Global operations manager vs senior operations manager

Differences between global operations manager and senior operations manager duties and responsibilities

Global operations manager example responsibilities.

• Manage payroll distribution process ensuring timeliness, accuracy, and confidentiality to protect client's privacy and prevent liability of exposure.
• Design renewal sales and operations KPIs while overhauling SLA program to provide real time qualitative measurement of rep activities.
• Maintain capital expense budget and provide ROI analysis / capacity planning.
• Provide expertise in automate logistics management systems pertaining to supply, maintenance, and transportation.
• Develop cross-channel logistics movements and freight strategies to provide a more cost-effective supply chain management: competitor pricing analysis.
• Prepare and present high level operations reporting of KPIs and metrics including quality and financial performance dashboards to executive management.
Show more

Senior operations manager example responsibilities.

• Organize efforts of team to achieve ACD productivity goals.
• Manage the build-out and daily operations of a network operations center (NOC).
• Manage and coordinate the staff for better inventory and stores management up to the ISO standard.
• Manage existing department service contracts for facilities including cleaning, exterminating, security and HVAC.
• Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
• Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
Show more