Information technology professional jobs in Asheville, NC - 180 jobs

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Community Support Technician needed for the Black Mountain area to work with the Intellectual and Developmental Disabilities population. Technician will provide one on one assistance in the community, community networking. Must have reliable transportation and a high school diploma or equivalent. 16 hours per week, Monday - 8 hours and Friday - 8 hours. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Agency Dept of Health and Human Services Division SEC OFFICE - INFO TECH Job Classification Title User Support Technician II (S) Number 60045880 Grade DT05 About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work This is first/second level support and problems that cannot be resolved at this level are escalated to the appropriate level. May specialize on specific system and application issues. Responsible for providing high level support to clients over the phone or through remote sessions. Responsibilities include advanced assessment, triage, documentation, and resolution of basic incidents and requests. Issues outside of the scope of responsibility will be escalated as needed to appropriate staff. Position assists in hardware deployment, software installation, and user support in a complex healthcare IT environment. Provides support and first contact resolution as a subject matter expert in one or more areas. Knowledge Skills and Abilities/Management Preferences Salary Range: $58,757 - $88,135 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred. Experience with IT Asset Management A+ or similar technical certification Knowledge of Imprivata, Citrix, or VMware Workspace, ServiceNow, or Ivanti environments Strong knowledge of Windows OS, Active Directory, printing, and networking basics This position will close at 11:59 p.m. the night before the end date. The Division of State Operated Healthcare Facilities oversees and manages 13 state operated healthcare facilities that treat adults and children with mental illness, developmental disabilities, substance use disorders, and neuro-medical needs. Compensation & Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: ************************ DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified. Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks. Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at ****************************** Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Veterans' and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. CONTACT INFORMATION: If there are any questions about this posting, please contact Talent Acquisition at *****************************. Resumes will not be accepted in lieu of completing this application. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Associate degree in computer science or an IT related field from an appropriately accredited institution and one year of experience in the information technology field related to the position's role; or High school or General Educational Development (GED) diploma and three years of experience in the field of technology related to the position's role; or an equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Edward Christopher Raube Email: *****************************

Bring Your Passion. Are you a curious person interested in learning new skills? Join our team and help empower our individuals and families to reach their full potential through the many services to meet their individualized needs. We provide all the training and tools you need and we offer a rewarding career path with lots of opportunity for advancement in a dynamic and growing field! Build Your Purpose. Compensation: $22.91 - $26.00 The Qualified Professional will: Provide superior customer service and quality home care Focus on managing coordination of client services and emergent scheduling issues Manage your Client Services Manager caseload while proactively growing it Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics Qualifications Qualifications include: Bachelor degree is required Must be a Qualified Professional, with at least 2 years of experience working with the community services or population served. Prior supervisory experience a plus Demonstrated record of successfully taking on increased responsibility Ability to work in a fast paced and quickly changing environment Ambition to grow and advance beyond current position Excellent communication and interpersonal skills Position Specific and Education: Bachelor's degree from an accredited university in a field other than human services with 4 years experience working with the MH/SA/DD population to be served; or bachelor's degree in human services with 2 years experience working with the population served. Minimum of four years of working experience in a child mental health setting preferred. Experience working with adults with developmental disabilities. QP (Qualified Professional) credential is required for this position. Must have a valid driver's license with a good driving record. Compensation: $22.91 hourly Grow with Us. At Appalachian Community Services, we're committed to supporting both our clients and our team members. As part of our team, you'll enjoy: Paid training and mileage reimbursement. Flexible full-time and part-time schedules. Consumer-driven health plan coverage provided by Anthem Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists. Health Savings Account (HSA) or Flex Spending Account (FSA) Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget. Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp. Generous Paid time off. Employee referral program bonus. Join a supportive and dedicated team at Appalachian Community Services, where we strive to promote the emotional and physical well-being of those we serve in a safe and respectful environment. Appalachian Community Services (ACS) an ncg CARE partner, provides mental health, substance abuse, and intellectual/developmental disability services to individuals and families within the seven western counties of North Carolina. Our mission is to promote the emotional and physical well-being of consumers in a safe and respectful environment. ncg CARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncg CARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ******************. ncg CARE participates in the E-Verify program. Therefore, any employment with ncg CARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. ncg CARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future. EEO is the Law EEO Supplement E-Verify Family Medical Leave Pay Transparency ncg CARE and all partner affiliates maintain a drug-free workplace.

Full-time Description Our On-Site IT Specialist will serve as the primary point of contact for coordinating IT issues and projects with our contracted managed service provider. This role is responsible for tasks that cannot be handled remotely, such as networking, server, and workstation support. By supporting our team's technology needs at the conference center and the summer camps you are playing a vital role in our Mission to Impact lives for God's Glory! Responsibilities Maintain and troubleshoot voice and data networks, analyzing and resolving issues related to hardware, software, and peripheral devices to ensure seamless operations for the conference center. Stay current on trends and developments in technology, including data networking, hardware, and software, to ensure the organization is up-to-date with best practices and innovations. Develop and maintain detailed documentation for equipment installations, system configurations, and software setups, ensuring that all processes are clearly outlined for future reference and ease of use. Recommend and implement fresh IT projects to keep the organization's technology infrastructure up-to-date, improving both security and efficiency in day-to-day operations. Conduct diagnostics and preventive maintenance to identify potential issues, troubleshoot errors, and ensure the continued smooth functioning of IT systems and devices. Train staff and end users on the proper use of equipment and software, offering support to ensure team members are comfortable with the technology and utilizing it effectively. Assist with network security and data protection, ensuring that systems are secure and that sensitive data is protected in line with organizational policies and regulations. Provide on-call support for emergency IT issues during events or critical operations, ensuring minimal downtime and disruption. Perform other duties as assigned, contributing to the ongoing improvement of the IT infrastructure and ensuring technology aligns with the organization's needs. Position requires some travel for training/ conferences and evening/weekend work Requirements Associate's degree in Computer Science or Information Technology, or equivalent experience. High School diploma or GED Valid Drivers License Strong Computer and Technology Skills Excellent interpersonal and customer service skills. Basic understanding of network control principles, theories, concepts, and technologies. Thorough understanding of networking protocols, WAN/LAN wired and wireless networking. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Proficient with Microsoft 365 environment, including Entra Microsoft and Cisco Certifications Physical Requirements Must possess the necessary physical stamina for walking/standing/working for extended periods Ability to sit for prolonged periods of sitting at a desk and working on a screen Frequent typing and data entry will be required, so a certain level of manual dexterity is necessary. Ability to carry equipment up to 60 lbs around various parts of campus that may vary in degrees of steepness.

As an IT Support Specialist at Appalachian Network Services Inc, you will be a critical player within our IT department, providing high-level technical support and handling complex, escalated issues. This role is essential for ensuring efficient IT operations across the organization and includes significant responsibilities for onsite IT services and occasional cross-training with the Field Services department to support scheduling and operational demands. Key Responsibilities: Provide second-tier support for complex IT issues, both remotely and onsite, relating to technology such as workstations, servers, printers, networks, and phone systems. Act as the primary technician for onsite IT services, ensuring timely and effective resolution of issues. Support disaster recovery solutions and maintain network infrastructure, including WAN and LAN connectivity, routers, firewalls, and security. Implement and support remote access solutions, including VPN, Terminal Services, and Citrix. Monitor alerts and notifications from the remote monitoring and management system, responding accordingly through service tickets. Maintain and review system documentation in ConnectWise, ensuring accurate and effective documentation of support activities. Additional Duties and Responsibilities: Provide fast and effective responses to customer requests, improving customer service perception and satisfaction. Collaborate closely within the IT team to manage and escalate IT issues as required. Cross-train with the Field Services department to assist with large projects or scheduling needs, ensuring a cohesive and flexible operational capability. Consistently maintain service level agreements by swiftly responding to and resolving service tickets within prescribed timeframes. Accurately record all billable hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet operational standards and client expectations. Licensing and Compliance Requirements: This role requires active participation in obtaining a NC Alarm System License Registrant. This licensure is essential for any team member involved in the installation, maintenance, or remote access to Camera Systems, Alarm Systems, or Access Control Systems. Management of the licensure process will be overseen by our NC Alarm System License Licensee to ensure all legal and regulatory requirements are met. Company Culture: At Appalachian Network Services Inc, we embody core values of Excellence, Security, Technological Agility, and Teamwork, which guide our commitment to innovation and safety in all our operations. We support professional growth and continuous learning, encouraging our team to enhance their skills and contribute effectively to our technological goals. We uphold a zero-tolerance policy for workplace negativity and toxicity, actively fostering a culture that rewards problem-solving, innovation, and teamwork. Our commitment to a positive work atmosphere ensures that every team member feels valued and supported. Every employee is encouraged to take initiative and contribute ideas to ongoing improvements. By promoting an environment where all voices are heard and respected, we ensure that team members feel part of our collective success and are supported in their efforts to excel. Knowledge, Skills, and Abilities Required: Advanced understanding of operating systems, business applications, printing systems, phone systems, and network infrastructure. Strong interpersonal and communication skills, including telephony skills, active listening, and customer-care abilities. Proficient in diagnostic and troubleshooting skills with the ability to multitask and adapt quickly to changing requirements. Self-motivated with the ability to work effectively in a fast-paced environment. Professional Certifications: Required: ETAI Computer Service Technician CST, Associate-level certifications from all of the major system manufacturers that we currently sell (e.g., Paxton, 2N, Sangoma, Bosch, Milestone, Kramer, BitTitan as well as Microsoft 365 Certified: Fundamentals) Preferred: CompTIA Security+, Network+, Server+ Experience: Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. At least 5 years of experience in IT support roles, demonstrating a track record of problemsolving and technical expertise. Schedule: Full-time, 8 Hour Shift, Monday to Friday Potential on-call responsibilities as needed As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.

We are seeking an IT Technician to join a leading technology company in its growing IT Managed Services division. Candidates for the position should possess the following attributes: · Must have first\-class verbal customer service skills, outstanding time management, strong documentation skills, a clean driving record, and above all, be a team\-first player. · Must be fundamentally adept at troubleshooting in often unfamiliar circumstances. · Must be able to troubleshoot and solve problems remotely. Requirements: · Experience with Fortinet \/ FortiGate (or Cisco or similar tech), routers\/firewalls, layer 2 switches, wireless deployments, IPSEC VPN configuration, DNS, DHCP, and VLAN configurations · Experience with Windows Server operating systems (2003\-2022) and roles\/features including, but not limited to: Active Directory, Group Policy, IIS, DNS, DHCP, RDS · Experience with server & data migrations · Experience with Microsoft Exchange Server (2003\-2022) or Microsoft Office 365 deployment and migration. · Experience with VMWare deployments · Experience with deployment & management of backup solutions (StorageCraft, etc.) · Experience with Microsoft Azure cloud services · Experience with RMM deployment & usage · Experience working in MSP environment "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"659178467","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Work Experience","uitype":2,"value":"5+ years"},{"field Label":"City","uitype":1,"value":"Candler"},{"field Label":"State\/Province","uitype":1,"value":"North Carolina"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"28715"}],"header Name":"IT Technician","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00187003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********02364001","FontSize":"12","google IndexUrl":"https:\/\/tekgardenrecruiting.zohorecruit.com\/recruit\/ViewJob.na?digest=lo RC81hgR5jfUuaTVTSU06Q@Gju2gi42OiZMrDibfyE\-&embedsource=Google","location":"Candler","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"5clyia4da3dad36e24de1833f03757de7a7f1"}

Junior Systems Administrator DEPARTMENT: INFORMATION TECHNOLOGY SERVICES The Junior Network Services Administrator plays a crucial role in supporting the University's network infrastructure and systems. This position works closely with other members of the Network Services team, assisting in day-to-day tasks as needed. This is a full-time position that works a 40 hour per week schedule and will occasionally require overtime and weekend hours. On-call participation during university closures and events is compulsory. This is an excellent opportunity for a recent graduate or entry-level professional looking to gain hands-on experience in a dynamic IT environment. Responsibilities Assist in the administration of applications and servers, including installation, patching, and troubleshooting. Assist with user account management. Support end-users by resolving technical issues related to hardware, software, and network connectivity. Monitor health/security of servers, security appliances, and remote access infrastructure; assist in remediation of discovered issues. Monitor network performance, identify potential issues, and assist in the implementation of adjustments to ensure optimal network operation. Contribute to the development and maintenance of technical documentation, including network diagrams, procedures, and user guides. Perform routine system backups and participate in disaster recovery planning and testing. Participate in Network Services on-call. Other Assigned Duties Average Weekly Time Allocations 30% - System Administration Duties 25% - End-user Support 20% - Network Infrastructure Maintenance 10% - Network Performance Monitoring / Response 15% - Unallocated/Other Assigned Duties Physical Requirements Ability to lift and carry equipment weighing up to 75 pounds. Capability to work in confined spaces, such as server rooms or network closets, for extended periods of time. Manual dexterity and hand-eye coordination to perform tasks such as connecting cables, replacing components, and racking network equipment. Good vision and color perception to troubleshoot and identify issues with network cables, connectors, and indicator lights. Ability to sit or stand for extended periods while performing computer-related tasks. Ability to convey detailed or important instructions and ideas accurately, loudly, or quickly. Adequate hearing ability to communicate effectively in person, over the phone, and via audio/video conferencing. Working Relationships This role will report to the Director of Network Services. This role is required to engage Student Technicians and other ITS staff to complete work and is required to communicate need, train, and follow-up with assigned or delegated work effectively. Work Schedule IT Services is open Monday through Thursday, 8:30 a.m. - 5:00 p.m., and Friday 8:30 a.m. - 12 p.m . Summer hours may vary. Office hours are subject to change as deemed necessary. Occasional work on Saturdays and evenings may be required. On-call participation during university closures and events is compulsory. Travel Some travel may be required for supporting our campus at Greer. In addition, there may be training opportunities where travel may be necessary. This job description in no way states or implies that these are the only duties to be performed by the employee. This new team member will be required to follow other instructions and to perform other reasonable duties as requested by his or her supervisor. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field. Basic understanding of networking concepts, such as TCP/IP, DNS, DHCP, VLANs, and routing protocols. Familiarity with network infrastructure components, including switches, routers, firewalls, and wireless access points. Basic knowledge of system administration on Windows platforms. Strong analytical and problem-solving skills with the ability to troubleshoot technical issues effectively. Excellent communication skills, both verbal and written, with the ability to communicate technical concepts to non-technical users. Proactive and self-motivated, with the ability to work independently and as part of a team. Affirms an understanding of and full support for the Baptist Faith and Message 2000. Affirms an understanding of and full support for the University's statement on Human Flourishing.

Job Description As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Project Technician - Controls II. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore! A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives. The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment. Role and Responsibilities Responsible for device testing (end-to-end), program downloading, equipment startup, and operations. Supports sub-contractors with day-to-day direction when needed and ensures that the MSS Standard is being met on the job from an install and software standpoint. Effectively document work performed by completing necessary paperwork on each job, including entering daily time, detailing the scope of project progression, and maintaining an electronic database. Drive to and from customer sites as needed Assist the senior level controls technicians Inventory parts, material and labor per job Complete all paperwork in an accurate and timely manner Observe, report and correct unsafe work environments Will be included in on call rotation as needed according to business volume and requirements Other such duties and responsibilities as assigned by the Company from time to time Qualifications and Requirements A minimum of 3 years of building automation controls, or similar, experience and/or the equivalent combination of education and experience Niagara Tridium N4 certification, or similar, or equivalent experience Must have a valid driver's license and acceptable driving record to be able to drive a company provided vehicle Must successfully pass a background check & drug test Demonstrated experience in startup and commissioning of building automation and controls systems Ability to create / modify / duplicate / Troubleshoot existing or new programs. Ability to modify complex graphics (Plants) and create basic graphics (VAV, RTU, FCU) Can successfully integrate points in Lon, BACnet and Modbus at the Jace and server level Ability to install and start up a new Tridium N4 System successfully at the Jace and server level. Ability to perform any Software Upgrades or software related requirements (Java, LNS, security protocols) Ability to install and service all field level devices including wireless, VFDs, com cards and any other components within the system being installed or serviced. High level of service to both Internal/External. Remaining solution oriented and focused on the customer need. Ability to abide by basic safe work practices Physical Demands: Occasional sitting, frequent stooping, crouching, kneeling, balancing and climbing. Constant standing, walking, reaching and gripping. Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Must be able to talk and hear. Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC) Material Handling: Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC). High School Diploma or Equivalent preferred. Work Environment: Exposure to weather, extreme heat or cold, high noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposure places. Benefit Highlights At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include: Medical/Dental/Vision Insurance 401k with Employer Contributions PTO Paid Holidays Employee Assistance Program Long-term Disability Short-term Disability Flexible Spending Plan Health Savings Plan Additional Notes If you are unable to apply electronically and require an accommodation, please contact ************************. MSS Solutions, LLC is an equal opportunity employer and a drug-free environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. MSS Employees, please visit the MSS Career Center or contact HR to apply.

Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. Job Summary As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs. Essential Functions Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions. Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations. Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions. Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures. Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies. Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills. Minimum Requirements Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement. Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions. Strong technical aptitude and familiarity with a wide range of assistive technology devices and software. Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams. Problem-solving mindset with the ability to adapt solutions to meet individual needs. Empathy, patience, and a client-centered approach to deliver exceptional care. Our Commitment To You Comprehensive Health Coverage Unlimited Paid Time Off Professional Development Opportunities Retirement Savings Plan Wellness Programs Inclusive and Diverse Workplace Volunteer Opportunities Employee Recognition Programs Service Awards Parental and Childbirth Leave Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication! All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Organization Overview Lilly Catalyze360 is a comprehensive approach to enabling the early-stage biotech ecosystem by democratizing access to infrastructure, expertise, and resources. Through its interconnected pillars-Lilly Ventures, Lilly Gateway Labs, Lilly ExploR&D, and Lilly TuneLab-Catalyze360 strategically removes barriers that traditionally block bold science from becoming life-changing medicines, providing biotechs with flexible combinations of capital, physical lab space, R&D capabilities, AI/ML tools, and decades of enterprise learning. Job Summary The Manager of IT Contracts & Business Operations is responsible for negotiating fee-for-service IT contracts across the Lilly Catalyze360 organization. This role requires a proactive, self-driven individual with deep expertise in AI technologies and IT infrastructure and services who can navigate technical complexity while securing favorable commercial terms. The ideal candidate stays current on emerging AI/ML and other IT trends, understands their practical business applications, and can translate that knowledge into well-structured agreements that protect Lilly's interests while enabling innovation. This individual will provide contract matter expertise for IT engagements and collaborate with legal, finance, and technical stakeholders to structure agreements that balance business needs, risk mitigation, and cost optimization. The role has potential to expand into managing Business Operations IT pilots and systems implementations as well. Key Responsibilities * Negotiate complex contracts for a variety of Catalyze360 IT needs, including IT professional services, software license, software development, service level, SaaS/PaaS/IaaS, and AI/ML agreements as well as associated change orders * Serve as the primary interface between Business Operations and IT/business stakeholders, translating technical requirements into contractual terms and managing vendor relationships to ensure alignment with business objectives * Collaborate cross functionally with IT/business, legal, finance, and other stakeholders to structure IT agreements that balance business needs, risk mitigation, and cost optimization * Identify and mitigate business risks throughout the contracting process, including protecting sensitive confidential information and privacy * Manage multiple concurrent IT contract negotiations while monitoring performance and vendor compliance * Potential to oversee implementation, configuration, and ongoing management of Contract Lifecycle Management (CLM) and other systems to optimize contracting processes and ensure compliance * Potential to structure and oversee Business Operations pilot programs and promote adoption of successful pilot solutions Minimum Requirements * Education: Bachelor's degree from an accredited college or university * Experience: 3+ years of experience with a variety of IT contract negotiations (including IT professional services, software license, software development, service level, and SaaS agreements) in the biotechnology/ pharmaceutical or other regulated industry * Work Authorization: Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role. Additional Skills/Preferences * Experience * Demonstrated experience negotiating contracts for AI/ML applications across drug discovery and development * Prior experience designing and coordinating pilot programs, proof-of-concept initiatives, or technology evaluations * Experience with Contract Lifecycle Management (CLM) system implementation and optimization * Skills * Strong understanding of and fluency with IT architecture, cloud infrastructure, software development lifecycle, and enterprise technology solutions * Advanced expertise in Intellectual Property frameworks for AI/ML efforts * Deep understanding of IT security requirements, compliance frameworks including privacy regulations, and data governance in regulated industries * Ability to work through competing priorities with speed and agility in a highly collaborative environment with diverse stakeholders * Excellent communication skills with ability to engage diverse stakeholders including technical, legal, and finance team members * Strong analytical and problem-solving capabilities with strategic thinking and an entrepreneurial mindset Additional Information * Travel up to 10% US as needed for stakeholder engagement and vendor meetings. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $69,000 - $165,000 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

The Infrastructure Technology Support Technician provides technical and professional IT support across the organization, including user account management, server and network administration, user and manufacturing computer repair and configuration, end-user training, and proactive system monitoring. This role ensures reliable IT operations and helps position technology as a service-driven partner to the business. KEY RESPONSIBILITIES: Maintain and support PCs, printers, modems, switches, routers, infrastructure wiring, and other IT-related equipment across office and manufacturing environments. Administer VoIP telephone systems, including user setup, feature management, voicemail, and phone security. Provide one-on-one user training and ensure compliance with company policies. Create and maintain user accounts across multiple systems, including Active Directory and cloud-based business applications. Manage and prioritize end-user support requests through the Help Desk ticketing system. Install, configure, and perform appropriate repairs to hardware, software, and peripherals in line with technical specifications. Diagnose and resolve technical issues by reviewing manuals, consulting forums, and working directly with end users. Collaborate with other Corporate IT members and 3 rd party vendors to design, implement, and maintain company-wide IT strategies and standards. Promote and drive adoption of standardized infrastructure, business systems, and best practices. Identify and act on opportunities to improve IT efficiency, responsiveness, and cost-effectiveness. Deliver IT services with a customer-focused, service-oriented approach to internal and external stakeholders. KEY SKILLS AND COMPETENCIES: Strong troubleshooting and problem-solving skills across PC, server, and network systems, including wired and wireless infrastructure (Cisco/Ubiquity preferred). Experience with system administration, server management, and cloud services (Microsoft 365 / Azure). Ability to translate technical solutions into user-friendly guidance and provide top-tier end-user support. Demonstrated ability to prioritize, track, and resolve multiple IT tasks in a fast-paced manufacturing environment, including on-call support for off-shift issues. Business-focused, customer-oriented service mentality with high integrity, self-motivation, and proactive thinking. Proficiency with Help Desk ticketing systems, monitoring tools, and IT documentation. Strong written and verbal communication and interpersonal skills; ability to mentor and train users. Ability to work safely around manufacturing equipment and maintain a professional and responsive service presence. EDUCATION AND EXPERIENCE REQUIREMENTS: Post-secondary education in a related field preferred but not required. Minimum of three years of experience supporting IT equipment, including PC support, network administration, and system/server management; experience in a manufacturing environment preferred. Hands-on experience with: Microsoft Active Directory, Windows Server and Win Client OS VMware or another Hypervisor, and virtual server management Linux (Ubuntu Linux, Oracle Linux, Red Hat, etc.) Microsoft 365 tenancy Azure, AWS, OCI or other cloud infrastructure Ring Central or other VoIP telephony Demonstrated success in delivering business value through IT-enabled solutions. Strong project management skills with the ability to oversee multiple initiatives simultaneously. Proven vendor management experience. Experience in operations, customer service, supply chain, or other business functions outside of IT is desirable. WORKING CONDITIONS/OTHER: Full Time, Salary Non-Exempt, 40+ hours per week, Monday - Friday On-call availability for off-shift issues as required. Occasional travel to other facilities may be required. This job works both in a normal office environment and in the plant with some exposure to noise, dust, and machinery. Approximately 60% / 40%. Sitting/standing, free to move around, some repetitive movements (i.e., keyboarding) Sustained visual concentration on numbers, policy documents, etc. while viewing small areas such as monitors and small screens. Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities. This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job, which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

We are looking for an experienced IT HelpDesk/Systems Administrator to join our team in the Greenville area. This long-term contract position involves providing comprehensive IT support to a 24/7 healthcare facility with approximately 400 employees. The role combines help desk assistance with advanced systems and network administration tasks. Responsibilities: - Deliver Tier 1 and Tier 2 technical support for hardware, software, and network-related issues. - Install, configure, and manage Windows Servers and associated systems to ensure optimal performance. - Administer user accounts, permissions, and access controls to maintain secure and efficient operations. - Diagnose and resolve network connectivity issues and system performance challenges. - Conduct regular system monitoring, backups, and updates to maintain IT infrastructure. - Develop and maintain detailed documentation of IT processes and system configurations. - Address and resolve issues with access control systems, including key card functionality. - Remove outdated servers and ensure smooth transitions to updated systems. - Provide on-call support during weekends as needed to address urgent IT matters Requirements - Proficiency in administering Active Directory and managing user access. - Strong skills in Windows Server administration and troubleshooting. - Familiarity with Windows 10 for desktop support and configuration. - Ability to manage and troubleshoot access control systems. - Task-oriented with the ability to prioritize and respond with urgency. - Experience in healthcare IT environments is preferred but not required. - Strong problem-solving skills and attention to detail. - Availability to provide on-call support during weekends when necessary. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Responsible for executing moves and setups across all campuses, including events, departmental relocations, signage installation, and general support for college functions. Provides event support by setting up, breaking down, moving furniture/equipment, and maintaining cleanliness and safety standards. Duties 1. Moves and sets up furniture and equipment for office and classroom needs across all locations. 2. Assists with all event setups, both internal and external, regardless of event size and assist with trash removal for the external events. One example is Graduation. 3. Assist Shipping and Receiving with delivering large packages, equipment, mail and paper when needed 4. Leads the Moves and Setups team in the absence of the Logistics Manager, ensuring continuity of operations and event support. 5. Installs banners and signage. 6. Assists Director, Safety and Facilities Support with cleanliness of mechanical rooms to enforce fire code regulations and assist with fire extinguisher inspections. 7. Contributes to the College Vision, Mission, Values, and RISE statement. 8. Supports workforce diversity in all its aspects. 9. Performs other duties as assigned. Preferred Qualifications 1. Experience in furniture and/or appliance delivery. 2. Experience working at an educational institution. 3. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.

Salary: $50,000 - 60,000 What is your perfect fit? Strong experience with providing technical assistance to end-users Ability to research, diagnose and troubleshoot Great written & oral communication skills Do you enjoy working in office everyday? If that describes you, we need to talk! What your future day will look like: Normal schedule is 8am - 5pm with ability to work early mornings, evenings or weekends periodically Assist with software applications and hardware needs Handling multiple projects at once Benefits Offered: Full benefits including medical, dental, STD, Long TD, PTO Type: Direct To be a champion in this role, you will need: 1+ years of help desk or technical support experience Proficiency in Office 365 applications Ability to travel up to 50 miles as needed We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we are considering you for all roles your experience is a perfect fit for! Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.

The Purpose Provide technical support to faculty, staff and students. Why it's Important The Blue Ridge team is excited by every opportunity to be creative, innovative, and engaging. We do this by working alongside our staff to ensure we provide a modern, technologically advanced institution for the community. We are here to support our Students to ensure they reach their highest potential. Our team engages with the community to ensure that we are consistently meeting standards and then rising above them. Guiding students along their educational journey is our calling and we are looking for like-minded teammates to help us serve our community. Whether a student is entering the workforce for the first time, entering a new profession, or just expanding their knowledge, we are here to provide the necessary tools to accomplish all their goals. Working together, no elevation is too high, and no summit is unreachable. * Maintain software and hardware of classroom and employee computers, including the physical placement of equipment, and employing cable management * Troubleshoot technical issues related to desktop and laptop computers, printers, telephones, online services, and other IT systems * Provide in-person and remote technical support to assist employees and students with technical questions, and provide operational support for software applications and IT systems * Operate video conference equipment (ITV) and facilitate video distance learning sessions * Document support requests and resolutions using electronic issue tracking systems * Perform user administration using Microsoft Active Directory * Create and maintain training and usage documentation for software applications * Support a variety of technologie,s including Windows and Macintosh computers, tablet computers, and software applications such as Microsoft Office * Perform common network administration tasks such as port configuration, VLAN assignment and firmware updates on LAN and WLAN infrastructure * Maintain accurate network and change management documentation * Ensure compliance and confidentiality with all policies and procedures of the College, NC Community College System, and applicable State and Federal agencies. * Perform other duties as assigned. Education Minimum of an associate degree in a technology-related field, or current enrollment with expected completion within the next academic term. A bachelor's degree is preferred. Experience * One year of technical support experience or completion of an IT internship preferred * Basic understanding of Windows desktop and server environments * Familiarity with LAN, wireless, and Internet Protocol (IP) networking concepts * Exposure to supporting technology in an educational or similar environment preferred * Strong communication and teamwork skills with a proactive, problem-solving mindset Preferred Qualifications * Industry-recognized certifications in desktop or server support (e.g., Microsoft Certified Professional) Skills and Know-How The ideal candidate will demonstrate strong personal and professional integrity, effective verbal and written communication skills, and a commitment to safety. Proficiency with Microsoft Office or similar productivity suites, database systems, College email and web platforms, and other applications associated with the position is expected. Physical Demands Ability to perform all duties associated with the position, including lifting, prolonged standing, sitting, bending, stooping, and operating tools and equipment as required. Blue Ridge is an Equal Employment Opportunity Institution

Job DescriptionON-SITE IT Technician (Help Desk) - Part-Time 20 hrs/week - $20-$25/hr Pay: $20.00-$25.00/hour (based on experience) Schedule: Part-Time (20 hours/week) Contract Length: 6 months (temporary) Start Date Target: By the end of February Work Environment: ON-SITE (no remote option) Hours Needed: Morning availability required (to support global teams) Additional Schedule Note: First 2-3 weeks may require up to 40 hours/week for onboarding and stabilization About the Role:Personnel Services Unlimited (PSU) is seeking an ON-SITE Temporary IT Technician / Help Desk for one of our clients in the Forest City, NC area to provide urgent operational support. This position will serve as first-line IT support and assist with system setup, day-to-day troubleshooting, and ongoing technical support for internal users across global teams.Key Responsibilities: Provide first-line technical support for hardware, software, and basic network-related issues. Install, configure, maintain, and ensure proper operation of IT assets including desktops, laptops, printers, and peripherals. Track, document, and manage tickets using a ticketing system (ServiceNow, Jira, Freshservice, or similar). Manage ticket volume effectively by prioritizing issues, troubleshooting efficiently, and escalating when appropriate. Support user account administration including Active Directory, email systems, permissions, and access control. Troubleshoot basic LAN/WAN, server, backup, and infrastructure issues and escalate as needed. Coordinate with third-party vendors to support issue resolution and system maintenance. Support IT security best practices and assist with security incident response, including access blocking and risk mitigation actions. Assist with maintaining stable IT operations and uptime across the organization. Job Skills and Qualifications: Previous experience in an IT Help Desk / Service Desk / Technical Support role required. Experience working with ticketing systems such as ServiceNow, Jira, Freshservice, or similar platforms. Understanding of ITIL/ITSM processes and the ability to manage support volume effectively. Experience managing user accounts, email systems, permissions, and access control (Active Directory preferred). Ability to independently troubleshoot basic network and infrastructure issues (LAN/WAN, backups, servers). Experience working with third-party vendors and supporting issue resolution. Experience supporting end users in a manufacturing or corporate environment. Strong communication skills, professional customer service, and the ability to work independently. Must be dependable and available during morning hours to support international teams. Interested?Apply today or contact Personnel Services Unlimited (PSU) for immediate consideration. This is an urgent temporary need with a targeted start date by the end of February.Personnel Services Unlimited is an Equal Opportunity Employer.#HP