Post job

Director of client development vs client services director

The differences between directors of client development and client services directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of client development and a client services director. Additionally, a client services director has an average salary of $117,337, which is higher than the $87,570 average annual salary of a director of client development.

The top three skills for a director of client development include client facing, digital marketing and client relationships. The most important skills for a client services director are client service, customer service, and business development.

Director of client development vs client services director overview

Director Of Client DevelopmentClient Services Director
Yearly salary$87,570$117,337
Hourly rate$42.10$56.41
Growth rate5%5%
Number of jobs124,777103,218
Job satisfaction--
Most common degreeBachelor's Degree, 79%Bachelor's Degree, 74%
Average age4646
Years of experience88

What does a director of client development do?

A director of client development is a management executive who is responsible for managing business development managers to provide customer service to clients. This director is required to identify and secure business opportunities to support new revenue growth for the organization. The director must develop sales strategies for new account prospects and secure profitable new business by managing marketing activities, performing competitive analysis, and conducting client meetings. This director must also meet with the organization's chief operations officer to review their sales efforts and build territory business plans.

What does a client services director do?

A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.

Director of client development vs client services director salary

Directors of client development and client services directors have different pay scales, as shown below.

Director Of Client DevelopmentClient Services Director
Average salary$87,570$117,337
Salary rangeBetween $60,000 And $125,000Between $84,000 And $162,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyShearman & SterlingFirst Republic Bank
Best paying industryFinanceTechnology

Differences between director of client development and client services director education

There are a few differences between a director of client development and a client services director in terms of educational background:

Director Of Client DevelopmentClient Services Director
Most common degreeBachelor's Degree, 79%Bachelor's Degree, 74%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Director of client development vs client services director demographics

Here are the differences between directors of client development' and client services directors' demographics:

Director Of Client DevelopmentClient Services Director
Average age4646
Gender ratioMale, 60.5% Female, 39.5%Male, 45.1% Female, 54.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between director of client development and client services director duties and responsibilities

Director of client development example responsibilities.

  • Lead centralized, electronic referral center coordinating post-acute service needs of patients discharging from multiple acute facilities in Arizona region.
  • Direct and secure all new business - from prospecting and cultivating relationships through RFP development and contract negotiations.
  • Full service marketing company with an emphasis on client's ROI for advertising.
  • Create proposals, presentations and RFP's to upper management base on specific needs and budgetary constraints.
  • Collaborate with senior leadership team on strategy to improve win rate, ROI and other growth goals.
  • Implement a CRM approach with focus on account profiling, tactical and strategic planning and elevating levels of relationship selling.
  • Show more

Client services director example responsibilities.

  • Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
  • Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
  • Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
  • Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
  • Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Show more

Director of client development vs client services director skills

Common director of client development skills
  • Client Facing, 10%
  • Digital Marketing, 9%
  • Client Relationships, 9%
  • Account Management, 7%
  • Salesforce, 5%
  • Java, 5%
Common client services director skills
  • Client Service, 11%
  • Customer Service, 8%
  • Business Development, 7%
  • Excellent Interpersonal, 4%
  • Project Management, 4%
  • Healthcare, 4%

Browse executive management jobs