Director of Operations - CPG & Packaging
Remote job
Job Title: Director of Operations - CPG & Packaging
Type: Full-Time
Industry: Consumer Packaged Goods (CPG), Packaging
Travel: Domestic & International Travel Occasionally Required
About Us: We are a rapidly growing product development and sourcing agency specializing in consumer-packaged goods and innovative packaging solutions. Our clients range from emerging startups to global brands, and we pride ourselves on delivering high-quality, technically intensive, and market-ready products with speed and precision.
The Role: We're seeking a dynamic and detail-obsessed Director of Operations to help lead our end-to-end operations-from sourcing and product development to logistics, quality assurance, and regulatory compliance. This is a pivotal leadership role for someone who thrives in a fast-paced, entrepreneurial environment and brings the ability to solve multi-faceted problems and build systems to prevent them. The ideal candidate also has a deep expertise in project management, quality systems, testing protocols, and global compliance standards. This role reports directly to the Vice President of Operations and will lead a team of product/project managers.
Key Responsibilities:
🧠 Product Development Support
Manage and mentor a team of product/project managers
Partner with internal and external resources to ensure manufacturability and compliance from concept to launch
Evaluate materials, packaging formats, and production methods for feasibility, cost efficiency, and sustainability
📦 Sourcing & Supply Chain Management
Oversee global sourcing strategies and supplier relationships
Optimize logistics, inventory management, and cost efficiencies
Collaborate with cross-functional teams to ensure warehousing, fulfillment and import operations run smoothly to ensure on-time, in-full (OTIF) seamless customer delivery
🧪 Quality & Compliance Leadership
Enforce rigorous quality assurance and test protocols across all product categories
Ensure compliance with global regulatory standards (FDA, CPSC, REACH, Prop 65, etc.)
Oversee root cause analysis and the creation and implementation of corrective action plans
Lead product risk assessment reviews
Monitor vendor assessments
Assess projects for potential problems proactively avoiding them and/or quickly resolving them
📊 Operational Excellence
Partner with the Vice President of Operations to build and refine SOPs, KPIs, and reporting systems to drive continuous improvement
Translate strategic initiatives into actionable operational plans with milestone tracking and accountability.
Provide regular performance reports highlighting risks and opportunities
Look for opportunities to automate and increase efficiency through AI & technology.
What We're Looking For:
8+ years of experience in operations, quality, or supply chain roles within CPG, packaging, or manufacturing
Record of preventing and solving problems
Deep knowledge of product testing, regulatory compliance, and quality systems
Proven track record in global sourcing and logistics
Demonstrated ability to understand client perspectives, set clear expectations, and tactfully resolve issues in a manner that preserves strong, collaborative relationships.
Strong leadership, communication, and project management skills
Champion of AI/technology integration
Bonus: Experience with sustainability initiatives
Why Join Us?
Work with a passionate, collaborative team shaping the future of consumer products
Opportunity to help lead and scale operations in a high-growth environment
Competitive compensation, benefits, and room for advancement
Hybrid work environment of work from home three days a week and in our dedicated office at The Preserve (Hollywood, CA) two days a week
Salary range $110k - $130k plus bonus; medical/dental/vision/401k/unlimited PTO
If you're a strategic thinker with a hands-on mindset and a passion for quality and innovation, we'd love to hear from you!
Apply now and help us build the next generation of great products!
Engineering Project Manager
Remote job
Our client is a fast-growing renewable energy company developing next-generation geothermal projects. Their mission is to advance clean, reliable baseload power by harnessing the Earth's natural heat through innovative technology and large-scale project delivery.
The company is now preparing to build its first commercial geothermal power plant and is seeking an experienced engineering leader to oversee its design, development, and execution.
Engineering Project Manager role:
This position will lead the design, development, and delivery of a pioneering geothermal power plant. It requires deep technical expertise in power plant systems and proven experience managing large-scale infrastructure projects. The successful candidate will coordinate across engineering, procurement, construction, and commissioning phases to ensure that technical, commercial, and safety goals are achieved.
The company has locations based out of Houston, Boston, Oregon and for the right candidate, this role can be fully remote.
Engineering Project Manager responsibilities:
Technical Leadership & Coordination
Act as the Design Authority for Balance of Plant (BOP) systems, components, and structures supporting geothermal wells, surface facilities, and the power block.
Define, manage, and oversee project scope and technical requirements across all project phases.
Establish and maintain design standards, documentation, and compliance with applicable codes.
Support field implementation, resolve technical issues, and lead testing and commissioning efforts.
Conduct value engineering studies and provide technical guidance through conceptual to detailed design.
Commercial Coordination (Schedule & Budget)
Develop and manage project schedules, milestones, and deliverables.
Oversee budgets, forecasts, and financial performance metrics.
Identify project risks and implement mitigation strategies to minimise cost and schedule impacts.
Process Controls & Compliance
Implement project management systems, reporting tools, and documentation processes.
Ensure compliance with safety, environmental, and quality assurance standards.
Contribute to continuous improvement of engineering processes and project performance
Competencies
Strong technical expertise in process piping, thermal power cycles, and power plant systems.
Ability to critically review designs, provide feedback, and resolve complex engineering challenges.
Commercial acumen with experience managing budgets, schedules, and contracts.
Engineering Project Manager requirements
Degree level qualification in Mechanical, Electrical, Civil, Chemical, or related Engineering discipline is essential.
Proven experience delivering large-scale energy or infrastructure projects (geothermal, thermal, or nuclear preferred).
Solid background in mechanical design.
Experience in renewable energy or power plant development - balance of plant/BOP.
Project Management Professional (PMP) or equivalent certification is advantageous.
Approximately 25% travel between worksites and project locations.
Flexibility with working hours and travel to meet project needs.
Must be comfortable reviewing written and digital technical documentation.
In return, the company can provide an excellent platform to excel your career with huge potential to join a fast-growing business.
Up to $200k + bonus + equity + perks
Houston/Boston/Oregon/BOP/Project Manager/Engineering/Mechanical Design
Manager, Cloud Operations & Systems Engineering
Remote job
This is a remote position in the Eastern Time Zone. Candidates in Central Time Zone may be considered. No travel is required.
About the Company
WideNet Consulting Group has a great opportunity for a Manager, Cloud Operations & Systems Engineering based in the Eastern time zone. Our client is a leading provider of advanced primary care in the U.S., serving over 2 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. We have been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.
About the Role
The Cloud Operations and Systems Engineering Manager leads our cloud infrastructure and systems operations team within our Technology organization. This role is responsible for AWS cloud deployments and operations, and oversight of Microsoft 365 (M365) environments. This role requires a strong blend of leadership, technical expertise, and operational discipline to drive excellence across our IT operations.
Responsibilities
Leadership & Strategy
Lead and mentor a high-performing team of cloud and systems engineers.
Drive strategic planning and execution of cloud and systems initiatives.
Foster a culture of continuous improvement and operational excellence.
Technical Execution
Oversee AWS cloud architecture, deployment, monitoring, and optimization.
Oversee M365 services including Exchange Online, SharePoint, Teams, and Intune.
Ensure system performance, availability, and scalability through proactive monitoring and remediation.
Support production environments and ensure high availability and reliability of services.
Operational Excellence
Lead and participate in infrastructure and platform efforts that span multiple teams, aligning technical solutions with organizational goals and engineering priorities.
Own the IT operations support process, including ticket management and SLA achievement. Experience using ITSM solutions such as Freshworks or ServiceNow.
Develop and refine operational processes, automation strategies, and incident response protocols.
Lead implementation of observability and monitoring practices to ensure visibility into system health and performance.
Collaboration & Cross-Functional Delivery
Partner closely with the VP of IT Operations, VP of Core Engineering, VP of Data and Analytics, and the Principal Architect to align infrastructure and systems strategies with business goals.
Collaborate with Information Security and Compliance team to implement IAM policies, secrets management practices, and audit controls across environments, ensuring alignment with frameworks like HIPAA, SOC2, HITRUST, and AWS Best Practices.
Ensure infrastructure and systems are designed and maintained in compliance with HIPAA and PCI standards.
Support the deployment and operationalization of internally engineered solutions, including our client's patient portal and admin portal, and third-party solutions including Salesforce, Snowflake, Tableau.
Team Development
Provide technical leadership, guidance and mentoring to Site Reliability Engineers, System Engineers and System Administrators.
Conduct regular performance reviews, training, and career development planning.
Promote knowledge sharing and best practices across the IT Operations team.
Qualifications
Bachelor's degree in systems engineering, computer science, or a related field and a minimum of 5 years' experience deploying cloud-based applications or developing in cloud environments, or equivalent combination of education and experience. AWS certification preferred.
Required Skills
Cloud & Infrastructure
Strong and current AWS expertise, particularly in ECS, Docker, Kubernetes, IAM, and Terraform.
Experience with containerization, microservices, and CI/CD pipelines.
Familiarity with virtualization technologies and observability tools.
Enterprise Platforms:
Experience with M365, Snowflake, Databricks, BOOMI, Tableau, and Salesforce.
Experience with supporting multiple environments (Dev/QA/Staging/Prod) and aligning with engineering development teams and best practices.
Preferred Skills
Experience leading DevOps or Cloud Engineers, System Engineers and System Administrators.
Comfortable working in a fast-paced, production-support environment with flexible hours as needed.
Strong communication and collaboration skills across distributed teams.
Ability to work independently and provide knowledge transfer to internal teams.
Effective time management, prioritization, and organizational skills.
Exceptional attention to detail, strong work ethic, and excellent analytical and problem-solving abilities.
Experience leading teams responsible for development and deployment of automated tools, systems, and services across multiple technological domains.
Strong understanding of AWS account structure best practices, networking, and VPC configurations.
Advanced knowledge of infrastructure components including networking, cloud services, orchestration tools, containerization, compute, and storage systems.
Experience with version-controlled Infrastructure as Code (IaC) tools and practices.
Understanding of Kubernetes and container orchestration technologies.
Familiarity with industry compliance and security frameworks such as HIPAA, SOC 2 and HITRUST.
Pay range and compensation package
Pay Range: $120,000 - $160,000/yr and eligible for a 10% annual bonus. Health & Medical Benefits, 401K, Employee Assistance Program, and Sick Time
Operations Manager
Remote job
For over twenty years, the Posen Library has been producing print and digital collections of primary sources (images as well as excerpts from texts translated from over twenty languages). Experts in the field have curated these sources that represent a variety of voices from Jewish culture and history, from all over the world and from the biblical to the contemporary periods. Through them, the Posen Library seeks to fulfill its mission to provide an expansive view of Jewish culture and history and to combat the tendency to reduce and simplify debates about Jews and Judaism.
The project is in a moment of transition as we complete the print collection and expand our digital work. The operations manager will work closely with the managing editor and the CEO to ensure that existing operations, including filing and payment systems, run smoothly. The operations manager will also bring their experience in file and contact management as well as finance systems to improve our infrastructure and create efficiencies.
Operations Manager tasks include but are not limited to:
Oversee operations systems and administration: maintain already-established technology, data, and finance systems, process payment paperwork, keep immaculate records
Manage and coordinate book inventory and shipments
Troubleshoot issues with infrastructure systems as they arise
Collaborate with the managing editor and the CEO to identify areas for increased efficiency, including improving current file-sharing, finance, and contact-management systems
Recommend solutions and manage the new systems once established
Provide basic tech support for staff
Assist with administrative aspects of hiring fellows and staff
Qualifications
At least 5 years of experience in operations administration, contact management, and payment systems
In-depth knowledge of various office programs and database systems across technology platforms, including QuickBooks Online, Google Workspace, at least one CRM platform, Dropbox, and Adobe, as well as an enthusiasm to learn more
Demonstrated ability to manage and prioritize multiple tasks and logistics in a remote-working environment
Independent initiative and resourceful problem-solving, along with excitement to be part of a team committed to one another's growth
Excellent communication skills
A sense of humor and ability to roll with the punches
Term
This is an at-will, salaried, full-time position. Must be able to legally work in the United States or Canada. The position is mostly remote with occasional trips for events and conferences. Please send a letter of interest and resume to managing editor Sarah Shectman at ************************** by December 4, 2025.
Compensation
$85,000 annual salary plus a generous benefits package including:
Employer contribution toward medical, dental, and vision premiums
Up to $2,000 annual reimbursement for non-covered medical expenses
Designated federal and Jewish holidays off
20 vacation days plus 12 flexible days of paid time off
Up to $1,000 annual professional development support
Up to $1,000 annual childcare coverage reimbursement for work-required travel
Customer Engineering Operations Manager (3882)
Remote job
Enabling safe and rewarding digital lives for genuine people, everywhere
We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.
With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.
About the team and role
Presales and Professional Services Team
At GBG, the Presales and Professional Services team plays a pivotal role in delivering tailored identity verification and fraud prevention solutions to enterprise clients. This team is composed of technically skilled, customer-focused professionals who partner closely with clients from initial solution design through implementation and long-term optimization. Presales consultants work strategically to align GBG's capabilities with client needs, while Professional Services consultants lead deployments, troubleshoot complex integrations, and ensure ongoing success. Together, they form a collaborative, fast-paced group that thrives on innovation, cross-functional engagement, and driving measurable impact across diverse industries.
The Role
As a Customer Engineering Operations Manager within GBG's Presales and Professional Services team, you'll play a critical role in orchestrating the processes that drive customer success across the Americas region. Rather than managing individual projects, you'll focus on optimizing and standardizing how our teams deliver value, from initial client engagement through full solution adoption. This role is ideal for someone who thrives in a fast-paced SaaS environment and is passionate about continuous improvement, cross-functional collaboration, and operational excellence. You'll act as the central point of coordination, ensuring our internal teams are aligned, efficient, and consistently delivering high-impact outcomes for our clients.
This is a remote position with a strong preference for candidates in the Atlanta metropolitan area. Travel for team collaboration, process workshops, and stakeholder meetings may be required (estimated 20-25%).
What you will do
Manage and optimize core processes, including product gap tracking, opportunity risk assessment, implementation risk monitoring, customer onboarding workflows, and post-launch value realization programs.
Develop and maintain documentation, workflows, and accountability frameworks to ensure consistent execution across cross-functional teams.
Oversee risk tracking systems for sales opportunities and implementations, establishing proactive protocols to identify and escalate issues early.
Ensure seamless customer journeys by managing handoffs between Sales, Implementation, and Customer Success, and tracking progress toward client outcomes.
Drive continuous improvement by analyzing operational frameworks, identifying opportunities for automation and standardization, and creating playbooks and governance structures.
Lead capacity planning and resource coordination to support effective process execution and manage competing priorities.
Facilitate cross-functional meetings and decision-making processes, presenting insights to leadership and promoting alignment across departments.
Requirements
Skills we are looking for
5+ years of project management experience, preferably in SaaS or technology environments
Proven ability to manage complex, multi-stakeholder projects with competing priorities
Strong analytical and process improvement skills with a continuous improvement mindset
Excellent communication and presentation skills, comfortable engaging with technical and executive audiences
Proficiency in project management methodologies and tools (e.g., Agile, Scrum, Jira, Asana)
PMP, Scrum Master, or equivalent certification preferred
Preferred Qualifications:
Experience in identity verification, KYC/KYB, document verification, or fraud prevention
Background in software development or technical implementation
Prior work in professional services or customer success organizations
Familiarity with APIs, integration processes, and solution architecture
Working knowledge of Salesforce or similar CRM platforms
Understanding of regulatory requirements in financial services or identity verification
Benefits
To find out more
As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to ****************** and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
Auto-ApplyDirector, Underwriting Research & Development
Remote job
Key to John Hancock's success is maintaining the core competency of Underwriting expertise which relies on a strategy of continual enhancements to our proprietary underwriting approaches and keeping current with medical, lifestyle and technological advances that can further advance our underwriting expertise.
We are seeking an Underwriting Director with a history of making sound underwriting decisions, building strong relationships and communicating effectively to join us on our transformation journey to simplify the insurance process for our customers. This role is accountable for providing underwriting subject matter expertise, leadership and collaboration with cross-functional teams comprised of actuaries, operations specialists, data scientists, and developers. The successful candidate will demonstrate proven research and development capabilities, project execution, out-of-the-box thinking, and creative problem-solving skills.
Key Accountabilities
Oversee the research, analysis, and development of proposals for recommendations on the effectiveness of new data sources and underwriting techniques
Collaborate with teams to develop innovative, data-driven underwriting solutions and capabilities that ensure seamless experience for a broad customer base.
Support product development work for targeted initiatives
Analyze underwriting data through various studies and claims experience if applicable
Prioritize project work, focusing on generating the most value for the business
Keep abreast of external factors that may affect underwriting (e.g. medical and technical advancements, industry rules, compliance and regulations)
Keep abreast of competitor actions and industry trends
Work with internal stakeholders to recommend and implement underwriting guideline changes
Provide oversight of relationships with external vendors, partners and technologies that support business capabilities
Apply innovative thinking and creative problem-solving to address complex underwriting challenges.
Participate in management of mortality and risk monitoring, including post implementation and monitoring plans and outcomes
Contribute to the continuous improvement of underwriting practices and procedures.
Responsible for leading discussions to communicate recommendations, results and progress to senior leadership
Job Requirement:
Advanced knowledge and experience of underwriting risk assessment - medical, non-medical, financial
Experience with project and tech implementations and owning the translation of business requirements to technology capabilities
Highly engaged: able to self-manage, create solutions, prioritize deliverables and execute projects under deadline pressure
Excellent interpersonal, oral and written (technical) communication skills and comfort presenting to senior leaders on technical topics
Ability to convey complex underwriting concepts to diverse stakeholders.
Exceptional collaboration and presentation skills, demonstrated through experience working with various technical audiences and across multiple functions such as actuaries, medical, data scientists, operations, legal and compliance teams
Mentorship and coaching of developing talent and team members
Excellent MS Office Skills, Excel, Powerpoint, Teams and web tools
Undergraduate and/or post graduate degree in science, medical or related field or minimum of 5-10 years' experience in underwriting and/or research experience
FALU/FLMI a plus
When you join our team:
We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit *************************************************
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************.
Referenced Salary Location
USA, Massachusetts - Full Time Remote
Working Arrangement
Remote
Salary range is expected to be between
$120,750.00 USD - $217,350.00 USD
If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency
Company: John Hancock Life Insurance Company (U.S.A.)
Auto-ApplyDirector of Engineering (Remote)
Remote job
E2 is an early-stage startup experienced in human-centered service design. E2's company mission is to dramatically improve older adults' experiences with technology. E2's company objective is to be the most credible and widely used senior-centric brand by designing technology products and services that are more accessible and reflect the lifestyles of older adults.
Job Description
E2 is seeking a Director of Engineering to build and lead an engineering team and develop E2's first product focused on technical Customer Support for older adults in the US. This first product is a SaaS platform to help older adults master technology through a unique senior-centric designed product, powered by AI, ML, AR, CV, and staffed by tech-savvy older adult coaches.
Responsibilities
Work with company leadership to define the technical direction of E2's first product offering.
Work in a cross-disciplinary product-lead company to define Objectives & Key Results
Work on innovative engineering challenges around human-centered customer support, business intelligence data, computer vision, and data science
Co-create technical roadmaps for B2C and B2B offerings
Hire and cultivate a diverse engineering team
Embody E2's unique human-centered values to transform engineering culture at E2
Qualifications
7+ years experience in engineering roles.
5+ years experience building and managing engineering teams for SaaS platforms.
2+ years experience Customer Support platforms
Experience in API-based SaaS system architectures
Knowledgeable & experience in Lean & Agile dual-track sprint teams, or in methods with similar intentions & impact.
Experience in Computer Vision
Excellence and enjoyment in working with people, coaching and mentoring staff.
Excellent communicator and translator of technology to disciplines outside of engineering.
Engaged in contemporary ethical technology theory and practice.
Knowledgeable about front-end frameworks and interdependencies with backend architectures
You value servant leadership, curiosity, empathy for users, social responsibility, and advancing ethical technology policies & practices.
Eligible to work in the US.
Ideally based in NYC, or remotely within the US time zones.
E2 Cultural Values
Curiosity
Employees of E2 practice curious intelligence. They embrace learning about the diversity of cultures of customers and each other, and the work we're doing. They engage in active listening, utilize agency in their day-to-day work and bring creative ideas to their work.
Authenticity
Employees of E2 are warm and friendly, embody patience and are guided by the truth. They foster an environment that encourages each person to be their authentic self, including diverse cultures across ages, nationalities, genders. The people of our company demonstrate insight into their own behaviors and a willingness to change behavior. E2 employees are helpful to customers and each other and exude a generosity of spirit.
Integrity
The people of our company possess a strong moral compass and expect consistent honesty and accountability from leadership and each other. All E2 employees value our mission and consistently strive to deliver it in an honest and straightforward manner to our customers and to each other.
Empathy
All E2 employees practice caring empathy to our customers and each other. Empathy at E2 is demonstrated in culturally sensitive ways in our communications and our actions. Empathy is expressed through active listening, thinking before speaking, respectful language, and a display of humility and compassion for our diverse customers and employees.
Director of AI Engineering
Remote job
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
Apollo.io is the AI-native GTM platform used by millions of professionals worldwide, helping revenue teams automate workflows, personalize outreach, and convert prospects into customers. Backed by Sequoia and Bain Capital and valued at $1.6B+, Apollo is one of the fastest-growing SaaS companies in the world, shipping AI-first capabilities across assistants, agentic automation, search, and generation at massive scale.
We are entering a hyper-growth phase of AI innovation and are hiring a Director of AI Engineering to lead the strategy, engineering execution, and cross-functional integration of Apollo's applied AI systems.
Your Role & Mission
As the Director of AI Engineering, you will own the end-to-end delivery of Apollo's AI roadmap spanning autonomous agentic systems, LLM-powered workflows, search & relevance, personalization, and production-grade ML infrastructure. You will lead and scale a high-impact AI Engineering organization responsible for turning cutting-edge AI techniques into real, revenue-driving product capabilities used by millions.
This role sits at the intersection of Engineering, Product, Machine Learning, Growth, and GTM, requiring deep technical leadership, exceptional product intuition, and a track record of shipping AI systems that create measurable business outcomes.
You will define the long-term architecture for agentic AI at Apollo, elevate engineering excellence, mentor senior ICs and managers, and accelerate Apollo's position as the AI-native leader in the go-to-market ecosystem.
What You'll Own & Deliver AI Systems Strategy & Roadmap
Define the multi-year technical vision for Apollo's AI stack, spanning agents, orchestration, inference, retrieval, and platformization.
Prioritize high-impact AI investments by partnering with Product, Design, Research, and Data leaders to align engineering outcomes with business goals.
Establish technical standards, evaluation criteria, and success metrics for every AI-powered feature shipped.
Agentic Systems & Applied AI Delivery
Lead the architecture and deployment of long-horizon autonomous agents, multi-agent workflows, and API-driven orchestration frameworks.
Build reusable, scalable agentic components that power GTM workflows like research, enrichment, sequencing, lead scoring, routing, and personalization.
Own the evolution of Apollo's internal LLM platform for high-scale, low-latency, cost-optimized inference.
AI Assistants, Search & Personalization
Oversee model-driven experiences for natural-language interfaces, RAG pipelines, semantic search, personalized recommendations, and email intelligence.
Partner with Product & Design to build intuitive conversational UX that hides underlying complexity while elevating user productivity.
Experimentation, Evaluation & Observability
Implement rigorous evaluation frameworks, including offline benchmarking, human-in-the-loop review, and online A/B experimentation.
Ensure robust observability, monitoring, and safety guardrails for all AI systems in production.
Drive continuous model improvement through telemetry, feedback loops, and data-driven performance tuning.
Technical Leadership & Team Building
Build and lead a world-class AI Engineering team of senior ICs, managers, and cross-functional collaborators.
Foster a culture of experimentation, velocity, and pragmatic engineering, where speed and safety coexist.
Mentor engineers on system design, LLM architectures, distributed systems, and applied ML best practices.
Upskill the broader engineering org in AI-native development, tooling, and automation.
Cross-Functional Impact & Execution Excellence
Collaborate closely with Data Science, Product, Design, and Research teams to ensure AI capabilities integrate seamlessly into the GTM user journey.
Accelerate learning cycles by combining LLM experimentation, product iteration, telemetry insights, and engineering automation.
What We're Looking For Technical & Production Expertise
10-15+ years in software engineering, with significant leadership experience owning AI/ML or applied LLM systems at scale.
Proven history shipping LLM-powered features, agentic workflows, or AI assistants used by real customers in production.
Deep understanding of LLM orchestration frameworks (LangChain, LlamaIndex), RAG pipelines, vector search, embeddings, and prompt engineering.
Expert in backend & distributed systems (Python strongly preferred) and cloud infrastructure (AWS/GCP).
Strong experience with telemetry, observability, and cost-aware real-time inference optimizations.
Leadership, Strategy & Delivery
Demonstrated ability to lead senior engineers, define technical roadmaps, and deliver outcomes aligned to business metrics.
Experience building or scaling teams working on experimentation, optimization, personalization, or ML-powered growth systems.
Exceptional ability to simplify complex problems, set clear standards, and drive alignment across Product, Data, Design, and Engineering.
Strong product sense, ability to weigh novelty vs. impact, focus on user value, and prioritize speed with guardrails.
AI-Native Engineering Mindset
Fluent in integrating AI tools into engineering workflows for code generation, debugging, delivery velocity, and operational efficiency.
Comfortable balancing rapid experimentation with production rigor, ensuring features are safe, reliable, and measurable.
Thrives in an environment where learning velocity, automation, and continuous improvement are core values.
What Will Make You Successful at Apollo
You raise the bar on engineering leadership - setting standards that elevate execution, quality, and innovation across the org.
You operate with ownership and urgency. Apollo ships fast, iterates fast, and expects leaders to turn ambiguity into scalable systems.
You connect AI research to real product outcomes. Novelty matters less than moving business metrics materially.
You excel cross-functionally. You influence Product, Desig, and Data with clarity, technical depth, and pragmatic decision-making.
You thrive in AI-native environments. You use AI daily to accelerate engineering, improve workflows, and teach your teams to do the same.
#LI-SD1
The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.
Annual Pay Range$300,000-$450,000 USDWe are AI Native
Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers-and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
Why You'll Love Working at Apollo
At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.
We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core-we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.
If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive-Apollo is the place for you.
Learn more here!
Auto-ApplyDirector, Data Engineering
Remote job
About the Director, Data Engineering at Headspace:
Headspace is on a mission to
provide every person access to lifelong mental health support
. We are at the forefront of transforming mental healthcare through cutting-edge technology, leveraging the power of AI and ML to make a meaningful difference in people's lives. We're looking for a leader with deep technical skills and expertise to grow and guide our Data Engineering function, creating an environment of exceptional technical execution, psychological safety, and a purpose-driven mindset. As leader of Data Engineering at Headspace you will be at the leading edge of the AI revolution and have meaningful opportunities to profoundly impact the future of mental health care for our 70 million users.
Data Engineering is essential to the long-term success of Headspace and our mission, and we need an experienced hands-on engineering leader to build the data infrastructure we need to power the phase of our growth. You will be responsible for leading and growing a team of talented engineers, spearheading our data strategy and architecture, ensuring best practices for data governance and privacy, and partnering with senior technical leaders across the business to propel Headspace to new heights. This is a hands-on role for leaders who aren't afraid to get into the weeds and solve challenging data problems. Your primary stakeholders will be Business Intelligence, Data Analytics, AI/ML, and Product Engineering leaders.
A big goal needs talented people, so come join us and give your day job a sense of purpose!
Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities.
For candidates with a primary residence in the greater SF area, this role will follow our hybrid model if within a 30 mile radius of office. You'll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model.
What you will do:
Lead, attract, and grow stellar technical talent as we continue to invest in Data and AI
Develop and drive strategic roadmaps for scalable data architecture, ELT, and data pipelines
Directly manage data engineers and contractors with a wide range of experience levels
Partner with our CISO to ensure compliance with HIPPA and privacy standards
Distill complexity for technical and non-technical audiences
Build cross-functional relationships with other technology leaders
Effectively prioritize tradeoffs between reducing tech debt and developing innovative data products
Explore new technologies to support the future state of our business
Model tenacity and resilience in the day to day
What you will bring:
Required Skills:
8-10+ years of hands-on experience in big data technologies, with Staff Engineer+ skills in py Spark, dbt, and Databricks
5+ years directly managing Data or Analytic Engineers
Experience designing and implementing performant, flexible data architectures, including testing, observability, and data quality alerting
Experience with code reviews of other team members to ensure engineering quality
Experience developing solutions that meet HIPAA (or other PII/PCI) requirements, including data anonymization
Experience partnering with product leaders to improve instrumentation and A/B testing capabilities
Track record of technical and functional stakeholder management, including an ability to distill complexity for both technical and non-technical audiences
Experience building and executing on cross-functional roadmaps, building OKRs and milestones
BS degree or higher in Computer Science, Computer Engineering, or other STEM major (Science, Technology, Engineering or Math) or equivalent experience
Preferred Skills:
Experience as a technical leader with a track record of delivering results and making progress in a fast changing, ambiguous problem space
Ability to articulate, influence, and drive changes across multiple teams and levels of stakeholders
Pay & Benefits:
The base salary range for this role is determined by a number of factors, including but not limited to skills and scope required, relevant licensure and certifications, and unique relevant experience and job-related skills. The base salary range for this role is $180,000 - $287,500.
At Headspace, cash salary is but one component of our Total Rewards package. We're proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, unlimited, free mental health coaching, generous parental leave, and much more. Paid performance incentives are also included for those in eligible roles. Additional details about our Total Rewards package will be provided during the recruitment process.
About Headspace
Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that's effective, personalized, and truly accessible whenever and wherever they need it.
At Headspace, our values aren't just what we believe, they're how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They're our shared commitment to building a more connected, human-centered team-one that's redefining how mental health care supports people today and for generations to come.
Why You'll Love Working Here:
A mission that matters-with impact you can see and feel
A culture that's collaborative, inclusive, and grounded in our values
The chance to shape what mental health care looks like next
Competitive pay and benefits that support your whole self
How we feel about Diversity, Equity, Inclusion and Belonging:
Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.
As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace.
Please inform our Talent team by filling out
this form
if you need any assistance completing any forms or to otherwise participate in the application or interview process.
Headspace participates in the
E-Verify Program
.
Privacy Statement
All member records are protected according to our . Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship.
As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment.
Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.
For how how we will use the personal information you provide as part of the application process, please see: ******************************************
#LI-Hybrid
Auto-ApplyDirector of Engineering (remote)
Remote job
About the job
Multi Media LLC, a pioneer in digital innovation, specializes in crafting cutting-edge products for the content creator economy. Our flagship platform, Chaturbate, stands as a pillar in the adult entertainment industry, linking millions across the globe. We are devoted to cultivating a safe, inventive, and engaging community experience.
We're excited to embark on some groundbreaking projects and are seeking a Director of Engineering to join our team. As a key member of our team, you'll play a pivotal role in implementing Agile practices that streamline our projects, boost team efficiency, and elevate our software engineering capabilities.
About the role:
This role is a great career opportunity for an individual who seeks to assemble adept project teams, set ambitious yet achievable objectives, and employ innovative management methods to ensure successful project delivery. This role is not just about overseeing projects but also about nurturing a culture of excellence and continuous growth among our engineering teams.
What you'll do:
Structure a software engineering team in small modules with ownership and no overlap.
Assemble and review cross-functional agile teams that exist for a specific feature.
Lead the entire project lifecycle, ensuring projects are initiated, executed, and closed with precision, meeting all technical and time constraints.
Oversee code reviews and quality standards.
Employ and advocate for advanced project management methodologies to improve efficiency and effectiveness in workflows.
Collaborate closely with stakeholders to establish and monitor Objectives and Key Results (OKRs), ensuring alignment with organizational goals.
Identify, develop, and retain talent within the engineering teams, providing guidance and developing tailored professional development paths.
Rate and evaluate project outcomes, driving continuous improvement in engineering practices and performance.
What you bring to the table:
A demonstrated track record of successfully managing software development teams.
A deep understanding of management principles and a passion for applying them to streamline engineering processes.
Experience in setting and achieving OKRs and the ability to lead teams towards meeting these objectives.
Excellent talent management skills, with a knack for identifying and nurturing engineering talent.
Perks and benefits:
Fully remote optional and flexible work schedule.
Health, Vision, Dental, and Life Insurance for you and any dependents, with policy premiums covered by the Company.
401k plan with 5% matching.
Long & Short term disability insurance.
Unlimited PTO.
Annual Year-End Company Closure.
12 Paid Holidays.
$125/week meals and grocery stipend via Sharebite.
Employee wellness programs via Holisticly.
EAP and Employee Recognition Programs.
And much more!
The Base Salary range for this position is $225,000 - $285,000 annually. This range reflects base salary only and does not include additional compensation or benefits. The range displayed reflects the minimum and maximum range for a new hire across the US for the posted position. A candidate's specific pay will be determined on a case-by-case basis and may vary based on the candidate's job-related skills, relevant education, training, experience, certifications, and abilities of the candidate, as well as other factors unique to each candidate.
Multi Media, LLC is an equal opportunity employer and strives for diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage people from underrepresented groups to apply!
Director of Resilience Engineering
Remote job
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As Director of Engineering, Performance and Resilience, you'll establish and scale a new, high-impact capability that drives the performance, reliability, and operational excellence of our systems. In this role, you'll unify Performance and Chaos Engineering into one strategic function, owning the technical vision, delivery roadmap, and team culture. Your work will shape how we build, test, and operate resilient systems at scale while elevating customer experience and engineering confidence across the board.
What You'll Do
Build and lead a new Resilience Engineering team that blends performance, chaos, and reliability practices under one mission.
Define and execute a resilience strategy focused on systemic risk reduction and continuous performance improvement.
Develop and evangelize standards, tooling, and playbooks that enable engineering teams to design and operate resilient services.
Partner with Infrastructure, SRE, and Domain teams to identify high-blast-radius risks and remediate systemic weaknesses.
Integrate resilience testing into the SDLC, making fault injection and performance validation part of CI/CD.
Launch and operate a centralized Reliability Lab to support safe chaos experimentation and performance benchmarking.
Drive adoption of resilience principles through training, enablement, and measurable outcomes.
Communicate technical strategy and results to senior leadership, connecting engineering impact to customer experience and business value.
What You'll Bring
Bachelor's degree in Computer Science or any suitable combination of education, experience, and training.
At least 6 years of experience in a large-scale, growth-oriented environment, with a track record of building and leading high-performing teams.
Experience in software, platform, or reliability engineering, with at least 4 years in technical leadership.
Deep expertise in performance optimization, distributed systems scalability, and production reliability.
Familiarity with chaos engineering tools such as Gremlin and Chaos Mesh, along with observability stacks.
Strong understanding of cloud-native architecture and large-scale operations.
Demonstrated ability to define and track reliability KPIs like MTTR, availability, and performance headroom.
Ability to influence across functions and communicate effectively with senior technical and business stakeholders.
Experience building enablement platforms or resilience frameworks in regulated or high-availability industries such as fintech, SaaS, or gaming is a plus.
Background in observability, distributed tracing, or performance analytics is a plus.
#LI-MF1
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 216,000.00 USD - 270,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyDirector of Industrial Engineering
Remote job
Who We Are:
We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.
We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.
Cart.com Fast Facts:
6,000+ customers worldwide
1,600+ employees globally
17 warehouses nationwide, totaling over 10 million square feet of space
Headquartered in Houston, TX with international offices in Mexico and Poland
Our values:
Cart.com is building a company that is committed to living out these 6 core values:
Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
Remember to be human: We work hard, but we leave room for the people, places and things that we love.
Remote:
Candidates who live in or around the Houston,Tx area is ideal but we are open to considering other US or MX locations.
US locations include AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA.
The Role:
Our Director of Industrial Engineering will lead the industrial engineering team at Cart.com. In this role you will be responsible for overseeing the successful integration of new technologies and processes, ensuring the seamless onboarding of clients and partners, and optimizing our fulfillment operations.
As a key member of the leadership team, you will play a crucial role into driving efficiency, scalability and overall performance for our fulfillment operations.
What You'll Do:
Lead and manage the Industrial engineering team, providing guidance, mentorship, and support to achieve objectives and deliver high-quality results.
Collaborate with cross-functional teams, including operations, IT, and client services, to design and execute implementation strategies aligned with business goals.
Evaluate current fulfillment processes and identify opportunities for improvement, streamlining and automation.
Develop and execute project plans, timelines, and budgets for successful technology and process implementations.
Oversee the testing, validation, and troubleshooting of new systems and technologies to ensure seamless integration with existing infrastructure.
Analyze data and performance metrics to drive decision making, identify trends, and recommend solutions for optimizing fulfillment operations.
Collaborate with clients and partners to understand their requirements, address concerns, and ensure a smooth onboarding experience.
Stay informed about industry trends and emerging technologies to recommend innovative solutions that enhance our fulfillment capabilities.
Foster a culture of continuous improvement, encouraging the team to embrace new challenges and deliver outstanding results.
Who You Are:
An influential leader with a track record of building and maintaining high performing teams.
Have Extensive knowledge of e-commerce fulfillment processes, warehouse management systems, and logistics technologies.
An exceptional problem solver and analyst with the abilities and capacity to interpret data and make data driven decisions.
An excellent communicator with interpersonal skills to effectively collaborate with internal teams, clients and external partners.
What You've Done:
10+ yrs proven experience in industrial engineering, project management, or a similar role within e-commerce fulfillment or logistics.
Extensive experience that yields expert level knowledge of e-commerce fulfillment processes, warehouse management systems, and logistics technologies.
Successfully managed multiple projects simultaneously while meeting deadlines and delivering quality results
Nice to Haves:
Ecommerce Fulfillment Experience
Start Up Experience
Physical Demands & Working Conditions:
Ability to travel 50% amount of time
Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyDirector of Contact Center Engineering
Remote job
Description AmeriSave is a technology-forward mortgage lender committed to delivering exceptional customer experiences through innovation, automation, and intelligent systems. As we expand our digital infrastructure, we are investing in next-generation contact center technologies to support scalable, personalized, and efficient customer engagement.Role Overview:We are seeking a Director of Contact Center Engineering to lead the design, development, and optimization of AmeriSave's contact center platforms. This leader will be responsible for architecting a modern, cloud-native contact center built on CPaaS (Communications Platform as a Service) technologies, while continuously evaluating emerging platforms to ensure AmeriSave remains ahead of the curve.Responsibilities:
Architect & Build: Lead the engineering and deployment of a scalable, omnichannel contact center using CPaaS platforms.
Technology Evaluation: Continuously assess CPaaS vendors and emerging technologies to identify best-in-class solutions for voice, chat, SMS, video, and AI-powered interactions.
Performance Optimization: Define and monitor KPIs for agent performance, system uptime, call quality, and customer satisfaction.
Integration Leadership: Oversee integration of contact center systems with CRM, LOS (e.g., BytePro), telephony (e.g., Asterisk), and analytics platforms.
Compliance & Security: Ensure all systems meet regulatory and security standards, including mortgage compliance frameworks such as HMDA, TRID, RESPA, and ECOA.
Team Leadership: Build and mentor a high-performing engineering team focused on contact center innovation and operational excellence.
Stakeholder Collaboration: Partner with operations, product, and customer service teams to align technology with business goals.
Required Skills & Experience:
8+ years of experience in software engineering or contact center technology, with 3+ years in a leadership role.
Proven experience building or scaling contact centers using CPaaS platforms.
Strong understanding of telephony systems (e.g., SIP, Asterisk), CRM integrations, and customer engagement workflows.
Familiarity with cloud platforms (AWS, Azure, GCP) and microservices architecture.
Excellent communication, leadership, and cross-functional collaboration skills.
Bonus Points:
Experience with BytePro LOS and Asterisk telephony systems.
Familiarity with mortgage compliance frameworks: HMDA, TRID, RESPA, ECOA.
Experience with rules engines such as FICO Blaze Advisor, IBM Operational Decision Manager (ODM), or Red Hat Decision Manager.
Experience in fintech, lending, or customer service automation.
Contributions to open-source CPaaS or contact center technologies.
Hands-on experience with leading CPaaS platforms, including:
Twilio
Vonage
Microsoft Azure Communication Services
AWS Communication Developer Services
Infobip
MessageBird
IntelePeer
Bandwidth
Avaya CPaaS
Kandy (Skyvera)
LINK Mobility Group
Alibaba Cloud CPaaS
Sinch
Webex Connect
8x8 CPaaS
**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. ** Compensation The annual salary for this position generally ranges between $150,000 - $300,000. Benefits · 401(k) · Dental insurance · Disability insurance · Employee discounts · Health insurance · Life insurance · Paid time off · 12 paid holidays per year · Paid training · Referral program · Vision insurance Supplemental pay types: · Referral bonuses AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
California Consumer Privacy Act Disclosure Acknowledgment
Employment Applicants, New Hires, and Employees Residing in California
AmeriSave Mortgage Corporation's Privacy Policy Statement (“Policy”) can be reviewed here: ******************************** AmeriSave Mortgage Corporation's California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: ****************************************************** When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.
Auto-ApplyGlobal Continuous Improvement and Engineering Director
Remote job
ABS Global is seeking a strategic and transformational leader to serve as Director, Global Continuous Improvement & Engineering - Supply Chain. This pivotal role is responsible for setting and executing the vision for Operational Excellence across our global supply chain. The Director will lead a global team of functional leaders across Continuous Improvement, Lean/TPS, Quality Assurance, Engineering, and Training & Development-ensuring the integration of these areas to drive end-to-end performance, innovation, and customer value.
This role is not only about improving processes-it's about developing people, shaping systems, and creating a culture of excellence that enables scalable growth and high-impact customer solutions.
The salary range for this position is $115 - $190,000. The salary provided is a good faith estimate representative of all experience levels. Genus considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
You Will
Key Responsibilities
Strategic Leadership & Vision
- Define and drive the global strategy for operational excellence, integrating CI, Engineering, QA, and Training to align with ABS's long-term growth and supply chain objectives.
- Translate enterprise goals into a unified operational roadmap, ensuring functional strategies are aligned, resourced, and executed with measurable results.
Cross-Functional Integration & Governance
- Lead cross-functional alignment and prioritization across global regions, ensuring consistency, scalability, and efficiency in execution.
- Establish governance models and standardized frameworks for CI initiatives, engineering projects, training programs, and quality assurance improvements.
- Coordinate high-impact, cross-functional initiatives such as global lab expansions, process improvements, and Lean transformation efforts.
Performance & Operational Accountability
- Own and maintain an integrated performance dashboard covering KPIs from CI, QA, Engineering, and Training-driving visibility, accountability, and continuous improvement.
- Monitor global initiatives against KPIs such as OEE/TEEP, FTR (First Time Right), project delivery metrics, and training compliance.
- Lead business reviews with functional leaders to assess performance, identify risks, and align on corrective actions.
Customer-Centric Program Leadership
- Oversee global engineering and training teams that deliver world-class customer service, including installation, support, and training of IntelliGen and related technologies worldwide.
- Lead project execution for customer lab expansion and commercialization, ensuring operational readiness and cross-functional coordination.
- Act as an executive escalation point for global customer concerns tied to engineering performance, training quality, or project execution.
People & Organizational Development
- Lead and develop a high-performing team of functional leaders, fostering collaboration, ownership, and results-oriented leadership.
- Build a long-term talent strategy for operational excellence, developing succession plans and elevating the capabilities of emerging leaders.
- Champion a culture of learning, problem-solving, and empowerment across the global organization.
Investment & Change Leadership
- Prioritize and govern the CI, training, and capital engineering project portfolios based on business impact, ROI, and strategic alignment.
- Serve as a visible leader of change-communicating vision, building sponsorship, and guiding the organization through cultural and operational transformation.
- Promote the adoption of Lean principles and continuous improvement behaviors at all levels of the organization.
Requirements
Qualifications & Experience
- Bachelor's or Master's degree in Supply Chain Management, Engineering, Operations, or related discipline.
- Minimum 10+ years of leadership experience in supply chain, engineering, and operational excellence roles.
- Minimum 5 years of experience as a people leader, with direct responsibility for managing and developing teams.
- Deep knowledge and application of Lean TPS, Quality Assurance frameworks, and Engineering best practices.
- Deep knowledge of Production, Industrial, and Manufacturing Engineering.
- Demonstrated experience leading global teams and scaling high-impact, cross-functional programs.
- Strong business acumen and project governance capability, with a track record of delivering measurable improvements and strategic outcomes.
- Excellent interpersonal, leadership, and change management skills across diverse global environments.
- Proven ability to balance strategic thinking with operational execution in a dynamic, customer-focused business.
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Auto-ApplyDirector of Engineering
Remote job
Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel.
Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we're building a team to shape the future of direct mail.
As a Director of Engineering at Lob, you will be a key leader, partnering closely with our product organization to define the vision, strategy, and execution for a core area of our API-first services. On a typical day, you will be coaching and mentoring your engineering managers and team members, guiding them to build scalable, resilient, and secure microservice ecosystems. You will spend time translating high-level business opportunities into clear, actionable engineering initiatives and collaborating with executive leadership to manage risks and set organizational expectations. Your focus will be on nurturing a psychologically safe, high-performance culture where diverse individuals can do the best work of their lives, all while championing operational excellence across your domain.
As the Director of Engineering, you'll…
Provide technical leadership and mentorship to your teams, fostering a culture of high cooperation and psychological safety.
Shape the architectural vision to scale Lob's extensible, secure, and resilient platform in a cloud-native environment.
Translate business objectives into clear engineering strategies, and manage risks and tradeoffs for complex project delivery.
Work to be accomplished in the first 6 months:
Define and drive the strategic technical roadmap for your domain in partnership with Product.
Establish key metrics for engineering quality and velocity, and implement processes to champion operational excellence.
Successfully recruit and onboard key engineering talent to expand team capacity and diversity.
Work to be accomplished in the first 12 months:
Deliver a key, impactful product capability that illustrates clear business value and delights our customers.
Implement significant architectural improvements that enhance the scalability, security, or resilience of your services.
See demonstrably measurable growth and development in your direct reports and broader team members.
What will you bring to this role…
5+ years of experience managing and leading teams in a technology-led organization (bonus: in a B2B SaaS environment).
Required Hard Skills:
Expertise scaling microservice ecosystems in a cloud-native environment (containers/serverless).
Proven ability to translate business goals into technical strategy and execution plans.
Strong track record of championing engineering and operational excellence.
Required Soft Skills:
Exceptional verbal and written communication, able to articulate technical impact to non-technical stakeholders.
Demonstrated proficiency in "Coach, don't tell" leadership and giving direct, kind feedback.
Proven ability to attract, engage, and retain diverse, high-performing problem-solvers.
At Lob, we are looking to #LevelUp and #EmpowerDiversity, we invite you to apply if you possess even some of these:
Experience managing teams specifically in a B2B SaaS environment.
Direct experience leading teams through significant platform scaling initiatives.
A history of contributing to or driving company-wide organizational effectiveness and planning.
Experience with geographically distributed or remote-first engineering teams.
Compensation information
Base: $215,000 - $260,000
“Lob's salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”
We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above.
If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!
Our Commitment to Diversity
Lob is an equal opportunity employer and
values diversity
of
backgrounds and perspectives
to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the
San Francisco's Fair Chance Ordinance
.
Recent awards
#88 on BuiltIn's Best Remote Midsize Companies to Work For in 2025
BuiltIn Best Remote Midsize Companies to Work For in 2024
BuiltIn Best Midsize Companies to Work For 2022
Auto-ApplySEO/AEO Director, Content Planning
Remote job
As a key member of the search team reporting to the Executive Director of AI and Search Strategy, the SEO Director (Content Planning) is responsible for developing, implementing, and reporting on the progress of content strategies that enhance AI search visibility and website performance to achieve clients' business objectives.
The SEO Director should have a strong understanding of multiple marketing disciplines, including SEO/AEO, content marketing, conversion rate optimization, and website analytics. This person will select content topics, prepare in-depth content briefs/outlines, and work closely with content writers to develop strong, SEO-focused content for product pages, informative articles, and other types of website content. The strongest candidates will have the editorial background needed to independently guide the development of content from initial planning through to the final, written draft.
The SEO Director must bring a tech-savvy background to their craft, with experience using SEO tools (e.g., Google Analytics, Google Search Console, Ahrefs, Screaming Frog, Scrunch, Microsoft Clarity) for the right purpose. Importantly, the SEO Director will take a data-driven approach to their work, using a mix of industry/market research and existing client analytics to inform and support their SEO/AEO recommendations.
Primary responsibilities
Here are some, but not necessarily all, of the SEO Director's responsibilities:
Conduct website audits to evaluate current content performance and develop strategies to drive additional visibility, traffic, and conversions through both traditional organic search and AI search.
Plan SEO content topics, draft content briefs/outlines, and provide detailed feedback on written content.
Work closely with writers throughout the content planning and production process to ensure that the content will satisfy users and perform well in search.
Use relevant tools (e.g., Google Search Console and Ahrefs) to conduct keyword research that will inform content recommendations.
Demonstrate an in-depth understanding of how search engines and LLM platforms such as ChatGPT work.
Bring a conversion-minded approach to content strategy by planning, implementing, monitoring, and reporting on conversion tracking in Google Analytics.
Be able to clearly and confidently articulate how strategic and tactical SEO/AEO decisions support the client's goals.
Facilitate or co-facilitate client-facing meetings and contribute to SEO/AEO strategy sessions for both small and large projects.
Develop SEO reporting with cross-functional groups, including our data group, to track and improve content performance.
Additional responsibilities
Contribute to new business development initiatives by identifying SEO/AEO opportunities for existing clients and supporting the creation of presentations/pitches for prospects.
What you'll need
8+ years of SEO experience, preferably in an agency setting.
A mature understanding of multiple areas of SEO (content strategy, on-page SEO, technical SEO, web analytics, etc.)
Demonstrated experience with SEO platforms (e.g., Google Analytics, Google Search Console, Ahrefs, Screaming Frog, etc.)
A solid command of all aspects of content writing (structure, spelling, grammar, etc.)
Preferred bachelor's degree in marketing, journalism, communications, English, creative writing, or another related field.
What makes TrendyMinds a great place to work
We believe a happy team is a solid team; it's as simple as that.
Fully remote: We believe the best team isn't limited by physical location. Whether it's the West Coast or East Coast, we work with team members across all of the U.S. time zones.
Collaborative team environment: Your voice is important, and we believe the best projects include contributions from everyone.
Great benefits: 30 paid days off and 401(k) matching. What more could you ask? Oh yeah, we cover 100% of health insurance premiums for all team members and 50% for their spouses and dependents.
Flexible schedule: Some people are early birds who love collaborating in person at our offices. Others are night owls who enjoy working from home. We are flexible to accommodate different work styles, times, and locations - within reason and the needs of our clients - of course!
New equipment: In order to produce incredible work, we have to have incredible equipment. Sorry if you were hoping for a 7-year-old PC. That's just not our style.
Philanthropy: We like to do our part to help our community. With our philanthropy committee and donation matching system, we offer you the resources you need to make a difference.
Our values
At TrendyMinds, we aim to hire people who share our values. They are at the center of how we treat each other and our clients, and they act as our guideposts for every decision.
Know the Why behind the What.
We aim to be as honest and transparent as possible with our team and clients. The idea of Why lives at the heart of our LOGIQ process and grounds us with clear reasons for the decisions we make. (You will learn more about our LOGIQ process if you join our team.)
Put relationships first.
We not me. For more than 25 years, we've grown a business built on strong relationships with clients. But we also know that developing trust and a collaborative spirit is equally important to cultivate a healthy team that loves having fun.
Think Ahead and push boundaries.
Our tagline isn't Think Ahead for nothing. We bring a contagious passion to our craft, always searching for creative ways to challenge ourselves and deliver results, even though things don't always go according to plan. Don't be afraid to make mistakes, improve, and try again.
Bring your full self.
Show up. Each of us has something unique to contribute. In all that we do, we celebrate diversity and strive to create an equitable, inclusive environment so that everyone feels a sense of belonging.
Director of External Research & Development
Remote job
Career CategoryBusiness DevelopmentJob DescriptionJoin Amgen's Mission of Serving Patients
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Director of External Research & Development - Technology Business DevelopmentWhat you will do
Let's do this! Let's change the world! In this vital role you as the Business Development Director within the External R&D Technology group, this role is responsible for leading Amgen's search and evaluation, as well as negotiate and execute on certain transactions, for external partnerships focusing on small molecule drug discovery, as well as technologies that support oncology therapeutic area. Collaborating with cross-functional teams to ensure alignment with the business's broader goals will also be a critical part of your role.
The successful candidate will contribute to and execute on Amgen's external strategy and develop and nurture a global network of key industry and academic contacts to ensure robust communication of ideas, interests and information between the external community and internal groups.
The role requires proactive efforts to manage the search and identification of opportunities through networking and reviews of the external landscape and prioritizing based on Amgen's R&D strategy. The role includes leading the technical evaluations of opportunities by creating and managing cross-functional review teams, providing recommendations based on robust scientific and drug industry knowledge, and ensuring appropriate and efficient decision-making processes. This person will ensure efficient reviews and engage in business negotiations, and working with the legal team to execute contractual agreements for certain projects. The candidate will be responsible for leading strategic discussions and presentations, collaborating closely with senior management, R&D, and other functions to develop a set of priorities for collaboration, license, or M&A of external innovation. The Director of External Research & Development - Technology Business Development will also be expected to contribute in search and evaluation and transactions for technology areas outside of small molecule drug discovery and oncology, as needs arise, as well as mentor others and present himself/herself as a thoughtful and respected professional to both internal colleagues and external parties.
It's highly preferred that this role be located at an Amgen Research hub in either South San Francisco, CA or Thousand Oaks, CA to match most of our research teams.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The Director of External Research & Development - Technology Business Development will have these qualifications.
Basic Qualifications:
Doctorate degree in a scientific field & 4 years of experience in drug development industry and/or biopharma business development
Or
Master's degree in a scientific field & 7 years of experience in drug development industry and/or biopharma business development
Or
Bachelor's degree in a scientific field & 9 years of experience in R&D and/or biopharma business development
Preferred Qualifications:
Doctorate in scientific field, with strong knowledge in discovery and technology platforms
4+ years of management and/or leadership experience in business and drug development activities, and strong technical R&D experience along with business development and licensing experience.
Strong leadership, scientific, organizational, communication, and project management skills and ability to manage multiple projects simultaneously.
Excellent presentation skills. Effective communication skills pertaining to scientific and business development. Must demonstrate ability to foresee and solve problems, and prioritize and meet deadlines. Strong team player, experience in successfully managing direct reports and a demonstrated ability to interface effectively with all-levels of staff across differing functional expertise.
Demonstrated ability to create and establish relationships with internal and external parties.
Professional demeanor with strong decision making
Be able to work independently, manage large cross functional teams, and mentor individuals.
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible
Apply now and make a lasting impact with the Amgen team.careers.amgen.com
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Salary Range
194,497.00 USD - 230,061.00 USD
Auto-ApplyDirector, Solutions Engineering
Remote job
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
This is a remote position and can be located anywhere in the U.S.
Position Summary:
This role is responsible for directing all aspects of the Solutions Engineering organization in the Americas, with a focus on pre-sales technical sales. Establishes objectives and work plans and delegates assignments to solutions architects. This role will be responsible for ensuring that the SA organization is scalable to meet/exceed F5 company goals. Responsible for the direct management of the Americas Theater Solution Architects.
Primary Responsibilities:
Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies
Management duties include the supervision of exempt-level staff. This includes but is not limited to conducting performance evaluations, approving paid time-off (PTO), assigning or delegating work, providing on-the-job training, giving mentorship to staff, conducting performance improvement plans, taking disciplinary action, and interviewing candidates for open positions
Define core FY objectives, strategy, and priorities for the theater SA organization.
Partner with management to define headcounts quarterly and yearly, ensuring the SA organization is scalable to meet and exceed goals and objectives. Balance candidate recruitments in collaboration with HR
Communication - ensure effective communication and build an environment of teamwork and cooperation with your department and the rest of the organization
Develop and prioritize the SA organization to meet/exceed goals. This includes both technical and professional development.
Develop SA retention, recognition, compensation, and career planning
Develop SE & SA skills assessment and job planning
Identify consistent market trends and communicate them to PM, PD, etc., to help drive product requirements and ensure customer success, thereby increasing F5 solutions' competitiveness.
Present F5 strategy, solution messaging, and roadmap to C-level & technical audiences, as well as at industry events and conferences.
Demonstrate ability to understand customer requirements and challenges, and present appropriate F5 solutions
Identify and analyze the competition
Provide product feasibility analysis in support of sales efforts with sales leadership
Perform other related duties as assigned.
Knowledge, skills, and abilities:
Outstanding written and verbal communication skills
Experienced in project management and negotiation skills
Expert knowledge of the F5 product line
Detailed understanding of AI, Kubernetes/micro services, application security, networking technologies, and application delivery
Ability to navigate and influence in a matrix organization
Ability to lead in a constantly evolving environment, prioritize, and handle ambiguity
Ability to converse with technical and business personnel fluently at all levels of the organization
Outstanding presentation skills with the ability to articulate complex technologies
Ability to partner effectively with sales management (and other sales support teams) to identify new sales strategies and market opportunities
Qualifications:
BS or BA degree required in Engineering, Computer Science, or an analytical/quantitative discipline
5+ years in a pre-sales solutions architect role in enterprise environment required
3+ years of experience in a leadership role or as a people manager preferred.
#LI-EM1
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $201,600.00 - $302,400.00
F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link:
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. F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
Auto-ApplyDirector of Process Engineering
Remote job
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
At Toast, we are passionate about creating raving fans and delivering an unparalleled customer experience - and we believe that how we work is a key factor in delivering on that mission. As we continue to grow, scaling how we operate across teams, products, and systems has never been more important. As the Director of Process Engineering, you'll build and lead a new function focused on redesigning critical processes across the customer lifecycle, from acquisition through renewal and support. You'll partner across Sales, Marketing, Finance, Legal, Customer Success, and beyond to streamline the way work flows, eliminate friction, and design scalable systems that enable us to deliver better outcomes for customers and employees alike.
This high-impact role reports to the Senior Director of Operational Excellence and will serve as a key leader in Toast's next phase of customer and operational transformation.
A day in the life (Responsibilities)
Build and scale Toast's Process Engineering function from the ground up - establishing the strategy, roadmap, and operating model for how Toast designs and continuously improves its cross-functional processes.
Lead a team of process experts who map, analyze, and redesign high-impact workflows (e.g. renewals, downsells, account cancellations) across the customer lifecycle.
Orchestrate cross-functional redesigns by partnering with Sales, Support, Product, Marketing, Finance, and Legal to deliver end-to-end process improvements that reduce cycle time and improve both employee and customer experience.
Identify and eliminate operational waste that drives up cost-to-serve and creates customer friction - removing redundant steps, automating manual work, and streamlining handoffs to deliver faster, more efficient outcomes.
Define and own enterprise-wide process KPIs, tracking metrics like cycle time reduction, handoff error rates, process capacity, and cost-to-serve to demonstrate measurable impact.
Embed a culture of continuous improvement by coaching teams and leaders on structured methodologies (Lean, Six Sigma, process mapping) and building frameworks that balance operational efficiency with customer impact.
What you'll need to thrive (Requirements)
10+ years in process engineering, operations, or transformation leadership, with a proven track record of designing and scaling enterprise-wide process improvements.
Expertise in process improvement methodologies - process mapping, value stream analysis, workflow optimization, root cause elimination. Lean/Six Sigma Black Belt certification strongly preferred.
Demonstrated ability to drive measurable impact - faster resolution times, lower cost-to-serve, reduced error rates, and increased customer satisfaction (NPS/CSAT).
Exceptional stakeholder management skills, with demonstrated ability to influence and align senior leaders across multiple functions.
Proven ability to drive accountability without direct authority, securing commitments from cross-functional teams and holding them to aggressive timelines and deliverables.
Excellent communicator who can translate complex process work into clear, audience-appropriate narratives - whether rallying execution teams or influencing executives with strategic impact-driven narratives.
Strong analytical and systems-thinking mindset, with a bias for action and delivering results.
Growth-oriented leader with experience building and scaling teams, bringing clarity, influence, and accountability to complex, matrixed environments.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ********************************************
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
Pay Range$162,000-$259,000 USD
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: *********************************************
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyDirector of Cloud Engineering
Remote job
We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.
Role Overview
The Director of Cloud Engineering will own FinOps and procurement for engineering tools, manage enterprise infrastructure (Azure, AWS, GCP), and lead our DevOps and CI/CD build systems across both on-prem and cloud environments.
More importantly, this leader will spearhead our Developer Experience (DevEx) strategy and AI transformation initiatives, reimagining how engineers build, test, and deliver software at Alteryx.
This is a highly visible and strategic role that combines technical depth, financial acumen, and organizational leadership.
Key Responsibilities
Financial Operations & Procurement
Lead Engineering FinOps, driving cloud cost optimization, usage transparency, and ROI across AWS, Azure, and GCP.
Partner with Finance, IT, and Procurement to manage budgets for infrastructure and developer tooling (Docker, GitLab, etc.).
Negotiate and manage vendor contracts and enterprise agreements for developer and infrastructure platforms.
Establish governance frameworks and dashboards for spend visibility and forecasting.
Enterprise Cloud & Infrastructure
Oversee enterprise cloud infrastructure strategy and operations across AWS, Azure, and GCP.
Ensure security, compliance, and scalability for both internal and customer-facing environments.
Partner with SRE, Platform, and Security teams to deliver resilient, high-performing systems.
DevOps & Build Systems
Own CI/CD pipelines for both on-prem and cloud products, ensuring fast, reliable builds and deployments.
Drive modernization of developer workflows through automation, containerization, and cloud-native practices.
Collaborate with engineering teams to improve productivity and reduce friction in the development lifecycle.
Developer Experience & AI Transformation
Lead the DevEx strategy - improving onboarding, tooling, environments, and engineering culture.
Partner with product and platform leaders to embed AI-powered development tools (e.g., code generation, intelligent reviews, performance insights).
Champion internal adoption of AI copilots, LLM integrations, and developer productivity platforms.
Foster a culture of innovation and continuous improvement through data-driven engineering practices.
Compensation
Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location.
The salary range for this role is $183,000 - $212,000.
In addition, you may be eligible for other compensation, such as a bonus. Employees may also be eligible for a wide range of other benefits, including medical, retirement, financial, wellness, time off, employee discounts, and others.
Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.
Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.
Benefits & Perks:
Alteryx has amazing benefits for all Associates which can be viewed here.
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records.
This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
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