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Director of account management vs major account manager

The differences between directors of account management and major account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of account management and a major account manager. Additionally, a director of account management has an average salary of $147,725, which is higher than the $98,287 average annual salary of a major account manager.

The top three skills for a director of account management include customer service, sales process and customer satisfaction. The most important skills for a major account manager are digital marketing, customer service, and cloud.

Director of account management vs major account manager overview

Director Of Account ManagementMajor Account Manager
Yearly salary$147,725$98,287
Hourly rate$71.02$47.25
Growth rate5%5%
Number of jobs171,713164,210
Job satisfaction--
Most common degreeBachelor's Degree, 76%Bachelor's Degree, 79%
Average age4646
Years of experience88

What does a director of account management do?

A director of account management is responsible for handling client accounts, establishing efficient project management procedures, and delivering high-quality services according to clients' specifications and business requirements. They also are responsible for adhering to operational protocols, budget limitations, and set timeframes. The director of account management monitors the staff's performance, identifying their challenges, and adjusting project goals to maximize productivity. They also perform data analysis on financial transactions and sales status to develop a strategic process for maintaining the financial stability and condition of the business, as well as creating long-lasting relationships with business partners.

What does a major account manager do?

Major account manager responsibilities include growing strong relationships with customers, liaising with chief business executives and stakeholders, as well as making sales reports. Also, they answer the client's questions and determine new business opportunities between current customers. They also act as a liaison with cross-functional internal teams, which include customer service and product development departments, to enhance the overall customer experience. Additionally, they negotiate contracts and ensure that agreements increase profits. The work may require periodic travel.

Director of account management vs major account manager salary

Directors of account management and major account managers have different pay scales, as shown below.

Director Of Account ManagementMajor Account Manager
Average salary$147,725$98,287
Salary rangeBetween $102,000 And $212,000Between $59,000 And $161,000
Highest paying CitySeattle, WA-
Highest paying stateAlaska-
Best paying companyWalgreens-
Best paying industryStart-up-

Differences between director of account management and major account manager education

There are a few differences between a director of account management and a major account manager in terms of educational background:

Director Of Account ManagementMajor Account Manager
Most common degreeBachelor's Degree, 76%Bachelor's Degree, 79%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Director of account management vs major account manager demographics

Here are the differences between directors of account management' and major account managers' demographics:

Director Of Account ManagementMajor Account Manager
Average age4646
Gender ratioMale, 56.9% Female, 43.1%Male, 71.0% Female, 29.0%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between director of account management and major account manager duties and responsibilities

Director of account management example responsibilities.

  • Utilize SaaS vendor PipeDrive to manage sales cycles, client communications and follow-up.
  • Initiate and manage projects with a market research consultant to quantify ROI of solutions.
  • Manage outsource call center operations report on KPIs, metrics, SLAs and call escalations.
  • Manage relationship with celebrity spokesperson and client, the Facebook contest she are involved in, and her social media activity.
  • Manage relationship with Florida Medicaid's contract and manage care divisions.
  • Develop and foster senior level and c-level contacts and achieve a trust advisor status within target accounts.
  • Show more

Major account manager example responsibilities.

  • Coach sales team on processes allowing them to work through obstacles and generate new business opportunities within the IDN's manage.
  • Develop strategic competitive financial options, ROI analysis, and productivity comparisons for clients.
  • Represent and sell over 150 leading manufacturers' products to distributors within the channel.
  • Increase POS in core Playskool, license preschool, and boy s pre-cool brands.
  • Train brokers, distributors and units on how to market, promote and prepare Pillsbury products.
  • Leverage the CRM system to develop prospecting and sales strategy that ensures high activity and effective closing ratios.
  • Show more

Director of account management vs major account manager skills

Common director of account management skills
  • Customer Service, 6%
  • Sales Process, 5%
  • Customer Satisfaction, 5%
  • Medicare, 5%
  • Oversight, 5%
  • Process Improvement, 4%
Common major account manager skills
  • Digital Marketing, 16%
  • Customer Service, 8%
  • Cloud, 8%
  • Customer Satisfaction, 6%
  • Account Management, 5%
  • CRM, 5%

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