base CMS reporting software and ADM field guide.

Director of account management vs account manager skills

Common director of account management skills

Customer Service, 6%
Sales Process, 5%
Customer Satisfaction, 5%
Medicare, 5%
Oversight, 5%
Process Improvement, 4%

Common account manager skills

Customer Service, 19%
Account Management, 8%
Healthcare, 6%
CRM, 6%
Product Knowledge, 5%
PowerPoint, 5%

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Director Of Account Management
Director Of Account Management vs Account Manager

Updated January 8, 2025

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