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Information technology professional jobs in Baton Rouge, LA

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  • IT Help Desk

    John H. Carter Website 4.5company rating

    Information technology professional job in Baton Rouge, LA

    Essential Duties & Responsibilities: Assumes responsibility for your communication efforts, both internal to John H. Carter Co., Inc. and external, to ensure that all parties/stakeholders have a clear understanding as to accuracy and timeliness requirements Schedule and complete installations, patches and upgrades Perform on-the-spot client/server maintenance and troubleshooting Application support and troubleshooting of MS Windows platforms Provide user support in the installation, setup and maintenance of MS Office Application Suite and its components Able and willing to be part of a call-out schedule to provide troubleshooting and resolution activities both remotely and at location (when required) Ability to work independently in a fast-paced environment Follow John H. Carter Co., Inc. policies, procedures and methodologies. Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H. Carter Co., Inc. and its stakeholders are precise. Basic TCP/IP network troubleshooting, system installation /integration /implementation of new hardware and software components, run programs per standard operating procedures, print reports, and other tasks as directed by the IT Manager. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************
    $38k-53k yearly est. 35d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology professional job in Baton Rouge, LA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-43k yearly est. 12h ago
  • Intern/Co-op - Information Technology (Summer 2026)

    Marathon Petroleum Corporation 4.1company rating

    Information technology professional job in Garyville, LA

    An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: * Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines * Strong academic performance * Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. * Concurrent enrollment in a degree seeking program throughout duration of experience * Military experience a plus * Min - $24.95 per hour/Max - $31.19 per hour * We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here. If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at ***************************************. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ***************************** hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
    $25-31.2 hourly Auto-Apply 51d ago
  • Signal/ITS Technician

    Arcadis 4.8company rating

    Information technology professional job in Baton Rouge, LA

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: Arcadis is seeking a Signal / ITS Technician to join the team in Jackson, MS who has experience in maintaining and operating traffic signals and their associated Intelligent Transportation Systems (ITS) devices. In this role you will assist our growing ITS and traffic engineering group on projects in Mississippi and in other states throughout the Southeast. This role requires a willingness to travel and work in outdoor environments along transportation routes. We partner with our clients across the globe to design thriving and connected cities and communities that enable opportunity for all and keep the world moving. Climate change, urbanization and digitization trends are requiring today's mobility projects and systems to address an evolving set of demands from the world's growing population. We design connected, sustainable solutions that integrate existing infrastructure with new technologies, and optimize the mobility of people and goods. Role accountabilities: As a Signal / ITS Technician you will be responsible for the maintenance of Signals and associated detection devices, as well as Intelligent Transportation Systems (ITS), including, but not limited to: fiber optic, wireless and cellular communication networks and associated Layer 2/3 switches, and routers, CCTV systems, Vehicle Detection Systems and Dynamic Message Signs. You may be involved in the installation, configuration or construction engineering and inspection of said systems in Southeastern states. The ideal candidate will be a strong team player, working collaboratively with colleagues to ensure a safe and efficient work environment. They will prioritize health and safety in all aspects of their role, adhering to best practices and regulations while maintaining awareness of potential hazards in outdoor traffic areas. This role requires a willingness to travel in the Southeast United States and work in outdoor environments along transportation corridors. Candidates should be comfortable working near traffic and at heights greater than 10 feet. Additionally, they should have an understanding of, or a willingness to learn, CCTV systems, communications network infrastructure, and electrical systems to support various project needs. Experience with Intelligent Transportation System Devices including, Closed Circuit Television (CCTV), Dynamic Messaging Signs (DMS), Vehicle Detection Devices and others will be preferred but can be taught for more junior candidates. Role accountabilities: Troubleshoot traffic signal components and devices Quickly respond to notifications from the client Become familiar with client ITS network and communications architecture Demonstrate experience with client traffic signal systems Maintenance and Repair of Traffic Signal and ITS devices (Reactive, Proactive and Preventative Maintenance) Traffic signal ground and aerial preventative maintenance Candidates must have customer service experience, G=good written and verbal communications skills, and willingness to travel to assignments throughout the Southeast United States Qualifications & Experience Preferred Qualifications: 8 or more years of experience in specialist/technical area of work Experience working with aerial equipment including bucket trucks and/or manlifts NFPA 70 Electrical or the willingness to obtain after hire IMSA Traffic Signal Technician or the willingness to obtain after hire Fiber Optic and/or Wireless Communications Maintenance Engineering and Inspection of ITS and Signal Systems, Construction Engineering and Inspection of ITS and Signal Systems Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $57,786 - 92,457. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location. #LI-HYBRID #Mobility-NA #Mobility-ANA-Jobs #Traffic-ANA #LI-HA1
    $57.8k-92.5k yearly Auto-Apply 60d+ ago
  • IT Support Technician

    Nanosoft Consulting Talent Page

    Information technology professional job in Baton Rouge, LA

    Duration - December 5, 2022 - end June 30, 2024 Responsibilities: Responsible for enterprise level service desk support and will be the first contact for answering any calls to the 24x7 Service Desk to resolve an incident. This staff will work in the ticketing system, perform basic phone and remote desktop support, troubleshooting to resolve issues, and escalation to On-call resources as needed. Weekend and night shift may be required as needed. Expertise and/or relevant experience in the following areas are desirable but not mandatory: Good customer service skills, ability to communicate effectively to help customers fix their Issues. Writing and editing skills to aid in ticket escalation. Experience on a help desk and in computer and networking repairs
    $40k-63k yearly est. 60d+ ago
  • Sr IT Customer Support Specialist

    Honeywell 4.5company rating

    Information technology professional job in Baton Rouge, LA

    As a Sr. IT Customer Support Specialist here at Honeywell, you will play a pivotal role in providing world-class customer service and technical support. You will be responsible for resolving complex technical issues, leading a high-performing support team, and driving customer satisfaction. Your expertise and leadership will shape the future of our IT support operations and contribute to our commitment to customer success. You will report directly to our Sr. IT Customer Support Supervisor, and you'll work out of our Shreveport, LA or Baton Rouge, LA location on a hybrid work schedule. * Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F. This role will support the Workplace Support Services leadership team to drive consistent IT service delivery and supplier performance for critical sites. You will be required to participate in onsite, face-to-face or virtual engagement with key stakeholders, functional peers and IT business partners and be able to provide oversight and management of our critical IT services using consistent standards, management operating system (MOS) and utilizing industry and Honeywell best practices. This position will also play an important role to provide input on the design, development and support needed to advance key transformation-based programs, projects, system upgrades, in support of continued business growth across all our core services. When defined, this will act as the IT Site Champion. KEY RESPONSIBILITIES * Help define, manage, and assist with the supplier management governance processes and procedures. * Contribute to delivering a robust governance structure, align with the contractual commitments with IT suppliers, and encourage appropriate innovation and development. * Define robust MOS with the IT suppliers, partners and peers at the site and key business contacts to ensure clear and regular reporting, in line with contractual obligations. * Review and manage the supplier-based SLAs, OLAs, SLOs as per the standard work defined, by proactively monitoring the customer escalations, customer satisfaction and feedback to drive improvements in user experience and reduce user effort to obtain IT services * Proactively monitor and facilitate incident escalation to ensure minimum resolution time and adequate engagement across IT teams. * Support customers initiate or consume IT services or processes through enablement training and facilitation across IT services within geographical responsible area. * Act as IT Site Champion when defined and drive the end-to-end accountability within IT to build confidence and trust. * Build local expertise having global mindset, by taking ownership and leaning in to support standardization and service improvement. * Provide escalation support and supplier management to site & business leaders as well as to provide direct on-site IT service and support, including proposed design review, facilitate execution, technology upgrades and project work. * Ensure full adoption and implementation of Honeywell standards, tools, processes and strict adherence to Honeywell policies. * Work with cross-functional IT support organization and our suppliers in the planning and execution for other core services including, but not limited to: Cyber Safety, Audit & Compliance, merger and acquisitions, Cross-Functional IT alignment * Support businesses to adopt new technologies and drive transformation and cost savings initiatives * Provide guidance and recommendations for operational support in security, compliance, specialized applications, corporate audits, risk and cyber self-assessments, sustainable disaster recovery and business continuity, and protecting information in non-federal information systems * Coordinate with vendor supplier on systems monitoring, event escalation, root cause / corrective action analyses, disaster outage response and management * Ensure vendor supplier engagement where cross functional IT support and alignment is required * Ensure customer satisfaction targets for site customer feedbacks are achieved * Develop roadshow and showcase initiatives and support customer training requirements. MUST HAVE * Minimum 3 years of IT experience with increasing technical and operational responsibilities * Minimum 3 years of experience supporting IT Infrastructure, Desktop and Site based IT Services * Minimum 3 years of experience working with contracting, managed service and third parties (internal and external) * Minimum 3 years of experience working in large enterprise IT environment supporting the design, development and deployment of large enterprise IT projects. * Minimum 3 years of experience managing and support IT sites and providing service at the in environments with greater than 1,000 end-users WE VALUE * Bachelor's degree in technical degree or business * Strong communication and customer service and support skills * Ability to listen and to communicate effectively in proactive manner at all levels of the organization * Ability to work under pressure with a strong business acumen and customer centric focus Excellent Interpersonal and communication Skills * Ability to function in a collaborative environment with business clients * Ability to take proactive steps in managing problems * Facts oriented approach, problem-solving mentality, critical thinker * Solid understanding of infrastructure and business support related experience in Honeywell is a plus * Excellent Communication Skills: ability to influence internal / external customers, suppliers, and team members to drive best outcome for Honeywell with the ability to deliver complex information to diverse audiences * Ability to provide clear and concise reporting * A high degree of knowledge and experience supporting critical IT service and support at very large sites (>250 people) or environments including deemed as business critical Knowledge of security concepts, standards and processes * Six Sigma certified and ITIL certification is a plus US Citizen requirement: Must be a US Citizen due to contractual requirements. BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job posting date: December 22, 2025. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. THE BUSINESS UNIT The Corporate (CORP) business unit at Honeywell provides centralized support and services to the entire organization. As a BI Architect, you will be part of the CORP team, working closely with various business units to drive data-driven decision-making and enable the organization to extract valuable insights from our data assets.
    $91k-120k yearly est. 4d ago
  • IT Support Manager (L1 & L2) - MSP, VoIP & Fiber ISP

    Zella Technologies

    Information technology professional job in Hammond, LA

    About Us We are a Managed Services Provider (MSP), VoIP Provider, and Fiber ISP delivering cutting -edge technology solutions to businesses. Our services include managed IT support, network infrastructure, VoIP systems, and fiber internet solutions. We are expanding our team and looking for an IT Support Manager who can handle Level 1 & 2 support tickets, manage SLAs/KPIs, improve documentation, and oversee support operations. This position will also require occasional travel to customer sites, data centers, and remote office locations. This role is hands -on and leadership -oriented, requiring someone with strong troubleshooting skills across Windows, Linux, networking, VoIP, security, automation, and cloud technologies while also ensuring documentation, process improvements, and service delivery meet high standards. This position is also on -call for nights/weekends as needed. Key Responsibilities Technical Support & Troubleshooting (L1 & L2) Provide hands -on troubleshooting for Windows, Linux, and mac OS systems. Manage Active Directory (AD) structure, Group Policy (GPO), hybrid AD environments. Troubleshoot networking issues (firewalls, VLANs, VPNs, BGP, DHCP, DNS, routing). Configure and maintain MikroTik, Juniper, and other enterprise network devices. Diagnose and resolve VoIP issues (SIP, PBX, Asterisk, FreePBX, 3CX, Kazoo, QoS). Perform packet capture analysis (Wireshark, tcpdump, MikroTik Torch, etc.). Support Azure AD, Intune, and identity management (Okta, CASB, Zero Trust). Maintain and troubleshoot hyper -converged environments (Hyper -V, VMware, StarWind, TrueNAS Scale, Proxmox). Manage Veeam backup & disaster recovery solutions. Implement security hardening, endpoint protection, and compliance measures. Automate repetitive tasks using PowerShell, Python, or Bash scripts. Documentation, SOPs & Process Improvements Maintain and improve documentation in ITGlue, Hudu, Confluence, and Wiki systems. Create and update Standard Operating Procedures (SOPs), knowledge base articles, and internal training materials. Establish a weekly documentation quota to ensure consistent documentation of systems, processes, and resolutions. Identify and implement process improvements and automation to enhance efficiency. Management, SLA, KPIs & Reporting Ensure SLA compliance for ticket response and resolution times. Track KPIs for IT support performance and identify areas for improvement. Generate and present weekly/monthly reports on SLA compliance, ticket resolution, and documentation progress. Work with leadership to refine IT processes, service delivery, and automation. Conduct periodic performance reviews and mentorship for junior technicians. Travel & On -Call Responsibilities Travel to customer sites, data centers, and remote office locations as needed for support and project work. Be available for on -call rotations for nights, weekends, and critical incidents. Ensure urgent issues are addressed promptly and escalations are handled effectively. RequirementsQualifications & Skills Required Experience & Knowledge 3+ years in an MSP, ISP, or enterprise IT environment handling L1/L2 support. Strong expertise in Windows Server, Active Directory (GPO, OU design, hybrid AD). Linux system administration (Ubuntu, CentOS, Debian, Rocky). Hands -on experience with MikroTik, Juniper, and enterprise network infrastructure. VoIP troubleshooting (SIP, PBX, Asterisk, FreePBX, 3CX, Kazoo, QoS). Packet capture analysis (Wireshark, tcpdump, MikroTik Torch, etc.). Experience with security hardening, MFA, Zero Trust, endpoint protection. Backup & DR solutions (Veeam, Datto, Unitrends, TrueNAS, ZFS, BTRFS). Proficiency in PowerShell, Python, or Bash scripting for automation. Preferred Experience (Not Required, But a Plus!) Azure AD, Intune, and identity management (Okta, CASB, Zero Trust). ImmyBot, Rewst, and RMM tools (NinjaRMM, Datto RMM, Automate, Kaseya, Auvik, etc.). SIEM, log analysis, and security frameworks (NIST, CIS, SOC2). ISP network management (BGP, OSPF, MPLS, PPPoE, VLAN -based L2 transport). Soft Skills & Attributes Ability to work independently with minimal documentation and troubleshoot unknown issues. Strong documentation and organizational skills. Excellent communication and customer service skills. Ability to work under pressure and handle multiple priorities. Mentorship and leadership skills to train junior staff. Certifications (Preferred but Not Required) CompTIA A+, Network+, Security+ Microsoft 365 Certified: Modern Desktop Administrator Cisco CCNA or Juniper JNCIA VoIP/SIP certifications (SIP School, FreePBX, 3CX) Azure Administrator Associate or AWS Certified Solutions Architect Performance Expectations ✅ Handle and resolve Level 1 & Level 2 tickets efficiently. ✅ Ensure 100% SLA compliance for all tickets assigned. ✅ Produce weekly KPI and SLA reports for management review. ✅ Meet the documentation quota for ITGlue/Hudu/Confluence. ✅ Identify inefficiencies and propose automation solutions. ✅ Mentor and guide junior IT staff members. ✅ Be available for on -call shifts as needed. ✅ Travel to customer locations, data centers, and remote sites when required. BenefitsWork Environment & Benefits ✔ Competitive salary based on experience. ✔ Hybrid work environment (remote & on -site as needed). ✔ Travel opportunities to customer locations & data centers. ✔ On -call pay for after -hours support. ✔ Health, dental, and vision insurance options. ✔ Ongoing training and certification support. ✔ Career growth opportunities within the company. Why Join Us? This role is ideal for a technical leader who can manage L1/L2 support, drive IT documentation, ensure SLA/KPI compliance, automate processes, and travel for hands -on support. If you want to take ownership of IT support operations and work with cutting -edge tech, apply today!
    $71k-111k yearly est. 60d+ ago
  • IS PC Technician 1

    Franciscan Missionaries of Our Lady University 4.0company rating

    Information technology professional job in Baton Rouge, LA

    The IS PC Technician I provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction. Responsibilities Job Function: Job Duties: * Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems. * Provides high-quality, consistent end user support services for all employees within FMOLHS. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary. * Images, configures and deploys new hardware, software and peripherals for use on the corporate network. * Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. * Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels. * Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods. * Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management. * Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. * Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. * Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes. Qualifications Experience: * 2 years' experience in database applications or PC hardware & software. * Associate's degree in IT accounts for 1 year of experience. Education: * High School graduate or equivalent Special Skills: * Experience supporting MS Office, web-based applications, and remote users. * Experience identifying and resolving hardware issues for laptops, desktops, and servers.
    $38k-49k yearly est. 30d ago
  • Junior Fusion Technician

    Aptim 4.6company rating

    Information technology professional job in Baton Rouge, LA

    As a Junior equipment Operator with APTIM, you will operate excavator, off road truck skid loader, man lift and extend a boom forklift fusion machines for installation of HDPE piping at the landfills we do our projects on. **Key Responsibilities/Accountabilities:** + Follow all maintenance and safety procedures. + Connect sections of pipe, using HDPE welding machines and PVC pipe with Glue and primer. + Maintain and adjust machinery to ensure proper performance. + Operate off road trucks and excavators on side slopes. + Measure materials or objects for installation or assembly. + Mix substances or compounds needed for work activities. + Repair or replace defective parts of machinery, such as rotary drill rigs, water trucks, air compressors, and pumps using hand tools. + Install well heads and valves **Basic Qualifications:** + Have a knowledge of safely operating assigned equipment. + Loads, transports, and unloads materials, tools, equipment and supplies. + Performs minor maintenance or cleaning activities on tools and equipment. + May require a high school diploma or its equivalent with previous years of experience in the field or in a related area. **PHYSICAL REQUIREMENTS:** Strength: Standing 50% Walking 20% Sitting 30% Lifting 35 lb. Carrying 35 lb. Pushing 0 ft-lb. Pulling 0 ft-lb. 2. Climbing O Balancing O 3. Stooping O Kneeling O Crouching O Crawling O Reaching Handling C Fingering C **Explanation for Symbols:** NP=Not Present, O=Occasionally (0-33%), F= Frequently (34-66%), C=Constantly (67-100%) **ABOUT APTIM** APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: + Work that is worthy of your time and talent + Respect and flexibility to live a full life at work and at home + Dogged determination to deliver for our clients and communities + A voice in making our company better + Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $20 to $24 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. **Employee Benefits** APTIM environ & Infra,LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace *********************************** . + Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location. + Life insurance + Short-term and long-term disability insurance + Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) + 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: + APTIM 2025 401(k) Plan Features (makeityoursource.com) (***********************************getattachment/eaa3a0a0-e46b-447b-b8b7-18f2fbf26eae/APTIM-401k-Plan-Features.pdf) + APTIM - Helpful Documents **Watch our video:** **About APTIM - In Pursuit of Better** \#LI-Onsite \#LI-BN1 Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may make their request known by e-mailing ********************************** or calling ************ for assistance. EOE/Vets/Disability
    $20-24 hourly 60d+ ago
  • IT BI Report Analyst

    eQ Brand 4.2company rating

    Information technology professional job in Baton Rouge, LA

    Utilizes discretion and independent judgement to create reports utilizing Microsoft SQL Server Reporting Services to meet business needs Proficient in Microsoft SQL Server as well as reading and writing complex SQL Create queries to validate and test reports. Assemble and analyze data for business reports, make sure data and calculations are accurate. Maintain, streamline, and automate monthly, quarterly, and annual compliance reporting. Create queries and reports for AdHoc requests from the Operations Management and Enterprise Services teams. Work within an Agile team and coordinate priorities with the Scrum Master and stake holders. Work with data and application development team to modify existing reports for any changes in internal system database schemas. Give guidance to the development teams on issues or data audit needs found during any data analysis. Examine reports to locate and resolve errors. Performs such other services as required. Learn data and business processes and utilize this knowledge to verify data, query and report output.
    $68k-95k yearly est. 60d+ ago
  • IT Specialist

    Saronic

    Information technology professional job in Franklin, LA

    Job DescriptionSaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Saronic is seeking a skilled and proactive IT Service Desk Specialist with a strong background in both traditional IT support and manufacturing technology environments. This role provides critical day-to-day technical support for a mix of office, lab, and production floor systems, ensuring uptime and reliability across our distributed and fast-paced operations. The ideal candidate combines technical depth, excellent problem-solving skills, and hands-on familiarity with supporting users and systems in both corporate and manufacturing settings.Key Responsibilities: Provide IT support for hardware, software, and network issues-including desktops, laptops, servers, printers, and mobile devices-across corporate and manufacturing environments. Support production and engineering systems, including equipment used in assembly, testing, and manufacturing operations (e.g., connected devices, industrial PCs, IoT sensors, etc.). Troubleshoot and resolve escalated issues in a timely manner while maintaining high levels of customer satisfaction and communication. Assist with setup and maintenance of network configurations-routers, switches, firewalls, and VPNs-within both office and production areas. Perform regular system maintenance, software updates, backups, and security patches to maintain optimal system performance. Administer and troubleshoot Active Directory, Office 365, Intune, and cloud-based services (Azure, AWS, Google Workspace). Manage provisioning and deprovisioning of users, accounts, and hardware (onboarding/offboarding). Support collaboration and connectivity between R&D, engineering, and production teams to ensure seamless technology operation across environments. Assist in the implementation of automation initiatives, imaging, and deployment tools to improve IT efficiency and consistency. Enforce and promote IT security best practices, including access control, data protection, and compliance with DoD-related cybersecurity policies. Maintain accurate documentation within the ticketing system (e.g., Jira, ServiceNow, or equivalent). Collaborate cross-functionally with Engineering, Operations, and Production teams to support equipment setup, system integrations, and ongoing reliability. Required Qualifications: Associate or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience). 3+ years of IT support experience, preferably within a manufacturing, industrial, or hardware engineering environment. Strong troubleshooting skills across hardware, operating systems (Windows, mac OS, Linux), and network components. Familiarity with manufacturing IT systems, including connected devices, production networks, and IT/OT segmentation principles. Experience administering Active Directory, Office 365, Intune, and cloud-based collaboration tools. Solid understanding of networking (TCP/IP, DNS, DHCP, VPN, VLANs). Experience using helpdesk/ticketing systems and asset management platforms. Excellent communication and customer service skills; able to translate technical details into accessible explanations. IT certifications (CompTIA A+, Network+, Security+, or Microsoft certifications) are highly desirable. Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Occasional standing and walking within the office. Manual dexterity to operate a computer keyboard, mouse, and other office equipment. Visual acuity to read screens, documents, and reports. Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies. Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). Benefits:Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $62k-92k yearly est. 7d ago
  • Systems & Network Administrator: Baton Rouge, LA

    Turnkey Solutions 3.7company rating

    Information technology professional job in Baton Rouge, LA

    The Systems & Network Administrator is responsible for providing the highest tier of onsite and remote support to our clients. This relates to all technology, to include workstations, servers, printers, networks, and vendor specific hardware and software. This position requires the candidate to identify user problems promptly, develop solutions and always maintain our high level of customer satisfaction. A typical week: Based out of our Baton Rouge office, this position will include onsite service at our client's offices in the area with occasional onsite service in the New Orleans area. Benefits include: Excellent healthcare benefits, PTO, bonus program, training opportunities & more. Pay range: $58,000 - $82,000, depending on experience. Primary Responsibilities Highest tier of support relating to technical issues involving Microsoft's core business applications and for cloud-based applications and technologies such as Microsoft 365. Highest tier of support for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, as well as virtual environments built on Citrix, Microsoft, and VMware. Technical services and support at the network level: WAN, LAN and WLAN connectivity, routers, firewalls, and security. Remote access solution implementation and support: VPN, Remote Desktop, and Citrix System documentation and consulting services to include system reviews and recommendations. Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Service escalations from Level 1 and Level 2 technicians. Additional Responsibilities Improve customer service, perception, and satisfaction. Ability to work in a team and communicate effectively. Escalate service or project issues that cannot be completed within agreed service levels. Business awareness: Develop, document, and update specific knowledge about the customer and how IT relates to their business strategy and goals. Develop in-depth knowledge of the service catalog and how it relates to customer's needs. Document internal processes and procedures related to duties and responsibilities. Responsible for documenting time and expenses as they occur. Remain up to date with current and future technologies emerging in the industry. Qualifications All team members at this level are expected to achieve a certification from our preferred firewall brand (Watchguard) within the first 6 months of employment. Examples of additional certifications that may be required include Microsoft, Citrix, Cisco, VMware, CompTIA Ability to pass test demonstrating strong written and verbal communications skills. 5 - 10 years IT support experience with proven experience working on networking, servers and applications in an enterprise environment. Ability to pass vocabulary and operational proficiency tests on current PC hardware, software, and networking. Ability to work as scheduled sitting, standing, stooping, lift and carry 35 lbs., use a keyboard, and speak on the phone. Ability to travel to client site using your private vehicle. Preferred Skills Interpersonal skills: Such as telephony skills, communication skills, active listening and customer-care Diagnosis skills of technical issues Ability to multi-task and adapt to changes quickly. Service awareness of all organization's key IT services for which support is being provided. Understanding of support tools, techniques, and how technology is used to provide IT services. Ability to analyze practical business impact of IT and related systems. Self-motivated with the ability to work in a fast-moving environment. 2 years of coursework in computer related discipline. 2 years of experience with a managed services provider or IT consulting company. Current/Active certification related to networking or servers. Experience with Mac or Linux based systems. Experience with network cable installation and termination.
    $58k-82k yearly 60d+ ago
  • Network Support Specialist

    Belle of Baton Rouge 3.9company rating

    Information technology professional job in Baton Rouge, LA

    Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members' talent in order to discover their strengths and develop them to continue growth within the company. Looking For Perks? We've got you covered! Top industry pay Tuition Reimbursement 401k with company match Comprehensive health packages Paid Time Off Network Support Specialist This position is an intricate part of the IT department to ensure the best technology efficiency across the property. This position will handle trouble shooting, assist with network maintenance, ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Ensure consistent high-quality service to all our team members and guests. Effectively handle all service calls. Accurately assess user issues, and research, diagnose, and resolve problems. Promptly refer higher-level issues to other members of IT team for resolution. Follow up with users to ensure adequate problem resolution. Review and monitor applications and operating systems. Review and monitor file server and data communications equipment. Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning. Perform preventive maintenance and repair services to hardware components as needed. Implement and install new software and hardware as needed. Remain informed about new technology available. Review all departmental activities with IT Management team. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Perform other duties as assigned or reasonably requested by any member of management. QUALIFICATIONS 1 to 2 years of related work experience within the IT industry, preferred. High School Diploma/GED, required. Must be able to work Weekends, Nights, and Holidays Able to effectively communicate in English via verbal and written. Must be able to work in a fast-paced environment. Must be able to obtain a state gaming permit. The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.
    $54k-71k yearly est. 60d+ ago
  • IT NOC Specialist

    University of New Orleans 4.2company rating

    Information technology professional job in Baton Rouge, LA

    Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attached the required documents in order to be considered for employment. Department IT End User ComputingJob SummaryJob Description Monitor network operations and services in the afterhours OTS Network Operations Center (NOC). Monitor the operation of the state networks for performance, fault, and change management. Take appropriate action to detected problems and alarms, investigate and report issues. Monitor server applications and performance. Take appropriate action and report issues. Provide statewide support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media. Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards. Record service calls in web‐based tracking system and utilize system to document ticket resolutions. Assist with documentation related to proper routing procedure. Contribute to and update user support knowledge base include NOC processes. Provide limited support for approved mobile devices which contain state proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes. Train and assist end users on technical issues as a form of preventative maintenance. In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans. Identify, diagnose, and assist with resolution of network issues as related to end user problems. Assist in managing all assigned issues being handled by other internal IT units or external contractors. Participate in IT meetings as requested by management Function as a technical lead and provides guidance to student workers. Other tasks as directed. QUALIFICATIONS REQUIRED: Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree. Excellent analytical skills, effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum two years of professional experience in a call center, helpdesk, or service desk. Minimum one year of professional experience in an information technology role Minimum one year of professional experience working in a network operation center. Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher). See Diversity Statement instructions by clicking this link: ************************************************** Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
    $58k-73k yearly est. Auto-Apply 60d+ ago
  • Engineer, Software & Information Platform

    Cardinal Health 4.4company rating

    Information technology professional job in Baton Rouge, LA

    **What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 8d ago
  • Network Support Specialist

    Casino and

    Information technology professional job in Baton Rouge, LA

    Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: This position is an intricate part of the IT department to ensure the best technology efficiency across the property. This position will handle trouble shooting, assist with network maintenance. Responsibilities: Ensure consistent high-quality service to all our team members and guests. Effectively handle all service calls. Accurately assess user issues, and research, diagnose, and resolve problems. Promptly refer higher-level issues to other members of IT team for resolution. Follow up with users to ensure adequate problem resolution. Review and monitor applications and operating systems. Review and monitor file server and data communications equipment. Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning. Perform preventive maintenance and repair services to hardware components as needed. Implement and install new software and hardware as needed. Remain informed about new technology available. Review all departmental activities with IT Management team. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Perform other duties as assigned or reasonably requested by any member of management. Qualifications: 1 to 2 years of related work experience within the IT industry, preferred. High School Diploma/GED, required. Must be able to work Weekends, Nights, and Holidays Able to effectively communicate in English via verbal and written. Must be able to work in a fast-paced environment. Must be able to obtain a state gaming permit. What's in it for you: Top industry pay Tuition Reimbursement 401k with company match Comprehensive health packages Paid Time Off Target Salary Range: $43,000 - 45,000 per year Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!
    $43k-45k yearly 9d ago
  • Network Support Specialist

    Bally's Corporation 4.0company rating

    Information technology professional job in Baton Rouge, LA

    Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: This position is an intricate part of the IT department to ensure the best technology efficiency across the property. This position will handle trouble shooting, assist with network maintenance. Responsibilities: * Ensure consistent high-quality service to all our team members and guests. * Effectively handle all service calls. * Accurately assess user issues, and research, diagnose, and resolve problems. * Promptly refer higher-level issues to other members of IT team for resolution. * Follow up with users to ensure adequate problem resolution. * Review and monitor applications and operating systems. * Review and monitor file server and data communications equipment. * Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning. * Perform preventive maintenance and repair services to hardware components as needed. * Implement and install new software and hardware as needed. * Remain informed about new technology available. * Review all departmental activities with IT Management team. * Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. * Keep work area in a clean and orderly manner. * Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. * Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. * Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. * Perform other duties as assigned or reasonably requested by any member of management. Qualifications: * 1 to 2 years of related work experience within the IT industry, preferred. * High School Diploma/GED, required. * Must be able to work Weekends, Nights, and Holidays * Able to effectively communicate in English via verbal and written. * Must be able to work in a fast-paced environment. * Must be able to obtain a state gaming permit. What's in it for you: * Top industry pay * Tuition Reimbursement * 401k with company match * Comprehensive health packages * Paid Time Off Target Salary Range: $43,000 - 45,000 per year Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!
    $43k-45k yearly 11d ago
  • Helpdesk Consultant/Network Technician

    Techpossible

    Information technology professional job in Denham Springs, LA

    Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Training & development TechPossible is seeking an experienced, hands-on Helpdesk Consultant to join our growing team. This role supports a wide range of clients and environments, performing both remote and onsite work. The ideal candidate has strong experience in desktop support, Office 365, IT infrastructure, low-voltage wiring, server support, and security camera systems. Essential Job Responsibilities: (Including but not limited to) Provide desktop and end-user support for Windows and mac OS environments Perform network diagnostics and resolve connectivity issues Document configurations, changes, workflows, and processes Install, configure, and maintain network infrastructure (switches, firewalls, access points, etc.) Deploy, troubleshoot, and support Windows and Linux servers Handle low-voltage wiring, including network cabling and terminations Install and configure IP-based camera systems and NVRs Assist with project deployments and onsite service calls Required Qualifications: 5+ years of hands-on experience in a similar IT role Strong desktop support skills (Windows 10/11, Office 365, printers, peripherals) Solid understanding of networking (VLANs, routing, switching, VPNs) Experience with server hardware, Active Directory, and virtualization (VMware/Hyper-V) Proficiency in network cabling and terminations (Cat5e/6/6A) Experience with IP security camera systems Ability to lift equipment and work in attic/closet environments as needed Strong problem-solving skills and attention to detail Valid drivers license and reliable transportation Preferred Skills: (Not Required) Firewall configuration experience (Fortinet, SonicWall, Cisco, etc.) Familiarity with backup systems, cloud services, and RMM tools Certifications such as CompTIA Network+, Security+, or similar Previous MSP experience Benefits: Health Insurance TechPossible will pay 50% of the employees premium 401k Contribution TechPossible will match employee contribution up to 3% Optional benefits: Dental, Vision, Accident, Critical Illness, Short Term Disability, and Life Insurance. Paid Time Off Paid Holidays Access to Employee Assistance Program Company provided health club membership Travel reimbursement Opportunities for professional development and certification support Supportive, team-oriented work environment
    $50k-72k yearly est. 11d ago
  • Level I or II Rope Access Technician

    Team Industrial Services, Inc. 4.8company rating

    Information technology professional job in Gonzales, LA

    The Rope Access - NDE Technician is responsible for carrying out standard rope access operations under the direct supervision of an authorized Level 3 rope access supervisor. The technician will use Industrial Rope Access methods and related equipment to access and complete a wide variety of inspection, maintenance and other industrial work tasks while on ropes or in difficult access areas. Technicians must have the ability to perform work that is physically demanding, have good communication skills and the ability to assimilate a large amount of new information. Responsibilities may also include rescue operations, technical reports and administrative tasks. Work hours, locations, shifts and nature of work assignments vary greatly and travel may be required. Essential Job Functions * Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential hazards or concern; * Performs all duties as assigned and adheres to TEAM's Core Values and 7 Critical Choices. * Utilizes proper personal protective equipment. * Follows the Rope Access Supervisor's or the Rope Access Lead Technician's directions. * Displays a healthy respect for heights and follows all OSHA, site specific and Team safety procedures. * Understands work permits and participate in job hazard analyses. * Participates in required training, rope access certification sessions and maintains a working understanding of rope access safe working practices. * Works in accordance with TEAM rope access policies and Rope Access Code of Practice. * Inspects and verifies rope access systems and components before use. * Recognizes worksite hazards and notifies the Rope Access Supervisor of any unsafe conditions. * Maintains proficiency at rescue techniques and assist in rescues as directed and in accordance with certification level. Job Qualifications * Minimum of a High School Diploma or equivalent * Minimum 18 years of age. * IRATA / SPRAT certification * NDT/ NDE Certification preferred * Travel required. * Must have a capacity for work at height. Work Conditions * Field duties require outdoor work in a plant atmosphere with varying weather conditions. * Interaction with other crew employees, as well as supervisors and client personnel. * Working in plant and/or shop areas around production machinery with extreme noise levels. * Must be able to wear safety equipment as required by the safety department for personal protection. * May be at more than one job site in a day and must be able to tolerate climate changes. * May be required to travel out of town on a periodic basis. Physical and Mental Requirements * Ability to lift and carry 75 pounds. * Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking and stooping. * Tasks may also include physically moving and setting up inspection equipment (maximum component weight +/- 50 lbs.). * Climbing and working off of ladders, stairs, scaffolding and objects in excess of 100 ft. * Working extended hours and standing for extended periods of time. * Work in indoor and outdoor environments in conditions of extreme heat and/ or cold. * Work in and near industrial hazards. * Must be able to walk and climb except when performing non-field duties. * Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits employee to communicate effectively. * Sufficient personal mobility and physical reflexes, with or without reasonable accommodations to perform office duties and travel when necessary to off-site locations. * Ability to maintain focus and multitask effectively. * Exhibits sensible and responsible behavior. * Must meet IRATA/SPRAT certification requirements
    $32k-43k yearly est. Auto-Apply 28d ago
  • Intern/Co-op - Information Technology (Summer 2026)

    Marathon Petroleum Corporation 4.1company rating

    Information technology professional job in Garyville, LA

    An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
    $25-31.2 hourly 50d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Baton Rouge, LA?

The average information technology professional in Baton Rouge, LA earns between $43,000 and $105,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Baton Rouge, LA

$67,000
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