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Information technology instructor vs information technology support manager

The differences between information technology instructors and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an information technology instructor, becoming an information technology support manager takes usually requires 6-8 years. Additionally, an information technology support manager has an average salary of $104,424, which is higher than the $56,240 average annual salary of an information technology instructor.

The top three skills for an information technology instructor include security +, curriculum development and professional development. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Information technology instructor vs information technology support manager overview

Information Technology InstructorInformation Technology Support Manager
Yearly salary$56,240$104,424
Hourly rate$27.04$50.20
Growth rate10%16%
Number of jobs100,188162,131
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 61%
Average age4247
Years of experience28

What does an information technology instructor do?

An information technology instructor specializes in sharing their information technology expertise through classroom instructions. They may teach at vocational schools, high schools, or colleges where they are responsible for developing lesson and coursework plans, organizing activities, conducting tests and examinations, and assisting students in areas that they find difficult. They may also manage computer laboratories and coordinate directly with technicians and other staff. Moreover, an information technology instructor monitors the progress of students, all while maintaining a healthy and safe learning environment for everyone.

What does an information technology support manager do?

Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.

Information technology instructor vs information technology support manager salary

Information technology instructors and information technology support managers have different pay scales, as shown below.

Information Technology InstructorInformation Technology Support Manager
Average salary$56,240$104,424
Salary rangeBetween $42,000 And $73,000Between $76,000 And $142,000
Highest paying CitySan Francisco, CASeattle, WA
Highest paying stateDelawareWashington
Best paying companySan Jose State UniversityClinica Sierra Vista
Best paying industryTechnologyFinance

Differences between information technology instructor and information technology support manager education

There are a few differences between an information technology instructor and an information technology support manager in terms of educational background:

Information Technology InstructorInformation Technology Support Manager
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Information technology instructor vs information technology support manager demographics

Here are the differences between information technology instructors' and information technology support managers' demographics:

Information Technology InstructorInformation Technology Support Manager
Average age4247
Gender ratioMale, 72.9% Female, 27.1%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.1% White, 54.9% American Indian and Alaska Native, 0.4%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between information technology instructor and information technology support manager duties and responsibilities

Information technology instructor example responsibilities.

  • Lead hands-on labs using Cisco switches and routers.
  • Manage computer maintenance database of all laboratories.
  • Provide classroom instruction to students working to achieve certification in Microsoft and Novell technologies.
  • Develop, manage, and implement Linux/Unix base network and end-user security methodologies and practices to protect systems from security threats.
  • Develop web-based user interfaces using JSP, HTML and JavaScript.
  • Design and customize the web forms using CSS, HTML and JavaScript.
  • Show more

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
  • Show more

Information technology instructor vs information technology support manager skills

Common information technology instructor skills
  • Security +, 16%
  • Curriculum Development, 6%
  • Professional Development, 5%
  • Comptia A+, 4%
  • Course Materials, 4%
  • Java, 4%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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