Front desk receptionist jobs in Statesville, NC - 590 jobs

Charlotte, North Carolina for the Bilingual Front Desk Administrator: - Greet and welcome visitors of the law firm. - Answer and screen incoming telephone calls in a fast-paced environment. - Play a vital role in ensuring outstanding customer satisfaction to all visitors. - Prepare direct mailings and marketing information. - Sort incoming mail and prepare outgoing mail. - Provide administrative support to the Litigation Department. - Responsible for obtaining client balance verifications by calling hospitals and medical providers to obtain account balances. - Translate documents for mediations and consultations with Spanish speaking clients. - Prepare client files with complete medical bills and records. - Review and assist with preparing medical record summaries. - Organize and maintain documents in paper and electronic filing systems. - File, copy and scan documents. Qualifications Summary for the Bilingual Front Desk Administrator: - At least 3+ years of front desk and/or administrative experience in a professional environment - Must speak, read and write Spanish and English - Prior experience in a professional office environment required - Excellent customer service and telephone skills - Ability to multi-task and thrive in a fast paced, dynamic environment - Experience with organizing legal files and documents - Organized and excellent attention to detail - Tech Savvy and proficient with Microsoft Office Suite - Must be a self-starter with a desire to be a big part of a growing team - High school diploma required Compensation for the Bilingual Front Desk Administrator: - Salary is commensurate with experience - Generous health benefits package - Life and disability insurance - 401(k) retirement plan - Work Hours: 8:30AM-5:00PM

Primary Location: Cornelius, NC Secondary Location: Charlotte, NC (as needed) We are seeking a Mobile Office Associate to support our operations primarily at a call center in Cornelius, NC, with additional on-site support at client locations in Charlotte, NC, including law firms and financial institutions. This role is ideal for someone who enjoys variety in their workday, has a friendly and professional demeanor, and is comfortable traveling between locations when needed. The majority of time will be spent handling inbound calls for a small warranty center. When call volume allows or coverage is needed, the Mobile Office Associate will assist with administrative and print-related support at client offices. Schedule: Monday through Friday Shift Hours May Vary Between: 7:30 AM - 4:30 PM 8:30 AM - 5:30 PM 10:00 AM - 7:00 PM Pay Rate: $20.75 per hour Benefits: Full benefits eligibility after 60 days of employment Key Responsibilities Call Center Support (Primary Function): Handle inbound customer calls for a warranty service center in a professional, courteous, and efficient manner. Provide accurate information, answer questions, and route inquiries appropriately. Document calls and customer information clearly and accurately in internal systems. Maintain a positive customer experience while managing call volume and service expectations. On-Site Office & Print Support (Secondary Function): Provide administrative and operational support at law firms and financial institutions in the Charlotte area as needed. Assist with printing, scanning, copying, and document production tasks. Support general office services such as mail handling, file organization, and front-office assistance. Follow client-specific procedures, confidentiality standards, and service-level expectations. Mobile & Operational Support: Travel between Cornelius and Charlotte locations as needed; flexibility and reliability are key. Adapt quickly to different office environments, systems, and workflows. Represent the company professionally at all client sites. Qualifications & Experience Previous call center experience, particularly handling inbound calls, strongly preferred. Experience with printing, reprographics, or office services is a plus. Strong communication and interpersonal skills with a friendly, service-oriented approach. Comfortable driving between locations; reliable transportation required. Ability to multitask, stay organized, and remain calm in a fast-paced environment. High attention to detail and commitment to confidentiality and professionalism. Basic computer proficiency; ability to learn new systems quickly. Ideal Candidate Traits Personable, professional, and customer-focused. Flexible and adaptable; enjoys variety in daily responsibilities. Dependable, punctual, and self-motivated. Comfortable interacting with a wide range of clients and customers. Team player who can also work independently. Why Join Us Consistent weekday schedule with varied shift options. Competitive hourly pay and full benefits after 60 days. Exposure to multiple professional environments including call centers, law firms, and financial institutions. A role that values professionalism, adaptability, and personality. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Requirements Relevant education and work experience will contribute to your appeal as a candidate. However, demonstrating a natural aptitude for the tasks outlined above in conjunction with values that align with ours are the primary drivers of our hiring decisions. EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionJoin Southeastern College as Our Front Desk Ambassador! Are you passionate about creating outstanding first impressions and being the heartbeat of a vibrant campus community? At Southeastern College, we take pride in offering top-tier career education in an environment where every individual receives personalized attention. We're searching for an enthusiastic Receptionist ready to become the welcoming face and voice of our college family.At Southeastern College, we empower our students with the hands-on skills and expertise needed for today's rapidly evolving job market. Our faculty members are industry professionals who bring their real-world knowledge into the classroom, making the learning experience engaging and directly applicable to future careers.As our Receptionist, you'll play a pivotal role in ensuring our campus is inviting, organized, and buzzing with positive energy. Here's your chance to make a lasting impact every single day! Receptionist Responsibilities · Be the first point of contact by greeting students, staff, and visitors with warmth and professionalism.· Direct calls efficiently to the right individuals, keeping the flow of communication seamless.· Take and relay messages-both in person and over the phone-to keep everyone connected and informed.· Maintain an inviting, comfortable lobby that leaves a lasting impression on prospective students and guests.· Jump in and support various campus activities and projects with a can-do attitude! What We're Looking For · High school diploma or equivalent and a customer service background· Flexible schedule to support our students and staff, including daytime hours (8:00 AM - 5:00 PM) and every other Saturday (9:00 AM - 1:00 PM)· Experience with switchboards and multi-line phone systems-a multitasking pro!· Excellent computer skills, especially in Microsoft Word and Excel· Superior communication skills and a knack for staying organized· Positive, upbeat, and ready to bring your best every day!This is your opportunity to join a supportive team where your contributions truly matter. As our Receptionist, you'll not only help students embark on their educational journey but also play a key role in shaping our college community.Ready to step into a role that's dynamic, rewarding, and at the heart of campus life? Apply online today! For more information, reach out to your local campus-contact details are available on our website at ***************** you for considering Southeastern College. We are committed to equal opportunity and prohibit discrimination and harassment of any kind, as protected by law. BENEFITS 401(k) 401(k) matching Dental Insurance Health Insurance Vision Insurance Paid time off

We are looking for a dynamic, experienced Front Desk to join our fast-growing team. We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Primary Job Responsibilities: Completes daily insurance verifications for all scheduled patients Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit. Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone Confirm all future appointments Assist patients with billing questions Submit Insurance Claims with proper attachments and narratives. Follow-up with unscheduled recare/treatment appointments. Qualifications: One or more years experience preferred in dental Outstanding professionalism, high moral standards, and a self-motivated work ethic Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients Driven personality to want to strive to be the best in your profession and provide the best care for our patients. Compensation & Benefits: Guaranteed Hourly Rate $18-$20 Paid Vacation & Paid Holidays 401k Program: with matching contributions Benefits: (offered at 30 hours or more) Competitive health, dental, and vision plan Life Insurance and Disability Insurance Flexible Schedules #sponsorfd FLSA Status: Non-Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

Duties Include: * Check patients in and verify demographics including telephone numbers, addresses, guarantor and insurance information at each visit * Scan Insurance card and link insurance in patient's chart * Update new paperwork yearly * Obtain proper documentation for SFS applicants and calculate household income accurately and acquire second signature for verification * Capture picture of the patient if not already done * Distribute patient questionnaires when necessary * Answer telephones courteously and send patient messages to appropriate staff * Schedule appointments * Call and remind patients of their upcoming appointments * Collect co-pays, deductibles and outstanding balances on patient accounts * Post co-pays and SFS payments as pre-payments * Check eligibility on patients not included in the daily batch, i.e. walk ins or work ins * Review insurance eligibility and address any errors with eligibility as the patient checks in at each visit * Scan paper documents into patients chart when completed * Must be able to perform check out duties as well on days covering both positions * Ensure daily workflow is maintained * Other duties as assigned Requirements Education: High school diploma. Experience: Minimum one year of experience in a medical setting, preferably in a scheduling role. Other requirements: Proficient medical terminology skills, Performance Requirements: Knowledge: * Knowledge of medical practice protocols related to scheduling appointments. * Knowledge of manual/computerized scheduling systems. * Knowledge of customer service principles and techniques. Skills: * Skill in communicating effectively with providers and Medical Assistants about scheduling preferences. * Skill in maintaining master appointment schedule via manual or computerized means. * Skill in producing reports about appointment patterns as needed. Abilities: * Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.

Job DescriptionSalary: $14-$16 We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment. Responsibilities: Patient Scheduling, Registration and Service: Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic. Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism. Coordinate and manage the appointment schedule for optometrists and other clinic staff. Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information. Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit. Provide basic information to patients about clinic procedures, policies and services Ensure accurate and complete entry of patient data into the clinic's electronic records system. Maintain a high level of professionalism and confidentiality in handling patient information. Assist in patient product ordering and dispensing as needed Uphold the clinic's standards of customer service and ethical conduct. Administrative / Clinic Support: Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry. Collaborate with all staff members to maintain an organized and efficient clinic environment. Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care. Communicate effectively to relay important information and contribute to a positive team atmosphere. Qualifications: High school diploma or equivalent Strong customer service skills focused on communication, listening and supporting a team based environment Strong organizational abilities and attention to detail. Proficiency in using office equipment and computer systems. Willingness to embrace new technology and change Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients. Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people. This is achieved through our four core values: patient first, growth-oriented, respect, and fun. Experience local eyecare... elevated.

Are you the type of person who lights up a room the moment you walk in? Do you thrive on helping others while staying on top of all the little details? If so, we'd love to meet you! Carolina TotalCare in Concord, NC is on the lookout for a friendly and highly organized full-time Front Desk Receptionist - Medical Biller to join our vibrant, patient-centered team. This front-facing, multitasking position earns a competitive pay of $17.50-$21.00 per hour + monthly bonuses. We also offer our amazing team supportive and well-rounded benefits and perks, such as: 8 days of paid time off (PTO) 5 days of holiday pay Discounts on supplements Paid training Monthly bonuses Travel and seminar expenses covered Complimentary healthcare treatments for you and your immediate family WHAT WILL YOU DO EVERY DAY AS A FRONT DESK RECEPTIONIST - MEDICAL BILLER? As a Front Desk Receptionist - Medical Biller, you start your day with a warm smile, greeting familiar and new patients as they walk through our doors-you're the welcoming heart of our clinic. Throughout the day, you balance check-ins and check-outs, keep our schedule running smoothly, and respond to phone calls, texts, and emails with patience and positivity. You help verify insurance and assist with billing (a huge plus if you've done it before), all while supporting our internal marketing efforts with a creative social media post here and there. You're constantly collaborating with our clinical team, making sure every patient's experience flows as seamlessly as possible. WHEN WILL YOU WORK? This role offers a Monday-Thursday, 8:30 AM-6:15 PM schedule, with a Friday half-day schedule! WHAT DO YOU NEED TO BE OUR FRONT DESK RECEPTIONIST - MEDICAL BILLER? 5+ years of customer service experience Proficiency in Microsoft Office (Word, Excel, Outlook) A team player who thrives in a structured yet caring environment Outgoing, empathetic, and detail-oriented personality Ability to be on your feet and active during your shift Medical billing and insurance experience strongly preferred Experience in a chiropractic, medical, or dental office is a plus CAROLINA TOTALCARE: WHO ARE WE? Carolina TotalCare is dedicated to providing comprehensive, natural state-of-the-art healthcare to our patients. Our integrated team of multi-specialty providers follows a patient-centered approach to optimize health and function. We believe in treating the whole body as an integrated system and offer a range of services, including chiropractic care, spinal decompression, weight loss, class 4 laser treatment, a specialized neuropathy program, nutrition, and home therapies. As part of our team, you'll be part of a family-focused practice that is driven by the values of excellence, empathy, and respect. READY TO START? If you're eager to bring your energy, organization, and passion for patient care to Carolina TotalCare, don't hesitate-apply today using our quick, mobile-friendly initial application for the Front Desk Receptionist - Medical Biller position. It's fast, straightforward!

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Available Saturday and Sundays Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. Powered by JazzHR 09LXx5Y47s

Receptionist - Veterinary Front Desk Salary: $18.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: Monday- Friday, Rotating Saturdays New Hope Veterinary Hospital is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. What to Expect As you join our team, expect to be supported in your work and home life with: All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too! Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge. 401(k) with a generous company We invest in your future while you care for our pets today. Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country. Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role. Key Responsibilities: Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications: Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role Basic knowledge of veterinary terminology and procedures Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy Ability to maintain a calm, professional, and positive demeanor About New Hope Veterinary Hospital Opened in 2023, New Hope Veterinary Hospital is a brand-new, gorgeous facility designed to provide top-tier veterinary care in a warm and welcoming environment. As part of the TotalBond family, we combine modern medicine with a personal touch-understanding and anticipating the needs of our patients while making our clients feel like family. Our state-of-the-art facility offers advanced services, including laparoscopy and ultrasound, and we are committed to clear communication and transparency when it comes to pet care. We prioritize low-stress handling techniques to ensure every pet has a comfortable visit and are proud to be a Feline-Friendly practice.

Do you aspire to play a pivotal role in enhancing the patient experience with your exceptional customer service skills? This opportunity is for you and the patients whose lives you'll positively impact! At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions but are deeply intertwined with social determinants and root causes. Our integrated care model addresses these complexities head-on, seamlessly coordinating medical treatments, nutritional guidance, behavioral support, and personalized exercise regimens. By focusing on evidence-based practices, we empower patients to take control of their health and achieve sustainable results. In partnership with MedStar Health, CoreLife does not simply treat obesity symptoms; we are combating obesity as the disease it is. Join us in revolutionizing healthcare delivery and making a tangible difference in patients' lives. We are seeking a PRN Front Desk Coordinator to join our team. You will work up to 40 hours a week, with a schedule that will be mutually agreed upon in advance based on your availability and the needs of the office. The Front Desk Coordinator will: Provide exceptional patient experience while managing the check-in and check-out process, which may include helping them complete any paperwork Handling medical insurance, collecting payments and balances Scheduling follow-up appointments Professionally and timely answering the telephone Managing the appearance and cleanliness of the clinic Serve as the primary point of contact for our prospective patients Educate referred patients about the services and programs CoreLife offers AS A CORELIFE TEAMMATE, YOU CAN EXPECT: Values-based culture A competitive hourly rate ($18-$20) QUALIFICATIONS: One (1) year of medical front office experience Knowledge of medical terminology and familiarity with medical insurance Passion for changing lives, one patient at a time Valid CPR license Strong critical thinking, problem-solving, decision-making, interpersonal, communication, and customer service skills CoreLife is an Equal Opportunity Employer. APPLY NOW

START YOUR APPLICATION Front Office Receptionist - Triad Kids Dental (Winston Salem) Triad Kids Dental is offering a full-time opportunity as a Front Office Receptionist at our Winston Salem office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community. Why Join Us? * Modern, kid-friendly facility designed for comfort and efficiency * Cutting-edge technology combined with a compassionate care approach * A supportive network that encourages growth into leadership roles * The chance to make a meaningful impact on childrens health while advancing in your career journey Summary of Essential Job Functions * Greet, check-in patients, and schedule appointments * Verify insurance eligibility * Answer and manage incoming calls * Register new patients * Maintain and update patient information in the data system in compliance with privacy and security regulations * Safeguard patient privacy and confidentiality * Monitor and maintain dental office supplies * Update patient education materials and maintain a professional reception area At a Glance * Experience Required: 1+ years of Dental or Healthcare Receptionist experience * Job Type: Full-time Compensation and Schedule * Salary: $18.00 depending on experience * Bonus Pay: up to $600 additional per month * Schedule: On-site. Monday-Friday Benefits That Support You Personally and Professionally At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include: * Health Coverage - Medical, dental, vision, and basic life insurance. * Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance. * Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP). * Financial Security - 401(k) retirement plan with company match to help you plan for the future. * Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days. Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws

Job Description If you are looking for a job that provides meaningful work and competitive compensation, consider a position in a State Farm Agent's office. Michael Grant State Farm Agency is successful local agency focused on fulfilling the needs of our customers and creating success for our team. We have an immediate opening for a full-time, front office representative in our Charlotte, NC office. We seek an energetic professional interested in helping others and providing our clients with a remarkable customer experience. This is an opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. What we provide Base Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Customer Service Experience Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Excellent communication skills - written, verbal and listening Self-motivated Ability to multi-task Ability to effectively relate to a customer Property & Casualty license (must be able to obtain) Life & Health license (must be able to obtain)

Description The Front Desk Patient Representative at our office facilitates patient and visitor access to the practice for a wide variety of purposes. The Front Desk Representatives primary assignments may include, but not limited to greeting and registering patients, scheduling, and confirming appointments; acquiring and verifying patient demographics; scanning and insurance eligibility; communicating and collecting patient payments. Hours are Monday through Friday with varying start time for opening of 7:45am to 8:30am and ending time of 4:45pm to last patient leaves. Rotating Saturdays from 9am to 12pm at Hickory location only with other Team members. RESPONSIBILITIES: All of the following responsibilities separately or in any combination may be assigned to a Front Desk Representative from time-to-time. Other duties or projects within the scope of an employee's skills, training, experience and abilities may be assigned from time-to-time. Patient & Visitor Reception: Greet all patients and visitors in a courteous and timely manner; monitor reception wait times and facilitate patient needs; monitor reception area for cleanliness. Provide registration information via forms or electronic to new and existing patients, assure accurate and timely entry of demographic and insurance information in accordance with registration policies and procedures. Effectively communicate patient-related policies through forms, brochures, and direct communications with patients in a courteous and professional manner. Collect patient co-pays, co-insurances, deductibles, and /or balances according to practice policy and procedures. Generate payment receipts and post payments to patient's account; defer patients to Supervisor or Administration as appropriate. Create patient accounts and generate routing forms (charge ticket/encounter form) as required; communicate patient arrival to clinical staff. Patient Check In/Out: Post and/or confirm procedure and diagnostic codes in computer as needed to assure capture of all services provided, including lab, x-ray and other ancillary services. Collect patient co-pays, co-insurances, deductibles and/or balances as may be defined by policy from time to time, or as directed; generate payment receipts and post payments to computer system. Balance cash drawer and create daily bank deposits. Explain charges, payments, patient balances and insurance questions with patients as needed; Create payments as needed; defer patients to billing, Supervisor or Administration as appropriate. Schedule office visit follow-up appointments as indicated; advise patients of scheduling process as needed for scheduling of lab, diagnostic, or outside physician office services. Appointment Scheduling: Field patient calls for appointments in a prompt, professional manner; schedule, cancel and re-schedule patient appointments in accordance with practice and physician policies and protocols. Confirm patient office visits, labs, diagnostic testing and other ancillary service appointments. Communicate practice appointment procedures and patient payment expectations. KNOWLEDGE, SKILLS, ABILITIES: Basic knowledge of insurance. Working knowledge of physician office practices and procedures. Working knowledge of medical terminology and CPT/ICD coding in adult medicine. Working knowledge of standard office equipment (computer, copier, fax, scanner, telephone). Intermediate Mathematical skills. Ability to work under pressure, meet deadlines and manage several tasks simultaneously. Ability to maintain and follow confidentiality policies and guidelines. Ability to establish and maintain effective working relationships with employees, clinical staff and physicians. Ability to interact tactfully and courteously with patients, family members, and visitors in varied situations. Ability to maintain professional behavior and promote a positive image of the practice. Ability to understand verbal and written instructions. Ability to work with minimal supervision. PHYSICAL ENVIRONMENT/REQUIREMENTS: Professional medical office setting without significant variation in temperature or lighting. Performance of basic physical functions of finger dexterity, grasping, clearly understood speaking, hearing, sight (far and near to include data, figures and computer equipment), and repetitive motion. Performance of primarily sedentary work, sitting for extensive periods of time; occasional lifting or moving of object weighing up to 20 pounds. Must be able travel to satellite locations in Hickory, Morganton, and Lincolnton as needed. Must be able to work 9am-12pm on Saturday in rotation with other Team members. EDUCATION/EXPERIENCE: High School diploma or GED is required. 1 year customer service experience preferred. 1 year of experience in medical office front desk check in/check out operations and working with insurance required.

Raines Co. - Your Future is Now! The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions Ensures Outstanding customer service at all times Maintains a friendly, professional, cheerful, and courteous demeanor at all times Accurately answers inquiries from potential guests and accepts hotel reservations Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion Uses suggestive selling techniques to sell room nights, increase occupancy and revenue Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service Allocates rooms to expected arrivals after checking the guests preferences and special requests Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.) Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner Cross checks all billing instructions to ensure they are correctly updated Handles group arrivals and pre-registers each guest Ensures payments are made or on file for each guest and that billing is routed for groups correctly Completes cash transactions and maintains full responsibility for personal bank Ensures Front desk log (book or system) is read and updated Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD Assists all departments in servicing the guests especially during high volume periods Attends meetings as required Experience and Education: Experience in customer service, forward-facing, or other guest-related positions Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Department: Front Office Reports To: Front Office Manager An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive. Job Overview: As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless check-in and check-out process. You will be responsible for managing guest inquiries, reservations, and any issues that may arise. Key Responsibilities: Guest Service: o Greet and welcome guests in a warm and friendly manner. o Assist guests with check-in and check-out procedures, including room assignments and payment processing. o Handle guest inquiries and requests promptly and efficiently. o Provide information about hotel amenities, local attractions, and transportation options. o Resolve guest complaints and issues in a timely and professional manner. Reservations: o Process reservations and cancellations. o Manage room assignments and room blocks. o Update and maintain accurate guest records. Administrative Tasks: o Answer phone calls and respond to emails. o Maintain a clean and organized front desk area. o Adhere to hotel policies and procedures. o Assist with other tasks as assigned. Qualifications: · Excellent communication and interpersonal skills. · Strong customer service orientation. · Ability to multitask and prioritize tasks. · Attention to detail and accuracy. · Basic computer skills, including proficiency in property management systems. · Previous experience in the hospitality industry preferred. Perks & Benefits: · Medical, Dental, Vision · Hotel Discounts · Paid Time Off · Employee Assistance program This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice. EEO and ADA Statements The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

The Courtyard by Marriott Charlotte Airport North is looking for a Front Desk Agent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively develop superior service skills in dealing with clients, guests, and co workers. Responsibilities • Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. • Handle check-ins and check-outs in a friendly, efficient and courteous manner. • Respond to all guests' requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. • Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.). • Ensure delivery of packages, mail and messages as needed to guests. • Follow all Lexima/Brand credit policies. • Be aware of all rates, packages, and special promotions. • Be familiar with all in house groups. • Be aware of closed out and restricted dates. • Obtain all necessary information when taking room reservations and follow rate quoting guidelines. • Fully understand and be able to operate all relevant aspects of the front desk computer system. • Focus on his/her role in contributing to guest satisfaction surveys. • Demonstrate appropriate phone skills. • Use Lexima/brand selling guidelines as part of the inquiry call process. • Consistently perform above average in the mystery call process. • Follow up on all wait list reservations. • Manage suite inventory. • Complete shift responsibility checklist. • Keep front office area clean and organized. • Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe and efficient hotel operations • Participate in all-employee meetings, events and other functions required by management. • Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology. • Develop full understanding of hotel amenities and services. • Understand emergency procedures and be prepared to help when necessary. • Operate radios efficiently and professionally in communicating with the hotel staff. • Ensure correct and accurate cash handling while at the front desk. • Use proper radio etiquette when communicating with other employees. • Perform any other duties as requested by management. Qualifications • High school diploma or equivalent required. • A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields preferred. • Previous hospitality experience preferred. • Knowledge of accounting principles. • Experience handling cash, accounting procedures and general administrative tasks. • Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. • Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary. • Must work well in stressful, high pressure situations. • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers. • Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary. • Must maintain composure and objectivity under pressure. • Effective oral and written communication skills. • Weekends and Holidays are required. • Must have a valid driver's license. • Must be fluent in English. Physical Requirements • Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear. • Occasionally lift and/or move up to 25 pounds. • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Ability to stand during the entire shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company. Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Springhill Suites Charlotte Southwest CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.