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The differences between directors of account management and major account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of account management and a major account manager. Additionally, a director of account management has an average salary of $147,725, which is higher than the $98,287 average annual salary of a major account manager.
The top three skills for a director of account management include customer service, sales process and customer satisfaction. The most important skills for a major account manager are digital marketing, customer service, and cloud.
| Director Of Account Management | Major Account Manager | |
| Yearly salary | $147,725 | $98,287 |
| Hourly rate | $71.02 | $47.25 |
| Growth rate | 5% | 5% |
| Number of jobs | 171,713 | 164,210 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 76% | Bachelor's Degree, 79% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A director of account management is responsible for handling client accounts, establishing efficient project management procedures, and delivering high-quality services according to clients' specifications and business requirements. They also are responsible for adhering to operational protocols, budget limitations, and set timeframes. The director of account management monitors the staff's performance, identifying their challenges, and adjusting project goals to maximize productivity. They also perform data analysis on financial transactions and sales status to develop a strategic process for maintaining the financial stability and condition of the business, as well as creating long-lasting relationships with business partners.
Major account manager responsibilities include growing strong relationships with customers, liaising with chief business executives and stakeholders, as well as making sales reports. Also, they answer the client's questions and determine new business opportunities between current customers. They also act as a liaison with cross-functional internal teams, which include customer service and product development departments, to enhance the overall customer experience. Additionally, they negotiate contracts and ensure that agreements increase profits. The work may require periodic travel.
Directors of account management and major account managers have different pay scales, as shown below.
| Director Of Account Management | Major Account Manager | |
| Average salary | $147,725 | $98,287 |
| Salary range | Between $102,000 And $212,000 | Between $59,000 And $161,000 |
| Highest paying City | Seattle, WA | - |
| Highest paying state | Alaska | - |
| Best paying company | Walgreens | - |
| Best paying industry | Start-up | - |
There are a few differences between a director of account management and a major account manager in terms of educational background:
| Director Of Account Management | Major Account Manager | |
| Most common degree | Bachelor's Degree, 76% | Bachelor's Degree, 79% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between directors of account management' and major account managers' demographics:
| Director Of Account Management | Major Account Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 56.9% Female, 43.1% | Male, 71.0% Female, 29.0% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |