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  • Infra Delivery Manager II, DC Operations, DCC Communities

    Amazon Data Services, Inc. 4.7company rating

    Information technology manager job in Canton, MS

    The Infrastructure Delivery team is looking for a Manager to join our expanding Infrastructure Operations team. The Infrastructure Delivery Manager manages the implementation and delivery of inbound capacity and equipment. If you would like to use people skills and technical knowledge and apply them to delivering on-time, defect-free service, we'd like to meet you. Your work will help to create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. Travel: Extensive travel will be required in 2024, but will be limited in 2025 and beyond. Key job responsibilities The Infra Delivery Manager will: - Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation. - Manage inbound capacity from receiving through deployment stages - Manage the installation network and cabling infrastructure in a data center environment - Guide, train and educate staff on the best practices related to all service owner issues - Manage tasks and deliverables across small to large-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Provide weekly report to the data center manager - Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Drive compliance to Amazon performance management requirements A day in the life The Infra Delivery Manager - Manage the daily operations for installing and delivering network equipment and related infrastructures; driving low voltage structured cabling across the Amazon data center platform - Oversee their development and growth of their team - Tracking budgets, providing strategic direction and proposing technical solutions - Solve problems at their root and step back to understand the broader context - Installing and delivering our network equipment and related infrastructures to improve effectiveness through process innovation About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- An engineering degree or equivalent with 5+ years of relevant engineering or manufacturing operations experience, of which 2+ years in a people management experience, building & managing technical teams. - Proven ability in driving and managing metrics/KPI's with a high degree of organization and detail-orientation - Sound knowledge of Microsoft Suite ( MS Words, Excel, Project Visio and Power point) and Auto CAD) - Incident and Vendor management experience with Security and Health & Safety awareness PREFERRED QUALIFICATIONS- 6+ years in a data center technology role - Experience with building physical data center such as copper/fiber cabling - Experience developing operational metrics to drive efficiencies - Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment - Experience with lean methodologies and Six-Sigma or similar qualification Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,900/year in our lowest geographic market up to $216,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $96.9k-216.8k yearly 1d ago
  • Plant IT Manager

    Comprehensive Logistics 4.3company rating

    Information technology manager job in Spring Hill, TN

    Experience high-performance, customer-centric inbound-to-manufacturing logistics, powered by cutting-edge technology. Comprehensive Logistics (CLI) is expanding, and we need driven Plant IT Manager like you! Especially if you thrive in: · Fast-paced, innovative technology base environment · Opportunities to grow and make an impact · Be part of the CLI team that values team members Apply today and fuel the momentum! POSITION RESPONSIBILITIES: CLI is seeking an ambitious, professional individual to perform business analyses and requirements gathering and implementation, support, documentation, and training of end users on using the CLI Proprietary Sequencing / WMS / Order Management Enterprise Systems, Specializing in Automotive JIT / JIS Sequencing system which supports RF scanning with integration into ERP (order management, accounting, and other supply chain applications). The individual will interface with internal and external departments. POSITION REQUIREMENTS: Bachelor's Degree in Computer Science, Information Systems or related field preferred. Minimum 5 years WMS experience in customer support, implementations, project management, system configurations. Minimum 5 years Sequencing / WMS / Order Management experience with Proprietary WMS and or other commercial WMS Systems. Prior Lead or Management experience of a small team MS SQL experience a plus. Schedule/ Shift: Day Shift 6am -2:30pm Location: Onsite Spring Hill, TN Travel Requirements: None Over Time: N/A Benefits/Perks: Benefits: Medical, dental, vision, life insurance, 401K match, & PTO Career development: Opportunity for advancement Training: Comprehensive training to fuel your growth and success! About The Company Built for precision. Engineered for the future. When ultimate precision and operational reliability are non-negotiable, CLI delivers. As the most advanced 3PL partner in the industry, we integrate cutting-edge technology, machine learning, and process-driven execution to optimize workflows, eliminate inefficiencies, and ensure flawless delivery. More than a logistics provider, CLI is a true embedded partner - ensuring your supply chain moves with unmatched quality, speed, and control. Comprehensive Logistics is committed to creating a diverse environment and is proud to be an equal opportunity employer. WORK ENVIRONMENT: Office / Plant environment and working remote with all the necessary equipment and supplies needed to ensure success. Extensive computer work required. Comprehensive Logistics Inc. (CLI) is committed to creating a diverse environment and is proud to be an equal opportunity employer.
    $90k-133k yearly est. 13h ago
  • Assistant It Manager

    Brunel

    Information technology manager job in Little Rock, AR

    Our client, one of the largest welded line pipe manufacturers in North America, is looking for an Assistant IT Manager to be part of a dynamic and fast-paced environment, supporting mission-critical systems that enable world-class manufacturin g and operational excellence. Role Overview The Assistant IT Manager will support the IT Manager in overseeing the IT infrastructure and services. The role will involve leading a small help desk team, ensuring smooth IT operations, supporting networ king and system administration, managing SAP-related activities, and contributing to IT management. This ition requires strong technical expertise, hands-on leadership, and the ability to collaborate across departments to ensure reliable, secure, and efficient IT services. Key Responsibilities IT Operations & Networ king • Manage, monitor, and troubleshoot the company's IT s, servers, and systems to ensure high availability and performance. • Maintain LAN/WAN infrastructure, firewalls, VPNs, switches, and routers. • Ensure proper data backup, recovery, and cybersecurity measures are in place. Help Desk & User Support • Supervise and mentor a small help desk team, ensuring timely resolution of user issues and support tickets. • Develop standard operating procedures (SOPs) for common IT issues and train the team accordingly. • Escalate complex issues and coordinate resolution with vendors or higher-level IT support. SAP & Business Applications • Provide first-line support for SAP users, coordinating with SAP consultants for issue resolution. • Assist in user access management, reporting, and troubleshooting within SAP modules. • Support integration of IT systems with SAP for smoother business operations. Management • Assist in planning and execution of IT s such as system upgrades, enhancements, cybersecurity initiatives, and SAP rollouts. • Coordinate cross-functional teams, track milestones, and ensure timely completion. • Prepare documentation and provide regular updates to the IT Manager and leadership team. Compliance & Documentation • Ensure IT policies, data security, and compliance standards are implemented and maintained. • Maintain updated documentation of IT assets, processes, and diagrams. • Support audits by providing necessary IT-related information and reports. Qualifications & Experience • Bachelor's degree in Information Technology, Computer Science, or related field. • 5-7 years of professional IT experience, with at least 2 years in a supervisory or lead role. • Strong knowledge of IT networ king (LAN/WAN, firewalls, VPN, Cisco/HP switches, etc.). • Hands-on experience managing IT help desk/support teams. • Familiarity with SAP (user support, troubleshooting, and integration). • Exure to IT management methodologies (Agile, Waterfall, etc.). • Knowledge of IT security standards and compliance practices. Key Skills & Competencies • Leadership and team management skills with a collaborative approach. • Strong problem-solving and troubleshooting abilities. • Ability to manage multiple s and priorities simultaneously. • Excellent communication and interpersonal skills. • High integrity, attention to detail, and a proactive attitude.
    $69k-98k yearly est. 1d ago
  • Director of Information Technology

    The Bolton Group 4.7company rating

    Information technology manager job in Chattanooga, TN

    ***ONSITE, CHATTANOOGA, TN*** The Director of Information Technology will provide strategic leadership and direction for our client's global IT function. This role ensures that technology systems, infrastructure, and applications - including the enterprise-wide QAD ERP platform - effectively support business operations, growth, and innovation. The Director of IT will oversee IT governance, cybersecurity, digital transformation, and enterprise architecture while fostering a culture of accountability and continuous improvement. WHAT YOU'LL DO: Strategic Planning & Leadership Develop and implement IT strategies aligned with the company's business objectives Provide executive-level guidance on technology investments and priorities Evaluate strategic options for the use of technology to generate competitive advantage ERP & Business Systems Management Lead the deployment, optimization, and ongoing support of QAD ERP across manufacturing, supply chain, finance, and customer service functions. Ensure ERP integration with other enterprise applications and data systems Invest in workflow improvements Technology Operations Oversee IT infrastructure, networks, cloud services, and cybersecurity programs Establish IT policies, standards, and procedures to ensure compliance and risk mitigation Manage cost of IT hardware, software, networks and infrastructure suite, and drive for efficiency. Innovation, AI & Digital Transformation Drive initiatives in automation, analytics, and A/I to enhance operational efficiency Champion Industry 4.0 practices and digital innovation across the organization. Leadership & Team Development Direct and mentor IT staff of 3 direct reports and team of 10 Evaluate talent and drive to build a high-performing team Promote collaboration and knowledge-sharing across the company's departments. WHO YOU ARE: Bachelor's degree in Information Technology, Computer Science, or related field required; MBA or advanced degree preferred. Minimum of 15 years of progressive IT leadership experience, including experience in a leadership role (Director IT, VP IT, CIO, or equivalent). - must have worked a PE environment and understands the pace and fluidity of a PE environment. Mandatory expertise in QAD ERP: implementation, customization, and enterprise-wide management. Strong background in IT infrastructure, cybersecurity, cloud platforms, and enterprise applications Demonstrated success in leading digital transformation initiatives Excellent communication, negotiation, and stakeholder management skills Experience in merger and acquisition activity, private equity preferred Thought leader in information technology in a manufacturing setting to drive value Ability to work independently and take ownership with strong sense of urgency Hands on approach - must understand the technology and be willing and able to “roll up sleeves” to execute as well as to direct others Continuous improvement mindset with attention to detail and accuracy Ability to work well under deadlines and deliver results on time Ability to manage a global IT organization
    $103k-149k yearly est. 13h ago
  • IT Support Technician

    Ariento

    Information technology manager job in Franklin, TN

    This is an on-site in person position; candidates must be able to commute or willing to relocate to the area. Salary: $50,000.00 - $70,000.00 per year Ariento, Inc. is seeking multiple Support Technicians to join our newly established Nashville team! Technicians provide enterprise-level assistance to our customers, diagnose, and troubleshoot technical issues, answer queries and provide solutions. Key Responsibilities Provide technical support via phone, emails, chat and text using Zendesk ticket platform Serve as the first point of contact for customers seeking assistance Responsible providing accurate and professional resolution on all supported issues promptly, within SLAs Systematically troubleshoot technical issues to narrow down cause and provide solutions Explain technical issues/concepts to non-technical customers Escalate problems as needed or when required Serve as subject matter expert for Ariento's products and services and advise customers when they have questions or recommendations is warranted Record, track, and document the helpdesk ticket problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution Ask customer targeted questions to quickly understand the root of the problem Prioritize and manage several open issues at one time Follow up with clients to their issues are fully resolved after troubleshooting Provide excellent customer service as measured by NPS and CSAT Provide input for the product team on the development of new product features Document knowledge base articles to ensure repeatable best practice support efforts Work with end users and vendors to resolve issues. Contribute knowledge of trending and/or major issues. Participate in cross training sessions, both leading and learning. Accurately and efficiently document support issues and resolutions in the ticketing system. Contribute to conversations with the leadership team around process development/improvement for support strategies. Other duties as assigned. Required Qualifications Associates or bachelor's degree in IT related field or equivalent combination of related education, training, and experience 1 year of Help Desk experience (Preferred) Ability to commute to the Franklin, TN office. Ability to systematically diagnose and troubleshoot technical problems Excellent oral and written communication skills Strong attention to detail Strong customer service skills and experience in customer service type job Preferred Skills & Certifications Experience with Microsoft 365 administration Job Type: Full-time Work Location: In-person in the Franklin, TN office. Benefits: 401(k) Paid time off Health insurance Optional Dental and Vision insurance Compensation Package: Profit sharing Annual pay
    $50k-70k yearly 1d ago
  • Senior Technical Operations Validation Specialist

    Usantibiotics

    Information technology manager job in Bristol, TN

    The Senior Technical Operations Validation Specialist is the subject matter expert (SME) for various types of technical responsibilities which are within the scope and oversight of the pharmaceutical quality unit, encompassing validation of processes, equipment, facilities, cleaning procedures, and computerized systems; commercial support, and research and development support as needed. Establishes that all computerized systems are functioning as intended and designed. Ensures that all written procedures and practices are in place for computerized systems and serves as primary support for QC and Technical Support laboratories for analytical method development, problem solving and validation in addition to leading equipment validation. ROLES & RESPONSIBILITIES: Create validation protocols for processes, equipment (IQ, OQ, and PQ), cleaning procedures, facilities, and computerized systems. Serves as system administrator and technical SME responsible for ensuring systems are qualified and functioning as intended, process flow of tasks are well designed and efficient, and systems are compliant with regulatory and corporate standards for data integrity and purpose, thus ensuring adequate quality systems and respective written procedures and practices are in place for these computerized systems for the lifecycle, (e.g., change control, validation, coding standards, training, problem reporting, hardware, software and interface operations, system security, electronic records/electronic signatures, audit trail processes, data integrity, etc.). Primary technical support for QC laboratories for analytical method development, problem-solving, and validation in addition to leading equipment validation (IQ, OQ, and PQ). Configure and test software such as Quality Control Laboratory Information Management System (LIMS), Chromatography Data System (CDS) and other QC computerized systems, maximizing the potential functionality of such systems. Prepare and compile data to analyze test information to determine process or equipment operating efficiency or to diagnose malfunctions and write technical papers or reports or prepare standards and specifications for processes, facilities, products or tests. Studies chemical compounds and uses research to support the development of products or processes. Subject Matter Expert (SME) for supporting risk assessments for any product quality inquiries, calculations of formulation content, and/or supports the assessment of any potentially applicable emerging risks as may be identified within the pharmaceutical industry. Liaises with laboratory section managers and other QC personnel, IT and service providers to support questions, resolve problems and provide training as needed. Support technical documentation for CMC supplements, Annual Reports, Annual Product Reviews to assist Quality and Regulatory Affairs with maintaining product registrations as needed or requested. Assists with evaluation and implementation and validation of identified software for new applications or for replacement. Perform other ancillary data management tasks and support performance of any system interfaces as needed. Immediately notify lab personnel of any operational challenges or hardware/software system failures so laboratory personnel can take appropriate action. Set up/ modify product specfications, test methods, calculations per methods and perform test runs in LIMS and SAP as needed per the change control task lists (using appropriate environments for development, testing and production (when proven and approved). Recommends improvements, ideas or changes to methods and operations as appropriate for cGMP compliance, efficiency, cost and performance. Assists with technical writing, e.g., revision of analytical procedures, equipment related SOPs, and results summaries as required, content of drug product registrations, investigations, CAPAs, risk assessments, etc. Assists with and carries out other departmental duties as deemed appropriate by Manager to meet the goals, business objectives, and production plans. Keeps current with technical and professional literature and compendia, attending technical discussions, and training opportunities as applicable and beneficial. Encourages safety first in work practices via guidance from training sessions, chemical hygiene plan, Safety Data Sheets (SDSs), and other technical literature and resources. Perform statistical analysis of laboratory and process data to support Annual Product Reviews and Continued Process Verification programs. QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS: BS/BA degree in a STEM field; MS or Ph.D. preferred Experience writing validation protocols covering a range of areas relevant to pharmaceutical manufacturing (minimum 5 years) Experience with database management and computer coding, LIMS, or other related software systems and analytical experience in pharmaceutical industry preferred or related technical scientific work experience Experience with analytical techniques, test methodology, method development, method validation calibration and reporting for data integrity in a CGMP/FDA regulated industry. Knowledge of pharmaceutical solid oral dosage form manufacturing processes Strong knowledge of current Good Manufacturing Practices KNOWLEDGE, SKILLS, AND ABILITIES: Technical writing, including validation protocols, risk assessments, and SOPs in a FDA-regulated environment Problem solving skills Ability to perform independent research to provide scientific and technical justification for proposed procedures, processes, or products Data analysis skills, including statistical analysis of process and laboratory data for statistical process control and other applications Strong computer skills, including word processing, spreadsheets, and application software ACCOUNTABILITY: Scientific theory and analytical methodology and pharmaceutical laboratory practices for accuracy and reliability. Excellent attention to detail and problem-solving skills. Ability to train well and communicate necessary principles and details to others. Appropriate interpersonal (team work) and leadership skills. Strong verbal communication skills and technical writing skills. Ability to recognize possible compliance, technical, or safety-related issues, prioritize and decide appropriate course of action. Ability to suggest appropriate corrective and/or preventive action(s) and execute implementation. Ability to work in a multi-disciplinary team environment and support objectives of the site organization. Demonstrated ability to make good decisions and function independently. COMPLEXITY: Must be knowledgeable of system configuration, operation and validation in order to assure identification of any system compliance issues and be able to respond and minimize system disruptions. Must have knowledge of analytical methodologies and instrumentation and laboratory operations in order to maintain effective computerized systems and problem-solving support to assure proper data treatment, calculations, input of acceptance criteria and other configuration, etc., in LIMS and CDS, etc., to ensure data integrity and the most efficient ways of working. Must be able to multitask and manage multiple projects per established priorities. Must be able to clearly communicate problems and/or objectives with Technical Support, consulting personnel and service providers. Advanced computer skills. SAP experience and related laboratory software experience preferred in addition to the ability to troubleshoot hardware and software configuration issues and to maximize potential of computerized systems. Must have recent relevant experience with regulatory expectations for appropriate data analysis and treatment and use of statistics and other tools for trending and root cause analysis and process improvement. Ability to assess product formulations for content and quality when any potential risk assessments may be indicated. REQUIRED KNOWLEDGE: Laboratory testing of pharmaceuticals Pharmaceutical manufacturing processes and procedures Computerized systems cGMPs, including post-marketing requirements (e.g., pharmacovigilance) TRAVEL REQUIREMENTS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
    $58k-77k yearly est. 13h ago
  • IT Site Administrator

    Butterball 4.4company rating

    Information technology manager job in Ozark, AR

    Responsible for overseeing and maintaining the information technology infrastructure at a specific site or location within the organization and providing support remotely to other facilities when needed. Responsible for the day-to-day IT operations, providing technical support to end-users, ensuring network and system reliability, and coordinating with central IT teams to align on and implement IT policies and procedures. Key Responsibilities • Monitors and maintains site-specific infrastructure including servers, workstations, network equipment, and other hardware (i.e., switches, routers, access points, new hire equipment, etc.). • Troubleshoots and resolves IT related problems reported by team members. Solves moderately complex problems utilizing resources, pre-defined solutions, good judgment, and expertise. • Serves as the site's point of contact for IT related emergencies and participates in disaster recovery planning. • Conducts hardware and software inventory management for the site. Collaborates with IT vendors for procurement, maintenance, and support of IT equipment and services. • Installs, configures, upgrades, repairs, and troubleshoots operating systems, software applications, and hardware components. Coordinates equipment replacement when necessary. • Efficiently oversees the IT service desk ticketing system, delivering excellent customer service through timely, courteous, and diligent responses and status updates on all service requests. • Provides technical support to end-users, addressing hardware and software issues promptly. Assists users in understanding and adhering to IT policies and best practices. • Enforces and ensures compliance with relevant regulations, industry standards, and IT security policies and procedures. • Ensures the security and integrity of data through data management practices and system updates. • Collaborates with the central IT team to implement network and system improvements. Utilizes technical expertise to enhance IT system efficiency across the organization. • Develops and helps standardize and document solutions to IT issues. Ensures proper documentation for all IT systems, configurations, and procedures. • Prepares reports on IT activities and incidents as required. Minimum Qualifications (Educations & Experience) • High school diploma, GED, or equivalent • 3+ years or relevant experience or the knowledge, skills, and abilities to succeed in the role Knowledge, Skills, and Abilities Butterball Core Competencies Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies: • Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs. • Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity. • Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead. • Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen. • Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate. Essential Knowledge, Skills, and Abilities • Strong written and verbal communication and interpersonal skills • Ability to create and maintain strong rapport with internal and external partners • Detail-oriented with the capabilities of handling multiple priorities, tasks, and projects simultaneously • Critical thinking, investigatory, and problem-solving abilities • Solid business acumen with the ability to comprehend how IT influences various facets of the organization • Firm knowledge of best practices in IT administration, Microsoft O365 products/services and ManageEngine • Proven record of effectively utilizing IT incident ticketing systems to handle and prioritize requests • Strong knowledge of computer hardware, operating systems, and software applications • Proficient with Microsoft Suites (Teams, Word, Excel, PowerPoint, Outlook, etc.), network protocols, systems security, and troubleshooting • Skilled in diverse types of computer hardware, software, peripherals and components, networking protocols and communications Preferred Knowledge, Skills, and Abilities • Associates or Bachelors in related field • CompTIA A+ Certification • Experience with ticketing systems such as SolarWinds Service Desk, ServiceNow, Zendesk, or Jira Service Management Physical Demands • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions & Travel Requirements • Work will be performed in a variety of conditions including a climate-controlled office environment(s) and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. • The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. • Occasional travel may be required. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
    $65k-83k yearly est. 4d ago
  • Sr. Manager of Network Engineering

    Premier Staffing Partners 3.6company rating

    Information technology manager job in Knoxville, TN

    Sr Manager of Network Engineering (Hybrid) Direct hire position with full company benefits + bonus. Candidates must reside in the Knoxville, TN area or be willing to relocate if offered the position. The Senior Manager of Network Engineering leads the strategy and day-to-day operations of an enterprise network environment. This role manages network leaders and engineers to deliver a secure, scalable, and high-performing network that supports business growth and operational resilience. The ideal candidate blends deep technical expertise with strong people leadership and cross-functional collaboration in a hybrid work environment. Key Responsibilities Define and execute the enterprise network strategy, roadmap, and standards Lead, mentor, and develop distributed and hybrid network teams Ensure network availability, performance, security, and compliance Partner with Cloud, Security, Infrastructure, and Application teams to deliver integrated solutions Oversee network project intake, prioritization, resource planning, and budgets Drive automation, standardization, and continuous improvement initiatives Present network strategies and key initiatives to senior leadership Monitor industry trends to guide network modernization efforts Qualifications Bachelor's degree in Computer Science, Information Technology, or equivalent experience 10+ years of network engineering experience, including 5+ years in leadership Experience managing enterprise networks across LAN/WAN, Wi-Fi, SD-WAN, and cloud Proven ability to lead cross-functional initiatives without direct authority Strong written, verbal, and stakeholder communication skills Must-Have Skills Technical: Enterprise routing and switching (Cisco, Aruba, or equivalent) Wireless networking (Aruba, Meraki, or similar) SD-WAN and hybrid cloud networking (AWS/Azure connectivity) Network security technologies (firewalls, VPN, NAC, Zero Trust concepts) Network monitoring and observability tools (SolarWinds, Datadog, Splunk) Automation and Infrastructure-as-Code fundamentals (Python, Terraform) Leadership: Proven experience leading and developing high-performing, distributed teams Strong strategic planning and execution capabilities Budget, vendor, and portfolio management experience
    $87k-112k yearly est. 4d ago
  • Network Engineering Manager

    Patriot Talent Solutions

    Information technology manager job in Knoxville, TN

    Knoxville, TN | Network Engineering Manager | Full-time The Senior Manager of Network Engineering is responsible for defining and executing the strategic direction and day-to-day operations of the company s enterprise network. This role provides leadership and oversight to the Network Manager, Network Team Lead, and Network Architect, ensuring a cohesive, scalable, and forward-looking approach to network design, performance, and security. The ideal candidate is a strategic, execution-oriented leader with deep operational expertise in network engineering. They will drive innovation while maintaining operational excellence, ensuring that the company s network infrastructure enables the business s growth and resilience. Success in this role depends on fostering strong partnerships across Enterprise Technology Operations, Security, and other Technology teams to deliver integrated, reliable, and secure solutions. Responsibilities: Team Development: Provide mentorship and coaching to network leaders and engineers, fostering professional growth, accountability, and high performance. Oversee network operations to ensure high availability, performance, and compliance with internal and regulatory standards. Partner effectively with Security, Infrastructure, Cloud, and Application teams to deliver end-to-end technology solutions. Working with the Portfolio team, Manage project intake, prioritization, and execution across network initiatives, including budget management, resource planning, metrics, and reporting. Champion automation, standardization, and process optimization to increase network efficiency and reliability. Present strategies, roadmaps, and key initiatives to executive leadership and stakeholders; build alignment across teams through clear, persuasive communication. Stay informed on industry trends, emerging technologies, and best practices to guide the company s network modernization and transformation roadmap. Develop and execute a comprehensive enterprise network strategy aligned with the company s technology and business goals. Qualifications: Bachelor s degree in Computer Science, Information Technology, a related field, or equivalent experience. 10+ years of progressive experience in network engineering, including 5+ years in a leadership role within a large, complex enterprise environment. Proven success leading distributed network teams across multiple domains (LAN/WAN, Wi-Fi, VoIP, SD-WAN, Cloud Networking, etc.). Demonstrated ability to lead complex cross-functional initiatives without direct authority. Strong organizational navigation skills; adept at influencing senior leaders and peers. Excellent written, verbal, and presentation skills with the ability to communicate complex technical concepts to business stakeholders. Deep technical understanding of enterprise networking technologies, including routing, switching, firewalls, VPNs, unified communications, and network performance monitoring. Experience developing and enforcing network policies, procedures, and standards in alignment with cybersecurity and compliance requirements. High integrity, discretion, and sound judgment when handling sensitive information. Comfortable operating in dynamic environments, balancing long-term strategy with immediate operational needs. Skills & Competencies: Leadership & Management Proven ability to lead and develop high-performing, distributed technical teams. Skilled at balancing strategic planning with tactical execution. Strong mentoring and coaching mindset; invests in people growth and capability building. Experienced in managing through ambiguity and influencing without direct authority. Technical Expertise: Advanced knowledge of enterprise networking; Core Routing & Switching (Cisco, Aruba, etc.) Wireless Infrastructure (Aruba, Meraki, or equivalent) SD-WAN / Cloud Networking (Azure/AWS integrations, Prisma SD-WAN, or equivalent) Network Security (Firewalls, VPN, NAC, segmentation, Zero Trust) Voice & Unified Communications (Cisco UC, Teams Voice, etc.) Network Monitoring & Observability (SolarWinds, Datadog, Splunk, or similar) Understanding of automation and Infrastructure-as-Code (Python, Terraform, etc.) for network configuration and provisioning. Working knowledge of cloud networking architecture and hybrid connectivity (ExpressRoute, Direct Connect, VPN/Transit gateways). "Equal Opportunity Employer/Veterans/Disabled"
    $91k-130k yearly est. 4d ago
  • IT Support Technician

    Technology Company 4.4company rating

    Information technology manager job in La Vergne, TN

    Duration: 12 Months Contract Pay rate: $30/hr. on w2 without benefits Shift times - Second shift hours: 4:30 pm - 1:00 am - OT: 4:30 pm - 2:30 am Third Shift is M-F; 12.00 am to 07.00am Job Description: Our customer is seeking skilled NVIDIA server support technicians to join its team. You will install, configure, maintain, and troubleshoot NVIDIA servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware support, specifically with NVIDIA products, and a passion for working in a fast-paced, dynamic environment. Key Responsibilities:Server Installation & Configuration: Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Required Skills and Qualifications:Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience. Proven experience working with NVIDIA servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Familiarity with server operating systems (Linux, Windows Server) and server management tools. Experience with server virtualization, data center management, and cloud-based environments. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Excellent troubleshooting and problem-solving skills with attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel. Preferred Qualifications:Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure. Additional Information: Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly. Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities. The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises. The ideal candidate must demonstrate a high level of professionalism and have a positive and outgoing attitude. They should also be collaborative and thrive in a team-oriented environment
    $30 hourly 3d ago
  • IT Analyst

    Visionaire Partners 4.1company rating

    Information technology manager job in Shelbyville, TN

    This is a 3 month contract opportunity with a leading global organization based in Atlanta, GA. There is potential to extend. Candidates have the opportunity to work from home 2 days per week! Successful candidates have a high level of initiative and thrive in a fast paced, enterprise environment. REQUIRED SKILLS: Associate's or Bachelor's degree in Information Technology, Business Administration, Supply Chain Management, or a related field. 1-3 years of experience (internships or part-time roles acceptable) in IT operations, procurement, inventory control, or asset lifecycle management. Basic understanding of IT hardware and software lifecycles, including procurement, deployment, maintenance, and retirement. PREFERRED SKILLS: CompTIA A+ or IT Fundamentals+ (for hardware/software foundations). ITIL Foundation certification. ServiceNow Certified System Administrator (CSA) or basic platform training. SAM/HAM practitioner courses from IAITAM (CHAMP, CSAM) or equivalent. Must be authorized to work in the US. Sponsorships are not available. Details
    $66k-90k yearly est. 4d ago
  • Senior Infrastructure Project Manager

    Motion Recruitment 4.5company rating

    Information technology manager job in Memphis, TN

    No 3rd party candidates - Contract to permanent opportunity Great opportunity to work on a Data Center for AI buildout. This is a ocntract to permanent role. Seeking a highly experienced Technical Project Manager to lead complex, large-scale data center initiatives in partnership with xAI. The ideal candidate will bring over 10 years of project management experience, with strong expertise in data center environments and a proven ability to drive projects across technical teams. This individual will bridge the gap between technical subject matter experts and executive stakeholders, ensuring projects are delivered on time, within scope, and aligned with organizational objectives. Required Skills & Experience ·10+ years of experience in project management, with significant exposure to data center or infrastructure environments. Strong understanding of technical concepts within data centers (e.g., networking, compute, storage, hardware lifecycle, AI infrastructure). Experience managing Agile projects and working with Agile teams. Demonstrated ability to manage large-scale, complex, multi-stakeholder projects. Excellent communication, leadership, and organizational skills. Desired Skills & Experience ·Experience in AI-focused data center environments. ACP or PMP certification. Additional project management or technical certifications (e.g., PRINCE2, ITIL, SAFe). What You Will Be Doing Lead end-to-end project management for data center initiatives, from planning and execution through delivery and post-implementation review. Coordinate cross-functional teams, including engineering, operations, and vendor partners, to ensure seamless execution of deliverables. Understand technical concepts at a deep enough level to communicate effectively with engineers (e.g., networking, servers, storage, power, cooling) without needing to perform hands-on configuration. Manage project schedules, budgets, risks, and dependencies, providing regular updates to stakeholders. Apply Agile methodologies to foster collaboration, adaptability, and iterative progress across technical workstreams.
    $76k-111k yearly est. 13h ago
  • IT Support Technician

    PCS Managed Services

    Information technology manager job in Memphis, TN

    2-5 years of Help Desk experience REQUIRED. (please don't apply if don't meet this requirement) Previous MSP experience a plus! · Are you looking for a company that values its employees and its culture? · Do you enjoy technical troubleshooting and problem solving? · Do you want to surround yourself with passionate, knowledgeable IT experts? · Are you a strong communicator who thrives when helping others? This could be a good fit for you - and for us! PCS Managed Services, LLC is a Managed IT services provider serving the Memphis and Mid-South area. We are looking for the right person to fill the role of Tier1 IT Support Technician. Essential Duties and Responsibilities: The IT Technician position is a key contributor in the success of managing our client's IT environment. Your primary responsibility is to diagnose, resolve and document support tickets. As a member of our support team, a Tier 1 Support Technician is part of a robust team, who work together to apply the right expertise to every request while exceeding customer expectations on delivering a superior service experience. We strive to provide first contact resolution in Tier1 so our customers can get back to what's important to them and their customers. Knowledge, Skills, and/or Abilities Required: · 2+ years as IT Support Specialist, direct end-user support is required · Keen ability to troubleshoot IT issues and dedication follow an issue all the way to resolution · Excellent written and verbal communication with team members and customers · A willingness and commitment to learn new things and grow new skill sets · Ability to work on multiple priorities and/or projects simultaneously · Ability to work with little supervision · Organized, detail oriented and self-motivated. · Take ownership and be accountable for solving support tickets · Ability to fulfill night and weekend shifts as part of our on-call rotation · Ability to resolve 10-20 daily tickets on average Required Technical Skills: · Advanced knowledge and competency of all Microsoft Workstation Operating Systems and Applications · Intermediate knowledge in managing Microsoft Server Operating Systems and Networks · General knowledge managing firewalls, layer 2/3 switches, access points and other networking devices · Administration of Microsoft Office 365 email, applications, Azure AD and InTune · Knowledge or Microsoft Active Directory and Group Policy · Experience working with computer peripherals, such as printers and scanners · Strong understanding of hardware, software, and network troubleshooting · Experience with VPN technologies; configuring, supporting, and troubleshooting · Strong understanding of DHCP and DNS configuration and management Nice Skills to Haves: · Previous MSP (Managed Service Provider) experience · Experience working with PSA and RMM tools, such as ConnectWise, Autotask, Kaseya · Advanced knowledge of Azure AD, SharePoint, MDM, MFA · Virtual Environment Management (VMWare, Hyper-V, Hyper-Converged) · Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365 · Continued education: Associate or Bachelor degree in MIS or Computer Science Company Benefits Position is Full-Time, salaried and includes these great benefits: · Health, Dental and Vision Insurance · 401K retirement plan · Life Insurance · Paid Time Off (PTO) · 9 paid holidays · Professional development assistance, training, and certifications Ready to join the PCS team? The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should submit their resume to ***************. No recruiters, please.
    $31k-48k yearly est. 1d ago
  • Information Technology Technician

    Public Service Commission of Yazoo City 4.1company rating

    Information technology manager job in Hattiesburg, MS

    The IT Technician supports the Public Service Commission of Yazoo City's technology infrastructure by maintaining computer systems, software, and network hardware to ensure reliable and secure IT operations. This position provides technical assistance to staff, troubleshoots issues, and plays a key role in maintaining technology systems that support the utility's operations and customer service delivery. Key Responsibilities Install, configure, and maintain desktop computers, printers, software, and other IT-related equipment. Respond to service requests and provide timely technical support to staff. Monitor and troubleshoot network connectivity and performance issues. Perform routine system maintenance and software updates. Assist in managing the utility's security protocols including firewalls, antivirus protection, and data backups. Maintain and update user accounts, access rights, and system permissions. Support the implementation of IT-related projects such as system upgrades and new technology integration. Document technical processes, user guides, and IT inventory. Ensure compliance with cybersecurity standards and data protection policies. Provide training and assistance to staff in using hardware, software, and other tools. Collaborate with vendors and service providers as needed for maintenance and support.
    $28k-45k yearly est. 4d ago
  • Director Business Application

    Robert Half 4.5company rating

    Information technology manager job in Brentwood, TN

    We are seeking a strategic and hands-on Director of Business Applications and Platforms to lead the transformation and optimization of the business technology portfolio. You will oversee the design, implementation, and lifecycle management of critical applications, ensuring they drive operational excellence, streamline workflows, and deliver outstanding client service. This role is responsible for vendor selection, application customization and deployment, performance monitoring, and establishing best practices in governance and security. The Director works cross-functionally with senior leaders and technical teams to identify opportunities for improvement, evaluate emerging technologies, and enable the seamless integration of platforms. You will champion training and adoption initiatives and ensure that solutions meet the highest standards in compliance, security, and business impact. Success in this position requires significant experience with legal or professional services technology, expertise in system architecture and integration, and the ability to develop and communicate actionable strategies to non-technical stakeholders. Collaboration, leadership, and a commitment to driving innovation are critical. Key Responsibilities Strategic Leadership: Define and execute a technology strategy that scales with firm growth, strengthens security, and aligns platforms with organizational and client priorities. Governance & Integration: Establish robust application governance policies and integration frameworks to support interoperability, data security, and compliance. Team Development: Lead, mentor, and empower a high-performing team of application specialists, project managers, and technical staff, supporting professional growth and performance. Application Lifecycle Management: Oversee all phases of business application management: vendor selection, customization, deployment, ongoing maintenance, and optimization. Operational Excellence: Monitor application performance, troubleshoot issues, and resolve technical challenges; manage budgets and vendor negotiations to drive cost-effective investments. Continuous Improvement & Innovation: Identify and implement opportunities to automate and enhance workflows; evaluate new technologies to modernize the application portfolio; gather user feedback to improve system adoption and effectiveness. Stakeholder Partnership: Work closely with senior leadership to align technology initiatives to firm objectives and communicate technical information clearly to business stakeholders. Qualifications Bachelor's degree (preferably in a technology-related field); relevant technical certifications strongly preferred. Extensive experience managing business applications lifecycle within legal, professional services, or related environments. Strong knowledge of business systems architecture, application governance, and system integration-ideally with tools such as Salesforce (CRM), Intapp (practice management), NetDocuments (document management), and Elite 3E (practice accounting/financials). Track record of leading cross-functional teams and delivering complex projects on time and within budget. Experience designing and implementing training programs for technology solutions. Advanced vendor management, budgeting, and contract negotiation skills. Expertise in data security, privacy, compliance, disaster recovery, and risk mitigation. Demonstrated ability to drive innovation through technology adoption and process improvement. Exceptional communication and stakeholder engagement skills. Ready to help set the standard in legal technology and business operations? Apply now or contact our talent solutions team to learn more.
    $119k-153k yearly est. 3d ago
  • IT Support Technician

    Computer Manufacturing

    Information technology manager job in La Vergne, TN

    Our client is seeking an experienced NVIDIA Server Support Technician to install, configure, maintain, and troubleshoot NVIDIA servers in a fast-paced data center environment. The ideal candidate has hands-on experience with NVIDIA hardware, strong troubleshooting skills, and the ability to work collaboratively with IT teams. Key Responsibilities Install, configure, and deploy NVIDIA servers in data centers. Perform routine hardware maintenance, firmware updates, and component replacements on NVIDIA GB200 servers. Troubleshoot and repair NVIDIA server hardware/software issues to reduce downtime. Monitor and optimize server performance for stability and efficiency. Apply system updates, patches, and drivers. Support integration of NVIDIA servers with existing infrastructure. Maintain detailed documentation, reports, and configuration records. Collaborate with IT, network, and data center teams. Assist with rack mounting, cabling, airflow, and cooling management. Required Qualifications Bachelor's degree in IT/Computer Science or equivalent experience/certifications. Proven experience with NVIDIA servers or high-performance computing hardware. Strong understanding of server hardware (CPU, memory, storage, networking, cooling). Experience with Linux/Windows Server and server management tools. Knowledge of networking basics (TCP/IP, DNS, DHCP). Strong troubleshooting and diagnostic skills. Ability to work in fast-paced environments with multiple priorities. Strong communication/documentation skills. Preferred Experience with NVIDIA GPUs, CUDA, AI/ML, or HPC systems. Knowledge of IPMI, iLO, or similar management tools. Certifications: CompTIA A+, CCNA, etc. Familiarity with cloud platforms (AWS, Azure, GCP).
    $31k-48k yearly est. 2d ago
  • Network Technician - LAN/WAN Full Time

    Computer Company 4.0company rating

    Information technology manager job in Nashville, TN

    We are a Private Computer Company. We are a wonderful company and have an amazing staff! We are looking for a Full Time Computer Technician / Network Technician LAN/WAN! Our position is Full Time! Monday - Friday: 8am - 5pm No Nights or Weekends! Compensation: $27 - $30 Per Hour + Benefits Requirements: Must have at least 2 years of experience with PC LAN/WAN Networks, SonicWalls & Windows Support. Please apply with your resume or CV for an immediate interview!
    $27-30 hourly 60d+ ago
  • Data Center Energy Program Manager

    Meta 4.8company rating

    Information technology manager job in Little Rock, AR

    Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates to deliver our innovative services. Meta is seeking an experienced, organized, and self-motivated individual to support the development of cost-effective energy solutions for our growing fleet of data centers. In this role, you will be a key contributor to Meta's data center energy strategy, specifically supporting the energy infrastructure arrangements of our data centers through various stages of development including site selection, construction, and operations. Your responsibilities will include: supporting the development of interconnection and energy supply agreements, monitoring progress towards key development milestones, developing processes and building and maintaining relationships with key internal and external partners. You will work with our Energy Managers and be expected to think critically about Meta's data center energy infrastructure. **Required Skills:** Data Center Energy Program Manager Responsibilities: 1. Support the creation and execution of overarching and site-specific energy infrastructure strategies for Meta's data centers 2. Establish and communicate energy requirements to internal and external stakeholders 3. Lead negotiations for energy infrastructure agreements that align with Meta's project and company requirements and policies, and present recommendations to leadership for approval 4. Manage project due diligence, site development, construction, commercial agreements and operational processes for energy related matters 5. Lead communication and deliverables between utility partners, internal stakeholders, and consultants with a high degree of autonomy 6. Build and maintain relationships with internal partners including site selection, strategic engineering, data center design, construction, facility operations, legal, and finance 7. Identify and drive process improvements to optimize project delivery, resulting in significant time and cost savings 8. Lead and manage various ad-hoc energy initiatives for Meta and its energy program, driving successful outcomes and delivering value to the organization 9. Autonomously navigate ambiguity in the data center development process while continuing to drive projects forward **Minimum Qualifications:** Minimum Qualifications: 10. Bachelor's degree in business, engineering, environmental, or energy related discipline 11. 7+ years of relevant work experience with a utility, energy project developer, design/consulting firm, construction firm or energy intensive consumer 12. Working knowledge of transmission, distribution and utility interconnection processes and electrical infrastructure 13. Experience with project development and management for complex, large-scale projects 14. Demonstrated project management skills and the ability to manage multiple projects concurrently 15. Communications skills, and experience developing and maintaining partnerships with suppliers and stakeholders 16. Intermediate Excel and PowerPoint and/or Keynote skills 17. Domestic travel (up to 25%) **Public Compensation:** $152,000/year to $221,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $152k-221k yearly 4d ago
  • Information Technology Technician

    Public Service Commission of Yazoo City 4.1company rating

    Information technology manager job in Southaven, MS

    The IT Technician supports the Public Service Commission of Yazoo City's technology infrastructure by maintaining computer systems, software, and network hardware to ensure reliable and secure IT operations. This position provides technical assistance to staff, troubleshoots issues, and plays a key role in maintaining technology systems that support the utility's operations and customer service delivery. Key Responsibilities Install, configure, and maintain desktop computers, printers, software, and other IT-related equipment. Respond to service requests and provide timely technical support to staff. Monitor and troubleshoot network connectivity and performance issues. Perform routine system maintenance and software updates. Assist in managing the utility's security protocols including firewalls, antivirus protection, and data backups. Maintain and update user accounts, access rights, and system permissions. Support the implementation of IT-related projects such as system upgrades and new technology integration. Document technical processes, user guides, and IT inventory. Ensure compliance with cybersecurity standards and data protection policies. Provide training and assistance to staff in using hardware, software, and other tools. Collaborate with vendors and service providers as needed for maintenance and support.
    $27k-42k yearly est. 4d ago
  • IT Systems Engineer (L3)

    PCS Managed Services

    Information technology manager job in Memphis, TN

    ** This is a full-time in the office position located in MEMPHIS, TN. Please do not apply if not in Memphis. No remote. ** This is a very "high level" engineer position, not a growth or step up position. Looking for fully qualified, elite, top tier engineers that can hit the ground running. Please don't apply if don't meet qualifications. Ø Are you seeking an exceptional company that truly values its employees and fosters a vibrant culture? Ø Do you possess a passion for technical troubleshooting and problem-solving? Ø Are you eager to collaborate with a team of passionate and knowledgeable IT experts? Ø Do you thrive on providing outstanding support and communication to others? Look no further! Join us at PCS Managed Services, LLC, a leading Managed IT services provider in the Memphis and Mid-South area and experience an unparalleled work environment as a Tier 3 IT Systems Engineer. Key Responsibilities and Opportunities: As an integral member of our team, the IT Systems Engineer plays a pivotal role in managing our clients' IT environments, ensuring their success and satisfaction. As part of our robust team, you'll collaborate closely to provide expert solutions, including comprehensive network/system architecture, project management and implementation, Virtual CIO (VCIO) support for IT budgeting and business growth, and final escalation assistance for Tier 1 & 2 to diagnose, resolve, and document escalated support tickets. Additionally, you will handle onsite work such as dispatched escalated support, equipment installation and implementation, and project assignments. You'll have the chance to identify and develop innovative solutions and processes, making a direct positive impact on our customers. We strive for proactive measures to minimize reactive issues, allowing our customers to focus on their core business priorities. This position is our highest technical level, the end all be all! Must have the confidence to take on any issue or task and the skills to back it up! Desired Skills and Qualifications: A minimum of 8 years' experience as an IT Systems Administrator or Engineer (L2 or higher). Demonstrated ability to effectively troubleshoot IT issues and see them through to resolution. Excellent written and verbal communication skills, fostering collaboration with team members and customers. A passion for continuous learning and a commitment to expanding your skill set. Exceptional multitasking abilities, capable of managing multiple priorities and projects simultaneously. High volume environment. Strong project management skills, from initiation and setting milestones to timeline accountability and successful completion. Self-motivated, detail-oriented, and organized, with a proactive mindset. Take ownership and accountability for escalation tickets and assigned projects. Thrive in high-pressure environments. Aptitude to solve problems and provide solutions. Top level role that is the last line of escalation. Must have very high level of knowledge, experience and troubleshooting skill. Additional Expectations: Willingness to do night and weekend shifts as part of our on-call rotation and scheduled afterhours work. Ability to work closely with Level 1/2 technicians on escalated tickets and provide training and feedback for improvement. Capability to manage Level 2 resources for new client onboarding projects and larger initiatives. Required Technical Expertise: Extensive knowledge and competency in all Microsoft Workstation Operating Systems and Applications. Proficiency in managing Microsoft Server Operating Systems and Networks. Expertise in managing and implementing firewalls, layer 2/3 switches, access points, and other networking devices. Expert knowledge in firewall configuration and troubleshooting. Multi-vendor experience. Thorough understanding of layer 2 and layer 3 networking, including a solid grasp of the OSI model. Administration and configuration of Microsoft Office 365 email, applications, InTune, and Azure AD. Advanced knowledge of Azure AD, SharePoint, MDM, and MFA. Comprehensive understanding of Microsoft Active Directory and Group Policy. Experience working with computer peripherals, such as printers and scanners. Strong hardware, software, and network troubleshooting skills. Ability to perform onsite installations of IT equipment. Ability to architect solutions and implementation plans for customer needs. Advanced knowledge of VPN technologies, including configuration, support, and troubleshooting. Advanced understanding of DHCP and DNS configuration and management. Exceptional troubleshooting skills to identify and solve complex escalated issues. Virtual Environment Management proficiency (VMWare, Hyper-V, Hyper-Converged). Cybersecurity solutions implementation (EDR, SOC, IAM, SASE, CASB, ZeroTrust, Vul.Scan, etc.). Cyber event investigation and remediation. Preferred Skills: Previous experience with Managed Service Providers (MSP). Familiarity with PSA and RMM tools, such as ConnectWise, Autotask, and Kaseya. Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365. Continued education: Associate or Bachelor's degree in MIS or Computer Science. Company Benefits: This is a full-time salaried position that offers an excellent benefits package, including: Health, Dental, and Vision Insurance. 401K retirement plan. Life Insurance. Paid Time Off (PTO). 9 paid holidays. Professional development assistance, training, and certifications. Ready to Join the PCS-MS Team? At PCS Managed Services, we are always seeking passionate and driven individuals who possess a problem-solving mindset and prioritize customer satisfaction. Our team members are leaders and effective communicators, individuals who take their work seriously while maintaining a positive and light-hearted approach. We value strong relationships and executing tasks the right way. If this resonates with you, we look forward to hearing from you soon and welcoming you to our exceptional team! Interested applicants should submit their resume to ***************. No recruiters, please.
    $72k-102k yearly est. 4d ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Clarksdale, MS?

The average information technology manager in Clarksdale, MS earns between $79,000 and $170,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Clarksdale, MS

$116,000
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