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  • Clerical Assistant 2

    Commonwealth of Pennsylvania 3.9company rating

    Front desk receptionist job in Collegeville, PA

    The Department of Human Services, Bureau of Juvenile Justice Services, Eastern Region is seeking a dedicated Clerical Assistant 2 who will provide quality clerical support services in an organization that takes pride in helping youth. If you are energetic, efficient, and detail oriented, this may be the position for you! Apply today to join our dedicated team! DESCRIPTION OF WORK This position is responsible for organizing the day-to-day operations of the Eastern Region Office of the Bureau of Juvenile Justice Services. Duties of this position will include implementing various office related policies and procedures, preparing reports and correspondence, developing recommendations, drafting letters and memorandums, filing and maintaining a functional filing system, as well as performing a variety of administrative functions. Key qualities required in this position include discretion and diplomacy in dealing with the public and various offices of Federal, State and local government. The position requires confidentiality, as it deals with, but not limited to, sensitive material relating to facilities, youth and families. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5 hours per week, Monday-Friday, 8:00am to 4:00pm with a 30-minute lunch. Telework: You will not have the option to telework in this position. Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $36.1k yearly 3d ago
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  • Front Desk Administrator

    Robson Forensic 4.0company rating

    Front desk receptionist job in Lancaster, PA

    You know the power of a warm greeting and a well-organized office. You make everyone feel at ease, whether they're calling in or walking through the door. You are the vital link that keeps an office running smoothly, using your exceptional phone skills, active listening skills , meticulous file management, and sharp attention to detail. Robson Forensic, a longstanding national forensic expert firm with an excellent reputation in the legal and scientific community, is seeking a Front Desk Administrator like you who takes pride in their work and is ready to bring their professionalism and communication skills to an appreciative team. This position is full-time and necessary to be in the office (Monday-Friday, 8am - 5pm) at our Lancaster, PA location. Not eligible for remote or hybrid working. Essential Duties and Responsibilities You will operate a multi-line phone system, directing callers to appropriate personnel. You will answer questions about the organization and provide callers with address, directions, and other information. You will welcome on-site visitors, determine the nature of business, and announce visitors to appropriate personnel. You will organize and file case materials. You will manage office supplies. You will perform other light clerical duties as needed, such as sorting/distributing mail, filing, photocopying, preparing shipments, and collating. You will work on special projects as assigned. Requirements: Your college degree is preferred. You have 5+ years of front desk experience and your law office experience is a plus. You have proficiency in Microsoft Office Suite. You have excellent phone, organizational, and file management skills. You have active listening skills and strong attention to detail. You can work independently and as part of a collaborative team. You can handle confidential subject matter. ABOUT US: Robson Forensic is a national leader in expert witness consulting, providing technical expertise across many fields within engineering, architecture, science, and a broad range of specialty disciplines. Employees at Robson Forensic work alongside highly respected experts from both industry and academia. Our forensic experts are engaged in meaningful casework that is consequential to industry and society. Robson Forensic provides a unique working dynamic that blends collaboration and autonomy. We are an Equal Opportunity Employer. HOW TO APPLY: If this opportunity meets your expectations for a challenging and rewarding career, and you meet our minimum requirements, please apply and attach your resume and a cover letter outlining your professional background and experience.
    $28k-36k yearly est. Auto-Apply 8d ago
  • Front Desk Coordinator - Lancaster

    The Joint Chiropractic 4.4company rating

    Front desk receptionist job in Lancaster, PA

    Front Desk Coordinator - Full Time/Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires 40 hrs / week availability in the clinic with occasional local travel to community events. Compensation and Benefits Starting pay: $20 per hour + Bonus Medical and PTO pay Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
    $20 hourly Auto-Apply 60d+ ago
  • Front Office Sales Support

    Herbein HR Consulting

    Front desk receptionist job in Reading, PA

    Local manufacturing company is seeking someone for Front Office Sales Support at our sheet metal manufacturing operation in Topton, PA. A strong family-owned manufacturing operation with over 60 years of tradition in the Topton, PA area is searching for an energetic and engaging Front Office Sales Support individual to play a key part in leading the company into the future. At the core, the company stands for excellence in its product, its customer reputation, and strong employee engagement. Every day is tackled with the drive to solve all issues in a collective environment and a drive to push yourself to always have a learning attitude. Our employees are appreciated, trained, and treated as part of our family in the clean, state-of-the-art facility that truly values safety, technology, and a great working environment. All of this is evidenced by the average tenure of our employees, at 10 to 20 years. If you have a background and proven track record in… Then this job might be for you…. Review of customer drawings and specifications to prepare material and labor cost estimates. Completing customer RFQs. Interface with inside sales, engineering, programming, and manufacturing departments Data entry Miscellaneous clerical duties like answering phones and greeting visitors Handling Customer Service Request Working collaboratively with the Team to ensure the customers' needs are being met. We are looking for 1 to 5 years of solid Office and Sales Support experience in a manufacturing environment. A background in sheet metal is a plus. The ability to jump in and support the Sales Team to ensure our customers are receiving top-notch service. Additional items you can bring to the table: High school diploma or equivalent Ability to read blueprints and drawings is a plus. CAD experience is also a plus, but not required Mechanically oriented and a quick learning mentality Attention to detail Strong math and computer skills Ablity to quickly pivot between multiple projects if needed We can offer: Competitive Compensation (range will vary based on experience) Medical, dental, vision, and life Paid vacation time Paid holiday time 401(k) plan, including matching contributions Weekly pay with Direct Deposit on Thursdays Opportunities for Training, Development, and Growth And last but not least-great co-workers who enjoy working together, having fun, and supporting their community.
    $28k-35k yearly est. 60d+ ago
  • Front Desk Medical Receptionist

    Your Next Step; The Foot and Ankle Care Center

    Front desk receptionist job in Downingtown, PA

    Benefits: Retirement Plans Paid Time Off/Holiday Pay Short-Term & Long-Term Disability Life and AD&D Insurance Health, Dental, and Vision Insurance 401(k) matching Pace Foot and Ankle Centers, PLLC is committed to the well-being of our valued employees, offering a wide range of voluntary benefits. Company OverviewAt Pace Foot and Ankle Centers, PLLC you are our most valuable asset! Our healthcare team is dedicated to the art and science of advanced foot and ankle treatments. For our employees and patients, our goal is to incorporate our extensive training and knowledge into a rewarding healthcare experience. We value communication and teaching. Job SummaryThe Front Desk Medical Receptionist plays a vital role in creating a positive patient experience. We are looking for someone with experience using EMR programs, strong phone skills, problem-solving skills, the ability to multitask, understand medical terminology, and insurance information. Responsibilities Greeting patients Answering phones Scheduling patient appointments Managing patient records via our EMR program Collecting patient payments Secures patient information and maintains patient confidence by completing and safeguarding medical records by following HIPPA Privacy Laws. Maintains a safe, secure, and healthy work environment by establishing and following safety standards and procedures set forth by OSHA. Qualifications Graduate high school and have two years of similar experience preferred Able to work effectively in a fast-paced environment. Excellent customer service and interpersonal skills. General computer experience with data entry in a EMR program is required. The ability to multitask effectively. Knowledge of medical terminology is preferred. Attention to detail At Pace Foot and Ankle Centers, PLLC you are our most valuable asset! Our healthcare team is dedicated to the art and science of advanced foot and ankle treatments. Medicine and surgery are constantly evolving, and our physicians strive to stay current. Our goal is to incorporate our extensive training and knowledge into a rewarding healthcare experience. We value communication and teaching where our patients, who range from pediatric to geriatric, and their families are active participants in making decisions regarding their health and wellness. This business is independently owned and operated by the business owner. Your application will go directly to the business owner, and all hiring decisions will be made by the management of this business. All inquiries about employment at this business should be made directly to the business location, and not to PACE: Foot and Ankle Centers Corporate.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Lighthouse Vocational Services 3.6company rating

    Front desk receptionist job in New Holland, PA

    Job DescriptionDescription: We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and clients, providing a positive and welcoming environment. The Front Desk Receptionist will manage all incoming calls, handle administrative tasks, and support the office with various duties as needed. Qualifications High school diploma or equivalent (Associate's degree preferred). Proven experience as a receptionist, front desk representative, or similar role. Excellent verbal and written communication skills. Strong organizational skills and the ability to multitask effectively. Ability to work well with others and provide exceptional customer service. Proficient in MS Office (Word, Excel, Outlook) and basic office equipment (printers, copiers, etc.). Professional appearance and demeanor. Ability to handle sensitive information with discretion Requirements: Key Responsibilities: Greet and assist visitors, clients, and employees in a courteous and professional manner. Answer and direct phone calls, emails, and inquiries in a timely and accurate manner. Manage appointment scheduling and ensure efficient calendar management. Maintain a clean, organized, and professional front desk area. Handle mail and package deliveries, ensuring proper distribution. Perform administrative tasks, such as filing, data entry, and updating records. Provide general information and directions for visitors and staff. Assist with office supplies management, including ordering and inventory control. Communicating with service providers to book appointments based on availability and urgency and providing information, service requirements and specific instructions. The Front desk serves as the primary contact point for all vendor related inquires and ensures that the service process flows smoothly from start to finish. Ensure all safety protocols are followed, including visitor sign-ins and security procedures. Support other departments with administrative tasks as needed. Supports the mission and vision of Lighthouse Vocational Services
    $29k-33k yearly est. 17d ago
  • Front Desk Receptionist

    Eyecare of The Valley, PC

    Front desk receptionist job in Pennsburg, PA

    We are seeking a part time/per diem front desk receptionist. Primarily for our Pennsburg and Emmaus offices, but willing to cover in the Quakertown office. There are regular weekly hours available as well as per diem hours to cover time off. Responsibilities include greeting patients, verifying demographic and insurance information, post exam charges, verifying insurance eligibility and obtaining authorizations and referrals, answer phones, schedule appointments, basic office duties. Previous medical receptionist experience preferred but not necessary. You must have strong organizational skills and be able to thrive in a fast-paced environment. Salary is based upon experience.
    $26k-34k yearly est. 7d ago
  • Front Desk Coordinator

    Diamond Accelerator

    Front desk receptionist job in Wayne, PA

    Front Desk Coordinator- Wayne, PA Compensation- $18-$22/hr Nuuvi Medspa is seeking an experienced front desk coordinator to execute daily operations at our growing medical aesthetics and wellness clinic in Wayne, PA. Responsibilities Greet and check in patients, manage phones, emails, and appointment scheduling Collaborate with providers to maximize the patient experience Assist with inventory, ordering, and treatment room readiness Identify opportunities to enhance processes and improve patient flow Qualifications 2+ years of experience in a medspa, medical office, or luxury hospitality setting Strong front desk or operations background with leadership capabilities Excellent communication, organization, and multitasking skills Professional, polished, and patient-focused demeanor Familiarity with aesthetic services and EMR systems preferred What We Offer Opportunities for growth and professional development Supportive leadership and collaborative team culture Modern, high-end medspa environment If you are someone who thrives in a fast-paced, patient-centered setting, we encourage you to apply!
    $18-22 hourly 60d+ ago
  • Medical Office Receptionist

    Lifestance Health

    Front desk receptionist job in Wayne, PA

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $20.00 - $21.00/hour Location: 487 Devon Park Drive Ste 207 Wayne PA 19087 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-SB1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $20-21 hourly 31d ago
  • Front Desk Receptionist - 32 Hours/week

    Rothman Orthopaedics

    Front desk receptionist job in Limerick, PA

    Rothman Orthopaedics is looking for a Front Desk Receptionist! The Front Desk Receptionist greets, instructs, directs, and schedules patients and visitors. Serves as liaison between patient and medical support staff. If you are qualified for and interested in this role, please apply. Rothman Orthopaedics is a world leader in the field of orthopedics, improving patients' lives with unwavering commitment. The practice was founded in 1970 by Richard H. Rothman, M.D., Ph.D and provides leading care in more than 40 locations. Schedule: M-Th 8:00-4:30 Qualifications: High School Diploma or GED minimum education requirement Minimum of one (1) year's experience in medical office environment Knowledge of business office procedures & medical terminology (preferred) Computer skills including, but not limited to, MS Office Primary duties will include but are not limited to: Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates demographic and insurance information in eCW. Updates the eCW system on patients' arrival and records referral information. Utilizes eCW to enter the copayment and notes to the Business Office. Checks out and makes appointments for follow-up patients' office schedules. Answers telephone in a amiable and professional manner, screens calls, answers any questions that are within the area of the positions responsibility, forwards calls, or takes message for preassigned person. Assists patients with ambulatory difficulties. Screens visitors and responds to routine requests for information. Collects applicable insurance co-pay information and referrals. Batches out and balances end-of-day payments. Assists other front desk personnel in situations with irate patients. Maintains work area and lobby in a neat and orderly manner. Re-supplies front desk for the day. Prepares all work for the next business day in eCW: To include: Linking of referring doctor, referral number, copay and authorization number for Visco Injections, Epi's, etc. Prints out all related paperwork for patients' appointments with the physician. Attends meetings as required. Works in conjunction with Patient Responsible team to collect past due balances. Exemplifies the desired culture and philosophies of the organization. Our Commitment to Employees: Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans. Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences. COVID-19 Vaccination Policy: As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.
    $26k-34k yearly est. 5d ago
  • Veterinary Receptionist- Evening Shift

    Eastern Pa Veterinary Medical Center

    Front desk receptionist job in Allentown, PA

    Job DescriptionSalary: $18-$21 At Eastern PA Veterinary Medical Center, were more than just a 24/7 emergency and specialty hospital; were a team that truly cares. We believe in delivering the highest quality care to pets while creating a supportive, respectful, and inclusive environment for the people who make it all possible. We know the front desk is the heart of our hospital, and were looking for a friendly, compassionate, and detail-oriented Veterinary Receptionist to join us. If you love animals, enjoy connecting with people, and thrive in a fast-paced environment where every day is different, youll fit right in. Why Youll Love Working Here: A modern, well-equipped hospital with the tools you need to succeed Growth opportunities to help you develop your skills and career A collaborative, supportive team that has your back A place where your love for animals and people matters What Youll Do: Give every client and patient a warm, welcoming experience. Answer phones with professionalism and compassion. Help clients schedule appointments, process payments, and get answers to their questions. Gather patient histories and share information with our medical team. Keep our reception area tidy, organized, and inviting. Be a key part of a communication bridge between our clients and the care team. What Were Looking For: Previous customer service or receptionist experience (veterinary experience a plus) Strong multitasking skills and a calm, positive attitude under pressure A natural people-person who enjoys helping others Basic computer skills and comfort with standard office equipment Physical Requirements: Ability to sit, stand, and walk for extended periods Lift up to 25 lbs occasionally Clear, effective verbal communication in person and over the phone Join us and become part of a hospital that celebrates teamwork, supports your growth, and values the special role you play in caring for pets and their people. *Days will be Sunday, Monday, Wednesday, Thursday*
    $18-21 hourly 2d ago
  • Front Desk Agent

    MCR Hotels

    Front desk receptionist job in Breinigsville, PA

    Hilton Garden Inn Allentown West SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
    $25k-31k yearly est. 9d ago
  • Front Desk Agent

    Palette Hotels

    Front desk receptionist job in Breinigsville, PA

    Job Description Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
    $25k-31k yearly est. 26d ago
  • Front Desk Coordinator

    Vybe Urgent Care

    Front desk receptionist job in Wayne, PA

    Job Description We're making great healthcare easy for all. Will you join our team? Delivering great healthcare begins with you. That's because our Medical Receptionists and Front Desk Specialists are an integral part of the vybe urgent care team! This is an exciting position for the right candidate in an Urgent Care environment. You will professionally and courteously answer inbound calls, make outbound calls to patients and assist with greeting patients and visitors. Must have strong customer service skills with healthcare experience strongly preferred. Must be able to work in a fast-paced environment with the ability to multitask. We are looking for candidates who are genuinely excited to help others. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve issues. Regular interaction and collaboration with Center Managers and other members of the vybe urgent care team is essential Key Responsibilities - your typical day Answer high volume of incoming calls in a prompt and courteous manner with a positive attitude to help the patients. Make outbound phone calls including following up on patient voicemails. Provide patients with accurate and complete information by utilizing EMR (Athena) with knowledge and confidence. Greet patients and visitors courteously and professionally, demonstrating caring, compassion and empathy in meeting their needs. Qualifications 6+ months' experience in a healthcare setting strongly preferred Strong phone skills, including active listening while researching the patient's account Familiarity with healthcare practices Excellent communication skills Ability to work independently with minimal supervision A minimum of a high school diploma or GED is required. Prefer a minimum of 6 months or more patient customer service in a physician or specialty practice setting Experience on EMR, especially athena Net is preferred Get to know vybe We believe everyone deserves great care, delivered with warmth and kindness in a safe, clean setting. The work is sometimes challenging but our team also finds it incredibly rewarding. We learn from each other along the way, and this encourages your growth and success. We'll show you every day we're glad you're part of our team. vybe offers a competitive salary and benefits package, plus extra perks that support you as you do the most meaningful work of your career. Ready to make a difference? Good, we are too! Joining vybe, you'll be at the forefront of creating a different kind of healthcare experience in your neighborhood! Everyone deserves great care, and you'll help patients in a way that keeps them coming back to take better care of themselves. Grow your career as part of a caring team! You'll thrive in a high-energy environment that is also highly rewarding. The moment you join us, you will feel enthusiasm and support in every direction. We connect you to clinical education, leadership training, and ongoing mentorship so you always have the resources you need to succeed. We believe in the work we do and in having fun while doing it! We share your values! Open, transparent, and inspiring- we take the time to get to know each other and build positive relationships with our team members and our patients. We value and celebrate diversity and inclusion of all identities. We are pleased to promote ourselves on Google as an LGBTQ Safe Space, and all our centers are Trans-friendly. Ready to join our team? Please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you! vybe urgent care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $28k-35k yearly est. 7d ago
  • Front Desk Coordinator (Montgomery County)

    Philadelphia Urgent Care Management

    Front desk receptionist job in Wayne, PA

    Job Description We're making great healthcare easy for all. Will you join our team? Bala Cynwyd, PA - Blue Bell, PA - Radnor, PA Delivering great healthcare begins with you! That's because our Medical Receptionists & Front Desk Coordinators are an integral part of the vybe urgent care team! This is a fast-paced, exciting position for the right candidate in an Urgent Care environment. You will professionally and courteously answer inbound calls, make outbound calls to patients and assist with greeting patients and visitors. Must have strong customer service skills with healthcare experience strongly preferred. Must be able to work in a fast-paced environment with the ability to multitask. We are looking for candidates who are genuinely excited to help others. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve issues. Regular interaction and collaboration with Center Managers and other members of the vybe urgent care team is essential Key Responsibilities - your typical day Answer a high volume of incoming calls in a prompt and courteous manner with a positive attitude to help the patients. Make outbound phone calls including following up on patient voicemails. Provide patients with accurate and complete information by utilizing EMR (Athena) with knowledge and confidence. Greet patients and visitors courteously and professionally, demonstrating caring, compassion and empathy in meeting their needs. Qualifications 6+ months' experience in a healthcare setting strongly preferred Strong phone skills, including active listening while researching the patient's account Familiarity with healthcare practices Excellent communication skills Ability to work independently with minimal supervision A minimum of a high school diploma or GED is required. Prefer a minimum of 6 months or more patient customer service in a physician or specialty practice setting Experience on EMR, especially athena Net is preferred Ability to work 12-hour and 9-hour shifts in order to meet full-time requirements Get to know vybe We believe everyone deserves great care, delivered with warmth and kindness in a safe, clean setting. The work is sometimes challenging but our team also finds it incredibly rewarding. We learn from each other along the way, and this encourages your growth and success. We'll show you every day we're glad you're part of our team. vybe offers a competitive salary and benefits package, plus extra perks that support you as you do the most meaningful work of your career. Ready to make a difference? Good, we are too! Joining vybe, you'll be at the forefront of creating a different kind of healthcare experience in your neighborhood! Everyone deserves great care, and you'll help patients in a way that keeps them coming back to take better care of themselves. Grow your career as part of a caring team! You'll thrive in a high-energy environment that is also highly rewarding. The moment you join us, you will feel enthusiasm and support in every direction. We connect you to clinical education, leadership training, and ongoing mentorship so you always have the resources you need to succeed. We believe in the work we do and in having fun while doing it! We share your values! Open, transparent, and inspiring- we take the time to get to know each other and build positive relationships with our team members and our patients. We value and celebrate diversity and inclusion of all identities. We are pleased to promote ourselves on Google as an LGBTQ Safe Space, and all our centers are Trans-friendly. Ready to join our team? Please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you! vybe urgent care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Weekday shifts (12 hours): 8a-8p Weekend shifts (9 hours): 8a-5p Every other Weekend is required
    $28k-35k yearly est. 19d ago
  • Front Desk Optical/Medical

    Eyeland Optical Centers

    Front desk receptionist job in Lebanon, PA

    Front Desk Receptionist - Optical or Medical Background Receptionist needed for a fast-paced Optical Retail Office. As a receptionist you will be our company's first impression on our patients. It is your foremost responsibility to greet all patients and help them with the appropriate paperwork in a friendly, courteous, professional manner. JOB DESCRIPTION Welcome patients by greeting them in person or on the phone Schedule patient appointments Assist patients according to established protocols Ensure patient information is accurate Call and Confirm appointments Pull patient files Complete information on patient files Various clerical duties Answer phones REQUIREMENTS Previous related experience (Optical or Medical) Knowledge of Vision and/or medical Insurance High School Degree (GED) Strong written and verbal skills Computer literate Ability to multitask Excellent talent to interact with people in a positive, friendly, and courteous manner. Dependable, punctual and able to work Saturdays and some nights.
    $28k-35k yearly est. 55d ago
  • Front Office Medical Receptionist

    Revel Staffing

    Front desk receptionist job in Allentown, PA

    A confidential healthcare organization is seeking a dependable and professional Front Office Medical Receptionist to support daily operations in a busy clinical environment. This role is the first point of contact for patients and requires exceptional communication, attention to detail, and the ability to manage multiple tasks in a fast -paced setting. Position Overview The Front Office Medical Receptionist ensures a welcoming patient experience while managing essential administrative duties such as check -in/check -out, appointment scheduling, insurance verification, and payment processing. This position is part of a collaborative healthcare team and supports overall clinic workflow and patient satisfaction. Key Responsibilities Greet and check in patients; maintain smooth patient flow Answer and route phone calls professionally Use scheduling systems to schedule, reschedule, and confirm appointments Receive referrals and contact patients for scheduling needs Verify patient identification and insurance coverage Provide patients with visit information, required forms, and estimated charges Collect and record copays, coinsurance, deductibles, and outstanding balances Maintain accurate and up -to -date patient records and demographics Process, scan, and organize documents and medical records Qualifications High school diploma or GED required MediClear or equivalent HIPAA certification (required) Strong communication and active listening skills Excellent organization and time management abilities Ability to multitask in a fast -paced environment Proficiency with office software (e.g., Microsoft Office, Teams) Comfortable learning and using scheduling systems and EMR platforms Professional appearance, strong work ethic, and commitment to confidentiality Ability to work independently and as part of a team Compensation & Benefits Competitive compensation Medical, dental, and vision insurance 401(k) with employer contribution Paid time off and paid holidays Optional short - and long -term disability Voluntary life and accident insurance Employee assistance resources Supportive, team -focused work environment
    $28k-35k yearly est. 60d+ ago
  • Front Desk Coordinator

    Lords and Ladies Salon and Medical Spa-Gilbertsville 3.8company rating

    Front desk receptionist job in Gilbertsville, PA

    Job Description: Front Desk Coordinator The Front Desk Coordinator serves as the first point of contact for all guests and plays a key role in creating a welcoming, organized, and professional salon and spa experience. This role is responsible for managing appointments, supporting service providers, handling transactions, and maintaining a positive and efficient front desk environment. Essential Duties and Responsibilities Greet guests warmly and professionally upon arrival and departure Answer phones, respond to inquiries, and book appointments using the salon software system Confirm appointments and manage daily scheduling to maximize productivity and guest satisfaction Handle guest check-ins and check-outs, including retail sales and payment processing Maintain a clean and organized front desk and lobby area Support the service team by monitoring appointment flow and communicating updates Promote and educate guests on retail products, service packages, and promotions Resolve scheduling conflicts or guest concerns with a solution-oriented mindset Assist with inventory tracking and receiving deliveries as needed Represent Lords & Ladies with professionalism in appearance, tone, and communication Participate in ongoing training, meetings, and company events Minimum Qualifications High school diploma or equivalent Previous customer service or front desk experience preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Proficient with computers and scheduling systems (training provided) Professional appearance and demeanor Availability to work a flexible schedule, including evenings and weekends Physical Requirements Ability to sit or stand for extended periods Ability to lift and carry up to 25 lbs (retail boxes, inventory items) Frequent use of hands for typing, phones, and handling products Comfortable working in a salon environment with exposure to beauty products Work Environment Client-focused, high-energy salon and medical spa Fast-paced front desk area with high guest interaction Collaborative team environment with professional standards Encouraged to build strong client relationships and support salon goals Benefits and Compensation Competitive hourly pay starting at $12 and above depending on experience and full time or part time. Short- and long-term disability (Depending on Full Time) Paid time off (PTO) (Depending on Full Time) Opportunities for growth and advancement Simple IRA Options (If Eligible via Handbook) About Lords & Ladies For over 40 years, Lords & Ladies Salon and Medical Spa has built a reputation for excellence through our commitment to guest service, professional education, and brand integrity. Our team is passionate about beauty, wellness, and creating lasting relationships with our clients and community. Equal Employment Opportunity Lords & Ladies Salon and Medical Spa is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, gender, age, disability, sexual orientation, or any other protected category under federal, state, or local laws. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact *************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
    $12 hourly 9d ago
  • Front Desk Agent

    Gulph Creek Hotels

    Front desk receptionist job in Allentown, PA

    Front Desk Agent- Renaissance Allentown, Allentown, PA Full-Time-- Flexible Availability Required Primarily 3pm-11pm./ 7am-3pm as needed. /Mid-shift as needed. Weekends and holidays are also required. $15.00/Hr. Criminal Background Check Required Position Overview: We're looking for an engaging, detail-oriented Front Desk Agent to deliver exceptional service to our guests. In this highly visible role, you'll be the first and last impression - setting the tone for a stay that's both elevated and personalized. What You'll Be Doing: Welcome guests with warmth, professionalism, and efficiency during check-in/check-out. Accurately manage guest reservations, payments, and folios using our property management system. Provide knowledgeable recommendations on hotel features and local attractions. Handle guest inquiries, service requests, and concerns with confidence and care. Collaborate with housekeeping, engineering, and other departments to meet guest needs. Uphold the cleanliness, organization, and safety of the front desk area Follow all brand standards and operational procedures to maintain consistency and excellence. What We're Looking For: Prior in person customer service experience required, especially in an upscale environment. Outstanding communication and interpersonal skills. Tech-savvy with the ability to quickly learn new systems. Calm, professional demeanor in fast-paced or high-pressure situations. Commitment to hospitality and guest satisfaction. Reliable, punctual, and adaptable to shifting priorities. Benefits: Medical, dental, and vision insurance. Matching 401K. Paid time off to use within the first year. Paid vacation after one year. Six paid holidays. Marriott rooms discount on hotel stays worldwide. Free gym membership.
    $15 hourly Auto-Apply 43d ago
  • Clerical Assistant 2

    Commonwealth of Pennsylvania 3.9company rating

    Front desk receptionist job in Coatesville, PA

    The PA Department of Transportation is currently searching for a Clerical Assistant 2 to support the Chester County Maintenance Office, District 6-2. If you are energetic, efficient, and detail oriented, and have a strong interest in public service, this may be the perfect position for you! Apply today to join our dedicated team! DESCRIPTION OF WORK Under the direction of the Roadway Programs Coordinator, the Clerical Assistant 2 in this position serves as the office receptionist and performs various clerical support functions for the Chester County Maintenance Unit. You will operate as a team member to suggest and use improved methods and technologies, providing courteous internal and external customer services, improving communications, and promoting a safer working environment. Answers all incoming phone calls, documents and forwards calls to necessary staff as required. Enters all complaints and concerns in the Customer Care Center (CCC) and enters data in the Road Closure Reporting System(RCRS) conditions for winter operations. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5 hours per week. Work hours are 8:00 am to 4:00pm, Monday thru Friday with a 30-minute lunch. Overtime as needed. Telework: You will not have the option to telework in this position. Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training. Additional Requirements: Hiring preference for this vacancy will be given to candidates who live within Chester County. If no eligible candidates who live within Chester County apply for this position candidates who reside in other counties may be considered. You must be able to perform essential job functions. Preferred Qualifications (not required): The candidate in this position must have good record keeping skills. How To Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
    $36.1k yearly 19h ago

Learn more about front desk receptionist jobs

How much does a front desk receptionist earn in Reading, PA?

The average front desk receptionist in Reading, PA earns between $23,000 and $38,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average front desk receptionist salary in Reading, PA

$30,000
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