Mailroom Clerk (2nd Shift)
Front desk receptionist job in West Springfield Town, MA
Innovairre - WE HELP PEOPLE WHO HELP PEOPLE We make great things happen for some of the world's most vibrant organizations. We are the worldwide leader in non-profit fundraising. The company serves more than 500 marketing agencies, non-profit organizations, and commercial clients, with 4000+ employees working across five different continents and 28 countries around the world. Our direct marketing services deliver results utilizing our in-house production, design capabilities, data and digital expertise, and fully integrated approach producing timely and cost-efficient direct mail packages for our worldwide clients.
Location: 528 Route 13, Milford, NH 03055
See what our Milford New Hampshire employees have to say about our Donation Processing Business!
Mailroom Clerk/Donation Processor:
Do you like working in a fast-paced, production/office-like environment without the stress of being on your feet!? We currently have multiple openings pat time 1st shift. Work supporting non profit organizations in our Milford, NH office.
Benefits include paid time off, as well as paid holidays.
We currently have the following hours available:
Part-time (1st Shift) 12:00pm-4:00pm
We will train you, no experience needed!
Responsibilities:
Open and scan mail that comes in from our Nonprofits
Ability to learn and operate a Mail Opening Machine - on the job training! Easy to learn!
Report mail issues and/or equipment problems to your supervisor
Maintain accurate piece count and report daily to the supervisor.
Meet production goals effectively to satisfy the deadlines of our clients while upholding a high level of quality and commitment to Innovairre.
EEO Statement
We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
Benefits
We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
Mailroom Clerk -- SANDC5697272
Front desk receptionist job in Torrington, CT
This position will support Charlotte Hungerford Hospital. The primary responsibilities include assessing printer issues, troubleshooting paper jams, resolving printer malfunctions, and delivering toner as needed. The role may also involve installing new printers, which requires the ability to lift up to 50 pounds. The ideal candidate will have prior IT experience, such as IT Help Desk or general technical support. Printer-specific experience is not required but is beneficial. Parking is available onsite.
Key Responsibilities:
Assess and troubleshoot printer issues
Fix paper jams and resolve hardware-related printer malfunctions
Deliver toner supplies throughout the facility
Install new printers as needed
Provide general IT-related support when required
Maintain a professional and customer-focused approach
Required Skills:
Previous IT experience (IT Help Desk or similar technical support)
Ability to lift up to 50 lbs
Basic troubleshooting and problem-solving skills
Ability to work independently and manage assigned tasks
Strong communication and customer service skills
Education:
High school diploma or equivalent
Front Desk Receptionist (Bilingual Spanish)
Front desk receptionist job in Jackson, NY
Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city.
NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees.
NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being.
Why Work at NYPCC:
We Pay Down Your Student Loans!
Productivity Bonus
Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
Paid Time Off and Company Paid Holidays
Annual Rate Increases
403B Retirement Plan with Company Match
Continuing Education Opportunities Available
Professional Development through NYPCC Academy
Amazing Workplace Culture
NYPCC Health and Wellness Events
Job Description
The Front Desk Receptionist performs routine clerical and administrative work in answering telephones, assisting clients and visitors, providing assistance, crucial support to prescribers, clinical reporting and scheduling.
Greet and welcome clients and visitors directing them appropriately upon arrival
Check clients in and out on electronic health record system
Answer phones, take messages, and transfer calls as needed
Perform general office duties inclusive but not limited to scanning, faxing, and making copies
Schedule appointments for clients and conduct outreach as determined by management
Assist with processing referrals and intake related scheduling appointments for clients
Provide prescribers with both in-person and virtual support.
Assist prescribers and other staff to ensure efficient scheduling
Provide daily scheduling outreach and regularly submit summary reporting data
Processing of prior authorizations and obtain the required approval for medications
Facilitate Medical Records requests in compliance with state regulatory guidelines
Electronically store, accurately record patient information into EMR system
Provide support to all interdisciplinary teams, including clinical and medical staff
Maintain confidentiality, ensuring to safeguard PHI as well as related documents in compliance with HIPAA regulations
Assist with opening and securely closing the clinic when required
Perform other duties as assigned by Senior Clerical Staff, Management, Program Administration and Leadership
Perform other duties based on operational needs to provide a positive client experience
Qualifications
Must be Bilingual in English and Spanish
High School Diploma or equivalent is required
1 to 2 years of Reception experience in a fast paced office, preferably in medical or community mental health office, is required
Must be proficient in MS Office (Outlook, Word, and Excel)
Must have the ability to learn new software
Possesses the personality and demeanor to work with difficult clients
Must be detail-oriented and have the ability to multi-task
Must be a team player
Thrives under pressure in an outpatient client environment
1 form of picture ID (non-expired)
Unexpired passport: OR
Driver's License AND Social Security Card; OR
State ID Card AND Social Security Card
Additional Information
Salary: $19.00- $20.00 per hour
Compensation commensurate with experience and qualifications.
Front Desk Medical Receptionist. Part time 24 hours weekly.
Front desk receptionist job in Albany, NY
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Opportunity for advancement
Company parties
Free food & snacks
Part-Time is 24 hours weekly. Medical Receptionist. 3 days a week. Tuesday, Wednesday and Thursday.
Fluent in Urdu, Hindi, Arabic, and Spanish a plus.
We are seeking a Front Desk Medical Receptionist to join our team. The ideal candidate will be the first point of contact for patients and provide administrative support across the organization.
Responsibilities:
- Greet and welcome patients as soon as they arrive at the office
- Process patient identification and insurance information accurately and relay to clinical staff. Check in patients politely with a smile.
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- keep inventory of stock
Experience:
-Proficiency in Medent EMR
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
Skills:
- Medical receptionist experience is a plus
- Knowledge of Medent EMR is a plus
- Strong customer support skills
- Familiarity with phone systems
- Experience in a medical office setting is advantageous
- Computer literacy including MS Office applications
- Basic clerical skills such as filing, copying, and scanning documents
- Exposure to event planning tasks is beneficial
- Proficiency in data entry tasks
Work to help create a cohesive, collegial and supportive environment with other office staff.
This position offers competitive pay based on experience. If you meet the qualifications above and are looking to be an integral part of our team, we encourage you to apply.
Job Type: Part-time
Pay: $19.00 - $23.00 per hour
Schedule:
Day shift
Monday to Friday
No weekends
Work Location: In person
Front Desk Receptionist
Front desk receptionist job in Albany, NY
TempToFT
Immediate Temporary to Hire position for an experienced Receptionist to join a growing company located in Latham! This position is the Front Desk Receptionist for the company's corporate headquarters.
The Front Desk Receptionist will be primary point of contact for all visitors and guests as well as the following;
Answer phones and transfer calls
Sort and distribute mail and faxes
Prepare outgoing mail
Other administrative projects as needed
Qualified candidates must have previous reception and/or customer service experience as well as intermediate computer and typing skills. Our client is looking for someone who will provide exceptional customer service and understands the importance of going above and beyond.
Don't miss this opportunity, submit your resume for immediate consideration!
968 Albany Shaker Road, Albany area, NY 12110, United States of America
Front Desk Agent
Front desk receptionist job in Springfield, MA
Job DescriptionDescription:
Guest Service Agent - Sheraton Hotel
Join our dynamic team at Sheraton Hotel as a Guest Service Agent, where your friendly demeanor and attention to detail will ensure our guests have a memorable stay. We are committed to providing exceptional service and creating a welcoming environment for all visitors. If you enjoy engaging with people and thrive in a fast-paced hospitality setting, we invite you to apply and become part of our dedicated team.
Key Responsibilities:
- Perform check-in and check-out procedures in accordance with Marriott standards
- Post charges to guest folios accurately and efficiently
- Maintain inventory of gift shop items and assist guests with purchases
- Enroll guests into the hotel's guest loyalty program to enhance their experience
- Receive and handle incoming and external calls professionally
- Transfer calls to appropriate departments or personnel
- Attend pre-shift meetings to stay informed about hotel updates and special events
- Create key packets for group check-ins to ensure smooth arrivals
- Explain hotel services, amenities, and features to guests
- Perform all other duties as assigned to support hotel operations and guest satisfaction
Skills and Qualifications:
- Knowledge of hotel policies, procedures, and services, with a general understanding of other departments
- Exceptional computer skills, including familiarity with hotel management software
- Excellent communication skills in English, both verbal and written
- Ability to handle multiple tasks efficiently and remain calm under pressure
- Strong interpersonal skills and a professional appearance
- Ability to work flexible hours, including evenings, weekends, and holidays
At Sheraton Hotel, we foster a culture of teamwork, growth, and excellence. We offer competitive benefits and opportunities for career advancement, ensuring our team members feel valued and motivated. If you are passionate about delivering outstanding guest service and eager to grow within a renowned hospitality brand, we look forward to receiving your application.
Requirements:
Front Desk Receptionist/Treatment Coordinator
Front desk receptionist job in Schenectady, NY
Job DescriptionBenefits:
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are a family friendly orthodontic practice dedicated to creating beautiful smiles and delivering exceptional care. Were seeking a friendly, organized, and motivated Front Desk Receptionist to join our team. The ideal candidate is warm, professional, and able to guide patients smoothly through their orthodontic journeyfrom the first phone call to treatment planning and scheduling. You will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. There will be Treatment Coordinator responsibilities as well to present treatment plans, financial options, and insurance coverage.
Responsibilities
Front Desk Duties
Greet patients with a positive, welcoming attitude
Manage check-ins and check-outs
Answer phone calls, respond to inquiries, and schedule appointments
Verify insurance benefits and update patient records
Handle daily administrative tasks, emails, and follow-up communication
Treatment Coordinator Duties
Conduct new patient consultations and assist with exam flow
Present treatment plans, financial options, and insurance coverage
Clearly explain orthodontic procedures, timelines, and expectations
Build strong relationships with patients and families
Track case acceptance and support the team in achieving practice goals
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Previous office experience desire
What Were Looking For
Someone who is friendly, dependable, and team-oriented
A professional who can confidently discuss treatment and finances
A person who truly enjoys helping patients feel comfortable and informed
What We Offer
A supportive, positive work environment
Competitive pay (customizable if you want to add a range)
Opportunities for growth and continuing education
Employee perks/benefits (I can add specifics if you send details)
Veterinary Receptionist
Front desk receptionist job in East Greenbush, NY
Receptionist - Veterinary Front Desk
Salary: $19.00-$21.00 per hour, based on the candidate's skills, experience, and qualifications.
Schedule: Part-time and full-time hours available. Full-time hours consist of four 10-hour shifts.
Monday/Wednesday: 7:00 am - 7:30 pm
Tuesday/Thursday/Friday: 7:00 am - 6:30 pm
Saturday: 7:30 am - 12:00 pm (every other Saturday)
No Sundays
East Greenbush Animal Hospital is hiring a full-time or part-time Customer Service Professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our team, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too!
Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge.
401(k) with a generous company. We invest in your future while you care for our pets today.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Annual Uniform Allowance to help you feel comfortable and professional on the job.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
About East Greenbush Animal Hospital
East Greenbush Animal Hospital is a progressive 5 doctor small animal practice near Albany, NY founded by Dr. Debbie Chew and Dr. Chris Rocchio in 2003. We are located two hours from NYC and Boston and at the gateway to the Adirondacks.
The staff at the East Greenbush Animal Hospital is proud to offer quality and compassionate veterinary health care to the people and pets of the Capital District. We are a full-service animal hospital that offers preventative veterinary care, orthopedic and soft tissue surgery, dentistry with dental radiography, internal medicine, digital x-ray and ultrasound. Our hospital is paperless and well-equipped with a full suite of general practice equipment, including digital x-ray in a brand-new dental room, dual-table surgical suite, therapy laser, and ultrasound. The open floor plan of our 7,200 square foot, state-of-the-art facility is designed to maximize comfort and minimize stress for both our patients and their owners.
Auto-ApplyDental Receptionist / Front Desk Coordinator ( Full Time )
Front desk receptionist job in Albany, NY
Dental Receptionist / Front Desk Coordinator ( Full Time ) $1,000 Sign-On Bonus | $23-$26/hr | Albany, NY
Be the welcoming face of our pediatric dental practice!
Pediatric Dentistry of Albany is hiring a Full-Time Dental Receptionist / Front Desk Coordinator to join our fun, fast-paced team. If you're organized, friendly, and passionate about providing excellent service to families, this is the perfect opportunity to build your career in dental administration - plus, enjoy a $1,000 sign-on bonus!
Compensation & Perks
$23.00 - $26.00 per hour (based on experience)
$1,000 Sign-On Bonus
Quarterly performance bonuses
Annual reviews with promotion opportunities
Full Benefits Package
401(k) retirement plan
Health, dental, vision, and life insurance
FSA and HSA accounts
Paid time off (PTO)
Employee referral bonus program
Staff discounts
Schedule
Full-time | Monday - Friday | 9:00 AM - 5:00 PM
In-person role based at our Albany, NY office
What You'll Do
Greet patients and families with warmth and professionalism
Check in patients, collect forms, and update health records
Verify insurance coverage and explain benefits
Schedule, confirm, and follow up on appointments
Review treatment plans and assist with financial coordination
Manage front office operations and maintain smooth patient flow
Answer phone calls, respond to inquiries, and assist with referrals
Send appointment reminders and recall notices
Qualifications
1+ year of dental front office experience required
Experience with dental software (Dentrix preferred)
Excellent communication and multitasking skills
Friendly, calm, and professional-especially with children and families
High school diploma or equivalent required
Must be able to commute or relocate to Albany, NY
Why Join Us?
At Pediatric Dentistry of Albany, we combine expert pediatric care with a welcoming, family-friendly atmosphere. As our Patient Coordinator, you'll play a vital role in creating a great first impression and ensuring every visit is smooth and stress-free - for parents and kids alike.
Ready to grow your front desk career in a supportive, upbeat environment? Apply today and make a lasting difference with us!
Veterinary Receptionist Albany, NY
Front desk receptionist job in Albany, NY
Who we are
Parkside Veterinary Hospital is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: $16.00 - $18.00 per hour
Schedule: Four-day workweeks, weekends off.
Parkside Veterinary Hospital is looking for a Client Care Specialist to join our team. We are a high-quality, multi-doctor, full-service hospital. This is a full-time position with a flexible schedule.
Why Our Veterinary Receptionists Love it Here
Team-first culture that's supportive, fun, and big on growth
Leadership that listens and invests in your development
Mentorship, continuing education, and real career pathways
What Our Veterinary Receptionists Bring
A dedication to patient care and excellent customer service
Excellent client service skills
Professional, compassionate, communication
Ability to multitask and retain decorum in a fast-paced environment
Desire to work as part of a team to elevate your coworkers
Benefits That Keep Life Going Smoothly
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Join Our Team!
Take the next step. You miss every chance you don't take - don't miss this one. Apply today!
Diversity, equity, inclusion, and belonging are core values at Parkside Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyFront Desk Specialist
Front desk receptionist job in Rhinebeck, NY
Job Details Entry Rhinebeck, NY Full Time High School or Equivalent $17.85 - $22.30 Hourly Some travel between company locations Day Customer ServiceDescription
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Responsibilities/Duties:
Monitor reception/front desk staff.
Communicate regularly with the Office Manager regarding any staff disciplinary issues so the Director can address them.
Communicate routinely with clinical staff regarding potential delays.
Manage front office supply stock, order replenishments as needed for individual site with approval from the Office Manager.
Provide guidance to office staff when new policies/procedures are being implemented or followed up on.
Monitor staff's adherence to policy and procedure, expected to address policy and procedure concerns with the employee promptly and then immediately report to the appropriate leader.
Handle all urgent physician and patient complaints.
Greet all patients and office guests.
Print and verify day end review.
Review billing slips at time of service/check-out to ensure that coding appears to be complete.
Submit daily billing slips.
Balance daily receipts against TOS report.
Enter payments for medical records requests filled directly by our office.
Open and close office prior to and following business hours.
Assist patients and/or family members with any requests.
Maintain a professional work atmosphere through behavior and communication with patients, physicians, co-workers and administration.
Attach required authorizations to appointment and/or educate patient of insurance guidelines for coverage.
Coordinate rescheduling of appointments cancelled by the practice.
Notate cancelled or rescheduled appointments.
Assist patients and/or family members with any requests.
Perform other duties as assigned.
Qualifications
Who you are:
Qualifications:
High school diploma or equivalent required.
2 years' experience in a Medical Office desired.
Must possess excellent customer service and verbal and written communication skills.
Must be organized and detail oriented.
Insurance, billing, computer experience and working knowledge of MS Office strongly desired.
What we offer:
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
Veterinary Receptionist
Front desk receptionist job in Cohoes, NY
Part Time and Full Time Availability
Who we are:
Located in New York's Capital District, Boght and Oakwood Veterinary Clinics have been providing quality care for patients for over 40 years. Our veterinary clinics are fast paced, high volume practices that service small animals including pocket pets and exotics. Performing medical and surgical services including acupuncture and eastern medicine.
Boght and Oakwood Veterinary Clinics are privately owned practices, located in Latham and Troy, New York respectively. David A. Wagoner DVM started working at the clinics when he was in high school. Dr. Wagoner bought into the practice in 1995 and became the sole owner in 2011. Dr. Wagoner's main focus is exceptional patient and client care at a reasonable price.
Position Overview
The receptionist is the client's first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The receptionist answers telephones, greets clients, prepares patient files and escorts clients and patients to exam rooms, receives and relays client correspondence, updates client financial records. The exceptional receptionist has the ability to diffuse negative client situations and foster client bonding.
Position Requirements: Flexible schedule & weekends & holidays a must!
Education Requirements
High school diploma or equivalent.
Customer Service background desirable but not required.
Typing skills required.
Some computer knowledge required; comfortable with Word, keyboarding, and use of communication tools such as Instant Messenger and email.
Experience Requirements
Significant experience with basic office functions in a busy office environment.
Previous receptionist and veterinary practice experience are desirable but not required.
Personal Requirements
The receptionist must be able to:
Be flexible in attitude and work habits
Quickly learn how to pronounce, know the meaning of and spell commonly used veterinary terms.
Perform basic computer skills, type 30 words per minute.
Physical Effort: Work requires lifting and carrying records and equipment weighing up to 25 lbs; requires sitting and standing for extended periods or time.
Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches and contagious diseases.
Performance Expectations
Veterinary Knowledge / Client Education
Can answer client's inquiries about basic animal care questions and routine procedures.
Can educate clients on over-the-counter products such as shampoos and nutraceuticals; has full knowledge of heartworm and external parasite preventives to promote client education and sales.
Can guide client' to make appropriate decisions regarding optimum pet care.
Admitting / Discharging Patients/ Cash Handling
Can admit patients and handle medical records entries accurately.
Can prepare health certificates, immunization certificates, laboratory requests, and euthanasia certificates.
Can handle client/patient transfers with ease.
Can prepare client invoices for services performed.
Can accurately handle payment transactions.
Can accurately and empathetically communicate estimates/treatment plans to clients.
Hospitality
Can bond with clients during interactions
Keep the front desk a positive area even in the event there is a client wait time.
Schedule Management
Can work to maintain an effective veterinarian appointment schedule, screening emergencies and prioritizing cases that need to be seen.
Computer Knowledge / Telephone Skills
Receives and relays telephone, fax, and email messages accurately and promptly.
Answers telephones and handle calls quickly, efficiently and in a professional and friendly manner using a multi-line system.
Can Enter and update client and patient information into practice computer software.
Has good computer skills and shows accuracy in inputting details.
Personal Conduct/Attitude/Teamwork
Can maintain positive, cooperative relationships with other employees.
Can display tact and respect with team members even when busy.
Feel and express a genuine liking for animals and their owners and for working in an animal care field.
Can maintain a clean, neat and well-organized work environment.
Can maintain a professional image at all times
Client Communication
Can conduct oneself in a confident and professional manner with clients even when situations are stressful and/or focused on individual tasks
Front Bar Receptionist
Front desk receptionist job in Westfield, MA
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Weekday and Weekends, Saturdays and Sundays mandatory
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
Medical Office Receptionist
Front desk receptionist job in Hillsdale, NY
Benefits:
401(k)
401(k) matching
Competitive salary
Paid time off
Job Title: Medical Office Receptionist Company: EyenamicsNY Job Type: Full-time Salary: $18 - $25 per hour
About Us: EyenamicsNY is a leading ophthalmology practice in New York City, dedicated to providing exceptional eye care services. Our team of experienced professionals is committed to ensuring our patients receive the best care in a comfortable and welcoming environment.
Job Description: We are seeking a highly motivated and personable Medical Office Receptionist to join our team. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced medical office setting. As the first point of contact for our patients, the Medical Office Receptionist plays a crucial role in creating a positive experience.
Responsibilities:
Greet patients and visitors warmly and professionally
Answer and direct phone calls in a courteous and timely manner
Schedule patient appointments and manage the appointment calendar
Verify patient information and insurance details
Assist with patient check-in and check-out procedures
Maintain a clean and organized reception area
Handle administrative tasks such as filing, data entry, and managing correspondence
Coordinate with medical staff to ensure smooth office operations
Provide general information about our services to patients and visitors
Qualifications:
High school diploma or equivalent; additional education or certification in office administration is a plus
Previous experience in a medical office or similar setting preferred
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in using office equipment (e.g., computers, phone systems, fax machines)
Knowledge of medical terminology and insurance procedures is an advantage
Friendly, professional, and patient-oriented attitude
Spanish language proficiency is a plus
Benefits:
Competitive salary
401(k)
Paid time off
Opportunities for professional development and growth
Supportive and collaborative work environment
How to Apply: Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining the EyenamicsNY team. Applications can be submitted via ZipRecruiter.
EyenamicsNY is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Front Desk Agent
Front desk receptionist job in Northampton, MA
Job Description
The historic Hotel Northampton is seeking a friendly, organized, and customer-focused Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service, handling reservations, and ensuring a smooth check-in and check-out process. Your role will be essential in leaving a lasting positive impression and meeting the needs of our diverse clientele.
- Provide a warm welcome to guests upon arrival and assist them throughout their stay. Address inquiries, concerns, and special requests with a positive attitude and professionalism.
- Efficiently manage the check-in and check-out processes, ensuring accuracy in guest information, room assignments, and billing procedures.
- Handle reservation requests via phone, email, and in-person, updating the property management system as needed and ensuring the availability of rooms.
- Process payments, handle cash, and maintain accurate financial records, including invoice distribution.
- Maintain effective communication with other departments, including housekeeping and maintenance, to ensure guest needs are met promptly.
- Offer guests details about the hotel amenities, local attractions, and services to enhance their stay.
- Address and resolve guest complaints or issues efficiently, ensuring a satisfactory experience.
- Record Keeping: Maintain an organized front desk area, including filing guest information, reports, and other essential documentation.
- Adhere to all safety and emergency procedures and policies to ensure the safety and security of all guests and team members.
Qualifications
- Previous experience in a customer service role, preferably in hospitality or a front desk position.
- Proficient in using property management systems, (Fosse and Opera Preferred) and standard office software (Microsoft Office, email applications).
- Strong communication and interpersonal skills, with the ability to maintain a positive demeanor in high-pressure situations.
- Excellent organizational and multitasking abilities, with attention to detail.
- Availability to work flexible hours, including nights, weekends, and holidays.
**Education:**
- High school diploma or equivalent required; a degree in Hospitality Management or a related field is a plus.
**Benefits:**
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Employee discounts
- Opportunities for career advancement
**How to Apply:**
Interested candidates should submit their resume and a cover letter. We look forward to welcoming a new Front Desk Agent to our dedicated team!
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The Hotel Northampton and the Fairfield Inn & Suites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
Front Desk Agent
Front desk receptionist job in Albany, NY
Job Details 744 - Albany Marriott - Albany, NY $16.00 - $18.00 HourlyDescription
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Front Desk Agent
Front desk receptionist job in Washington, MA
Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast's most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest's personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn's centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower's signature restaurant, and the Inn's historic main house, featuring a charming parlor.
For more information: auberge.com/mayflower
Follow Mayflower Inn & Spa on Facebook and Instagram @MayflowerAuberge
Job Description
Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out.
* Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies.
* Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments.
* Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere.
* Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department.
* Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests.
Qualifications
* 1 year in a similar role
* Strong interpersonal and communication skills
* Ability to handle multiple tasks efficiently
* Familiarity with hotel management systems and basic computer skill
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit ****************
MFINN2013 LLC is an Equal Opportunity Employer, M/F/D/V. MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFINN2013 LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Veterinary Receptionist
Front desk receptionist job in Pine Plains, NY
Receptionist - Veterinary Front Desk
Salary: $18-$20 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Full-time or part-time hours available. Full-time hours will typically work 4 days per week with a rotating Saturday schedule.
Hospital Hours:
Monday-Wednesday: 7:30 AM - 5:30 PM
Thursday-Friday: 7:30 AM - 5:30 PM
Saturday: 7:30 AM - 2:00 PM
Pine Plains Veterinary Hospital is hiring a full-time or part-time Customer Service Professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision for full-time.
Paid time off. Take the time you need to recharge for full time.
Employee pet discount because we know your pets are family, too.
401(k) with a generous company. We invest in your future while you care for our pets today.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
Previous experience in a veterinary office is preferred. We are willing to train you!
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
About Pine Plains Veterinary Hospital
Pine Plains Veterinary Hospital, located in Pine Plains, NY, has been a trusted, full-service veterinary practice since 1932. We are accredited by the American Animal Hospital Association, underscoring our commitment to high-quality medical care. We serve both companion animals and farm pets, offering a comprehensive range of services, from preventive care like wellness exams and vaccinations to diagnostics, surgery, dental care, and pain management.
Our team is comprised of dedicated, experienced professionals, including veterinarians, licensed veterinary technicians, and support staff, all working together to deliver compassionate, personalized care. At Pine Plains, we believe in “personal service with quality care at a reasonable price.” We're proud of our legacy, and we're committed to building long-term relationships with both our clients and their pets.
Auto-ApplyVeterinary Receptionist
Front desk receptionist job in Pine Plains, NY
Receptionist - Veterinary Front Desk
Salary: $18-$20 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Full-time or part-time hours available. Full-time hours will typically work 4 days per week with a rotating Saturday schedule.
Hospital Hours:
Monday-Wednesday: 7:30 AM - 5:30 PM
Thursday-Friday: 7:30 AM - 5:30 PM
Saturday: 7:30 AM - 2:00 PM
Pine Plains Veterinary Hospital is hiring a full-time or part-time Customer Service Professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision for full-time.
Paid time off. Take the time you need to recharge for full time.
Employee pet discount because we know your pets are family, too.
401(k) with a generous company. We invest in your future while you care for our pets today.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
Previous experience in a veterinary office is preferred. We are willing to train you!
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
About Pine Plains Veterinary Hospital
Pine Plains Veterinary Hospital, located in Pine Plains, NY, has been a trusted, full-service veterinary practice since 1932. We are accredited by the American Animal Hospital Association, underscoring our commitment to high-quality medical care. We serve both companion animals and farm pets, offering a comprehensive range of services, from preventive care like wellness exams and vaccinations to diagnostics, surgery, dental care, and pain management.
Our team is comprised of dedicated, experienced professionals, including veterinarians, licensed veterinary technicians, and support staff, all working together to deliver compassionate, personalized care. At Pine Plains, we believe in “personal service with quality care at a reasonable price.” We're proud of our legacy, and we're committed to building long-term relationships with both our clients and their pets.
Auto-ApplyHotel Front Desk Agent
Front desk receptionist job in Windsor Locks, CT
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONT DESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
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