Information technology manager jobs in Beaumont, TX

Keurig Dr Pepper (KDP) is actively seeking a seasoned Senior Director of Infrastructure and Operations responsible for managing, optimizing, and delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise. This includes ensuring the resiliency, availability, efficiency, security, and scalability of all hosting environments, global network, compute services, and storage devices. As a key member of the leadership team this role contributes to the development and execution of the enterprise-wide IT strategy and is responsible for ensuring the Infrastructure and Operations strategy delivers business value. This includes modernizing the IT Infrastructure and formalizing a rigorous technology lifecycle management program, improving the robustness and reliability of network services across a multitude of sites worldwide, and leveraging cloud services and innovative technology solutions. They will also define and implement the operating/staffing model and outcome-based service level agreements with any managed services providers. Key Responsibilities Sets the mission, vision, & strategy for the Infrastructure and Operations function ensuring alignment with business goals & IT objectives. Develops and oversees the budget including planning/forecast accuracy & continuous cost-optimization. Manage cloud infrastructure, including public, private, & hybrid cloud environments as well as the design and implementation of onsite IT infrastructure solutions, including network, servers, and storage. Oversee day-to-day IT operations including system monitoring, performance tuning, and incident/change management to ensure high levels of service availability and problem management to prevent high impact incidents from recurring. Implement and enforce security policies to protect infrastructure from threats and ensure IT infrastructure adheres to and complies with corporate cybersecurity policies and relevant regulatory, data classification/privacy, and industry standards. Monitor and report on system performance, availability, & reliability issues and develop, maintain, & regularly test backup and recovery plans to ensure they work when needed. Manage relationships with vendors and service providers to fully exploit & ensure service delivery aligned with contractual obligations and perform technology lifecycle management to optimize, future proof, and eliminate technical debt of key infrastructure assets. Lead and coach the Infrastructure and Operations team including hiring, training, & performance management and foster continuous improvement & professional development to keep up with technological advancements and help them achieve their career aspirations. Total Rewards: Salary Range: $220,000 - $264,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: Exceptional leadership skills, with the ability to develop and communicate an I&O vision that inspires and motivates staff and aligns with the IT and business strategy Effective influencing and negotiation skills in complex environments where resources required for success may not be in direct control of this role Evangelizing and implementing transformational initiatives where the target state included agile, DevOps, SRE, cloud adoption at scale. Consolidating operations capabilities in large, complex enterprise organizations to deliver improved efficiency, while balancing customer preferences for agility. Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills Ability to identify, analyze, and solve complex technical problems using logical and methodical approaches. Capacity to develop creative solutions and improvements for existing systems and processes, leveraging a deep understanding of engineering principles. Ability to build consensus, make decisions based on many variables, and gain support for major initiatives. Self-starter who self-assesses and solicits feedback from others to improve their performance. Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units Delivery of hybrid working excellence to improve customer and user experiences Developing staff including coaching, mentoring and performance management. Maximizing effectiveness of nearshore / offshore resource models Building cloud management solutions, including software development, integration, and ongoing engineering aspects. Creating self-service mechanisms to streamline infrastructure provisioning and ongoing management Applying AI / ML to solve large data challenges and / or to enhance the customer experience Budget planning and financial management, preferably with showback model Deep understanding of current and emerging I&O technologies and practices, and how other enterprises are employing them Applying I&O capabilities to achieve regulatory or statutory compliance requirements. Establishing and improving DevOps, as well as other working practices (e.g., ITIL). Demonstrated ability to develop and execute a strategic staffing plan that ensures the right people are in the right roles at the right time, and employees are highly engaged and satisfied Leading cloud adoption (at scale), including establishing governance mechanisms, delivering migration projects and modifying I&O's target operating model. Developing governance practices to track and measure the quality of services, and maintain service improvement plans. Third-party management, working closely with sourcing and vendor managers. Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to ****************.

Experience in data center operations People management Planning and tracking the upcoming qualifications Expert in Azure Devops power BI and MS Excel Driving PM planning TRR meetings Coordinate with offshore and Onshore team Coordinate with PM and Lab techs for day to day operations Coordinate with MS qual leads about the progress update bugs qual report etc Creating documents based on the new learnings and sharing with the team Identify and suggest the areas of automation Work with Supply Chain and Capacity Planning teams on planning the qualifications of different components DIMMs HDD SATA SSD M 2 NVMe E1 L and E1 S Review priorities between production and spares to create allocation plans for constrained materials Coordinate with Logistics for packing and shipping the SKU to manufacturer Support lab shipping receiving logistics and manage inventory of equipment and materials Good Communication with Customer and internal teams Planning disaster recovery procedures Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems Manage lab as needed and maintain area in accordance with safety standards Manage and maintain test hardware test racks and test equipment in the lab Server Architecture and debugging the server components Ability to troubleshoot and diagnose servers and technical issues Handson experience with cabling power distribution rack mounting and other data center operations Installing and Configuring Windows Ubuntu and CentOS operating systems ISO VHD using WDSSCCM PXE server and USB Installing maintaining and supporting network equipment including VPN Firewalls routers proxy servers switches WAN accelerators SCCMPXE DNS and DHCP Setup and maintenance of small cluster of Virtual Machine hosts hosting 100 Virtual Machines Training sessions within the team Position is 100 in person during business hours Following customer holiday calendar Procuring network equipment and managing network installation Designing and implementing new network solutions andor improving the efficiency of current networks Configuring firewalls routers and switches to maximize network efficiency and security Maximizing network performance through ongoing monitoring and troubleshooting Arranging scheduled upgrades Investigating faults in the network Updating network equipment CISCO Arista Dell to the latest firmware releases Reporting network status to key stakeholders Implementing disaster recovery procedures PowerShell scripting

Industry: Property & Casualty Insurance Seniority Level: Director About the Role A rapidly growing leader in the property and casualty insurance sector is seeking an accomplished IT Director to lead a transformative period of modernization and innovation. This role will serve as the right hand to the President of the insurance division, directly influencing technology strategy and implementation across both agency and claims operations. With the company's stock performance reaching all-time highs and major growth plans underway, this is a high-impact opportunity to make key decisions that will shape the future of the business. This position will be based in San Antonio, TX, and will involve travel approximately one week per month to Texas to connect with a subsidiary team and gain deep familiarity with core operations. You'll take ownership of infrastructure, compliance, systems selection and integration, and serve as the strategic driver of tech-enabled growth. Key Responsibilities Serve as the primary technology leader for the insurance division, driving day-to-day management and long-term strategy for IT operations. Lead governance, risk, and compliance (GRC) initiatives including SOX and IT General Controls, ensuring strong cybersecurity and audit readiness across platforms. Manage and mentor a growing team of IT professionals, including a manager and data analyst, with plans for future expansion. Spearhead enterprise-level software transitions including RFPs, vendor selection, and phased implementation of a new policy and billing system. Guide change management strategies and user adoption plans for new systems and digital tools. Partner with executive leadership to translate business needs into scalable technical solutions that align with company goals. Oversee performance metrics, departmental KPIs, and vendor relationships to ensure measurable outcomes and delivery of value. Stay ahead of industry trends in insurtech, evaluating and recommending new solutions across digital claims processing, agency systems, and analytics. Actively participate in business continuity planning and disaster recovery strategies. Maintain and enhance information security posture, coordinating with internal and external stakeholders on audits, periodic access reviews, and system risk assessments. Regularly present key technology initiatives and status updates to leadership teams and cross-functional partners. What You Bring 10-15 years of IT leadership experience, including 5+ years in insurance or a compliance-heavy industry. Experience working in a publicly traded organization, with demonstrated success in managing IT compliance, SOX, and GRC frameworks. Hands-on knowledge of insurance systems related to policy issuance, billing, and claims. Familiarity with platforms such as Guidewire, Duck Creek, or similar is a plus. Proven experience managing IT infrastructure, vendor contracts, cybersecurity strategies, and application lifecycle management. Exceptional communication skills, with the ability to interact at all levels from end-users to executives. Ability to travel monthly for in-person engagement and technology support across multiple sites. CISSP certification preferred, or equivalent experience in cybersecurity and compliance. A strategic mindset with the operational follow-through to implement change, lead teams, and deliver results. Bachelor's degree in information technology, Computer Science, or a related field. The Perks Competitive base salary with 10% annual performance bonus Discretionary equity review potential (granted to over 150 employees this past year) Executive-level visibility with an opportunity to lead digital transformation High-growth environment with opportunities for advancement and impact About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

will be onsite 5 days per week in downtown Austin, TX. **Looking for candidates who have experience working with an international organization. Company Overview Our client is a global technology-focused organization with a strong commitment to innovation, operational excellence, and delivering high-quality solutions. The company partners closely with internal teams and external stakeholders to support complex technical environments, drive efficiency, and maintain a modern, scalable IT landscape. As a leader within the organization, you will help enable business growth through the reliable and secure delivery of technology services. Position Summary The Senior Director of IT Operations will oversee enterprise-wide technology operations, ensuring the delivery of reliable, secure, and efficient IT services across multiple U.S. locations. This executive leader will guide teams responsible for infrastructure, network operations, end-user support, operational risk, and employee technology services. The role requires a blend of strategic planning and hands-on operational leadership, with a focus on modernizing systems, improving user experience, and fostering collaboration with global counterparts. Key Responsibilities Leadership & Strategy Develop and execute an IT operations strategy aligned with organizational goals and the broader technology roadmap. Lead cross-functional teams across infrastructure, support services, and operational risk, promoting accountability and high performance. Drive modernization initiatives through automation, cloud adoption, and continuous improvement. Collaborate with executive leadership and global teams to ensure consistent standards and coordinated operations. Infrastructure & Network Operations Oversee the design, implementation, and management of enterprise infrastructure, including data centers, cloud environments, network architecture, and collaboration platforms. Ensure high availability, performance, and scalability to support evolving business needs. Manage vendor relationships and strategic partners to ensure cost-effective and high-quality service delivery. Employee Technology Services & Support Deliver high-quality end-user support and employee technology services across the U.S. region. Enhance user satisfaction through self-service capabilities, knowledge management, and process improvements. Maintain a strong focus on communication, responsiveness, and service excellence. Risk, Compliance & Security Operations Partner with security, compliance, and legal teams to ensure alignment with regulatory requirements and internal policies. Oversee operational risk management, business continuity, and disaster recovery programs. Cultivate a culture of proactive risk awareness and responsible data stewardship across IT operations. Financial & Operational Management Develop and manage IT operations budgets, forecasts, and strategic investment plans. Define and track KPIs to measure service delivery, performance, and operational improvement. Optimize cost structures through smart sourcing, lifecycle management, and operational efficiencies. Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (Master's preferred). 12+ years of progressive IT experience, with at least 5 years in senior leadership overseeing IT operations or infrastructure. Demonstrated experience managing managers or directors and building strong, scalable teams. Proven success leading IT operations in a complex technical environment, ideally within a global organization. Deep knowledge of hybrid cloud infrastructures, networking, enterprise support operations, and modern IT service management practices. Experience with ITIL or similar service management frameworks. Excellent communication, leadership, and stakeholder management skills. Ability to work effectively across cultures and time zones. #TECHIND

We're Hiring: Information Management Coordinator (Second Shift) Are you an experienced IT professional ready to take on a hands-on role in a fast-paced manufacturing environment? Join our team and help drive operational excellence through smart tech solutions and infrastructure support. What You'll Do Manage server installations, upgrades, and performance. Troubleshoot end-user systems and support shop floor technology. Monitor network security and ensure compliance with IT policies. Lead disaster recovery planning and implementation. Collaborate with external service providers and support ISO initiatives. Maintain IT inventory and align assets with financial records. What We're Looking For Degree in Computer Science, Networking, or related field. 3+ years of IT administration experience (automotive industry a plus). Experience in international environments preferred. Fluent in English; Spanish, French, or German is a plus. Strong skills in process excellence, customer commitment, and communication. Why Join Us? Global exposure in a tech-forward environment. Career growth opportunities. Direct impact on production and operations. Collaborative, high-performance culture. Work Environment On your feet throughout the shift; lift up to 50 lbs. Frequent movement: bending, twisting, climbing. Facility is not climate-controlled - hot summers, cold winters. Moderate noise levels; fast-paced production deadlines. Flexibility and independence required.

We are ERock! Enchanted Rock is a leader and innovator of Electrical Resiliency-As-A-Service. Our advanced dual-purpose microgrids protect companies, critical infrastructure, and communities from unexpected power outages, ensuring business continuity and civic durability. Enchanted Rock's dual-purpose microgrids use natural gas and renewable natural gas (RNG) to drive the nation's most dependable microgrids - all while producing significantly lower to zero carbon emissions than traditional diesel backup generators. Enchanted Rock solutions provide 24/7/365 monitoring, optimization, and forecasts to enable worry-free, reliable power for businesses. The Enchanted Rock solution brings together patented technologies, advanced dual-purpose microgrid designs and integrated end-to-end services. The Power is On and we keep it on. What you'll do… The Senior IT Infrastructure Manager will serve as a highly technical leader responsible for the end-to-end management, reliability, and performance of the company's IT and OT infrastructure, systems operations, and critical technology services. This role will drive the architectural direction and execution of technology initiatives across hybrid IT/OT environments while ensuring operational excellence, cybersecurity resilience, and regulatory compliance in alignment with the company's strategic objectives. This is a person who thrives in the weeds, someone who enjoys digging into infrastructure, troubleshooting complex issues and setting an example as the teams resident "IT nerd". You'll make an impact by: Technical Leadership Developing and executing a comprehensive IT/OT strategy aligned with future business objectives. Partnering with senior leadership to identify and implement technology solutions that will drive business growth and operational excellence. Technology Management & Operations Overseeing the full lifecycle of IT/OT infrastructure and systems, including enterprise and field networks, servers, databases, M365, SCADA, NOC, and cloud environments. Ensuring the reliability, availability, scalability, and security of critical systems essential to business continuity. Leading disaster recovery, backup, and system resilience initiatives to minimize downtime and enhance business continuity. Compliance and Security Partnering with cybersecurity leadership to develop and enforce technology policies and frameworks that will ensure compliance with NERC CIP and other regulatory standards. Supporting ongoing security assessments and audits by providing infrastructure and operational expertise to identify and mitigate risk. Project Management Leading complex infrastructure and systems projects, including modernization, integration, and digital transformation initiatives. Ensuring projects meet defined scope, budget, schedule, and quality objectives while preserving operational stability. Budget and Resource Management Developing and managing IT/OT budgets to ensure efficient and cost-effective allocation of resources. Overseeing procurement, installation, and maintenance of hardware, software, and infrastructure. Team Development Building and developing a high-performing, cross-functional IT/OT team through mentorship, training, and career development. Setting clear performance objectives, conducting regular reviews, and supporting professional growth and technical excellence. You'll sweep us off our feet if you: Demonstrate proven expertise in cloud platforms (Azure) with experience in hybrid cloud architectures and migrations. Have successfully led large-scale infrastructure modernization projects or digital transformation initiatives. Bring experience with enterprise networking technologies, including SD-WAN, network segmentation, and OT network security. Have some hands-on experience with Industrial Control Systems including SCADA systems, PLCs DCSs in critical infrastructure environments. Possess deep knowledge of Microsoft 365 ecosystem including advanced SharePoint, Teams, and Power Platform implementations. Have experience with Infrastructure as Code (IaC) tools and DevOps methodologies applied to infrastructure management. Have worked in the energy, utilities, or critical infrastructure sectors with understanding of operational requirements and regulatory landscapes around NERC Critical Infrastructure Protection (NERC CIP) and North America's bulk electric system. What you'll need: Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent experience. Minimum 10 years of progressive technology leadership experience in IT/OT operations, with recent senior management responsibility within the last 2-3 years. Deep knowledge of technology infrastructure, systems, and applications across IT/OT environments Strong budgeting and financial management skills with the ability to prioritize resources cost-effectively. Experience in strategic planning, execution, and project management Exceptional leadership, communication, and interpersonal skills Strong organizational abilities and attention to detail Ability to thrive in a fast-paced, rapidly changing environment. Experience with North American Electric Reliability Corporation (NERC) standards and compliance requirements Physical requirements and working conditions: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 20 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. Position requires ability to work under pressure and maintain tight deadlines. Your Rewards! Medical, Dental, Vision, and Prescription Drug Insurance Company-Paid Life Insurance Disability Insurance Paid Family Leave Flexible Spending Account (FSA) Health Savings Account (HSA) Wellness Programs and Incentives 401(k) Retirement Plan & Company Match Paid Time Off - Sick & Vacation Time Paid Holidays Hybrid Work Schedule! Cool Open-Office Concept Do you have what it takes to join the Enchanted Rock team? Send us your resume today. Be yourself and keep it useful, funny, and cool! The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Enchanted Rock, we embrace diversity, including all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of “The Team” which includes “Mutual Respect, Openness, and Honesty.”

The Finance Application Analyst plans, implements, and enhances finance systems with a primary focus on SAP FICO. Partnering with internal stakeholders and vendors, this role translates business requirements into functional specifications, configures SAP solutions, and supports end users through training and change management. The analyst also ensures system reliability, performance, and security through proactive monitoring and best practice governance. General Job Duties and Responsibilities: Finance System Planning & Implementation: Lead/participate in roadmap, fit gap, and deployment activities; coordinate with internal teams and vendors for on time delivery. Solution Design & Configuration: Configure and enhance GL, AP, AR, AA, Cost/Profit Center accounting, and related integrations per current design and business requirements. Requirements & Specifications: Elicit and analyze business needs; create functional specs (incl. integrations, reports, forms, and controls); collaborate with developers on build, test, and release. Testing & Cutover: Define test scenarios/scripts, support UAT, manage defect triage, and assist with data migration and cutover planning. Support & Training: Provide tier2/3 support, knowledge articles, and end-user training for new implementations or changes. Reliability, Performance & Security: Monitor jobs/interfaces, data integrity, and access controls; partner with IT security/compliance on audit readiness and best practices (e.g., SOX related controls where applicable). Documentation & Governance: Maintain configuration documentation, process flows, and change logs; follow change management procedures and SDLC standards. Cross Functional Collaboration: Work with Finance, Accounting, Procurement, and IT to optimize processes and resolve issues; align deliverables with close cycles and reporting deadlines. Continuous Improvement: Identify automation and analytics opportunities (e.g., Fiori, workflow, dashboards) to improve accuracy, cycle time, and user experience. Other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field preferred, or equivalent work experience in SAP FICO implementation. Minimum 5 years of relevant hands-on SAP FICO implementation (design, configuration, testing, deployment, and support) experience, preferably in a eMobility, consumer electronics, or powersports. Strong understanding of core finance processes: chart of accounts, invoicing, payments, vendor management, period close, and compliance. Ability to manage multiple assignments in a fast-paced environment; strong troubleshooting and stakeholder communication. Experience with SAP S/4HANA (Fiori), CO‑PA, tax and bank integrations, and IDoc/Interface troubleshooting is highly preferred. Exposure to adjacent SAP modules (MM/SD) and basic ABAP debugging for issue isolation is a plus. Experience with SOX controls, security/role design, and audit support is a plus. Familiarity with project tools (e.g., JIRA/Azure DevOps) and process mapping (e.g., Visio/BPMN) is a plus. Bilingual in English and Mandarin is a plus. Physical Demands: This role is primarily office-based and involves prolonged periods of computer work, frequent virtual meetings, and regular collaboration across departments and vendors. Occasional off-hours support may be required during cutovers, month end activities, or critical releases. Light lifting of laptops or documents (up to 25 pounds) and occasional travel for workshops or go lives may be necessary. Specific vision abilities required for this job include close vision, color vision, and the ability to adjust focus. EEO Statement: Segway Inc. is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

Duration: Direct Hire/FTE Salary: $100,000-135,000 Must-Haves: Bachelor's degree in IT/Engineering or equivalent experience 7+ years enterprise networking (LAN/WAN/WiFi, routing/switching, firewalls) 3+ years leadership or senior technical lead experience Vendor management experience Corporate voice/contact center experience (Genesys preferred) Segmented networks; OT/SCADA experience strongly preferred Day-to-Day: We're looking for a Network & Voice Manager who can lead a team and own the architecture and operations of enterprise network and voice systems. This person will ensure connectivity and security across offices, partners, customers, and field operations, while driving improvements through automation and modern tools (including generative AI). What You'll Manage: Enterprise Networking: Branch LAN/WAN/WiFi, Internet circuits, carriers, cellular partners Security & Access: Firewalls, VPNs, segmentation, secure remote access, cloud-delivered security Cloud Networking: Azure and other cloud environments Voice Systems: Microsoft Teams telephony, Genesys contact center (SIP, routing, QoS) Partner Connectivity: B2B tunnels, third-party integrations Specialized Networks: IoT and OT/SCADA (segmented and monitored)

IT Support Technician Job Type: Contractor Pay Rate: $25/hour We are seeking a skilled IT Support Technician to provide technical assistance, installation, maintenance, and troubleshooting for computer hardware, software, telecommunications equipment, and related systems. This role plays a critical part in ensuring all technology resources are fully functional, compliant, and optimized for business operations. Key Responsibilities Technical Support & Installation: Receive, install, and configure PC hardware and peripherals, including monitors, keyboards, printers, disk drives, and related equipment. Install, configure, and update approved software packages such as operating systems, productivity tools, and company applications. Troubleshooting & Repair Coordination: Perform advanced hardware and software troubleshooting-both in person and remotely-using a strong understanding of system operations. Install, troubleshoot, and coordinate repairs for barcode readers and associated devices. Coordinate repairs with manufacturers or suppliers, ensuring warranty policies are followed. Systems & Equipment Management: Dismantle and relocate hardware setups; reconnect systems to newly installed cabling and confirm proper functionality. Support telecommunications and network equipment, including video conferencing tools. Oversee daily system operations such as user account creation, hardware installation, system diagnostics, resolving issues, maintaining file servers, and performing backups. Inventory & Compliance: Maintain accurate inventory records for PCs, peripherals, and telephone equipment. Manage the software library and ensure compliance with licensing and copyright regulations. Safety & Additional Duties: Follow all safety protocols and promptly report unsafe conditions or practices. Perform other duties and special projects as needed.

***We are unable to sponsor for this permanent full-time W2 role*** is bonus eligible*** Prestigious Financial Company is currently seeking a Principal IT Governance Analyst. Candidate will be responsible for the development, implementation and oversight of programs within IT. Ensures the overall effectiveness and adherence to the governance framework and ongoing evaluation of IT's internal control environment. Responsibilities: Partner cross-functionally to analyze control data and drive continuous improvement in IT delivery processes and control frameworks Develop sophisticated dashboards and analytical reports that demonstrate control adherence and highlight strategic improvement opportunities Spearhead the development of key performance indicators (KPIs), key risk indicators (KRIs), and advanced metrics to empower IT leadership decision-making Design and implement standardized communication templates and executive-level presentation materials that effectively convey complex technical information Create comprehensive reports for senior and executive management that drive informed decision-making and strategic planning Serve as a trusted advisor to stakeholders on control-related matters, providing clear guidance and recommendations Lead multifaceted projects involving multiple systems, ensuring alignment with governance frameworks and regulatory requirements Perform comprehensive gap analyses between existing controls and regulatory requirements, mapping processes to industry standards Establish and maintain continuous monitoring frameworks to ensure ongoing compliance and control effectiveness Provide subject matter expertise across various IT process domains Collaborate closely with compliance and internal audit teams to ensure alignment of IT controls with regulatory expectations Support remediation activities for identified findings, working with key IT stakeholders to implement effective solutions Serve as a governance liaison during regulatory examinations and audit engagements Identify and recommend emerging technologies and tools that enhance efficiency, quality, and security across IT systems Anticipate emerging risks and proactively develop mitigation strategies Lead special IT projects as needed to address organizational priorities Apply strategic thinking to complex technical challenges, supporting teams in developing innovative solutions Perform other duties as assigned that align with organizational objectives and department needs Qualifications: [Required] Strong analytical and data reporting skills [Required] Ability to work across multiple levels of management [Required] Able to succeed in fast-paced environment with frequent changes [Required] Comfortable communicating with both technical and non-technical audiences [Required] Takes the initiative to research, learn and deliver; anticipates the play [Required] Humble, collaborative, and focused on making sure the entire team succeeds [Required] Excellent oral and written communication skills [Required] Working knowledge and experience of IT control frameworks and industry standards such as ITIL, COBIT, NIST Cybersecurity Framework (CSF), or similar industry-accepted standards and the principles embedded within them [Required] Excel [Required] PowerPoint [Required] Dashboard reporting tools (e.g. Tableau and JIRA) [Preferred] Experience with Security and DevOps tools [Preferred] Integrated GRC management solutions such as Archer Education and/or Experience: [Required] BS degree in Computer Science, similar technical field, or equivalent practical experience [Required] 10+ years of work experience [Preferred] Work experience in the capital markets or information technology industry

Information Technology Instructor - San Antonio Campus Hallmark University Hallmark University is seeking a passionate and experienced Information Technology Instructor to join our dynamic and growing programs at our San Antonio, TX campus. Our faculty and staff are committed to producing graduates who are the preferred choice in the IT industry. This role is ideal for professionals who are eager to mentor students and deliver hands-on instruction in IT hardware, software, and cybersecurity. Key Responsibilities: Deliver on-site instruction using provided syllabus, equipment, and materials Assess student progress through testing and support outside of class Submit grades and complete required duties on time Serve as a mentor and uphold compliance standards Participate in campus initiatives and the Hallmark Character Program Perform other duties as assigned Qualifications: Ph.D. or Doctoral degree in an IT-related field (e.g., Computer Science, Information Systems, AI, Data Science) Minimum 4 years of professional experience At least 3 years of hands-on experience in networking, systems, or cybersecurity Certifications such as A+, CCNA, Security+, CEH, CISSP, or MCSE preferred Strong presentation, communication, and mentoring skills Prior teaching experience at the post-secondary level is a plus About Hallmark University: Hallmark University is a nonprofit institution offering degrees in Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing. We are committed to excellence in education and character development.

We are seeking dedicated and skilled IT Support Technicians to join our 2nd and 3rd shift support teams. These roles are critical in ensuring 24/7 support coverage for our clients and internal operations. As part of our Managed Services team, you will provide responsive, high-quality technical support to resolve issues quickly and maintain customer satisfaction. The Role We are seeking dedicated and skilled IT Support Technicians to join our after-hours support teams. These roles are critical in ensuring 24/7 support coverage for our clients and internal operations. As part of our Managed Services team, you will provide responsive, high-quality technical support to resolve issues quickly and maintain customer satisfaction. Hours will be: Rotating schedule Shift A: Mon 7:00 pm - 7:00 AM, Tue 7:00 pm -7:00 AM, Sat 7:00 AM - 7:00 pm Shift B: Wed 7:00 pm - 7:00 AM, Thu 7:00 pm -7:00 AM, Sun 7:00 AM - 7:00 pm Shift C: Fri 7:00 pm - 7:00 AM, Sat 7:00 pm - 7:00 AM, Sun 7:00 pm - 7:00 AM Role will be hiring for a December 2025/January 2026 start date Key Responsibilities Serve as the first point of contact for all incoming technical support requests (phone, email, or ticketing system). Diagnose, troubleshoot, and resolve hardware, software, and network issues. Escalate complex problems to higher-tier support teams as necessary. Monitor systems, networks, and alerts proactively to identify and address potential issues before they escalate. Document all support interactions, troubleshooting steps, and resolutions in the ticketing system. Provide excellent customer service while maintaining professionalism under pressure. Support onboarding of new users, including setting up accounts, access, and hardware. Follow standard operating procedures (SOPs), service-level agreements (SLAs), and escalation protocols. Participate in shift turnover to ensure smooth knowledge transfer between teams. Knowledge, Skills, and Abilities Required 1-2 years of experience in IT support, helpdesk, or related role. Strong troubleshooting skills in Windows/Mac OS, Office 365, and common business applications. Basic understanding of networking (DNS, DHCP, TCP/IP, VPN). Excellent verbal and written communication skills. Ability to work independently with minimal supervision during off-hours. Preferred: Experience in a Managed Service Provider (MSP) environment. Certifications such as CompTIA A+, Network+, or Microsoft certifications. Familiarity with RMM tools, ticketing systems, and remote desktop solutions. Education & Experience BA/BS degree, preferably in Business Administration or a related field. MBA/MS preferred but not required. 5 years of experience in project management (MSP or IT services experience highly desirable). PMP, CAPM, or ITIL certification a plus. Benefits Competitive salary based on experience and qualifications. Health, vision, and dental benefits. Performance-based incentives and generous bonus opportunities. Full on-the-job training & support. Fun, collaborative working environment and culture. Excellent opportunities for career advancement.

We are currently seeking a Senior Analyst for Oracle eBusiness Systems, release R12.2.10. This person will work effectively under minimal supervision and provide Technical support for developing and supporting customizations and extensions covering modules in Finance or Oracle Projects. This position will support our business users, participate in all relevant changes management activities, and overall service delivery and customer satisfaction. This will require interaction with core business users and the need to work as a team member of a large Oracle support team. Responsibilities include, but are not limited to: Provides technical development and support for Oracle eBusiness Systems Modules. Collaborates with customers to ascertain system specifications and business/technical requirements to create spec documents that meet their needs. Responsible for completion of all required Change Management tasks and relevant SOX control requirements (if applicable). Utilize industry accepted project management principles, methodologies, tools, and best practices throughout the project life cycle. Acquire and utilizes business knowledge by taking advantage of available resources (internet, books, periodicals, classes/workshops, conferences, etc.) to develop and deliver business expertise solutions. Tracking deliverable and provide reporting to management as needed. Willing to travel up to10%. The successful candidate will have the following qualifications: Bachelor of Science degree from a 4-year accredited university, or 10 years of related industry or technical experience is required. At least 5 years of experience working with Oracle eBusiness Modules. Must have experience with Oracle Projects (Project Accounting, Project Billing and Project Cost Management) and its integrations within EBS - Inventory, Enterprise Asset Management, Oracle Time and Labor, Fixed Assets and Accounts Payable modules. 5+ years of experience with SQL, PL/SQL & BI Publisher reporting and Oracle Workflow Builder. 5+ years of experience with the backend table structures for Oracle and eBusiness system module is required. Experience in Oracle Database 19C, or a higher version, is required. 3+ years of programming experience in Oracle Apex is desirable. Experience on personalizations and extensions in Oracle Applications Framework is preferred. Experience working in a multi-developer, team environment is preferred. Top daily priorities/responsibilities: Remediating and validating EBS application extensions and customizations in the areas of Finance or Projects. Working with Oracle Support to find a solution that is feasible and acceptable to implement. Collaborating with IT Teams and business department personnel to complete EBS upgrade from Release 12.2.10 to 12.2.15 Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Role- Network Administrator We are seeking an experienced Network Administrator to support and maintain our Palo Alto SASE/SD-WAN solution with Prisma Access and Cisco Meraki switches and access points. This is a Hybrid onsite role (3 days per week) focused on ensuring network health, responding to performance issues, and managing upgrade schedules for critical network infrastructure. Essential Duties and Responsibilities Network Health Monitoring & Response Monitor Palo Alto Strata Cloud Manager dashboards for SD-WAN and Prisma Access performance. Track Meraki dashboard for switch and AP health. Respond promptly to alerts indicating performance outside tolerance or outages. Perform root cause analysis and escalate issues as needed. Incident Management Troubleshoot connectivity issues across SASE, SD-WAN, and Meraki environments. Coordinate with internal teams and vendors for resolution. Document incidents and corrective actions in ServiceNow or equivalent ticketing system. Upgrade & Patch Management Maintain a schedule of firmware and software updates for Palo Alto and Meraki devices. Validate compatibility and perform upgrades during approved maintenance windows. Communicate upgrade status and timelines to stakeholders. Configuration & Administration Manage network policies, routing, and QoS settings in Palo Alto Strata Cloud Manager. Administer Meraki switches and APs, including VLAN configuration and SSID management. Ensure compliance with security standards and best practices. Reporting & Documentation Produce weekly and monthly health reports for leadership. Maintain accurate documentation of network topology, configurations, and change logs. Track SLA adherence and provide performance metrics. Collaboration & Continuous Improvement Work closely with cybersecurity and IT teams to align network operations with security policies. Recommend optimizations for network performance and reliability. Required Skills & Qualifications Hands-on experience with Palo Alto Strata Cloud Manager, Prisma Access, and SD-WAN. Proficiency in Cisco Meraki dashboard administration (switches and APs). Strong troubleshooting skills for WAN, LAN, and wireless networks. Familiarity with NAT-T, IPsec tunnels, and cloud-delivered security. Knowledge of firmware lifecycle management and upgrade best practices. Excellent documentation and communication skills. Preferred Certifications Palo Alto Networks Certified Network Security Engineer (PCNSE) or equivalent. Cisco Meraki CMNA or CCNA. ITIL Foundation (for change management and incident handling) Thanks & Regards, Gufran Ahmad MARVEL InfoTech, Inc. Desk: ************ Ext 105 Fax: ************ Email: ************************* ********************** MBE - NMSDC - NYNJ

Greetings from Photon!! Who are we? Photon has emerged as one of the world's largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. For a brief 1 minute video about us, you can check ***************************** We are seeking a Senior IT System Analyst with advanced Product analyst experience to play a critical role in building and enhancing a complex Investment Platform. This position is ideal for a client-focused, strategic thinker with deep analytical skills who thrives at the intersection of business operations, data, and product innovation. Your role will blend leadership and planning expertise with a passion for delivering results. This role requires a self-starter who can champion collaboration and cultivate close partnerships with business stakeholders and development teams to help craft and implement solutions across both client (front-end) and server-side (back-end) technologies. Key Expertise and Experience 10+ years of Systems Analysis experience. Demonstrated expertise in interviewing and extracting high-quality business requirements from stakeholders using the Agile/Scrum methodology. Ownership and execution of requirements analysis sessions to elicit business needs and translate them into clear, relevant system requirements. Anticipating, discovering through ongoing interaction with, and prioritizing client/partner needs to serve as their voice and guide Engineering Leaders and Technology teams. Excellent analytical, reporting, and problem-solving skills, including strong judgment, issue management, and root cause analysis techniques. Excellent interpersonal, relationship management, and facilitation skills. Demonstrated ability to effectively balance ** multiple tasks and priorities** in a fast-paced environment. Excellent verbal and written communication skills with keen attention to detail. Experience with Alternative Investments, Digital Assets, Private Market, or Liquid Alternatives is preferred. Required Skills and Background Bachelor's degree with 10+ years of experience as a product analyst, business analyst, or similar role in a digital or operational transformation environment, focused on customer or internal-facing solutions. Strong understanding of operations workflows and processes, preferably within financial services or another regulated industry. Ability to translate technical requirements and operational processes into intuitive, actionable product requirements. Demonstrated experience in informing product strategy and delivery, including opportunity identification, solution design, and collaborating with technology teams for implementation. Proficient with collaboration and planning tools such as JIRA, Confluence, Miro, or other analytics and product management platforms. Proficient with Agile development methodologies and working with cross-functional product teams, engineering teams, and business stakeholders. Strong communicator with proven stakeholder management and storytelling skills; effectively conveys technical and business concepts verbally and in writing, using data and visualizations. A resourceful problem-solver who can identify issues, explore potential solutions, and define the next course of action. Ability to facilitate challenging conversations with business stakeholders through strong presentation skills, using data and analysis to influence decision-making outcomes. Experience with and understanding of SQL, relational databases, and data models, and fluency with API contracts is preferred.

Must Have Technical/Functional Skills: Strong knowledge in Switching technologies - Tenant, VRFs, BDs, EPGs, VXLAN, STP, Trunking, Ether channel, HSRP, VRRP, LACP, PaGP, BGP, OSPF, MP-BGP Switching Models Nexus 9K, 7K, 5K, 2K, VPC, FEX, VDC, Cisco VSS, VPC, Cisco Catalyst 6800, 6500, 4500, 3800, 3500 2900 with stacking. Deep understanding of Internet Protocol (IP) addressing and Variable Length Subnet Mask (VLSM). Extensive experience on designing and implementing Cisco ACI, SDA (Software-Defined Access), DNAC with Data Center Networking Technologies and Cloud Solutions. Strong experience with Monitoring and Alerting Tools: Cisco APIC/ACI, Nexus Dashboard, Cisco DNAC, Cisco ISE, PagerDuty, Nagios & Thousand Eyes. CCNP Certified (Routing & Switching) & Higher Strong knowledge on Cisco Data Center with ACI environment (Single/Multi Pod) Expert Knowledge of LAN switching technologies: STP, Trunking, Ether channel and good understanding of high availability fundamentals (HSRP and VRRP) Good understanding of Local Area Network (LAN) switching technologies including ACI, APIC, VXLAN, fabric path, SDA, DNAC, ISE, Spanning Tree, Virtual LAN (VLAN), and VLAN Trunking Protocol (VTP) concepts. Good hands-on experience on the load balancing concepts like - LACP, PaGP Strong hands-on work experience with Cisco Nexus 9K, 7K, 5K, 2K devices, Cisco Catalyst 9K, 3K & 4K series. Experience in designing, deploying, and troubleshooting VSS, VDC, VPC, OTV, Fabric path, FCoE and multi-tenancy in the datacenter. Deep understanding of Internet Protocol (IP) addressing and Variable Length Subnet Mask (VLSM). Good understanding of DHCP, DNS - Hands-on experience & troubleshooting knowledge on Infoblox. Troubleshooting network link/device hardware/configuration issues, isolating the problem, fixing the problem Install, configure, and support large-scale production and corporate network infrastructure including routers, switches, console servers and equipment. Schedule and perform network maintenance, repair, and upgrade tasks as needed while limiting the impact on the production network. Very strong Layer 2 & 3 Networking skills solid BGP, IPV4, IPv6, Change management. Troubleshooting the routing protocols like BGP, EIGRP, Static and OSPF and work with the ISPs and internal teams to resolve the issues. Experience working on CoS, QoS, WRED and related quality of service parameters. Working knowledge on MPLS, Metro Ethernet and Hub & Spoke concepts Roles & Responsibilities: Provide operations support for Enterprise LAN, Security, Data Center, and Campus Network platforms across North America locations. Installing, configuring, and supporting network equipment including Switches & Routers using APIC & DNAC tool. Configuration and Operational support experience with Cisco ACI - Spine-leaf switches, APIC and APIC-EM controller, Nexus switches. Resolve connectivity problems between applications, EPGs, and external networks. Diagnose routing, contracts, and endpoint learning issues. Maintain external connections (L3Out, firewalls, load balancers) and Apply micro segmentation and policy rules. Add or update ACI objects (tenants, VRFs, bridge domains, EPGs, contracts). Deep understanding of network orchestration and automation using Cisco ACI/APIC, SDA & DNAC with ISE integration. Procuring network equipment and managing subcontractors involved with network installation. Configuring routing and switching to maximize network efficiency and security. Supervise and or performing site installs, maintenance, upgrades or software enhancements to support the network infrastructure needs. Plan and execute APIC and switch firmware upgrades. Function as a point of escalation for operational entities regarding regular or complex issues. Maximizing network performance through ongoing monitoring and troubleshooting Investigating faults in the network Resolve incidents/problems/Changes according to established procedures. Work on Service improvement activities and completing it within the target dates. Explore & Support automation where possible. Work closely with customer, Infrastructure teams and vendors such as Cisco. Reporting network status to key stakeholders Base Salary Range: $80,000 - $110,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off : Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

F5 Network Load Balancer Engineer Multiple Locations | Full-Time Onsite (5 Days/Week) | 1-Year Contract | Available Locations Columbus, OH Alpharetta, GA Marietta, GA Kansas City, MO Berkeley Heights, NJ Omaha, NE Frisco/Dallas, TX Denver, CO About the Role We're seeking an expert-level F5 Network Load Balancer Engineer to join a dynamic infrastructure team responsible for designing, implementing, and maintaining enterprise-grade load balancing solutions across multiple data centers and cloud environments. This is NOT a role for general network engineers with basic F5 exposure. We need F5 specialists who architect complex load balancing solutions, not just configure devices. This hands-on technical role requires deep expertise in F5 BIG-IP platforms and comprehensive understanding of network architecture, DNS, DHCP, and IPAM solutions. You'll design complex load balancing architectures that support business-critical applications, provide fourth-level escalation support, and collaborate with network, cloud, and engineering teams across the enterprise. Responsibilities Configure, maintain, and optimize F5 BIG-IP Load Balancers ensuring high availability and performance Design complex load balancing solutions for multi-cloud and data center environments Design and engineer DNS-based Global Server Load Balancing (GSLB) solutions for disaster recovery Design and engineer local application load balancing solutions including health monitoring, persistence, and SSL offloading Maintain and optimize DDI platforms (Infoblox, BlueCat, Nokia VitalQIP, or NS1) Implement, upgrade, and install new load balancing equipment following change management procedures Provide fourth-level escalation support for complex load balancing troubleshooting Track network performance metrics and deploy proactive solutions Conduct network architecture analysis and implement engineering solutions Collaborate with application teams, security teams, and infrastructure groups Qualifications Must-Have Experience 5+ years hands-on experience configuring and managing F5 BIG-IP platforms in enterprise environments Expert-level knowledge of F5 modules: LTM (Local Traffic Manager), GTM (Global Traffic Manager), APM, and ASM Proven experience designing and engineering DNS, DHCP, and IPAM (DDI) solutions at enterprise scale Hands-on experience with DDI platforms: Infoblox, BlueCat, Nokia VitalQIP, or NS1 (REQUIRED) Deep understanding of DNS-based Global Server Load Balancing (GSLB) design and implementation Extensive experience with local application load balancing (health checks, persistence methods, traffic management) Strong experience with alternative load balancing solutions (Avi Networks/VMware NSX ALB or Citrix NetScaler) Required Skills Comprehensive knowledge of WAN/LAN network management and optimization Thorough understanding of network devices (switches, routers, firewalls) and protocols Strong grasp of network architecture: OSI model, TCP/IP, routing protocols, network security Proven ability to design complex load balancing solutions for cloud and hybrid environments Experience implementing high-availability configurations and disaster recovery architectures Advanced troubleshooting skills for complex network and application delivery issues Strong understanding of SSL/TLS protocols, certificate management, and encryption Experience with change management processes and documentation standards Preferred Skills F5 certifications (F5 Certified BIG-IP Administrator, F5 Certified Technology Specialist) Infoblox or BlueCat certifications Experience with automation and scripting (Python, Ansible, Terraform) Knowledge of iRules and Traffic Management Shell (TMSH) scripting Cloud load balancing services experience (AWS ELB/ALB, Azure Load Balancer, GCP) Familiarity with containerization and Kubernetes ingress controllers Experience with APM tools (Dynatrace, AppDynamics, New Relic) Understanding of DevOps practices and CI/CD pipeline integration Experience with WAF and DDoS mitigation technologies Background in financial services, healthcare, or regulated industries ITIL processes and incident/problem management frameworks Education Bachelor's degree in Computer Science, Information Technology, Network Engineering, or related technical field preferred. Equivalent professional experience in network engineering and load balancing will be considered. Pay range and compensation package Contract Duration: 1-year contract with potential for extension based on performance Work Arrangement: Full-time onsite (5 days/week) at assigned location Direct W2 hire only - No C2C arrangements or third-party vendors Equal Opportunity Statement We're looking for F5 specialists who can design enterprise GSLB solutions, write iRules, and architect complex load balancing infrastructures. If this describes your expertise, we want to hear from you. Keywords F5 Load Balancer | F5 BIG-IP | LTM | GTM | APM | ASM | Network Engineer | Load Balancing | Infoblox | BlueCat | DDI | DNS | DHCP | IPAM | GSLB | Application Delivery | Network Infrastructure | Columbus OH | Alpharetta GA | Marietta GA | Kansas City MO | Berkeley Heights NJ | Omaha NE | Frisco TX | Dallas TX | Denver CO

Base Comp: 120-180K base (Flexible Compensation) We're hiring an Network Security & IT Systems Engineer for a Fort Worth-based private investment firm. This role combines hands-on systems administration, network & security engineering, and strategic problem-solving, with a focus on clear communication across technical and non-technical teams. You'll join a small, collaborative group that values initiative, ownership, and creativity. If you're technically sharp and eager to make an impact in a fast-paced environment, we'd love to hear from you. Responsibilities: Design, maintain, and troubleshoot LAN/WAN, VPN, wireless networks, and Windows-based server environments; lead infrastructure projects including storage, virtualization, and automation. Develop scripts to streamline tasks, manage endpoint protection, disaster recovery, backups, and access controls to ensure system integrity. Exploring and integrating AI solutions into workflows and infrastructure. Skills & Experience Required: Targeting 2-5+ years of related hands-on experience Bachelors Degree with 3.25+ GPA Operating in a Windows-based environment - Microsoft Azure, Office 365, SharePoint Familiar with Cisco, PowerShell, SQL, Azure Open AI If joining us sounds like where your next chapter career-wise begins, apply today! Please apply through the advert and feel free to email me directly at for any specific questions regarding the role.

OPENS: 08/11/2025 CLOSES: Until Filled JOB TITLE: IT Technician REPORTS TO: Director of IT DEPT. / SCHOOL: Academic / Bob Hope School / Port Arthur Middle School WAGE / HOUR STATUS: Non-Exempt/Full Time Primary Purpose Respond to requests for help involving software, computer hardware and peripherals. Perform installation and maintenance on computer equipment and software applications throughout the district. Support technology use by providing training on hardware and software as required. Qualifications Education/Certification Minimum - High school diploma or GED Preferred - Associate or higher degree or equivalent work experience in related field. Special Knowledge/Skills * Broad Knowledge of computer hardware and software applications. * Knowledge of various operating systems. * Knowledge of software used in education industry, word processing, spreadsheet, database, etc. * Knowledge of computer workstation setup and installation. * Ability to detect and resolve technical or technology related problems. * Ability to provide one or one, or group training to support technology users. Excellent organizational, communications, and interpersonal skills. Experience One-year work experience installing, maintaining, repairing and supporting computer hardware, software and peripherals Major Responsibilities and Duties Technical Support * Process and prioritize technology related work orders. * Evaluate costs and make recommendations on technology related repairs. * Arrange for contract repairs for work that cannot be performed by district staff. * Work cooperatively with end-users to detect and resolve hardware / software issues. * Communicate with software and hardware vendors to resolve end-user problems. * Communicate with Network Administrator to detect and resolve end-user problems with internally developed applications and database management. Installation * Install and upgrade computers and peripherals throughout the district. * Relocate computer hardware, peripherals, and equipment as needed. * Install and configure software as needed. * Assist with the installation, maintenance, troubleshooting, and repair of network equipment. Equipment Repair and Maintenance * Diagnose and repair equipment, including computers and peripherals. * Perform preventive maintenance on equipment, including computers and peripherals. * Maintain accurate updated records of work performed, materials used, and time required to perform repairs and maintenance. Safety * Operate tools and equipment according to prescribed safety procedures. * Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying. * Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately. Other * Respond to after-hours emergencies as needed. * Comply with policies established by federal and state law, State Board of Education rule, and local board policy. * Other duties as assigned. Working Conditions Equipment Used Hand tools and test instruments for electronic repairs and cable installations. Personal computers and peripherals. Mental Demands/Physical Demands/Environmental Factors Physical Demands/Environmental Factors: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Frequent standing, stooping, bending, twisting, kneeling, pushing, pulling, reaching, minor lifting and sitting on floor. * Frequent use of small hand tools and electronic test equipment. * Frequent districtwide travel. * Prolonged use of computer and telephone, repetitive hand motions. * Occasional prolonged and irregular hours. * May have exposure to biological hazards. * Occasional moderate lifting. * May be required to be on-call 24 hours a day. This has been reviewed to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the District reserves the right to change this job description and/or assign tasks for the employee to perform, as the District may deem appropriate. ABOUT BOB HOPE SCHOOL Bob Hope School is a growing open-enrollment public charter school (non-profit) providing parents a choice in their child's education. Bob Hope Elementary is a Montessori / Dual-Language campus. Instruction is conducted in a two-way immersion program, where teachers fluent in English teach ELA and those fluent in Spanish teach SLA and are supported by teacher aides with a strong command of both languages. Campuses are located in Port Arthur, Beaumont, and Baytown, Texas. The Hughen Center, Inc. is the charter holder of Bob Hope School. Bob Hope School provides equal employment opportunity for all applicants and employees. As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.