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Front desk receptionist jobs in Dothan, AL - 27 jobs

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  • Medical Receptionist

    American Family Care, Inc. 3.8company rating

    Front desk receptionist job in Dothan, AL

    Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do * Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture * Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand * Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue * Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters * Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare * Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency * Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: * You have experience with insurance verification and medical billing (non-negotiable!). * You can explain complex insurance concepts to frustrated patients with empathy and clarity. * You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. * You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. * You're tech-savvy with medical billing software and EMR systems. * You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. * You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: * Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. * Receive specialized training in insurance verification and patient financial counseling. * Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. * Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. * Be part of healthcare innovation that's expanding nationwide. * Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: * Medical, Dental & Vision Insurance (available after 30 days) * Mental Health & Prescription Coverage * Health Savings Account (HSA) with employer contributions * Short & Long-Term Disability + Life Insurance * 401(k) with Employer Match * Paid Time Off starting at 152 hours/year * Employee Assistance Program (free counseling sessions) * Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: * Location: Our state-of-the-art urgent care facility * Schedule: Full-time with flexible shifts (some evenings/weekends) * Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $18-22 hourly 28d ago
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  • Registration Clerk Part Time - Crisis

    Spectracare Health Systems 4.2company rating

    Front desk receptionist job in Dothan, AL

    Part Time Registration Clerk - Crisis Hours: Monday - Friday 3:30pm - 7:30pm This position is located at our Crisis Center located in Dothan, AL /FUNCTION This is position will work at our Crisis Center on a part time basis. Assist incoming consumers with services needed and/or requested for Crisis Services. Responsible for billing of crisis services as required by SpectraCare Personnel Policy, SpectraCare Clinical Policy, including but not limited to Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities. Assist therapeutic staff with daily tasks to ensure consumer needs are met. Ensure the program complies with all necessary standards, policies, and protocols. Registration Clerk is primarily responsible for all administrative duties for the facility. Some travel may be required. ESSENTIAL DUTIES/RESPONSIBLITIES/FUNCTIONS/TASKS: Admission Responsibilities: Ensures all releases are obtained and scanned into EMR. Accurately populates all fields as related to the admission process as related to the patient's insurance and guarantor rankings, Researches all patients that present with no insurance through Medicaid / Medicare eligibility sites. Also research other sites. Promptly responds to all finance and accounting requests to ensure prompt reimbursement. Reviews documentation for any improper corrections, missing signatures, dates, times, etc and monitors for completeness. 2. Maintain Clinical Record A. Scan and import any incoming or collected materials in EMR chart that was requested in accordance with established procedures. (ex. Proof of income, insurance cards, records, etc.) B. Verify Medicaid/ Medicare/ Insurance monthly, and/or additional authorizations to include annual roll over of MI pre-auth. C. Will be responsible for coordinating and/or completing program admissions and/or discharges for billing. D. Activate insurance reimbursements when changes occur. E. Set up staffing maintenance dates in computer to include program admissions for all active consumers to include those receiving Medicaid. F. Activate consumers in EMR. G. Perform administrative review of clinical chart in order to facilitate staffing every three (3) months or six (6) months; based on reimbursement source. H. Ensure all clerical forms are updated and completed accurately within the time allowed. I. Ensure billing adjustments are completed; when needed and/or requested. J. Produce service logs for any services proven as rendered but not billed. K. Request any missing clinical information pertaining to the clinical record. L. Complete actions needed in order to conduct program transfers and terminations. M. Responsible for completing insurance verification on patients. N. Generating / maintaining reports for various areas of the crisis program through EMR systems and other programs. O. Make corrections in accordance with Quality Assurance. 3. Provide Therapeutic Support Service A. Maintain daily, intake, and emergency assessment appointments for therapist. B. Notify therapeutic staff of consumer arrival, ensuring consumer signature on daily sign in sheet. C. Maintain staffing schedule; ensuring cases are staffed within allotted time frame; to include production of staffing log for LPC signature. D. Receive and deliver phone messages accurately and timely. 4. Provide Psychiatric MD Staff Support Service A. Maintain physician appointments (where required). B. Maintain nursing appointments for facility injections (where required). C. Collect all monies due for physician/nurse services at time of service. D. Ensure consumer receives medication information sheets and obtain signature of receipt of said documents. E. Establish PAP services for all eligible consumers; ensuring all signatures obtained by consumer and physician. To include acceptance to program, ordering of medication, and keeping current with program. 5. Provide other administrative service. A. Maintain adequate program supplies, ensuring supplies ordered only as needed and costs remain within budget guidelines. B. Maintain petty cash and/or other monetary funds; ensuring accurate documentation of transactions while upholding company financial policy. C. Ensure billing documents are accurate and entered daily. D. Maintain monthly and quarterly fire drill/severe weather records. 6. Performs other duties including but not limited to: A. Treat clients with respect and courtesy at all times. B. Perform typing duties and any necessary documentation ensuring work is completed in a timely manner with minimal errors and in compliance with applicable guidelines and policies. C. Receive and respond to inquiries promptly and courteously. D. Meet with supervisor as established. E. Follow guidelines of SpectraCare Personnel Policy, SpectraCare Clinical Policy, including but not limited to the Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities. F. Participate in trainings, workshops, in-services, and/or administrative meetings as assigned. G. Ensure any necessary documentation is completed and up to date before annual leave or personal leave is taken. H. Provide all support staff duties for absent secretaries in other programs where needed and requested by supervisor. I. Adhere to Dress Code as set forth in the SpectraCare policies and procedures J. Conforms to SpectraCare's Core Values as duties are carried out daily. K. Performs duties independently and/or with minimal supervision. L. Works in a cooperative manner with other SpectraCare employees, individuals, and/or family members. M. Perform all duties with the highest standard of ethics. N. Functions within professional boundaries with individuals and others. O. Works well with other staff and individuals to ensure safety of program, individuals and other staff. P. Functions and performs well in stressful environments and manages work related stress to ensure individual safety. Q. Applies seclusion, protective holds and/or restraint per SpectraCare policy and procedures. R. Documents crises, protective holds, seclusions and restraints. S. Participates in beginning/end of shift unit reporting. T. Demonstrates willingness to work on any unit / program at SpectraCare based on facility needs as directed. U. Other services, tasks, functions, and responsibilities deemed necessary; not otherwise specified. 6. Regular attendance with timely arrival and departure according to scheduled hours. All absences must be reported to Director in a timely manner. Must be able to work full time with rotating assignments as necessary to include but not limited to overtime hours, nights, and/or weekends as scheduled. To ensure client/employee safety while on duty, must remain awake during scheduled working hours. NON-ESSENTIAL DUTIES/RESPONSIBLITIES/FUNCTIONS/TASKS: Attend all required job-related/system training. Assist in other areas as needed. Assumes other related duties as assigned. Conforms to System's policies and procedures. ESSENTIAL QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES: Knowledge of mental illness, substance use, developmental disabilities, and/or autism spectrum disorder Ability to have patience and emotional stability. Ability to respond professionally in a crisis situation; having knowledge and understanding of crisis intervention techniques. Ability to perform a wide variety of job tasks. Knowledge of business English, spelling and arithmetic. Knowledge of office practices and procedures. Ability to maintain a basic bookkeeping system. Ability to work computer, fax machine, copy machine, and other office equipment. Ability to read instruction manuals printed in English. Ability to understand and follow moderately complex oral and written instructions. Ability to perform a wide variety of job tasks, in a safe manner without endangering any employee, client, or asset. Ability to follow through with detailed assignments with minimal supervision. Ability to follow orders and directives and work with supervisor and other staff. Ability to adhere to SpectraCare policy, HIPAA laws, and 42 CFR regarding confidentiality. Ability to stay awake during working shift. Ability to adhere to health and safety standards. Ability to adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Ability to establish effective working relationships with other staff, Program Director and all levels of organizational staff. Able to work in a fast pace environment. Ability to function and perform well in stressful environments and manage work related stress to ensure safety of those in the unit. Ability to travel as necessary. Basic knowledge of individual's rights. Ability to adapt to conditions which may vary considerably. Ability to function within professional boundaries with patients and others. Ability to demonstrate initiative. Ability to communicate effectively with seriously mental ill / substance use individuals and staff, both written and oral. TRAINING REQUIREMENTS: Complete initial new hire training. Complete required on the job training (OJT) training by the department. Complete annual training as required by the Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities. WORK ENVIORNMENT / PHYSICAL REQUIREMENTS There is an occasional need to maintain back extension while being on stomach with one's own body weight on hips and legs. This position is maintained for several minutes. Occasionally, be able to put one's own body weight on one knee and one elbow on the same side of one's body. Occasionally, be able to kneel and reach to same side toward the floor. Strong grasp is needed to open doors throughout the facility, and to maintain constant contact with an individual during a restrain procedure or with other hold techniques. There are times that require the employee to be able to ambulate as quickly as possible to assist coworkers with an individual in a restraint procedure. Must be able to travel to system facilities and/or other locations/outings with exposure to changing weather conditions. Work location is primarily in a temperature-controlled setting with extended periods of sitting at a desk with associated repetitive motions. Must understand and practice good ergonomic movements to avoid injuries. Physical ability to correctly lift and/or move up to twenty (20) pounds on an infrequent basis. Required to talk to or hear staff, individuals, and/or others. Required to stand, walk, sit, bend, twist, lunge, squat and/or reach frequently. Forward reaching, reaching out to front and/or overhead reaching may occur frequently during shift. Employee may be exposed to one or more of the following: disagreeable odors, chemicals such as disinfectants, cleansers, soaps, etc; latex, plastic and other materials used for personal protective equipment; noise and distractions; unpleasant sights; unpredictable behaviors; body fluids; contagious diseases; and/or wet floors. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED QUALIFICATIONS/EDUCATION/EXPERIENCE: High School Diploma or GED required. Experience with EMR in a medical setting. Valid Driver's license and good MVR. Typing skills of 35-50 wpm Experience working with computers and Microsoft programs. PREFERRED QUALIFICATIONS/EDUCATION/EXPERIENCE: Preferred successful completion of courses in business office practice and typing preferred or at least one year work experience in a medical administrative role, completing insurance billing and verifications. Prefer typing skills of 65 or more wpm
    $22k-28k yearly est. 49d ago
  • Hotel Front Desk Clerk

    Hampton Inn and Suites Dothan 3.9company rating

    Front desk receptionist job in Dothan, AL

    Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $12 hourly Responsibilities: General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Mitigate customer complaints as needed Communicate with housekeeping to make sure guest rooms are ready Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Qualifications: High school graduate, GED recipient, or equivalent Exhibits working knowledge of Microsoft Office and reservation management systems Well-versed in taking telephone calls and handling stressful situations 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills About Company Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.
    $12 hourly 6d ago
  • Front Desk

    Ram Hotels 3.5company rating

    Front desk receptionist job in Dothan, AL

    Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company
    $25k-30k yearly est. 60d+ ago
  • Front Desk

    Towneplace Suites

    Front desk receptionist job in Dothan, AL

    Introduction: We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Handle guest check-ins and check-outs, including verifying reservation details and collecting payment Answer and route calls, including taking messages and transferring calls as needed Handle a variety of administrative tasks, such as scheduling tours and activities, managing mail and packages, and maintaining accurate records Ensure that the front desk area is clean and organized at all times Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns Other duties as assigned Qualifications: Minimum of 1 year of experience as a front desk clerk or in a customer service role Strong communication and customer service skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and property management systems Fluency in English is required; additional language skills are a plus Perks: Competitive salary Paid time off Medical, dental, and vision insurance 401(k) retirement plan (US only), Employer RRSP match (Canada only) Professional development opportunities Positive and supportive work environment View all jobs at this company
    $18k-27k yearly est. 60d+ ago
  • Receptionist

    H&R Block, Inc. 4.4company rating

    Front desk receptionist job in Dothan, AL

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #1861 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
    $22k-28k yearly est. Auto-Apply 22d ago
  • Clerk, Records

    Management and Training Corporation 4.2company rating

    Front desk receptionist job in Graceville, FL

    Pay: $16.00/hr. Status: Full Time Benefit package includes: * Health/dental/vision/life insurance * 401(k) with company match * Paid time off (PTO) * 9 paid holidays * Opportunities for job advancement Impact lives with Management & Training Corporation (MTC)! At the Graceville Correctional Facility in Graceville, FL, our foundation is based upon the philosophies of caring about others, giving back, and making a social impact. We provide a safe and secure working environment for our staff while helping an at-risk population receive the treatment necessary for success on their road back to a healthy, productive life. Job responsibilities MTC is now hiring for a Records Clerk responsible for clerical tasks, systems and procedures related to inmate records administration in accordance with American Correctional Association (ACA) standards, Management & Training Corporation (MTC), Florida Department of Corrections (FDOC) and Florida Department of Management Services (DMS) directives. Essential Functions: 1. Perform a variety of clerical duties including data entry, generate and prepare reports, file, maintain records and other duties required in designated department. 2. Perform duties including typing correspondence, form letters, accountability forms, status reports and other required documents in a timely manner. 3. Receive telephone calls and visitors, tactfully referring to the proper individual. 4. Maintain, update and file all records related to offenders in accordance with contractual requirements. 5. Enter all required data related to offender arrivals and departures into designated data bases. 6. Maintain and print inmate rosters. 7. Perform general clerical duties related to inmate records. It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management. Education and Experience Requirements: High school diploma or equivalent, and two (2) years related experience including word processing or computer data entry experience preferred. Must be computer proficient. Valid driver's license in the state of Florida with an acceptable driving record required, unless waived by management. Post Hire Requirements: Must successfully complete annual in-service training requirements. Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through ****************************** or ************.
    $16 hourly 14d ago
  • Clerk, Records

    Pico de Gallo 3.9company rating

    Front desk receptionist job in Graceville, FL

    Pay: $16.00/hr. Status: Full Time Benefit package includes: Health/dental/vision/life insurance 401(k) with company match Paid time off (PTO) 9 paid holidays Opportunities for job advancement Impact lives with Management & Training Corporation (MTC)! At the Graceville Correctional Facility in Graceville, FL, our foundation is based upon the philosophies of caring about others, giving back, and making a social impact. We provide a safe and secure working environment for our staff while helping an at-risk population receive the treatment necessary for success on their road back to a healthy, productive life. Job responsibilities MTC is now hiring for a Records Clerk responsible for clerical tasks, systems and procedures related to inmate records administration in accordance with American Correctional Association (ACA) standards, Management & Training Corporation (MTC), Florida Department of Corrections (FDOC) and Florida Department of Management Services (DMS) directives. Essential Functions: 1. Perform a variety of clerical duties including data entry, generate and prepare reports, file, maintain records and other duties required in designated department. 2. Perform duties including typing correspondence, form letters, accountability forms, status reports and other required documents in a timely manner. 3. Receive telephone calls and visitors, tactfully referring to the proper individual. 4. Maintain, update and file all records related to offenders in accordance with contractual requirements. 5. Enter all required data related to offender arrivals and departures into designated data bases. 6. Maintain and print inmate rosters. 7. Perform general clerical duties related to inmate records. It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management. Education and Experience Requirements: High school diploma or equivalent, and two (2) years related experience including word processing or computer data entry experience preferred. Must be computer proficient. Valid driver's license in the state of Florida with an acceptable driving record required, unless waived by management. Post Hire Requirements: Must successfully complete annual in-service training requirements. Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through ****************************** or ************.
    $16 hourly Auto-Apply 15d ago
  • Front Desk Optometrists Tech FT Dothan, AL #212

    Eyemart Express 3.9company rating

    Front desk receptionist job in Dothan, AL

    Front Desk Associate (Optometrists Technician) Full Time Company Overview: 30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. Were not like everyone elsewith local labs in stores, eye exams, and same-day delivery on glassesour customers never miss a moment. Now, you can join one of the nations top optical retailers and help improve lives by helping people see better. Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives. : The Dr's Tech, also known as an Optometrist Technician or Optical Technician, will primarily assist under the store Doctor. The general responsibilities of this position are to service all customers who enter the Doctors office and assist them with the delivery of exam services as well as the purchase of contact lenses. This person is responsible for maintaining company standards while: answering the telephone, greeting patients, performing the pre-test, selling contact lenses, communicating Eyemarts specials and everyday low prices, meeting sales goals, data entry into the computer, following A/R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary. The Drs Tech is also responsible for performing any related work as directed by a Manager or Doctor. Responsibilities: * Customer Service: Provide exceptional customer service to all patients. * Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges. * Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system. * Administrative Tasks: Perform other administrative tasks as assigned. * Insurance Claims: Process insurance claims efficiently. * Product Knowledge: Maintain up-to-date knowledge of products. * Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality. * Data Entry: Input customer information into the computer system accurately. * Patient Assessment: Assess and interpret patients needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings). * Patient Sign-In: Sign-in patients. Call and clearly document any insurance eligibility information before any services are provided. Make and maintain patients charts per local Doctor specifications. File patient charts daily. * Pre-Test Procedures: Perform a thorough pre-test as directed by the local Doctor. For example: NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc. Follow the local pathogen control policy as set by the local Doctor. * Contact Lens Orders: Order and receive contact lenses. Call customers daily for pick-up, job status, and any special order or production delays. Deliver contact lenses to patients. Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention. Requirements: * High School Diploma or GED. * Experience working in retail, customer service, or sales. * Experience working in the optical industry is preferred but not required. We are willing to train. Benefits: * Health Insurance * Vision Insurance * Dental Insurance * Matching 401k * Short-Term and Long-Term Disability * Life Insurance * Fully paid benefits to maintain licensing requirements and opportunities for advancement At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life. If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off. This posting provides an overview of the role. A full job description will be provided upon hire. VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $18k-22k yearly est. 2d ago
  • Front Office Specialist

    Eyecare Associates 4.1company rating

    Front desk receptionist job in Enterprise, AL

    A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
    $26k-30k yearly est. 14d ago
  • Clerical

    Encore Rehabilitation 4.5company rating

    Front desk receptionist job in Enterprise, AL

    Front Office/Receptionist Job Description/Summary PRIMARY FUNCTION The Receptionist is a non-licensed worker who has completed an on-the-job training program. The primary function of the Receptionist is to perform office-related duties. RESPONSIBLE FOR Performing general clerical duties as well as daily patient charges and assisting with maintaining the efficient operation of the facility. SPECIAL DEMANDS Must be able to accept responsibility and respect authority. Must demonstrate good judgement and common sense. Willingness to work under pressure. Must be able to accept constructive criticism. Must be able to hold in confidence medical records of all patients. Must be able to work with individuals of all ages. QUALIFICATIONS EDUCATION: Must have completed the twelfth grade level of school. EXPERIENCE: Background of secretary/receptionist work. PRIMARY DUTIES Coordinates and schedules patients' appointments. Maintains all aspects of patient medical records, including scheduling 30-day re-evaluations and re-certifications for Medicare. Records daily patient charges and assists with deposit. Tracking and collection of patient's deductibles and copayments. Performs general receptionist/secretarial duties such as answering phone, phone messages, filing, etc. Processes all dictation, copies and forwards to referring doctor to include Medicare recerts. Any other duties as assigned by the Office Manager/ Clinical Director. RECEPTIONIST DUTIES ANSWERING PHONE: Answer phone before third ring using a pleasant voice state "Good Morning/Afternoon, company name and who is speaking". If the person calling is trying to reach someone who is not available, always offer to take a message. NEW PATIENT: When new patients call to schedule appointments they should be given an appointment within 24-48 hours, if possible. Obtain patient's name, phone number, diagnosis, referring doctor, frequency and duration as stated on prescription and insurance information. Use new patient referral sheets to log this information. Call insurance company for verification of insurance, percentage of coverage for rehab services, deductible information and if this has been met and precert rehab services if required. If patient is workman's comp, then prior authorization for frequency and duration must be done prior to patient's first appointment. Fill out workman's comp authorization form, be sure and obtain a(employer's name, file or claim number, address) mail claims and length of authorization. Pre-cert workman's comp if indicated by adjuster and log precert information on bottom of workman's comp authorization form so future authorization will be easily noted to precert. CHECKING IN PATIENTS: Greet patients upon arrival and provide them with a sign in sheet. Always use patient's name when addressing them, if possible. Provide new patients with patient information sheet and either financial or workman's comp information sheet. Obtain rehab prescription and copy of insurance cards. Make patient's chart according to instructions in PATIENT CHARTS. Make up charge ticket for therapist inputting patient's name, date and therapist initials. Notify appropriate office personnel that patient is ready to be brought back for treatment. CHECKING OUT PATIENTS: have designated office personnel discuss patient's account, insurance coverage and inform them of their ESTIMATED portion of their bill. Set up payment schedule and have patient sign appropriate promissory note if applicable. Collect patient's co-payment daily. Schedule patient for next appointment. SCHEDULING PATIENTS: Schedule patients on a weekly/daily basis for their appointment times, trying to accommodate work schedules when necessary. Inform patient if they require specific appointment times to schedule their appointments early for the coming week. When scheduling patient for the next weeks appointments, ask if they have a return appointment with their physician and write 'Letter to Doctor" above their name on appointment book prior to M.D. visit
    $19k-23k yearly est. 41d ago
  • Front Office Specialist

    Eye Care Partners Career Opportunities 4.4company rating

    Front desk receptionist job in Enterprise, AL

    EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
    $30k-34k yearly est. 14d ago
  • Medical Receptionist

    American Family Care 3.8company rating

    Front desk receptionist job in Dothan, AL

    Job DescriptionBenefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, youll receive: Medical, Dental & Vision Insurance (available after 30 days) Mental Health & Prescription Coverage Health Savings Account (HSA) with employer contributions Short & Long-Term Disability + Life Insurance 401(k) with Employer Match Paid Time Off starting at 152 hours/year Employee Assistance Program (free counseling sessions) Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to workevery shift, every patient. The Details: Location: Our state-of-the-art urgent care facility Schedule: Full-time with flexible shifts (some evenings/weekends) Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
    $18-22 hourly 28d ago
  • Registration Clerk (Secretary III) - Crisis

    Spectracare Health Systems 4.2company rating

    Front desk receptionist job in Dothan, AL

    Registration Clerk (Secretary III) - Crisis This position is located at our Crisis Center located in Dothan, AL Schedule: Monday - Friday 7am - 3:30pm /FUNCTION Assist incoming consumers with services needed and/or requested for Crisis Services. Responsible for billing of crisis services as required by SpectraCare Personnel Policy, SpectraCare Clinical Policy, including but not limited to Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities. Assist therapeutic staff with daily tasks to ensure consumer needs are met. Ensure the program complies with all necessary standards, policies, and protocols. Secretary III is primarily responsible for all administrative duties for the facility. Some travel may be required. ESSENTIAL DUTIES/RESPONSIBLITIES/FUNCTIONS/TASKS: Admission Responsibilities: Ensures all releases are obtained and scanned into EMR. Accurately populates all fields as related to the admission process as related to the patient's insurance and guarantor rankings, Researches all patients that present with no insurance through Medicaid / Medicare eligibility sites. Also research other sites. Promptly responds to all finance and accounting requests to ensure prompt reimbursement. Reviews documentation for any improper corrections, missing signatures, dates, times, etc and monitors for completeness. 2. Maintain Clinical Record A. Scan and import any incoming or collected materials in EMR chart that was requested in accordance with established procedures. (ex. Proof of income, insurance cards, records, etc.) B. Verify Medicaid/ Medicare/ Insurance monthly, and/or additional authorizations to include annual roll over of MI pre-auth. C. Will be responsible for coordinating and/or completing program admissions and/or discharges for billing. D. Activate insurance reimbursements when changes occur. E. Set up staffing maintenance dates in computer to include program admissions for all active consumers to include those receiving Medicaid. F. Activate consumers in EMR. G. Perform administrative review of clinical chart in order to facilitate staffing every three (3) months or six (6) months; based on reimbursement source. H. Ensure all clerical forms are updated and completed accurately within the time allowed. I. Ensure billing adjustments are completed; when needed and/or requested. J. Produce service logs for any services proven as rendered but not billed. K. Request any missing clinical information pertaining to the clinical record. L. Complete actions needed in order to conduct program transfers and terminations. M. Responsible for completing insurance verification on patients. N. Generating / maintaining reports for various areas of the crisis program through EMR systems and other programs. O. Make corrections in accordance with Quality Assurance. 3. Provide Therapeutic Support Service A. Maintain daily, intake, and emergency assessment appointments for therapist. B. Notify therapeutic staff of consumer arrival, ensuring consumer signature on daily sign in sheet. C. Maintain staffing schedule; ensuring cases are staffed within allotted time frame; to include production of staffing log for LPC signature. D. Receive and deliver phone messages accurately and timely. 4. Provide Psychiatric MD Staff Support Service A. Maintain physician appointments (where required). B. Maintain nursing appointments for facility injections (where required). C. Collect all monies due for physician/nurse services at time of service. D. Ensure consumer receives medication information sheets and obtain signature of receipt of said documents. E. Establish PAP services for all eligible consumers; ensuring all signatures obtained by consumer and physician. To include acceptance to program, ordering of medication, and keeping current with program. 5. Provide other administrative service. A. Maintain adequate program supplies, ensuring supplies ordered only as needed and costs remain within budget guidelines. B. Maintain petty cash and/or other monetary funds; ensuring accurate documentation of transactions while upholding company financial policy. C. Ensure billing documents are accurate and entered daily. D. Maintain monthly and quarterly fire drill/severe weather records. 6. Performs other duties including but not limited to: A. Treat clients with respect and courtesy at all times. B. Perform typing duties and any necessary documentation ensuring work is completed in a timely manner with minimal errors and in compliance with applicable guidelines and policies. C. Receive and respond to inquiries promptly and courteously. D. Meet with supervisor as established. E. Follow guidelines of SpectraCare Personnel Policy, SpectraCare Clinical Policy, including but not limited to the Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities. F. Participate in trainings, workshops, in-services, and/or administrative meetings as assigned. G. Ensure any necessary documentation is completed and up to date before annual leave or personal leave is taken. H. Provide all support staff duties for absent secretaries in other programs where needed and requested by supervisor. I. Adhere to Dress Code as set forth in the SpectraCare policies and procedures J. Conforms to SpectraCare's Core Values as duties are carried out daily. K. Performs duties independently and/or with minimal supervision. L. Works in a cooperative manner with other SpectraCare employees, individuals, and/or family members. M. Perform all duties with the highest standard of ethics. N. Functions within professional boundaries with individuals and others. O. Works well with other staff and individuals to ensure safety of program, individuals and other staff. P. Functions and performs well in stressful environments and manages work related stress to ensure individual safety. Q. Applies seclusion, protective holds and/or restraint per SpectraCare policy and procedures. R. Documents crises, protective holds, seclusions and restraints. S. Participates in beginning/end of shift unit reporting. T. Demonstrates willingness to work on any unit / program at SpectraCare based on facility needs as directed. U. Other services, tasks, functions, and responsibilities deemed necessary; not otherwise specified. 7. Regular attendance with timely arrival and departure according to scheduled hours. All absences must be reported to Director in a timely manner. Must be able to work full time with rotating assignments as necessary to include but not limited to overtime hours, nights, and/or weekends as scheduled. To ensure client/employee safety while on duty, must remain awake during scheduled working hours. NON-ESSENTIAL DUTIES/RESPONSIBLITIES/FUNCTIONS/TASKS: Attend all required job-related/system training. Assist in other areas as needed. Assumes other related duties as assigned. Conforms to System's policies and procedures. ESSENTIAL QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES: Knowledge of mental illness, substance use, developmental disabilities, and/or autism spectrum disorder Ability to have patience and emotional stability. Ability to respond professionally in a crisis situation; having knowledge and understanding of crisis intervention techniques. Ability to perform a wide variety of job tasks. Knowledge of business English, spelling and arithmetic. Knowledge of office practices and procedures. Ability to maintain a basic bookkeeping system. Ability to work computer, fax machine, copy machine, and other office equipment. Ability to read instruction manuals printed in English. Ability to understand and follow moderately complex oral and written instructions. Ability to perform a wide variety of job tasks, in a safe manner without endangering any employee, client, or asset. Ability to follow through with detailed assignments with minimal supervision. Ability to follow orders and directives and work with supervisor and other staff. Ability to adhere to SpectraCare policy, HIPAA laws, and 42 CFR regarding confidentiality. Ability to stay awake during working shift. Ability to adhere to health and safety standards. Ability to adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Ability to establish effective working relationships with other staff, Program Director and all levels of organizational staff. Able to work in a fast pace environment. Ability to function and perform well in stressful environments and manage work related stress to ensure safety of those in the unit. Ability to travel as necessary. Basic knowledge of individual's rights. Ability to adapt to conditions which may vary considerably. Ability to function within professional boundaries with patients and others. Ability to demonstrate initiative. Ability to communicate effectively with seriously mental ill / substance use individuals and staff, both written and oral. TRAINING REQUIREMENTS: Complete initial new hire training. Complete required on the job training (OJT) training by the department. Complete annual training as required by the Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities. WORK ENVIORNMENT / PHYSICAL REQUIREMENTS There is an occasional need to maintain back extension while being on stomach with one's own body weight on hips and legs. This position is maintained for several minutes. Occasionally, be able to put one's own body weight on one knee and one elbow on the same side of one's body. Occasionally, be able to kneel and reach to same side toward the floor. Strong grasp is needed to open doors throughout the facility, and to maintain constant contact with an individual during a restrain procedure or with other hold techniques. There are times that require the employee to be able to ambulate as quickly as possible to assist coworkers with an individual in a restraint procedure. Must be able to travel to system facilities and/or other locations/outings with exposure to changing weather conditions. Work location is primarily in a temperature-controlled setting with extended periods of sitting at a desk with associated repetitive motions. Must understand and practice good ergonomic movements to avoid injuries. Physical ability to correctly lift and/or move up to twenty (20) pounds on an infrequent basis. Required to talk to or hear staff, individuals, and/or others. Required to stand, walk, sit, bend, twist, lunge, squat and/or reach frequently. Forward reaching, reaching out to front and/or overhead reaching may occur frequently during shift. Employee may be exposed to one or more of the following: disagreeable odors, chemicals such as disinfectants, cleansers, soaps, etc; latex, plastic and other materials used for personal protective equipment; noise and distractions; unpleasant sights; unpredictable behaviors; body fluids; contagious diseases; and/or wet floors. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED QUALIFICATIONS/EDUCATION/EXPERIENCE: High School Diploma or GED required. Valid Driver's license and good MVR. Typing skills of 35-50 wpm One year experience in medical office environment with experience using Microsoft Word, Excel and Outlook. Experience working with computers and Microsoft programs. PREFERRED QUALIFICATIONS/EDUCATION/EXPERIENCE: Preferred successful completion of courses in business office practice and typing preferred or at least one year work experience in a medical administrative role, completing insurance billing and verifications. Prefer typing skills of 65 or more wpm
    $22k-28k yearly est. 60d+ ago
  • Front Desk (Am/Pm Shift)

    Ram Hotels 3.5company rating

    Front desk receptionist job in Dothan, AL

    Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company
    $25k-30k yearly est. 60d+ ago
  • Clerk, Records

    MTC Corrections 3.9company rating

    Front desk receptionist job in Graceville, FL

    Pay: $16.00/hr. Status: Full Time Benefit package includes: Health/dental/vision/life insurance 401(k) with company match Paid time off (PTO) 9 paid holidays Opportunities for job advancement Impact lives with Management & Training Corporation (MTC)! At the Graceville Correctional Facility in Graceville, FL, our foundation is based upon the philosophies of caring about others, giving back, and making a social impact. We provide a safe and secure working environment for our staff while helping an at-risk population receive the treatment necessary for success on their road back to a healthy, productive life. Job responsibilities MTC is now hiring for a Records Clerk responsible for clerical tasks, systems and procedures related to inmate records administration in accordance with American Correctional Association (ACA) standards, Management & Training Corporation (MTC), Florida Department of Corrections (FDOC) and Florida Department of Management Services (DMS) directives. Essential Functions: 1. Perform a variety of clerical duties including data entry, generate and prepare reports, file, maintain records and other duties required in designated department. 2. Perform duties including typing correspondence, form letters, accountability forms, status reports and other required documents in a timely manner. 3. Receive telephone calls and visitors, tactfully referring to the proper individual. 4. Maintain, update and file all records related to offenders in accordance with contractual requirements. 5. Enter all required data related to offender arrivals and departures into designated data bases. 6. Maintain and print inmate rosters. 7. Perform general clerical duties related to inmate records. It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management. Education and Experience Requirements: High school diploma or equivalent, and two (2) years related experience including word processing or computer data entry experience preferred. Must be computer proficient. Valid driver's license in the state of Florida with an acceptable driving record required, unless waived by management. Post Hire Requirements: Must successfully complete annual in-service training requirements. Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through ****************************** or ************.
    $16 hourly Auto-Apply 15d ago
  • Receptionist

    H&R Block, Inc. 4.4company rating

    Front desk receptionist job in Daleville, AL

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #44110 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
    $22k-28k yearly est. Auto-Apply 22d ago
  • Front Office Specialist

    Eyecare Associates 4.1company rating

    Front desk receptionist job in Enterprise, AL

    A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
    $26k-30k yearly est. Auto-Apply 19d ago
  • Medical Receptionist

    American Family Care 3.8company rating

    Front desk receptionist job in Dothan, AL

    Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted!At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter MostYou're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits:We take care of the people who take care of our patients. As a full-time team member, you'll receive: · Medical, Dental & Vision Insurance (available after 30 days)· Mental Health & Prescription Coverage· Health Savings Account (HSA) with employer contributions· Short & Long-Term Disability + Life Insurance· 401(k) with Employer Match· Paid Time Off starting at 152 hours/year· Employee Assistance Program (free counseling sessions)· Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details:· Location: Our state-of-the-art urgent care facility· Schedule: Full-time with flexible shifts (some evenings/weekends)· Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $18-22 hourly Auto-Apply 28d ago
  • Clerk, Records

    MTC 3.9company rating

    Front desk receptionist job in Graceville, FL

    **_Pay: $16.00/hr._** **Status:** Full Time **Benefit package includes:** + Health/dental/vision/life insurance + 401(k) with company match + Paid time off (PTO) + 9 paid holidays + Opportunities for job advancement Impact lives with Management & Training Corporation (MTC)! At the **Graceville Correctional Facility in Graceville, FL,** our foundation is based upon the philosophies of caring about others, giving back, and making a social impact. We provide a safe and secure working environment for our staff while helping an at-risk population receive the treatment necessary for success on their road back to a healthy, productive life. **Job responsibilities** MTC is now hiring for a Records Clerk responsible for clerical tasks, systems and procedures related to inmate records administration in accordance with American Correctional Association (ACA) standards, Management & Training Corporation (MTC), Florida Department of Corrections (FDOC) and Florida Department of Management Services (DMS) directives. **Essential Functions:** 1. Perform a variety of clerical duties including data entry, generate and prepare reports, file, maintain records and other duties required in designated department. 2. Perform duties including typing correspondence, form letters, accountability forms, status reports and other required documents in a timely manner. 3. Receive telephone calls and visitors, tactfully referring to the proper individual. 4. Maintain, update and file all records related to offenders in accordance with contractual requirements. 5. Enter all required data related to offender arrivals and departures into designated data bases. 6. Maintain and print inmate rosters. 7. Perform general clerical duties related to inmate records. It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management. **Education and Experience Requirements:** High school diploma or equivalent, and two (2) years related experience including word processing or computer data entry experience preferred. Must be computer proficient. Valid driver's license in the state of Florida with an acceptable driving record required, unless waived by management. **Post Hire Requirements:** Must successfully complete annual in-service training requirements. Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through customersupport @mtctrains.com (*****************************) or ************. Learn more about Management & Training Corporation here (***************************
    $16 hourly 14d ago

Learn more about front desk receptionist jobs

How much does a front desk receptionist earn in Dothan, AL?

The average front desk receptionist in Dothan, AL earns between $19,000 and $31,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average front desk receptionist salary in Dothan, AL

$24,000
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