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The differences between information specialists and computer support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information specialist and a computer support specialist. Additionally, an information specialist has an average salary of $69,502, which is higher than the $63,926 average annual salary of a computer support specialist.
The top three skills for an information specialist include patients, data entry and customer service. The most important skills for a computer support specialist are computer support, troubleshoot, and technical support.
| Information Specialist | Computer Support Specialist | |
| Yearly salary | $69,502 | $63,926 |
| Hourly rate | $33.41 | $30.73 |
| Growth rate | 10% | 10% |
| Number of jobs | 121,168 | 114,029 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 51% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An information specialist is responsible for obtaining data through various strategies such as surveys, research, and analysis. It is essential to coordinate with different teams to learn their data needs and utilize them upon gathering. There may also be instances where an information specialist must work with other groups for tasks, such as building databases and networks. Furthermore, it is essential to ensure data integrity, protect their source's identities, adhere to all the company's policies and regulations, and abide by the state law when gathering information.
A Computer Support Specialist is responsible for providing the highest customer service for clients with technical and system issues, resolving network failures, and creating support tickets for IT personnel. Computer Support Specialists utilize various system tools and applications to diagnose end-users network issues and conduct immediate troubleshooting. They also help the IT staff design and improve system features and infrastructures and create instructional manuals for deliverables. A Computer Support Specialist must have excellent technical and communication skills to document customers' requests and identify system solutions.
Information specialists and computer support specialists have different pay scales, as shown below.
| Information Specialist | Computer Support Specialist | |
| Average salary | $69,502 | $63,926 |
| Salary range | Between $40,000 And $118,000 | Between $44,000 And $91,000 |
| Highest paying City | Trenton, NJ | San Francisco, CA |
| Highest paying state | New Jersey | Washington |
| Best paying company | Crowell & Moring | |
| Best paying industry | - | Technology |
There are a few differences between an information specialist and a computer support specialist in terms of educational background:
| Information Specialist | Computer Support Specialist | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 51% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between information specialists' and computer support specialists' demographics:
| Information Specialist | Computer Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 33.9% Female, 66.1% | Male, 80.1% Female, 19.9% |
| Race ratio | Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.3% American Indian and Alaska Native, 0.4% | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 11.2% White, 55.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |