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The differences between division directors and client services directors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a division director, becoming a client services director takes usually requires 6-8 years. Additionally, a division director has an average salary of $120,757, which is higher than the $117,337 average annual salary of a client services director.
The top three skills for a division director include client relationships, business development and customer service. The most important skills for a client services director are client service, customer service, and business development.
| Division Director | Client Services Director | |
| Yearly salary | $120,757 | $117,337 |
| Hourly rate | $58.06 | $56.41 |
| Growth rate | 6% | 5% |
| Number of jobs | 63,545 | 103,218 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 74% |
| Average age | 44 | 46 |
| Years of experience | 6 | 8 |
A division director is an individual who is responsible for managing team members and business operations that are assigned in his/her or her division to achieve the goals of a company. Division directors are required to evaluate division performance and ensure that the team's work complies with the company policies and procedures. They must lead new business development efforts with customers or brokers and should work closely with legal to ensure the protection of the company's interest. Division directors also assist in employee recruitment and provide training to the team if there are skill gaps.
A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.
Division directors and client services directors have different pay scales, as shown below.
| Division Director | Client Services Director | |
| Average salary | $120,757 | $117,337 |
| Salary range | Between $68,000 And $213,000 | Between $84,000 And $162,000 |
| Highest paying City | Albany, NY | San Francisco, CA |
| Highest paying state | Rhode Island | New Jersey |
| Best paying company | Mayo Clinic | First Republic Bank |
| Best paying industry | Finance | Technology |
There are a few differences between a division director and a client services director in terms of educational background:
| Division Director | Client Services Director | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 74% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Southern California |
Here are the differences between division directors' and client services directors' demographics:
| Division Director | Client Services Director | |
| Average age | 44 | 46 |
| Gender ratio | Male, 61.7% Female, 38.3% | Male, 45.1% Female, 54.9% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 7% |