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Field operation manager vs performance manager

The differences between field operation managers and performance managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a field operation manager and a performance manager. Additionally, a performance manager has an average salary of $103,521, which is higher than the $77,504 average annual salary of a field operation manager.

The top three skills for a field operation manager include customer service, project management and customer satisfaction. The most important skills for a performance manager are performance management, project management, and customer service.

Field operation manager vs performance manager overview

Field Operation ManagerPerformance Manager
Yearly salary$77,504$103,521
Hourly rate$37.26$49.77
Growth rate6%6%
Number of jobs396,029314,923
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 66%
Average age4444
Years of experience66

What does a field operation manager do?

A field operation manager is responsible for monitoring the overall operational procedures of different organization's branches, ensuring the efficiency of staff's performance, and developing strategic techniques to maximize productivity and work quality. Field operation managers support the recruitment process by conducting interviews, improve project management approach, track service deliverables, handle budget and allocate resources, and identify business opportunities that would generate more revenues and increase profitability. A field operation manager must have excellent communication and leadership skills, especially in responding to customers' inquiries and concerns and resolving complaints.

What does a performance manager do?

As the name entails, performance managers are responsible for maintaining and improving employee performance based on organizational objectives. Their job may vary depending on the industry they work in, but common duties include collecting and analyzing performance data, developing effective systems for information collection, and performing statistical performance analysis. Additional duties of a performance manager may include organizing and conducting training and development on best practices and resolving workplace barriers to performance.

Field operation manager vs performance manager salary

Field operation managers and performance managers have different pay scales, as shown below.

Field Operation ManagerPerformance Manager
Average salary$77,504$103,521
Salary rangeBetween $48,000 And $123,000Between $78,000 And $137,000
Highest paying CityPetaluma, CAWashington, DC
Highest paying stateCaliforniaNew Jersey
Best paying companyGenentechMeta
Best paying industryReal EstateProfessional

Differences between field operation manager and performance manager education

There are a few differences between a field operation manager and a performance manager in terms of educational background:

Field Operation ManagerPerformance Manager
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Field operation manager vs performance manager demographics

Here are the differences between field operation managers' and performance managers' demographics:

Field Operation ManagerPerformance Manager
Average age4444
Gender ratioMale, 83.6% Female, 16.4%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between field operation manager and performance manager duties and responsibilities

Field operation manager example responsibilities.

  • Manage and coordinate the schedule of commercial and residential HVAC installs and service calls.
  • Manage and complete all regulatory requirements for accounts, BSA, tellers, etc.
  • Manage a team of 20 FTE, complete performance evaluations and directional guidance for focus reviews.
  • Manage payroll and operational expenses.
  • Manage trading/position control for equity and fix income portfolio management teams.
  • Manage contracted facility requirements, handle relationships with vendor logistics companies, and resolve inventory issues through electronic warehousing management systems.
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Performance manager example responsibilities.

  • Manage a staff of 40 FTE exempt and non-exempt employees.
  • Manage the QA process to ensure all forecasting and billing goals are meet.
  • Manage position management project which assign job codes and create hierarchy in HRIS.
  • Manage in-house ShoreTel VLAN network and install and configure IP phones for new employees.
  • Manage the assessment and subsequent modifications to the end-to-end PMO processes for maintenance projects.
  • Initiate and manage the development of a randomize UVM environment for verification of this IP.
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Field operation manager vs performance manager skills

Common field operation manager skills
  • Customer Service, 24%
  • Project Management, 7%
  • Customer Satisfaction, 6%
  • Oversight, 6%
  • Logistics, 5%
  • Safety Procedures, 5%
Common performance manager skills
  • Performance Management, 9%
  • Project Management, 9%
  • Customer Service, 8%
  • Process Improvement, 6%
  • Performance Improvement, 6%
  • Continuous Improvement, 5%

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