Front desk receptionist jobs in Bartlesville, OK - 100 jobs
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Us Tech Solutions 4.4
Front desk receptionist job in Bartlesville, OK
+ Handle complex and confidential secretarial and administrative assignments. + Coordinate and plan the organization of events, ensuring all logistical and operational aspects are covered. + Oversee and manage the ""called in"" process, handling all related actions.
+ Manage the payment process of invoices.
+ Oversee the inventory of PPE and boots, ensuring all items are adequately stocked and maintained
+ Coordinate all visitor arrangements (Hotel, driver etc...)
+ Type and proofread formal letters, correspondence, and miscellaneous documents; compose correspondence and responses to inquiries independently.
**Responsibilities:**
+ Answer telephone and handle requests for information at an advanced level.
+ Contact for daily visitors - Prepare Badge, Visitor Access, Answering Doors
+ Set up and maintain department records and files.
+ Arrange travel schedules and reservations.
**Experience:**
+ 2-3 years of experience.
**Skills:**
+ Supervise and train others.
+ Monitor accuracy, completeness and timeliness of all critical business systems transactions.
+ Coordinate meetings and office communications.
+ Schedule conference rooms, audio/visual equipment and other materials as requested.
**Education:**
+ HSD
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$24k-30k yearly est. 60d+ ago
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Front Desk Receptionist
Barracuda Staffing
Front desk receptionist job in Tulsa, OK
We are seeking a friendly, organized, and professional FrontDeskReceptionist to join our team. This person will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support to ensure smooth daily operations. Pay: $18-$20 per hour
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Responsibilities:
Greet and assist visitors, clients, and team members in a professional and welcoming manner
Answer and direct incoming phone calls and emails
Maintain frontdesk and lobby areas to ensure a clean and organized appearance
Schedule appointments, meetings, and conference room usage as needed
Receive, sort, and distribute mail and deliveries
Assist with data entry, filing, and basic administrative tasks
Support other departments with clerical and organizational duties
Maintain office supplies inventory and reorder as needed
Uphold company policies and confidentiality at all times
$18-20 hourly 29d ago
Medical Front Desk Receptionist - $15/hr
Key People Key Positions
Front desk receptionist job in Tulsa, OK
Job DescriptionKey Personnel is seeking an experience Medical FrontDeskReceptionist to join a medical center in the Tulsa, OK area. Medical FrontDeskReceptionist Payrate: $15/hr. Medical FrontDeskReceptionist Schedule: Monday to Friday, Hours TBD
Medical FrontDeskReceptionist Summary:We are seeking a friendly, professional, and detail-oriented Medical FrontDeskReceptionist to serve as the first point of contact for patients in a fast-paced medical office. This role is essential to creating a positive patient experience while supporting daily administrative and clerical operations.
Medical FrontDeskReceptionist Responsibilities:
Greet and check in patients in a courteous and professional manner
Answer multi-line phones and route calls appropriately
Schedule, confirm, and manage patient appointments
Verify patient demographics, insurance information, and collect co-pays
Scan, file, and maintain patient records in the electronic health record (EHR) system
Communicate effectively with providers, clinical staff, and patients
Maintain a clean, organized, and HIPAA-compliant front office
Handle general administrative tasks such as copying, faxing, and data entry
Medical FrontDeskReceptionist Qualifications:
Previous experience in a medical frontdesk role required
Knowledge of medical terminology and insurance verification
Experience with EHR systems
Very strong customer service and communication skills
Ability to multitask and remain calm in a fast-paced environment
Proficient with basic computer applications (Microsoft Office, email, scheduling systems, typing)
Key Personnel Benefits:While on Key Personnel's payroll, you can access Key's benefits package, including health, dental, vision, accident, critical illness, term life, short-term disability, PTO, and more!
For additional job openings, visit: ***************
Key Personnel is an Equal Opportunity Employer. A drug screen and background check may be required.
#INDPR36
$15 hourly 7d ago
Veterinary Receptionist
Jenks Veterinary Hospital
Front desk receptionist job in Jenks, OK
Job Description
Jenks Veterinary Hospital is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4/10 schedule and availability needed Monday, Tuesday, Wednesday and Friday. Weekends are required on rotation.
Full-time benefits and compensation**:
Compensation: $11-$14 per hour, for each hour worked*
Health package: Medical, dental, and vision insurance
Life insurance and disability
Employee Assistance Program
401k options
Paid time off
Personal pet discount
Uniform allowance
6 Paid holidays
Minimum qualifications and skill set:
1+ years client service experience
Previous veterinary experience is a plus!
Proficiency in the following skills:
Over the counter sales
Strong client communication abilities
Attention to details with client information
Friendly and welcoming
Passionate about patient care
Jenks Veterinary Hospital, nestled in the heart of Jenks, Oklahoma, is dedicated to delivering exceptional pet care services in a compassionate and modern setting. Their experienced veterinarians and dedicated staff offer personalized services to address the unique needs of each furry friend, from routine check-ups and vaccinations to advanced diagnostics and surgical procedures. With a commitment to pet health and well-being, Jenks Veterinary Hospital ensures that every pet receives the highest quality of care, fostering lasting relationships with their owners and the local community.
*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
$11-14 hourly 7d ago
Receptionist/Day Shift/$18+DOE
Abundant Solutions
Front desk receptionist job in Claremore, OK
Job DescriptionJob Title: Receptionist / Administrative Assistant Job SummaryThe Receptionist/Administrative Assistant is responsible for performing a variety of clerical and administrative tasks, including managing incoming communications, maintaining records, and providing general office support. This role serves as the first point of contact for visitors and callers and plays a key role in ensuring smooth daily office operations.
Duties and Responsibilities
Operate a multi-line telephone system; answer, screen, log, and forward calls to the appropriate person or department
Receive and greet scheduled and unscheduled visitors in a courteous and professional manner
Determine the nature of visits, announce visitors, log entries, and direct guests as needed
Provide callers and visitors with company information including address, directions, website, fax numbers, and related details
Prepare outgoing mail and packages for USPS and FedEx; receive and distribute incoming deliveries
Assist Sales, Drafting/Engineering, and other departments with administrative support as needed
Create, update, and maintain spreadsheets and perform data entry
Assist staff with projects and serve as a backup resource for essential office functions
Maintain organized paper and electronic files with daily updates
Maintain the lobby and reception area in a clean and professional manner
Perform daily and weekly administrative duties as assigned
Maintain and update the reception calendar and procedural manual
Qualifications
High school diploma or GED required
Business Administration degree preferred
Minimum of 1 year of receptionist experience
Excellent verbal and written communication skills
Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word); may be required to demonstrate computer skills
Strong organizational and time management skills
Pay: $18+ DOE
Schedule: Mon-Fri 8am-5pm with possible OT as needed
Abundant Solutions5151 S Mingo Rd Suite DTulsa OK 74146
Send resumes to ***********************
$18 hourly Easy Apply 3d ago
Center Receptionist
Biolife 4.0
Front desk receptionist job in Broken Arrow, OK
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
Critical, high value position available for receptionist looking for more than answering phones!
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations.
How you will contribute:
* You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
* You will assist donors with appointments; create or pull donor record files
* You will provide customer service to donors (external) and fellow employees (internal)
* You will maintain orderly filing system, purging records
* You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - OK - Broken Arrow
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - OK - Broken Arrow
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
$16 hourly 5d ago
Front Desk Specialist Bilingual
Family & Children's Services Career Center 4.0
Front desk receptionist job in Tulsa, OK
Family & Children's Services, Oklahoma's leading community mental health center is looking for a personable, frontdesk specialist who can provide frontdesk support services in telephone operations, general frontdesk operations, client and public engagement, and other related responsibilities. Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction.
Requires a high school diploma or the equivalent, preferably with course work office administration, typing, and computer software. One year experience in medical office or healthcare with direct patient care/interaction in past 3 years required. Must be able to type a minimum of 30 WPM. Ability to work effectively with employees and clients under stressful situations; ability to work with agitated, mentally ill and/or substance-abusing public; ability to maintain an effective working relationship with agency employees; ability to maintain a professional manner at all times; and ability to maintain confidentiality. Good listening skills. Ability to manage multi-line telephone system and other communication technologies. Must possess strong computer skills.
$23k-29k yearly est. 60d+ ago
Medical Office Receptionist
Lifestance Health
Front desk receptionist job in Tulsa, OK
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $18.00 - 19.00/hour, plus quarterly bonus/incentive potential
Location: 9228 S Mingo Rd Suites 101 & 103, Tulsa, OK 74133
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage frontdesk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$18-19 hourly 7d ago
Receptionist
Alwahban Management
Front desk receptionist job in Tulsa, OK
Summary: To act as receptionist and telephone operator by relaying incoming customers and calls to the appropriate person by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
Answers multi-line telephone system, takes accurate messages and relays telephone calls in an efficient manner.
Greets, screens and directs incoming customers and vendors in a professional manner.
Operates standard office equipment including:
photocopy machine
facsimile machine
computer and printer
typewriter
multi-line telephone system
Collects money and credit cards for payment of goods and services from customers and places in cash drawer.
Prepares/Creates contracts and motor vehicle paperwork for sales personnel and/or managers on computer daily.
Types and files various correspondences and other documentation as required.
Maintains a professional office environment and promotes a positive image for the company.
Monitors facsimile machine, direct incoming documents to appropriate individuals and sends documents via facsimile as requested.
Performs other related duties as assigned.
12. Experience in the automotive field preferred
Skills:
Interpersonal Skills
Oral Communication Skills
Written Communication Skills
Reading Skills
Computer Literacy
Keyboard Skills
Telephone Etiquette
Customer Relations
Customer Service
Diplomacy
Professionalism
Filing
Math Aptitude
Organization
Time Management
Quickbooks Proficient preferred
$22k-28k yearly est. 60d+ ago
Medical Front Office
Trinity Employment Specialists
Front desk receptionist job in Tulsa, OK
TempToFT
Medical Front Office | Tulsa, OK
Temp to Hire | Full Time | M-F 7:15am-4:15pm | $16-$17/hour
Checking patients in and out
Entering and updating demographics including adding/changing insurances in the EHR
Taking and posting payments
Scheduling appointments
Verifying insurance
Answering phones
Qualifications:
Good typing skills (Minimum 45 WPM)
At least 1 year of medical office experience required
Excellent customer service and excellent attention to detail
Knowledge of different insurance types
TRINITY EMPLOYMENT SPECIALISTS IS AN EQUAL OPPORTUNITY EMPLOYER
See the great things people are saying by checking out our Google reviews, along with our Facebook, LinkedIn, Instagram, X/Twitter. Please visit the&nbs
17.00
$16-17 hourly 31d ago
Receptionist
Swift Recon
Front desk receptionist job in Broken Arrow, OK
Swift Recon is committed to serving auto dealers and fleets with the highest levels of quality, service, convenience, and innovation available in the auto body and recon industry.
Our receptionist is responsible for providing administrative support for our body shop and Swift Recon operations.
We strive for a workplace where everyone is valued, continually trained, and recognized for their contributions to the team. Our teammates are provided with a safe, positive work environment, competitive pay, industry-leading benefits, and skills training/certifications.
Start your journey to a rewarding career with Swift Recon.
Responsibilities and Qualifications:
Professionally and pleasantly greet guests as they arrive.
Directs guests to the resources that will best meet the guests' needs.
Answers incoming phone calls in a prompt, polite, and professional manner.
Screens incoming calls and directs them to the appropriate party, and/or obtains enough information to allow for convenient follow-ups for the guest.
Schedules all guest/client appointments.
Collects and records cash, checks, and credit card payments from guests.
Reconciles cash drawer daily, as directed by the accounting office.
Opens and closes repair orders for all incoming and outgoing vehicles in a timely manner.
Provides clerical support as requested.
Operates office equipment and computer systems as needed.
Body shop or automotive receptionist experience is a plus.
Employee Incentives
Competitive Pay Plans
Employee-centered atmosphere.
Heated and cooled facility.
Paid Holidays, Paid Time Off, Medical, Dental, Vision, and more
Paid Holidays, Paid Time Off, Medical, Dental, Vision, and more.
$22k-28k yearly est. Auto-Apply 60d+ ago
Front Desk / Coordinator Position
Spa Southern Hills
Front desk receptionist job in Tulsa, OK
✨ Join Our Team at Spa Southern Hills ✨
Spa Coordinator / FrontDesk Staff / Tub Attendant
Spa Southern Hills is growing - and we're looking for YOU to join our FrontDesk & Spa Coordinator Team!
What You'll Love:
Part time & full time positions available
Competitive wages & spa discounts
Open 10am - 6pm daily (no working long nights!)
Generous spa credits & staff discounts
Flexible scheduling to support work-life balance
Professional growth opportunities in a supportive environment
Discounts for friends & family
Your Role:
We're hiring a multi-talented team member who can float between three key roles based on the needs of the day.
Spa Coordinator
Orchestrate smooth communication between clients, therapists, and frontdesk
Manage therapist schedules and ensure they're set up for success
Keep client flow seamless in treatment and relaxation areas
FrontDesk Concierge
Welcome each guest with warmth and professionalism
Handle appointment bookings, calls, emails, and checkouts
Create a memorable first and last impression for every client
Tub Attendant
Prepare and reset our signature Hydrotherapy Tub Soaks and Oxygen Treatments
Delight guests with thoughtful touches like chilled neck wraps, beverages, and epsom salt infusions
We're Looking For Someone Who Is:
Naturally warm, calm, and friendly-even on busy days and while multi-tasking
Excellent with communication and guest service
Available 9am - 7pm, including weekends
Great at improvising and problem solving
(Bonus) Experience in hospitality or spa settings
If you're passionate about people, wellness, and creating beautiful experiences-we'd love to meet you.
Apply today!
$24k-31k yearly est. 55d ago
Ambassador Hotel Tulsa - Front Desk Agent
Coury Hospitality 3.5
Front desk receptionist job in Tulsa, OK
FrontDesk Agent
DEPARTMENT: Rooms REPORTS TO: Front Office Manager STATUS: Non-Exempt
This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.
RESPONSIBILITIES:
Must have a true desire to satisfy the needs and desires of our guests and others in a fast paced environment. Perform all duties toward the goal of maximizing guest service.
Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Accommodate room changes expediently.
Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance.
Acquaint guests with city attractions, community events and nearby areas of interest.
Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.
Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.
Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.
Responsible for proper key control and other security measures.
Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.
Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Properly handle lost and found items.
Report accidents, injuries, and any unsafe conditions to Management and Maintenance.
Report all maintenance issues for guest satisfaction.
Report to work wearing the required uniform and meeting professional grooming standards.
Maintain confidentiality of all guests and hotel information
Perform other duties as assigned.
Actively participate in ongoing training by utilizing the company Myagi platform.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
Ability to deal with guests when they are angry or upset.
Professional appearance and mannerism.
Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
Previous cashier experience/ Basic accounting skills.
Ability to work quickly and thoroughly when under pressure.
Knowledge of hotel facilities and features.
Ability to attend to more than one task at a time.
Ability to maintain excellent attendance and punctuality.
Knowledge of surrounding communities.
EXPERIENCE:
Customer Service experience preferred.
PHYSICAL DEMANDS:
Must be able to stand for long periods of time.
May include crowded office setting or “close quarters”.
General office environment with limited physical activity.
$24k-29k yearly est. Auto-Apply 60d+ ago
Front Desk Attendant Opening Position
Bobby Jones Links
Front desk receptionist job in Broken Arrow, OK
Established in 2000 and headquartered at our Club Support Center in Atlanta, Georgia, Bobby Jones Links is a club management and development company rich in resources and expertise serving private, resort, daily fee, and public courses. At the core of everything we do is our commitment to serving people. We have spent more than two decades building a vibrant company culture that delivers the lifestyle, camaraderie, and experiences that members and customers desire and the environment in which our employees will thrive.
Bobby Jones Links is hiring for an Administrative Assistant. Primary responsibilities include:
Maintains filing systems as assigned.
Creates simple Excel and Word documents.
Oversees telephone services, email correspondence, and mail distribution.
Processes invoices and checks.
Answers member and guest questions in a professional and friendly manner.
Responds to and resolves administrative inquiries and questions.
Qualifications
Required Skills
Verbal and written communication skills.
Organizational skills.
Basic computer skills including Excel, Word, and Outlook.
Basic bookkeeping skills.
Basic understanding of how to operate standard business equipment.
Physical Demands & Work Environment Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:
Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus.
Spend time making repetitive motions such as typing.
Lift up to 25+ lbs. occasionally and to lift overhead and push/pull, move lighter objects.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may:
Be indoors, in an environmentally controlled location.
Occasionally may be exposed to outside weather conditions.
Noise Levels may be distracting or uncomfortable.
$18k-24k yearly est. 11d ago
Front Desk Agent - Part-Time
Crescent Careers
Front desk receptionist job in Tulsa, OK
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
The DoubleTree by Hilton Tulsa Downtown is a premier full-service hotel located in the heart of downtown Tulsa. Connected to the Cox Business Convention Center via a Sky bridge, our hotel offers 411 stylish guest rooms, over 24,000 square feet of flexible meeting space and exceptional dining options.
We are looking for our next great team member to join us on our Front Office team.
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members.
Hotel Room discounts at Hilton brand properties worldwide
Here is what you will be doing each day:
As a FrontDesk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
Does this sound like you?
You have prior experience as a FrontDesk Agent in a hotel or in a high-volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety
of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have a team spirit. Hilton brand experience a plus.
Our Differences Are What Make Us Great:
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
$23k-27k yearly est. 60d+ ago
Front Desk Agent - Hyatt Place Downtown Tulsa
Lexima
Front desk receptionist job in Tulsa, OK
The Hyatt Place in downtown Tulsa is looking for a FrontDesk Agent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively develop superior service skills in dealing with clients, guest, and co-workers.
Responsibilities
· Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.
· Handle check-ins and check-outs in a friendly, efficient and courteous manner.
· Respond to all guests' requests, problems, complaints and/or accidents presented at the frontdesk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
· Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.).
· Ensure delivery of packages, mail and messages as needed to guests.
· Follow all Lexima/Brand credit policies.
· Be aware of all rates, packages, and special promotions.
· Be familiar with all in house groups.
· Be aware of closed out and restricted dates.
· Obtain all necessary information when taking room reservations and follow rate quoting guidelines.
· Fully understand and be able to operate all relevant aspects of the frontdesk computer system.
· Focus on his/her role in contributing to guest satisfaction surveys.
· Demonstrate appropriate phone skills.
· Use Lexima/brand selling guidelines as part of the inquiry call process.
· Consistently perform above average in the mystery call process.
· Follow up on all wait list reservations.
· Manage suite inventory.
· Complete shift responsibility checklist.
· Keep front office area clean and organized.
· Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe and efficient hotel operations
· Participate in all-employee meetings, events and other functions required by management.
· Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology.
· Develop full understanding of hotel amenities and services.
· Understand emergency procedures and be prepared to help when necessary.
· Operate radios efficiently and professionally in communicating with the hotel staff.
· Ensure correct and accurate cash handling while at the frontdesk.
· Use proper radio etiquette when communicating with other employees.
· Perform any other duties as requested by management.
Qualifications
· High school diploma or equivalent required.
· A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields preferred.
· Previous hospitality experience preferred.
· Knowledge of accounting principles.
· Experience handling cash, accounting procedures and general administrative tasks.
· Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
· Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary.
· Must work well in stressful, high pressure situations.
· Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers.
· Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary.
· Must maintain composure and objectivity under pressure.
· Effective oral and written communication skills.
· Weekends and Holidays are required.
· Must have a valid driver's license.
· Must be fluent in English.
Physical Requirements
· Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.
· Occasionally lift and/or move up to 25 pounds.
· Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
· Ability to stand during the entire shift.
Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.
Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$23k-27k yearly est. 60d+ ago
Front Desk Agent
MCR Hotels
Front desk receptionist job in Tulsa, OK
Hampton Inn & Suites Tulsa South-Bixby SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests
Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$23k-27k yearly est. 9d ago
Front Desk Agent
Mehr Consultancy
Front desk receptionist job in Sand Springs, OK
We are looking for a friendly and customer-focused FrontDesk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.
Compensation: $13 - $15
Key Responsibilities:
Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Handle guest requests and complaints promptly and professionally.
Manage cash drawer and process payments (room charges, cash, debit, or credit).
Keep the frontdesk area and lobby clean and organized.
Coordinate with housekeeping to ensure room readiness for guests.
Provide guests with directions and information about the property and local attractions.
Answer guest calls, messages, and process requests or concerns.
Run daily reports and ensure the accuracy of information.
Assist guests with special requests and ensure their satisfaction.
Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
Requirements:
High school diploma or equivalent.
Strong communication and customer service skills.
Ability to work independently and handle stressful situations.
Proficiency in Windows operating systems and office software.
Ability to work well with others and develop positive working relationships.
Ability to lift to 50 pounds occasionally and 10 pounds frequently.
$13-15 hourly Auto-Apply 60d+ ago
Front Desk Agent at Choice Hotels Catoosa/Tulsa
Choice Hotels Catoosa/Tulsa
Front desk receptionist job in Catoosa, OK
Job Description
Rodeway Inn Catoosa/Tulsa in Catoosa, OK is looking for one frontdesk agent to join our team. We are located on 18725 E Admiral Pl. Our ideal candidate is self-driven, punctual, and reliable.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a frontdesk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to receiving your application. Thank you.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $10.00 - $11.00/hour.
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$10-11 hourly 7d ago
Medical Front Office
Trinity Employment Specialists
Front desk receptionist job in Tulsa, OK
Job Description
Medical Front Office | Tulsa, OK
Temp to Hire | Full Time | M-F 7:15am-4:15pm | $16-$16.50/hour
Checking patients in and out
Entering and updating demographics including adding/changing insurances in the EHR
Taking and posting payments
Scheduling appointments
Verifying insurance
Answering phones
Qualifications:
Good typing skills (Minimum 45 WPM)
At least 1 year of medical office experience required
Excellent customer service and excellent attention to detail
Knowledge of different insurance types
#MED
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* Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
* Answer telephones and direct calls to appropriate staff.
* Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
* Complete insurance or other claim forms.
* Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
How much does a front desk receptionist earn in Bartlesville, OK?
The average front desk receptionist in Bartlesville, OK earns between $22,000 and $34,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.
Average front desk receptionist salary in Bartlesville, OK