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Front desk receptionist jobs in Bozeman, MT

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  • Receptionist (part-time, 25 hours/week)

    Crowley Fleck PLLP 3.6company rating

    Front desk receptionist job in Bozeman, MT

    Job Description Our Bozeman, Montana office is currently seeking a part-time Receptionist. The Receptionist works closely with attorneys and legal professionals providing general office support. The receptionist is often the first point of contact for visitors to the firm and is responsible for performing a variety of administrative and clerical support tasks to ensure efficient day-to-day operations. The part-time hours for this receptionist role are 12:00 pm - 5:00 pm MST. KEY RESPONSIBILITIES: Answers, screens, and routes incoming phone calls. Greets clients, visitors, and guests. Determines the purpose of each persons visit and directs or arranges escort to the appropriate location. Provides accurate information or redirects to the appropriate person in response to internal and external inquiries. Schedules conference rooms. Assists with maintaining the waiting area/lobby and other areas such as conference rooms. Operates office equipment which may include but is not limited to a multi-line telephone system, video conferencing equipment, copier, scanner, fax machine, and printer. May assist with clerical tasks such as handling mail, postage, parking validation, setting up conference bridges, filing, copying, scanning, faxing, word processing, running errands, and restocking supplies depending on the office needs. Provides administrative support to other departments as requested. Maintains admin lists, phone lists, and other details specific to the office. Responsible for tracking and storing the AED machine for the office. KEY SKILLS: Strong customer service and interpersonal skills are required to communicate effectively and professionally with all levels of personnel and external clients. Able to maintain strict confidentiality of client and firm information. Able to work in collaboration within a team and independently. Able to learn new skills as technology evolves. Possesses excellent attention to detail, follows up on projects, and follows through on deliverables. Able to develop and apply comprehensive planning and organizing strategies to ensure tasks and projects are appropriately prioritized and resources are used effectively and efficiently. Able to work under tight deadlines, handle multiple detailed tasks, and anticipate when help will be needed from department members. Flexible and able to respond quickly and positively to shifting demands and opportunities. Able to effectively work in a multi-office environment and a culturally and educationally diverse environment. Writes clearly and informatively, edits work for spelling and grammar, adapts communication to suit needs, presents numerical data effectively, and can read and interpret written information. Speaks clearly and persuasively, listens and gets clarification as needed, responds well to questions, and takes a collaborative approach in group settings. Able to take responsibility for work activities and personal actions, follow through on commitments, acknowledge and learn from mistakes, and recognize the impact of ones behavior on others. Able to independently formulate sound decisions and select an effective course of action using available information. MINIMUM QUALIFICATIONS: High school diploma or equivalent. Minimum of one year of experience in a professional environment. Working knowledge of Microsoft Office Suite, Adobe, and other similar software. Must be able to read, comprehend, and follow written and verbal instructions. Valid drivers license. PHYSICAL REQUIREMENTS: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at times. PAY & BENEFITS: The Firm offers a competitive wage and a comprehensive benefits package including: Medical, dental, and vision. Employer paid short and long-term disability. Voluntary life, accident, and critical illness. Flexible spending accounts. Vacation, sick, and personal leave. Paid parental leave. Fully vested 401(k) retirement plan with employer contributions (eligible after 1 year). DISCLAIMER: This job posting is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function.
    $31k-36k yearly est. 23d ago
  • Office Assistant

    UGI Corporation 4.7company rating

    Front desk receptionist job in Bozeman, MT

    When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Applications for this position will be accepted until 10/24/2025. Posting Job Summary (Purpose): Organize administrative functions of the office. Provides organization focus and helps office run more efficiently. Core Competencies: • Safety Mindset - Demonstrates an understanding of the importance of safety to the company; considers the impact on safety when making decisions; consistently models safety practices • Customer Focus - Makes customers the highest priority, second only to safety; is committed to meeting the needs of all customers; establishes rapport and engages customers in discussion of their needs; • Integrity & Trustworthiness - Demonstrates high professional and personal standards; treats people fairly and with respect; handles confidential information appropriately. • Communication - Listens and responds appropriately to others; articulates ideas clearly, persuasively, and concisely • Meets Commitments - Sees issues through to completion; checks with appropriate parties to ensure issues have been completely resolved; finds ways to overcome barriers that initially prevents oneself from immediately solving problems and getting the job done. • Prioritizes & Organizes - Prioritizes and organizes the work to effectively allocate time among projects; effectively uses resources; balances the workload when involved in multiple projects to meet appropriate deadlines. Duties and Responsibilities: • Administrative functions such as typing, answering phone, faxing, copying, purchasing, receiving and storage. • Develops procedures/processes and policies for office activities, such as filing, records maintenance, typing, batching, faxing and mail distribution • Answer customer inquiries and routinely resolve problems • Review completeness and accuracy of another's work. • Responds to requests for information from others. • May be required to work on assignments or projects as necessary. Knowledge, Skills and Abilities: • Excellent organization skills • Must be able to communicate with all levels of employees. • Demonstrated ability to reconcile accounts and problems as necessary. • Resolves complex customer issues which may require working with various corporate departments and internal customers on a long or short term basis. • Ability to use experience and good judgment to accomplish goals. Education and Experience Required: • High school diploma • At least 3-5 years of experience working in an administrative role with increased responsibility Working conditions: • Normal office environment • High use of computer and keyboard and answering phones Pay: $18.75/hr + OT after 40 If you have questions, please call/text Courtney at ************. AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis. The pay for this position ranges from $36,000.00 to 58,000.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position. This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
    $36k-58k yearly 60d+ ago
  • Receptionist

    Human Resource Development Council Dist IX 4.1company rating

    Front desk receptionist job in Bozeman, MT

    If you are viewing this job listing from a job posting board (indeed, LinkedIn, etc.) and wish to apply for this position you MUST do so directly through our website. If you apply through Indeed or LinkedIn, your application WILL NOT be complete and you will therefore not be considered for the position. Section I: Position Details Job Opening Date: November 18, 2025 Job Status: This position is part-time Wage: $23.00 - $24.00 Section II - Description of Duties Performed General Summary of Purpose of this Position: This position serves as the first point of contact for HRDC by welcoming on-site visitors, managing the front desk, and operating a multi-line telephone system. The Receptionist provides exceptional customer service to staff, clients, volunteers, and community members while performing a variety of administrative and clerical duties that support daily operations across the agency. This includes mail distribution, payment processing, basic fiscal data entry, and general office coordination. Primary Job Duties and Responsibilities 1. Customer Service (60%) Greet and assist all visitors in a professional, welcoming, and helpful manner. Operate a multi-line phone system and virtual voicemail service, directing calls and messages promptly and accurately. Maintain a working knowledge of all HRDC programs to provide accurate information, directions, applications, and referrals. Receive and photocopy documents for applications and program needs. Interact daily with clients, staff, volunteers, and donors to provide information and community resource referrals. Schedule and communicate front desk coverage to ensure continuous service. Monitor building access and lobby activity to support staff and visitor safety; assist with locking doors and reviewing camera footage as needed. Provide training and orientation on front desk duties and office equipment to coverage staff. Communicate effectively with coverage staff and supervisors to ensure continuity of operations. 2. Administrative and Clerical Support (20%) Receive, sort, and route incoming and outgoing mail; maintain the internal mailbox system. Maintain and troubleshoot office equipment; coordinate service or repairs as needed. Assist in ordering and maintaining office supplies. Prepare correspondence, reports, and forms as requested. Perform clerical duties such as filing, copying, scanning, and collating documents. Track and log incoming payments, ensuring deposits are secured in the safe. Assemble and distribute program application packets. Collect rent and issue receipts for agency rental properties. Occasionally distribute payroll checks to staff. Provide general administrative support to programs (printing, scanning, filing, and other clerical tasks). Retrieve and forward messages from the main voicemail box. Attend required meetings and training, including Behavior Review and Crisis De-escalation. Participate in cross-training and job shadowing as needed to support agency operations. 3. Fiscal Department Assistance (15%) Record and verify daily cash receipts, donations, and payments; reconcile petty cash and prepare claims. Maintain fiscal spreadsheets to verify deposits and payments across programs. 4. Facility Support (5%) Maintain cleanliness and organization of the reception area, front lobby, copy room, and supply areas. Assist with office safety, accessibility, and equipment readiness. Other duties as assigned Knowledge, Skills, and Abilities: Experience: Minimum of two years of experience in administrative support, reception, or customer service preferred. Skills & Abilities: Communicate and collaborate effectively with individuals from diverse backgrounds and experiences. Maintain professionalism, confidentiality, and composure under pressure. Work independently, prioritize tasks, and manage multiple responsibilities. Respond effectively and empathetically to sensitive inquiries or customer concerns Education: High school diploma or GED required Confidentiality: This position requires regular handling of sensitive and confidential client and agency information. Unauthorized disclosure could harm client interests and the organization, and may also violate state and federal privacy laws. This position may have access to reports, records, and personnel files, and must exercise the highest level of discretion, judgment, and confidentiality at all times. Language Skills: Read and comprehend instructions and communicate clearly with staff and the public. Prepare and interpret routine correspondence and reports Bilingual Spanish-speaking preferred Mathematical / Money-Handling Skills: Perform basic math functions (add, subtract, multiply, divide). Handle all HRDC cash receipts, donations, postage, petty cash, and rental payments with accuracy and accountability. Reasoning and Problem Solving: Apply sound judgment and common sense to carry out written and verbal instructions. Manage routine issues independently; refer complex or unusual matters to a supervisor. Computer and Technology Skills: Proficient in Microsoft Office (Word, Excel, Outlook) and web-based applications. Operate multi-line phone systems, copiers, and fax machines. Accurately type at a minimum of 55 WPM and demonstrate 10-key competency. Utilize databases, spreadsheets, and email for daily communication and documentation. Supervision Received: Operates under the general supervision of an assigned supervisor. Supervisory Responsibilities: None. Decision-Making and Judgment: Exercises discretion and sound judgment in handling confidential information. Uses judgment to resolve routine questions and issues; refers complex problems to supervisor. Errors may impact agency-wide service provision or customer experience. Financial Responsibility: Handles agency funds including rent payments, donations, and petty cash. Responsible for maintaining accurate cash logs and secure handling of deposits. Authorized to approve purchase orders for office supplies. Personal Contacts and Communication: Daily interaction with the public, clients, and agency staff. Regular collaboration with program directors, managers, and executives. Frequent contact with partner agencies and occasional contact with auditors or funding representatives. Working Conditions: Work is performed in a professional office setting. Occasional exposure to individuals experiencing crisis or emotional distress. Must remain calm, professional, and solution-focused in all interactions. Physical, Mental, and Emotional Requirements: Regularly required to sit, stand, walk, reach, and use hands and fingers. Occasionally lift or move up to 30 pounds. Must be able to manage multiple priorities and meet deadlines. Requires visual and auditory acuity sufficient for daily administrative tasks. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Assigned duties and responsibilities may be added, removed, or changed at any time as organizational needs evolve.
    $23-24 hourly 24d ago
  • Hotel Front Desk Clerk - Bozeman

    Bozeman Lodging, LLC

    Front desk receptionist job in Bozeman, MT

    Job Description The Country Inn & Suites in Bozeman, MT is currently seeking friendly individuals who enjoy providing excellent guest service. The Front Desk associate's primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk Associate is also responsible for providing service that is efficient and effective as a means to maximize room revenue. Customer service experience is preferred, but not required. SKILLS & KNOWLEDGE: Must have the ability to provide professional and courteous guest service. Must have good time management skills and the ability to work with minimal supervision. Must have good organizational skills, the ability to multitask and strong attention to detail. Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing. Must have the ability to maintain a positive and professional attitude when handling guest situations. Must have a working knowledge of computers and basic math skills. Customer service experience preferred, but not required. ESSENTIAL FUNCTIONS: Assists all guests in a professional and courteous manner. Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines. Greets guests and processes hotel registration and other transactions promptly while maintaining confidentiality of all guest information. Stays current on hotel accommodations, services and local attractions in order to effectively assist guests. Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate. Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue. Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate. Professionally and competently operates the telephone system according to brand standards while using proper etiquette and appropriate greetings. Receives and processes telephone and walk-in reservations accurately. Monitors the printer and fax machine to ensure prompt attention is given to documents received. Maintains the cleanliness of the lobby area and performs laundry duties as needed. Removes snow from hotel main entrance and sidewalks as needed. Acts as manager on duty in the absence of the General Manager and/or Guest Service Manager. Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests. Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken. Performs all other duties as assigned. Type: Part- Time Shift: Open Pay: $20 per hour Other opportunities are available. Apply today! Candidates offered employment must submit to a background check and drug test. We are an E-Verify participating employer. EOE M/F/Vet/Disability
    $20 hourly 8d ago
  • Medical Receptionist, Family Medicine

    Wmmhc 3.5company rating

    Front desk receptionist job in Missoula, MT

    Apply Description At Western Montana Clinic, we are continuing our 100-year tradition of providing excellent health care to the community. We are a group of local, independent providers practicing in multiple specialties. Our mission remains the same - to provide our patients with the same high quality health care that we expect for our families. We are seeking a full-time Medical Receptionist to join our team in the Family Medicine department. Broadway Building 40 hours per week, no weekends or evenings. In the Medical Receptionist position, you will: Welcome patients Complete the registration process Perform medical appointment scheduling Quote and collect payments Manage incoming and outgoing phone calls to facilitate patient care Collaborate with providers and other team members to accomplish daily work Coordinate ongoing patient care including referrals Play an essential role in fulfilling our mission Heighten the patient experience by providing exceptional customer service Benefits offered: Health insurance Life insurance Paid vacation Holiday pay Sick pay 401(k) Plan + match Voluntary benefits - Dental insurance, Vision insurance, Disability insurance Employee assistance program Minimum Requirements for the Medical Receptionist position: High school diploma or equivalent Basic computer knowledge and proficiency The successful Medical Receptionist candidate will be subject to a background check. An Equal Opportunity Employer
    $28k-32k yearly est. 4d ago
  • Front Desk Agent

    Hospitality Management Corporation 4.0company rating

    Front desk receptionist job in Gillette, WY

    Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Travelodge in Gillette, WY. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $33k-39k yearly est. Auto-Apply 19d ago
  • Front Desk Agent

    Noble House 3.7company rating

    Front desk receptionist job in Jackson, WY

    Full-time, Part-time Description Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team! The Job As the Front Desk Agent, your friendly, energetic and professional personality will be the face of the arrival team. In this position, you will assist our guests with check-in, out and any request they have during their stay. Your standard response will become “yes, absolutely!”. The Offer* In return we offer our new Front Desk Agent: Competitive Medical Benefits Package and 401(k) Competitive Wages and Flexible Schedules Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores Discounts on Noble House Hotels & Resorts Room Rates Discounts on Ski Passes Shared Transferable Ski Pass Onsite Ski-in, Ski-out, and Ski Storage *Rules and restrictions apply to all employee benefits and perks Requirements To be successful as our new Front Desk Agent you: Good communication skills Are eager to learn and take pride in your work. Seek to work in a beautiful hotel where you constantly meet new people. Are reliable, have a flexible mind-set and like to smile. Previous hotel front desk and SMS computer experience recommended. Ability to resolve problems. Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people. Live and work in a beautiful place with endless opportunities for world class recreation. Apply today! Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials. Salary Description $20 - $22 **DOE
    $35k-40k yearly est. 58d ago
  • FRONT DESK

    Sleep Inn & Suites-Douglas Wy

    Front desk receptionist job in Douglas, WY

    Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Ensure lobby is kept clean and amenities are full at all times #hc174338
    $26k-33k yearly est. 29d ago
  • Front Desk Agent

    Whitefish Riverfront Hotel

    Front desk receptionist job in Whitefish, MT

    The Whitefish Riverfront Hotel, located near downtown Whitefish is seeking a Front Desk Agent to work with our Front Desk Team. Brief General Job Description: Guest customer service agent, reservations and front office general worker. Deal closely with all aspects of the department to ensure guest satisfaction. Lodge tasks (as assigned by MOD and department management), including but not limited to guest services, reservations, shuttle scheduling, e-mail information requests, guest packages, lost and found and retail sundries. Work closely with housekeeping and maintenance. Work with resort software, office equipment and phone switchboards. Be flexible and available for shifts. Essential Functions Ensure all guest concerns and requests are resolved promptly and properly. Ensure the accuracy and completion of all folios and room charges daily Introduce the hotel to the guest using professional language exhibiting a sincere desire and compliance toward all guests request. Work with other front desk staff to oversee the day to day tasks. Be knowledgeable about property and hotel amenities. Be knowledgeable about the Whitefish area. Wears required uniforms at all times. Requirements Excellent communication skills both in person as well as on the phone. Experience with resort computer systems and/or RDP a plus. Computer skills, excellent verbal and written skills. Computer literate. Ability to maintain strict confidentiality of guest and hotel information. Must possess excellent business sense and high professional ethics. Must possess a high regard for customer service and employee relations. Competencies Attendance/punctuality Dependability Teamwork Quality standards Diversity Guest Service Ethics Organization Support Professionalism Safety and Security Profitability Averill Hospitality, offers part and full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts at our premier leisure and outdoor activity destinations Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training View all jobs at this company
    $30k-37k yearly est. 60d+ ago
  • Front Desk

    Mainstay Suites Casper 3.7company rating

    Front desk receptionist job in Casper, WY

    We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
    $32k-38k yearly est. 60d+ ago
  • Front Desk Agent I

    Grand America Hotels & Resorts 4.4company rating

    Front desk receptionist job in Cheyenne, WY

    Employee Benefits and Perk Package: Cross training and Advancement opportunities Medical, Dental, & Vision Insurance coverage (full time only) Health & Flexible Savings Accounts (full time only) 401K with 6% match (full time only) Life Insurance (full time only) Long term Disability (full time only) Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only) Generous paid time off, up to 128 hours after 90 days (full time only) Employee Discounts on merchandise, meals, fuel, rooms, & golf course Exclusive employee discounts through Perkspot Tuition Reimbursement Program (full time only); Up to 75% reimbursement for approved majors Employee Assistance Program through Headspace TITLE: Front Desk Agent I DEPARTMENT: Rooms REPORTS TO: Front Desk Manager PAY: Non-exempt; Hourly; $14/hr; $500 Sign-on bonus that will pay out $250 after 60 days and $250 after 90 days if attendance and performance expectations are met. The Front Office Agent is to provide friendly, efficient registration and information to all guests, fellow employees, and visitors. Often a guest's first impression of a property is the result of the Front Desk Agent's skills and abilities. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people. Due to the 24/7 nature of our business, must be available to work any shift, including weekends or holidays, at Manager's request. Physical Demands: Work involves exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. This position requires standing for up to six hours at a time. Job Responsibilities: Welcome, check-in/check out and direct guests at arrival. Review all arrivals. Assist with guest concerns, requests, inquires, and reservations. Complete shift check list and necessary reports timely. Monitor guests accounts and room inventory. Always anticipate guest requests and offer options to meet and exceed their expectations. Maintain a professional image in appearance, attire, and conduct at all times. Adhere to hotel and departmental policies and procedures. Answer all phone calls within three rings. Return email and phone messages the same day. Communicate all information that is pertinent and necessary to the department head both verbally and in writing. Proficient in Microsoft Outlook, Microsoft Word and other computer programs. Excellent knowledge of Opera account management system, while utilizing Opera as an account/organizational tool; have a working knowledge of local and regional competition. Conduct all sales related interactions with the highest level of professionalism while maintaining specified GAHR standards. General Responsibilities: Attends departmental meetings. Implement process improvements and best practices. Adheres to appropriate standards of conduct, dress, hygiene, and appearance. Strictly adheres to the hotel's policy on Confidentiality and Ethics. To carry out any additional tasks and projects as requested by the Front Office Manager. Competencies & Skills Essential: Accountability Ethics/Integrity Winning Attitude Superior Customer Service and Communication Skills Desirable/Preferable: Embraces Change Strategic Thinker Learning and Continuous Development Teamwork/Team Player Personality Traits Essential: Confident Self-Motivated Good Organizational skills Outgoing & friendly Desirable/Preferable: Creative Sense of Humor Energetic Knowledge & Language Essential: Strong communications (telephone and in person). Intermediate to advanced computer proficiency Basic knowledge of hotel operations Desirable/Preferable: Basic working knowledge of OPERA /PMS systems Additional languages Education & Experience High School Diploma or equivalent Prior cash handling experience preferred Prior hospitality/customer service experience preferred
    $14 hourly 60d+ ago
  • Medical Office Receptionist

    Turnwell Mental Health Network

    Front desk receptionist job in Billings, MT

    Turnwell Mental Health Network is committed to maintaining a company for mental health that is a vital step in defining culture, guiding behavior, and building trust with our clients and team members.. Our mission is to expand access to high quality mental health care services in underserved markets by building a team of professionals who provide and support best-in-class patient experiences within our clinics. The Medical Office Receptionist is the first point of contact for patients, visitors, and medical staff. This position is responsible for creating a welcoming environment, answering phones, scheduling appointments, verifying insurance, collecting payments, and maintaining accurate patient records. Strong communication skills and attention to detail are essential. Requirements: WHAT WILL BE YOUR KEY RESPONSIBILITIES? Greet patients and visitors in a professional and friendly manner Answer, screen, and route phone calls promptly and accurately Schedule, confirm, and cancel appointments using electronic medical record (EMR) systems Collect and verify patient insurance information and demographics Check patients in and out, ensuring all forms are completed accurately Collect co-pays, balances, and other payments; provide receipts as necessary Maintain patient confidentiality in accordance with HIPAA regulations Ensure the reception area is clean, organized, and welcoming Respond to patient inquiries or direct them to the appropriate staff member Perform general administrative duties such as filing, faxing, and copying Collaborate with medical assistants, nurses, and physicians for seamless workflow Monitor and order office supplies as needed WHAT ARE WE LOOKING FOR? High school diploma or equivalent required Prior experience in a medical office or similar healthcare setting preferred Familiarity with EMR systems (e.g., Epic, Athenahealth, eClinicalWorks) a plus Excellent verbal and written communication skills Strong organizational and multitasking abilities Knowledge of medical terminology and insurance verification helpful Proficiency in Microsoft Office Suite (Word, Excel, Outlook) WHAT CAN YOU EXPECT FROM TURNWELL? Fast-paced outpatient medical office May involve long periods of sitting or standing Interaction with patients who may be ill, stressed, or in pain
    $26k-33k yearly est. 24d ago
  • Front Office Coordinator - Primary Care

    Greater Good Health 4.3company rating

    Front desk receptionist job in Billings, MT

    Job Title: Front Office Coordinator In office: 5 days a week, 7:30-4:00pm MT, 30 min lunch : Greater Good Health is a community of healthcare providers, operators, and builders whose mission is to address health disparities and reimagine senior healthcare. To do this, we partner with payers to bring value-based primary care to underserved communities and work alongside risk-bearing organizations to develop innovative, value-based clinical programs - all designed exclusively for older adults and their unique healthcare needs. Grounded in our mission and core values, we are building a better, simpler healthcare experience for the patients we serve and the providers who care for them. While providing more access to care, we understand that Nurse Practitioners need optimal work-life alignment to provide the best care for the greater good. GGH's goal is to support the modern-day healthcare professional to live fully in both their professional and personal lives. If this vision resonates with you, we hope you consider bringing your passion, your energy, your curiosity to Greater Good Health. What will you do as Front Office Coordinator? The Front Office Coordinator is an integral part of the primary care clinic team, serving as the face of Greater Good Health to delight patients as they walk through the door. Reporting directly to the Clinic Administrator, this role is responsible for delivering an excellent clinic experience by listening, engaging, and assisting each patient and guest every day from registration to departure. In addition to community outreach, you will host and coordinate events (in-the clinic) to engage potential patient and increase awareness of GGH's services. With a positive demeanor, the Front Office Coordinator provides exceptional customer service to patients throughout their visit with Greater Good Health to deliver a first-class experience. Culture & Community * Welcomes all and cares empathetically for patients and team members. * Acts as a central point of contact welcoming patients and prospects and ensuring they have an optimal experience from the moment they walk in the door. * Listen and observe the needs of each patient to ensure they are supported throughout their visit - your main goal is to provide an excellent patient experience to retain and acquire new patients Day-to-Day Responsibilities * Greets and welcomes all patients and related individuals to appropriate locations while maintaining excellent customer service * Triages walk-in patients and emergencies as per established policies and procedures. * Coordinates front office responsibilities by assisting patients with check-in or check-out. * Supports patient registration per protocols and updates patient information within the electronic health record; protects patient's rights by maintaining confidentiality of personal and financial information. * Reviews and verifies patient coverage of insurance or other agencies and identifies the patient's responsibility. * Collects co-pays/deductibles prior to patient being seen per protocol. Informs patients of any outstanding balancing and collects balance, and issues receipt or statement per established protocol. * Educates patients on available clinic services and assists patients with patient portal enrollment or other online tools. * Connects new patients to the Patient Liaison as a patient resource. * Supports the review of schedule templates to ensure patients are scheduled correctly for the day/week. * Reviews the patient schedule to ensure patients are in the correct status and are up to date. * Schedules or reschedules patient appointments for existing patients. * Conducts pre-visit reminder calls and follows-up with patients for "no-show" appointments for established patients. * Performs outbound administrative follow-up calls as needed. * Triages incoming calls and routes them to the appropriate team member. * Opens and closes the office as needed. * Basic housekeeping to ensure all check-in, vestibule, coat room, and other communal spaces are clean, stocked and maintained. * Complete administrative duties varying from making copies, scanning, and uploading documents, collecting billing information, mail management - sorting or collecting postal mail, directing vendor deliveries and shipments around the clinic, and managing faxes. Promotes and supports a premier teammate experience * Participate in team meetings and clinic huddles to review patient/provider schedules and plan for the day/week ahead. * Communicates and escalates any issues to the clinic administrator. * Attends in-clinic and community events to help with registration. * Cross-functional collaboration with all team members to complete ad-hoc projects. * Promotes high-quality patient care and outstanding patient experience as reflected in patient satisfaction scores. * Demonstrates or Provides effective communication with the team throughout the team. * Act as the primary host for all community room events in- & out- of the clinic. Responsibilities may include event planning/creation, greeting & signing-in attendees, coordinating logistics, and setting up and breaking down events. Work with the central team for additional support when needed. What will make you successful at Greater Good Health? Abilities and values Drive Impact. Strong focus and commitment to building relationships, supporting people, and creating value for patients. Influence. Strong communication and collaboration with patients, care teams, and clinic management. Conviction. We work hard and we're having a blast doing it. We know the work we're doing is changing healthcare dramatically for the better, and we know we're the team that can make it happen. Community. You make Greater Good Health the best place to work for others around you. You live our core values. Experience and Qualifications * High School Diploma or GED equivalent * 3+ years of office administration experience * Healthcare experience is preferred, but not required * Customer service experience (Preferred) * Healthcare organization experience is a plus * Experience with Electronic Health Record (EHR) (preferred) * Valid Montana driver's license (preferred) Physical Demands * 4-5 hours a day, sitting at a desk in the clinic and using a keyboard * 3-4 hours a day, standing and walking in order to help patients with the door, orient or help patients navigate the clinic * As needed, collecting the mail which may include lifting light packages of under 15 pounds. * As needed, light re-arrangement of furniture in patient areas and watering plants. * On an exception basis, occasionally for events, light set up duties, such as hanging banners and placing flyers and other collateral in centralized locations. * Ability to coordinate events and manage logistics, from setup to breakdown. * Comfortable with physical labor, including the ability to lift up to 50 pounds Perks and Benefits: * Competitive Compensation Package: We offer a competitive compensation package * Comprehensive Medical, Dental, and Vision Benefits: Take advantage of comprehensive healthcare coverage, including medical, dental, and vision benefits, to prioritize your health and well-being. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) available * Paid Time Off and Parental Leave: Enjoy paid holidays, vacation time, and paid parental leave to maintain a healthy work-life balance and spend quality time with your loved ones * 401K Program with Company Match: Plan for your future with our 401K program, featuring a company match, to help you save for retirement * Wellness Resources: Access to BetterHelp sessions and a monthly wellness benefit to support your physical, mental, and emotional well-being * Comprehensive Life and AD&D Coverage: Enjoy peace of mind with 100% premiums covered by GGH for Basic Life and Accidental Death & Dismemberment (AD&D) insurance for full-time team members. Additionally, voluntary supplemental life insurance is offered at a discounted rate * Employee discount savings program: Save on travel, entertainment, streaming services, online shopping and so much more! * Voluntary Insurance plans: We offer voluntary short term disability, critical illness and accident plans for additional financial security during periods of illness or injury that prevent you from working for a set period of time Don't check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. GGH is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging - so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still consider applying. You may be just the right candidate for this role or another one of our openings!
    $21k-30k yearly est. 27d ago
  • Front Desk Agent

    Torrington Hotel LLC

    Front desk receptionist job in Torrington, WY

    Job DescriptionBenefits: 401(k) Company parties Employee discounts Flexible schedule Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $32k-39k yearly est. 20d ago
  • Front Desk Agent PBX

    Knightsbridge Capital Corporation

    Front desk receptionist job in Montana

    We Inspire People to Be More Alive About Paws Up Montana: Paws Up Montana, America's premier luxury ranch resort, is more than a workplace-it's a chance to be part of something extraordinary. We are seeking a talented Front Desk Agent to join our team. What We Offer: Medical, Dental, Vision Insurance 401K with Employer Match Paid Time Off - 9 Floating Holidays and 15 Personal Days Career Development and Advancement Opportunities Life Insurance, Long Term, and Short-Term Disability Employee Assistance Program (5 free counseling sessions) Referral Bonus Program (Get paid $250 to recruit) Carpool Reimbursement ($5-$20/Day) Employee Discounts on Merchandise (30% on select items in our retail store) Employee Lunch Provided Primary Functions and Responsibilities Check guests in and out through resort systems. Ensure all guest folios are accurate and reviewed prior to the guest departure. Reply to Paws Up App messages are received and replied to in a timely and professional manner. Send out daily app messages to guests on property promoting events, activity openings, spa openings, etc. Answer phones in a timely and courteous manner and dispatch calls accordingly while following the company's phone etiquette standards. Present a professional and courteous demeanor both on the phone, in person, on the Resort app and through email; Email correspondence are handled with proper grammar. Act as liaison between the guest and departments on guest requests, ensuring follow through, completion, and resolution. Provide detailed communication regarding guest issues to all relevant departments to ensure an appropriate solution for guest recovery. Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly. Ensure confidentiality of guests before and throughout their stay. Assist with guest service issues promptly and efficiently. Sell and promote resort revenue generating activities, guest enrichment activities, accurately and promptly assisting to remedy guest service issues. Keep up-to-date knowledge on all menu items including preparation, any allergens, and alternative preparations; Communicate food restrictions to Food & Beverage and Culinary teams. Maintain up-to-date awareness of Resort information and amenities. Follow and complete daily department checklists. Compile data and reports as needed. Maintain clean and clear work environment while staying organized and efficient. Assist in the arranging and organization of guest celebration amenities that are unique and personalized. Create Purchase Requests for any last-minute guest billable items for the Town Runner to pick up in town. Assist guests with personal shipments. Always maintain a high level of attention to detail. Communicate and maintain timelines and priorities. Supportive Functions and Responsibilities Display hospitality and professionalism to our guests and team members at all times, take pride in representing The Resort at Paws Up professionally with our guests and assure that all transactions with guests are handled in a legal, ethical, and confidential manner. Maintain a favorable working relationship with all Resort team members to foster and promote a positive working environment. Maintain a clean and neat appearance at all times. Perform work in a safe and high-quality manner. Educational, Experience, Licensure Required High school diploma, GED or vocational training or job-related course work, preferred college degree Minimum 2 years of experience in customer service Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and keyboard skills Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day Has a friendly and professional manner under periods of high demands and with guest, team members, and management Valid Driver's License If you are passionate about hospitality and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up Montana! Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $30k-36k yearly est. Auto-Apply 10d ago
  • Front Desk Agent

    Days Inn-Helena

    Front desk receptionist job in Helena, MT

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Paid time off Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $30k-36k yearly est. 25d ago
  • Wellness Receptionist / Attendant

    Kerzner International Holdings 3.9company rating

    Front desk receptionist job in Big Sky, MT

    (15564) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion. Job Summary The Wellness Attendant / Receptionist is responsible welcoming guests into the Spa professionally, warmly, and politely, ensuring a positive first impression. This includes greeting guests, handling check-ins and check-outs, managing reservations, answering inquiries, and providing accurate information about spa facilities, amenities, services, and products. The Wellness Receptionist / Attendant is also responsible for upholding high standards of hygiene, cleanliness, and organization throughout the Spa. This includes overseeing ambiance, replenishing amenities, maintaining linens, and monitoring equipment functionality. This individual should be energetic, accommodating, and meticulous in order to properly guide guests through their Spa experiences per One&Only Moonlight Basin service standards. Key Duties & Responsibilities * Handle guest interactions with hospitality, accommodating their requests, addressing their inquiries, and resolving their concerns promptly * Schedule reservations, monitor availability, and match treatments to Therapists' skill sets * Be welcoming at the Spa reception, providing accurate amenity, service, product, and pricing information, while assisting with recommendations * Conduct facility orientations, informing guests about available amenities, services, and products upon request * Escort guests to waiting areas, ensuring they are prepared for treatments * Provide guests assistance in locker rooms, guiding them through hydrotherapy circuits, explaining usage guidelines, and offering refreshments or other amenities * Manage the final guest experience, including billing, retail recommendations, and transportation coordination * Answer phones courteously, in accordance with departmental standards * Assist with morning and evening setup and turndown services in guest areas * Support Therapists by preparing and clearing treatment areas before and after services are conducted * Ensure the safe and proper use of all equipment, including steam rooms, sauna rooms, fitness machines, free weights, etc. * Enforce fitness area rules and regulations to promote guest safety * Report equipment malfunctions, following safety protocols, including notifying the Security team of incident or injuries if applicable * Provide seamless guest service by maintaining hygiene, cleanliness, and organization across both indoor and outdoor wellness spaces (e.g. locker rooms, lounges, fitness areas, and pools) * Conduct regular cleanings of facilities, including Back-of-House areas, as need * Follow inventory management procedures when restocking supplies like refreshments, robes, towels, and toiletries, ensuring to report replenishment needs to relevant departments * Maintain the cleanliness and organization of storage areas, ensuring an ample stock of guest amenities * Provide guests information about the Spa and other resort outlets, such as operating hours * Relay key communications with fellow Wellness Receptionists / Attendants * Report guest feedback, such as complaints, to the Manager, Wellness or Director, Wellness * Complete required administrative duties * Comply with all operational protocols for the Spa to promote an efficient and effective environment * Perform additional duties as assigned by the Manager, Wellness or other members of Management Skills, Experience & Educational Requirements * Previous experience in a 5-star resort setting is highly desirable * Prior experience in a related role is ideal * Proficient in written and spoken English (additional languages are an advantage) * Possess strong interpersonal skills, with the ability to engage effectively with guests and colleagues * Willing to offer support to guests and colleagues alike * Flexible with work schedules, including evenings, weekends, and holidays Benefits Full-Time Year-Round * Medical insurance - 80% of premium paid by employer * Health Savings Account with $50 employer contribution per pay period * Dental, vision & life insurance - 100% of premium paid by employer * 5 weeks of PTO (Paid Time Off) * 8 paid holidays * Uniform provided & complimentary laundering * Complimentary transportation to/from resort * Complimentary meal per shift * Subsidized housing based on availability * Discounts at F&B outlets on property * 14 nights per year at $100/night* at Kerzner Properties worldwide * Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership Seasonal * Uniform provided & complimentary laundering * Complimentary transportation to/from resort * Complimentary meal per shift * Subsidized housing based on availability * Discounts at F&B outlets on property * Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership Physical Requirements The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to: * Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods * Frequent bending, twisting, stooping, reaching, and pulling * Lifting and carrying of loads weighing up to 50 pounds * Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
    $25k-30k yearly est. 22d ago
  • Front Desk Agent - Winter 2025/2026

    Makar Hotels and Resorts Lmr LLC 4.1company rating

    Front desk receptionist job in Big Sky, MT

    Hiring for Winter 2025-2026 season (November, 2025-April, 2026) Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West. LMR VISION Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment. SUMMARY At the heart of every exceptional stay is a Front Desk Agent. As the first point of contact for our guests, you'll be a key part of creating lasting impressions. Your role will involve delivering seamless front desk and concierge services, managing check-in and check-out processes, providing thoughtful recommendations, and ensuring guests feel at home throughout their stay. This position is perfect for someone who thrives on meaningful interactions, enjoys problem-solving, and values teamwork. We're seeking an individual with a genuine passion for hospitality, excellent communication skills, and a proactive attitude. The ideal candidate is resourceful, detail-oriented, and delights in exceeding guest expectations. If you love engaging with people, have a knack for logistics, and enjoy sharing insider tips about the local area, you'll feel right at home here. ESSENTIAL DUTIES & RESPONSIBILITIES Welcome guests warmly upon arrival and assist with check-in, check-out, and room assignments. Maintain and update guest profiles in the Property Management System (PMS) to personalize experiences. Provide guests with local recommendations for dining, activities, and transportation logistics. Escort guests to their accommodations, highlighting cabin features and amenities. Communicate guest preferences and arrival details with team members through daily reports and meetings. Manage itineraries, address guest inquiries, and assist with activity scheduling or changes. Transport guests around the property in company vehicles, often navigating snow and icy conditions. Collaborate with housekeeping to ensure timely room readiness and special requests. Handle guest mail, packages, and messages, ensuring prompt delivery. Foster positive relationships with repeat guests, utilizing systems like ALICE to track preferences. Support Nordic/Nature activities, retail services, and gear rentals as needed. Step in to assist with transportation, luggage delivery, or housekeeping during peak periods. Act as a brand ambassador, representing the property with professionalism and enthusiasm. Uphold company policies, procedures, and service standards. Assist other departments and contribute to shared responsibilities as needed, including snow removal and general Outpost upkeep. QUALIFICATIONS Valid driver's license required; must be comfortable driving in snow and icy conditions. Due to company insurance requirements, must be at least 21 years of age to drive company vehicles. Strong interpersonal and communication skills; ability to speak and write effectively in English. Familiarity with the local area and a passion for sharing its highlights. Proficiency in software systems, including Microsoft Office and Property Management Systems (PMS). Ability to problem-solve, manage multiple tasks, and adapt to changing priorities. Experience in hospitality or customer service preferred but not required. Flexibility to work evenings, weekends, and holidays as needed. WORK ENVIRONMENT Regularly required to stand, walk, and move freely throughout the property. Ability to lift and carry up to 50 pounds frequently and occasionally up to 75 pounds. Comfortable working in a fast-paced environment with interruptions and shifting demands. Frequent outdoor work in varying weather conditions, including snow, ice, and cold temperatures. Seasonal role with the possibility of reapplication for future seasons. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for future employment, they may reapply but will be considered a new employee for all purposes. Hourly Employee & Seasonal Employee Benefits At Lone Mountain Ranch, in addition to a competitive hourly wage, we offer a range of benefits to make your experience more rewarding. Seasonal Bonus Program: All hourly employees are eligible for our seasonal bonus program. You will receive $1 per hour worked and $1.50 per overtime hour worked. Employees who terminate or resign before the season ends will not participate. If the season is shortened due to business levels, you will still receive the bonus. Employees in short-term contracted positions, like Lone Mountain Rangers, are also eligible. Staff Cafeteria: Enjoy access to our staff cafeteria, offering 3 meals a day and a variety of grab-and-go items. Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to Lone Mountain Ranch. Ranch-Wide Activities: During the summer, you have free access (space permitting) to activities like horseback riding, Lone Mountain Rangers, and Yellowstone National Park tours, as well as yoga. In winter, enjoy access to 50 miles of cross-country ski trails. Arrival: Complimentary transportation is provided to and from the airport. Uniforms: Free uniforms are provided for your role at the ranch. Opportunity to Transition to Full-Time: After working a minimum of 1560 hours over a 12-month period, you can transition to full-time status. Full-time benefits include vacation and sick pay, medical insurance (with the Ranch covering 80% of premiums), and voluntary dental, vision, and life insurance (employees are responsible for 100% of the premiums for these benefits).
    $31k-37k yearly est. Auto-Apply 13d ago
  • Veterinary Receptionist

    Animal Hospital of Peak Plaza

    Front desk receptionist job in Montana

    Job DescriptionDescriptionOur hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key! Ideal Candidate Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment Energetic people-and-pet person with excellent work ethic and social and organizational skills Be compassionate/caring Willing to work flexible hours including weekends Can work individually, as well as on a team Self-starter personality that can complete daily tasks without the need for constant direction Skills, Knowledge, & Expertise Prior Customer Service Experience Must be able to lift 40 lbs. This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws. Benefits Health Care Plan (Medical, Dental & Vision Options) 401k Match Generous paid time off (PTO) Paid Parental Leave + Paid Maternity Leave One (1) Work/Life Balance day off Short-term and long-term disability options Supplemental insurance options Discounted Veterinary Care Scrub allowance Hands-on and E-training Professional growth opportunities Tuition assistance for prospective Veterinary Technician Students
    $27k-33k yearly est. 3d ago
  • FitLife Front Desk Attendant

    One and Only Fitness Consulting

    Front desk receptionist job in Great Falls, MT

    Welcome to FitLife, Great Falls, MT! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work! Perks of the job: Competitive pay Fast paced work environment Free gym membership So, who are we looking for?Someone with a certain level of social intelligence: You will be working with many different personality types with members and on staff. You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards. You work hard and go straight for the goal. You are excited about meeting new people. You have a positive attitude and look forward to helping others.
    $21k-28k yearly est. Auto-Apply 60d+ ago

Learn more about front desk receptionist jobs

How much does a front desk receptionist earn in Bozeman, MT?

The average front desk receptionist in Bozeman, MT earns between $24,000 and $38,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average front desk receptionist salary in Bozeman, MT

$30,000
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