Hospital unit clerk vs front office assistant

Differences between hospital unit clerk and front office assistant duties and responsibilities

Hospital unit clerk example responsibilities.

• Manage inpatient transfers to rehabilitation and medical facilities, along with preparing and monitoring outpatient billings insurance verification and referrals.
• Make appropriate notations in Meditech system.
• Demonstrate in depth knowledge of health-care ethics and legalities, confidentiality, safety, and professional communication with patients and co-workers.
• Handle patients complaints with professionalism and a positive attitude in fast-pace situations
• Obtain demographics and insurance information primarily dealing with Medicare, Medicaid, and private insurance for patients or potential patients.
• Perform procedures and uses equipment as delegated by license professionals: including blood draws, urethral/intravenous catheters, immobilizers and EKGs.

Front office assistant example responsibilities.

• Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
• Ensure compliance with HIPAA and OSHA regulations to improve customer relations and promote favorable patient/physician interactions.
• Download all transcription for the physicians and mail out letters and patient consults.
• Utilize knowledge of ICD-9 and CPT coding by verifying explanation of benefits render to patient, for insurance purposes.
• Collect co-pays, enter update demographics into EHR/EMR, enter ICD-9 and CPT codes as needed into patient records electronically
• Verify insurance to include commercial and Medicaid.
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