Hospital receptionist vs office receptionist

The differences between hospital receptionists and office receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a hospital receptionist and an office receptionist. Additionally, an office receptionist has an average salary of $33,554, which is higher than the $31,183 average annual salary of a hospital receptionist.

The top three skills for a hospital receptionist include patients, front desk and PET. The most important skills for an office receptionist are patients, customer service, and phone calls.

Hospital receptionist vs office receptionist overview

	Hospital Receptionist	Office Receptionist
Yearly salary	$31,183	$33,554
Hourly rate	$14.99	$16.13
Growth rate	-	-
Number of jobs	23,800	80,143
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 36%
Average age	42	42
Years of experience	2	2

Hospital receptionist vs office receptionist salary

Hospital receptionists and office receptionists have different pay scales, as shown below.

	Hospital Receptionist	Office Receptionist
Average salary	$31,183	$33,554
Salary range	Between $25,000 And $37,000	Between $27,000 And $41,000
Highest paying City	-	Minneapolis, MN
Highest paying state	-	Alaska
Best paying company	-	Dairy Farmers of America
Best paying industry	-	Manufacturing

Differences between hospital receptionist and office receptionist education

There are a few differences between a hospital receptionist and an office receptionist in terms of educational background:

	Hospital Receptionist	Office Receptionist
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Hospital receptionist vs office receptionist demographics

Here are the differences between hospital receptionists' and office receptionists' demographics:

	Hospital Receptionist	Office Receptionist
Average age	42	42
Gender ratio	Male, 10.8% Female, 89.2%	Male, 9.5% Female, 90.5%
Race ratio	Black or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 7.0% White, 56.1% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 22.6% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between hospital receptionist and office receptionist duties and responsibilities

Hospital receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Provide administrative support to staff members across a fast-pace medical practice, maintain office operations, and assist patients and guests.
Interact with clients regarding pet care.
Assist both the doctors and clients to assure that the pet's medical needs are meet.
Handle clerical tasks for the hospitals such as answering phones, greeting patients and visitors, record and chart keeping.
Establish accurate accounts for each guest upon check-in according to their requirements and ensure guest paperwork or documentation are filed appropriately.

Office receptionist example responsibilities.

Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
Answer phones, make copies, Microsoft, PowerPoint, scheduling, greet and interact with clients, filing and mailing.
Complete and audit payroll for accuracy.
Process payroll and monthly/quarterly sales tax liabilities.
Stock exam rooms, sterilize instruments and occasionally assist physician with patients.
Provide high-quality customer-service to patients by treating them respectfully and t with discretion.

Hospital receptionist vs office receptionist skills

Common hospital receptionist skills

Patients, 21%
Front Desk, 16%
PET, 14%
Data Entry, 8%
Reservations, 8%
Phone Calls, 6%

Common office receptionist skills

Patients, 20%
Customer Service, 15%
Phone Calls, 12%
Data Entry, 9%
Front Desk, 6%
Appointment Scheduling, 5%

Hospital Receptionist vs. similar jobs

Hospital Receptionist related careers

Hospital Receptionist related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Hospital Receptionist
Hospital Receptionist vs Office Receptionist

Updated January 8, 2025

Browse office and administrative jobs