Deskside Support Technician
Information technology professional job in Plaquemine, LA
Full time under W2
Onsite Role
Pay Rate: $22-$24 an hr
What will you do?
Supporting IT equipment in large corporate environment
Desktop/laptop tech support (Mac and PC)
Windows 10/11 operating systems
Support mobile devices, printers, scanners, wireless, VPN, etc.
IMAC Support - IT equipment Install/Move/Add/Change
Maintain repairs, spare parts, and components
Research and troubleshoot problems
Maintain system configurations and documentation
Track and resolve customer incidents and requests through the client's ticketing tool
Troubleshoot and resolve hardware and software issues for Windows devices
Backup, restoration, and migration of user data
Smart Hands support with networking, server, and telecommunications technologies
Printer and peripheral device support
Inventory management of IT assets including asset auditing
Ability to research and follow appropriate KB articles
Ability to work on-call and other after-hours support needs
May provide Executive support
Various other tasks associated with deskside services
May need to be available to provide support at other client locations as needed
Other duties as assigned
What do you need to succeed?
TWIC required upon hire
Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
Able to uphold a positive attitude at all times, even under stressful conditions
Experience supporting remote facilities and users
Excellent verbal and written communication skills
High level of professionalism and strong personal interaction skills
Ability to perform in-depth research and troubleshooting for complex technical issues
Ability to prioritize and complete all work tasks with minimal supervision
Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
Ability and willingness to learn new technologies
High School Diploma (required)
Deskside / Desktop / End User Computer experience, ideally in a corporate environment
IT Help Desk
Information technology professional job in Baton Rouge, LA
Essential Duties & Responsibilities: * Assumes responsibility for your communication efforts, both internal to John H. Carter Co., Inc. and external, to ensure that all parties/stakeholders have a clear understanding as to accuracy and timeliness requirements
* Schedule and complete installations, patches and upgrades
* Perform on-the-spot client/server maintenance and troubleshooting
* Application support and troubleshooting of MS Windows platforms
* Provide user support in the installation, setup and maintenance of MS Office Application Suite and its components
* Able and willing to be part of a call-out schedule to provide troubleshooting and resolution activities both remotely and at location (when required)
* Ability to work independently in a fast-paced environment
* Follow John H. Carter Co., Inc. policies, procedures and methodologies.
* Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H. Carter Co., Inc. and its stakeholders are precise.
* Basic TCP/IP network troubleshooting, system installation /integration /implementation of new hardware and software components, run programs per standard operating procedures, print reports, and other tasks as directed by the IT Manager.
Please note that this role is not eligible for Visa sponsorship/assistance at this time.
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************
Computer Field Tech Position- Baton Rouge LA
Information technology professional job in Baton Rouge, LA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Intern/Co-op - Information Technology (Summer 2026)
Information technology professional job in Garyville, LA
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line.
Responsibilities:
A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions.
MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions:
Business Systems Analysis Intern:
Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties.
Cloud Engineering Intern:
Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions.
Cybersecurity Intern:
Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks.
Infrastructure Engineering & Operations Intern:
Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements.
Software Development Intern:
Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment.
Qualifications:
+ Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines
+ Strong academic performance
+ Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
+ Concurrent enrollment in a degree seeking program throughout duration of experience
+ Military experience a plus
+ Min - $24.95 per hour/Max - $31.19 per hour
+ We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Additional locations:
Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas
Job Requisition ID:
00018342
Location Address:
539 S Main St
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
Signal/ITS Technician
Information technology professional job in Baton Rouge, LA
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
Arcadis is seeking a Signal / ITS Technician to join the team in Jackson, MS who has experience in maintaining and operating traffic signals and their associated Intelligent Transportation Systems (ITS) devices. In this role you will assist our growing ITS and traffic engineering group on projects in Mississippi and in other states throughout the Southeast. This role requires a willingness to travel and work in outdoor environments along transportation routes.
We partner with our clients across the globe to design thriving and connected cities and communities that enable opportunity for all and keep the world moving. Climate change, urbanization and digitization trends are requiring today's mobility projects and systems to address an evolving set of demands from the world's growing population. We design connected, sustainable solutions that integrate existing infrastructure with new technologies, and optimize the mobility of people and goods.
Role accountabilities:
As a Signal / ITS Technician you will be responsible for the maintenance of Signals and associated detection devices, as well as Intelligent Transportation Systems (ITS), including, but not limited to: fiber optic, wireless and cellular communication networks and associated Layer 2/3 switches, and routers, CCTV systems, Vehicle Detection Systems and Dynamic Message Signs. You may be involved in the installation, configuration or construction engineering and inspection of said systems in Southeastern states.
The ideal candidate will be a strong team player, working collaboratively with colleagues to ensure a safe and efficient work environment. They will prioritize health and safety in all aspects of their role, adhering to best practices and regulations while maintaining awareness of potential hazards in outdoor traffic areas. This role requires a willingness to travel in the Southeast United States and work in outdoor environments along transportation corridors. Candidates should be comfortable working near traffic and at heights greater than 10 feet. Additionally, they should have an understanding of, or a willingness to learn, CCTV systems, communications network infrastructure, and electrical systems to support various project needs. Experience with Intelligent Transportation System Devices including, Closed Circuit Television (CCTV), Dynamic Messaging Signs (DMS), Vehicle Detection Devices and others will be preferred but can be taught for more junior candidates.
Role accountabilities:
Troubleshoot traffic signal components and devices
Quickly respond to notifications from the client
Become familiar with client ITS network and communications architecture
Demonstrate experience with client traffic signal systems
Maintenance and Repair of Traffic Signal and ITS devices (Reactive, Proactive and Preventative Maintenance)
Traffic signal ground and aerial preventative maintenance
Candidates must have customer service experience, G=good written and verbal communications skills, and willingness to travel to assignments throughout the Southeast United States
Qualifications & Experience
Preferred Qualifications:
8 or more years of experience in specialist/technical area of work
Experience working with aerial equipment including bucket trucks and/or manlifts
NFPA 70 Electrical or the willingness to obtain after hire
IMSA Traffic Signal Technician or the willingness to obtain after hire
Fiber Optic and/or Wireless Communications
Maintenance Engineering and Inspection of ITS and Signal Systems, Construction Engineering and Inspection of ITS and Signal Systems
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $57,786 - 92,457. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
#LI-HYBRID
#Mobility-NA
#Mobility-ANA-Jobs
#Traffic-ANA
#LI-HA1
Auto-ApplyEUC technician/Site IT Support
Information technology professional job in Baton Rouge, LA
Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle Work with vendors to conduct physical asset audit and maintain asset stock rooms
End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
Smart hands support for Server and Network devices
Train the Trainer
Base Salary Range: $50,000 - $55,000 per annum
#LI-SV2
#LI-KUMARAN
IT Support Technician I - Baton Rouge, LA
Information technology professional job in Baton Rouge, LA
Turner Industries is a fully diversified industrial contractor. We help move the world forward by providing responsive, innovative solutions designed to increase plant production, reduce costs, reduce downtime, and even prevent shutdowns. Headquartered in Baton Rouge, LA, Turner Industries has over 20,000 employees with offices and job sites across the United States. Our single-solution approach in the petrochemical, refining, energy, pulp and paper, and related industries has made Turner one of the nation's top industrial contractors and earned us the No. 1 spot on ABC's 2024 Top Performers list. People are at the heart of everything we do. Their safety, security, and satisfaction have always been our top priorities. For proof, look no further than our strong working relationships and extraordinary workforce.
Turner Industries Group has an opening for an IT Support Technician I to join our Information Technology team in Baton Rouge, LA. The role of the Operations Support IT Technician I is to provide technical assistance to Turner employees in a friendly, reliable, and dependable manner. This includes but is not limited to processing incidents and requests from start to completion. The employee will utilize a combination of internal and external resources with the sole function of being the main point of contact for these service requests.
Essential Qualifications:
* Minimum High School Diploma or GED Equivalent plus 2 years of secondary education or equivalent work experience
* Minimum of 6 months experience in an IT Support Role
* Credentials preferred
* Must be a customer service minded professional
* Must possess excellent communication, interpersonal, organizational, and problem-solving skills
* Post-offer drug/alcohol screen and physical evaluation and background check
* Pass the required safety courses and comply with all required safety guidelines for OSHA, TWIC, and site-specific standards
* Maintain a current valid Louisiana Driver's license
* Meet Operations Support customer service standards
* Some knowledge of computer and common software applications such as Microsoft Office and Google Workspace; ability to communicate effectively orally and in writing, understand and execute oral and written instructions, and organize workload; must have excellent interpersonal skills, be able to listen, understand and analyze problems over the phone is preferred but not necessary
* Applicant/employee must not pose a direct threat to the health or safety of others in the workplace
Functional Requirements:
Address users in a friendly, courteous, and professional manner at all times; answer, evaluate and prioritize incoming voice and electronic customer requests; document all information given and received in the service desk application to track calls, emails, walk-ups, and project tasks; manage time and assignments efficiently to complete all ongoing projects, tasks, and deliverables; load and configure the company standard image on all new and existing computers; assist in maintaining an accurate inventory of computers, peripherals and software including but not limited to keeping records updated as needed in the help desk system; adhere to all company and operations support policies, procedures, and standards; advise and instruct end users on the necessary activities to achieve solutions and minimize call back; answer users inquire in person and/or via telephone concerning computer issues including hardware, software, and network; install hardware and peripheral components including but not limited to monitors, keyboards, printers, and other misc. hardware; all hardware and software vendors to request service regarding defective products; participate in on-call rotation as assigned; perform additional assignments per supervisor's direction
Compensation
Final agreed upon compensation is based upon individual qualifications and experience.
Benefits
Depending on your employment status, benefits include health, dental, vision, life, ADD, voluntary life / ADD, disability benefits, leaves of absence, 401k, paid time off, paid holidays, telehealth access, and employee assistance program.
Physical Involvement:
Employee may be required to do the following: reaching in all directions; handling and manipulating objects and materials; coordinating the movement of eyes, hands and fingers to operate machines and equipment; lifting 30 to 50 pounds from ground level, waist level, and/or overhead; carrying objects, etc.; standing; sitting; walking; seeing with or without correction; hearing with or without correction; typing/data entry
Turner Industries is an equal employment opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability and/or protected veteran status in accordance with governing law.
IT SPECIALIST
Information technology professional job in Baton Rouge, LA
Job Description
Join Community Behavioral Healthcare, LLC as an IT Specialist and immerse yourself in a dynamic environment dedicated to delivering high-quality health care solutions. This onsite position offers an opportunity to work closely with a passionate team, where your insights will shape innovative IT strategies that enhance patient care. You will tackle real-world challenges daily, honing your problem-solving skills while contributing to a culture of excellence and integrity. As a vital part of our organization, you will not only support our technology infrastructure but also have the chance to influence our approach to customer-centric care.
Collaborate with skilled professionals who value performance and creativity, ensuring that you continually grow in your career. This is an exciting chance to be at the forefront of IT solutions in the health care industry. You will have benefits such as Medical, Dental, Vision, Life Insurance, and Paid Time Off. Apply today and take the next step toward making a meaningful impact in your community.
Make a difference as a IT SPECIALIST
As an IT Specialist at Community Behavioral Healthcare, LLC, your daily responsibilities will involve providing technical support to staff, troubleshooting hardware and software issues, and maintaining our IT infrastructure to ensure seamless operations. You will monitor system performance, conduct regular updates, and implement security measures to safeguard sensitive data. In addition, you will assist in the onboarding of new employees, offering training on the use of various technologies and applications. You will collaborate with cross-functional teams to identify IT needs and develop solutions that improve efficiency. Regular communication with stakeholders will be essential to ensure that IT services align with healthcare objectives.
Your role will also include documenting processes and maintaining an inventory of IT resources. Staying informed on industry trends and emerging technologies will be key to helping our organization maintain its commitment to excellence and customer-centricity.
Are you a good fit for this IT SPECIALIST job?
To be successful as an IT Specialist at Community Behavioral Healthcare, LLC, candidates should possess strong analytical and troubleshooting skills to effectively diagnose and resolve technical issues. Excellent communication abilities are essential to convey complex technical concepts to non-technical staff and to foster collaboration across departments. A customer-centric mindset is critical, as you'll be tasked with understanding the needs of healthcare professionals and ensuring that IT solutions enhance their workflows. Adaptability and a proactive approach will help you thrive in our fast-paced environment, allowing you to respond swiftly to evolving challenges. Additionally, strong organizational skills will assist you in managing multiple tasks and priorities effectively.
A commitment to lifelong learning and a keen interest in emerging technologies will enable you to stay abreast of industry advancements, further enhancing our team's overall performance and integrity in delivering exceptional healthcare services.
Make your move
If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!
Lead IT Specialist - Software Governance
Information technology professional job in Baton Rouge, LA
Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities.
Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement.
This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization.
This is a remote position
Essential Duties and Responsibilities:
- Manage the intake process, risk assessment, and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues; coordinate multi-team resolution.
- Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001).
- Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams.
- Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SMEs and internal stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Manage the intake process, risk assessment and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams.
- Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001).
- Maintain software documentation, SOP's, and audit readiness materials.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues.
- Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SME's and internal stakeholders.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience.
- 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles.
- Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems).
- Familiarity with software lifecycle management, configuration management, and Application Portfolio management.
- Strong understanding of IT risk, compliance, and governance frameworks.
- Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.
- Excellent communication, problem-solving, and facilitation skills.
- Technical and Analytical Acumen
- Process and Continuous Improvement
- Risk Management and Compliance
- Collaboration and Influence
- Vendor and Stakeholder Engagement
- Strategic Problem Solving
Preferred Skills and Qualifications:
- Experience managing or contributing to software asset management (SAM) or governance programs.
- Hands-on experience with ITSM or ITIL-based service delivery processes.
- Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools.
- Certifications such as ITIL, GRC, or PMP are a plus.
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
130,000.00
Maximum Salary
$
165,000.00
Easy ApplyIT Support Manager (L1 & L2) - MSP, VoIP & Fiber ISP
Information technology professional job in Hammond, LA
About Us
We are a Managed Services Provider (MSP), VoIP Provider, and Fiber ISP delivering cutting -edge technology solutions to businesses. Our services include managed IT support, network infrastructure, VoIP systems, and fiber internet solutions.
We are expanding our team and looking for an IT Support Manager who can handle Level 1 & 2 support tickets, manage SLAs/KPIs, improve documentation, and oversee support operations. This position will also require occasional travel to customer sites, data centers, and remote office locations.
This role is hands -on and leadership -oriented, requiring someone with strong troubleshooting skills across Windows, Linux, networking, VoIP, security, automation, and cloud technologies while also ensuring documentation, process improvements, and service delivery meet high standards. This position is also on -call for nights/weekends as needed.
Key Responsibilities
Technical Support & Troubleshooting (L1 & L2)
Provide hands -on troubleshooting for Windows, Linux, and mac OS systems.
Manage Active Directory (AD) structure, Group Policy (GPO), hybrid AD environments.
Troubleshoot networking issues (firewalls, VLANs, VPNs, BGP, DHCP, DNS, routing).
Configure and maintain MikroTik, Juniper, and other enterprise network devices.
Diagnose and resolve VoIP issues (SIP, PBX, Asterisk, FreePBX, 3CX, Kazoo, QoS).
Perform packet capture analysis (Wireshark, tcpdump, MikroTik Torch, etc.).
Support Azure AD, Intune, and identity management (Okta, CASB, Zero Trust).
Maintain and troubleshoot hyper -converged environments (Hyper -V, VMware, StarWind, TrueNAS Scale, Proxmox).
Manage Veeam backup & disaster recovery solutions.
Implement security hardening, endpoint protection, and compliance measures.
Automate repetitive tasks using PowerShell, Python, or Bash scripts.
Documentation, SOPs & Process Improvements
Maintain and improve documentation in ITGlue, Hudu, Confluence, and Wiki systems.
Create and update Standard Operating Procedures (SOPs), knowledge base articles, and internal training materials.
Establish a weekly documentation quota to ensure consistent documentation of systems, processes, and resolutions.
Identify and implement process improvements and automation to enhance efficiency.
Management, SLA, KPIs & Reporting
Ensure SLA compliance for ticket response and resolution times.
Track KPIs for IT support performance and identify areas for improvement.
Generate and present weekly/monthly reports on SLA compliance, ticket resolution, and documentation progress.
Work with leadership to refine IT processes, service delivery, and automation.
Conduct periodic performance reviews and mentorship for junior technicians.
Travel & On -Call Responsibilities
Travel to customer sites, data centers, and remote office locations as needed for support and project work.
Be available for on -call rotations for nights, weekends, and critical incidents.
Ensure urgent issues are addressed promptly and escalations are handled effectively.
RequirementsQualifications & Skills
Required Experience & Knowledge
3+ years in an MSP, ISP, or enterprise IT environment handling L1/L2 support.
Strong expertise in Windows Server, Active Directory (GPO, OU design, hybrid AD).
Linux system administration (Ubuntu, CentOS, Debian, Rocky).
Hands -on experience with MikroTik, Juniper, and enterprise network infrastructure.
VoIP troubleshooting (SIP, PBX, Asterisk, FreePBX, 3CX, Kazoo, QoS).
Packet capture analysis (Wireshark, tcpdump, MikroTik Torch, etc.).
Experience with security hardening, MFA, Zero Trust, endpoint protection.
Backup & DR solutions (Veeam, Datto, Unitrends, TrueNAS, ZFS, BTRFS).
Proficiency in PowerShell, Python, or Bash scripting for automation.
Preferred Experience (Not Required, But a Plus!)
Azure AD, Intune, and identity management (Okta, CASB, Zero Trust).
ImmyBot, Rewst, and RMM tools (NinjaRMM, Datto RMM, Automate, Kaseya, Auvik, etc.).
SIEM, log analysis, and security frameworks (NIST, CIS, SOC2).
ISP network management (BGP, OSPF, MPLS, PPPoE, VLAN -based L2 transport).
Soft Skills & Attributes
Ability to work independently with minimal documentation and troubleshoot unknown issues.
Strong documentation and organizational skills.
Excellent communication and customer service skills.
Ability to work under pressure and handle multiple priorities.
Mentorship and leadership skills to train junior staff.
Certifications (Preferred but Not Required)
CompTIA A+, Network+, Security+
Microsoft 365 Certified: Modern Desktop Administrator
Cisco CCNA or Juniper JNCIA
VoIP/SIP certifications (SIP School, FreePBX, 3CX)
Azure Administrator Associate or AWS Certified Solutions Architect
Performance Expectations
✅ Handle and resolve Level 1 & Level 2 tickets efficiently.
✅ Ensure 100% SLA compliance for all tickets assigned.
✅ Produce weekly KPI and SLA reports for management review.
✅ Meet the documentation quota for ITGlue/Hudu/Confluence.
✅ Identify inefficiencies and propose automation solutions.
✅ Mentor and guide junior IT staff members.
✅ Be available for on -call shifts as needed.
✅ Travel to customer locations, data centers, and remote sites when required.
BenefitsWork Environment & Benefits
✔ Competitive salary based on experience.
✔ Hybrid work environment (remote & on -site as needed).
✔ Travel opportunities to customer locations & data centers.
✔ On -call pay for after -hours support.
✔ Health, dental, and vision insurance options.
✔ Ongoing training and certification support.
✔ Career growth opportunities within the company.
Why Join Us?
This role is ideal for a technical leader who can manage L1/L2 support, drive IT documentation, ensure SLA/KPI compliance, automate processes, and travel for hands -on support. If you want to take ownership of IT support operations and work with cutting -edge tech, apply today!
IS PC Technician 1
Information technology professional job in Baton Rouge, LA
The IS PC Technician I provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction.
Responsibilities
Job Function:
Job Duties:
* Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems.
* Provides high-quality, consistent end user support services for all employees within FMOLHS. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary.
* Images, configures and deploys new hardware, software and peripherals for use on the corporate network.
* Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring.
* Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels.
* Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods.
* Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management.
* Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems.
* Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures.
* Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.
Qualifications
Experience:
* 2 years' experience in database applications or PC hardware & software.
* Associate's degree in IT accounts for 1 year of experience.
Education:
* High School graduate or equivalent
Special Skills:
* Experience supporting MS Office, web-based applications, and remote users.
* Experience identifying and resolving hardware issues for laptops, desktops, and servers.
Junior Fusion Technician
Information technology professional job in Baton Rouge, LA
As a Junior equipment Operator with APTIM, you will operate excavator, off road truck skid loader, man lift and extend a boom forklift fusion machines for installation of HDPE piping at the landfills we do our projects on. **Key Responsibilities/Accountabilities:**
+ Follow all maintenance and safety procedures.
+ Connect sections of pipe, using HDPE welding machines and PVC pipe with Glue and primer.
+ Maintain and adjust machinery to ensure proper performance.
+ Operate off road trucks and excavators on side slopes.
+ Measure materials or objects for installation or assembly.
+ Mix substances or compounds needed for work activities.
+ Repair or replace defective parts of machinery, such as rotary drill rigs, water trucks, air compressors, and pumps using hand tools.
+ Install well heads and valves
**Basic Qualifications:**
+ Have a knowledge of safely operating assigned equipment.
+ Loads, transports, and unloads materials, tools, equipment and supplies.
+ Performs minor maintenance or cleaning activities on tools and equipment.
+ May require a high school diploma or its equivalent with previous years of experience in the field or in a related area.
**PHYSICAL REQUIREMENTS:**
Strength: Standing 50% Walking 20% Sitting 30% Lifting 35 lb. Carrying 35 lb. Pushing 0 ft-lb. Pulling 0 ft-lb. 2. Climbing O Balancing O 3. Stooping O Kneeling O Crouching O Crawling O Reaching Handling C Fingering C
**Explanation for Symbols:** NP=Not Present, O=Occasionally (0-33%), F= Frequently (34-66%), C=Constantly (67-100%)
**ABOUT APTIM**
APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.
What you can expect from APTIM:
+ Work that is worthy of your time and talent
+ Respect and flexibility to live a full life at work and at home
+ Dogged determination to deliver for our clients and communities
+ A voice in making our company better
+ Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $20 to $24 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
**Employee Benefits**
APTIM environ & Infra,LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace *********************************** .
+ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.
+ Life insurance
+ Short-term and long-term disability insurance
+ Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
+ 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
+ APTIM 2025 401(k) Plan Features (makeityoursource.com) (***********************************getattachment/eaa3a0a0-e46b-447b-b8b7-18f2fbf26eae/APTIM-401k-Plan-Features.pdf)
+ APTIM - Helpful Documents
**Watch our video:**
**About APTIM - In Pursuit of Better**
\#LI-Onsite
\#LI-BN1
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may make their request known by e-mailing ********************************** or calling ************ for assistance.
EOE/Vets/Disability
IT BI Report Analyst
Information technology professional job in Baton Rouge, LA
Utilizes discretion and independent judgement to create reports utilizing Microsoft SQL Server Reporting Services to meet business needs
Proficient in Microsoft SQL Server as well as reading and writing complex SQL
Create queries to validate and test reports.
Assemble and analyze data for business reports, make sure data and calculations are accurate.
Maintain, streamline, and automate monthly, quarterly, and annual compliance reporting.
Create queries and reports for AdHoc requests from the Operations Management and Enterprise Services teams.
Work within an Agile team and coordinate priorities with the Scrum Master and stake holders.
Work with data and application development team to modify existing reports for any changes in internal system database schemas. Give guidance to the development teams on issues or data audit needs found during any data analysis.
Examine reports to locate and resolve errors.
Performs such other services as required.
Learn data and business processes and utilize this knowledge to verify data, query and report output.
IT Specialist
Information technology professional job in Franklin, LA
Job DescriptionSaronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms.
Saronic is seeking a skilled and proactive IT Service Desk Specialist with a strong background in both traditional IT support and manufacturing technology environments. This role provides critical day-to-day technical support for a mix of office, lab, and production floor systems, ensuring uptime and reliability across our distributed and fast-paced operations. The ideal candidate combines technical depth, excellent problem-solving skills, and hands-on familiarity with supporting users and systems in both corporate and manufacturing settings.Key Responsibilities:
Provide IT support for hardware, software, and network issues-including desktops, laptops, servers, printers, and mobile devices-across corporate and manufacturing environments.
Support production and engineering systems, including equipment used in assembly, testing, and manufacturing operations (e.g., connected devices, industrial PCs, IoT sensors, etc.).
Troubleshoot and resolve escalated issues in a timely manner while maintaining high levels of customer satisfaction and communication.
Assist with setup and maintenance of network configurations-routers, switches, firewalls, and VPNs-within both office and production areas.
Perform regular system maintenance, software updates, backups, and security patches to maintain optimal system performance.
Administer and troubleshoot Active Directory, Office 365, Intune, and cloud-based services (Azure, AWS, Google Workspace).
Manage provisioning and deprovisioning of users, accounts, and hardware (onboarding/offboarding).
Support collaboration and connectivity between R&D, engineering, and production teams to ensure seamless technology operation across environments.
Assist in the implementation of automation initiatives, imaging, and deployment tools to improve IT efficiency and consistency.
Enforce and promote IT security best practices, including access control, data protection, and compliance with DoD-related cybersecurity policies.
Maintain accurate documentation within the ticketing system (e.g., Jira, ServiceNow, or equivalent).
Collaborate cross-functionally with Engineering, Operations, and Production teams to support equipment setup, system integrations, and ongoing reliability.
Required Qualifications:
Associate or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience).
3+ years of IT support experience, preferably within a manufacturing, industrial, or hardware engineering environment.
Strong troubleshooting skills across hardware, operating systems (Windows, mac OS, Linux), and network components.
Familiarity with manufacturing IT systems, including connected devices, production networks, and IT/OT segmentation principles.
Experience administering Active Directory, Office 365, Intune, and cloud-based collaboration tools.
Solid understanding of networking (TCP/IP, DNS, DHCP, VPN, VLANs).
Experience using helpdesk/ticketing systems and asset management platforms.
Excellent communication and customer service skills; able to translate technical details into accessible explanations.
IT certifications (CompTIA A+, Network+, Security+, or Microsoft certifications) are highly desirable.
Physical Demands:
Prolonged periods of sitting at a desk and working on a computer.
Occasional standing and walking within the office.
Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
Visual acuity to read screens, documents, and reports.
Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).
Benefits:Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in
8 U.S.C. 1324b(a)(3)
.
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Systems & Network Administrator: Baton Rouge, LA
Information technology professional job in Baton Rouge, LA
The Systems & Network Administrator is responsible for providing the highest tier of onsite and remote support to our clients. This relates to all technology, to include workstations, servers, printers, networks, and vendor specific hardware and software. This position requires the candidate to identify user problems promptly, develop solutions and always maintain our high level of customer satisfaction.
A typical week: Based out of our Baton Rouge office, this position will include onsite service at our client's offices in the area with occasional onsite service in the New Orleans area.
Benefits include: Excellent healthcare benefits, PTO, bonus program, training opportunities & more.
Pay range: $58,000 - $82,000, depending on experience.
Primary Responsibilities
Highest tier of support relating to technical issues involving Microsoft's core business applications and for cloud-based applications and technologies such as Microsoft 365.
Highest tier of support for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, as well as virtual environments built on Citrix, Microsoft, and VMware.
Technical services and support at the network level: WAN, LAN and WLAN connectivity, routers, firewalls, and security.
Remote access solution implementation and support: VPN, Remote Desktop, and Citrix
System documentation and consulting services to include system reviews and recommendations.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
Service escalations from Level 1 and Level 2 technicians.
Additional Responsibilities
Improve customer service, perception, and satisfaction.
Ability to work in a team and communicate effectively.
Escalate service or project issues that cannot be completed within agreed service levels.
Business awareness: Develop, document, and update specific knowledge about the customer and how IT relates to their business strategy and goals.
Develop in-depth knowledge of the service catalog and how it relates to customer's needs.
Document internal processes and procedures related to duties and responsibilities.
Responsible for documenting time and expenses as they occur.
Remain up to date with current and future technologies emerging in the industry.
Qualifications
All team members at this level are expected to achieve a certification from our preferred firewall brand (Watchguard) within the first 6 months of employment.
Examples of additional certifications that may be required include Microsoft, Citrix, Cisco, VMware, CompTIA
Ability to pass test demonstrating strong written and verbal communications skills.
5 - 10 years IT support experience with proven experience working on networking, servers and applications in an enterprise environment.
Ability to pass vocabulary and operational proficiency tests on current PC hardware, software, and networking.
Ability to work as scheduled sitting, standing, stooping, lift and carry 35 lbs., use a keyboard, and speak on the phone.
Ability to travel to client site using your private vehicle.
Preferred Skills
Interpersonal skills: Such as telephony skills, communication skills, active listening and customer-care
Diagnosis skills of technical issues
Ability to multi-task and adapt to changes quickly.
Service awareness of all organization's key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Ability to analyze practical business impact of IT and related systems.
Self-motivated with the ability to work in a fast-moving environment.
2 years of coursework in computer related discipline.
2 years of experience with a managed services provider or IT consulting company.
Current/Active certification related to networking or servers.
Experience with Mac or Linux based systems.
Experience with network cable installation and termination.
Sr. IT Audit and Compliance Analyst
Information technology professional job in Baton Rouge, LA
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**What We're Looking For**
As a Senior Analyst within the Information Security Governance, Risk, and Compliance (GRC) organization, you will play a key role in supporting Datavant's audit, compliance, and assurance activities. You'll apply your deep understanding of IT controls, risk management, and compliance frameworks to help maintain and improve Datavant's control environment. This is a hands-on role suited for a self-starter who enjoys solving problems, collaborating cross-functionally, and ensuring compliance excellence in a fast-paced environment.
**What You Will Do**
+ Support Strategic Compliance Initiatives
+ Contribute to enterprise-level audits and assessments (FedRAMP, HITRUST, PCI-DSS, HIPAA, etc.) from kickoff through final deliverables and report delivery.
+ Perform technical control testing and validation for infrastructure, applications, and cloud services.
+ Coordinate walkthroughs, evidence collection, and remediation tracking with internal teams and external auditors.
+ Strengthen the Control Environment
+ Support the maintenance and enhancement of Datavant's Unified Control Framework (UCF) to align overlapping compliance frameworks.
+ Draft and update control narratives, test plans, and policy documentation in response to evolving regulatory and industry requirements.
+ Partner with control owners to validate control effectiveness and identify improvement opportunities.
+ Communicate and Collaborate
+ Act as a compliance subject matter expert, supporting internal stakeholders across engineering, product, legal, and operations.
+ Translate complex compliance requirements into clear, actionable technical and operational guidance.
+ Provide clear, concise documentation and summaries to support audit readiness and stakeholder understanding.
+ Enhance Processes and Automation
+ Identify opportunities to automate and streamline evidence collection and control testing.
+ Collaborate with GRC team members to improve existing compliance workflows and leverage tooling for greater efficiency.
+ Participate in process reviews to strengthen consistency and accuracy across compliance activities.
+ Drive Continuous Improvement
+ Draft control descriptions, SOC report narratives, and remediation plans.
+ Identify control gaps, assess risk, and lead remediation tracking through completion.
+ Stay current on emerging regulations, frameworks, and audit trends to ensure Datavant stays ahead of the curve.
**What You Need to Succeed**
+ 4+ years of experience in IT audit, security compliance or risk management.
+ Hands-on, proven experience with security frameworks and regulations such as, HIPAA, PCI-DSS, HITRUST, NIST 800-53, and/or FedRAMP.
+ Experience conducting technical control assessments and writing audit-ready documentation.
+ Excellent communication skills-you can explain control requirements to engineers and translate technical speak for auditors.
+ Demonstrated ability to juggle competing priorities in a fast-moving environment.
+ Strong analytical, organizational, and project management capabilities.
+ Self-starter who is driven to build structure where needed.
Tool & Technology Stack:
We value familiarity with the following tools and platforms. While not all are required, exposure to these (or similar) technologies will help you succeed:
+ GRC Platforms: TrustCloud or Similar
+ Ticketing Systems: Jira, Asana
+ Collaboration Tools: Slack, Confluence
+ Cloud Platforms: AWS (preferred), GCP, Azure
+ Automation/Scripting: Familiarity with automation tools or scripting languages (e.g., Python, Bash) for control testing and workflow optimization is a plus
Bonus points for:
+ One or more industry-recognized certifications: CISA, CISSP, CISM, CCSP, etc.
+ Experience in the healthcare industry or working with PHI and HIPAA compliance.
+ Familiarity with cloud-native security practices and cloud compliance tooling.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$136,000-$170,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Network Support Specialist
Information technology professional job in Baton Rouge, LA
Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members' talent in order to discover their strengths and develop them to continue growth within the company. Looking For Perks? We've got you covered!
Top industry pay
Tuition Reimbursement
401k with company match
Comprehensive health packages
Paid Time Off
Network Support Specialist This position is an intricate part of the IT department to ensure the best technology efficiency across the property. This position will handle trouble shooting, assist with network maintenance, ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)
Ensure consistent high-quality service to all our team members and guests.
Effectively handle all service calls.
Accurately assess user issues, and research, diagnose, and resolve problems.
Promptly refer higher-level issues to other members of IT team for resolution.
Follow up with users to ensure adequate problem resolution.
Review and monitor applications and operating systems.
Review and monitor file server and data communications equipment.
Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning.
Perform preventive maintenance and repair services to hardware components as needed.
Implement and install new software and hardware as needed.
Remain informed about new technology available.
Review all departmental activities with IT Management team.
Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
Keep work area in a clean and orderly manner.
Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
Perform other duties as assigned or reasonably requested by any member of management.
QUALIFICATIONS
1 to 2 years of related work experience within the IT industry, preferred.
High School Diploma/GED, required.
Must be able to work Weekends, Nights, and Holidays
Able to effectively communicate in English via verbal and written.
Must be able to work in a fast-paced environment.
Must be able to obtain a state gaming permit.
The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.
IT NOC Specialist
Information technology professional job in Baton Rouge, LA
Thank you for your interest in The University of New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attached the required documents in order to be considered for employment.
Department
IT End User ComputingJob SummaryJob Description
Monitor network operations and services in the afterhours OTS Network Operations Center (NOC).
Monitor the operation of the state networks for performance, fault, and change management. Take appropriate action to detected problems and alarms, investigate and report issues.
Monitor server applications and performance. Take appropriate action and report issues.
Provide statewide support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media.
Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
Record service calls in web‐based tracking system and utilize system to document ticket resolutions.
Assist with documentation related to proper routing procedure.
Contribute to and update user support knowledge base include NOC processes.
Provide limited support for approved mobile devices which contain state proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
Train and assist end users on technical issues as a form of preventative maintenance.
In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
Identify, diagnose, and assist with resolution of network issues as related to end user problems.
Assist in managing all assigned issues being handled by other internal IT units or external contractors.
Participate in IT meetings as requested by management
Function as a technical lead and provides guidance to student workers.
Other tasks as directed.
QUALIFICATIONS
REQUIRED:
Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree.
Excellent analytical skills, effective organizational and time management skills.
Great attention to detail and follow up.
Ability to manage projects, assignments, and competing priorities.
Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
DESIRED:
Advanced degree.
Minimum two years of professional experience in a call center, helpdesk, or service desk.
Minimum one year of professional experience in an information technology role
Minimum one year of professional experience working in a network operation center.
Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
Detailed resume listing relevant qualifications and experience;
Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
Names and contact information of three references;
Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher).
See Diversity Statement instructions by clicking this link: **************************************************
Applications that do not include the required uploaded documents may not be considered.
Posting Close DateThis position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
Auto-ApplySenior Consultant, IT Strategy Planning/Execution
Information technology professional job in Baton Rouge, LA
**_What Strategic Planning/Execution contributes to Cardinal Health_** Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders.
The Senior Strategy Consultant is a pivotal role in Technology Strategy and Execution responsible for shaping and driving the strategic direction of Global Technology Business Services (GTBS) initiatives across the organization. As an individual contributor within Technology Strategy and Execution, you will work closely with senior GTBS leadership, business units, and GTBS teams to ensure alignment of technology initiatives with the overall business strategy. This role requires a deep understanding of enterprise architecture, emerging technologies, and business processes to develop and implement strategic roadmaps that enhance business performance.
**_Responsibilities_**
+ Strategic Planning: Develop and maintain the GTBS technology strategy, ensuring alignment with business goals and objectives. Identify opportunities for leveraging technology to improve business outcomes. Contributes to budgeting and estimation of Strategic initiatives to generate investment requests for financial planning.
+ Stakeholder Engagement: Collaborate with senior leadership, business unit leaders, and GTBS teams to gather insights and ensure the technology strategy meets business needs. Act as a trusted advisor on GTBS strategy and digital transformation.
+ Technology Roadmap: Design and share technology roadmaps that align with the enterprise's strategic goals. Identify key initiatives, dependencies, and resource requirements.
+ Innovation and Emerging Technologies: Monitor industry trends, emerging technologies, and best practices to identify opportunities for innovation. Provide thought leadership on the adoption of new technologies that can drive business growth.
+ Enterprise Architecture: Work closely with the enterprise architecture team to ensure that GTBS technology strategy is effectively translated into technical architecture and implementation plans.
+ Performance Measurement: Develop and use metrics to evaluate the effectiveness of the GTBS technology strategy, adjusting as necessary to meet evolving business needs.
+ Risk Management: Identify potential risks and challenges associated with GTBS technology initiatives and develop mitigation strategies. Ensure compliance with regulatory requirements and industry standards.
+ Communication: Develop clear, concise, and compelling presentations and reports for senior management, outlining GTBS strategies, progress, and outcomes. Facilitate cross-functional team meetings with business and technology stakeholders to ensure communication and guidance are provided.
+ Software Vendor Market Insights: Conduct research and deliver key insights on selected software vendors, including but not limited to, changing pricing models, negative industry behaviors, and upgrade/retirement plans that may influence our software purchase and renewal strategies. Raise risks and concerns as they arise with key incumbent vendors to ensure the opportunity for GTBS to review and take action as needed.
**_Qualifications_**
+ 8-12 years of experience in IT strategy, enterprise architecture, or a related field, with at least 3 years in a strategic planning role, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Strong understanding of enterprise IT infrastructure, cloud computing, enterprise resource management applications including experience with distribution and manufacturing systems, cybersecurity, and digital transformation.
+ Proven experience in strategic planning and roadmap development.
+ Excellent communication, presentation, and interpersonal skills.
+ Outstanding time management and organization skills with ability to work across multiple job levels to achieve results.
+ Ability to influence and engage with senior leadership and business stakeholders.
+ Strong analytical and problem-solving skills with a focus on delivering measurable business outcomes.
+ In-depth understanding of healthcare industry standards, compliance standards, and best practices in IT management.
+ Certifications: Relevant certifications such as TOGAF or PMP are a plus.
+ Strong research skills, providing key software market insights on targeted vendors. Ability to stay informed and provide succinct escalations as appropriate.
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**Anticipated salary range:** $105,100 - $150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/11/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-Remote
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Level I or II Rope Access Technician
Information technology professional job in Gonzales, LA
The Rope Access - NDE Technician is responsible for carrying out standard rope access operations under the direct supervision of an authorized Level 3 rope access supervisor. The technician will use Industrial Rope Access methods and related equipment to access and complete a wide variety of inspection, maintenance and other industrial work tasks while on ropes or in difficult access areas. Technicians must have the ability to perform work that is physically demanding, have good communication skills and the ability to assimilate a large amount of new information. Responsibilities may also include rescue operations, technical reports and administrative tasks. Work hours, locations, shifts and nature of work assignments vary greatly and travel may be required.
Essential Job Functions
* Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential hazards or concern;
* Performs all duties as assigned and adheres to TEAM's Core Values and 7 Critical Choices.
* Utilizes proper personal protective equipment.
* Follows the Rope Access Supervisor's or the Rope Access Lead Technician's directions.
* Displays a healthy respect for heights and follows all OSHA, site specific and Team safety procedures.
* Understands work permits and participate in job hazard analyses.
* Participates in required training, rope access certification sessions and maintains a working understanding of rope access safe working practices.
* Works in accordance with TEAM rope access policies and Rope Access Code of Practice.
* Inspects and verifies rope access systems and components before use.
* Recognizes worksite hazards and notifies the Rope Access Supervisor of any unsafe conditions.
* Maintains proficiency at rescue techniques and assist in rescues as directed and in accordance with certification level.
Job Qualifications
* Minimum of a High School Diploma or equivalent
* Minimum 18 years of age.
* IRATA / SPRAT certification
* NDT/ NDE Certification preferred
* Travel required.
* Must have a capacity for work at height.
Work Conditions
* Field duties require outdoor work in a plant atmosphere with varying weather conditions.
* Interaction with other crew employees, as well as supervisors and client personnel.
* Working in plant and/or shop areas around production machinery with extreme noise levels.
* Must be able to wear safety equipment as required by the safety department for personal protection.
* May be at more than one job site in a day and must be able to tolerate climate changes.
* May be required to travel out of town on a periodic basis.
Physical and Mental Requirements
* Ability to lift and carry 75 pounds.
* Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking and stooping.
* Tasks may also include physically moving and setting up inspection equipment (maximum component weight +/- 50 lbs.).
* Climbing and working off of ladders, stairs, scaffolding and objects in excess of 100 ft.
* Working extended hours and standing for extended periods of time.
* Work in indoor and outdoor environments in conditions of extreme heat and/ or cold.
* Work in and near industrial hazards.
* Must be able to walk and climb except when performing non-field duties.
* Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits employee to communicate effectively.
* Sufficient personal mobility and physical reflexes, with or without reasonable accommodations to perform office duties and travel when necessary to off-site locations.
* Ability to maintain focus and multitask effectively.
* Exhibits sensible and responsible behavior.
* Must meet IRATA/SPRAT certification requirements
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