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The differences between general clerks and control clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a general clerk and a control clerk. Additionally, a control clerk has an average salary of $33,365, which is higher than the $33,254 average annual salary of a general clerk.
The top three skills for a general clerk include customer service, data entry and office procedures. The most important skills for a control clerk are data entry, access database, and office equipment.
| General Clerk | Control Clerk | |
| Yearly salary | $33,254 | $33,365 |
| Hourly rate | $15.99 | $16.04 |
| Growth rate | -5% | -5% |
| Number of jobs | 141,570 | 116,029 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 36% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
General clerks are responsible for a variety of miscellaneous and administrative tasks within an organization. These include answering and transferring calls, sorting and delivering incoming emails, and scheduling appointments. They are also responsible for providing information to clients and staff members, preparing and processing bills and office documents, and performing data entry tasks. General clerks are often employed in almost all industries. This position typically requires a high school diploma and basic knowledge of computer applications such as spreadsheet software and word processing.
Being a control clerk involves a variety of administrative and clerical tasks, including the maintenance of business files, answering phone calls, and running errands. A control clerk's responsibility includes coordination and assistance of project team members to resolve data issues and protocols. Since the job is to keep business efficiency by overseeing the safety and quality of work, a control clerk should have attention to detail, good verbal and written communication skills, and the ability to work individually and to concentrate for long periods.
General clerks and control clerks have different pay scales, as shown below.
| General Clerk | Control Clerk | |
| Average salary | $33,254 | $33,365 |
| Salary range | Between $26,000 And $40,000 | Between $25,000 And $43,000 |
| Highest paying City | Boston, MA | Bellevue, WA |
| Highest paying state | Alaska | Hawaii |
| Best paying company | National Grid plc | UPS |
| Best paying industry | Government | Government |
There are a few differences between a general clerk and a control clerk in terms of educational background:
| General Clerk | Control Clerk | |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 36% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | University of Pennsylvania |
Here are the differences between general clerks' and control clerks' demographics:
| General Clerk | Control Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 33.1% Female, 66.9% | Male, 25.6% Female, 74.4% |
| Race ratio | Black or African American, 11.0% Unknown, 4.9% Hispanic or Latino, 20.1% Asian, 9.2% White, 53.6% American Indian and Alaska Native, 1.2% | Black or African American, 10.7% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 7.9% White, 54.7% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 6% | 6% |