Front desk receptionist jobs in Gulfport, MS - 41 jobs

Under the direction of the Health Center Manager, the Float Medical Receptionist performs a variety of tasks related to the development and maintenance of medical records. As a team member, the Float Medical Receptionist will demonstrates knowledge and skills to appropriately communicate and interact with the staff, patients, families and visitors of all age groups, while being sensitive to their culture and religious beliefs. Job Responsibilities: Updates patient's information at each visit Greets patients and visitors in a courteous manner Keeps adequate supplies on hand Understands the importance of patient confidentiality Routinely checks the lobby for cleanliness Effectively scans charts into system daily Keys and checks daily charges for accuracy and makes necessary corrections Completes end of the day reports and checks deposit slips with activity report Balances the cash box each morning and afternoon Collects fees from patients at the time of visit or makes payment arrangements Interviews all patients who apply for sliding scale payment plan accurately Keeps the work area clean and organized Deal with difficult patients Collects patient satisfaction surveys Assists the Manager as requested Faxes information to other locations in a timely manner Gives patients appointment cards for return visits Gives patients receipts for payments Understand the computerized medical records system Prints and mails medical records in a timely manner Answers the telephone, takes messages and schedules appointments accurately Notates in the medical record when patients no shows or cancel appointments Verifies insurance accurately Maintains prompt and regular attendance Verify timecard at the end of each pay period Performs related work, as assigned Must be flexible and willing to float to other clinic locations as needed to support operational needs, ensure adequate coverage, and maintain quality patient care Completes the required IT/Security trainings prior to the deadline Qualifications Job Requirements: Must be able to report to various SeMRHI locations Must have a high school diploma or GED Basic Computer and typing skills required Some experience in a business/clerical related field Knowledge of basic record keeping and filing system Demonstrate skill of written and oral communications Be able to perform multiple tasks Must demonstrate a positive personal attitude, such as professionalism Physical and Other Requirements: Must be able to pass a criminal background check, drug screen and physical assessment Must be willing to do local and out-of-state travel Must be able to sit, stand, or walk for long periods of time Must be able to lift a minimum of 10 lbs routinely

Front Desk Clerk JOB CODE #: 310167 REPORTS TO: Hotel Manager on Duty Must be able to obtain a Mississippi Gaming License . Responsibilities include providing exceptional guest service by performing all functions of the front desk in a timely & accurate manner. RESPONSIBILITIES Responsible for performing all job duties of a guest service representative and a hotel supervisor Responsible for evaluating all guest service representatives for 90 day and annual evaluations Responsible for conducting quarterly meetings with the crew Responsible for handling any guest or crewmember complaints/issues Responsible for reconciling third party bookings at the end of each month Responsible for tracking call log data Responsible for tracking weekly productivity Responsible for interviewing and hiring new clerks Responsible for training all new hires and creating training booklets Responsible for department orientation with new hires Responsible for reviewing the schedule Responsible for assisting front desk when needed Responsible for assisting marketing with upgrades and room blocks Responsible for ensuring that all guest service representatives are consistent in maintaining guest service standards Responsible for any other duties as assigned by the supervisor CERTIFICATION/LICENSES: Mississippi Gaming License REQUIRED. EDUCATION OR SKILLS REQUIRED: High School Graduate or equivalent. Excellent oral and written communication skills. Computer experience with Windows, Word and Excel. PHYSICAL ACTIVITIES: The following activities are normally required to perform these functions: stand, walk, bend, reach, read, write, eye to hand coordination, depth perception, effective verbal communication, strong math skills, excellent organizational skills.

The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere. Key Responsibilities: Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process. Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance). Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy. Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out. Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area. Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel. Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed. Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings. Requirements Qualifications: Education: High school diploma or equivalent (required). Associate's degree in Hospitality, Business, or related field (preferred). Experience: Previous experience in a customer service or hospitality role (preferred). Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred). Familiarity with handling cash, credit cards, and processing payments. Skills: Excellent communication and interpersonal skills to engage with guests and coworkers. Strong organizational skills with attention to detail and the ability to multitask. Ability to work in a fast-paced, customer-facing environment. Problem-solving skills to address guest concerns and resolve issues efficiently. Knowledge of hotel amenities, local attractions, and services available to guests. Physical Requirements: Ability to stand for extended periods and move around the front desk area. Ability to lift and carry small packages or luggage up to 25 pounds. Ability to work at a fast pace, especially during peak check-in and check-out times. Work Environment: Front Desk Agents typically work in hotels, resorts, or other hospitality establishments. Shifts may include evenings, weekends, and holidays. The position will involve working in a busy, high-energy environment with frequent guest interaction. Compensation: Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks. The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment. DISCLOSURE STATEMENT No one , for any one position, can possibly encompass all responsibilities, which may be requested. The above is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.

Full-time Description The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere. Key Responsibilities: Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process. Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance). Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy. Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out. Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area. Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel. Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed. Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings. Requirements Qualifications: Education: High school diploma or equivalent (required). Associate's degree in Hospitality, Business, or related field (preferred). Experience: Previous experience in a customer service or hospitality role (preferred). Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred). Familiarity with handling cash, credit cards, and processing payments. Skills: Excellent communication and interpersonal skills to engage with guests and coworkers. Strong organizational skills with attention to detail and the ability to multitask. Ability to work in a fast-paced, customer-facing environment. Problem-solving skills to address guest concerns and resolve issues efficiently. Knowledge of hotel amenities, local attractions, and services available to guests. Physical Requirements: Ability to stand for extended periods and move around the front desk area. Ability to lift and carry small packages or luggage up to 25 pounds. Ability to work at a fast pace, especially during peak check-in and check-out times. Work Environment: Front Desk Agents typically work in hotels, resorts, or other hospitality establishments. Shifts may include evenings, weekends, and holidays. The position will involve working in a busy, high-energy environment with frequent guest interaction. Compensation: Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks. The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment. DISCLOSURE STATEMENT No one , for any one position, can possibly encompass all responsibilities, which may be requested. The above is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship. Salary Description 16.00

The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere. Key Responsibilities: Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process. Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance). Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy. Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out. Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area. Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel. Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed. Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings. Qualifications: Education: • High school diploma or equivalent (required). • Associate's degree in Hospitality, Business, or related field (preferred). Experience: • Previous experience in a customer service or hospitality role (preferred). • Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred). • Familiarity with handling cash, credit cards, and processing payments. Skills: • Excellent communication and interpersonal skills to engage with guests and coworkers. • Strong organizational skills with attention to detail and the ability to multitask. • Ability to work in a fast-paced, customer-facing environment. • Problem-solving skills to address guest concerns and resolve issues efficiently. • Knowledge of hotel amenities, local attractions, and services available to guests. Physical Requirements: • Ability to stand for extended periods and move around the front desk area. • Ability to lift and carry small packages or luggage up to 25 pounds. • Ability to work at a fast pace, especially during peak check-in and check-out times. Work Environment: • Front Desk Agents typically work in hotels, resorts, or other hospitality establishments. • Shifts may include evenings, weekends, and holidays. • The position will involve working in a busy, high-energy environment with frequent guest interaction. Compensation: • Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks. The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment.

Overview Check guests in and out of hotel as needed in an efficient manner with needs of the guests servicing the primary consideration. Responsibilities Responsible for registering all guests in and out of the hotel. Ensuring that all proper credit and pertinent information is obtained. Responsible for issuing safety deposit boxes. Prepare daily cash reports, balancing payments and disbursements. Assists reservations by accepting and confirming reservations. Performs duties as cashier, petty cash, and other cash transactions according to front office procedures. Responsible for operating bank. Assure the safety and security of guests and team members. Other duties as assigned. Qualifications A high school diploma or GED equivalent. Trade school or vocational/technical training in hotel and motel management. One year experience in a high-volume hotel as a desk clerk or reservationist. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor. Excellent interpersonal, organizational and communication skills. Display strong work ethic and teamwork. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. Pay Range USD $13.00 - USD $13.00 /Hr. Tipped Position This position does not earn tips A high school diploma or GED equivalent. Trade school or vocational/technical training in hotel and motel management. One year experience in a high-volume hotel as a desk clerk or reservationist. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor. Excellent interpersonal, organizational and communication skills. Display strong work ethic and teamwork. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Job Brief We are seeking a detail-oriented and customer-focused Front Desk Supervisor to join our team. Experience with Hilton and The PEP operating system is a plus. The ideal candidate should have at least 3 years previous experience in hotel front desk operations, at least 1 year in supervisory or leadership roles, and a flexible schedule to cover shifts as needed (including Night Audit). . Responsibilities Supervise and lead the front desk team, providing guidance, training, and support Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries Collaborate with housekeeping, maintenance, and other departments to address guest needs and concerns Handle guest inquiries, requests, and complaints in a timely and efficient manner Monitor and ensure accurate billing for guest reservations and services Conduct regular performance reviews for front desk team members Implement and enforce hotel policies and procedures to maintain a high standard of service Contribute to a positive and collaborative team environment Requirements and Skills Strong organizational and multitasking abilities Excellent communication and interpersonal skills Knowledge of hotel reservation systems and point-of-sale software Ability to work in a fast-paced environment and adapt to changing priorities Familiarity with hotel policies, procedures, and industry standards High level of integrity and professionalism Ability to handle guest issues with diplomacy and resolution Flexibility to work evenings, weekends, and holidays as needed Bachelor's degree in Hospitality Management or a related field is a plus View all jobs at this company

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. Role: Performs a variety of tasks including: checking in and out guests, delivering messages, handling complaints, disseminating information, making reservations and answering/routing calls as needed. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel. Responsibilities: Enhances the guest experience by providing exceptional service. Responds to inquiries regarding property - i.e. directions to property, players club, entertainment, hours of operation of venues, etc. Relays “guest requests” to appropriate staff. Enters text messages for guests into the property's management system as requested; relay guest messages. Ensures calls are answered promptly and in accordance to department standards. Follows established emergency procedures and acts as a communications link in emergency situations. Answers fax and email inquiries. Confirms and modify reservations. Ensures that proper sales techniques and strategies are utilized to maximize occupancy, rates and revenue. Greets, registers, assigns rooms, and issues keys to arriving guests. Assists guests in fulfilling their requests - room changes, extra amenities, etc. Makes and confirms reservations. Posts charges to guest folios. Assists guests in resolving complaints. Maintains a cash bank, cash checks, issue change. Receives cash, checks, and credit cards for payment of services. Processes complimentary transactions with supporting documentation. Processes and submit end-of-shift reports. Contacts Housekeeping and Facilities department when guests report room issues. Reviews folios with guest ensuring accuracy; perform checkout. Adheres to department and property policies and procedures. Offers luggage assistance. Completes thorough bucket checks of all arriving, departing, in-house reservations. Corrects mistakes. Issues all coupons. Maintains knowledge of current marketing promotions and events. Maintains knowledge of and sells the Sounds of Your Stay Program (Tracks, Picks, Mix). Qualifications: High school diploma or GED Must project a professional and positive image. High energy level. Proficiency in typing. Excellent non-verbal communication skills - good posture, able to establish eye contact, and positive body language. Must project a professional and positive image. Ability to handle and carry out instructions. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Must be able to maintain composure under stress in a fast-paced work environment. Must be able to stand for long periods of time. Basic reading and math skills. Ability to work a flexible schedule. Excellent interpersonal and communication skills. Must be able to communicate clearly and effectively with all Hard Rockers and guests. Ability to understand and promulgate written memos, instructions, regulations. Training: All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention Cybersecurity Awareness for the Workplace General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction and Overview Title 31 SAR Incident Reporting Awareness Training* PCI Credit Card Fraud Prevention Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments * Working Conditions: Physical Demands How Often Environmental Conditions How Often Standing C Extreme Cold R Walking O Extreme Heat R Sitting O Temperature Changes R Lifting R Wet R Carrying R Humid R Pushing R Noise O Pulling R Vibration R Climbing R Hazards R Balancing C Atmospheric Conditions R Stooping C Cigarette Smoke O Kneeling C Crouching C Crawling R Reaching C Handling C Grasping C Feeling R Talking C Hearing C Repetitive Motions C Eye/Hand/Foot Coordination C C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _____ Little physical effort __X__ Light work _____ Medium work _____ Heavy work _____ Very heavy w What's in it for you: · Competitive Salary with annual performance reviews · Comprehensive health coverage plan that includes medical, dental, and vision · 401(K)/ Company Match · Access Perks and Childcare discounts Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Introduction: We are seeking a friendly and professional Front Desk Host to join our team at our hotel. The Front Desk Host will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Job Description State Farm Agency, located in Ocean Springs, MS, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others. Responsibilities include but not limited to: Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Manage incoming calls. Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. You will receive: Base Pay plus bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Ideal Candidate: Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Strong phone contact handling skills and active listening. Comfortable with making outbound calls. Genuinely excited to help customers. Patient, empathetic, and passionately communicative; loves to talk. Ability to empathize with and advocate for clients when necessary. Strong Problem-solving skills Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. Role: Performs a variety of tasks including: checking in and out guests, delivering messages, handling complaints, disseminating information, making reservations and answering/routing calls as needed. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel. Responsibilities: Enhances the guest experience by providing exceptional service. Responds to inquiries regarding property - i.e. directions to property, players club, entertainment, hours of operation of venues, etc. Relays "guest requests" to appropriate staff. Enters text messages for guests into the property's management system as requested; relay guest messages. Ensures calls are answered promptly and in accordance to department standards. Follows established emergency procedures and acts as a communications link in emergency situations. Answers fax and email inquiries. Confirms and modify reservations. Ensures that proper sales techniques and strategies are utilized to maximize occupancy, rates and revenue. Greets, registers, assigns rooms, and issues keys to arriving guests. Assists guests in fulfilling their requests - room changes, extra amenities, etc. Makes and confirms reservations. Posts charges to guest folios. Assists guests in resolving complaints. Maintains a cash bank, cash checks, issue change. Receives cash, checks, and credit cards for payment of services. Processes complimentary transactions with supporting documentation. Processes and submit end-of-shift reports. Contacts Housekeeping and Facilities department when guests report room issues. Reviews folios with guest ensuring accuracy; perform checkout. Adheres to department and property policies and procedures. Offers luggage assistance. Completes thorough bucket checks of all arriving, departing, in-house reservations. Corrects mistakes. Issues all coupons. Maintains knowledge of current marketing promotions and events. Maintains knowledge of and sells the Sounds of Your Stay Program (Tracks, Picks, Mix). Qualifications: High school diploma or GED Must project a professional and positive image. High energy level. Proficiency in typing. Excellent non-verbal communication skills - good posture, able to establish eye contact, and positive body language. Must project a professional and positive image. Ability to handle and carry out instructions. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Must be able to maintain composure under stress in a fast-paced work environment. Must be able to stand for long periods of time. Basic reading and math skills. Ability to work a flexible schedule. Excellent interpersonal and communication skills. Must be able to communicate clearly and effectively with all Hard Rockers and guests. Ability to understand and promulgate written memos, instructions, regulations. Training: All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention Cybersecurity Awareness for the Workplace General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction and Overview Title 31 SAR Incident Reporting Awareness Training* PCI Credit Card Fraud Prevention Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments * Working Conditions: Physical Demands How Often Environmental Conditions How Often Standing C Extreme Cold R Walking O Extreme Heat R Sitting O Temperature Changes R Lifting R Wet R Carrying R Humid R Pushing R Noise O Pulling R Vibration R Climbing R Hazards R Balancing C Atmospheric Conditions R Stooping C Cigarette Smoke O Kneeling C Crouching C Crawling R Reaching C Handling C Grasping C Feeling R Talking C Hearing C Repetitive Motions C Eye/Hand/Foot Coordination C C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _____ Little physical effort __X__ Light work _____ Medium work _____ Heavy work _____ Very heavy w What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Dental Front Desk Treatment Coordinator Schedule: M: 8am to 4pm, T-Th: 8am to 5pm, F: 8am to 3pm Benefits: Medical, In House Dental, Vision, Paid Time Off, 401k (match) About Us We are a patient-centered dental practice committed to delivering exceptional care in a welcoming environment. Our team values professionalism, compassion, and efficiency, and we are looking for a dedicated Treatment Coordinator to join our front desk team. Responsibilities Patient scheduling and check-in: Manage appointments, greet patients warmly, and ensure smooth office flow. Treatment coordination: Present treatment plans, explain procedures, and answer patient questions with clarity and empathy. Insurance verification: Confirm coverage, submit claims, and help patients understand financial options. Payment processing: Collect co-pays, set up payment plans, and maintain accurate records. Administrative support: Handle phone calls, emails, and maintain patient files in compliance with HIPAA standards. Qualifications Experience in dental or medical front desk Experience in Dentrix required Strong communication and customer service skills Knowledge of dental terminology and insurance processes Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) Ability to multitask and stay organized in a fast-paced environment

Office Assistant $ 720 WEEKLY Join SAVARD Personnel Group - where your skills are valued! Key Requirements: Duties will include but are not limited to the following: Answering incoming calls, and delivering messages. Collecting Payroll time cards and supervisors. Bank runs when needed, daily email correspondence, picking of mail at the post office. Some Excel, light Word. Shifts: Monday-Friday 0900-5PM Duration: Temp to Perm How to Apply: Apply & Receive offers NOW! Download Savard 24/7 App! Call us at ************ or {may insert local #} Job ID#

Job DescriptionOffice Assistant $ 720 WEEKLY Join SAVARD Personnel Group - where your skills are valued! Key Requirements: Duties will include but are not limited to the following: Answering incoming calls, and delivering messages. Collecting Payroll time cards and supervisors. Bank runs when needed, daily email correspondence, picking of mail at the post office. Some Excel, light Word. Shifts: Monday-Friday 0900-5PM Duration: Temp to Perm How to Apply: Apply & Receive offers NOW! Download Savard 24/7 App! Call us at 225-930-0685 or {may insert local #} Job ID#

The Wingate by Wyndham Slidell, located at 1752 Gause Blvd E, is now hiring for a Front Desk Agent. The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience: College course work in related field helpful. Previous Front Desk experience preferred Experience in a hotel or a related field preferred. High School Diploma or equivalent required. Computer experience preferred. Physical Requirements: * Flexible and long hours sometimes required. Light work Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Ability to work weekends and holidays Ability to work the overnight shift. Essential (Partial List): * Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communication with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. View all jobs at this company

Gulf Coast Neurology Center | Full-Time | M-F Days | 3603 Bienville Blvd, #102 Ocean Springs, Mississippi, 39564 United States The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. He/She helps to facilitate patient care by carrying out the Receptionist responsibilities in a professional, efficient, and accurate manner. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education High school graduate or equivalent required. License: N/A Certifications: Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training. Experience: Experience working in a clerical or secretarial role in a healthcare-related setting preferred. Reports to: Practice Administrator Supervises: None Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends. Mental Demands: Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations. Special Demands: Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

Description: The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere. Key Responsibilities: Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process. Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance). Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy. Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out. Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area. Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel. Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed. Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings. Requirements: Qualifications: Education: High school diploma or equivalent (required). Associate's degree in Hospitality, Business, or related field (preferred). Experience: Previous experience in a customer service or hospitality role (preferred). Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred). Familiarity with handling cash, credit cards, and processing payments. Skills: Excellent communication and interpersonal skills to engage with guests and coworkers. Strong organizational skills with attention to detail and the ability to multitask. Ability to work in a fast-paced, customer-facing environment. Problem-solving skills to address guest concerns and resolve issues efficiently. Knowledge of hotel amenities, local attractions, and services available to guests. Physical Requirements: Ability to stand for extended periods and move around the front desk area. Ability to lift and carry small packages or luggage up to 25 pounds. Ability to work at a fast pace, especially during peak check-in and check-out times. Work Environment: Front Desk Agents typically work in hotels, resorts, or other hospitality establishments. Shifts may include evenings, weekends, and holidays. The position will involve working in a busy, high-energy environment with frequent guest interaction. Compensation: Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks. The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment. DISCLOSURE STATEMENT No one , for any one position, can possibly encompass all responsibilities, which may be requested. The above is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.

Job DescriptionDescription: The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere. Key Responsibilities: Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process. Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance). Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy. Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out. Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area. Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel. Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed. Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings. Qualifications: Education: • High school diploma or equivalent (required). • Associate's degree in Hospitality, Business, or related field (preferred). Experience: • Previous experience in a customer service or hospitality role (preferred). • Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred). • Familiarity with handling cash, credit cards, and processing payments. Skills: • Excellent communication and interpersonal skills to engage with guests and coworkers. • Strong organizational skills with attention to detail and the ability to multitask. • Ability to work in a fast-paced, customer-facing environment. • Problem-solving skills to address guest concerns and resolve issues efficiently. • Knowledge of hotel amenities, local attractions, and services available to guests. Physical Requirements: • Ability to stand for extended periods and move around the front desk area. • Ability to lift and carry small packages or luggage up to 25 pounds. • Ability to work at a fast pace, especially during peak check-in and check-out times. Work Environment: • Front Desk Agents typically work in hotels, resorts, or other hospitality establishments. • Shifts may include evenings, weekends, and holidays. • The position will involve working in a busy, high-energy environment with frequent guest interaction. Compensation: • Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks. The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment. Requirements:

The Wingate by Wyndham Slidell, located at 1752 Gause Blvd E, is now hiring for a Front Desk Agent / Relief Night Audit. The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience: College course work in related field helpful. Previous Front Desk experience preferred Experience in a hotel or a related field preferred. High School Diploma or equivalent required. Computer experience preferred. Physical Requirements: * Flexible and long hours sometimes required. Light work Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Ability to work weekends and holidays Ability to work the overnight shift. Essential (Partial List): * Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communication with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. View all jobs at this company