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The differences between field operation managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a field operation manager and an operations support manager. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $77,504 average annual salary of a field operation manager.
The top three skills for a field operation manager include customer service, project management and customer satisfaction. The most important skills for an operations support manager are customer service, project management, and human resources.
| Field Operation Manager | Operations Support Manager | |
| Yearly salary | $77,504 | $79,730 |
| Hourly rate | $37.26 | $38.33 |
| Growth rate | 6% | 6% |
| Number of jobs | 396,029 | 376,894 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A field operation manager is responsible for monitoring the overall operational procedures of different organization's branches, ensuring the efficiency of staff's performance, and developing strategic techniques to maximize productivity and work quality. Field operation managers support the recruitment process by conducting interviews, improve project management approach, track service deliverables, handle budget and allocate resources, and identify business opportunities that would generate more revenues and increase profitability. A field operation manager must have excellent communication and leadership skills, especially in responding to customers' inquiries and concerns and resolving complaints.
Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.
Field operation managers and operations support managers have different pay scales, as shown below.
| Field Operation Manager | Operations Support Manager | |
| Average salary | $77,504 | $79,730 |
| Salary range | Between $48,000 And $123,000 | Between $47,000 And $133,000 |
| Highest paying City | Petaluma, CA | San Bruno, CA |
| Highest paying state | California | California |
| Best paying company | Genentech | Meta |
| Best paying industry | Real Estate | Technology |
There are a few differences between a field operation manager and an operations support manager in terms of educational background:
| Field Operation Manager | Operations Support Manager | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between field operation managers' and operations support managers' demographics:
| Field Operation Manager | Operations Support Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 83.6% Female, 16.4% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |