Medical Receptionist
Front desk receptionist job in Newburgh, NY
The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff.
DUTIES AND RESPONSIBILITIES
* Greets and directs all patients within the practice
* Obtaining patient demographic and verifying insurance information at each visit.
* Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records.
* Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc.
* Obtaining patient authorization for medical records release (HIPAA compliance).
* Schedules any necessary appointments after completion of patient visit.
* Monitor and review patient schedules for next day office appointments.
* Assists in ordering, receiving and stocking of office supplies.
* Maintaining cleanliness of waiting room.
* Assists other Medical Receptionists as needed.
* Other duties as assigned.
EDUCATION & EXPERIENCE
* Minimum of a High School diploma; Associates Degree preferred.
* At least one year relevant experience and/or training.
* EMR experience preferred
QUALIFICATIONS & REQUIREMENTS:
* Strong organizational skills.
* Strong multi-tasking skills.
* Strong verbal and written communication skills.
* Ability to work independently on assigned tasks as well as accept direction on given assignments.
* Able to work collectively with administration and staff.
Premier Medical Group is an Equal Opportunity Employer
Front Desk Receptionist - Dental
Front desk receptionist job in Yorktown Heights, NY
Job DescriptionFront Desk Reception - Patient Care Coordinator
County Dental Group - Yorktown Heights, NY
Full-Time | In-Office | Monday - Friday | 9:00 AM - 5:00 PM
About Us
County Dental Group is a trusted multi-specialty dental practice dedicated to providing high-quality patient care in a team-oriented and patient-centric environment. We offer a combination of insurance participation and fee-for-service options, ensuring accessible and comprehensive dental solutions for our community.
Position Overview
We are looking for a Patient Care Coordinator to join our Yorktown Heights, NY team. This role is essential to ensuring a seamless patient experience, handling appointment scheduling, insurance coordination, and front desk operations. If you are organized, personable, and passionate about patient care, we'd love to hear from you!
Key Responsibilities
Greet patients and assist with check-in and check-out procedures
Schedule appointments, confirm visits, and manage follow-ups
Verify insurance benefits and assist patients with financial arrangements
Educate patients on treatment plans and ensure they understand their options
Maintain accurate patient records in compliance with HIPAA regulations
Answer phone calls, emails, and patient inquiries with professionalism
Support office operations and collaborate with the clinical team to enhance the patient experience
Qualifications
1-2 years of experience in dental administration (Preffered)
Strong knowledge of dental insurance verification and patient coordination
Excellent communication and customer service skills
Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
Ability to multitask and work efficiently in a fast-paced environment
Team player with a positive, patient-first attitude
Compensation & Benefits
Hourly Rate: $25 - $30 (based on experience)
Comprehensive Benefits Package:
Medical, Dental, Vision, and Wellness programs
Life and Retirement benefits
Employee discounts and career growth opportunities
Why Join Us?
At County Dental Group, we prioritize patient care and employee growth, fostering a collaborative and supportive work environment. If you're looking to be part of a practice that values professionalism, teamwork, and excellence in dentistry, we invite you to apply!
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Front Desk Receptionist
Front desk receptionist job in Hillside, NY
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
:
HOURS OF RESPONSIBILITYMonday - Friday: 1st Shift (8 am - 5 pm)
ESSENTIAL DUTIES AND RESPONSIBILITIESThe essential functions listed here are representative of those that must be met to successfully perform the job.
Greet clients and visitors with empathy and professionalism.
Answer and direct phone calls, emails, and inquiries in a timely and respectful manner.
Maintain confidentiality and uphold HIPAA standards at all times.
Ensure the reception area is clean, organized, and trauma-informed (e.g., calming décor, accessible materials).
Monitor client flow and communicate with clinicians regarding appointment status.
Handle emergencies or escalations calmly and appropriately, following organizational protocols.
Support administrative tasks such as data entry, filing, and mail distribution
Greets and registers visitors
Informs employees of the visitor's arrival, and directs visitors to appropriate meeting room.
Answers and transfers phone calls, or relays messages.
Collects and distributes mail.
Schedules meetings or interviews, and arranges for conference rooms or makes other logistical arrangements as required.
May perform occasional clerical duties, such as data entry, filing, or photocopying.
Performs other duties as assigned.
COMPETENCIESThe competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
Effective verbal and written communication skills.•
Excellent organizational skills with the ability to prioritize workflow.
Demonstrates sensitivity to the emotional needs of clients and maintains a calm, supportive presence.
Always maintains strict confidentiality and professional boundaries.
Respects and values diverse backgrounds, identities, and experiences.
Capable of managing stress and responding appropriately in emotionally charged situations.
Comfortable working in a dynamic, fast-paced environment with shifting priorities.
Able to maintain a high level of professionalism and confidentiality.
Performs work under direct supervision.
Handles basic issues and problems, and refers more complex issues to higher-level staff.
QUALIFICATIONS
Required Education, Experience, Licenses, and Certifications
Typically requires a high school diploma and 0 to 2 years of experience.
Prior experience in a receptionist or administrative support role, preferably in a healthcare or mental health setting.
Proficiency in Microsoft Office and HRIS software (e.g., Workday systems).
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Experience working in trauma-informed or behavioral health environments.
Bilingual or multilingual abilities, especially in Spanish.
MATHEMATICAL SKILLS
Basic math skills required.
Ability to work with reports and numbers.
Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.
Ability to work with reports and numbers & Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.
REASONING ABILITYAbility to apply common sense understanding to carry out simple one or two-step instructions.
Strong reasoning and problem-solving skills with the ability to make informed decisions in a dynamic and client-centered environment.PHYSICAL DEMANDS & WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone.
Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies.
Sitting- Frequent
Standing- Frequent
Lifting (Up to 15 pounds)- Frequent
Lifting (Up to 25 pounds)- Occasional
Lifting (Up to 50 pounds)- Occasional
Travel
In county travel may be required- N/A
Overnight travel required- N/A
NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES
Positions that are “community-based,” in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Center's risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare.
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
WORK ENVIRONMENT
The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.
Employees in this role are expected to maintain composure under pressure, exercise sound judgment, and follow established protocols to ensure a safe and secure work environment. Ongoing training in crisis intervention, de-escalation techniques, and workplace safety is provided. Additionally, employees have access to resources such as the Employee Assistance Program (EAP), Telehealth Counseling, and Supportive Management.
Office-Based Environment - Primarily works in an office setting with standard hours and minimal physical demands.
DISCLAIMER
This is a record of major aspects of the job but is not an all-inclusive job contract. Dallas Metrocare Services maintains its status as an “at-will” employer and nothing in this job description shall be interpreted to guarantee employment for any length of time. Additional tasks may be assigned as deemed necessary by the immediate supervisor. The position's status conforms to the Fair Labor Standards Act of 1939 as amended, and the employee has agreed to the standards methods of compensation in compliance with Center's procedures and Federal Law.
Benefits Information and Perks:
Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend - 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
Auto-ApplyHotel Front Desk
Front desk receptionist job in Montgomery, NY
Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.
Medical Office Front desk receptionist
Front desk receptionist job in Monsey, NY
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Vision insurance
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job SummaryWe are seeking a Medical Office Front Desk Receptionist to join our team! You will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
Greet patients who walk through the door
Ascertain their needs and get them checked in
Pull their medical records, or take a new patient history
Answer the phone and schedule appointments or answer patient questions
Maintain comprehensive medical records, as needed
Process payments for services rendered
Maintain patient records
Handle confidential information with discretion
Keep the front desk area clean and organized
Perform other duties as assigned
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, Google docs, etc
Familiarity with EMR, eClinicalWorks
Previous office experience desired
Multilingual is a plus - Russian/Spanish
Compensation: $18.00 - $24.00 per hour
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Yorktown Heights, NY
Job Description
Dental Front Desk Receptionist - Join Our Patient-Centered Team!
Are you an experienced dental front desk professional looking for a role where your skills are valued and your contributions make a real difference? We're seeking a Dental Front Desk Receptionist to join a modern, patient-focused dental practice in Yorktown Heights, NY. This is more than a job-it's an opportunity to be the welcoming face that sets the tone for every patient experience while supporting a team that values your expertise.
About the Role
As the Dental Front Desk Receptionist, you will be the first point of contact for every patient. You'll ensure that every interaction-whether in-person, over the phone, or via email-is smooth, professional, and friendly. From scheduling appointments to assisting with insurance verification, your work keeps the office running efficiently and helps create a positive experience for patients every day.
This role is ideal for someone who thrives in a fast-paced, professional environment, has strong attention to detail, and genuinely enjoys making patients feel comfortable and cared for.
What You'll Get
Competitive Pay: Hourly rate commensurate with experience
Consistent Work Schedule: 4-day workweek with no weekend shifts
Professional Growth: Opportunities to advance your career, learn new skills, and take on additional responsibilities
Supportive Team: Join a collaborative, friendly environment where your contributions are appreciated
Patient Impact: Play a key role in ensuring patients feel valued, comfortable, and confident in their care
Key Responsibilities
Welcome patients warmly and professionally, creating a positive first impression
Manage scheduling, confirmations, and appointment changes efficiently
Answer phone calls, respond to emails, and address patient inquiries with professionalism
Verify patient information, update charts, and maintain accurate records
Assist patients with insurance verification and billing questions
Maintain a clean, organized, and welcoming front desk area
Support clinical and administrative staff to ensure smooth daily operations
Handle special requests and help solve problems quickly, ensuring patient satisfaction
What We're Looking For
Dental front desk experience required - experience with scheduling, insurance, and patient flow
Excellent communication and interpersonal skills
Strong organizational skills and the ability to multitask
Professional and friendly demeanor, able to create a welcoming environment for patients
Comfortable using dental office software and technology
Team player with a patient-first mindset
A Day in This Role
You start your day by reviewing the schedule and preparing the front desk for a busy day of patient appointments. As patients arrive, you greet them by name and ensure their registration is complete. Between appointments, you handle phone calls, answer patient questions, and confirm upcoming appointments. You assist the dental team by preparing charts, verifying insurance, and coordinating lab cases. Every task you perform contributes to a seamless, professional patient experience.
By the end of the day, the office runs like clockwork, patients leave happy, and you can take pride knowing you played a central role in making it all happen.
Ready to Join Us?
If you are an organized, professional, and compassionate front desk professional who wants to make a meaningful impact every day, we want to hear from you. Apply now to become a key part of a patient-focused team where your skills and contributions truly matter.
Job Type: Full-time
Dental Office Front Desk Receptionist- Full time
Front desk receptionist job in Waldwick, NJ
Front Desk Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. In addition, we are looking for an applicant who is willing to be trained to do instrument sterilization and room turn over when needed.
Compensation: Depends upon Skill and Experience
Current Office Hours: Mon 9am-5pm, Tues 12pm-8pm, Wed 11am-6pm, Thurs 9-5pm, Fri 9-3pm
Job Responsibilities:
Greets all patients and visitors in a warm, sincere, and helpful manner
Reviews patient fees, the breakdown of benefits, and the list of exclusions to determine benefits
Manages inbound phone inquiries and routes calls accordingly
Schedules and confirms patient appointments
Will be trained to do instrument sterilization and room turn over
Helps with patient billing and insurance
Maintains a neat, clean office and reception area and ensures HIPPA Notice of Privacy Practice is properly displayed
Attends all staff meetings, trainings, and educational classes as required
Ensures all insurance information is correctly updated
Performs other duties as assigned
Qualifications:
High school diploma or GED required; some post high school education or training preferred
Two years of relevant experience preferred
Helpful attitude and friendly demeanor
Highly professional and dependable
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Excellent telephone skills
Experience with Eaglesoft dental practice management software a plus
Strong computer and internet skills
Benefits:
Competitive Pay
Healthy Work-Life Company Culture
Paid Training
Flexible Days
About Us:
We offer general and cosmetic dental services to patients of all ages. Our mission is to create and maintain the patient's perfect smile in a safe and positive environment. As a team, we work to minimize any anxieties our patients may have. Our office is equipped with the most current technologies including scanning and milling units, intraoral imaging, operatory tvs, digital x-rays and digital charting.
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyMedical Office Receptionist
Front desk receptionist job in Forestburgh, NY
Benefits:
401(k)
401(k) matching
Competitive salary
Paid time off
Job Title: Medical Office Receptionist Company: EyenamicsNY Job Type: Full-time Salary: $18 - $25 per hour About Us: EyenamicsNY is a leading ophthalmology practice in New York City, dedicated to providing exceptional eye care services. Our team of experienced professionals is committed to ensuring our patients receive the best care in a comfortable and welcoming environment.
Job Description: We are seeking a highly motivated and personable Medical Office Receptionist to join our team. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced medical office setting. As the first point of contact for our patients, the Medical Office Receptionist plays a crucial role in creating a positive experience.
Responsibilities:
Greet patients and visitors warmly and professionally
Answer and direct phone calls in a courteous and timely manner
Schedule patient appointments and manage the appointment calendar
Verify patient information and insurance details
Assist with patient check-in and check-out procedures
Maintain a clean and organized reception area
Handle administrative tasks such as filing, data entry, and managing correspondence
Coordinate with medical staff to ensure smooth office operations
Provide general information about our services to patients and visitors
Qualifications:
High school diploma or equivalent; additional education or certification in office administration is a plus
Previous experience in a medical office or similar setting preferred
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in using office equipment (e.g., computers, phone systems, fax machines)
Knowledge of medical terminology and insurance procedures is an advantage
Friendly, professional, and patient-oriented attitude
Spanish language proficiency is a plus
Benefits:
Competitive salary
401(k)
Paid time off
Opportunities for professional development and growth
Supportive and collaborative work environment
How to Apply: Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining the EyenamicsNY team. Applications can be submitted via ZipRecruiter.
EyenamicsNY is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation: $18.00 - $25.00 per hour
About Us
Eyenamics NY, located on Queens Boulevard in Forest Hills NY, provides state-of-the-art care for eye conditions including Cataracts, Glaucoma, and Neuro-Ophthalmology. Led by a team of dedicated medical professionals, Eyenamics provides treatment for a diverse array of conditions in these areas. Eyenamics NY's medical team is committed to offering their robust experience in treating all patients within their expertise.
Auto-ApplyMedical Front Desk
Front desk receptionist job in New City, NY
Job Description
Are you looking to join an Upscale Wellness Practice in New City, New York?
This is a Multi-disciplinary clinic that includes Chiropractic, Massage, Weight Loss, Acupuncture, nutrition, and pain management.
We are looking for someone who wants to be part of a great team that is friendly, energetic, detail-oriented, and a self-starter to help handle all office activities!
Basic Duties Expected:
Managing the Front Desk
Handling incoming calls
New Patient insurance verification and ability to collect money
Calling missed appointments
Taking on administrative projects that will help improve the practice and our service
Assist the Office Manager with any projects to ensure that the office is running smooth
What you will get out of this position:
You will have the privilege of working within the Wellness field with a group of dedicated professionals who are among the best.
You will have the opportunity to work in a very friendly, family-oriented environment
Opportunity for advancement. We are a busy and expanding practice. There is a tremendous opportunity for financial and career growth.
Office hours:
Full-time Monday - Thursday
The schedule will be 2 days, 10:00 - 8:00, and 2 days, 9:00- 7:00.
#IND2
Requirements
Applicant must have the following experience and skills:
Customer Service experience
Excellent Computer and phone skills
Great Communication skills
Medical Receptionist Experience (At least a year)
Sales Skills are a plus!
Fitness background is a plus!
Applicants must have the following attributes:
High Energy and reliable
Positive attitude; friendly, outgoing personality
Believes in wellness and alternative medicine and has a passion for helping people get well and stay well.
Detail-oriented and willing to learn our high-tech software
Likes to solve problems and propose solutions
Benefits
Compensation:
$22 - $26 per hour, with regular raises for production and production bonuses.
PTO.
Front Desk Agent
Front desk receptionist job in Hopewell Junction, NY
Job Description We seek a positive, friendly Front Desk Agent. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include communicating with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Must have reliable transportation. 4:00 pm -12 am shift available, Thursday, Saturday, Sunday
Spa Receptionist - Part Time, Year Round
Front desk receptionist job in New Paltz, NY
BASIC FUNCTIONS AND RESPONSIBILITIES: The Spa/Fitness Receptionist is responsible for answering the telephone, greeting customers, scheduling appointments, selling merchandise, and orientating guests to the Spa and its facilities. The ideal candidate would be courteous, self-motivated, and detail-oriented. Benefits include generous and competitive pay, commission, career growth potential, training and workshops with leading companies in the Spa industry. ESSENTIAL JOB FUNCTIONS:
Welcome all guests and answer phone calls in a timely manner in accordance with guest service training guidelines; ensure a consistent guest service experience by adhering to Mohonk Mountain House's 14 Service Steps and Strategies.
Take, organize, and coordinate reservations for services.
Follow standard operating procedures regarding check-in of Spa guests, including handling payment for services and products according to guest's preference (room charge, credit or gift card, cash, check, etc.)
Maintain high level of product knowledge by attending product training sessions and participating in new service trainings by receiving incoming services.
Demonstrate knowledge of products and services, educate guests, and sell merchandise, and create and maintain displays.
Play an active and hands on role in supporting the appearance of the Spa by maintain the cleanliness of the reception, locker room and relaxation areas through merchandising, stocking and following Cleaning and Sanitation procedures.
Maintain a neat and orderly workspace.
Attend associate meetings and applicable workshops.
Demonstrate a positive attitude and actions through a display of courtesy, service, cooperation, hospitality, empathy, sensitivity and professionalism to guests and team members.
Perform basic administrative duties such as filing, photocopying, scanning, and faxing. Handle mail orders, track packages, mail/email correspondences.
Work productively and efficiently with or without supervision when performing routine tasks.
Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
Maintain the proper balance in cash drawers, making change orders when necessary.
Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
Reach with hands and arms, bend, kneel, stoop, twist, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
Lift up to 50 pounds from ground level to 4 feet to place on cart with/without assistance. Walk up to 3 miles per day.
See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus; Distinguish between colors, shades, tints.
Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
Adhere to all Mohonk Mountain House and Departmental policies and procedures.
Adhere to Mohonk Mountain House's Dress and Grooming Standards and those of the Spa; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our guests.
Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests, staff and contractors
Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
Maintain a flexible work schedule including days/nights, weekdays/ends, holidays and during peak periods of business.
QUALIFICATIONS:
At least 18 years of age.
Standard First Aid and CPR certification preferred.
At least 3 years of experience in Resort/Hotel or the like preferred.
High School, Business School or Business Degree a plus. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplyMedical Office Receptionist
Front desk receptionist job in Wayne, NJ
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $20.00 - $21.00/hour
Location: 487 Devon Park Drive Ste 207 Wayne PA 19087
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes .
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree preferred .
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-SB1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Auto-ApplyMedical Receptionist
Front desk receptionist job in Hillsdale, NJ
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $17.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplySpa Receptionist - Part Time, Year Round
Front desk receptionist job in New Paltz, NY
BASIC FUNCTIONS AND RESPONSIBILITIES: The Spa/Fitness Receptionist is responsible for answering the telephone, greeting customers, scheduling appointments, selling merchandise, and orientating guests to the Spa and its facilities. The ideal candidate would be courteous, self-motivated, and detail-oriented. Benefits include generous and competitive pay, commission, career growth potential, training and workshops with leading companies in the Spa industry. ESSENTIAL JOB FUNCTIONS:
Welcome all guests and answer phone calls in a timely manner in accordance with guest service training guidelines; ensure a consistent guest service experience by adhering to Mohonk Mountain House's 14 Service Steps and Strategies.
Take, organize, and coordinate reservations for services.
Follow standard operating procedures regarding check-in of Spa guests, including handling payment for services and products according to guest's preference (room charge, credit or gift card, cash, check, etc.)
Maintain high level of product knowledge by attending product training sessions and participating in new service trainings by receiving incoming services.
Demonstrate knowledge of products and services, educate guests, and sell merchandise, and create and maintain displays.
Play an active and hands on role in supporting the appearance of the Spa by maintain the cleanliness of the reception, locker room and relaxation areas through merchandising, stocking and following Cleaning and Sanitation procedures.
Maintain a neat and orderly workspace.
Attend associate meetings and applicable workshops.
Demonstrate a positive attitude and actions through a display of courtesy, service, cooperation, hospitality, empathy, sensitivity and professionalism to guests and team members.
Perform basic administrative duties such as filing, photocopying, scanning, and faxing. Handle mail orders, track packages, mail/email correspondences.
Work productively and efficiently with or without supervision when performing routine tasks.
Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
Maintain the proper balance in cash drawers, making change orders when necessary.
Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
Reach with hands and arms, bend, kneel, stoop, twist, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
Lift up to 50 pounds from ground level to 4 feet to place on cart with/without assistance. Walk up to 3 miles per day.
See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus; Distinguish between colors, shades, tints.
Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
Adhere to all Mohonk Mountain House and Departmental policies and procedures.
Adhere to Mohonk Mountain House's Dress and Grooming Standards and those of the Spa; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our guests.
Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests, staff and contractors
Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
Maintain a flexible work schedule including days/nights, weekdays/ends, holidays and during peak periods of business.
QUALIFICATIONS:
At least 18 years of age.
Standard First Aid and CPR certification preferred.
At least 3 years of experience in Resort/Hotel or the like preferred.
High School, Business School or Business Degree a plus. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplyMedical Front Desk
Front desk receptionist job in Ossining, NY
Job Title: Medical Front Desk Part-Time Location: Ossining, NY Job Type: Part-Time Company: Private Medical Practice About Us: We are a well-established private medical practice committed to providing high-quality healthcare services to our community. With a focus on patient-centered care, we are dedicated to creating a positive and welcoming environment for both our patients and our team. Job Description: We are currently seeking a part-time Medical Front Desk professional ot join our team at our Ossining location. The ideal candidate will be honest, competent, mature, pleasant, organized, and possess a high level of professionalism. This position involves handling various front desk responsibilities, including patient check-in/check-out, appointment scheduling, data entry, and basic medical insurance follow-up.
Responsibilities:
Greet and assist patients in a friendly and professional manner Handle patient check-in/check-out procedures
Schedule and confirm appointments
Perform accurate data entry into office software (training provided)
Assist with basic medical insurance processing and follow-up (training provided)
Maintain a clean and organized front desk area
Provide exceptional customer service to patients
Be a good team player, collaborating with colleagues to ensure smooth front desk operations
Requirements:
High school diploma or equivalent
Previous experience in a medical office setting is a plus
Strong organizational and multitasking skills
Excellent communication and interpersonal skills
Ability to maintain confidentiality and handle sensitive information
Bi-lingual in Spanish is a plus Schedule:
Part-time hours
Benefits:
Competitive hourly rate
Training provided in data entry and medical insurance processes
Positive and collaborative work environment
How to Apply: If you meet the qualifications and are interested in joining our team, please submit your resume and a brief cover letter to **********************************.
Easy ApplyFront Desk Coordinator
Front desk receptionist job in New City, NY
BWS Oral & Maxillofacial Surgery
Front Desk Coordinator
$1,000Sign On Bonus!!
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
(Pay Rate starting at $18.00 per hour)
Monday through Friday
32-36 hours per week
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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Auto-ApplyDental Receptionist / Front Desk Coordinator ( Full Time)
Front desk receptionist job in Wyckoff, NJ
Dental Receptionist / Front Desk Coordinator - Full-Time Pay: $20-$24/hour + Bonuses $800 Sign-On Bonus Join a vibrant pediatric dental team making kids smile every day!
About Pediatric Dentistry of Wyckoff
At Pediatric Dentistry of Wyckoff, we specialize in providing exceptional dental care in a warm, kid-friendly environment. From regular check-ups to specialized treatments, our mission is to help children and teens achieve healthy, confident smiles for life. We are seeking a dedicated Dental Receptionist / Front Desk Coordinator to help ensure every visit is smooth, efficient, and welcoming.
Pay & Perks
$22-$25/hour (based on experience)
$800 Sign-On Bonus
Quarterly Performance Bonuses
Annual Reviews & Advancement Opportunities
Full Benefits Package:
401(k) Retirement Plan
Medical, Dental, Vision, and Life Insurance
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Paid Time Off (PTO)
Employee Discounts
Referral Bonus Program
Schedule
Full-Time | Monday-Friday | 8-hour shifts
On-site position in Wyckoff, NJ
Key Responsibilities
Greet patients and families with professionalism and warmth
Verify insurance, update patient records, and process forms and payments
Schedule, confirm, and manage appointments using dental software
Clearly explain treatment plans, insurance coverage, and financial options
Coordinate with the clinical team to maintain patient flow
Answer phones, manage referrals, and follow up on overdue visits
Ensure HIPAA compliance and accurate documentation
Create a positive and welcoming environment for every child and parent
What We're Looking For
1+ year of dental front desk or receptionist experience (Required)
Experience with Dentrix or similar dental practice software (Preferred)
Familiarity with pediatric dental terminology and procedures
Strong communication, organization, and multitasking skills
Friendly, reliable, and professional under pressure
Spanish-speaking strongly required
High school diploma or equivalent (Required)
Ability to commute or relocate to Teaneck, NJ (Required)
Why Join Us?
Be the first smile our patients see and help make dental visits a positive experience for children and families. Join a team that values compassion, collaboration, and growth.
Apply today and bring your skills to a practice that's making a difference-one smile at a time!
Veterinary Receptionist
Front desk receptionist job in Tappan, NY
Receptionist Job Description
JOB TITLE: Receptionist
REPORTS TO: Practice Manager
FLSA CLASSIFICATION: Non-Exempt Hourly
STATUS: Full-time or Part-time
SUMMARY OF JOB PURPOSE AND FUNCTION
The purpose of this position inherently involves providing excellent customer care to our hospital clients. The receptionist represents the mission and values to all customers and is typically the first and last person a client encounters when entering our hospital. The receptionist is responsible,
like all team members, for fostering cohesion and motivation within the practice.
ESSENTIAL RESPONSIBILITIES AND TASKS
Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients. Provide professional, efficient and exceptional service at all times. Educate clients on wellness plans, preventive care, pet health needs, hospital services and other issues. Obtain relevant information and history from clients and maintain proper and complete medical charts. Assume primary responsibility for answering the practice phone and routing calls appropriately. Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing on-line bookings as well as confirming appointments. Greet all visitors to the practice; greet clients and patients by name as they arrive for appointments and notify technical staff when they arrive. Monitor wait times and make accommodation as necessary during peak/busy times, or when medical staff is dealing with an emergency situation. Ensure that the waiting area is consistently cleaned. Train others in receptionist duties as needed. Possess basic understanding of practice workflow and roles in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied. Other job duties as assigned.
CAPABILITIES AND EXPERIENCE (CAN DO)
Ensure medical quality - Adheres to medical standards of care established by the veterinarian(s) and industry establishments including the AVMA, AAHA & AAFP. Advocacy for the health & safety of patients is the priority. Escalate concerns with urgency. Take ownership of actions and related feedback.
Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Communication skills - Reads, writes andneeds speaks fluent English. Demonstrates exceptionally strong written and verbal communication skills.
Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel.
ATTITUDES (WILL DO)
Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
Integrity - Firmly adheres to the values and ethics of Roots Veterinary Hospital. Exhibits honesty, discretion, and sound judgment.
Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence - Able and willing to perform tasks and duties without supervision as appropriate.
Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
Ability to work at a computer for long periods of time. Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.). The noise level in the work environment may be moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital, for example the ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING
High School Diploma or equivalent preferred. Must be able to perform all duties and responsibilities as outlined above. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. Previous experience preferred with a strong focus on customer service.
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Medical Front Desk
Front desk receptionist job in New City, NY
Are you looking to join an Upscale Wellness Practice in New City, New York?
This is a Multi-disciplinary clinic that includes Chiropractic, Massage, Weight Loss, Acupuncture, nutrition, and pain management.
We are looking for someone who wants to be part of a great team that is friendly, energetic, detail-oriented, and a self-starter to help handle all office activities!
Basic Duties Expected:
Managing the Front Desk
Handling incoming calls
New Patient insurance verification and ability to collect money
Calling missed appointments
Taking on administrative projects that will help improve the practice and our service
Assist the Office Manager with any projects to ensure that the office is running smooth
What you will get out of this position:
You will have the privilege of working within the Wellness field with a group of dedicated professionals who are among the best.
You will have the opportunity to work in a very friendly, family-oriented environment
Opportunity for advancement. We are a busy and expanding practice. There is a tremendous opportunity for financial and career growth.
Office hours:
Full-time Monday - Thursday
The schedule will be 2 days, 10:00 - 8:00, and 2 days, 9:00- 7:00.
#IND2
Requirements
Applicant must have the following experience and skills:
Customer Service experience
Excellent Computer and phone skills
Great Communication skills
Medical Receptionist Experience (At least a year)
Sales Skills are a plus!
Fitness background is a plus!
Applicants must have the following attributes:
High Energy and reliable
Positive attitude; friendly, outgoing personality
Believes in wellness and alternative medicine and has a passion for helping people get well and stay well.
Detail-oriented and willing to learn our high-tech software
Likes to solve problems and propose solutions
Benefits
Compensation:
$22 - $26 per hour, with regular raises for production and production bonuses.
PTO.
Auto-ApplyMedical Office Receptionist
Front desk receptionist job in West Nyack, NY
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $21.00 - $2.00/hour, plus quarterly bonus/incentive potential
Location: 1 Crosfield Avenue, Suite 104 West Nyack, NY 10994
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
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