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Information technology professional jobs in Bismarck, ND

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  • IT Support Associate

    Motion Recruitment 4.5company rating

    Information technology professional job in Bismarck, ND

    🚀 Onsite IT Support Associate | Bismarck, NJ 58503 | 3-Month Contract-to-Hire ⏰ Duration: 3 months (Contract-to-Hire) 🖥️ Work Schedule: Mon-Fri | 8 AM-5 PM (2 days/week: 10 AM-7 PM, flexible except Mondays) About the Role We're looking for a friendly and proactive Onsite IT Support Associate to be the go-to technical resource for our Bismarck office! You'll provide high-quality support for hardware, software, and networking issues, assist with new hire onboarding, maintain office equipment, and deliver exceptional customer service to internal employees. This is an onsite role with a family-oriented and supportive team culture, where no two days are the same. 🌟 What You'll Do 🖥️ Provide onsite technical support for laptops, desktops, software, printers, and network issues 💻 Assist with new hire onboarding: laptop setup, accounts, and workstations 🛠️ Install, configure, and update software, drivers, and utilities 📈 Monitor systems, troubleshoot issues, and escalate when necessary 💬 Manage tickets through an internal system, primarily chat-based (10-80+ interactions/day) 🤝 Support employees onsite and remotely 🏃 Participate in a 3-4 week training program, all equipment provided ✅ Must-Have Skills 2+ years of IT support experience (hardware, Windows OS, basic networking) 2+ years of customer service experience with strong communication Ability to troubleshoot desktops/laptops, printers, and software issues Comfortable working in a fast-paced technical environment 🎯 Preferred Skills VPN troubleshooting Additional IT certifications or degrees (optional) Broad IT support background 💡 Soft Skills / Personality Fit Friendly, approachable, and customer-focused Professional and represents IT positively Reliable, adaptable, and a strong team player Able to work under pressure and handle stressful situations
    $32k-38k yearly est. 20h ago
  • Mainframe Application Support Analyst

    Radiant Digital 4.1company rating

    Information technology professional job in Bismarck, ND

    We are looking for an Application Support Analyst - Hybrid - Bismarck, ND If you are interested in applying for this requirement, please do respond with your updated resume. Job Title: Application Support Analyst Duration: 12 months from start Position Overview The Application Support Analyst provides system analysis and support for IT applications. The focus is on troubleshooting, user support, maintaining application stability, and coordinating with technical teams and business stakeholders. The role ensures smooth daily operations and supports enhancements when needed. Application Support Analyst Key Responsibilities Analyze business processes and application functionality to identify improvements. Application Support Analyst Provide daily support for IT systems, including incident resolution and user assistance. Document system configurations, workflows, and support procedures. Collaborate with development teams, HHS, and NDIT staff on changes and enhancements. Assist with testing and validation of application updates. Communicate clearly with stakeholders on system performance and changes. Coordinate work with NDIT to meet state IT standards. Participate in project tasks assigned by program and project management. Application Support Analyst Required Skills 5+ years of experience in application support or system analysis. Proficiency with mainframe environments, including ADABAS and NATURAL. Experience supporting enterprise applications and complex data workflows. Basic to intermediate SQL for data queries and reporting. Familiarity with batch processing and job scheduling tools such as Control-M. Working knowledge of incident management systems like ServiceNow or Remedy. Strong troubleshooting and problem-solving skills. Ability to communicate effectively with technical and non-technical users. Preferred Skills Current hands-on experience with NATURAL development. Application Support Analyst Experience with ADABAS, DB2, Oracle, and JCL. Familiarity with TSO, Librarian, IBM Fault Analyzer, and IBM Debug Facility. Application Support Analyst Strong knowledge of relational databases. Prior experience supporting a state government system.
    $43k-68k yearly est. 2d ago
  • Application Support Analyst

    Prominent 4.2company rating

    Information technology professional job in Bismarck, ND

    Prominent is looking for an Application Support Analyst to provide system analysis and support for IT applications, ensuring smooth operations and assisting with enhancements as needed. This role focuses on application troubleshooting, user support, and coordination between technical teams and business stakeholders. This is a 12 month contract with preference given to local candidates; remote may be possible for the right candidate. No visa sponsorship is available for this opportunity! C2C or 1099 not available for this opportunity! Responsibilities: Analyze business processes and application functionality to identify improvement opportunities. Provide day-to-day support for IT systems, including issue resolution and user assistance. Document system configurations, workflows, and support procedures. Collaborate with developers and other IT staff to implement changes or enhancements. Assist with testing and validation of application updates. Maintain clear communication with stakeholders regarding system performance and changes. Coordinate work with technical staff to meet state IT standards and requirements. Participate in project work as directed by the program manager and as assigned by the project management team, the approved project plans, and the approved project schedules. Required Skills: Experience in application support and system analysis. Strong problem-solving and troubleshooting skills. Familiarity with enterprise applications and data workflows. Ability to communicate effectively with technical and non-technical audiences. Basic SQL or data query skills (preferred). Preferred skills that stand out on resume Mainframe Current experience in Natural required Knowledge and experience developing mainframe applications using Natural, Adabas, DB2, Oracle, Job Control Language (JCL) Primary toolsets include TSO, Librarian (source version control), IBM Fault Analyzer, IBM Debug Facility Good working knowledge of relational databases Anticipated salary in the $37-41/hr range.
    $37-41 hourly 2d ago
  • Application Support Analyst

    Ricefw Technologies Inc.

    Information technology professional job in Bismarck, ND

    The Application Support Analyst will provide system analysis and support for IT applications, ensuring smooth operations and assisting with enhancements as needed. This role focuses on application troubleshooting, user support, and coordination between technical teams and business stakeholders. Responsibilities: Analyze business processes and application functionality to identify improvement opportunities. Provide day-to-day support for IT systems, including issue resolution and user assistance. Document system configurations, workflows, and support procedures. Collaborate with developers and other IT staff within HHS and NDIT to implement changes or enhancements. Assist with testing and validation of application updates. Maintain clear communication with stakeholders regarding system performance and changes. Coordinate work with NDIT technical staff to meet state IT standards and requirements. Participate in project work as directed by the program manager and as assigned by the project management team, the approved project plans, and the approved project schedules. Required Skills: Experience in application support and system analysis. Strong problem-solving and troubleshooting skills. Familiarity with enterprise applications and data workflows. Ability to communicate effectively with technical and non-technical audiences. Basic SQL or data query skills (preferred). Preferred skills that stand out on resume Mainframe Current experience in Natural required Knowledge and experience developing mainframe applications using Natural, Adabas, DB2, Oracle, Job Control Language (JCL) Primary toolsets include TSO, Librarian (source version control), IBM Fault Analyzer, IBM Debug Facility Good working knowledge of relational databases Required Skills Candidate Experince in Years 5+ years in application support, system analysis, or related IT roles. Proven ability to troubleshoot, maintain, and enhance enterprise applications and the data workflows that connect them. Proficiency in mainframe environments, with hands-on experience in ADABAS database administration and NATURAL programming for application support and enhancements. Working knowledge of SQL for writing queries and generating reports to support troubleshooting and analysis. Experience with batch processing and job scheduling tools (such as Control-M), including monitoring, troubleshooting, and supporting data integration workflows Knowledge of IT incident and service management platforms (e.g., ServiceNow, Remedy) for tracking, resolving, and documenting support issues. Preferred Skills Skill Name Prior experience consulting or providing operational support for a state government system
    $37k-58k yearly est. 2d ago
  • Tier 3 Technical Support Specialist

    ASM Research, An Accenture Federal Services Company

    Information technology professional job in Bismarck, ND

    Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $31k-51k yearly est. 7d ago
  • Help Desk Agent

    Cayuse Holdings

    Information technology professional job in Bismarck, ND

    **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $15-17 hourly 17d ago
  • Technical Support (Help Desk)

    National Information Solutions Cooperative 4.0company rating

    Information technology professional job in Mandan, ND

    About NISC NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. Work Schedule Hybrid (after an initial training period) from our Mandan, ND office Hybrid Schedule: Minimum of working 4 days per week onsite with availability to work up to 5 days a week from an office location. Monday-Friday, scheduled to work within 7:30 am - 6:00 pm Primary Responsibilities Serves as first tier Helpdesk support to the administration of both Windows and Mac devices, tasks include (but not limited to): Performs installations, setting up Active Directory (AD) user accounts, maintaining general logins, establishing permissions, etc Performs hardware and software maintenance, repairs, upgrades, backups, restores and other maintenance tasks as needed Supports device replacements and rotations Installs and troubleshoots NISC approved software on NISC owned devices Provides support of NISC's phone & ACD systems Assists with support of our SSO (Okta) for various applications Provides initial support by assisting onsite or virtual employees with common login and permission issues, as well as resolving problems related to software, hardware, and peripheral devices. Utilizes remote connectivity tools such as NinjaOne or Microsoft Teams to assist with support efforts Troubleshoots and maintains Apple devices, including Mac computers, iPads and AppleTVs Manages onsite meeting room technology needs, including AV setup, system updates, and technical support, ensuring that all NISC meeting spaces and event requirements are met Ensures NISC meeting rooms and other meeting technical requirements are up to date for the facilitation of various NISC meetings/events Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role Assists project leads on various projects within the Helpdesk team Availability to participate in an On-Call/Afterhours rotation (one week about every two months) Additional tasks or duties as required Knowledge, Skills & Abilities Preferred Strong verbal and written, interpersonal and communication skills Strong customer service skills Familiarity with the setup and support of Windows and Mac operating systems and software Familiarity with basic support of TCP/IP networks Familiarity with basic Virtual Private Network clients (VPN) and computer connectivity (WiFi/LAN) Familiarity with Telephony Familiarity with Okta (SSO) Familiarity with a ticketing system or working from a queue Strong problem-solving skills and attention to detail Ability to work independently, as well as in a team environment Ability to effectively adapt to change Ability to interact in a positive manner with internal and external contacts Ability to maintain the highest level of professionalism, ethical behavior and confidentiality Commitment to NISC's Statement of Shared Values Education Preferred High School Diploma or equivalency required. Bachelor's Degree in a related field or equivalent experience preferred. Minimum Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. Disclaimer Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
    $26k-33k yearly est. Auto-Apply 4d ago
  • Information Technology Co op Bismarck Acceleration Center (Jan-Aug 2026)

    Doosan Group

    Information technology professional job in Bismarck, ND

    A close affiliate of Doosan Bobcat, Doosan Digital Innovation America, LLC (DDIA) is the primary provider of managed IT services to the world famous Bobcat Company. Beyond Bobcat, DDIA provides IT services to a wide variety of Doosan affiliates all over the world. Location: Bismarck, ND Acceleration Center Job Information You have the knowledge, now gain the experience. And why not with a global market-leading company? At Doosan Digital Innovation America, we offer a robust internship program to college students like you. Hone your creativity, critical thinking abilities, and your collaborative spirit, all while moving our company forward. Build your future on a foundation of proven success. For us innovation is key, we strive to produce an experience for students beyond other traditional internship programs. You will be referred to as a "co-op" and you will be considered a true employee. Co-op positions are an eight-month long opportunity. You don't need a lot of experience to join, just bold dreams and a strong work ethic. Give us eight months and we'll give you a path for a lifetime. This primary objective of this position is to act as the primary interface to the end user computing services that are supported by the IT Department to effect real time problem analysis and resolutions. Works directly with End User Computing Analysts and customers to provide services and help to resolve a variety of computing and network device problems. Role & Responsibility Provide support services for all end-user platforms, including desktop/laptop platforms, desktop image and standardization, security and mal-ware protection packages, desktop policies, and mobile computing/PDA standardization. Repairing PCs & peripheral equipment. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, Datacenter services, or Application development to restore service or identify and correct the problem Documents, tracks and monitors the problem to ensure a timely resolution in order to ensure customer satisfaction, eliminate downtime, and prevent cost overruns. Simulates or recreates user problems to resolve operating difficulties. Recomends systems modifications to reduce user problems. Job Requirement Jr. or Sr. standing seeking a Bachelor's Degree in MIS or Computer Science 3.0 or higher GPA preferred Be able to commit to Doosan Information and Communications America for the entire term of the co-op(8 months) High level of motivation and independence Strong background with Windows based software troubleshooting Windows XP+ and Windows Server 2008+ and the Microsoft Suite (Word, Excel, Access, and PowerPoint) Excellent oral and written communication skills Strong Interpersonal skills Work under pressure and prioritize and manage workload Ability to complete assigned activities as well as meet milestones Ability to multi-task technical fast A working knowledge and understanding of client computing technologies and their interworkings Ability to follow written instructions Must be knowledgeable in PC hardware and software Strong Troubleshooting Skills Experience Required: 0 >2 years Travel Required: Doosan is committed to a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call ************. Doosan Digital Innovation America, LLC is interested in every qualified candidate who is eligible to work in the United States. However, we will not provide sponsorship or support for any immigration status for this position Beware of Fraudulent Job Offers and Solicitations Any legitimate job offer will be preceded by an official selection process
    $34k-51k yearly est. 60d+ ago
  • Manager - IT Audit

    Western Digital 4.4company rating

    Information technology professional job in Bismarck, ND

    ** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture. The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape. ESSENTIAL DUTIES AND RESPONSIBILITIES Audit Planning & Execution + Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity. + Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems. + Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements. + Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation. + Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities. + Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards. Risk & Governance + Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework. + Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation. + Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning. + Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture. Collaboration & Communication + Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence. + Communicate audit results, risk insights, and recommendations clearly to management across geographies. + Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution. + Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director. Leadership & Development + Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners. + Foster collaboration, innovation, and continuous improvement within the IT Audit function. + Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard. **Qualifications** REQUIRED + Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline. + Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent. + 6-10 years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred). + Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs. + Familiarity with cloud platforms, identity management, and data governance processes. + Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination. SKILLS + Experience using AuditBoard or similar GRC/audit management tools is a plus. + Excellent analytical, communication, and project management skills. + Ability to manage multiple priorities in a fast-paced, global environment. + Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia). + Occasional travel (domestic and international) may be required. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this. **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
    $117k-145k yearly est. 30d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology professional job in Bismarck, ND

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-31k yearly est. 15h ago
  • IT SAP TECHNICAL ADMINISTRATOR (DOE)

    Basin Electric Power Cooperative 4.8company rating

    Information technology professional job in Bismarck, ND

    Oversee the design, alignment and implementation of technology architecture and administration of SAP. Provide strategic planning, technical expertise, and collaboration with various stakeholders and is used to drive innovation and success in IT. Translate the organization's requirements and goals into technical design. **ESSENTIAL DUTIES** + Develop and maintain the organization's enterprise architecture blueprint, encompassing IT systems, applications, data, processes, and infrastructure, aligned with IT and business objectives and strategies. + Oversee the management of SAP systems deployed in the cloud, ensuring optimal configuration and performance in cloud environments. + Work with functional consultants to support the integration of business processes within the RISE architecture. + Manage and optimize SAP Fiori applications, ensuring a smooth user experience and integration with back-end systems. + Collaborate with stakeholders to design and develop applications and solutions on SAP BTP, ensuring they meet business requirements. + Facilitate seamless integration of SAP solutions with other cloud services and applications, enabling efficient data flow and business processes. + Administer user access and roles in alignment with RISE best practices, ensuring secure access to cloud-based applications. + Ensure compliance with security policies and regulations, addressing any vulnerabilities in the cloud environment. + Participate in change management processes for system updates, ensuring minimal disruption to business operations. + Maintain documentation for system configurations, processes, and changes, and provide regular reports on system performance and health. + Support the deployment of innovative technologies and solutions within the SAP landscape, enabling businesses to leverage advanced capabilities. + Perform other duties as assigned. **MINIMUM QUALIFICATIONS** + Bachelor's degree in computer science, information technology, computer or software engineering or related field; or + Associate's degree in computer science, information technology, computer or software engineering, or related field and 2 years of related experience; or + A high school diploma or equivalent (GED or HSED) and 4 years of related experience. + A valid driver's license. **PHYSICAL AND ENVIRONMENTAL DEMANDS** This position requires the ability to remain in a stationary position and to move about the office building, occasional reaching below and above shoulder level, constant use of keyboard/computer and other office productivity machinery, bending, kneeling, lifting/carrying up to 10 pounds, and pushing/pulling up to 20 pounds. It also requires finger dexterity and hand coordination. **KEY SKILLS** + Introductory knowledge of application development and lifecycles; implementation of applications; procedural language; Structured Query Language (SQL), C#, Java, and relational database concepts. + Ability to communicate and clearly exchange accurate information. + Ability to develop plans, procedures and goals; present information to others; and work under stress to complete projects within deadlines. + Basic knowledge of computer system networking and architecture. + Ability to prioritizing tasks effectively. + Good communication and organizational skills. + Proficient with personal computers and Microsoft Word, Excel, and Outlook. + Ability to manage and deliver technical solutions. Basin Electric wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, or who needs other assistance or accommodations, please contact us at ************. Please indicate the specifics of the assistance needed or provide your contact information, and a Basin Electric Human Resources representative will contact you. Basin Electric is an Equal Employment Opportunity Employer regarding race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and veterans status.
    $75k-87k yearly est. 60d+ ago
  • Support Specialist Technician

    State of North Dakota 4.2company rating

    Information technology professional job in Washburn, ND

    Dakota Central HSZ - Washburn, ND - Eligibility Worker Support Specialist Dakota Central Human Service Zone is seeking a Support Specialist for the Economic Assistance Team to provide support with documents, assisting clients with applications and inquires. Duties of the Eligibility Support Specialist Worker: * Greet clients (phone or walk-in); screen inquiries to determine where best to direct them. * Accept/receive economic assistance related applications/documents either in-person or retrieve from centralized email/fax. * Review all applications/documents to ensure accurate completion & signatures documentation is not complete, then work with the client to complete. * Screening for SNAP expedited eligibility and LIHEAP emergency * Assessment of client needs * Provide referrals for other services * Register application in SPACES. * Scan/File documents from clients to appropriate destination for processing. * Manage workflow within assigned cue * Utilize eligibility determination systems * Respond to questions regarding services provided by the agency * Explain policy and procedure * Out of State Medical Travel * Workload and time management * Attend and complete trainings, staff meetings, and any other meetings assigned * Develop and prioritize work practices to meet deadlines for programs * Other duties as assigned To succeed in this position, you must possess excellent verbal and written communication skills, along with strong teamwork and collaboration abilities, and the capacity to make effective decisions in a dynamic and evolving environment with diverse populations. You will also need to be comfortable working with all types of software and database applications, with a willingness to learn new technology programs. Additionally, you will need to have a strong understanding of complex program policies and procedures. To be considered for this position, you are required to have one of the following: * Completion of the eligibility worker one-year certificate program. * Completion of 90 semester hours or 135 quarter hours of a bachelor's degree program. * Graduation from high school or GED and three years of work experience involving processing of claims, loans, financial eligibility benefits, credit reviews, abstracts, taxes, or housing assistance, or working in the clerical, accounting, bookkeeping, legal, financial, business, teaching, investments/financial planning, computer/data processing fields. * Three years of any combination of education and experience listed above. Must maintain valid driver's license and auto insurance. Some travel throughout McLean, Mercer, Oliver and Sheridan Counties could occur. Working for Dakota Central Human Service Zone: Dakota Central Human Service Zone partners with the Department of Health and Human Services and McLean County to deliver public assistance and program protocols and provides employees with the excellent benefits and employment packages offered by McLean County as a McLean County employee. Dakota Central Human Service Zone team members are offered robust medical, dental and life insurance coverage, as well as an excellent retirement package (ND PERS). Employees enjoy 10 paid holidays, as well as earning both annual leave AND sick leave days. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt Application Procedures Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 PM Central Standard Time (CST). Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships. This employer participates in E-Verify. Please visit the following website for additional information: *************************************** A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview. For more information about the position or if you need an accommodation, please contact Maurice Hardy by email: **************** or phone: ************** #2 Employing Unit: Dakota Central Human Service Zone TTY Number: ND Relay Service ************** (text); ************** (voice) If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact **************** or *************. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.
    $29k-54k yearly est. 7d ago
  • Senior Analyst, Finance Operations- Pricing Support

    Cardinal Health 4.4company rating

    Information technology professional job in Bismarck, ND

    **_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense. Pharma Supplier Contracts is responsible for processing notifications via EDI, or e-mail from our Suppliers to create a contract, add products or customers, delete products or customers, update contract pricing or adjust effective dates of the contracts. This team looks to prevent and detect process errors which lead to customers receiving incorrect pricing which could result in a Credit and rebill. **_Responsibilities_** + Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience + Use and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of Customer), VOS (Voice of Sales) and First Time Pricing Accuracy scores + Build relationships with select key suppliers and select key customers with the goal of improving VOM (Voice of Manufacturer) and VOS (Voice of Sales) scores + Helps direct team members to solve complex pricing inquiries and projects. The goal of this is around being proactive rather than reactive + Develop strong supplier relationships to drive effectiveness and value against the planned strategies; facilitate supplier reviews; generate continuous improvement ideas + Partners with other finance ops teams to identify root cause and ensure a pricing dispute in that realm is systematically eliminated + Follows all process gaps to the finish line to validate the correct training has been implemented and all team members are engaged on how a discrepancy occurred + Helps review any FTPA (First Time Pricing Accuracy) findings to determine scope and accountability + Troubleshooting pricing discrepancies that arise and ensuring knowledge is shared, documented and communicated to onshore and offshore resources + Actively engage in updating processes and SOPs + Service multiple suppliers and/or processes in a fast paced and highly analytical environment. + Act as a liaison with internal and external key stakeholders to solve for issues within the processing of the contracts. **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of experience, preferred + Proficient in Microsoft Office, especially in Excel and Access, preferred + Excellent communication and interpersonal skills + Sense of urgency, attention to detail and accountability needed + Ability to build strong collaborative relationships and communicates effectively + Strong organizational skills **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000-$73,440 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#SP-1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-73.4k yearly 35d ago
  • Sr IT Application Specialist

    Nisc

    Information technology professional job in Bismarck, ND

    NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team. Position Overview We're looking for a technically skilled and self-driven professional to join our team in a full-time capacity. This role offers the opportunity to take ownership of key enterprise applications-such as Okta, Entra ID, Microsoft 365, Threatlocker, MDM platforms, the Atlassian suite, and RingCentral-and grow into a subject matter expert in one or more of these areas. A foundational ability to interpret code and API calls is important, as automation plays a significant role in our environment. A strong security mindset is essential, as this role involves managing systems and workflows that are critical to the organization's security posture. The ideal candidate is a proactive problem-solver who thrives in complex technical environments, demonstrates strong troubleshooting skills, and is comfortable working independently while collaborating across teams. Work Schedule * Hybrid (after an initial training period) from one of our office locations: * Cedar Rapids, IA * Lake Saint Louis, MO * Mandan, ND * Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed * Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose * Virtual Office: Candidates working from a remote location within approved states will be considered for those who have applicable experience Essential Duties * Co-own the full lifecycle implementation of moderately complex internal, on premise or cloud-based applications that may span many users and integration points. * Interpret code to assist with and understand initiatives around automation and data transformation. * Assist and may own implementation of on premise or cloud-based applications. * Assist and may own the ongoing maintenance of broader and more moderately complex internal IT applications. * Write basic level scripts and utilize API calls to automate administrative tasks or conduct data transformation for specific systems * Prepare Change Requests and follow-up to resolution. * Provide second tier support in researching and troubleshooting to resolve IT application problems or issues. * Support general business needs and moderately complex administration functions within and between other internal IT teams. * Follow forced changes implemented by vendors. May be asked to coordinate with other groups/departments in anticipation of the change. * Serve as a subject matter expert within specific IT applications. * Provide after-hours technical support as needed. * May be asked to participate in proof of concepts for new solutions. * May be asked to train employees on technical applications and team processes. * May be asked to recommend and/or implement changes or enhancements to IT applications that lead to better efficiencies or security controls. * May be asked to participate in new vendor selections. * Other duties as assigned. * Commitment to NISC's Statement of Shared Values. Preferred Knowledge, Skills & Abilities * 5+ years of related experience preferred. * Working scripting knowledge. (Bash, Python, Powershell, etc.) * Moderate knowledge of API calls and how to use a programming language to automate repetitive tasks. * Working knowledge of Identity Management/SSO solutions. (Okta, etc.) * Basic knowledge of telephony systems, VoIP, etc. * Working knowledge of SaaS automation platforms. (Okta Workflows, Bettercloud, etc.) * Working knowledge of administration of productivity suites. (Office365, GSuite, etc.) * Working knowledge of email/spam systems. (Proofpoint, Exchange, etc.) * Working knowledge of security tools. (InsightVM, InsightIDR, Carbon Black, BeyondTrust) * Working OS knowledge and troubleshooting ability (mac OS, Windows) * Working knowledge of endpoint management solutions. (Kandji, NinjaOne) * Working knowledge of Active Directory. * Basic network knowledge. * Working level knowledge of Project Management processes and theory. * Excellent research and problem-solving skills. * Working level knowledge of business-related software applications and services. * Strong ability to demonstrate initiative and accountability. * Strong level ability to troubleshoot. * Strong ability to multitask and time manage. * Strong ability to make decisions based on the application of guidelines and procedures. * Strong level ability to organize, prioritize, and adapt to change. * Strong level ability to interact in a positive manner with internal and external contacts. * Strong written and verbal communication skills. Education Preferred Bachelor's Degree in Information Technology, Management Information Systems, Computer Information Systems, Systems & Network Administration, Computer Engineering, any other business-related field or equivalent experience. Minimum Physical Requirements The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made. While performing this role, employees must be able to see and communicate effectively. They are regularly required to remain stationary, move about, and operate computer keyboards or office equipment. Disclaimer Management may modify this job description by assigning or reassigning duties and responsibilities at any time. Key Words SaaS Management | Identity Management | Okta | Automation | User Lifecycle Management | Security | Cybersecurity | REST APIs | Scripting | Office365 | Powershell | Bash | Javascript | Asset Management | Exchange | IDP | SAML/OIDC | Project Management | Privileged Management | Active Directory | SIP/VOIP/Contact Center | Atlassian | SAML |Exchange
    $91k-122k yearly est. Auto-Apply 28d ago
  • Sr IT Application Specialist

    NISC

    Information technology professional job in Mandan, ND

    NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team. Position Overview We're looking for a technically skilled and self-driven professional to join our team in a full-time capacity. This role offers the opportunity to take ownership of key enterprise applications-such as Okta, Entra ID, Microsoft 365, Threatlocker, MDM platforms, the Atlassian suite, and RingCentral-and grow into a subject matter expert in one or more of these areas. A foundational ability to interpret code and API calls is important, as automation plays a significant role in our environment. A strong security mindset is essential, as this role involves managing systems and workflows that are critical to the organization's security posture. The ideal candidate is a proactive problem-solver who thrives in complex technical environments, demonstrates strong troubleshooting skills, and is comfortable working independently while collaborating across teams. Work Schedule Hybrid (after an initial training period) from one of our office locations: Cedar Rapids, IA Lake Saint Louis, MO Mandan, ND Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose Virtual Office: Candidates working from a remote location within approved states will be considered for those who have applicable experience Essential Duties Co-own the full lifecycle implementation of moderately complex internal, on premise or cloud-based applications that may span many users and integration points. Interpret code to assist with and understand initiatives around automation and data transformation. Assist and may own implementation of on premise or cloud-based applications. Assist and may own the ongoing maintenance of broader and more moderately complex internal IT applications. Write basic level scripts and utilize API calls to automate administrative tasks or conduct data transformation for specific systems Prepare Change Requests and follow-up to resolution. Provide second tier support in researching and troubleshooting to resolve IT application problems or issues. Support general business needs and moderately complex administration functions within and between other internal IT teams. Follow forced changes implemented by vendors. May be asked to coordinate with other groups/departments in anticipation of the change. Serve as a subject matter expert within specific IT applications. Provide after-hours technical support as needed. May be asked to participate in proof of concepts for new solutions. May be asked to train employees on technical applications and team processes. May be asked to recommend and/or implement changes or enhancements to IT applications that lead to better efficiencies or security controls. May be asked to participate in new vendor selections. Other duties as assigned. Commitment to NISC's Statement of Shared Values. Preferred Knowledge, Skills & Abilities 5+ years of related experience preferred. Working scripting knowledge. (Bash, Python, Powershell, etc.) Moderate knowledge of API calls and how to use a programming language to automate repetitive tasks. Working knowledge of Identity Management/SSO solutions. (Okta, etc.) Basic knowledge of telephony systems, VoIP, etc. Working knowledge of SaaS automation platforms. (Okta Workflows, Bettercloud, etc.) Working knowledge of administration of productivity suites. (Office365, GSuite, etc.) Working knowledge of email/spam systems. (Proofpoint, Exchange, etc.) Working knowledge of security tools. (InsightVM, InsightIDR, Carbon Black, BeyondTrust) Working OS knowledge and troubleshooting ability (mac OS, Windows) Working knowledge of endpoint management solutions. (Kandji, NinjaOne) Working knowledge of Active Directory. Basic network knowledge. Working level knowledge of Project Management processes and theory. Excellent research and problem-solving skills. Working level knowledge of business-related software applications and services. Strong ability to demonstrate initiative and accountability. Strong level ability to troubleshoot. Strong ability to multitask and time manage. Strong ability to make decisions based on the application of guidelines and procedures. Strong level ability to organize, prioritize, and adapt to change. Strong level ability to interact in a positive manner with internal and external contacts. Strong written and verbal communication skills. Education Preferred Bachelor's Degree in Information Technology, Management Information Systems, Computer Information Systems, Systems & Network Administration, Computer Engineering, any other business-related field or equivalent experience. Minimum Physical Requirements The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made. While performing this role, employees must be able to see and communicate effectively. They are regularly required to remain stationary, move about, and operate computer keyboards or office equipment. Disclaimer Management may modify this job description by assigning or reassigning duties and responsibilities at any time. Key Words SaaS Management | Identity Management | Okta | Automation | User Lifecycle Management | Security | Cybersecurity | REST APIs | Scripting | Office365 | Powershell | Bash | Javascript | Asset Management | Exchange | IDP | SAML/OIDC | Project Management | Privileged Management | Active Directory | SIP/VOIP/Contact Center | Atlassian | SAML |Exchange
    $91k-122k yearly est. Auto-Apply 29d ago
  • Sr. IT Audit and Compliance Analyst

    Datavant

    Information technology professional job in Bismarck, ND

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **What We're Looking For** As a Senior Analyst within the Information Security Governance, Risk, and Compliance (GRC) organization, you will play a key role in supporting Datavant's audit, compliance, and assurance activities. You'll apply your deep understanding of IT controls, risk management, and compliance frameworks to help maintain and improve Datavant's control environment. This is a hands-on role suited for a self-starter who enjoys solving problems, collaborating cross-functionally, and ensuring compliance excellence in a fast-paced environment. **What You Will Do** + Support Strategic Compliance Initiatives + Contribute to enterprise-level audits and assessments (FedRAMP, HITRUST, PCI-DSS, HIPAA, etc.) from kickoff through final deliverables and report delivery. + Perform technical control testing and validation for infrastructure, applications, and cloud services. + Coordinate walkthroughs, evidence collection, and remediation tracking with internal teams and external auditors. + Strengthen the Control Environment + Support the maintenance and enhancement of Datavant's Unified Control Framework (UCF) to align overlapping compliance frameworks. + Draft and update control narratives, test plans, and policy documentation in response to evolving regulatory and industry requirements. + Partner with control owners to validate control effectiveness and identify improvement opportunities. + Communicate and Collaborate + Act as a compliance subject matter expert, supporting internal stakeholders across engineering, product, legal, and operations. + Translate complex compliance requirements into clear, actionable technical and operational guidance. + Provide clear, concise documentation and summaries to support audit readiness and stakeholder understanding. + Enhance Processes and Automation + Identify opportunities to automate and streamline evidence collection and control testing. + Collaborate with GRC team members to improve existing compliance workflows and leverage tooling for greater efficiency. + Participate in process reviews to strengthen consistency and accuracy across compliance activities. + Drive Continuous Improvement + Draft control descriptions, SOC report narratives, and remediation plans. + Identify control gaps, assess risk, and lead remediation tracking through completion. + Stay current on emerging regulations, frameworks, and audit trends to ensure Datavant stays ahead of the curve. **What You Need to Succeed** + 4+ years of experience in IT audit, security compliance or risk management. + Hands-on, proven experience with security frameworks and regulations such as, HIPAA, PCI-DSS, HITRUST, NIST 800-53, and/or FedRAMP. + Experience conducting technical control assessments and writing audit-ready documentation. + Excellent communication skills-you can explain control requirements to engineers and translate technical speak for auditors. + Demonstrated ability to juggle competing priorities in a fast-moving environment. + Strong analytical, organizational, and project management capabilities. + Self-starter who is driven to build structure where needed. Tool & Technology Stack: We value familiarity with the following tools and platforms. While not all are required, exposure to these (or similar) technologies will help you succeed: + GRC Platforms: TrustCloud or Similar + Ticketing Systems: Jira, Asana + Collaboration Tools: Slack, Confluence + Cloud Platforms: AWS (preferred), GCP, Azure + Automation/Scripting: Familiarity with automation tools or scripting languages (e.g., Python, Bash) for control testing and workflow optimization is a plus Bonus points for: + One or more industry-recognized certifications: CISA, CISSP, CISM, CCSP, etc. + Experience in the healthcare industry or working with PHI and HIPAA compliance. + Familiarity with cloud-native security practices and cloud compliance tooling. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $136,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $136k-170k yearly 50d ago
  • Associate Release of Information Technician

    Sanford Health 4.2company rating

    Information technology professional job in Bismarck, ND

    Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Facility: Bismarck Business Center Location: Bismarck, ND Address: 3451 N 14th St, Bismarck, ND 58503, USA Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $16.00 - $25.50 Department Details We're looking for someone with great customer service skills to process and deliver patient health information requests quickly and courteously. Strong attention to detail and the ability to uphold strict HIPAA confidentiality at all times is required. Experience in healthcare or with medical terminology is a plus. Pay starts at $16.00 with additional credit given for work experience relative to this role. Job Summary Interact with customers by phone or in person, providing prompt and courteous service in a fast-paced, high call volume, customer focused environment. Professionally handle requests and inquiries for patient health information submitted by mail, fax, phone, and/or in-person. Identify and assess customer needs, verify understanding of requests, and follow through as promised. Process requests in a timely and efficient manner within established timeline standards, maintaining quality and accuracy. Ensure any issues that arise are resolved promptly, thoroughly, and courteously. Provide excellent customer service by being attentive, respectful and professional at all times. Safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information. Maintain strict confidentiality of patient information in compliance with HIPAA and state and federal regulations. Able to interact effectively and demonstrate strong communication skills when dealing with all customers, including physicians, peers, patients, and external customers. Work comfortably with frequent interruptions. Able to multitask and handle multiple priorities. Work with a high level of accuracy. May perform other duties as assigned to support business needs. Escalate issues to supervisor for resolution as deemed necessary. Contribute to the achievement of established department goals and objectives and adhere to department policies, procedures, and quality standards. May perform other duties as assigned to support business needs. Qualifications High school diploma or equivalent preferred. Associate's degree in Health Information Technology or other healthcare field preferred. Must have 2 years of customer service experience either working with customers both in person and via phone required. Healthcare experience is preferred. Prior work experience in health information management (HIM) Department related to record maintenance completion or release of information preferred. Ability to type a minimum of 35 words per minute. Benefits Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0235432 Job Function: Revenue Cycle Featured: No
    $16-25.5 hourly 60d+ ago
  • IT Support Specialist I

    ASM Research, An Accenture Federal Services Company

    Information technology professional job in Bismarck, ND

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $20-23 hourly 17d ago
  • Computer Field Tech Position-Bismarck ND

    BC Tech Pro 4.2company rating

    Information technology professional job in Bismarck, ND

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $24k-31k yearly est. 60d+ ago
  • Senior Consultant, IT Strategy Planning/Execution

    Cardinal Health 4.4company rating

    Information technology professional job in Bismarck, ND

    **_What Strategic Planning/Execution contributes to Cardinal Health_** Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders. The Senior Strategy Consultant is a pivotal role in Technology Strategy and Execution responsible for shaping and driving the strategic direction of Global Technology Business Services (GTBS) initiatives across the organization. As an individual contributor within Technology Strategy and Execution, you will work closely with senior GTBS leadership, business units, and GTBS teams to ensure alignment of technology initiatives with the overall business strategy. This role requires a deep understanding of enterprise architecture, emerging technologies, and business processes to develop and implement strategic roadmaps that enhance business performance. **_Responsibilities_** + Strategic Planning: Develop and maintain the GTBS technology strategy, ensuring alignment with business goals and objectives. Identify opportunities for leveraging technology to improve business outcomes. Contributes to budgeting and estimation of Strategic initiatives to generate investment requests for financial planning. + Stakeholder Engagement: Collaborate with senior leadership, business unit leaders, and GTBS teams to gather insights and ensure the technology strategy meets business needs. Act as a trusted advisor on GTBS strategy and digital transformation. + Technology Roadmap: Design and share technology roadmaps that align with the enterprise's strategic goals. Identify key initiatives, dependencies, and resource requirements. + Innovation and Emerging Technologies: Monitor industry trends, emerging technologies, and best practices to identify opportunities for innovation. Provide thought leadership on the adoption of new technologies that can drive business growth. + Enterprise Architecture: Work closely with the enterprise architecture team to ensure that GTBS technology strategy is effectively translated into technical architecture and implementation plans. + Performance Measurement: Develop and use metrics to evaluate the effectiveness of the GTBS technology strategy, adjusting as necessary to meet evolving business needs. + Risk Management: Identify potential risks and challenges associated with GTBS technology initiatives and develop mitigation strategies. Ensure compliance with regulatory requirements and industry standards. + Communication: Develop clear, concise, and compelling presentations and reports for senior management, outlining GTBS strategies, progress, and outcomes. Facilitate cross-functional team meetings with business and technology stakeholders to ensure communication and guidance are provided. + Software Vendor Market Insights: Conduct research and deliver key insights on selected software vendors, including but not limited to, changing pricing models, negative industry behaviors, and upgrade/retirement plans that may influence our software purchase and renewal strategies. Raise risks and concerns as they arise with key incumbent vendors to ensure the opportunity for GTBS to review and take action as needed. **_Qualifications_** + 8-12 years of experience in IT strategy, enterprise architecture, or a related field, with at least 3 years in a strategic planning role, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Strong understanding of enterprise IT infrastructure, cloud computing, enterprise resource management applications including experience with distribution and manufacturing systems, cybersecurity, and digital transformation. + Proven experience in strategic planning and roadmap development. + Excellent communication, presentation, and interpersonal skills. + Outstanding time management and organization skills with ability to work across multiple job levels to achieve results. + Ability to influence and engage with senior leadership and business stakeholders. + Strong analytical and problem-solving skills with a focus on delivering measurable business outcomes. + In-depth understanding of healthcare industry standards, compliance standards, and best practices in IT management. + Certifications: Relevant certifications such as TOGAF or PMP are a plus. + Strong research skills, providing key software market insights on targeted vendors. Ability to stay informed and provide succinct escalations as appropriate. **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **Anticipated salary range:** $105,100 - $150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/11/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-150.1k yearly 31d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Bismarck, ND?

The average information technology professional in Bismarck, ND earns between $55,000 and $104,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Bismarck, ND

$76,000
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