Patient Service Representative
Front desk receptionist job in Lawton, OK
Well
Fast
Urgent Care was founded in 2006 by Emergency Medicine physicians with a vision: to provide high quality health care to patients presenting with unexpected minor illnesses and injuries in a friendly environment, without long waiting times, and for a reasonable fee. Nineteen years later, we have grown to offer a variety of services encompassing urgent care, occupational medicine, and physicals to the Lawton/Ft. Sill community and the surrounding areas. We have also been locally voted Best Urgent Care in SW Oklahoma for the last 10 years!
We are seeking to hire an exceptional customer service professional with experience in the healthcare industry to join our team.
Duties include:
Greeting patients
Answering phones
Registering patients using Practice Management Software
Managing on-line registration system
Entering, updating, verifying and analyzing health insurance plans
Collecting and processing patient payments
Scanning documents into patient's charts
Checking patients out
Balancing cash drawer and creating end of business day reports
Other tasks as assigned
Job requirements:
1 year of front desk experience (clinical setting preferred)
Attention to detail and organizational skills
Outstanding verbal and written communication skills (both in-person and over the phone)
Excellent telephone etiquette
Outgoing and friendly personality
Strong interpersonal skills to communicate with patients and staff effectively
Multitasking skills
Willingness to learn new skills
Solid work ethic (including reliability and punctuality)
High school diploma or GED
Able to pass a background check and drug screen (random)
Able to work 11 hour shifts and every other weekend (FT is three full and one 1/2 shift Monday - Sunday).
Clinic hours are Mon-Sat 9am -8pm and Sun 1-7pm.
Wage ranges from $16/hr - $18/hr depending on experience and skill set.
Part Time Front Desk Agent
Front desk receptionist job in Wichita, KS
Requirements
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to accurately report information.
Ability to assist with various office tasks as needed.
Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
Projects and assignments are completed thoroughly, professionally, and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Must have a comprehensive knowledge of all hotel departments and functions.
Must have good mathematical and computer skills.
High school education required. Relevant training and experience and additional education preferred.
CPR and first aid training preferred.
Additional language ability preferred.
Flexible availability required, including 3rd shift.
Salary Description 14.50 hr
Front Desk Receptionist
Front desk receptionist job in Tulsa, OK
We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. This person will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support to ensure smooth daily operations. Pay: $18-$20 per hour
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Responsibilities:
Greet and assist visitors, clients, and team members in a professional and welcoming manner
Answer and direct incoming phone calls and emails
Maintain front desk and lobby areas to ensure a clean and organized appearance
Schedule appointments, meetings, and conference room usage as needed
Receive, sort, and distribute mail and deliveries
Assist with data entry, filing, and basic administrative tasks
Support other departments with clerical and organizational duties
Maintain office supplies inventory and reorder as needed
Uphold company policies and confidentiality at all times
Front Desk Receptionist - Oklahoma City, OK
Front desk receptionist job in Oklahoma City, OK
Front Desk Receptionist - Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
Greet and engage patients, delivering a friendly and professional first impression.
Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
Process membership sales, upgrades, and payments accurately.
Track and report sales activity, patient visits, and conversion metrics.
Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
Prior experience in sales, customer service, or a client-facing role preferred.
Strong communication and persuasion skills with a customer-first mindset.
Ability to work in a fast-paced, walk-in clinic environment.
Basic computer and payment processing skills.
Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Mondays and Tuesdays from 9:30am to 7:00pm and Sundays from 9:30am to 5:00pm with Occasional Travel.
Compensation and Benefits
Base Pay: $13.00 per hour
Bonus potential every paycheck
3 day workweek: Mondays, Tuesdays, from 9:30am to 7:00pm and Sundays from 9:30am to 5:00pm
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Auto-ApplyFront Desk Medspa Receptionist
Front desk receptionist job in Leawood, KS
Job DescriptionAbout Us: At Mirabile M.D., we believe true beauty is about feeling empowered in your skin. That's why we've combined gynecology, hormone therapy, medical weight loss, and aesthetics into one comprehensive center-providing expert care for every stage of your wellness journey!
Job Overview:
We are looking for a friendly, professional, and detail-oriented full-time Front Desk Receptionist to join our dynamic team at Mirabile M.D. As the first point of contact for clients, you will play an integral role in providing exceptional customer service and supporting the day-to-day operations of the spa. You will greet clients, schedule appointments, manage phone calls, and assist with various administrative tasks to ensure a smooth and welcoming experience for our guests.
Key Responsibilities:
Client Relations: Greet clients upon arrival, check in, and ensure they feel comfortable and welcome. Provide them with any necessary forms or information about their upcoming treatments.
Appointment Scheduling: Answer phone calls, emails, and online inquiries, assist clients in booking appointments, and handle rescheduling or cancellations as needed.
Administrative Support: Manage client intake forms, update databases, and maintain organized records of client information and appointment history.
Point of Sale: Process payments, handle cash transactions, and ensure accurate billing for services and products.
Product Sales: Assist clients with inquiries about retail products and promote special offers or packages to enhance their experience.
MedSpa Environment: Ensure the front desk and waiting area are clean, tidy, and stocked with necessary supplies.
Collaboration: Work closely with medical professionals to ensure clients receive the best service. Communicate treatment updates and client needs to the appropriate team members.
Qualifications:
Previous experience in customer service or front desk operations, ideally in a medical or spa environment.
Strong verbal and written communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Professional appearance and demeanor.
Familiarity with booking software and point-of-sale systems is a plus.
Excellent attention to detail and organizational skills.
Knowledge of beauty or wellness services is a plus.
Ability to maintain client confidentiality and adhere to HIPAA regulations.
Benefits:
Medical, Dental, Vision, and Generous PTO and Holiday Pay.
Employee discounts on services and products
Opportunity to grow in a thriving med spa environment
Friendly and supportive team atmosphere
How to Apply:
Please submit your resume, cover letter, and any relevant certifications to apply.
If you're passionate about delivering exceptional service and enjoy working in a vibrant, client-focused environment, we want to hear from you!
Princeton MedSpa Partners is an Equal Opportunity Employer. We are committed to creating an inclusive environment that respects and values diversity. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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Hotel Front Desk Receptionist
Front desk receptionist job in Garden City, KS
Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$12 - $12.5 hourly
Responsibilities:
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Connect with the housekeeping department to ensure guest accommodations are ready
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Field customer complaints when necessary
Qualifications:
Comfortable taking telephone calls and mitigating stressful situations
Exhibits working knowledge of Microsoft Office and reservation management systems
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
High school graduate, GED recipient, or equivalent
About Company
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get onboard with all things ARK!
Part - Time Front Desk Receptionist - High Plainz Strains of Garden City
Front desk receptionist job in Garden City, KS
Come work in the fast paced cannabis industry! We are hiring a Part - Time Front Desk Receptionist for High Plainz Strains of Garden City.
General Info:
Heavy preference will be given to candidates who already have their badge to work in the cannabis industry in Colorado. If you don't already have that, you can apply with the State of Colorado.
The ideal candidate for this role will have open availability for the hours this store is open - Sunday - Saturday 8 am to 10 pm. This person will have a positive friendly attitude and a passion for and knowledge of cannabis, and love interacting with our customers!
This is a part - time position, and you will generally be scheduled four-five shifts a week, between 4-6 hours per shift. The maximum hours scheduled would be 25 hours a week.
Pay - $15.00/hour, plus tips from a percentage of the budtenders (which are recorded and taxed).
As a part - time associate, you will be eligible to earn sick pay accrued through the amount of hours worked.
Our workplace is all about fun and camaraderie, especially since we're part of the cannabis industry! We strive to create an enjoyable work environment while ensuring we meet business needs and comply with state regulations. Providing top-notch customer service is our number one priority, so the ideal candidate should have experience in customer service and a passion for it. While knowledge of cannabis products is a bonus, it's not required. We have a team full of experts ready to share their knowledge and help you learn about the wide range of cannabis products we offer.
Basic Functions of the Job:
Greet customers, answer questions, and provide professional assistance
Verify ID checks
Assist in answering phone calls
Ensure all online orders are accurate and completed for each customer
Ensure the store is clean and organized
Recommend products and provide advice based on customer's needs
Follow applicable laws and regulations
Ideal Skills and Experience:
Ability to communicate professionally through effective verbal and written skills
Ability to manage time efficiently and effectively
Ability to multitask, problem solve and take ownership of work
Assumes additional duties as requested or assigned
Must be at least 21 years of age
Must have a MED Badge
We are an EEO Employer.
Front Desk Agent
Front desk receptionist job in Wellington, KS
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a Front Desk Agent for the Baymont by Wyndham of Wellington, KS
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support front desk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Stillwater, OK
Job Description
Legacy Village of Stillwater in Stillwater, OK is calling all friendly and outgoing individuals to apply to join our team as a full-time Front Desk Receptionist!
WHY YOU SHOULD JOIN OUR TEAM
We are an assisted living community that sets its employees up for success. We pay our entry-level Front Desk Receptionists a competitive wage of $12.50/hour. Our team also enjoys great benefits, including a discounted meal program, flexible schedules, paid time off (PTO) accrual, and paid vacation after a year. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!
ABOUT LEGACY VILLAGE OF STILLWATER / WESTERN STATES LODGING & MANAGEMENT
North-central Oklahoma's most desirable senior living community, we believe that no matter what stage of life we're in, maximizing independence and maintaining dignity are important. Of course, there comes a time when we all could use a helping hand. That's where we come in. Housed in a brand new facility, we're located just minutes from the Oklahoma State University campus.
Following a "personal touch" philosophy, we take the time to get to know our guests and residents and always look for ways to provide care beyond what is expected. We are guided by six core values: Be loving. Choose wisely. Perform together. Act boldly. Express gratitude. Mind the store. We believe that the more independent our assisted living residents are, the happier and healthier they feel.
We entrust only the most qualified, dependable, dedicated, and trustworthy individuals with the care of our clients. We strive to take good care of our staff. There really is a sense of family with the residents and co-workers here. If you're looking to work with a supportive, happy, and fun team, look no further!
ARE YOU A GOOD FIT?
Ask yourself: Are you a customer service rockstar? Can you effectively manage multiple tasks? Do you have excellent organizational skills? If so, please consider applying for this customer service position at our senior living community today!
YOUR LIFE AS A FRONT DESK RECEPTIONIST
This full-time entry-level customer service position typically works Monday - Friday from 8:00 am - 5:00 pm. Weekends are yours to enjoy!
As a Front Desk Receptionist, you are the face of hospitality and the first point of contact for our assisted living residents and visitors. With a warm smile and exceptional customer service skills, you always make a great impression. You handle a variety of office tasks such as answering phones, sorting mail, directing senior residents, and keeping the front office area organized.
Other general office duties come your way as well - things like making copies and filing paperwork. Your outgoing and friendly nature allows you to connect with residents and provide a welcoming and family-like experience - and you love every minute of it!
WHAT WE NEED FROM YOU
Ability and willingness to give your best
No experience is required for this entry-level position with our assisted living community! If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
Location: 74075
Job Posted by ApplicantPro
Front Desk Receptionist - HPI Edmond
Front desk receptionist job in Oklahoma City, OK
Front Desk Representative needed for busy Pain Management & Spine clinic in Edmond * Full Time, Monday-Friday, no weekends or major holidays The Front Desk Representative is responsible for: * Greeting patients and visitors in a friendly and professional manner
* Checking them in and out
* Verifying insurance and demographics
* Collecting co-pays
* Scheduling appointments
* Answering phones and providing excellent customer service
* This role ensure smooth patient flow and timely coordination between patients, providers and clinic staff
Requirements:
* Prior medical front office or medical customer service experience preferred
* Strong communication skills and professional demeanor
* Ability to multi-task in a busy environment with high call and patient volume
* Experience with insurance verification and co-pay collection strongly preferred
* EHR experience (EPIC) preferred
* Must be reliable, punctual and able to work independently
* High School Graduate or equivalent (GED) required
What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:
* Medical, dental, vision, and prescription coverage
* Life and AD&D coverage
* Availability of short- and long-term disability
* Flexible financial benefits including FSAs, HSAs, and Daycare FSA.
* 401(k) and access to retirement planning
* Employee Assistance Program (EAP)
* Paid holidays and vacation
Front Desk Receptionist
Front desk receptionist job in Oklahoma City, OK
The Front Counter Billing Clerk/Receptionist provides essential customer service and billing support for a busy petroleum sales and distribution office. This role manages direct client interaction and transaction processing, ensuring accuracy in sales and inventory records while maintaining a professional front desk environment.
Responsibilities
- Greet and assist customers in-person and by phone, including bank officials, vendors, truck drivers, and racing fuel customers.
- Compile, record, verify, and maintain sales for all in-house and outside account orders.
- Prepare, sort, file, and mail invoices, receipts, and correspondence as needed.
- Review and audit invoices against delivery tickets; research and resolve discrepancies.
- Answer inquiries and follow up on accounts, providing solutions to client issues and referring complex matters as needed.
- Sell petroleum products to general public, including calculating applicable sales and/or excise taxes.
- Process payments: cash, checks, and credit cards, and update accounts receivable records accordingly.
- Answer and direct calls on a multi-line phone system, maintaining a pleasant phone manner and professional demeanor.
- Monitor, bill, and balance warehouse inventory daily, weekly, and monthly; reconcile inventory and support transport billing functions.
- Maintain AR/AP records and assist with account statement preparation and distribution.
- Support the controller and operations team in other assigned duties and special projects as required.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- High school diploma required
- 1 year of office management, admin, accounting, or retail bookkeeping experience.
- Strong math and problem-solving skills; ability to perform calculations for sales and inventory.
- Proficient in Microsoft Excel and comfortable learning industry-specific back-office software (e.g., PDI).
- Outgoing personality with excellent organizational and communication abilities; pleasant phone voice.
- Ability to multitask and prioritize several time-sensitive tasks independently.
- Experience in a fast-paced, small business or unsupervised environment preferred.
- Capable of maintaining a positive attitude and professional demeanor during stressful periods.
- Ability to follow direction and report directly to the Controller, collaborating with Operations. - Previous work in retail, small office, or bookkeeping settings.
- Industry experience (petroleum, transportation, logistics) a plus.
Medical Front Office
Front desk receptionist job in Harrah, OK
Job DescriptionDescription:
Primary Job Duties: PRN rotating weekends.
Greet, register, instruct, discharge, and provide general assistance to patients.
Obtain demographic and financial information and enter into computer system/electronic medical record.
Verify insurance eligibility and relevant information on payment policies and billing/collection processes. Verify and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility when applicable.
Maintain and balance cash drawer.
Maintain electronic medical record, scan and title documents appropriately.
Confirm electronic medical record chart is complete, patient understands physician instructions and financial responsibility is settled before prior to patient leaving the center.
Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.
Answer the telephone, take messages and forward them to the appropriate staff/provider.
Help maintain patient flow within the center.
Maintain a clean, orderly waiting room including reading material.
Assist with the release of medical records.
Demonstrate ongoing competency and proficiency in job requirements.
Attending staff meetings.
Assist with the orientation of new employees.
Perform clerical tasks as required.
Maintain strictest confidentiality.
Other duties as assigned.
Requirements:
Education:
High school diploma or equivalent.
Graduate of an accredited medical receptionist program preferred.
Experience:
Customer Service/Training preferred.
Knowledge:
Computer systems and applications including Word, Excel and email.
Knowledge of medical terminology and basic office procedures.
Ability to type 30 words per minute with 95% accuracy.
Skills:
Ability to work independently and with the public in a high-pressure environment.
Detail oriented with excellent interpersonal communication skills.
Ability to multi-task and prioritize workload.
Front Desk Receptionist
Front desk receptionist job in Norman, OK
Job Description
This is one of our best positions - check it out!
Company: Sleep Inn and Suites
Job Title: Part-time Front Desk Receptionist
Pay: $13 - $15 per hour
Schedule: The Front Desk Receptionist will work part-time, primarily during evening and weekend shifts, specifically from 3 PM - 11 PM. This hospitality role also allows for flexibility during quieter periods, giving you the opportunity to manage any additional tasks or relax as needed.
WHAT SETS THIS CUSTOMER SERVICE ROLE APART:
Paid time off (PTO)
Bonus Structure
Company Parties
Flexible Schedule
YOUR DAY AS A FRONT DESK RECEPTIONIST:
In this part-time hospitality position, your day will begin with warmly welcoming guests as they arrive at our hotel, establishing a positive first impression. You will be responsible for efficiently managing the check-in and check-out processes and maintaining communication with guests through phone calls and emails. Throughout your shift, you will engage in data entry tasks and ensure that guest records are accurate within our systems. Utilizing QuickBooks for billing and invoicing will also be part of your responsibilities. Keeping the front desk area organized and well-stocked will be essential, as you will provide guests with information regarding our services and policies. When addressing guest concerns or complaints, you will do so promptly, ensuring a satisfactory resolution and a pleasant experience for all visitors.
READY TO JOIN US?
We focus on fostering an authentic and welcoming atmosphere for our guests and team members alike. Our dedication to outstanding customer service is at the heart of our operations, as we work to make every guest's stay memorable. We offer our team flexibility, excellent benefits, and a supportive workplace culture. Additionally, we provide opportunities for growth within the company, helping you to enhance your skills and advance your career. Join our dynamic team that genuinely cares about its members and guests!
Liking what you're hearing? All that you need is:
Strong customer service skills and a friendly personality
Comfortable with data entry and basic computer tasks
Familiarity with office software
Good organizational skills and attention to detail
Ability to lift up to 25 pounds
Ability to maintain a clean and organized front desk area
Knowledge of QuickBooks is a plus. Experience in a front desk or receptionist role is also helpful. Bilingual candidates are welcome to apply! Join our amazing hospitality team today! Our application process is mobile-friendly and quick. We look forward to hearing from you.
Must have the ability to pass a background check.
Medical Front Office
Front desk receptionist job in Lawton, OK
NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.
What we are looking for
NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Responsibilities
Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to:
* Obtain personal and insurance data from the patient and inputs information into EMR system.
* Monitors the flow of patients, including placing patients into rooms as needed.
* Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
* Prepares daily deposit, reconciliation, and daily statistical information.
* Ensures an adequate stock of front office supplies and proper functioning of equipment.
* Answers telephone utilizing quality customer service skills.
* Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
* Manages patient appointments scheduled via the NextCare website
* Notifies back office immediately of any urgent medical concerns a patient may be experiencing
* Educates patients on services offered by NextCare for their current or next visit
* Promptly notifies the Clinic Manager of any patient or employee safety concerns.
How you will make an impact
The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum.
Essential Education, Experience and Skills:
Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired
Benefits:
NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.
Front Desk Specialist
Front desk receptionist job in Tulsa, OK
Family & Children's Services, Oklahoma's leading community mental health center is looking for a personable, front desk specialist who can provide front desk support services in telephone operations, general front desk operations, client and public engagement, and other related responsibilities. Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction.
Requires a high school diploma or the equivalent, preferably with course work office administration, typing, and computer software. One year experience in medical office or healthcare with direct patient care/interaction in past 3 years required. Must be able to type a minimum of 30 WPM. Ability to work effectively with employees and clients under stressful situations; ability to work with agitated, mentally ill and/or substance-abusing public; ability to maintain an effective working relationship with agency employees; ability to maintain a professional manner at all times; and ability to maintain confidentiality. Good listening skills. Ability to manage multi-line telephone system and other communication technologies. Must possess strong computer skills.
Hotel Front Desk Receptionist
Front desk receptionist job in Merriam, KS
Job DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Compensation:
$15 - $17 hourly
Responsibilities:
Communicate with housekeeping to make sure guest rooms are ready
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Mitigate customer complaints as needed
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Qualifications:
Comfortable taking telephone calls and mitigating stressful situations
High school graduate, GED recipient, or equivalent
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Has previous experience or working knowledge of Microsoft Office and reservation management systems
About Company
Began as a small company with a single hotel and one man's vision to create a luxury experience accessible to everyone. From humble beginnings, Lotus Hospitality has expanded to operate seven hotels in less than a decade. Mark learned through years of hard work and experience how to capitalize on opportunities and maximize the potential of underperforming projects. From the execution of the company's first major project in Kansas City, Lotus Hospitality's unique new properties and historic refurbishments have changed the landscape of the city and sparked growth throughout the downtown corridor. But we're nowhere close to finished.
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Receptionist
Front desk receptionist job in Newkirk, OK
As part of Fairfax Medical Facilities, Inc. (FMFI) care team, the receptionist maintains first contact with all patients entering and exiting the organization. Also is a contact point for virtually all patient appointments, either made by phone or in person. Act as liaison between all personnel and patients. Assumes responsibility for information related to patient registration and/or out-take. Act as liaison between the Health Center and all other facilities within the organization.
QUALIFICATIONS
A. High School graduate minimal required.
B. Basic typing and computer skills and prior telephone experience.
C. Ability to communicate clearly.
D. Ability to move more than one task at a time and flow from one task to another smoothly.
E. Ability to continue a task after an interruption and adaptable to change.
SALARY GRADE AND CLASSIFICATION: Non-exempt
RESPONSIBLE TO: Lead Receptionist / Site Manager
RESPONSIBILITIES:
A. Maintains a professional demeanor, always keeping in mind that the front desk makes both the first and last impression on each patient.
B. Works in harmony with others and exhibits a positive attitude and a commitment to the basic mission of the organization.
C. Exhibits caring qualities consistent with the values of the community health center.
D. Responsible for greeting clients as they enter the waiting area, assisting with signing in on clipboard, completing registration forms and updating information.
E. Follows Collection Procedures as a part of the intake process. Screens all Clients for prior balances.
F. Periodically checks the waiting area to ensure that all patients have been registered and are being served in a timely manner and are not in acute distress.
G. Acts as liaison between patients and staff in maintaining smooth patient flow.
H. Follows Infection Control policies and procedures (i.e., isolate patients with skin rash, chicken pox, vomiting, coughing, etc.).
I. Exhibits awareness of cultural factors and shows competence in reducing barriers to the provisions of health care services.
J. Assumes responsibility for correctly entering all required registration and insurance information on established and new patients into the computer. Also verifies the above information as needed to ensure that it is correct.
K. Responsible for answering telephones at the intake desk and/or exit desk and handling those calls according to current policies and procedures.
L. Schedules all in-house (follow-up) and future (phone) appointments via computer while directing same day appointment calls and walk-in patients to nurse if the schedule is full.
M. Assumes responsibility for money collected for visit payment. Collects payment according to policy.
N. Upholds and abides by patient confidentiality policies and procedures. Assures and maintains patient confidentiality in the front desk and check out areas.
O. Addresses patient complaints as outlined in Patient Complaint Resolution.
P. Monitors the security of waiting areas on a regular basis.
Q. Assists visitors, vendors, pharmaceutical representatives, copier, or computer repair persons, etc. by routing them to the appropriate areas when necessary.
R. Actively participates in agency-sponsored staff training events (safety instruction, evacuation drills, OSHA training, etc.).
S. Assists providers in requesting patient records when needed and in general use of copying.
T. Works tickler log and call back list daily as necessary.
U. Cross-training is encouraged to perform basic receptionist duties in all departments i.e. Medical, Behavioral Health.
V. Required alteration of standing, sitting, walking, bending and lifting throughout the day.
W. Introduces new hire staff to receptionist roll during their one week administration orientation.
X. Travel to other sites for training as needed.
Y. Comply with medical records requests timely.
Z. Performs other related duties incidental to the work described herein.
Administration Receptionist
Front desk receptionist job in Kaw City, OK
This job is posted by the Ponca City Development Authority but being hired by the Kaw Nation, the contact for this job is Daniel Pappan, [email protected] TITLE: ADMINISTRATION RECEPTIONIST IMMEDIATE SUPERVISOR: EXECUTIVE DIRECTOR CONTROLLING SUPERVISOR: CHAIR
STATUS: REGULAR, FULL -TIME
LOCATION: KAW CITY, OK
QUALIFICATIONS:
Must have a high school diploma/GED and/or Vocational secretaries training or trade school. Must have proficiency in word processing. Requires demonstrated language and spelling skills and knowledge of efficient office procedures. Experience in multi-phone line system with good communication skills and postage machines is preferred. Experience may be substituted for educational requirements.
RESPONSIBILITIES:
Greet clients and visitors with a positive, helpful attitude.
Helping maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs.
Answering phones in a professional manner, and routing calls as necessary.
Process all incoming/outgoing mail including mail records.
Issue Tribal vehicles keys to employees and maintain mileage log.
Record Maintenance request log.
Provide excellent customer service.
Complete any other duties as assigned by the immediate/controlling supervisor.
Auto-ApplyRegistration/PBX - Front Desk
Front desk receptionist job in Winfield, KS
Job DescriptionDescription:
Shift: 1st/3rd Full Time
Job Summary: Arranges for the efficient and orderly registration of patients. Ensures that patient information is collected. Interviews incoming patient or representative and enters information required for admission into computer database. Distributes appropriate information to ancillary nursing departments. Participates in performance improvement and QI activities. Receives and relays incoming and outgoing telephone calls for the facility. Provides directory information, transfers calls as appropriate. Make general and emergency announcements over the facility's PA system. Handles the facility paging system.
Job Duties and Responsibilities:
Responsible to pre-register patients for scheduled admissions and out-patient procedures.
Responsible to interview patients or their representative, to obtain personal information or verify information already on file, including emergency numbers and insurance information, including Medicare Secondary Payer and accident information as applicable.
Responsible to obtain signatures on Conditions of Admission and affix patient identification bracelet.
Responsible to ensure that patients' valuables are secured in the safe upon receipt of valuables envelope from nursing service.
Communicates appropriately and clearly to Supervisor, Nursing Service, co-workers, physicians and ancillary departments.
Responsible, when payment is received after Business Office closes, to collect such payments, provide receipt and forward to the Business Office personnel.
Refers patient to Collections Manager when financial arrangements need to be made.
Demonstrates an ability to be flexible, organized and function well under stressful situations.
Treats patients and their families with respect and dignity; ensures confidentiality of patients' protected information.
Interacts professionally with patient/family and provide explanations and verbal reassurance as necessary, demonstrating customer service skills.
Maintains a good working relationship both within the department and with other departments.
Ensures documentation meets current standards and policies.
Answers telephone in a polite manner and communicates information to the appropriate personnel/family.
Manages and operates equipment safely and correctly.
Operates switchboard to route incoming calls and to place outgoing calls.
Provides directory information to internal and external inquirers.
Maintains a daily list of all facility staff on-call, including home phone numbers and cellular numbers readily available, whichever is applicable.
Knowledge of emergency procedures and location of Safety/Disaster Manual.
Performs other duties as assigned.
Requirements:
Professional Requirements:
Adheres to dress code, appearance is neat and clean.
Completes annual educational requirements.
Maintains regulatory requirements, including all state, federal and CMS regulations.
Reports to work on time and as scheduled, completes work within designated time.
Wears identification while on duty, uses computerized time system correctly.
Attends in-services and educational opportunities.
Attends staff meetings and reads all memos. Utilizes Procedure Manual. Complies with William Newton Hospital policies. Familiar with Employee Handbook.
Maintains and ensures patient confidentiality at all times.
Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff.
Represents the organization in a positive and professional manner.
Attends committee, CQI and management meetings, as appropriate.
Ensure compliance with policies and procedures regarding department operations, fire, safety and infection control.
Complies with all organizational policies regarding ethical business practices.
Communicates the mission, vision and core values of the hospital.
Regulatory Requirements:
High School graduate or equivalent.
Office Representative
Front desk receptionist job in Enid, OK
Job DescriptionBenefits:
Health stipend
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you!
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
People-oriented
Detail oriented
Proactive in problem-solving
Able to learn computer functions
Ability to work in a team environment
Property/Casualty insurance license (must be able to obtain)